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T T H H E E B B O O N N T T O O N N S S T T O O R R E E S S , , I I N N C C . . BON-TON BERGNER’S BOSTON STORE CARSON’S ELDER-BEERMAN HERBERGER’S YOUNKERS International Vendor Compliance Guide Effective Month: December 8, 2016 This document supersedes all previous Bon Ton Stores Inc. International Logistics guides

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TTHHEE BBOONN ♦♦TTOONN SSTTOORREESS,, IINNCC..

BON-TON BERGNER’S BOSTON STORE CARSON’S ELDER-BEERMAN HERBERGER’S YOUNKERS

International Vendor Compliance Guide

Effective Month: December 8, 2016

This document supersedes all previous Bon Ton Stores Inc. International Logistics guides

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TTHHEE BBOONN ♦♦TTOONN SSTTOORREESS,, IINNCC..

BON-TON BERGNER’S BOSTON STORE CARSON’S ELDER-BEERMAN HERBERGER’S YOUNKERS

Dear Vendor Partner,

One of the critical components in our strategic business plan is an efficient supply chain. Managing our

supply chain efficiently through our supply chain standards allows us to maintain strong vendor

relationships, remain competitive and satisfy our customer. These standards allow us to maintain a uniform

cost effective process throughout our supply chain, which results in greater store vendor efficiencies.

These standards are clear and consistent with industry practices and the VICS Committee Standard for

Floor Ready Merchandise, which we have historically supported and incorporated. As such, we expect

compliance to these standards. While the standards are specific in nature, if questions or concerns arise

there are appropriate contacts listed throughout the guide to contact for clarification.

We are committed to maintaining and enhancing our supply chain. We will embrace new technologies

and industry standards as they become available and will continue to work with you our supplier to

develop a strong business partnership and a world class supply chain.

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TTaabbllee ooff CCoonntteennttss Introduction – Compliance & Expectations 4

Compliance contact Information 5

General Instructions 6

Vendor and Factory Management 7

Purchase Order Management 8

HTS Codes 9

Fill Rate 10

Shipping Quality 10

Packaging, Excess Packaging, Quality of Shipping & Concealed Shortages 11 - 13

Green Logistics 14

Vendor Performance 15

Total Quality Assurance Program 15

Quality Assurance and Social Compliance 16

Floor Ready Merchandise Standards 17 - 18

UCC128 Barcode Label Placement 19 - 20

Freight Process 20

FCA Program and C-TPAT Compliance 21

Wire Transfer Process 22

Appendices

Appendix A: Conveyable Cartons/Regular Slotted Cartons 23

Appendix B: Master Packs 24

Appendix C: Outer Carton Sealing Requirements 25

Appendix D: Approved Poly bag Suppliers 26

Appendix E: Folding Instructions 27

Appendix F: Approved Floor Ready Hanger Program 28 – 30

Appendix G: Black Over the Hook Finish Sizer 31

Appendix H: Approved Floor Ready Hanger Suppliers 32

Appendix I: Approved Third Party Service Providers for VICS Tickets

Appendix J: Ticketing Formats Documents

33

34

Appendix K: Retail Price Requirements by Family of Business 35

Appendix L: Ticket Placement Standards 36

Appendix M: VICS Color Size Marking 37

Appendix N: UCC 128 shipping Container Label Format and Placement Standards 38 - 39

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Every vendor relationship is important. As you find in any working relationship, it becomes critical to clearly define expectations. Product quality, shipping windows, production, and product availability are just some of the expectations that are defined. Additionally, critical consideration must be given to the environmental impact (including the impact of fuel costs) of processes upon the supply chain. In retail, the management of the supply chain has become the critical role in producing higher levels of productivity, improving product flow to the selling floor, reducing inventories and overall cost reduction for both the retailer and supplier. As an organization, we have developed specific vendor and transportation requirements. These are

definitive and clear expectations consistent with the standard practices prevalent throughout the retail industry. While critical to our mutual success, these provisions allow us to minimize costs, receive and process merchandise in a timely cost effective manner, thereby assuring a continuous flow of merchandise to the unit store. All suppliers are required to comply with the instructions, purchase order terms, and the logistical and transportation standards contained here and elsewhere on our website. These instructions are applicable to all shipments regardless of who is responsible for the freight charges, type of product, or the terms of purchase. Compliance failure may create an additional and unnecessary freight cost, unacceptable delays in transit time, and / or unnecessary labor cost, which will be passed on to the supplier or the transportation provider in the form of an offset chargeback for non-compliance. Our strategic objective is to expedite the flow of

merchandise from our suppliers to our selling floor. We encourage all vendors and transportation providers to carefully review our guides and standards, contact us with questions prior to shipping. Guides, standards and supporting web documents are issued or revised as necessary. The changes that are made are changes that have been identified and developed to address specific business needs. In the event that critical changes are necessary, e-mail notification will be made to all vendors or transportation providers. Minor informational changes may simply be posted to the website only, without a mass e-mail to all vendors. Please check the website as there are also valuable links and tools available to the user.

These International logistical standards and all other logistical requirements apply to all divisions of The Bon-Ton Stores (Bon-Ton, Bergner’s, Boston Stores, Carson Elder-Beerman, Herberger’s and Younker’s). Please communicate and distribute this document and all other compliance documents to all key personnel within your organization, which are responsible for logistical compliance.

This document includes critical information relative to Floor Ready Requirements, shipping expectations, purchase order management as well as other business expectations.

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Questions or compliance concerns regarding these instructions should be directed to the below individuals.

Bill Grange

VP of Private Brands Global Sourcing & Operations

The BON♦TON Stores, Inc. Private Brand

310 W. Wisconsin Ave. 10/F

Milwaukee, WI 53203

Phone: 414-224-5297 Fax: 414-347-5302

Email: [email protected]

Jerry Ball

Director of International Logistics and Customs

The BON♦TON Stores, Inc

310 W. Wisconsin Ave. 10/F

Milwaukee, WI 53203

Phone 414-278-5779 Fax: 414-347-5302

Email: [email protected]

Fred Hammer

Manager of International Logistics and Reporting & FCA Program

The BON♦TON Stores, Inc.

310 W. Wisconsin Ave. 10/F

Milwaukee, WI 53203 USA

Phone: 414-347-5255 Fax: 414-347-5302

Email: [email protected]

Gregg Mollen

Manager, Auditing and Costing/ Wire Transfer

The BON♦TON Stores, Inc

310 W. Wisconsin Ave. 10/F

Milwaukee, WI 53203

Phone: 414-224-6875 Fax: 414-347-5302

Email: [email protected]

Elizabeth Stull

DVP of International Global Sourcing

The BON♦TON Stores, Inc. Private Brands

310 W. Wisconsin Ave. 10/F

Milwaukee, WI 53203 USA

Phone: 414-224-6840 Fax: 414-347-5473

Email: [email protected]

RUBY LOCK

GLOBAL SOURCING SPECIALIST/ VENDOR MATRIX/ SRMON

The BON♦TON Stores, Inc, Private Brands

310 W. Wisconsin Ave. 10/F

Milwaukee, WI 53203 USA

Phone: 414-347-5298 FAX: 414-347-5473

EMAIL: [email protected]

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1. If shipments are made contrary to any of the standards contained in this guide or any vendor

compliance standards as published on our website as of the date of the shipment (including any

packing, routing, insurance, and/or shipping instructions), the vendor, as shipper, is responsible for

any loss, damage or delay claims (i.e., markdowns) in addition to all freight charges, processing

charges, or expense offset charges.

