tyco security products - november 2012/issue 01 welcome...

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1 November 2012/Issue 01 with Tyco Integrated Security and ADT GLOBAL CUSTOMER WINS Tyco Integrated Security will partner with Thomson Reuters in its global roll out of integrated access control and video surveillance standard systems. Thomson Reuters is the world’s leading source of intelligent information for decision makers in the financial and risk, legal, tax and accounting, intellectual property and science and media markets. With headquarters in New York and major operations in London and Minnesota, Thomson Reuters employs approximately 60,000 people and operates in over 100 countries. Following an internal reorganization at Thomson Reuters, Tyco Integrated Security was able to extend its agreement across multiple countries outside the U.S. Building on an existing global relationship, Tyco Integrated Security proposed an integrated security system featuring Software House C•CURE 9000 access control platform along with American Dynamics IP and Hybrid video surveillance systems. All the equipment will be tied back to the head end equipment based in Minnesota with regional servers throughout the organization. As with most multinational companies, Thomson Reuters’s main goal is to protect people and property, and safeguard the information assets critical to its business. Plans are now in motion for a global master service agreement. There are few global security integrators that can match the worldwide footprint of Thomson Reuters. Welcome New Team Members We are excited to present a new format for the Alliance newsletter. The newsletter will still provide you with product information, sales wins and other great tools to help you win more with Tyco Security Products (TSP) brands including: American Dynamics, CEM Systems, Connect24, DSC, Elpas, Kantech, Sur-Gard, Software House and Visonic. But now, we will have a global focus and include regional review all in the same newsletter. Think of it as a glance around the globe! Enjoy as we continue to celebrate your success stories and report on the great news and efforts within the Tyco family. Please continue to share your success stories with your designated regional contact as we have done previously. Thank you. Intercompany Support Teams NORTH AMERICA LATAM APAC EMEA Partnering with Thomson Reuters to Roll Out Integrated Security Systems. click here click here click here click here

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Page 1: Tyco Security Products - November 2012/Issue 01 Welcome ...ebulletin.tycosecurityproducts.com/ebulletin/2012/Tyco...CEM AC2000 SE was chosen because it is a powerful and fully integrated

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November 2012/Issue 01

with Tyco Integrated Security and ADT

GLOBAL CUSTOMER WINS

Tyco Integrated Security will partner with Thomson Reuters in its global roll out of integrated access control and video surveillance standard systems. Thomson

Reuters is the world’s leading source of intelligent information for decision makers in the financial and risk, legal, tax and accounting, intellectual property and science and media markets. With headquarters in New York and major operations in London and Minnesota, Thomson Reuters employs approximately 60,000 people and operates in over 100 countries. Following an internal reorganization at Thomson Reuters, Tyco Integrated Security was able to extend

its agreement across multiple countries outside the U.S. Building on an existing global relationship, Tyco Integrated Security

proposed an integrated security system featuring Software House C•CURE 9000 access control platform along with American Dynamics IP and Hybrid video surveillance systems. All the equipment will be tied back to the head end equipment based in Minnesota with regional servers throughout the organization. As with most multinational companies, Thomson Reuters’s main goal is to protect people and property, and safeguard the information assets critical to its business. Plans are now in motion for a global master service agreement. There are few global security integrators that can match the worldwide footprint of Thomson Reuters.

Welcome New Team Members We are excited to present a new format for the Alliance newsletter. The newsletter will still provide you with product information, sales wins and other great tools to help you win more with Tyco Security Products (TSP) brands including: American Dynamics, CEM Systems, Connect24, DSC, Elpas, Kantech, Sur-Gard, Software House and Visonic. But now, we will have a global focus and include regional review all in the same newsletter. Think of it as a glance around the globe! Enjoy as we continue to celebrate your success stories and report on the great news and efforts within the Tyco family. Please continue to share your success stories with your designated regional contact as we have done previously. Thank you.

