twinning: the prospects for london and kolkata - transforming transportation 2016

www.TransformingTransportation.org

Twinning: The Prospects for

London and Kolkata

Shashi Verma, Director of Customer Experience,

TFL, London

Presented at Transforming Transportation 2016

Twinning: The Prospects for London and Kolkata

Shashi Verma, Director of Customer Experience

https://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjjjfLX3abKAhWDOxQKHWhQArwQjRwIBw&url=https://en.wikipedia.org/wiki/Kolkata&psig=AFQjCNGM57QVgW91eelbJ8UMO7IWe9ilqA&ust=1452772558470426

https://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjjjfLX3abKAhWDOxQKHWhQArwQjRwIBw&url=https://en.wikipedia.org/wiki/Kolkata&psig=AFQjCNGM57QVgW91eelbJ8UMO7IWe9ilqA&ust=1452772558470426

A few comparisons

Population8.6 million 14.1 million

Land area1,583 sq. km. 1,886 sq. km.

Rail11 metro linesExtensive suburban rail

1 metro line + 5 under constructionExtensive suburban rail

Buses8,500 c.2,000

London Kolkata

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=imgres&cd=&cad=rja&uact=8&ved=0ahUKEwio_r6y36bKAhUBrhQKHfsbBl8QjRwICTAA&url=http://www.icoreglobal.com/india/kolkata/&psig=AFQjCNFCvOjz-W3ecgJm4D5HRKQ5INSHPg&ust=1452773026070022

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=imgres&cd=&cad=rja&uact=8&ved=0ahUKEwio_r6y36bKAhUBrhQKHfsbBl8QjRwICTAA&url=http://www.icoreglobal.com/india/kolkata/&psig=AFQjCNFCvOjz-W3ecgJm4D5HRKQ5INSHPg&ust=1452773026070022

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwi8yt7I36bKAhVMaxQKHb9nCowQjRwIBw&url=http://www.huffingtonpost.co.uk/aysha-alfekaiki/lse_b_8175360.html&psig=AFQjCNH4QyiTuPhQbjqgAtqaOsRwI9f3FQ&ust=1452773061208394

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwi8yt7I36bKAhVMaxQKHb9nCowQjRwIBw&url=http://www.huffingtonpost.co.uk/aysha-alfekaiki/lse_b_8175360.html&psig=AFQjCNH4QyiTuPhQbjqgAtqaOsRwI9f3FQ&ust=1452773061208394

Practical factors

Pedestrian first

FromTo

Putting people, not vehicles, at the heart of planningSafe, attractive spaces to walk

Navigation aids for the unfamiliarRespect for the poorest in society

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiaxYWjo6fKAhVDORQKHWVTCz8QjRwIBw&url=http://www.dreamstime.com/stock-photos-colorful-buses-cars-pedestrians-move-crowded-street-image29630503&bvm=bv.111396085,d.d24&psig=AFQjCNHcKqYgrrItV_yEjCgHzHFy0IvCTA&ust=1452791201934912

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiaxYWjo6fKAhVDORQKHWVTCz8QjRwIBw&url=http://www.dreamstime.com/stock-photos-colorful-buses-cars-pedestrians-move-crowded-street-image29630503&bvm=bv.111396085,d.d24&psig=AFQjCNHcKqYgrrItV_yEjCgHzHFy0IvCTA&ust=1452791201934912

https://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjqntnyo6fKAhVCPxQKHSiuBCUQjRwIBw&url=https://aseasyasridingabike.wordpress.com/2013/01/21/lessons-from-exhibition-road/&psig=AFQjCNFJC1Tmw9bCPUSQaAFF-YsJvHrc_w&ust=1452791377053945

https://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjqntnyo6fKAhVCPxQKHSiuBCUQjRwIBw&url=https://aseasyasridingabike.wordpress.com/2013/01/21/lessons-from-exhibition-road/&psig=AFQjCNFJC1Tmw9bCPUSQaAFF-YsJvHrc_w&ust=1452791377053945

Light rail

FromTo

Limited segregation to increase speed and capacityNew vehicles to improve quality

Could become medium density carrier Only tram system in India!

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiMg5H1pKfKAhUJNxQKHWucDY4QjRwIBw&url=http://citytransport.info/Tramlink.htm&psig=AFQjCNHUku1b204VMukgEvUjbMZ46MPQPQ&ust=1452791672723223

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiMg5H1pKfKAhUJNxQKHWucDY4QjRwIBw&url=http://citytransport.info/Tramlink.htm&psig=AFQjCNHUku1b204VMukgEvUjbMZ46MPQPQ&ust=1452791672723223

Buses

FromTo

Investment in buses to increase capacity and qualityRoute planning

Performance managementContracting

Integration with other modes of transport

https://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwilpfLcp6fKAhXCNhoKHXXgCq8QjRwIBw&url=https://praveenpuglia.wordpress.com/tag/kolkata/&psig=AFQjCNE7Q2DJAUyFMvTMFl2sQDW5kTd4IQ&ust=1452792427794031

https://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwilpfLcp6fKAhXCNhoKHXXgCq8QjRwIBw&url=https://praveenpuglia.wordpress.com/tag/kolkata/&psig=AFQjCNE7Q2DJAUyFMvTMFl2sQDW5kTd4IQ&ust=1452792427794031

