Ted Rogers School of Management 2017 Research Report

ContentsOpening Message 3

THINKTRSM Collaboration 4

Industry Collaboration 7

Student/Faculty Collaboration 8

International Collaboration 10

ACTResearch Centres & Institutes 12

CONNECTResearch Accomplishments 14

Dr. Farid Shirazi, Dr. Dolores Añón Higón & Dr. Roya Gholami

Dr. Seung Hwan (Mark) Lee & Dr. Rafay A. Siddiqui

Dr. Tom Griffin & Ms. Juleigh Giberson

Dr. Hossein Zolfagharinia & Ms. Nina Jovanovic

Dr. Karen Spalding & Dr. Krista Keilty

Dr. Melissa Toffanin & Dr. Lu Zhang

Dr. Jia Xie & Dr. David Scofield

Dr. Dave Valliere & Dr. Charlene Nicholls-Nixon

Dr. Avner Levin

Dr. Hong Yu

Dr. Hong Yu Interim Associate Dean, Research & Graduate Programs Ted Rogers School of Management

Dr. Avner Levin Interim Dean Ted Rogers School of Management

One of the greatest strengths of TRSM is our ability to connect – with students, research networks, industry and the community. As we detail in the pages of this report, connections and collaborations are bringing out the best in our research community.

From learning about the impact information and communication technology has on air pollution around the globe to uncovering insights into what business incubators should be spending money on to operate more effectively, TRSM researchers have collaborated with partners within the school, the city and internationally to address critical issues and shed light on emerging technology and trends.

The research culture continues to grow at TRSM. Our research centres, institutes and labs enhance our collaborative focus, as do the more than 450 external and funding research partners we worked with in 36 countries for our innovative projects in 2017. We also have over 1,600 undergraduate students participating in studies conducted by our faculty, showing how students are getting involved to help further our work.

In addition, TRSM researchers are being recognized for outstanding contributions to their fields. For example, social media research leader Dr. Anatoliy Gruzd was named by the prestigious Royal Society of Canada as a member of the College of New Scholars, Artists and Scientists. He also received the Ryerson University Collaborative Research Award for advancing research on online communities, social networks and scholarly practices in the social media age.

Furthermore, social innovation pioneer Dr. Wendy Cukier received the Ryerson University Social Innovation and Action Research Award for over 20 years of dedication to action research aimed at advancing diversity and inclusion.

As the stories in this report illustrate, TRSM continues to be at the forefront of research that is driving innovation and advancing knowledge in areas ranging from virtual reality in retail and tourism to family caregiver health that will make a difference both within our community and beyond.

Opening Message

Determining How to Operate Business Incubators More Effectively Entrepreneurs are vital to the growth of the economy, the creation of good jobs and the development of new products, services and markets. This is why it is important to better understand entrepreneurship and business incubators, which help startup companies develop.

Many activities and policies in the entrepreneurship world are done on hunches and “lay theories” that have not been tested to see whether they are actually true. It is also not unusual for common beliefs about entrepreneurship, such as risk-taking or how investors make investment decisions, to turn out to be wrong. As a result, incubators might not be run in the most effective way.

To gain more insights into entrepreneurship, Dr. Dave Valliere and Dr. Charlene Nicholls-Nixon conducted interrelated research studies to confirm the ways in which incubators actually create value and the activities that support this value creation.

“Given how much public money is being spent in the area of startup incubation and acceleration, we should find out if we’re getting full benefit from it,” Dr. Valliere explains. “Past research clearly suggests that it is not enough to simply rely on the opinions of practitioners (entrepreneurs, investors, incubator managers) to find out what works best.”

Connecting with Ryerson’s Zone Startups is providing the researchers with incredibly rich data, as well as an implementation partner who is highly motivated to achieve excellence by exploring new approaches.

Dr. Valliere and Dr. Nicholls-Nixon’s study will provide useful insights into the things that really matter and are productive for incubators. With this increased understanding, money can be spent in ways that are appropriate for the unique circumstances of each incubator.

