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MAYO, JANE ERICKA JOY F. 3BSA1

8/26/2014

Types of Technical Writing for BusinessA. CORRESPONDENCES – Any writtn !r "i#it$% &!''(ni&$ti!n )&*$n#" +y tw!

!r '!r $rti-. C!rr-!n"n&- '$y &!' in t* !r' ! %ttr-, '$i%-,

t)t '--$#-, !i&'$i%-, n!t-, !r !-t&$r"-. C!rr-!n"n&- $r i'!rt$nt

!r '!-t +(-in--- +&$(- t*y -r $- $ $r tr$i% ! nt- r!' !int A t!

!int B.

Memorandum  In!r'$% writtn +ri , n!t, r&!r", r'in"r,

!r -(''$ry (-" $- $ '$n- ! &!''(ni&$ti!n, !r t! !(t%in t* tr'- ! 

$n $#r'nt in it- "r$t-t$#. A ''!r$n"(' '$y + (-" in &!(rt t!

r! t*$t $ $rti&(%$r &!ntr$&t w$- '$". F!r in-t$n&, in $ r$% -t$ttr$n-$&ti!n, $ ''!r$n"(' &$n + (-" t! -*!w t*$t t* $rti- t! $ -$%

*$ ntr" int! $n $#r'nt t! -%% $ $rti&(%$r $r&% $t $n in"i&$t"

ri&, in $""iti!n t! !t*r "t$i%- ! t* $#r'nt. *i- ty ! 

''!r$n"(' i- $%-! rrr" t! $- $ +in"r.

Sales Letter   A "ir&t '$i% '$nt t! #nr$t -$% ! $n it' !r

-ri& t*r!(#* t$&t(% writin# '$nt t! $r!(- $n" initi$t $ (r&*$-. It i- $

ty ! +(-in-- %ttr '$nt !r #nr$tin# +(-in--. It $%-! *$- t* +$rin#

! $n Ann!(n&'nt ttr. A -$%- %ttr i- $%-! rrr" $- ttr ! S$%,

M$r5tin# S$%- ttr $n" B(-in-- S$%- ttr. It i- $%-! 5n!wn $- "ir&t

'$i% $- it i- +in# "ir&t%y -nt t! t* &%int. A "niti!n ! -$%- %ttrr!i"- $""iti!n$% $n" $--i-tin# in!r'$ti!n in (n"r-t$n"in# t* !n

'nti!n".

Request Letter   $ %ttr w*i&* i- writtn w*n y!( n" &rt$in

in!r'$ti!n, r'i--i!n, $!(r, -ri& !r $ny !t*r '$ttr w*i&* r7(ir- $

!%it $n" *('+% r7(-t.

Inquiry Letter   A "!&('nt r7(-tin# in!r'$ti!n -nt !n +*$% ! 

$n in"ii"($% !r $n !r#$ni$ti!n !r t*ir !wn r-&ti (r!--, w*i&* &$n

+ '(t($%%y +n&i$% t! t* r&iint $n" t* -n"r.

Customer Relations Letters -- A &(-t!'r -ri& %ttr i- $%-! &$%%" $

&!n-('r &!'%$int %ttr in w*i&* * r-!n-- t! $ r!"(&t, -ri& !r -t$9 

! $ &!'$ny $n" )%$in- w*$t t* #!!" $n" +$" t*in#- $r $+!(t t*

r!"(&t- $n" -t$9. *i- ty ! %ttr- $&t %i5 $ &riti&i-' n!t- w*i&* *%

t* &!'$ny t! %i'in$t wr!n# !%i&i- $n" ("$t !r $"!t nw !n w*i&*

$--i-t t* &(-t!'r wit* #r$t $-. *i- w$y t* &(-t!'r t%%- t* &!'$ny

t*$t $tr (-in# t*ir r!"(&t !r -ri&, i * i- -$ti-" !r n!t

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Employment Letters  $ %ttr w*i&* ri- y!(r '%!y'nt wit* $n

!r#$ni$ti!n. It i- !tn r7(-t" w*n -i#nin# $ %$- $#r'nt, w*n

$%yin# !r $ %!$n, n#!ti$tin# t* tr'- ! y!(r %i in-(r$n& !r %$nnin#

i''i#r$ti!n.

