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TRANSCRIPT
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1985198827
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3
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19751982198355
42490MBA
19942
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CCMEP16
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managera1 peopleexecutive
administratorsupervisor
23 362
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manager
topmanagermiddle manegerfirst linemanagersupervisor11
11
FPeter F.
Drucker1955The role of the manager
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232.managing manager
12343.managing workers work
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33 205
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LyndallFUrwick 19
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2.Henry L. Gantt
L.F. UrwickThe Golden Book of ManagementEdited for the International Committee of Scientific Mange
mentCIOSNewman NeameLondon1956P51
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Gantt ChartPERT3.Frank B. Gilbreth and Lillian M.Gilbreth
1 17
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Henry Fayol
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20194919531.Hugo miinsterberg
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19241932
Hawthorne Experiment19241927
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Operational Research ORE.S.Buffa
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E.L. Trist
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Organizational behavior50ChrisArgyris
Herbert Simon41
234
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H.J. LeavittClaude ShannouWarren Weaver
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F.E. KastJ.E.RosenzweigR.A. Johnson
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Contingency theory of management70
F. Luthans1976
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EfficiencyEffectiveness
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The structure of roles1.Authority
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4.(Organizational Chart)
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1.Activities Analysis
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Organizational Structure92206
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24219243244242 196
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1 620.21 3758.68 840.87 4209.19 750.00 500.00 2 3 36.50 221.20 45.12 181.11 41.50 240.00 4 438.12 2653.10 644.86 024.20 537.00 220.00 5 6 39.01 217.30 34.96 152.22 35.00 170.00 7 0.34 2.07 -0.16 1.70 8 9 106.24 665.01 116.09 849.36 136.50 870.00 10 18.05 154.15 45.21 158.57 25.00 150.00 11 0.08 1.24 0.76 -5.01 12 7.l0 119.53 22.21 115.46 19.20 115.00 13 0.00 0.02 0.01 -0.04 14 10.87 33.36 22.23 43.08 5.80 35.00 15 -0.07 0.07 0.31 16 11.66 87.25 17.57 67.27 12.00 70.00 17 105.45 611.19 120.75 825.48 130.30 835.00
450.51 10.7 741.32 16.5 184.35 21.8 204.99 -21.8 4.42 2.8 4.15 2.8 9.72 30.8 1.64 1.1 19.98 29.7 17.25 24.6 214.29 26.5 223.81 24.8
24 4/
5.95 4.3 1.6 5.9 5.3 0.6 70.6 71.8 1.2 70.6 71.6 1.0 5.8 3.6 2.2 5.8 3.8 2.0 17.7 20.2 2.5 17.7 18.9 1.2 21.6 30.4 8.8 21.6 22 0.4
-
=
=+ +
100%
100%
-
=
245
245
-
= -
Management Audit
OperationaI Audit
Jackson Martindell
-
3011.2.3.4.5.6.7.8.9.10.
40060014002400100001000035007500
245
245
-
90
10
1.
Tertiarylndustry
Conglormerate
1 routinized
-
23
4
5
2.18
209070
TheodoreLevittAlexander Michener1.
2.
JohnNaisbitt
90 1988
-
1042000403.
202540
18
8082 ]90 1988
6
-
The process of creating change1.
2.
3.
-
1
2
3
operational efficiency
Routine
Re-inventing the corporation90
1.
-
1
2
1040
3182419851990 1.290 0.82.
1
1
2
3
4
5
621992
502916624
90 1988
14
-
503
4
5
1.generalist
1
2
3
74
2.1234567199414
1
2
-
32003
3.publicmanager
professional manager
top management team1
23
4
5
6
-
11
-
22
1.2.
1.
2.
1.2.3.4.
1.2.
3
-
1.2.
1.2.
1.2.
-
12
3
1 23
123
4
-
123
1.12342.
Fremont E.Kast
James E. Rosenzweig1
2
3
4
3.1
2
4.1
-
2
5.
1.
Kenneth R.Andrews2.
3.
-
90