2. Please carefully read each of the compliance documents found on these websites:

www.bonton.com and https://srm.bonton.com/srmon. Additionally, our website contains critical

information and contacts to assist you in your relationship with us. Updates and news can also be

found on these web sites.

3. All merchandise is expected to be ready to ship within the ex-factory ship window stated on the

Bon-Ton purchase order. Any merchandise that is not ready to ship in that window is considered

late. If merchandise is late, then at Bon-Ton’s discretion, one or more of the following would apply:

The goods will be aired at the vendor’s expense.

Or

There will be a late fee of 1% of the first cost charged per day for every day that the

goods are late.

Or

The order may be cancelled with no liability to Bon-Ton.

4. Fashion, promotional or advertised merchandise takes the highest priority. It is unacceptable for

merchandise to be shipped late, regardless of circumstances. Our customers (which are

ultimately your customers) expect advertised merchandise to be available at the time of the

promotion - without exception. Advertised merchandise must be shipped in a timely fashion. All

promotional merchandise must arrive, a minimum of two weeks in advance of the scheduled

promotion. The costs associated with any extraordinary services will result in an expense offset.

Vendors are still responsible to deliver within the original ex-factory ship window they were given.

5. Direct import shipments (where The Bon-Ton Stores, Inc. is the importer of record) must be shipped

in full compliance with This International Vendor Compliance Guide.

Click the Link for Bon-Ton Int'l Logistics FOB Vendor Quick Start-up Guide.pdf

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Vendor and Factory Management

Bon-Ton requires that all vendors complete a vendor and factory profile to ensure they are set-up in all

support systems correctly. Please supply a copy of a blank Invoice for your company, along with

completing and returning all the below forms to [email protected]. The below forms

can be found on www.bonton.com in the International Logistics section. Copy your Bon-Ton product

manager on all requests. This process must be completed at least 60 days prior to your first shipment (x-

factory date) to prevent shipping delays.

Click on the link at bonton.com for each form:

Vendor setup form

Factory setup form

Compliance Form

Non-Connor and Trident agent only -Third Party QA Notification

CTPAT - Customs Trade Partnership against Terrorism questionnaire (One for each factory)

Apparel only – Signed Fixturing, Signage deduction and PLM fee letter

Accessories & Footwear –Signed Fixturing & Signage deduction letter

Amber Road Contract

After the vendor setup has been completed in our Bon-Ton system, Amber Road will send vendors their

contract registration form. You are required to sign and return the Amber Road contract and complete

their training as soon as possible. We cannot transmit your purchase orders until this has been completed.

SrmOn system (Suppliers Relationship Management) – for Product Lifecycle Management

All apparel vendors are required to use Bon-Ton’s srmOn system. This system will be used by you to access

our specifications on styles, sample requests and other development information. Login to SrmOn by

clicking on this link https://srm.bonton.com/srmon. Your Username and password will be sent in an email

from [email protected] once your set-up is complete in the BonTon system. The SrmOn User Guide

can be found in srmOn under the resource folder. Contact [email protected] for srmOn

training.

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Purchase Order Management

Amber Road is our 3rd party partner providing a variety of services, such as EDI and ASN transmission,

purchase order visibility, invoice generation, packing instructions and more. All Private Brand FOB

purchase orders will be transmitted to the vendor through Amber Road.

1. Purchase orders are considered canceled on the complete (latest ship) date indicated on the

purchase order if not shipped complete prior to that date. If purchase order changes or

substitutions have been agreed upon, please ask BonTon to transmit an update of the corrected

purchase order, with all agreed upon changes or substitutions (including ship dates, color, size or

style substitutions).

2. Do not ship more of one product/style in lieu of another product/style. Merchandise miss-picked

and not found on the order will be considered a substitution. This will be considered an over

shipment and subject to an expense offset.

3. Vendors are strongly urged to verify purchase order ex-factory dates, units, factory information,

style numbers, colors, size level and port of loading upon receipt of the purchase order with the

Bon-Ton Product Manager as soon as the purchase order is received.

4. An updated copy of the purchase order from our purchase order system or a retransmission of the

EDI order indicating the changes made must support any changes to the PO at the style/color/size

level. Failure to do this will result in an expense offset deduction.

5. Over shipments, unauthorized style, color, and size substitutions, merchandise not ordered,

merchandise picked in error, merchandise not shipped within the period specified on order and

defective merchandise will be subject to an expense offset deduction.

6. Please make sure booking with our nominated freight forwarder Kuehne + Nagel (K & N) is made

14 days before the ex-factory start ship date.

7. Purchase order shipping windows will be interpreted as follows:

Shipments must be booked 14 days prior to the ex-factory ship date and shipment must

occur prior to the ex-factory complete date. Shipments outside of the purchase order

window are not permitted. If your order cannot ship within the window, contact your

Bon-Ton Product Manager.

If a purchase order has an ex-factory cancel date that falls on a weekend or holiday,

then the cancel date will be interpreted as the business day prior.

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HTS CODES-(Harmonized Tariff Schedule of the United States)

The Harmonized Tariff Schedule is based on the international Harmonized Commodity Coding

and Classifications System which has been established by the World Customs Organization. A

valid import HTS code is 10 digits and is determined by the type of item being imported, the

materials used to produce it and its intended use. US Customs and Border Protection (CBP)

requires all items imported into the US to have a valid and accurate HTS code.

Please note that all products would need to be submitted for classification/HTS approval. Any

reoccurring product or product placed/bought in prior seasons would need to be approved for

each season to ensure that the HTS number is still valid and still applicable. The current

classification process is outlined below:

Send a copy of the costing sheet to the following parties, please ensure that this costing sheet is

filled out fully and accurately:

[email protected] [email protected] [email protected]

Please include on each submission:

A picture of the garment or product, please include a picture of the front

and back when applicable.

Whether the garment is knit or woven

Fabrication breakdown (ex. 70% cotton, 30% polyester)

Weight (in grams per square meter)

Any specific item that may affect the classification that may not be

apparent (Ie flocking (for footwear), tufting (for rugs/mats), knit to shape (for

apparel) etc.

Please allow three days response time for all HTS approval requests prior to following up.