B. SHORT REPORTS – r$n# r!' -*!rt -t$t'nt ! $&t- r-nt" !n$ -in#% $# t! $ %!n#r r-nt$ti!n t$5in# -r$% $#-. * -*!rt, in!r'$%,r!rt i- (-($%%y -(+'itt" in t* !r' ! $ %ttr !r ''!r$n"('. It "!- n!t&$rry $ &!r, t$+% ! &!ntnt- !r $ny -&i$% "i-%$y.

 Appraisal Report   $ r!rt r$r" +y $ r!--i!n$% $r$i-r t!

"tr'in t* $%( ! -!' ty ! r!rty.

 Audit Report   $n $r$i-$% ! $ -'$%% +(-in--:- &!'%t n$n&i$%

-t$t(-. C!'%t" +y $n in"n"nt $&&!(ntin# r!--i!n$%, t*i- "!&('nt&!r- $ &!'$ny:- $--t- $n" %i$+i%iti-, $n" r-nt- t* $("it!r:-"(&$t" $----'nt ! t* r':- n$n&i$% !-iti!n $n" (t(r.

Budget Report   $ r!rt "t$i%in# $ &!'$ny:- %$nn" )n"it(r-

$n" $%%!win# &!'$ri-!n t! w*$t t*y $&t($%%y wr.

Evaluation Report   It i- t* 5y r!"(&t ! t* $%($ti!n r!&--. It-

(r!- i- t! r!i" $ tr$n-$rnt +$-i- !r $&&!(nt$+i%ity !r r-(%t-, !r"&i-i!n'$5in# !n !%i&i- $n" r!#r$''-, !r %$rnin#, !r "r$win#%--!n- $n" !r i'r!'nt.

Periodic Report   S(''$ry ! nt- t*$t r-nt- --nti$%%y t*

-$' ty ! in!r'$ti!n ("$t" $t r#(%$r intr$%- -(&* $-

ry "$y, w5, '!nt*, t&. A%-! &$%%" r&(rrin# r!rt.

Sales Report   A r&!r" ! &$%%- '$" $n" r!"(&t- -!%" "(rin# $

$rti&(%$r ti' r$' 5t +y $ -$%-r-!n !r t*ir '$n$#'nt.

Progress Report   An $----'nt t*$t t$5- %$& "(rin#

$ r!;&t !r r!&--, t*$t &!ny- "t$i%- -(&* $- w*$t -(+#!$%- *$+n $&&!'%i-*", w*$t r-!(r&- *$ +n )n"",w*$t r!+%'- *$ +n n&!(ntr", $n" w*t*r t* r!;&t !r r!&-- i-)&t" t! + &!'%t" !n ti' $n" wit*in +("#t. <r!#r-- r!rt- $r(-" +y '$n$#'nt t! "tr'in w*t*r &*$n#- $r n&--$ry t! $n!n#!in# 9!rt.

Inventory Report   It i- $ -(''$ry ! it'- *%" +y $ +(-in--,

!r#$ni$ti!n, !r *!', (-($%%y wit* t* #!$% ! r!i"in# $ &!'r*n-i$----'nt ! $ $rty=- *!%"in#-.

Manager’s Report   t*i- i- r!"(&" ry -i) '!nt*- $n" r!i"-

$&&!(ntin# $n" !t*r in!r'$ti!n >-(&* $- !rt!%i! $n" (n" '$n$#r=-&!''nt$ry? r%$tin# t! $ (nit tr(-t (n" !r t* ri!" &!r" +y t*r!rt.

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Production Report   It in&%(" $ wi" -%&ti!n ! "$i%y -(''$ry

r!rt- t! *% 5 y!( in!r'" $n" 'tin# y!(r r!"(&ti!n -&*"(%-.

Recommendation Report   A r!rt t*$t r!!-- $ -!%(ti!n t! $

r!+%' !r $%($t- !--i+% -!%(ti!n- $n" r&!''n"- !n.

Status report   A r&(rrin# ("$t $n '%!y #i- t! $ '$n$#r. Itrr-nt $ &riti&$% &!''(ni&$ti!n wit*in $ny r!rtin# r%$ti!n-*i, $&r!--$%% ;!+ (n&ti!n-, in"(-tri-, $n" &!'$ny -i-.

