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True Corporation Public Company LimitedTrue Corporation Public Company Limited NDR SingaporeMarch 2012Disclaimer: This presentation contains statements about expected future events and financial results that are forward-looking and subject to risks and uncertainties. For these statements, we claim the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. Discussion of factors that may affect future results is contained in our recent filings with the Securities and Exchange Commission.
1
99.99%99.41/% 99.99%99.99%2/
True Group – Thailand’s convergence lifestyle leader 1
CP GroupPublic
shareholders
64.7% 35.3%
- Foreign 9.4%- Local 25.9%
Wireline/onlineMobile Group Pay TV Wireline/Online Convergence & others
Reported under TrueOnline
“ Fixed-line operator with 1.8 mn subs in Greater Bangkok area
“ 1.3 mn Broadband Internet customers via ADSL, VDSL, DOCSIS 3.0 and fiber
“ Thailand’s largest WiFi network*“ 35%3/ Broadband subscriber market
share
“ 18.9 mn subs on 2G, HSPA+ & CDMA“ 25.0% subscriber market share“ Also operates 3G+ reseller services on 850 MHz under TrueMove H brand“ International call services: 006 (TDM), 00600 (VoIP)
“ 1.64 mn subs (93% DsTV; 7% cable TV)
“ 60%3/ subscriber market share“ Successful mass market strategy
~1 mn subs“ Ad revenue is a key growth area
“ Convergence/bundled packages“ Digital content, media and online
games publisher“ True App Center – develops
applications (220+) for iOS, BlackBerry and Android
“ Payment channel supporting 300+ payment services
Note: 1/ Indirectly holds 99.4% in TrueMove and Real Move (TrueMove H brand)2/ Indirectly holds 99.99% in TrueVisions Group (which holds 99.3% in TrueVisions PLC and 99.0% in TrueVisions Cable PLC)3/ Company estimates as of 3Q11; 4/ Subscriber figures and estimated shareholding figures as at Dec 31, 2011
* 100,000 domestic & international hot spots.
Key strategic milestones
1991: Started fixed-line telephone service under a B-T-O concession with TOT (first 2 mn lines)
1995: Launched cable TV service under UTV; merged with IBC in 1998 to form UBC
2002: TA Orange launched its cellular service underthe ‚Orange‛ brand
2003: Launched Broadband services
2006: TrueMove (rebranded from ‚TA Orange‛) achieved nationwide mobile coverage (92%)- Completed UBC tender offer; rebranded as ‚TrueVisions’; expanded pay TV services into the mass market- Created first public WiFi service
2007: Launched the first bundled package ‚True Life Freeview‛ which offered popular convergence package of TrueMove and TrueVisions
2011: Completed Hutch acquisition; started rolling out commercial 3G services; DOCSIS 3.0 Cable Modem network launched (up to 200 Mbps); Expanded WiFi network to 100,000 hot spots*; Launched Ultra WiFi (100 Mbps)
2009: First Thai operator to launch Apple’s iPhone 3G; offered 3G 850 MHz trial service
Transformation from a fixed-line concessionaire to a quad-play operator
2
* Domestic & international.
