turban dss9e ch03-arabic

8/18/2019 Turban Dss9e Ch03-Arabic

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Decision Support and

Business IntelligenceSystems(9th Ed., Prentice Hall)

Chapter !

Decision Support SystemsConcepts, "ethodologies,and #echnologies! $n

%&er&ie'


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Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall

مواضيع الف

كوت نظ د القار

ص نظ د القار

!" رات نظ د اخذ القار #

ق % $ظ د اخذ القار

يفت ال ()'&

ال ) مكونت نظ د القار

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الظ . الف, - دار+ ال) ذ/

.

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مواضيع الف

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ينت

$ +

نظ4 . دار+ وا ال *ينت.5'(67ا

ال *ينت دلي

وا ال *ينت

+راد4 . ظل % ي

$ +ينت الق 8ال" ي 0

ي % ; :م 9ال *ينت

ال *ينت; ال )ر 2 ; كم نوي % ال *ينت

/

الظ . الف, - دار+ ال) ذ/ذ

) لا +/ذ) لا + +راد4 . ظن /ذ) لا دلي ال) ذ/ في > كم


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مواضيع الف

=راو> لا?

. خ(0) لا %12 ا +راد, - فلا . ظلا%

3 ') لا +راد, - فلا . ظلا

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A من$ . اخ(6 ا BC ي*D %

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FGHIIJKLGHMمو @2ل (خ -3 +

P ك$ % مخ(0) لا

FGHIIJKLGHMالك &(ت ال" ي 0ي %


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Opening Vignette:

“Decision Support System Cures for Health Care” Projected Vacancy Rate ersus Desired Vacancy Rate

Q 1(0) لا RاوS لا O

م ' $ قم ع و() لا RاوS لا O

م '


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Opening Vignette:

! Projected Vacancy Rate s" Desired Vacancy Rate#$hat!if# scenario %ith & additional R'recruiters


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Opening Vignette:

! Demanded Hours ersus (otal )ctual Hoursersus (otal )ctual Hours %ith 'e% Hires


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DSS Con*gurations

+any con*gurations e,ist- .asedon management!decision situation speci*c technologies used for support

DSS hae three .asic components/" Data

0" +odel1" 2ser interface

3" 45 optional6 7no%ledge


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DSS Con*gurations د كويات نظ لقر

داس ؛ تايوكل م يعل جو

Tراد7ا راقلا Uون

لا V& O و ال )كولو 2ي ال ((0خم % ل &<

لقر د ث مكونات أساسة لظ

ال *ينت/ذو) لا . خ(0) لا %12 ا

% 3 ') لا =Tري(# ا W?


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DSS Con*gurations

8ach component has seeral

ariations- are

typicallydeployed online

+anaged .y acommercial of

custom soft%are (ypical types:

+odel!orientedDSS

Data!orientedDSS


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كوت نظ د القار

! وكم "# . خ(0 Uاونا X يص + N ل

Y ن( ن7ا V& +د

% ار م $ * 9ام AمخرZ +3 و( م

$ )'DSSنو% &ساسة V& )(') لا راقلا د ظن

%2


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DSS Description

)n early de*nition of DSS ) system intended to support managerial

decision ma9ers in semistructured andunstructured decision situations

meant to .e adjuncts to decision ma9ers4e,tending their capa.ilities .ut notreplacing their judgment6

aimed at decisions that reuired judgment

or at decisions that could not .e completelysupported .y algorithms

%ould .e computer .ased- operateinteractiely- and %ould hae graphical

output capa.ilities;


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القار

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ظن

' DSS Description

لقر د لعي ,ات ل +*ك )لظ

ن [ S) لا -3 % راد,ا تاراقلا T Tالقار

=1) كE O ا*(6 ا ^ يل تاراقلا -3 : - خS لا ك> لا _&D( -( لا تاراقلا د V ل4 Q 1

ال )- ) 7ك 9د 1) م # O5# 9وار `ميت ر1a ا تار 1 ل \ وكي6 b -& ف (6كو \ 6 Eو $ي % S$ )' cك

dddتمو6 ر $Sك ال *ينت


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DSS Description

) DSS is typically .uilt to support thesolution of a certain pro.lem 4or toealuate a speci*c opportunity6" (his is

a 9ey diapplications => systems monitor situations and identify

pro.lems and?or opportunities@ using ariety

of analytic methods (he user generally must identify %hether a

particular situation %arrants attention Reporting?data %arehouse plays a major

role in => DSS often has its o%n data.ase and models


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د

ظن

صراقلاDSS Description

ل راقلا د ظن Y ي$ d=+د> م % ص3 ييق( ل :? % ي' م % & كS م E ا. اخ(6 $ i لذ b j فلا : [ S) لا د> Eل % ال '( ص \ [ 4ذا م > . خ(0) لا V & _Z ; % ي& ي&>( لا _ يل6gا 9 م % و)Z م