Intercompany Support Teams

NORTH AMERICA LATAM APAC EMEA

Partnering with Thomson Reuters to Roll Out Integrated Security Systems.

click here click here click here click here

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Experian selected ADT to install an integrated security solution at its new offices in São Paulo, known as Cede Serasa in Brazil. Experian is the leading global information services company, helping businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score, and protect against identity theft. Experian employs approximately 17,000 people. Its corporate headquarters is located in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US and São Paulo, Brazil. ADT has maintained a steadfast relationship with Experian over the past three years. Experian began its relationship with ADT in the U.S. protecting its data centers and offices, and has since expanded its security installations globally. ADT will install Tyco Security Products’ Software House C•CURE 9000 access control platform integrated with video surveillance. Due to its expansion in Brazil, Experian outgrew its current office and recently purchased a new nine story

building on the Paulista Avenue in the heart of São Paulo to house up to 10,000 employees over the next three years. ADT will help Experian roll out the standard security configuration to other sites in Latin America over the next several months. The one point of contact coupled with the excellent service and support of ADT’s local offices in Latin America helped to win this contract. A while back, a small earthquake rocked the grounds where Experian has offices in Chile. Carlos Margareto was able to lend immediate support locally and helped to restore the security systems in Santiago. Key contributors to this account include Eduardo Abel, Sales Manager Brazil; Michael Roubicek, Country Manager Brazil; Jorge Esguerra, International Sales Manager; Carlos Margareto, Operations Manager Brazil and Robson Santos, TSP Business Development Manager, Brazil.

For more information, contact Jorge Esguerra, at [email protected].

ADT will Provide Access Control and Video Surveillance Solutions to Experian in Brazil

ADT China Installs Complete Security Solution at SanDisk

Congratulations to the ADT Commerical and Tyco Security Products China teams for securing the SanDisk Phase II contract. This is the first project win for the China team to provide a complete solution integrating C•CURE 9000 with victor Unified Video Management solution, VideoEdge NVR and Illustra cameras.

SanDisk used Software House access control and Verint video systems for their Phase I project. However, they encountered various problems with the video integration and found the video system to be relatively expensive. ADT took the opportunity to actively promote American Dynamics video systems while TSP product and technical managers helped with the solution and system design, and provided on-site support to ADT. Both teams worked closely with the ADT global team to influence the decision for switching the video systems to American Dynamics solutions. The team members involved in this project are Johnson Chen, Account Manager, ADT China; Jeff Xu, Operation Manager, ADT China; Liang Jianzhong, Project Manager, ADT China; Ashley Xue, Strategic Sales Manager, TSP China; Andrew Shen, Product Marketing Manager, TSP APAC and Andrew Li, Technical Support Manager, TSP China. This project win exemplified great team effort!

Genting Malaysia Protects Gaming Floor with American Dynamics’ SpeedDome

TSP has worked tirelessly over the last 18 months with the Genting Group to specify the American Dynamics SpeedDome Ultra 8. The efforts paid off when Genting

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with Tyco Integrated Security and ADT

placed an order with ADT Malaysia for 150 units of SpeedDome Ultra 8 for their latest gaming floor. The SpeedDome is easy to install and maintain, and the replacement process is very fast with no unsightly ladder needed. This helps reduce the down time for the gaming floor and reduces monetary losses for Genting. Overall, Genting is very pleased with the quality and performance of the dome, and is convinced that the SpeedDome Ultra 8 fits their operations best. Congratulations to Jason Tan, Regional Sales Manager, for securing this project.

IN THE NEWS AROUND THE GLOBE

ADT India Wins Deloitte Project

ADT India has been awarded the contract to install C•CURE 9000 and iSTAR Pro for Deloitte sites in Hyderabad and Bangalore. Deloitte was using a Lenel system but the high recurring cost and post sales support issues provided an opportunity to upsell our system. TSP and ADT teams joined forces to aggressively pursue this project, and we will be replacing 30 controllers at both sites.

Congratulations to Sameer Vidur, Global Accounts Manager, ADT India; Vikram Amin, Regional Sales Manager, ADT South India and Team TSP India for their work on this account.

CEM AC2000 SE was chosen because it is a powerful and fully integrated security management system, ideal for securing large facilities such as Aycliffe, offering powerful access control, alarm processing, photo badging and integration to third party systems. In addition to the core CEM AC2000 SMS, ADT deployed the CEM AC2000 AED (Alarm Event Display) application to run on the management platform. This provides a graphical and textual representation of the

status of all alarms and events across the entire system. ADT deployed CEM’s S610f biometric fingerprint readers and DCM (Door Control Modules) to help ensure both the privacy and safety of those in the secure care facility. The team members involved in this project are Philip Verner, Regional Director of Sales, CEM Systems and Tracy Burtwell, National Accounts Director, ADT.