C. LONG REPORTS

Proposals  S!%i&it" !r (n-!%i&it" -(+'i--i!n +y

!n $rty t! -(%y >!r +(y? &rt$in #!!"- !r -ri&- t! >!r r!'? $n!t*r.

<r!!-$%- in&%("@

• C!r ttr It i"nti- t* r-!n -(+'ittin# t* r!;&t r!!-$% $n"

w*$t * i- -n"in# !r r7(-tin#.

• <r!!-$% S(''$ry It i- %-- t*$n !n $#. It "-&ri+- t* r!+%' y!(

r!!- t! -!%/t* i--( t*$t y!( w$nt t! $""r--, *!w y!( %$n t! -!%

it, $n" *!w '(&* it wi%% &!-t.

• Intr!"(&ti!n It "-&ri+- y!(, y!(r "(&$ti!n$% $n"/!r r!--i!n$%

+$&5#r!(n" r%$nt t! t* r!;&t $n" y!(r %$n#($# $+i%iti-. It

"-&ri+- y!(r in-tit(ti!n$% $%i$ti!n-, y!(r )rti- in t* %" $n" y!(r$+i%ity t! "-i#n $n" "%ir t* r!!-" r!;&t, y!(r !t*r r!#r$'-,

$&tiiti-, $n" $&&!'%i-*'nt-. It -t$t- w*y y!( $r intr-t" in t*

-(+;&t $r$ ! t* r!!-$%.

• <r!+%' St$t'nt It -t$t- )$&t%y $n" -&i&$%%y w*$t t* r!+%' i-.

It i"nti- t* (n"r%yin# &$(-- ! t* r!+%'. It "!&('nt- t*

r!+%' $n" #i- i"n& !r y!(r )%$n$ti!n ! it. It i"nti- t*

%i5%y &!n-7(n&- i t* r!+%' i- $%%!w" t! &!ntin(.

•  $r#t <!(%$ti!n It i"nti- t* t$r#t !(%$ti!n $n" -t$t- *!w '$ny

! t*' wi%% +nt r!' t* r!!-" r!#r$'. It -*!w- t*$t y!( $r5n!w%"#$+% $+!(t t* t$r#t #r!(. It $r#(- &!nin&in#%y w*y t*

t$r#t #r!( *$- +n &*!-n.

• !$% It i"nti- w*$t y!( w$nt t! $&&!'%i-*. * #!$% !w- %!#i&$%%y

r!' t* &$(-- ! t* r!+%'. A&&!'%i-*in# t* #!$% wi%% r"(& !r

%i'in$t t* r!+%'. It i- r$%i-ti& t! try t! $&*i t* #!$%.

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• O+;&ti- *y !w %!#i&$%%y r!' t* r!+%' $n" t* #!$%. *y %$"

t! t* r"(&ti!n ! t* r!+%' $n" $&*i'nt ! t* #!$%. *y $r

-&i&, '$-(r$+% $n" r$%i-ti& t! $&&!'%i-* t*' in t* ti'

-&i". *y i"ntiy w*! i- r-!n-i+% !r t*'.

•

Mt*!"- *y "-&ri+ *!w y!( wi%% $&&!'%i-* $&* !+;&ti, w*! y!(wi%% w!r5 wit* !r w*! wi%% *% y!(, w*$t $r t*ir 7($%i&$ti!n-, $n" w*$t

t*y wi%% "!.

• E$%($ti!n It "-&ri+- t* 't*!">-? y!( wi%% (- t! $%($t >$n"

'!nit!r? t* r!#r$'. It "-&ri+- w*! wi%% &$rry !(t t* $%($ti!n. It

t%%- t* r$"r w*$t y!( wi%% + %!!5in# !r in t* $%($ti!n. It "-&ri+-

w*$t wi%% + "!n wit* t* r-(%t-.

• B("#t * $&&(r$t r&ti!n ! t* r!;&t" &!-t- $n" rn(

in!%" in r(nnin# y!(r r!#r$'. It &!'$r- $!r$+%y wit* t*!- ! 

-i'i%$r r!#r$'-. A%% t* &!-t it'- $r ;(-ti".