. )(e7ا - (0 +د> م % لE k e تني* لا \@ خم l رق( لاdata %arehouseي0 ي" ر ارد _'&

-3 => 1$ % صخلا تني* لا + \ يEgا 9 م يP[ -3 لظ د القارات

12 ذ) ن


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DSS Description

DSS is an approach 4or methodology6 forsupporting decision ma9ing uses an interactie@ Ae,i.le@ adapta.le

computer!.ased information system 4C=>S6 deeloped 4.y end user6 for supporting the

solution to a speci*c nonstructuredmanagement pro.lem

uses data@ model and 9no%ledge along %ith afriendly 4often graphical- $e.!.ased6 userinterface

incorporate the decision ma9erBs o%n insights supports all phases of decision ma9ing can .e used .y a single user or .y many


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القارات

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صDSS Description

القار

اخذ

ل

=% ي

Z1 م

:? A1 ن

و

eالقار

د

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م 1يك &% . خ(0) لا %12 ا عم _ 2 V ل4 * 2 % 3 ') لا /ذ) لا b (0 خ . ال *ينت

=_ ولا V ل4 +(0 م c % يمو6 ر * لR? راقلا


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) $e.!=ased DSS )rchitecture


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DSS Characteristics andCapa.ilities

DSS is not uite synonymous %ith=> DSS are generally .uilt to sole a

speci*c pro.lem and include theiro%n data.ase4s6

=> applications focus on reporting andidentifying pro.lems .y scanning datastored in data %arehouses

=oth systems generally includeanalytical tools 4=> called .usiness

analytics systems6


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!" رات نظ د القار #

] fاDSSO ) 7نظ د القارات

+ )S b % ي' م %& كS م E V& % ي* م مو) تاراقلا د ظن 1$ % صخلا تني* لا

C p 9 م *D =>o0يقت [ S) لا > رق( لا ق V & @[ ال *ينت ال (خ @ن % -3مخ \` ال *ينت

% ي& ي&>( لا تادgا )S 9 يمظلا 5[ تقي*D q'$ \: 9 م Rلا V& DSS => P م ي&> م 1& يrS (

LFKJHsLtJJu_ ولا . خ(0 تقي*D( لا ظ' م \ 3 b


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=usiness analytics implies the use ofmodels and data to improe anorganiationBs performance and?or

competitie posture $e. analytics implies using .usiness

analytics on real!time $e. information toassist in decision ma9ing- often related

to e!Commerce Predictie analytics descri.es the

.usiness analytics method of forecastingpro.lems and opportunities rather thansimply reporting them as they occur


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!" رات نظ د القار #

O ) gا ت5 ي&> =usiness analytics/ذ) لا . اخ(6 ا V& TوD -03 ( لا 1' وم %) ظ) لا fاد: ال *ينت ل ) $e. analytics_ ولا V & O ) gا D و&> V& Tي

ل -& ص7ا Y ولا -3 % ين( كل,ا +رZ( ل$ %5 N ل الو Uم 9ال ) Predictie analytics_ يل67ا . اخ(6 ا o ضو

d1x E 9 y5$,ا z ق3 9 م 7$ j فلا [ S) ل$ w* (& ل % ي& ي&>( لا


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DSS Classi*cations د ظن تفي القار

{|| }HuJ~•K€JLd ‚ILu€uƒu€•IHG %

ي

06w) ال

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‰d ‚Is€Š€sƒHG LƒFF•Ku L‹LuJŒ ŠJKLƒL ~K•ƒFLƒFF•Ku L‹LuJŒ =||?

Žd }ƒLu•Œ„ŒHsJ ي

# %' م

L‹LuJŒLŠJKLƒL KJHs‹„ŒHsJ+@e2 L‹LuJŒL


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DSS Classi*cations د ظن تفي القار

‚ILu€uƒu€•IHG {||B % ي06w) لام ظي (D 1و eل &)'م7E -3ت


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Components of DSS


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مكونت نظ د القارات

تني* لا +راد, - فلا . ظلا{HuH HIH~JŒJIu|ƒML‹LuJŒ

+ )S ال *ينت ال )- (> و V & Tال *ينت

? =|{‘نظ4 . دار+ وا ال *ينت ) ك 9ا \ كو \ م4 z* ل Vمخ @ \ ال *ينت

/ذ) لا +راد, - فلا . ظلا? =|‘نظ4 . دار+ +ال) ذ/

. خ(0) لا %12 اول - فلا . ظلا%3 ') لا +راد, - فلا . ظلا

%) ظ) لا -3 % 3 ') لا +


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Oerall Capa.ilities of DSS

8asy access todata?models?9no%ledge

Proper management of

organiational e,periences and9no%ledge

8asy to use@ adaptie and Ae,i.le

E2> (imely@ correct@ concise@ consistent

support for decision ma9ing

Support for all %ho needs it@ %here


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رات نظ د القار مو)