Please note that some products may have duty rates that are calculated in a manner

other than a standard flat-rate percent duty (ie per unit charge + percentage)

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Fill Rate

We are committed to providing our customers a full selection and assortment of merchandise in our

stores. In order to achieve this, our suppliers are expected to ship in accordance with the style, color, size

and quantities specified on our purchase orders. We view it as a critical business need for our suppliers to

fulfill the purchase order commitment. Our commitment is to increase customer satisfaction and sales of

basic, replenishment and fashion products by insuring that the right product is on the selling floor at the

right time in the styles, colors, and sizes ordered. It is essential that suppliers make an equal commitment

to ensure that we receive the intended assortment at the style level. While you will not be charged back

for fill rate, unacceptable levels of replenishment or fill may jeopardize the business relationship and or

generate future expense offset.

1. Split shipment of styles. Our intent is that your assortment is on our selling floor within five business days

of receipt. In order to maintain store plan-o-grams and meet customer demands you are strongly

encouraged to ship each style complete.

2. Shipment of all styles is required. We intend to assort our selling floor with each of the styles ordered

on any given purchase order. When our suppliers accept an order and choose to ship any styles on

that order our expectation is that all styles on the order will be shipped. After the complete date

following total receipt for those orders where at least one style has shipped, every purchase order will

be reviewed to insure that all styles were shipped and received.

3. Advertised store orders. These purchase orders are critical to achieving success in our marketplaces.

Our customer expects us to provide the product at the advertised prices in stock. The basic

expectation is that Advertised store orders are shipped with 100% of the units ordered and shipped on

time.

4. If you are unable to fill purchase orders as ordered, all substitutions, quantity changes, style elimination

and date changes must be approved by your Bon-Ton Product Manager and updated in the

ecVision system. Handwritten Bon-Ton Product Manager notes, e-mail, verbal or telephone

agreements are unacceptable and invalid. The only acceptable document is an updated purchase

order (in the ecVision system) at time of receipt.

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All vendors are expected to maintain a high level of shipping quality. Shipping requires maintaining an

appropriate equilibrium between a continuous flows of inbound receipts balanced against the cost of

inbound freight. Given the considerations for shipping quality and frequency the following criteria have

been developed:

1. All vendors are expected to ship in a method consistent with the standards set forth in these

standards.

2. All merchandise is expected to be shipped flat with the proper Floor Ready Hanger inserted (if

displayed hanging) ticketed with a retail and UPC bar-code, with an ASN transmitted prior to

receipt of the merchandise.

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As a shipper, you are strongly urged to utilize recyclable, ecologically safe materials in packaging your product. We encourage all shippers to utilize the proper size appropriate carton with absolute minimal packaging necessary to protect their product. Vendors identified, as having poor packaging will be solely responsible for all damages, concealed shortages, claims and non-compliance chargebacks.

1. Each vendor is responsible for quality of shipping. This includes utilizing a high quality of packaging

(cartons, reinforced paper strapping tape, cardboard inserts, double wall cardboard boxes and

proper dunnage) to adequately protect the product. Do not use anchors in the cartons such as

bands, strings or staples.

2. All merchandise must be packed in conveyable cartons (Appendix A). Please refrain from using

“pizza boxes”. Merchandise (ready-to-wear) may not be shipped in hanger packs. Please follow

these carton size requirements:

MINIMUM SIZE MAXIMUM SIZE

Length 10 Inches / 25.4 cm 36 Inches / 91.4 cm

Width 9 Inches / 22.9 cm 26 Inches / 66 cm

Height 4 Inches / 10.2 cm 30 Inches / 76.2cm

Weight 5 Pounds/ 2.3 kg 50 Pounds 22.7 kg

3. Do not utilize pins, tape, size donut, removable foam inserts on bottom hangers, excessive tissue,

plastic or cardboard, or any other material that will require removal at our stores.

4. Master packed individual cartons (measuring less than 10”X9”X4” each) need to be labeled with

UCC128 requirements. Master packed purchase orders must be approved by

[email protected]. Place two or more inner cartons (no bags) in one master

packed carton. The master carton needs to be marked “OPEN FOR DISTRIBUTION”. Label the master

carton with the ship to address, ship from address, PO#, Dept#, and list the store numbers inside the

master carton. If the cartons meet our minimum size requirements (10X9X4) do not master pack.

Multiple PO’s can not be shipped together. Jewelry and watches should always be master packed

and must be packed in cartons. Plastics bags of any kind are not acceptable for shipping jewelry

and watches (Appendix B). For shipments other than jewelry and watches do not master pack any

LTL or truckload shipments.

5. Insure that packing is adequate to prevent wrinkling or soiling. Do not over pack cartons. ALL

MERCHANDISE MUST BE RECEIVED IN A CONDITION READY FOR IMMEDIATE PLACEMENT ON THE SALES

FLOOR.

6. For those shipments where the individual carton weights fall below the minimum dimensions (10”

long x 9” wide x 4 high”, five pounds), an exemption must be requested. Please contact

[email protected] to avoid an expense offset.

7. The minimum packaging standards for any high-value / high risk products (jewelry (all

types),watches, electronics, cosmetics, leather coats, handbags, designer label products, and any

other product of high value) are as follows:

Wherever possible, utilize cartons that have no identifying marks or trademarks.

Vendors are to utilize tamper proof (paper / water activated / reinforced) tape.

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All openings on all sides must be sealed using the “H” method (Appendix C). Additionally,

cartons strength should be a minimum of 200# or 32 ETC (edge test crush) corrugated to prevent

crushing during transit. Larger or heavy cartons may require a higher ETC.

Each carton must have a cardboard insert in the top and bottom of each carton. The insert

should be slightly smaller than the actual carton. This insert should be placed between the flaps

and the product. Do not use “chipboard” that is larger than the carton opening.

Do not use clear or opaque polyurethane tape or any plastic tape that is merely labeled, as

“tamper proof," but has no attributes of being truly tamperproof.

If you reuse or repack cartons, remove all previous labeling and carton markings or writing, and

tape.

8. Regardless of the circumstances, concealed shortages, when accompanied by a clear proof of

delivery are the sole responsibility of the shipper.

9. Area rugs can be rolled and shipped in tubes or polyurethane bags. Bath rugs and doormats are to

be shipped in cartons.

10. Failure to utilize quality packaging will result in a chargeback for any concealed shortages and or

damaged merchandise.

11. Excessive packaging is an important concern to our environment and safety of our customers. Your

effort to follow guidelines set to minimize excessive packaging is a benefit to everyone through the

supply chain. Garbage of any type (sticker backing from documents or envelopes, picking slips,

etc.) is not acceptable. Variance from the following packaging standards will generate a non-

compliance chargeback. Excessive packing guidelines are listed below but are not limited to what

is described below.

