Ashley Tyler30 W 31st Street Covington, KY 41015

208 514-6128 (Cell) ashleytyler287@gmail.com

Core Competencies & Qualifications

Skilled Office Professional skilled in a wide variety of Administrative tasks which include: Accounts Payable; File Management; Data Entry / Typing; Meeting Facilitation; Appointment Scheduling; Purchase Ordering; etc.

Excellent Customer Service skills with a demonstrated ability to provide quality service to a wide range of diverse cultures Effective Communication skills including written, verbal and non-verbal communication Proficient Computer skills include MS Word, Excel, & Outlook; in-house software; and ability to quickly learn new applications Experience includes making travel arrangements for personnel including scheduling flights, rental cars and hotel reservations

Employment Experience

Patient Service SpecialistLoftus Total Skin Care, Ft. Wright, KY 11/2015 to Present

Assist with back office and checkout tasks: answering phones, scheduling appointments, receiving payments, entering charges, scanning, and filing

Responsible for daily bank deposits and training incoming employees in checkout tasks and procedures Assist with various marketing projects, Excel spreadsheet creation and planning for a twice-yearly Open House event

Physical Therapy TechnicianOxford Physical Therapy, Dry Ridge, KY 02/2015 to 11/2015

Assist therapists with patient treatment Assist with front desk tasks: answering phones, scheduling appointments, receiving copays, entering charges, verifying

insurance and completing authorization requests and keeping track of monthly outcome dataAdministrative AssistantOffice Team, Blue Ash, OH 05/2014 to 02/2015

Sorted incoming lab reports and orders and scanned into the medical software program Audited scanned records for accuracy, fixed any errors; and filed documents once verified

Transaction Processor Insert OperatorXerox, Erlanger, KY 12/2011 to 05/2014

Operated insert machines to stuff envelopes and verified correct mailing inserts were included Manually inserted mail into envelopes and prepared for shipment Assisted with Quality Control in verifying that packages were completed correctly Trained incoming employees in daily operations and company policies

Administrative AssistantOffice Team, Cincinnati, OH 05/2010 to 12/2011

Requested safety information from vendors in preparation of audits Completed daily data entry, maintaining files of received information from a large number of vendors Assisted with sorting mail; and performed daily scanning of mailing labels and data entry of mailing addresses Scanned medical documents and filed medical information into patient files

Administrative Assistant to ProgramsIdaho Youth Ranch, Boise, ID 05/2008 to 11/2009

Performed daily data entry; set up conference rooms; distributed incoming mail to all employees, and prepared outgoing mail Greeted visitors, assisted with answering phones, prepared invoices for Accounts Payable, and scheduled UPS pickups Made travel arrangements, prepared month-end billing reports, and assisted with quarterly reports

Medical Business Office SpecialistAmedisys, Boise, ID 02/2007 to 04/2008

Distributed paperwork from incoming charts to appropriate staff, completed daily data entry and filed medical charts Assisted with front desk greeting visitors, answering phones, distributing incoming mail, and faxing medical documents Ordered all medical and office supplies, filled medical supply requests, and oversaw quarterly medical supply inventory

Education Experience

Gateway Technical & Community CollegePursuing Associate in Arts in Business To begin 08/2016