Strategic Discussions on Key Product Initiatives for Retail Space

Tyco Security Products hosted a collaborative meeting with Mike Creedon, VP of Retail Sales for Tyco Integrated Security; Tony Mamone, Director of Project Resources & Strategic Accounts; Vince Scarpelli, Video Product Manager and the Tyco Security Products Retail Team in their Westford office. TSP Product Management, Sales and business development prepared Tyco Integrated Security for the launch of victor and VideoEdge v4.2. Product Management also presented product roadmaps for their American Dynamics brands while Tyco Integrated Security provided feedback and input for future features and integrations required for the retail space.

Hosted and Managed Access Control a HUGE success in North America!

An unprecedented team of over 30 people from Tyco Integrated Security and TSP worked together to launch Tyco Integrated Security’s Hosted and Managed Access Control, the Tyco Integrated Security version of Kantech hattrix. These solutions provide customers with many benefits over traditional access control: no dedicated PC or software to maintain, automatic server upgrades, ability to develop national standards and a web portal available for quick additions and deletions to name just

Aycliffe Secure Centre selects CEM Systems AC2000 SE (Standard Edition)

Tyco Security Products CEM Systems and ADT installed and managed a full end-to-end deployment of CEM’s AC2000 SE (Standard Edition) Security Management System (SMS) and biometric fingerprint readers to help protect and secure Aycliffe Secure Centre premises.   Aycliffe Secure Centre is a provider of comprehensive secure care facilities for young people who are between the ages of 11 and 17. It offers high quality, secure accommodation, as well as education and assessment prior to the reintegration of adolescent individuals back into the community. 

Mike Creedon, VP of Retail Sales for Tyco Integrated Security

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19. Raymond Wilson, Commercial Account Executive, Chatworth, CA; 15 doors sold

18. Aaron Book, Commercial Account Executive, San Antonio, TX; 24 doors sold

17. Paul Bosetti, Commercial Account Executive, Richmond, VA; 18 doors sold

16. John White, Commercial Sales Representative, Charleston, SC; 23 doors sold

15. Wendy Root, Commercial Account Executive, Wichita, KS; 16 doors sold

14. Chris Moore, Commercial Account Manager, Calgary, Alberta; 19 doors sold

13. Rob Hansen, National Account Manager, Chicago, IL; 467 doors sold

12. Benjamin Piasecki, Commercial Account Executive, Nashville, TN; 16 doors sold

11. Thomas Kasekamp, Commercial Account Executive, Toronto, Ontario; 32 doors sold

10. Dennis Snipes, Commercial Account Executive, Tallahassee, FL; 15 doors sold

9. Tiana Ho, Commercial Account Executive, Torrance, CA; 18 doors sold

8. Branislav Radisic, Commercial Account Executive, Halifax, Nova Scotia; 22 doors sold

7. Michael Richardson, Jr Account Executive, Torrance, CA; 15 doors sold

6. Kelly Gamble, Commercial Account Executive, Chicago, IL; 39 doors sold

5. Damian Buehrle, National Account Manager, Rock Island, IL; 300 doors sold

4. Tim Rumpf, Commercial Account Executive, Cleveland, OH; 20 doors sold

3. Tom Gallagher, Commercial Account Executive, New Castle, DE; 19 doors sold

2. John Morrison, Commercial Senior Account Executive, Tempe, AZ; 19 doors sold

1. Eric Bailey, Commercial Account Executive, Johnson City, TN; 18 doors sold

a few. And the benefit to Tyco Integrated Security is that it’s very easy to install, making it an easy sell.

The rollout of these solutions took place over the past year. Over this period, the number of Tyco Integrated Solutions proposals has tripled and the number of doors installed has grown 7 times! Congratulations to everyone involved!

Launch of Free Illustra Camera License Promotion for HDVR and VideoEdge around the globe.

We launched a free license promotion globally on June 13, 2012. Order any American Dynamics Illustra IP camera or encoder for ANY VideoEdge NVR or HDVR recorder and the camera license will be included at no additional charge. The promotion is valid on all orders

received and shipped through December 31, 2012, and only applies if cameras are purchased at customer standard discounted price.

Visonic launched in Latin America starting with the Mexico Market

There has been tremendous excitement since TSP acquired Visonic. The revolutionary intrusion technology provides the most robust wireless technology in the world. It provides the reliability of wired with unprecedented ease of install even in the most difficult environments. ADT Latin America is rolling out the new TSP product line in Mexico with the first orders in Q4 of FY12 and the full training and launch continuing into early Q1 FY13. To prepare for the launch, product and engineering teams across four countries closely collaborated to finalize requirements and conduct final approval testing. Watch for future updates as we roll-out this platform across the region.