12. No pins or safety pins, except in men’s, boys, or women’s woven dress shirts or men’s woven sport

shirts, displayed as folded. Men’s dress shirts sold in the packaging can have pins.

13. No clips, jet-clips, string, ribbon, tiebacks including rubber bands.

14. No foam covering top hanger or placed as inserts on bottom hanger. Unless approved by vendor

relations prior to shipping the merchandise

15. Protective packaging must be minimal and easy to remove in one motion. Scissors or knives should

not be needed to remove packaging. Do not bundle hangers or attach them in cartons with string

or rubber bands. Use of double plastic polybags over individual or multiple cartons or packages is

unacceptable. Note; breakables, bath dispensers, frames, glass, etc may use additional packing to

protect the merchandise.

16. Cartons must be properly sealed, vendors are to utilize tamper proof (paper / water activated /

reinforced) tape. All openings on all sides must be sealed using the “H” method (Appendix C).

Additionally, cartons strength should be a minimum of 200# or 32 ETC corrugated. Stapled cartons

or glued cartons are not permitted.

17. Minimize or reduce tissue paper or cardboard.

18. Tissue paper is permissible (with prior approval from [email protected]) for

garments displayed hanging as long as the tissue can be swiped when polybag is removed.

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19. Tissue or cardboard can be used (with prior approval from

[email protected]) to protect embellishments such as sequins, beads,

specialty buttons, etc.

20. Tissue paper is acceptable for infant or toddler frame hanger where the tissue paper is inserted into

the garment for protection from the hanger with prior approval from

[email protected].

21. No fillers of any kind should be used to fill up empty spaces in the carton or placed inside garments.

Please use the appropriate size carton for your merchandise. Refrain from utilizing: Styrofoam,

packing peanuts, bubble wrap, foam wrap, newspaper. Further clarification to this policy should be

directed to [email protected].

22. Chipboard may only be used on the top of the goods or bottom of the carton to protect

merchandise from knife cuts during opening. It is not acceptable to insert chipboard sheets in

between the units inside the cartons.

23. If merchandise is boxed, do not use additional plastic to cover item.

24. One single piece of BHT free tape, which prevents dye transfer, to secure / close accessory bags is

acceptable.

25. Limit gel packs to one per item.

26. Tissue bundles may be used for stuffing in purses. Loose, shredded materials are not acceptable.

27. Air pillows are an alternative to tissue bundles and peanuts.

28. If using a protective bag on small items, encase multiples of the same style to one plastic bag.

29. Polybags should not be more than .60 mil thickness. We prefer perforated polybags down the

center or across the top for easy tear away from hanger. Please refer to (Appendix D) for a listing of

approved polybag suppliers.

30. A plastic swift-attach device must be used to affix tickets on garments. Pins or strings are not

acceptable and will result in a non-compliance charge.

31. Products that contain a size must have the same size (8, 10, 12, S, M, L) clearly displayed on the UPC

ticket.

32. [email protected] can only authorize exceptions to these packaging

standards. Non-compliance with packaging standards will result in an expense offset.

33. Approved folding instructions are located in (Appendix E). Any merchandise that is going to be

displayed as folded on the selling floor needs to have a size strip. The size strip must be clearly

visible on the bottom left front of the folded garment. Size dots are never acceptable.

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rr ee cc oommmmee nn dd ee dd bb uu ss ii nn ee ss ss pp rr aa cc tt ii cc eess tt hh aa tt wwee ss tt rr oonn gg ll yy uu rr gg ee yy oouu tt oo cc oo nn ss ii dd ee rr ..

We strongly urge our vendors to utilize recyclable (or recycled), biodegradable and ecologically safe

materials in packaging your product. Additionally, we encourage all shippers to utilize the proper size appropriate carton with absolute minimal packaging necessary to protect their product.

Utilize standard carton sizes. Optimize the cube of your carton; optimizing your carton cube will reduce

transportation costs.

Excessive packing is an important concern to our environment and safety of our customers. Your effort

to follow guidelines set to minimize excessive packaging is a benefit to everyone through the supply chain. Garbage of any type (sticker backing from documents or envelopes, picking slips, etc.) is not

acceptable. Detailed packaging specifications are specified in our packaging standard section.

All of these recommendations are not only good for the environment in reducing your carbon footprint;

they are also good for everyone’s bottom line-reducing costs, labor and increasing productivity.

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VVeennddoorr PPeerr ffoorrmmaannccee

We utilize a compliance system to monitor our vendor’s performance with respect to fill rates, shipment

frequency, and vendor accuracy and transportation compliance. It is our expectation that when you

receive our purchase order you will fill and ship the purchase order with the exact styles, quantities,

sizes and colors ordered as well as shipping in complete accord with our, International Logistics Quick

Start-up Guide for Vendors. Purchase orders and shipments that are not shipped in accord with our

instructions result in lost sales, unnecessary delays to the selling floor and or unnecessary expense.

Failure to follow these requirements will result in expense offset deductions. Following our standards will

ensure efficient, timely and cost effective delivery of merchandise to our selling floor.

TToottaall QQuuaall ii ttyy AAssssuurraannccee PPrrooggrraamm

We have a philosophy of developing strong vendor relationships in all divisions of our business. Shipping

quality is an integral component of this process. Our vendors must make every effort to ensure that

shipments are 100% accurate. Our TOTAL QUALITY ASSURANCE PROGRAM is a process that assesses

vendor shipment accuracy.

1. We require all advance ship notices (ASN’s) to be 100% accurate at the carton level.

2. An accuracy standards audit program has been established to ensure and assess compliance.

3. This audit program measures UPC accuracy, carton content accuracy and advance ship notice

accuracy. When shipments consistently maintain a high level of accuracy and are 100% floor

ready compliant, shipments then can qualify to be ”Cross-Docked”; thus insuring that merchandise

is moving as quickly as possible to the selling floor.

4. When audit results indicate unacceptable errors, we may elect to discontinue the use of the ASN

and manually process the shipment. Additionally, an expense offset will be assessed for each

manually processed shipment and incorrect ASN until your shipments accurately and consistently

match the ASN at the carton level.

5. If you remain off “Cross-Dock” and in an audit status for more than six months, you will be subject

to double expense-offset charges.

6. Vendors will be re certified each month. Based on your scores from the previous months audits

performed against your shipments, you will be placed into one of four (4) categories. A higher

score/category will result in less Radio Frequency (RF) scan audits when your shipments arrive at

our DC’s. The categories are:

Acceptable – For Vendors who score better than 97.85%

Marginal – For Vendors who score 94 – 97.85%

Below Expectations – For Vendors who score 90 – 94%

Unacceptable – For Vendors who score 89% or less.

This process is completely automated and your score/category will be determined entirely based on

your audit accuracy. Any vendor that falls below Acceptable will be subject to expense offset

deductions based on the total cost purchases for the previous month audited.