• F(t(r F(n"in# >i $%i&$+%?It "-&ri+- *!w '(&* n$n&i$% -(!rt wi%%

+ n&--$ry t! 5 t* r!#r$' #!in# !n& &(rrnt (n"in# )ir-. It

i"nti- t* %i5%i*!!" ! $""iti!n$% -(!rt, in&%("in# !t*r (n"r- t!

w*i&* t* r!!-$% i- +in# -nt. It '$5- $ &$- !r t* %i5%i*!!" ! 

t*!- (n"r- &!ntin(in# n$n&i$% -(!rt !r t* r!#r$'.

• S(!rtin# M$tri$% ttr- ! -(!rt , ri!r w!r5 in t* $r$, $n" !t*r

-(!rtin# '$tri$% i- in&%("" >r-- $rti&%-, t&.?.

M$r5tin# R-$r&* It i- t* -y-t'$ti& #$t*rin#, r&!r"in#, $n"$n$%y-i- ! 7($%it$ti $n" 7($ntit$ti "$t$ $+!(t i--(- r%$tin#

t! '$r5tin# r!"(&t- $n" -ri&-.

C$- St("i- D!&('nt" -t("y ! $ -&i& r$%%i -it($ti!n !r

i'$#in" -&n$ri!, (-" $- $ tr$inin# t!!% in +(-in-- -&*!!%- $n" r'-. It-

$rt- $r@

•  it% <$#

• E)&(ti S(''$ry * (r!- ! t* E)&(ti S(''$ry i- t!

&!n-!%i"$t t* rin&i$% !int- ! y!(r $r in !n %$&.

• Intr!"(&ti!n * intr!"(&ti!n r!i"- t* r$"r wit* +$&5#r!(n"

in!r'$ti!n !r t* r-$r&* r!rt" in t* $r.

• itr$t(r Riw * riw ! ri!(- r-$r&* $&&!'%i-*- -r$%

(r!--.

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• Mt*!"!%!#y *i- -&ti!n -&i- t* ty ! r-$r&* "-i#n (ti%i" in

t* $r, -(&* $- t* $r!$&* t! "$t$ &!%%&ti!n, $n$%y-i-, $n" r!rt

writin#.

• St("y A &$- -t("y i- t* -t("y ! t* $rti&(%$rity $n" &!'%)ity ! $

-in#% &$-.

• An$%y-i- It &!'$r- t* n"in#- ! t* -t("y wit* +n&*'$r5-

-t$+%i-*" in t* riw ! %itr$t(r.

• C!n&%(-i!n- $n" R&!''n"$ti!n- A%t*!(#* t*i- -&ti!n "!- n!t n"

t! + %!n#, t* writr *$- $n !!rt(nity t! ti ( %!!- n"-, -(''$ri

n"in#-, $n" "r$w inrn&-.

• Rrn&- $n" An"i&-

F$-i+i%ity St("i- It i- $n $%($ti!n $n" $n$%y-i- ! t* !tnti$% ! $

r!!-" r!;&t w*i&* i- +$-" !n )tn-i in-ti#$ti!n $n" r-$r&* t!-(!rt t* r!&-- ! "&i-i!n '$5in#. It- $rt- $r@

•  * <r!;&t S&! w*i&* i- (-" t! "n t* +(-in-- r!+%' $n"/!r

!!rt(nity t! + $""r--".

•  * C(rrnt An$%y-i- i- (-" t! "n $n" (n"r-t$n" t* &(rrnt 't*!"

! i'%'nt$ti!n, -(&* $- $ -y-t', $ r!"(&t, t&.

• R7(ir'nt- *!w r7(ir'nt- $r "n" "n"- !n t* !+;&t ! 

t* r!;&t=- $ttnti!n.

•  * Ar!$&* rr-nt- t* r&!''n"" -!%(ti!n !r &!(r- ! $&ti!n t!

-$ti-y t* r7(ir'nt-.

• E$%($ti!n )$'in- t* &!-t 9&tin-- ! t* $r!$&* -%&t".

 *i- +#in- wit* $n $n$%y-i- ! t* -ti'$t" t!t$% &!-t ! t* r!;&t

• Riw $%% ! t* r&"in# %'nt- $r t*n $--'+%" int! $

F$-i+i%ity St("y $n" $ !r'$% riw i- &!n"(&t" wit* $%% $rti-

in!%".

•

C!n&%(-i!n It -*!(%" + r''+r" t*$t $ F$-i+i%ity St("y i- '!r ! $w$y ! t*in5in# $- !!-" t! $ +(r$(&r$ti& r!&--.