Thai telecom industry’s competitive landscapeNTC/NBTC
TOT
Mobile 2Gconcession
Mobile 3GTOT’s Thai Mobile
AIS
CAT BFKT
Mobile 2Gconcessions
Mobile 3GCAT Telecom
MVNO/Reseller
Equipment leaseand O&M
RealMove (TrueMove H brand)
TrueMove
DTAC
AIS’s DPC
Concession
Mobile license
MVNO/ResellerConcession
Fixed-line license
Fixed-line concessions
Wire-line license
True
TT&T
TUC
ConcessionType-3 telecom license
Industry regulator
3
50% 49%44%
38% 42% 40% 36% 33% 37% 35% 35% 33%27%
'99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11TrueOnline True Mobile TrueVisions Group
Group long-term financial trendsService Revenue excl IC and network rental* NIOGO
EBITDA EBITDA margin*Segment results are presented before intersegment elimination
(5.8) (5.0) (4.3)
(1.6)
(4.5)(3.0) (3.8)
(6.0)
(1.2)0.1 (0.5)
(1.4)(5.4)
'99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11TrueOnline True Mobile TrueVisions Group
Bt bn
4
7.4 9.5 9.0 11.8 11.9 11.5 10.7 9.9 9.7 10.2 9.8 9.8 10.0
(1.9) (0.3)
1.8 5.1 5.1 7.6 5.7 7.2 6.2 5.0 2.4
2.5 2.7 2.6 2.3 2.2
7.4 9.5 9.0
9.8 11.6 13.2
15.7 17.3 19.8 18.5 19.6 18.4 17.1
'99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11TrueOnline True Mobile TrueVisions
Bt bn
14.3 18.1 20.1 22.6 22.6 22.8 23.0 24.0 24.5 26.0 26.4 26.0 26.9
1.7 4.5 8.2 22.3 22.3 23.8 22.8 23.6 23.3
27.2 8.4 8.9 9.4 9.5 9.6 9.7
14.3 18.1 20.1 24.2
27.0 30.6 41.5
50.5 51.8 51.9 52.6 52.6 56.8
'99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11TrueOnline True Mobile TrueVisions
Bt bn
First-mover advantage for 3G+ mobile services nationwide; expand 2Gcoverage/capacity in provincial areas with high growth potential (mainly Northeast)
Secure Broadband leadership with the launch of DOCSIS 3.0; enhance fiber servicesfor enterprise segment; maintain Thailand’s largest and fastest Wi-Fi network (supportsdata off-loading for 3G services)
Further strengthen convergence platform by developing content and applications toenhance customer loyalty and reduce churn
1
2
4
Key investment & growth strategy
HDTV via DOCSIS 3.0; enhanced broadcasting system to eliminate threat from piracy andsecure the premium pay TV market; capture advertising growth potential by furtherexpanding into the mass market and new media
3
5
Seek regional business opportunities5
TrueMove H positioned to capture growth in mobile data Officially launched on Aug 30, 2011
Well-positioned to capture growth inmobile data/ Internet markets
• Currently over 5,000 3G+ base stations and expanding to over 11,000 by the end of 2012
• 100,000* Wi-Fi hot spots
• True App Center has developed 220+ apps for iOS, BlackBerry and Android platforms
• Bundled with exclusive content from TrueVisions
92.5%
TRUE Corp
True Mobile Group
Real Future
Marketing Contract
CAT
BFKTNetwork
RealMove (TrueMove H brand)
3G 850 MHz (reseller)
BITCOOperator
HWMH
HCATCDMA
Lease Agreement
Wholesale Agreement
99.99% 99.92%
73.92%
99.40%100.00
TrueMove2G 1800 MHz/
3G 850 MHz trial
True Mobile Group Structure
6
* Domestic & international
Superior 3G+ service drives TrueMove H acquisitions