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjJpYX4p6fKAhVDvBoKHbO5D1MQjRwIBw&url=http://www.yellins.co.uk/moderntransport/modern2/wright-volvo.html&psig=AFQjCNF5WH2VMlqnPLotuOcPwiZaevhHoQ&ust=1452792477595981

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjJpYX4p6fKAhVDvBoKHbO5D1MQjRwIBw&url=http://www.yellins.co.uk/moderntransport/modern2/wright-volvo.html&psig=AFQjCNF5WH2VMlqnPLotuOcPwiZaevhHoQ&ust=1452792477595981

Institutional factors

Structure and decision making

FromTo

Remove institutional barriers to transportImprove decision making and investment capabilities

Create accountability for outcomes

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwje14qDqafKAhVMchQKHc9xBMYQjRwIBw&url=http://www.kolkataonline.in/city-guide/kolkata-road-transport&psig=AFQjCNEukDT_aZa63qqkJAQA6iIq-7wbbg&ust=1452792778850209

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwje14qDqafKAhVMchQKHc9xBMYQjRwIBw&url=http://www.kolkataonline.in/city-guide/kolkata-road-transport&psig=AFQjCNEukDT_aZa63qqkJAQA6iIq-7wbbg&ust=1452792778850209

https://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwj_xsqoqafKAhUIaRQKHRjrBywQjRwIBw&url=https://en.wikipedia.org/wiki/Calcutta_Tramways_Company&psig=AFQjCNH0vHgcgbAf1pHd0foQtZAIMLvlYA&ust=1452792860025068

https://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwj_xsqoqafKAhUIaRQKHRjrBywQjRwIBw&url=https://en.wikipedia.org/wiki/Calcutta_Tramways_Company&psig=AFQjCNH0vHgcgbAf1pHd0foQtZAIMLvlYA&ust=1452792860025068

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiK-MK6qafKAhVCuxQKHa5GBNsQjRwIBw&url=http://www.statejobs.in/railway/kolkata-metro-rail/&psig=AFQjCNEqtY2uDgUH5kXIGDteRDEZMYcxZQ&ust=1452792895147485

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiK-MK6qafKAhVCuxQKHa5GBNsQjRwIBw&url=http://www.statejobs.in/railway/kolkata-metro-rail/&psig=AFQjCNEqtY2uDgUH5kXIGDteRDEZMYcxZQ&ust=1452792895147485

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjvv7bFqafKAhUCOhQKHRpYDzYQjRwIBw&url=http://marginalmatters.in/tag/metro-railway-kolkata/&psig=AFQjCNEqtY2uDgUH5kXIGDteRDEZMYcxZQ&ust=1452792895147485

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjvv7bFqafKAhUCOhQKHRpYDzYQjRwIBw&url=http://marginalmatters.in/tag/metro-railway-kolkata/&psig=AFQjCNEqtY2uDgUH5kXIGDteRDEZMYcxZQ&ust=1452792895147485

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjp4o3eqafKAhUKWxQKHa1FBscQjRwIBw&url=http://www.a2zgovtjobs.in/2015/06/kmc-recruitment-2015-kolkata-municipal.html&psig=AFQjCNEtduL92l7cdTA_CX_o3DtKJr3Gcw&ust=1452792948810741

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjp4o3eqafKAhUKWxQKHa1FBscQjRwIBw&url=http://www.a2zgovtjobs.in/2015/06/kmc-recruitment-2015-kolkata-municipal.html&psig=AFQjCNEtduL92l7cdTA_CX_o3DtKJr3Gcw&ust=1452792948810741

Encouraging and valuing density

198

1

199

9

198

7

201

9

Transport links at Canary Wharf

New road

links Buses

DLR

Jubilee

Crossrail

Traffic and parking enforcement

From To (at least)

Better enforcement to increase safety and improve capacityAutomation of enforcement

Return streets to people from vehicles

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjUqbq4q6fKAhULOxQKHUmJAvEQjRwIBw&url=http://www.thinkindia.net.in/transportation/page/18/&psig=AFQjCNFvI5EQpuzb9DmiXmAcJTTkAebZNA&ust=1452793414186698

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjUqbq4q6fKAhULOxQKHUmJAvEQjRwIBw&url=http://www.thinkindia.net.in/transportation/page/18/&psig=AFQjCNFvI5EQpuzb9DmiXmAcJTTkAebZNA&ust=1452793414186698

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjM1IbSq6fKAhXDuBQKHYTRANsQjRwIBw&url=http://ukfrancebikers.com/2010/11/06/paris-and-london-are-the-two-most-congested-cities-in-europe/&psig=AFQjCNHr2bS8uml-NG-ceFnY83N7KRaHTg&ust=1452793478559671

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjM1IbSq6fKAhXDuBQKHYTRANsQjRwIBw&url=http://ukfrancebikers.com/2010/11/06/paris-and-london-are-the-two-most-congested-cities-in-europe/&psig=AFQjCNHr2bS8uml-NG-ceFnY83N7KRaHTg&ust=1452793478559671

Shashi VermaDirector of Customer Experience

Transport for London

[email protected]

twinning: the prospects for london and kolkata - transforming transportation 2016

Government & Nonprofit