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Quality Assurance and Social Compliance

Bon-Ton Private Brand has established Quality Assurance processes involving several development and

production components such as: social compliance audits, fit development, color development,

regulatory and quality testing, and quality inspections. We take great pride in our efforts to ensure that our

products are manufactured in a safe and legal environment for the workers, and to The Bon-Ton Stores,

Inc. high quality expectations, while meeting or exceeding our clients' value equation.

The International Social Compliance Guide can be found on the International Logistics web page. Our

Compliance form must be signed and submitted to [email protected] and

[email protected] before a purchase order can be issued. The form can be located

on page 4 of the International Social Compliance Guide or under Vendor and Factory Management Set-

up Instructions and Required Documents link on the International Logistics link on bonton.com.

Click on the Quality Assurance link under International Logistics on bonton.com for a copy of all Quality

Assurance Guides to learn more about our requirements.

Social Responsibility Document

Softlines Quality Assurance Testing Requirements and Procedures

Hardlines Quality Assurance Testing Requirement and Procedures

Quality Assurance Technical Design Approval Requirements and Procedures

Quality Assurance Technical Measurement Manual

Quality Assurance Softlines Color Approval Requirements and Procedures

Quality Inspections Requirements and Procedures

Adult Knit Minimum Construction Standards

Adult Sweater Minimum Construction Standards

Adult Woven Minimum Construction Standards

Kid Knit Minimum Construction Standards

Kid Woven Minimum Construction Standards

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FF lloooorr RReeaaddyy MMeerrcchhaannddiissee SSttaannddaarrddss

1. The foundation of all of our reporting systems begins with the product’s UPC barcode. All EDI

Purchase orders are sent to the vendor using UPC information. Therefore, we require that all

merchandise sold to The Bon-Ton Stores, Inc. be 100% UPC marked and contain the manufacturer’s

suggested retail price (MSRP). All Private Brand Orders will have the UPC information provided by The

Bon-Ton Stores, Inc.

2. All Merchandise must be ticketed with an industry standard UPC or EAN barcode. Only one barcode

type is acceptable. This includes all GWP and PWP merchandise. Collateral merchandise must be

assigned a UPC/EAN but is it not necessary to ticket this type of merchandise.

3. The UPC / EAN should contain the following

Vendor PID (product Identification number)

Style/Color/Size where applicable

Human Readable numbers (including lead and check digit)

M.S.R.P

4. The Bon Ton requires all vendors utilize VICS Color/Size marking standards as well as size stickers. UPC

codes are not to be re-used if you discontinue a product.

5. All merchandise is to be packed and shipped in a condition ready for immediate placement on the

selling floor. We expect all vendors to ship merchandise in full compliance with the standards for

FLOOR READY MERCHANDISE. (VICS Committee Standards for Floor Ready Merchandise).

6. All merchandise that will be displayed hanging in our stores must be shipped with a VICS floor ready

hanger inserted in or attached to the garment and packed flat in conveyable cartons. Do not ‘seed’

the hangers in the boxes. Follow VICS standard guidelines and see the floor ready hanger chart

enclosed in this guide (Appendix F). High quality recycled hangers are acceptable. In addition,

vendors are required to apply a black SOH sizer with white lettering (Appendix G).

7. Hangers must be properly and fully inserted inside of the garment.

8. We ask all vendors shipping bottoms merchandise to any of our stores; utilize the VICS “pinch grip”

type hangers for merchandise, with the exception of infants and toddlers. You may use model #’s

6014,6012,6010,6008 (size appropriate) and 6214, 6212, 6210 and 6208 “soft pinch”. Additionally Bon-

Ton has embraced the VICS swimwear hanger initiative. Bon Ton has adopted the VICS Standards for

swimwear. Please see the diagram and outsource information on our website. If you are a swimwear

manufacturer, please make note of this new requirement. A listing of Approved Floor Ready Hanger

Suppliers is included in (Appendix H).

9. All merchandise must be ticketed with an industry standard UPC barcode, manufacturing style

number, and retail price, known as a vendor tag. All apparel must have the size included on the

ticket. This includes gift with purchase products. Ticket samples may be emailed to

[email protected] for approval if you desire.

10. Vendors are responsible for making tickets within the ticket format guidelines. If you are unable to

make tickets and require assistance, a suggested list of third party service providers is included in

(Appendix I).

11. All vendors (except specific cosmetic and shoe vendors) must include the manufacturer's suggested

retail price (MSRP) or store retail price on the vendor ticket (see the ticketing formats document

(Appendix J) If you provide an MSRP on the ticket, it is suggested that you use a perforated ticket

with a removable price. A chart of Retail Price Requirements is included in (Appendix K).

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12. Store retail should appear in zone 6 of your UPC ticket as shown in the ticket format document found

(Appendix J). If you are unable to print store retail on your ticket, you may apply a retail only sticker

in this zone.

13. Tickets should be applied in such a fashion that it does not cover any pertinent information provided

by the manufacturer. In all cases, please do not include any of our store nameplates on the ticket. A

Ticket Placement recap is provided in (Appendix L).

14. If your merchandise is sold boxed or packaged and can be displayed and sold in or out of the

package, you must ticket both the item and the package. If you do not double ticket you must

provide us with a “piggy back” (double stick) type ticket which can be easily removed from the

package and applied to the item.

15. VICS Color Size marking as per (Appendix M). The Bon Ton is requiring all of our vendors to utilize VICS

color size markings on hanging apparel. If your merchandise is shipped to us flat, we require the

merchandise to have the proper size strip applied to the merchandise in such a way that when the

goods are placed on the selling floor folded; the size strip is clearly visible. (Refer to Appendix E for

folded merchandise only).

16. All cartons must have a UCC-128 barcode label. (Refer to Appendix N) No other carton markings are

required.

17. All vendors, including vendors shipping from Canada or Mexico, vendors shipping POE containers or

those vendors who are set up on a domestic or international letter of credit or where The Bon-Ton

Stores, Inc. is the importer of record are expected to be in full compliance with the Floor Ready

Merchandise Standards.

18. Product Managers are not authorized to exempt vendors from compliance with the Floor Ready

Merchandise Standards. Compliance quest ions should be directed only to

[email protected].

19. EAS Source Tagging - All Merchandise with a retail ticket price over $50.00 must be EAS ticketed as

described in the VICS guidelines. Additional information and EAS Placement guidelines may be

obtained on the internet at www.vics.org/committees/floorready a partial listing of suppliers of EAS

tagging listed below. Summer Living, Trim-A-Home and Shoes do not need to be tagged. Jewelry

requires tags on all pieces regardless of price. Juniors, Mambo, accessories and sunglasses requires

tags on all merchandise regardless of price.

Avery Dennison. www.averydennision.com Nexgen Packaging [email protected] Star Group [email protected]

20. All merchandise delivered to any of our Distribution Centers must be accompanied by the ASN

(Advance Ship Notice). Additionally the SSCC-18 carton number must be unique and cannot be

reused for any of our distribution centers. All vendors are expected to transmit an accurate ASN for

each shipment (including POE containers). ASN’s should be consistent with the shipment.