%3 ') لا l /ذ) لا l 16ول % الوصو 4 Oل Vال *ينت% ي) يظ( لا %3 ') لا تا* خ& ل %) ي&0 لا +راد,ا % نم يك(& ل %&$ . اخ(67ا %&16 . خ(0) لا %12 ا

-3الو Yال ( _6 ل '(&ي % صع القار o ي> ص Y$ x د . قN يلا /(> م ’ يE N يل4 /(> 9 م عي)Z ل لا . ق


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DSS Components and $e.>mpacts

>mpacts of $e. to DSS Data management ia $e. serers 8asy access to ariety of models@ tools Consistent user interface 4.ro%sers6 Deployment to PD)s@ cell phones@ etc"

;

DSS impact on $e. >ntelligent e!=usiness?e!Commerce =etter management of $e. resources

and security@ ;4see (a.le 1"1 for

more;6


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x“ يالوDSS_ مكونت

راقلا د ظن V & _ ولا x:_ ولا . داو# * تني* لا +راد4

16ول % الوصو 4 Oل Vم )Zو % م )و % م 9ال) ذ/ اgدات

ف ) لا

_ ولا V & راقلا د ظنx:

e!=usiness?e!Commerceذ ]- dddb 9 مgا % ك*S لا دراو) ل 4دار+ :83


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DSS ComponentsData +anagement Su.system

DSS data.ase

+ال *ينت D=+S

نظ . ادار+ +ال *ينت Data directory

ال *ينت دلي Fuery facility

ا67)'5.

.


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Su.system7ey Data >ssues

Data uality “Ear.age in?gar.age out# 4E>EO6

Data integration “Creating a single ersion of the

truth”

Scala.ility Data Security (imeliness Completeness@ ;


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Bينت

* ال

+دار

, - فلا

. ظلاتني*& ل % ي0 ي" لا 8 قلا

نوي % ال *ينت

=E>EO?

ال *ينت كم

% قيق> لا 9 م +E ا % خ0 ن fS ن4–

الق&$ ي % ل &)و 6ع

:م 9ال *ينت

ص f i 6 F li


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4>nformation6 Fuality+anagement

/" Data uality is a .usiness pro.lem@ notonly a systems pro.lem

0" ocus on information a.out customers

and suppliers@ not just data1" ocus on all components of data:

de*nition@ content@ and presentation

3" >mplement data?information uality

management processes@ not justsoft%are to handle them

I" +easure data accuracy as %ell as

alidity


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ال (كونت ال" ي 0ي % ال ', +Sدار+ 2ود+ ال *ينت

dظن %& كS م z ق3 ^ يل b نظ . ال '( 2ود+ ال *ينت م Sك &% $ C&'( ك

ال ('&ومت

d†ني$ ال )[ ي @ V& ال ('&ومت 9 ال '( f5ال (ورد b 9 لي ^ م Zد

d‰% قp —و(>) لا '( لا B ال )[ ي @ )2 V& يع ص ال *ينت] ' لا

dŽ% يZ م$ . اخ(6 ا لي ^ م Zد ,دار+ 2ود+ ال *ينت *D ي &) Cيت1(Z ل') ل

d˜. اخ(65 ل 1( يE5 ص —م ™ ي i ل f ti 6 F lit


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4>nformation6 Fuality+anagement

&" +easure real costs 4not just thepercentage6 of poor ualitydata?information

J" 8mphasie processimproement?preentie maintenance@not just data cleansing

K" >mproe processes 4and hence data

uality6 at the sourceL" 8ducate managers a.out the impacts

of poor data uality and ho% toimproe it

/G

, %

"


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/G ال (كونت ال" ي 0ي % ,دار+ 2ود+ ال *ينت?ال ('&ومت=

dš9 م %› در % يون دو2 ول =% و› م %*0 ن z ق3 ^ يل? % يقيق> لا يلك( لا ™ ي lال ('&ومت ال *ينت

dœb %› در تني$ O # دا 9 م % ي" % نيص l ال )“]ي0> V& ي 9ال '(&يت

لي ^ م Zد 1D يال *ينت d ?$ ل )ل - 2ود+ ال *ينت= -3ال ( 0> ي 9ال '(&يت

džN ي0> % يفي[ %› دلا P قي ال (راE fو x“ Oي نوي % ال *ينت

dŸني* لا % يون رق %) ي -D' %3 قx V لا %06w) لا %3 قx و>


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+odel +anagement Su.system الظ . الف, - دار+ ال) ذ/

•sJG MHLJ

+ال) ذ/ ‘|

•sJG€I~ GHI~ƒH~J %2


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Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall */

DSS Components+odel +anagement Su.system

+odel .ase 4M data.ase N6 +odel (ypes

Strategic models (actical models Operational models

)nalytic models +odel .uilding .loc9s +odeling tools


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/ذ

) لا

+دار

, - فلا

. ظلا

=¡تني* لا + ¢? /ذ) لا + /ذ) لا Uاون:

% يZ يا(67ا /ذ) لا

% يكي( ك( لا /ذ) لا% ي& يrS( لا /ذ) لا

% ي& ي&>( لا /ذ) لا

ن (ذ/ $ fالقوال _%2


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DSS Components+odel +anagement Su.system

(he four 436 functions/" +odel creation@ using programming

languages@ DSS tools and?or

su.routines@ and other .uilding.loc9s

0" Eeneration of ne% routines andreports

1" +odel updating and changing

3" +odel data manipulation +odel directory +odel e,ecution@ integration and


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Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall **

/ذ

) لا

+دار

, - فلا

. ظلا

+=+S? %'$ ر:Ž" a = ظن تاد: %Z م* لا تr ل . اخ(6 $ i لذ b /ذو) لا C

eيR تاراقلا د

+2 رق تاfا24 /( نا/ذو) لا ييr ’ > /

وذ

) لا

ينت

$مع

_

5( ال

ال) وذ/ دلي%2


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£LJK ‚IuJK¤H…J ={€HG•~? |ƒML‹LuJŒ . خ

(0) ال

%12 لوا

- فلا

. ظلا

>nterface )pplication interface 2ser >nterface

Eraphical 2ser

>nterface 4E2>6

DSS 2ser >nterface Portal Eraphical icons

Dash.oard Color coding

>nterfacing %ithPD)s@ cell phones@etc"

7no%ledge.ase +anagement


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7no%ledge.ase +anagementSystem

>ncorporation of intelligence ande,pertise

7no%ledge components:

8,pert systems@ 7no%ledge management systems@ 'eural net%or9s@ >ntelligent agents@

uy logic@ Case!.ased reasoning systems@ and so on

Often used to .etter manage the otherDSS components


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%3 ') لا +راد, - فلا . ظلا

اد # O ال >] fالخ * +ال Vنظ د القار

B %3 ') لا تنوكم +ي* خلا ظلا

%3 ') لا +راد4 ظن % ي* ' لا تك*S لا-$ *8 لا CD ) لاCase!.ased reasoning systems

O —#gا تنوك) لا +راد4 RDSSل * م(0 خ . ل )


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uture?current DSSDeelopments

Hard%are enhancements Smaller@ faster@ cheaper@ ;

Soft%are?hard%are adancements data %arehousing@ data mining@ O)P@

$e. technologies@ integration anddissemination technologies 4+@

$e. serices@ SO)@ grid computing@cloud computing@ ;6

>ntegration of )> !Q smart systems


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القار

اخذ

د

ظل

% ي

&* ق

(0) ال

l % لي

> ال

ورات

D( ال

+@12gا تي0> dddb !# ر: U6: r ص:

+@12gا A ما* لا -3 ال ) لا

- D ص7ا f[% ي[ ذ ظن „„


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DSS 2ser

One faced %ith a decision that an +SSis designed to support +anager@ decision ma9er@ pro.lem soler@ ;

(he users di


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م (0خ . نظ د القار

ي) T Tوا N2اخذdddb [ S) لا E b bصنع القار م

q'* لا 18'$ 9 ايP[ \ ومخ(0) لا &( خ

l % ي3 ') لا 1 5 ي8 ف c 1 نو&rS -( لا % ف&( خ) لا % ي) يظ( لا ع او) لا _0E =راقلا ¥ ) ن: T:? 4ل Vالقار -3ال )وص 1 p b 1 ار % و)Z م $ قم د3 ¢ . خ(0) لا fا* خلا 9 يمخ(0) لا 9 يفa و) لا T0 م¦ " ي 9 #gا $ قم fار) لا

(6 $ +SSخا . :دات =. ظلا? O ) gا -& &> م facilitator-3? =% )Z لا د ظن


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DSS Hard%are

(ypically@ +SS run on standard hard%are Can .e composed of mainframe

computers %ith legacy D=+S@

%or9stations@ personal computers@ orclient?serer systems 'o%adays@ usually implemented as a

distri.uted?integrated@ loosely!coupled

$e.!.ased systems Can .e acuired from

) single endor +any endors 4.est!of!.reed6


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: +@12نظ د القار

b +د+SS% د' لا +@12gا V& )' او +راد4 ظن عم % @[ ) لا وي*) كلا +@12: \ وك \: 9 ك)

ي % +@12:الك (*يو ال Sخ م


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8nd of the Chapter

Fuestions ? Comments;


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turban dss9e ch03-arabic

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