True Move H acquired 500,000 subscribers by YE11 Q4 Blended ARPU ~Bt 722 >50% from other networks (non-True)
Key drivers were superior 3G+ services, attractive data packages and tariffs Q4 acquisitions subdued by Thailand’s century flood, delayed prepaid launch, bottleneck
at MNP Clearing House and need for NBTC to grant new numbers
7
Thailand mobile non-voice market size & YoY growth*
Mobile non-voice market driven by 3G & smartphones 8
15,000 20,962 21,021 26,148 35,220
24.4%
34.7%
2007 2008 2009 2010 2011
Market value % growth
Bt bn
* Consisting of TrueMove, TrueMove H, Hutch, AIS and DTAC** Dtac restated its voice non-voice revenue breakdown for the 2009 results (no restatements available for its 2007-2008 results)
True Mobile targets & strategic outlook
Increase 3G+ subscribers to 4 mn by YE12, from around 500,000 at YE11
Expand 3G+ cover to 95% population by the end of 2012
Terminate TrueMove 3G trial and Hutch CDMA service by mid 2012 to facilitate subscriber migration to TrueMove H
Capitalize True Move’s expanding 2G footprint especially in low penetration/ high-growth potential areas (i.e., Northeast)
-
200
400
600
0
5
10
15
20
25
30
2011 2012 2013 2014
Blend
ed A
RPU
(Bt/s
ub/m
o)
subs
(mn)
3G Subs 2G Subs Blended 3G ARPU
Projected 3G subs & ARPU
Source: Company, BMI market forecast
9
True Mobile targets & strategic outlook10
3G coverage map
42 38 36 33 33 32
32 29 29 26 22 37
11 11 119 12
11
85 78 7668 67
80
2006 2007 2008 2009 2010 2011TrueOnline True Mobile TrueVisions
Bt bn
4.00
Group financial position strengthened
Success in recent Rights Offering, securing True Mobile Group’s new loan facilities and TrueMove’s USD bonds refinancing resulting in improved liquidity, enhanced flexibility, and reduced refinancing risk and FX exposure
Secured long-term financing facilities for TrueOnline, True Mobile Group and TrueVisions to enable the Group to meet fast-growing demand for data-rich, high-definition content and to realize our first mover advantage in 3G
11
Long-term debt composition•Higher long-term debt mainly due to conversion of bridge loans for Hutch acquisition into term loans
• Long-term interest savings from lower rate of 3-4% per annum
Regulatory issues
NBTC’s public hearing on draft frequency master plan and telecommunications master plan held on February 10, 2012
True Group issued press release clarifying points raised by the Senate Committee’s findings on the CAT-True deals
True Group supports the NBTC’s ruling to increase MNP transaction quota to 40,000 per operator per day
12
pioneers next-generation Broadband New Ultra hi-speed Internet packages (7-100 Mbps) combines ADSL/DOCSIS 3.0 technologies DOCSIS 3.0 network expanded to 1.1 mn homepasses in 20 provinces by YE11 WiFi upgraded to 8 Mbps, Thailand’s fastest; over 100,000 domestic and international hot
spots; Ultra WiFi (up to 200 Mbps) launched in premium locations
DOCSIS 3.0 NGN/NBNFTTx
Up to 400 Mbps
Up to 1 Gbps
Broadband subscribers
• DOCSIS 3.0 • FTTx• WiMAX• Quad Play• HD Content• NGN/NBN