Great Collaboration for Events in Singapore

Over the last couple of months, ADT and TSP have jointly hosted two customer events culminating with the Fire & Security Inaugural Financial Security Symposium for Asia with senior representatives from 18 banks. This was a fantastic opportunity to get three teams in front of the customers demonstrating our unified strength and the value we can bring to the customers. Both events received good response and positive feedback from the customers. Thanks to Salim Mohd, Regional General Manager, TFS SEA; Alan Parker, Director, Vertical Markets & Global Accounts, TFS Asia; Tony Lugg, Sales Director of the Transportation Vertical, TFS Asia; Derek Tan, Director of Product & Technology, TFS Asia; Willie Tooh, Senior Application Engineer, TSP

North America “15 for 15” iPad Sales Promotion

In May, Tyco Integrated Security launched the new sales promotion “15 for 15” which was designed to drive sales of Hosted and Managed Access Control. For every 15 doors that a sales rep sold, he/she received a new 32G iPad 3. The objectives of the sales contest was to support the sales representatives’

understanding of Hosted and Managed Access, create opportunities for the sales reps to demonstrate and sell Hosted and Managed access control, to increase sales and to reward sales for their performance. The “15 for 15” was so successful that we added eight more iPads to the promotion. We are pleased to announce the 18 sales reps who faced the challenge head on and were able to secure 15 doors or more.

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PRODUCT & TECHNOLOGY REVIEW

APAC and Jazreel Pay, TSP Business Development manager. Congratulations to all team members involved in the events for the great teamwork. We hope to organize more of these events in the future.

conducted a live demonstration featuring the CEM access control platform, VideoEdge NVR and Illustra camera with Proximex. The turnout was great and the event was a huge success.

Additional technical training was provided from the European training center to 15 technicians from Belgium and eight from the Netherlands, with additional technicians planning to be trained in the near future. All who attended the training received either Level 1 or Level 2 training.

Organizers of the event, Els Verhoeven, EMEA Strategic Account Manager, and Cynthia van Diejen-Bijlo Marketing & Communication Manager for ADT in the Benelux, received very positive feedback following the training. In fact, the training was so thorough it enabled the sales team to quickly prepare quotes. Orders came in rather quickly as a result of this training.

Both countries will soon have plenty of product experience to cultivate a thriving C•CURE 9000 partner program. The launch packs from the training have been published on the ADT BNL intranet for everyone to access and become more familiar with the product’s features and benefits.

We look forward to additional launch events in both Germany and Switzerland this fall. Happy selling!

North America

C•CURE 9000 v2.10 Now AvailableC•CURE 9000 v2.10 brings enhancements to an already comprehensive and technologically advanced access control platform. The key

features include escorted access, companion mode, remote access mode, pre-defined log messages, enhancements for CSV imports

and CHUID format enhancements. C•CURE 9000 v2.10 gives users the ability to control areas and manage emergencies with the new areas muster and de-muster feature. In addition, users can tighten access control between restricted and hazardous areas with C•CURE 9000’s cross cluster anti-passback and area lockout capabilities. These features significantly enhance the protection of people and property by allowing a guard to quickly respond to alarms if a breach occurs.

For more information, click here.

victor and VideoEdge v4.2victor, from American Dynamics, is a game-changing unified security and surveillance solution that lets you view, manage and control recorded video from Intellex digital

video management systems, VideoEdge network video management systems, as well as live streams from analog and IP cameras. Our new version of VideoEdge NVR includes faster and better search capabilities, embedded video analytics, dynamic bandwidth management and a software only version. victor and VideoEdge NVR focus on all aspects of a small business up to the largest corporations seeking a comprehensive and sophisticated, enterprise

Global Account Seminar Aimed at New Technology Implementation

The Global Account Seminar sponsored by Tyco Security Products and ADT is aimed at educating security managers from various verticals, mainly transportation, on how they can implement new technology to quantify the business value of their security systems as well as getting more out of the system. Tyco Security Products presented the key elements and benefits of distributed network architecture and discussed how Software House C•CURE 9000 Enterprise can help.

The discussions involved how command and control can be achieved with Physical Security Information Management (PSIM), key security trends and implications of convergence in IT and security technologies. Representatives of both organizations also

C•CURE 9000 Training Event in Belgium and the Netherlands Well Attended

A one-day sales event was held earlier this year in Belgium and the Netherlands to launch the C•CURE 9000. The sales teams gathered at the Groot-Bijgaarden Hotel in Belgium and the Netherlands team met on site to receive launch information and training on the C•CURE 9000.