21. ASN – Affix only one UCC128 label on your cartons. If there are additional barcodes on your cartons,

you must cover them or somehow render them unscannable, as they will interfere with our inbound

and outbound sortation systems.

22. UCC128 LABELS – All UCC128 labels must be placed on the longest, flattest side of the cartons. Please

refer to The Carton Marking Correct Placement Section page 20. If your carton is less than 4” high,

you may fold the label over the top of the carton, however, please ensure the UCC128 label is on the

lower portion of the carton picket fence style and the address information is folded over the top. For

cartons smaller than 3”, you may place the label in the lower right corner of the top of the carton. We

recommend using thermal printed labels if you apply the UCC128 label to the top of the carton.

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UCC128 Barcode Label Placement Standards 1. All Distribution Centers require that the UCC128 label be located on the side of the carton to allow

scanning of the barcode.

2. The UCC128 data must be included in the ASN.

3. To insure that your labels arrive at the Distribution Centers in a scan able condition the correct

combination of paper, ink and adhesive is critical. Please insure that a high quality of product is

utilized to insure that cartons arrive with scan able barcodes.

4. If the cartons are short-sided, fold the top over keeping the barcode on the side.

5. Place only one UCC128 barcode on the carton. Other barcodes must be removed, completely

covered or defaced to render the barcode unscannable.

6. Do not cover any product information with the UCC128 label. Whenever possible consider designing

packaging that designates specific placement for the UCC128 that does not interfere with the visual

presentation of the product on the selling floor.

7. Do not cover the UCC128 with tape, as this will render the label unscannable.

8. Label samples can be scanned and emailed to [email protected] if an

approval is needed. Please include your name, company name, telephone number, fax number and

email address.

9. Small package shipping and barcode labels should be placed adjacent to the UCC128 barcode

label. Do not cover the UCC128 with any shipping label.

10. Labels should never be closer than 2 inches from the bottom of the box and should never be closer

than 1.5 inches from the leading or trailing edge on the longest, flattest side of the carton.

All labels must be placed in such a fashion that the barcode is parallel to the right edge of the carton

(picket fence style).

SEE CORRECT PLACEMENT NEXT PAGE.

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FFrreeiigghhtt PPrroocceessss

For instructions on our freight process and contacts for the booking of shipments please see the

International Logistics Quick Start-up Guide for Vendors in the International Logistics section of

www.bonton.com.

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FCA Program Out of certain origins when the Bon-Ton purchase order is written as FOB terms, the International Logistics

team will apply the FCA program. The terms will be converted to FCA when the purchase order is booked

for shipping. For CY/CY (full container load) the Bon-Ton nominated trucker will move the freight from

factory to origin port for sailing; For CFS/CY (Less than container load in which vendor delivers cargo to

forwarder’s warehouse), vendor will use (and pay) its own trucker to do local movement.

For full container loads the related fair market local trucking costs will be taken out of the PO merchandise

FOB first cost and become FCA first cost. Bon-Ton will pay the charges to the forwarder and Bon-Ton’s own

trucker. For CFS/CY, the vendor will pay trucking to the forwarder and Bon Ton will pay and deduct the

forwarder CFS charges from FOB first cost to determine FCA cost.

An FCA Deduction worksheet must to be completed and submitted to Bon-Ton Logistics at the time of

booking and/or earlier for CY/CY Factory Load. When it is CFS cargo movement, this worksheet needs to

be submitted to Bon-Ton Logistics at the time of cargo delivery to CFS warehouse.

After the FCA worksheet is received and approved, it is passed on to the Bon-Ton Global Sourcing Team to

make the first cost revision to the ecVision System, in accordance with the FCA discounted terms.

Contact Fred Hammer at [email protected] for the current local FCA Deduction worksheet.

C-TPAT Compliance Bon-Ton is a validated member of C-TPAT (US Customs-Trade Partnership Against Terrorism. As such

we require that all foreign manufacturers comply with the minimum security criteria as outlined in the C-

TPAT Foreign Manufacturer Requirements link on our International Vendor Logistics page of our

Bonton.com website. Please review all information on in that link to assure compliance with these

requirements. This information relates to the same criteria as is listed on the C-TPAT Questionnaire that

you are asked to fill out in the factory set up process.

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Wire Transfer Process

Bon-Ton has designed the wire transfer process to be simple and paperless.

Once a payment request is submitted, the vendor will receive an automated email stating that the

request has been received. At this point, it goes through an audit process, which upon completion, the

vendor will once again receive an automated email updating the status of this submission, either

being "released to pay" or "rejected". When the payment is executed, another automated email will

notify the vendor that the payment has been sent to the vendor with the details of the payment. Payment

is paid 30 days from the date of a "good" submission, one that is it passes all audit points and is correct. If

the submission has been rejected, the automated email will state the reason for rejection. The vendor

would then need to update/complete the required information and then can resubmit for payment.

1. Provide banking instructions to Bon-Ton

2. Prepare and submit documents to the freight forwarder.

3. Receive an Original FCR or a House Airway Bill from the freight forwarder- KN.

4. Apply for a wire transfer payment.

To submit your Wire payment request click on the Wire Transfer Payment Request Form on the bottom of

this page.

Email To:

[email protected]

With Copy to:

[email protected]

No other documents are required for submission of wire payment requests. Note: ecVision commercial

invoice information is essential to payment; all documents must match the ecVision system in order for

payment to be proceeded.

Review the links below as this provides comprehensive directions on the wire transfer process. This should

cover the wire transfer submission/payment process. “WT Instructions revised 5-26-10.doc”

If you have questions about a specific request, please inquire directly to:

[email protected]. This email address is the primary contact for payment

information.

WT Instructions.pdf

Wire Transfer Payment Request Form.xls

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APPENDIX A

CONVEYABLE CARTONS/ REGULAR SLOTTED CARTONS

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APPENDIX B 10”X9”X4” Master Pack carton can only be used if your individual store cartons do not meet minimum

carton size (9”x6”x3”) requirements and you have received permission to ship in Master packs from

[email protected]. Then you are required to consolidate multiple store

shipments into a master carton.

The master carton must comply with our minimum/maximum carton requirements.

Inner cartons should be constructed of shippable cardboard. Jewelry is exempted. Our distribution

centers convey and ship jewelry in a sealed tote.

One purchase order and one distribution center destination per master pack.

Pack the inner contents by store.

Mark the outside of the master carton with the word “Open for Distribution”.

Each inner carton must include a UCC-128 Shipping Container label for each store.