>1.4mn
1.2mn
2011 and beyondADSL, VDSL
1.0mn
Up to 50 Mbps
2002 2003 2004 2007 2008 2009 2010
128 Kbps
3.7k
TrueOnline’s Broadband Internet Roadmap
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Superior fiber optic network yields competitive advantage
Fiber and advanced electronics= greater reliability and stability
Shorter ‚last mile‛ connection improves Broadband performance – avg. within 3 km
Costly and difficult to replicate
True Fiber Optic Network in Bangkok Metropolitan Area (BMA)
Fiber rich (>240,000 core kilometres in BMA; >300,000 km nationwide)
TN
RCU RCURCURCU
Fiber Optic
(OSP - Copper)
CSN
780++ RCUs (instead of 70-80 central offices)
14
targets & strategic outlook
Expect Broadband market value to grow by 20-30% annually over the next few years Plan to launch an ultra hi-speed package offering maximum speed of 200 Mbps (via
DOCSIS 3.0/FTTH) and new Broadband VAS
18 22
26 33
41 47
22.4% 18.1% 23.8% 24.7%16.0%
2009 2010 2011F 2012F 2013F 2014F
Broadband market size % growth
Bt bn
Thailand Broadband market forecast by value
15
targets & strategic outlook (cont’d)
Capture Broadband growth opportunity by maintaining market’s most competitive packages via ADSL and Cable Modem (DOCSIS 3.0) technologies
Strengthen Broadband’s position by expanding (ADSL and DOCSIS) homepasses to >3 mn in 30+ provinces in 2012
Leverage convergence platform by bundling DOCSIS 3.0 with TrueVisions Continue to focus on high-value enterprise fiber and corporate Internet services
165%
85% 81% 70%
30% 20% 13% 12%4.1 5.2 7.0 9.5
12.7 16.6
21.2 26.4
-
2.0
4.0
6.0
8.0
2006 2007 2008 2009 2010E 2011E 2012E 2013E
Subscribers (mn)
Penetration rate (%)
Thailand Broadband penetration forecast
Source: Frost & Sullivan, March 2008Source: BuddeComm, estimates, August 2010
Fixed-line Broadband penetration(as of June 2010)
16
*worldwide
to revive growth via market segmentation Reinforce leadership of premium market with more HD channels, double-play
propositions and interactive TV services
New encryption system; MPEG-4 set-top box replacement started in 4Q11
Mass market expansion and new convergence campaign to increase upselling opportunities and drive advertising revenue growth
17
Advertising spending
0.8 0.8 0.9 1.0 1.1 1.3 1.4 1.5 1.6 1.6 1.5 1.61.8 1.90.4 0.4
0.6 0.60.7
0.91.1 1.1 1.1 1.2 1.2 1.1
1.21.4
1.2 1.2
1.5 1.61.9
2.2
2.5 2.62.7 2.8 2.7 2.7
3.13.3
'98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11
TV Others
USD bn
84.7% 80.4%68.1% 62.1%
54.5%
8.8%7.9%
9.6%10.4%
12.5%
4.6%6.6%
7.6%8.6%
10.3%
2.0% 5.0%14.7% 18.9% 22.7%
2007 2008 2009 2010 2011F
Source: AGB Nielsen Jun 2010
Thai broadcasting market
Antenna
Local CableTrueVisions
Satellite
Source: AGB Nielsen
Looking forwards18
Flooding in Q4 temporarily effected network rollout plans and marketing activities
No impact on mid-to-long term targets
Looking forward to 2012:
Mid-to-high single-digit revenue growth
Group CAPEX of Bt 23 bn (Bt 15 bn at True Mobile, Bt 7 bn at TrueOnline and Bt 500 mn at TrueVisions)