Fourteen reps from the ADT Netherlands sales team and twelve reps from the ADT Belgium sales team were in attendance for a presentation given by Stuart Bettle, Tyco Security Products Sales Product Training Manager. In his enthusiastic style, Stuart conveyed the features C•CURE 9000 system and made it very easy to understand – while sprinkling the information with a bit of humor.

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The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco International Ltd. will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco International Ltd. are the property of their respective owners, and are used with permission or allowed under applicable laws. Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your sales representative. ©2012 Tyco Security Products. All rights reserved.6

with Tyco Integrated Security and ADT

solution. With the unification of Software House C•CURE 9000 access control, victor is the unified platform for today and the future, making this a powerful NVMS for all of your security needs.

For more information, click here.

Full line of monitor displays to complement your video surveillance system! American Dynamics has expanded its monitor portfolio as a full service product provider. This includes commercial grade 8˝, 17˝, 19˝,

22˝, 24˝, 32˝, 42˝ and 55˝ multiple input LCD CCTV monitors, and a rechargeable 2.7˝ LCD CCTV Test Monitor Service Kit. The new lineup includes 17˝, 19˝, 19˝ W and 22˝ W general purpose monitors with VGA / DVI video inputs, with expanded offerings of LCD solutions of full HD 1080p LCD displays. We also have a selection of Public View Monitors (PVMs) with an integrated camera to help Retailers deter criminal activity while displaying advertising or corporate message.

For more information, click here.

Latin America

DSC Introduces the TouchScreen Keypad…easy, interactive system control DSC is pleased to offer the PowerSeries TouchScreen keypad to Latin America.

This full-color, 7 inch PowerSeries TouchScreen offers an intuitive, menu-driven interface and a wide range of functionality

for both homeowners and installers. The responsive, high-resolution screen offers installers easy access to full programming on the PowerSeries TouchScreen as well as from a virtual keypad. With up to 8 partitions available, the PowerSeries TouchScreen offers the benefits of a multi-partition control panel without changing the control panel and lets each partition zone act independently from the rest of the system. The sleek profile and contemporary design of the PowerSeries TouchScreen blends into any décor and is available in white and silver.

For more information, click here.

ADTVR Series Digital Video Records – Big Security Solution for Smaller Businesses. Providing reliable and feature-rich functionality at a lower cost point is what makes these American Dynamics embedded digital video

recorders some of the best solutions in the market today. The ADVTR, ADTVR-VS2 and ADTVR-LT recorders utilize the latest in technology, from H.264 compression, to SmartPhone applications and remote operation, delivering high quality DVRs in an economical package.

For more information, click here.

Asia Pacific

Special Local Offering: KT-315 Two-reader Door Controller As a global leader in security innovations, our goal is to reach all regions with our extensive portfolio of products. In order to do this effectively, we have begun to target

the specific needs of the emerging consumer with local offerings of specific products. Not only does this give us an edge in emerging markets, but the resulting innovations can turn out to have applications in the developed world. In the Asian market, we have launched the Kantech KT-315 control panel which is a localized version of the well-known KT-300. The KT-315 is a two-reader networkable door controller. It’s a cost-effective solution for the security requirements of small and medium sized businesses. One controller supports up to two readers, installed on two separate doors or on a single door controlling both entry and exit. Each controller is linked to the others in the system using an RS-485 communication bus providing control for up to a million doors depending on the EntraPass security software edition.

For more information, contact Jazreel Pay at [email protected]

EMEA

Full line of Analog Products is now available for legacy; major push is underway with IP Video. Providing reliable and feature-rich functionality at a lower cost point is what makes these American Dynamics embedded digital video recorders some of the best solutions in the market today. The ADTVR, ADTVR-VS2 and ADTVR-LT recorders utilize the latest in technology, from H.264 compression, to SmartPhone applications and remote operation, delivering high quality DVRs in an economical package.American Dynamics has expanded its monitor portfolio as a full service product provider. This includes commercial grade LCD CCTV monitors. We also have a selection of Public View Monitors (PVMs) with an integrated camera to help Retailers deter criminal activity while displaying advertising or corporate message.We are launching American Dynamics IP Video in a big way together with victor/VideoEdge v4.2. This launch throughout the region will include webinars, the Essen Security Conference and training at local branches.

For more information, click here.