Guidelines on page 11 section 4

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APPENDIX C

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APPENDIX D

Approved Polybag Suppliers:

The following warning must be listed on both sides of each polybag: "WARNING: To avoid danger of suffocation, keep this bag away from babies and children. Do not use this bag in cribs, beds, carriages or playpens. This bag could block nose and mouth and prevent breathing. This bag is not a toy."

Material Concepts Inc.

7701 State Road, Suite A

Philadelphia, PA 19136

Telephone: 215-338-0199 Toll free: 800-372-3366

FAX 215-338-0199

Web: www.materialconcepts.com

E mail: [email protected]

Plastic Bags for You

2980 Enterprise Street

Brea, CA 92821

Telephone: 877-224-7496 and 714-993-4206

Fax: 714-993-4205

Web: wwwplasticbagsforyou.com

E mail: [email protected]

Fetpak Inc.

70 Austin Blvd

Commack, NY 11725-5702

Telephone: 631-864-3090 Toll free: 800-883-3872

Fax: 888-329-4600

Web: www.fetpak.com

E mail: [email protected]

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APPENDIX E Bon-Ton requires all merchandise that will be displayed folded on the selling floor have the proper

hangtag or size strips applied. They must be applied in such a way that when the merchandise is displayed

on the selling floor the hangtag should swift tack through the top of size label at right side. The size strip

must be clearly visible on the bottom left front and back side. Size dots are never acceptable.

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AAPPPPEENNDDIIXX FF FF ll oo oo rr RR ee aa dd yy HHaa nn gg ee rr PP rr oo gg rr aa mm

All vendors are required to use Black Matte hangers (Polypropylene). These hangers provide a more

environmentally friendly hanger that can be used for longer periods of time. All merchandise displayed

hanging in our stores including sweaters and knits must be on a floor ready hanger. In addition vendors are

required to apply the SOH “secure over the hook sizer” black finish sizers with white lettering and the

lettering is present on all sides of the SOH sizer. See Appendix G. WEB orders do not require hangers.

Family of Business Size/Type Style Number Hanger Style

TOPS (Use appropriate size for garment)

Tops, Woven, Knits, Dresses, 19” Top 479

Sweaters, Robes, Sleepwear, 17” Top 484

Daywear, Women’s Jackets, 15” Top 485

1 piece Swimwear 12” Top 498

(Black Hanger) 10” Top 497

BOTTOMS (Use appropriate size for garment)

Bottoms, Pants, Shorts, Skirts, 14” Pinch Grip 6014/6214

Two piece Swimwear, Men’s Swimwear 12” Pinch Grip 6012/6212

(Black Hanger) 10” Pinch Grip 6010/6210

8” Pinch Grip 6008/6208

COATS (Use appropriate size for garment)

Long Hooks only.

Outerwear Coats and Jackets 17” Heavyweight 3329

(Black Hanger) 15” Heavyweight 3316

LEATHER COATS (Use appropriate size for garment)

(Use to prevent product damage.

Alternative to 3329 and 3316)

Long hooks only. 17” Leather 393

Leather Coats 19” Leather 396

(Black Hanger)

Intimate Apparel Intimate Apparel Foundations

(Clear hanger)

SUITS (women’s) 17” Suit 494

Two and Three pieces

(Black Hanger)

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NEWBORNS AND INFANTS

TOPS - Sizes 0-24 months

(White polypropylene hangers 10” 495

with a plastic hook)

NEWBORNS AND INFANTS

BOTTOMS - Sizes 0-24 months

(White polypropylene hangers 8” 1004

with a plastic hook)

NEWBORNS AND INFANTS

SETS - Sizes 0-24 months

(White polypropylene hangers 10” Med. Wt. 495/1104

with a plastic hook) 8” Grip-On

2 Piece

TODDLERS, GIRLS2-6X, BOYS 2-7

TOPS - Sizes 2 and 3

(White polypropylene hangers 12” 496

with a plastic hook)

TODDLERS, GIRLS 2-6X, BOYS 2-7

TOPS - Sizes 4-6X/7

(White polypropylene hangers 15” 472

with a plastic hook)

TODDLERS, GIRLS2-6X, BOYS 2-7

OUTERWEAR / SWEATERS - Sizes 2 and 3

(White polypropylene hangers 12” 480

with a plastic hook) HVY. WT.

TODDLERS, GIRLS2-6X, BOYS 2-7

OUTERWEAR / SWEATERS - Sizes 4-6X/7

(White polypropylene hangers 15” 476

with a plastic hook) HVY. WT.

TODDLERS (ONLY)

FRAMES / SETS

(White polypropylene hangers 10”X 8-1/2” 951

with a plastic hook)

TODDLERS (ONLY)

FRAMES / SETS

(White polypropylene hangers 12”X 10” 959

with a plastic hook)

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TODDLERS, GIRLS 2-6X, BOYS 2-7

BOTTOMS

(White polypropylene hangers 8” 1004

with a plastic hook)

TODDLERS, GIRLS 2-6X, BOYS 2-7

BOTTOMS

(White polypropylene hangers 10” 1001

with a plastic hook)

TODDLERS, GIRLS 2-6X, BOYS 2-7

BOTTOMS - used with 496 top

(White polypropylene hangers 8” 1104

with a plastic hook)

TODDLERS, GIRLS 2-6X, BOYS 2-7

BOTTOMS - used with 472 top

(White polypropylene hangers 10” PP 1100

with a plastic hook)

NEWBORNS, INFANTS, TODDLERS, GIRLS 2-6X, BOYS 2-7

SIZER – The colored sizer must

follow the VICS standardized color to size

cross-reference 93

Swimwear SIZER – The black sizer must 10” 8010/ 8210

Follow the VICS standardized color to size 12” 8012 / 8212

Cross-reference 14” 8014 / 8214

Men’s / Young Men’s Sport coats and Suits may use wishbone style wood or black plastic hanger (pant

bar if needed) as per current agreement with vendor relations.

Use a combination of the top and bottom hangers for all 2-piece Men’s, Women’s and Children’s

(over 5T coordinates / sets).

High quality re-used hangers (consistent with VICS Hanger Standards for Floor Ready Merchandise) are

acceptable.

This listing is intended to be used as a general guide, if you have any questions regarding hanger

compliance, email [email protected]. For overseas hanger offices,

contact any of our approved hanger suppliers.

The Bon-Ton Stores Hanger Standards are consistent with VICS Standards for Floor Ready Merchandise,

which The Bon-Ton fully supports.

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APPENDIX G Black Finish Sizer

Vendors are required to apply the SOH “secure over the hook sizer” Black Finish Sizers with white lettering

and the lettering is present on all sides of the SOH sizer.

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APPENDIX H

APPROVED FLOOR READY HANGER SUPPLIERS

All approved hanger suppliers must provide SOH sizers that are

black with white lettering.