True Group provides unique investment opportunities
Thailand’s only quadruple-play operator with an unparalleled range of products and services
Convergence lifestyle platform strengthened by:
• 3G 850 MHz nationwide services
• Leadership of the premium smartphone market
• DOCSIS 3.0 (double-play) Broadband and pay TV
• Thailand’s largest and fastest WiFi network
• Exclusive content and applications for True Group customers
Market leadership in terms of technological and service innovation
19
4Q11/ FY11 results
Financial highlights – 4Q1121
(Units in millions of Baht unless otherwise indicated) TrueOnline1/ True Mobile1/ TrueVisions1/Elim Consolidated
Total Revenue (excl IC & network rental revenue) 7,196 8,932 2,489 16,599
% growth Q-o-Q -0.1% 12.7% -2.1% 5.4%
% growth Y-o-Y 1.5% 22.5% -0.2% 9.6%
Service Revenue 2/ 6,789 7,030 2,418 14,312
% growth Q-o-Q -1.4% 2.3% -2.1% -0.6%
% growth Y-o-Y -0.4% 17.3% -2.1% 4.8%
EBITDA 2,217 617 491 3,347
% growth Q-o-Q -14.3% -49.5% -9.7% -22.1%
% growth Y-o-Y -9.4% -60.2% -17.7% -27.9%
Interest expense (565) (964) (242) (1,721)
% growth Q-o-Q -2.8% 3.9% 0.3% 1.2%
% growth Y-o-Y 4.1% 33.3% 12.6% 20.0%
Tax, net (493) (957) (7) (1,472)
growth Q-o-Q 292 839 (32) 1,099
growth Y-o-Y 288 675 (52) 911
NIOGO 3/ (334) (3,663) 18 (3,894)
growth Q-o-Q (596) (2,610) (40) (3,130)
growth Y-o-Y (419) (3,092) (86) (3,562)
NIOGO excl. deferred tax 69 (2,703) (23) (2,556)
growth Q-o-Q (288) (1,744) (90) (2,006)
growth Y-o-Y (118) (2,414) (116) (2,612)
Free Cash Flow 218 (6,142) 875 (8,931)
growth Q-o-Q (1,762) (4,286) 1,682 (8,338)
growth Y-o-Y (763) (3,738) 479 (7,898)
Capex 809 1,857 856 3,492
growth Q-o-Q 232 (1,235) 565 (535)
growth Y-o-Y (186) 636 614 1,077
1/ Before eliminating inter-company transactions; 2/ Revenue from telephone and other services excluding IC revenue and network rental revenue3/ NIOGO: Net income (loss) from ongoing operations
1/ Before eliminating inter-company transactions; 2/ Revenue from telephone and other services excluding IC revenue and network rental revenue3/ NIOGO: Net income (loss) from ongoing operations
Financial highlights – FY1122
(Units in millions of Baht unless otherwise indicated) TrueOnline1/ True Mobile1/ TrueVisions1/ Consolidated
Total Revenue (excl IC & network rental revenue) 28,102 33,036 9,857 63,608
% growth Y-o-Y 5.1% 27.0% 0.6% 13.7%
Service Revenue 2/ 26,876 27,249 9,669 56,802
% growth Y-o-Y 3.2% 17.0% 0.9% 7.9%
EBITDA 9,973 4,974 2,236 17,104
% growth Y-o-Y 2.3% -20.2% -3.7% -7.0%
Depreciation & amortization (6,114) (6,048) (996) (13,030)
% growth Y-o-Y 0.7% 42.9% -1.6% 15.8%
Interest expense (2,266) (3,656) (937) (6,658)
% growth Y-o-Y -8.5% 14.5% 50.2% 9.1%
Tax, net (1,186) (1,383) (165) (2,793)
Current tax (470) (20) (105) (595)
growth Y-o-Y 39 20 (35) 24
Deferred income tax (717) (1,362) (60) (2,199)
growth Y-o-Y 257 418 (98) 577
NIOGO 3/ 427 (6,173) 294 (5,399)
growth Y-o-Y 126 (3,915) (222) (4,041)
NIOGO excl. deferred tax 1,144 (4,811) 354 (3,200)
growth Y-o-Y 383 (3,497) (320) (3,464)
Free Cash Flow 3,170 (6,224) 648 (6,391)