A&ti!n <%$n- A -7(n& ! -t- t*$t '(-t + t$5n,

!r $&tiiti- t*$t '(-t + r!r'" w%%, !r $ -tr$t#y t! -(&&". It i-

&!'!-" !@

• !$% O(r !r$%% %$n $n" i-i!n.

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• O+;&ti Di9rnt &!'!nnt- ! !(r #!$% *$t 'tin# !(r #!$%

w!(%" '$n.

• In"i&$t!r *$t w wi%% - w*n !+;&ti- $r 't.

•

Str$t#y St- t! $&&!'%i-*in# !(r #!$%-.

• A&ti!n !w t! i'%'nt t* -tr$t#i-.

•  $-5G Br$5"!wn ! $&* $&ti!n.

Str$t#i& <%$n- A +r!$"%y"n" plan $i'" $t &r$tin# $ "-ir"

(t(r. It i- &!'!-" !@

• Mission statement: * 'i--i!n -t$t'nt i- $n !r$r&*in#, ti'%--

)r--i!n ! y!(r (r!- $n" $-ir$ti!n, $""r--in# +!t* w*$t y!( -5

t! $&&!'%i-* $n" t* '$nnr in w*i&* t* !r#$ni$ti!n -5- t!

$&&!'%i-* it. It:- $ "&%$r$ti!n ! w*y y!( )i-t $- $n !r#$ni$ti!n.

• Vision statement: *i- -*!rt, &!n&i- -t$t'nt ! t* !r#$ni$ti!n:-

(t(r $n-wr- t* 7(-ti!n ! w*$t t* &!'$ny wi%% %!!5 %i5 in !r

'!r y$r-.

• Values statement o !ui"in! pin#iples: *- -t$t'nt- $r

n"(rin#, $--i!n$t, $n" "i-tin&ti &!r +%i-. *y:r #(i"in#

rin&i%- t*$t nr &*$n# $n" $r $rt ! y!(r -tr$t#i& !(n"$ti!n.

•

S$OT: A SO i- $ -(''$ri" iw ! y!(r &(rrnt !-iti!n, -&i&$%%yy!(r -trn#t*-, w$5n---, !!rt(niti-, $n" t*r$t-.

• Competiti%e a"%anta!e: Y!(r &!'titi $"$nt$# in&%("- w*$t

y!(:r +-t $t &!'$r" t! t* &!'titi!n.

• Lon!&tem state!i# o'(e#ti%es: *- %!n#tr' -tr$t#i& !&(- $r$-

-$n $ t*ry$r >!r '!r? ti' *!ri!n. *y $n-wr t* 7(-ti!n ! 

w*$t y!( '(-t !&(- !n t! $&*i y!(r i-i!n.

• State!ies: Str$t#i- $r t* #nr$%, ('+r%%$ 't*!"- y!( intn" t!

(- t! r$&* y!(r i-i!n.

• S)ot&tem !oals*pioities*initiati%es: *- it'- &!nrt t*

-tr$t#i& !+;&ti- int! -&i& r!r'$n& t$r#t- t*$t $%% wit*in t*

!n t! tw!y$r ti' *!ri!n. *y -t$t w*$t, w*n, $n" w*! $n" $r

'$-(r$+%.

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• A#tion items*plans: *- -&i& -t$t'nt- )%$in o! $ #!$% wi%% +

$&&!'%i-*". *y:r t* $r$- t*$t '! t* -tr$t#y t! !r$ti!n- $n"

$r #nr$%%y )&(t" +y t$'- !r in"ii"($%- wit*in !n t! tw! y$r-.

• S#oe#a": Y!( (- $ -&!r&$r" t! r!rt t* "$t$ ! y!(r 5y

r!r'$n& in"i&$t!r- >K<I-? $n" tr$&5 y!(r r!r'$n& $#$in-t t*'!nt*%y t$r#t-.

• +inan#ial assessment: B$-" !n *i-t!ri&$% r&!r" $n" (t(r r!;&ti!n-,

t*i- $----'nt *%- %$n $n" r"i&t t* (t(r, $%%!win# y!( t! #$in

'(&* +ttr &!ntr!% !r y!(r !r#$ni$ti!n:- n$n&i$% r!r'$n&.