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APPENDIX I

Approved third party service providers for the Bon Ton VICS tickets:

Avery Dennison Corporation

31330 Oak Crest Drive

Westlake Village, CA, 91361

Telephone 818-735-5000

Facsimile 818-735-6000

1-800-543-6650

Website: www.averydennison.com

Nexgen Packaging

394 East Main Street Suite D

Ventura, CA 93001

Telephone 805-648-4007

Facsimile 805-648-4018

[email protected]

The Star Group

80A Industrial Road

Lodi, New Jersey 07644

Telephone 973-778-8600

Facsimile 973-778-8623

Email [email protected]

Website www.starnj.com

SML

5 Penn Plaza 15/F

New York NY 10001 USA

Telephone 212-736-8800 x 231

Facsimile 212-689-2832

Email [email protected]

Website – www.sml.com

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AAPPPPEENNDDIIXX JJ

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APPENDIX KK RRee ttaa ii ll PP rr iiccee RReeqquu ii rreemm eenn ttss bbyy FFaamm ii ll yy oo ff BBuuss ii nneess ss

*Use of hangtag is permitted.

All merchandise shipped requires an industry standard “UPC A” or EAN barcode ticket. Follow the “UPC

Marking Guidelines for General Merchandise and Apparel” ticket format and affix our retail in Zone 6 or a

Manufacturer’s Suggested Retail Price (MSRP) in Zone 7 Appendix J.

REQUIRES RETAIL PRICE DOES NOT REQUIRE RETAIL PRICE APPAREL ACCESSORIES / COSMETICS

Women’s and Junior Apparel Cosmetics (Fragrances and Treatments)

Infants Shoes

Children’s Apparel Young Men’s TABLETOP Men’s China / Flatware place settings

All coats and outerwear Crystal Stemware

All swimwear Tabletop open stock

Intimate Apparel

ACCESSORIES / COSMETICS Women’s, Men’s, Children’s, Accessories Jewelry Hosiery Men’s Furnishings Cosmetics / Fragrance Accessories

TABLETOP / GIFTS Christmas / Trim-a-Home Decorative Accessories / Gifts Serveware / Holloware

HOUSEWARES Cutlery / Gadgets Cookware (*) Dinnerware / Flatware (Housewares) Housewares Accessories Personal Care / Home Spa / Small Electrics(*)

Home Textiles Bath Accessories

Decorative Pillows

SMALLWARES / MISC Luggage (*) Stationary Gift Wrap / Cards Puzzles / Books / Calendars Picture Frames Packaged Goods / Candy Electronic Gifts Electronics

HOME STORE Bedding Bed Linens Furniture Lamps Pillows Rugs Table Linens Towels

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APPENDIX L Ticket Placement Standards Actual ticket format must meet the specifications specified in the Price Ticket samples. Tickets should be applied in such a fashion that it does not cover any pertinent information provided by the manufacturer. All retails need to be next to or in the vicinity of the UPC barcode. Ticket placement standards are as follows:

Item Ticket Placement

Bath Accessories Bottom/back of item

Belts Secur-a-tach through buckle

Boxed Gloves Ticket back of box

Unpackaged Gloves Swift tagged to lining of glove-at the bottom seam of left glove

Coats/Dress Department On left sleeve hem of garment

Cocktail Dresses/Strapless Dresses/Prom type Dresses

Through string/strap

Coordinate Groups/Jackets/Blazers (2 or 3 piece set) Vendor neck label or left sleeve hem of garment

Cosmetics Back/bottom of item, do not cover pertinent information

Curtains/Drapes/Blankets/Comforters Front of package,lower right corner

Decorator pillows without cardboard tag Content/Legal Tag

Giftware On vendor tag, if no tag,bottom of item

Glassware/Crystal/China Bottom/back of item

Handbags Secur-a-tach around strap

Housewares Back/bottom of item. If same picture on both sides, lower right corner Next to UPC barcode

Jeans/Slacks/Shorts/Bottoms(including children's) Seam in garment's left side(if damage a possibility tag at vendor label)

Men's Dress Shirts Lower right corner on back of package(Senso) Front seam of shirt(do not damage plastic),so tickets appears on back of package(hang tag)

Men's Slacks Left/right seam near vendor tag

Men's Sport Shirts Vendor neck label or left sleeve hem of garment

All jackets, coats (Men's, Women's, children's) Seam on left sleeve hem of garment

Men's and Women's Sportcoats Seam on garment’s left side

Men's suits Tag on left sleeve hem of garment

Mini-blinds Front of box,upper right corner

Neck Ties 1/2 " fastener through vendor loop

Socks Back of vendor tag/back of band-do not cover product into

Shoes (boxed) Short end of box, lower right corner

Swimwear Seam at vendor hangtag

Tops (including children’s) Vendor neck label or left sleeve hem of garment - swift tag

Towels/Area Rugs/Decorator Pillows Back of vendor tag

Towels with out cardboard tag Through the vendor label

Trim the Home (Department 129) Bottom/back of item,lower right corner

Woven Belts Through fabric

Luggage Hangtag on handle/zipper tab of merchandise

Jewelry -

Watches (all) Under $99 watch box, over $100 string ticket/rat tail over string and box

Ear Rings - Necklaces - Bracelets - Carded - on back of card, boxed - on bottom of gift box

Electronics Back/bottom of item. If same picture on both sides, lower right corner

Toys / Plush Toys - lower right-handed corner of product Plush - back of vendor

hangtag

Slippers (carded) front/top right hand corner, below size information

Slippers (boxed) Short end of box, lower right corner

Scarves Through the care/content label

Hats Inside the care/content label or at rear clasp of cap

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APPENDIX M VICS Color Size Marking

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APPENDIX N UCC128 SHIPPING CONTAINER LABEL FORMAT AND PLACEMENT STANDARDS

All labels must be printed from the ecVision system file. To insure that your labels arrive at the Distribution

Centers in a scanable condition the correct combination of paper, ink and adhesive is critical. Please

insure that a high quality of product is utilized to insure that cartons arrive with scanable barcodes. Failure

will result in expense offset chargebacks.

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Explanation of Label Zones. All UCC128 labels must be printed from the ecVision system

BonTon Private Brand UCC Label Specification

1. Standard Carton (1 Style only)

Zone A: Ship From information (Vendor name and address)

Zone B: Ship To information

i. If store # = 557 set to “BON-TON”, otherwise use the DC address

related to the store number

Zone C: Ship To Postal Code

i. Leave blank

Zone D: i. PO number (Arial 18 bolded)

ii. Style Number (Arial 14-16 bolded). 10 characters max

iii. Dept Number

iv. Quantity

Zone E: i. Country of Origin

ii. Case Pack (The first 6 characters of the Pack Plan name)

Zone F: i. Leave blank

Zone G: Store/DC Number

Zone H: UCC-128 number (Barcode)

ZONE A ZONE B

ZONE C ZONE D

ZONE E

ZONE F ZONE G

ZONE H

4”

6”

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Thank you

For your partnership with The Bon-Ton Stores, Inc.