growth Y-o-Y 1,462 (6,462) 776 (8,177)
Capex 3,087 6,516 1,430 11,021
growth Y-o-Y (310) 3,087 750 3,538
24,368
3,228 22,309 23,835 22,795 23,575 23,284 27,249
2006 2007 2008 2009 2010 2011
Bt mn
Service revenue & market share
True Mobile revenue boosted by 3G+, CDMA businesses
Free cash flow
4,9044,111 3,880
2,762
3,667
292
5,262 5,070 4,232
2,637 3,429
6,516
2006 2007 2008 2009 2010 2011
Cash flow from operations Capex
Bt mn
15.3% 15.7% 14.4% 15.0% 14.1% 14.8%NIOGO
% TrueMobile revenue market share
(3,433)
(777)(2,883)
(624) (1,314)
(4,811)(3,100)
46
(3,244)
(1,411)(2,258)
(6,173)2006 2007 2008 2009 2010 2011
Bt mn
EBITDA & EBITDA margin
EBITDA margin
3G, CDMA & others
TrueMove
TrueMobile Group
TrueMove* 3G, CDMA & others* NIOGONIOGO excl. deferred income tax
23
*Before intersegment elimination between TrueMove and 3G, CDMA & others
%FY08 %FY09 %FY10 %FY11
Service revenue -4.4% +3.4% -1.2% +17.0%
EBITDA -24.8% +27.0% -13.7% -20.2%
6,463
(1,506)
5,072
7,5665,691
7,2266,233
4,974
2006 2007 2008 2009 2010 2011
Bt mn
Net IC - +164 (845) (32) +181 (98)
21.4% 30.6% 24.3% 27.7% 24.0% 15.1%
752 787 805 949 900 999 206 336 362 569 1,123 2,747
1,173 1,367 1,512 1,616 1,511
1,568
2,131 2,490 2,679 3,134 3,534
5,314
2006 2007 2008 2009 2010 2011Messaging (SMS/MMS) Mobile Internet Content & RBT
Bt mn
True Mobile’s non-voice revenue
Mobile Internet continues to drive non-voice growth
Smartphones and tablet devices supported strong mobile Internet growth
% of service revenue excl. IC and network rental
24
9.6% 10.4% 11.8% 13.3% 15.2% 19.5%
%FY08 %FY09 %FY10 %FY11
Non-voice revenues +7.6% +17.0% +12.8% +50.4%
7,578 12,080 14,757 15,801 17,118 18,157
494 289
7,578 12,080
14,757 15,801 17,118 18,940
2006 2007 2008 2009 2010 2011
‘000 subs
Net adds +3,119 +4,502 +2,677 +1,044 +1,317 +1,822(‘000)
Smartphone packages support True Mobile’s postpaid net addsTrue Mobile subscribers & market share
19.4% 23.2% 24.3% 24.6% 24.5% 25.0%
True Mobile postpaid revenue True Mobile prepaid revenue
% True Mobile Group market share
3,929 4,338 4,225 4,725 4,829 6,993 464 532 705 1,082 1,503
2,980
4,393 4,870 4,930 5,807 6,332
9,973
2006 2007 2008 2009 2010 2011
Bt mn
TrueMove 2G & 3G trial TrueMove H 3G+
Voice Non-voice Voice Non-voice
25
14,147 14,530 13,232 13,143 12,164 12,105
1,668 1,958 1,974 2,052 2,030 2,334
15,815 16,488 15,206 15,195 14,194 14,439
2006 2007 2008 2009 2010 2011
Bt mn
8%
92%
FY10
Postpaid
Prepaid10%
90%
FY11
Prepaid vs. postpaid subscribers
Hutch CDMA
3,110 3,841 5,812 7,250 6,973 7,043 7,792 9,235
9,998 10,573 11,532 13,021 13,070 11,452 10,179 8,564 7,538 6,812 23,972 24,528 25,989 26,387 26,043 26,876
2006 2007 2008 2009 2010 2011Convergence & othersBroadband & other Internet servicesTraditional voice (fixed-line, payphone, PCT)
Bt mn
(2,713)
782 1,000 45 760 1,144
(2,456)
(158)
1,201
(101)301 427
2006 2007 2008 2009 2010 2011NIOGO excl. deferred income tax NIOGO
Bt mn
TrueOnline grows on solid Broadband performanceNIOGO
EBITDA & EBITDA margin Free cash flow
Service revenue
