two research proposals regarding: business effective communication and communicative leadership
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Two research proposals regarding: Business Effective Communication and Communicative Leadership. Euprera Berlin 2009 [email protected]. Point of Departure. In an environment of Value Networks Communicative Leadership becomes important. Value Network. VALUE CHAIN. ABCD CUSTOMER. - PowerPoint PPT PresentationTRANSCRIPT
Two research proposals regarding:
Business Effective Communicationand
Communicative Leadership
Euprera Berlin 2009
Point of Departure
• In an environment of Value Networks Communicative Leadership becomes important.
Value Network
A B C D CUSTOMER
A
VALUE CHAIN
B
C
D
E
F
G CUSTOMER
VALUE NETWORK
Up-streams Down-streams
Chaos Theory
Order Creation Chaos
Chaos Theory
Order Creation Chaos
Memories Curiosity
Chaos Theory
Order Creation Chaos
Ideas Action
Chaos Theory
Focus Creation Variability
Concepts Activity
Co-ordination &Performance
Down-streams
Communicative Leadership
Ideological positioning
Broaden, balance
Broaden, balance
Context
Context
Co-ordination &Performance
Up-streams
A combination of ideological & contextual leadership to support conceptual focus & variability in action
The Mission of the Communicative Leadership
To assume responsibility for thecommunicative ability of the
organization
Process
Structure
Social interaction
Influence in context
Aiming to support conceptual focus & variability in action
PROCESS
• Flow
• Co-ordination in communication
• Speediness
• Feedback
• Knowledge integration
STRUCTURE
• Physical appearance
• Transparency of the communication
• Mission definitions
SOCIAL INTERACTION
• Interactive culture and rules
• Interaction design of dialogue
• Interaction in networks
INFLUENCE IN CONTEXT
• Strategy to be influenced
• Strategy to influence
• Transparency
• Structural holes
Operational Roles of the Contextual Leadership
The Role Box
System Designer
Mediator Coach
Influencer
The System Designer
Mission: To develop the communicative efficiency in processes and structures
• Influencing early in the development• Balance operational and cognitive effects• Broad system perspective
The Mediator
Mission: To lead the sense-making processcreating operational meaning
• Identify potential stakeholders of an issue• Analyse their rational• Activate the stakeholders• Initiate and lead the negotiation to sense-making
The Coach
Mission: Develop the communication skills of others
• Identify inabilities• Analyse the situation• Give situational support• Integrate in system
The Influencer
Mission: Influence others to change perspectives
• Mandate to be the “Jester in the Kingdom”• Good analysis of inclination to change• Efficient scanning• Constructive “manipulation”
Proposal No 1
• How is the Communicative Leadership manifested in various European settings?
Process Structure Social Interaction Contextual Relationships
Coordinating logicTransparencyKnowledge transferWork motivation
System Designer Mediator Coach Influencer
How do they act, why and to what effect?
Invitation
• Universities in European Countries
• Organisations wishing to be cases
• Financing from EU?
Proposal No 2• Conceptual focus + variability in activities
drive incremental change (moderate innovation)
• How can communication drive more radical innovation?
• What are the communicative prerequisites for more radical innovation? Open innovation?
• Theoretical development of the chaos theoretical model.
Invitation
• Everyone interested in this theoretical development.