Continuing Care Connection (CCC) Website

Tutorial for Users

Welcome to the new Continuing Care Connection

The Continuing Care Connection (CCC) replaces the Continuing Care Desktop (CCD) website. The new website continues to provide information on:

• Continuing Care Health Service Standards (CCHSS) education, resources, policies, compliance reporting, contact information

The CCC will provide users with:• Improved usability• Better search functionalities by topic• Mobile device functionality and access

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RegistrationThe new CCC website can be accessed by existing users of the CCD and new users to the CCC.

Existing Users:• Account information will be transferred from CCD to the new

CCC• For proper set-up of the CCC, the existing user will need to

reactivate their account◦ Emails will be sent out to existing users. Until that email is

received, the existing user will not be able to logon to the CCC.

◦ The user will verify account information and make any changes as required

Note: new username will be your email, cannot be changed◦ Set a new password for their account◦ Will receive a confirmation email after the success of the

verification process◦ User will be directed to the login page to logon to the CCC

using updated credentials

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RegistrationNew Users:• When first arriving at connection.ahs.ca, a new user will come

to a Login/Registration page

• New user must click on Register for the CCC, complete all mandatory fields, then submit their profile for approval◦ First Name Location◦ Last Name Occupation/Role◦ Email Supervisor Name/Phone Number/Email

• Will receive a confirmation email of the submission and that they are in the queue for approval

• Once approved, the new user will be notified via email

• New user will be able to logon to the CCC using their new credentials

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Alberta Health Services (AHS) sites with Internet Explorer 8 users ONLY

AHS no longer supports Internet Explorer 8 (IE8). Some websites are being delivered in IE8 mode because of the browser settings. If you see any interface issues, follow the instructions below:• Open a browser

• Click on Tools in the top left of screen• Click on Compatibility View Settings• A new window will appear

• Uncheck the Display intranet sites in Compatibility View • Click Close• Refresh your browser or close browser and reopen for the changes

to take effect

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Continuing Care Connection (CCC) Homepage

• Four main tabs◦ Standards◦ Policies◦ Resources◦ Learning

• Home

• About

• Contact

• Help

• What’s New

• Learning Opportunities Calendar

• Click on a topic in the Quick Link Resources area, to go directly to that page

• Click on Continuing Care Connection, from any page, to return to the CCC home page

• Click on the Alberta Health Services logo to go to AlbertaHealthServices.ca 6

Standards that support the provision of safe quality care inclusive of legislation and accreditation

Policies, procedures, and governance documents that guide the provision of safe quality care

STANDARDS TAB

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CCHSS Standards

• Each Standard is listed

• Click on the link to go to that specific standard

• Click on the right for other relevant information

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CCHSS Standards

Example: Standard 15.0 - Safe Bath and Shower Water Temperature

• Overview◦ Click on link to view in the format you

choose▫ PDF▫ PPT▫ Video

• Sub-standards◦ Click on link to enter each sub-standard

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CCHSS Sub-StandardsExample: Sub-standard 15.3

• Criteria for each standard will be stated on the page

• Related documents to the sub-standardExample:◦ Policies◦ Learning Opportunities◦ Resources

• Click on the links on the right to go torelated documents

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POLICIES TAB

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CCHSS Policies• Click on the link to view the policy or

procedure for a particular standard

• Sort by the following if needed: ◦ Applicable to Contract Providers◦ Document type

▫ Procedure▫ Policy▫ Protocol▫ Guideline

◦ Care Stream◦ Zone◦ Document Number

• Search function◦ Use Find a file

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RESOURCES TAB• 4 categories

◦ Practice Resources▫ Clinical resources and best

practices per topic

◦ Business Resources▫ Business continuity and

contracts

◦ Professional Practice▫ Role-based information

including job descriptions and Case Management

◦ Learning Resources▫ Education including training

guides, eLearning courses, PowerPoints 13

Practice Resources• Find your topic in the list

• Click the topic link to see the Description and the Key Contacts

• Click View to go directly to the resources for that topic

• For a deeper-dive, click on the sub-topics on the left screen to narrow down the search

example: Appropriate Use of Antipsychotics (AUA)◦ Courses /Toolkits

• Filter again by Zone, Types, Streams or Standard, if needed

• Search function◦ Use Find a file 14

Business Resources

• Click on your chosen Topic on the leftexample: Contract Monitoring

◦ Filter again by sub-topic, if needed

◦ A list of resources will appear on the right

◦ Sort by the following if needed▫ Zone▫ Types▫ Stream▫ Standard

• Search function◦ Use Find a file

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Professional Practice

• Click on your chosen Topic on the leftexample: Case Management

◦ Filter again by sub-topic, if needed

◦ A list of resources will appear on the right

◦ Can sort by the following if needed▫ Zone▫ Types▫ Stream▫ Standard

• Search function◦ Use Find a file

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Learning Resources

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• List of all education available on the CCC◦ Courses◦ eLearning◦ Overview PowerPoints◦ Training guidelines◦ Other

LEARNING TAB

• 2 categories

◦ Calendar

◦ Learning Opportunities

• Quick link to Open Calendar on home page

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Course Calendar• View course calendar to review upcoming

available courses◦ Provincial◦ Zones

• Click on the title of the training for details example: Edmonton Zone Training – Feb 7, 2019

• A list of all courses is available under the calendar

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Learning Opportunities

• Learning Links

• Learning Resources

◦ Click on the links to take you to the specific areas

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Contact Us

Send an email with any questions or concerns regarding the

Continuing Care Connection website to

ccconnection@ahs.ca

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