4,1315,517
6,5585,392 5,104
6,256
3,601
1,849 2,408 2,551 3,397 3,087
2006 2007 2008 2009 2010 2011Cash flow from operations Capex
Bt mn
9,899 9,670 10,195 9,804 9,751 9,973
40.3% 38.8% 38.1% 36.4% 36.5% 35.5%
2006 2007 2008 2009 2010 2011
EBITDA EBITDA margin
Bt mn
26
%FY08 %FY09 %FY10 %FY11
Service revenue +6.0% +1.5% -1.3% +3.2%
EBITDA +5.4% -3.8% -0.5% +2.3%
34.9%
54.6%
0.7%9.9%
FY10
< 6Mbps
6 Mbps
7 Mbps
> 7 Mbps 20%
9%
57%
14%
FY11
443 549
927 1,026 1,175 1,335
728 701 707
2006 2007 2008 2009 2010 2011Broadband customer Blended ARPU
‘000 subs5,587 7,300 8,117 8,531 9,262
10,659
2006 2007 2008 2009 2010 2011
Bt mn
Success of Ultra hi-speed packages drive Broadband growthBroadband revenue*
Nationwide Broadband market share(estimated as of 3Q11)
Broadband customers* & ARPU
* Broadband revenue and subscribers were reclassified and restated to include revenues from enterprise business in 1Q11
True35%
TOT35%
3BB27%
Others3%
By no. of subs
True39%
TOT32%
3BB24%
Others5%
By value
Super Hi-speed sub by speed*
*Connection speed for the standard package (Bt599/month) was upgraded from 3Mbps to 4Mbps in Oct’09 and to 6Mbps in Aug’10
27
%FY08 %FY09 %FY10 %FY11
Broadband revenue +11.2% +5.1% +8.6% +15.1%
Broadband subscribers +68.8% +10.6% +14.6% +13.6%
7,769 8,001 8,426 8,549 8,334 8,131
676 865 992 910 769 831 13 74 482 707 8,445 8,866 9,431 9,533 9,585 9,669
2006 2007 2008 2009 2010 2011
Bt mnBt mn
2,366 2,527 2,666 2,622 2,322 2,236
26.4% 25.9% 26.1% 27.0% 23.7% 22.7%
24.8%
2006 2007 2008 2009 2010 2011EBITDA EBITDA margin w/o TVS extra item
Bt mn
Ad revenue offset declines in Pay TV subscription revenueNIOGOService revenues
EBITDA & EBITDA margin Free cash flow
Note: 2009 includes the reversal of over-accrued content-related costs (Bt207mn)
AdvertisingOthers
Subscription & installation
1,245 1,097 1,130 1,020 674 354
1,418
1,007 1,166
983
516 294
2006 2007 2008 2009 2010 2011
NIOGO excl. deferred income tax NIOGO
Bt mn
1,796
911
1,494 1,520
552
2,078
914 660 614
232
681
1,430
2006 2007 2008 2009 2010 2011
Cash flow from operations Capex
Bt mn
28
%FY08 %FY09 %FY10 %FY11
Service revenue +6.4% +1.1% +0.5% +0.9%
EBITDA +5.5% -1.7% -11.5% -3.7%
75 249 391 403 327 -46
92 141 521
319
524 533 515
160
394
819 1,016 1,059 1,008
2006 2007 2008 2009 2010 2011
Upsold Non-upsold (Free-to-air) Non-upsold (Free view)
‘000 subs
Subscribers decline from competition and piracy Bundled package subscribers &
upselling rate
* Upselling rate refers to the upgrading of mass market subscribers to higher-value packages
19.0% 30.4% 38.5% 38.0% 32.4%
% Upselling rate
466 481 479 459 455 430 93 149
320 470 475 396 65 319 527 536 520 526
-
90
143 199 256 290
624 1,039
1,469 1,663 1,705 1,642
2006 2007 2008 2009 2010 2011
‘000 subs
Subscribers & ARPU
1,217 1,104 988 806 744 765
Bt/sub/mo
Blended ARPUFreeview Free-to-airPremium (Platinum, Gold, Silver) Standard (Knowledge)
29
Net adds +140 +415 +431 +194 +42 (63)(‘000)
%FY08 %FY09 %FY10 %FY11
Total subscribers +41.4% +13.2% +2.5% -3.7%
ARPU -10.5% -18.4% -7.7% +2.9%