Dr. Dave ValliereAssociate ProfessorEntrepreneurship & Strategy,Ted Rogers School of Business Management

Dr. Charlene Nicholls-NixonAssociate ProfessorEntrepreneurship & Strategy, Ted Rogers School of Business Management Director, Entrepreneurship Research Institute

4 | TRSM Collaboration

Examining Dual Broker Real Estate Transactions If the real estate buyer and seller are represented by the same agent, does it result in a better deal for anyone or everyone?

The real estate industry and academics have been questioning whether it matters if the same brokerage firm represents both sides of a real estate transaction, and if the “dual broker” transaction, as this is called, should be addressed through government policy.

To gain insights into this question, Dr. Jia Xie and Dr. David Scofield used office transaction data from the United States to explore pricing effects of brokerage when both parties are represented by the same firm.

The researchers’ findings suggest that dual broker real estate transactions could be harmful to sellers, especially those who are represented by small brokerage firms. These results are relevant to policy makers and real estate industry professionals.

Dr. Scofield is involved in research that explores the preferences of different groups of foreign investors when acquiring commercial real estate in the U.S., and research that examines the impact of organization capital expenditures on the returns of real estate investment trusts.

Dr. Xie, meanwhile, has been studying how deregulations in the banking sector of the financial system affect household behaviour, such as their stock market participation rate, home ownership rate and entrepreneurship. He has also been trying to identify the collusion behaviour between listing agents and buyer agents in the U.S. housing market, as well as the price distortion associated with agent collusion.

“Dr. Scofield and I have complementary skills and expertise, and this allows us to pursue research in a more efficient, robust manner,” explains Dr. Xie. “Discussions with co-authors also inspire research ideas, solutions and interpretations.”

Dr. Xie will be leaving TRSM to join the Finance Department at California State University, Fullerton. We look forward to collaborating with him and his new colleagues in the future and expanding our network.

Dr. David ScofieldAssistant Professor

Real Estate Management,Ted Rogers School of

Business Management

Dr. Jia XieAssistant ProfessorReal Estate Management,Ted Rogers School of Business Management

“Discussions with co-authors also inspire

research ideas, solutions and interpretations.”

– Dr. Xie

TRSM Collaboration | 5

The Role of Financial Analysts in the Valuation of Firms’ Investment Financial analysts are good at describing tangible assets for investors, but how good are they at detailing the value of less concrete but increasingly important things like a company’s edge in research and development?

The shift from an industrial to a knowledge-based economy, where intangible assets have become the primary sources of value for many firms, has increased the difficulty for investors to properly value firms’ investments. Dr. Melissa Toffanin and Dr. Lu Zhang wanted to explore a way in which this valuation can be facilitated.

A natural place to begin their study was with financial analysts. Dr. Toffanin and Dr. Zhang’s research examines the role played by financial analysts, through their function as information intermediaries, in helping investors to incorporate firms’ innovation activities into their market valuations.

Firms’ investments in research and development (R&D) are generally more difficult to value because these investments are not comparable among firms, they have no established market price and their outcomes can be highly uncertain. The researchers explore whether the information produced by financial analysts reduces the information asymmetry surrounding these investments and improves their market valuations.

“Dr. Zhang and I tackled the research question from different perspectives, bringing added insights,” explains Dr. Toffanin. “We were able to draw upon each other’s skill sets, which improved the quality of the research overall.”

The results of their research indicated that financial analysts do indeed play a significant role in the valuation of firms’ investments in R&D, especially for small firms and those in R&D-intensive industries.

This research is highly relevant, not only to investors attempting to value the R&D investments made by firms, but also the firms themselves as the valuation of their R&D can have a significant impact upon the availability of financing, and thus influence their future innovation and growth.

Dr. Melissa ToffaninAssistant Professor, FinanceSchool of Accounting & Finance

Dr. Lu ZhangAssistant Professor, Finance

School of Accounting & Finance

6 | TRSM Collaboration

Exploring Sleep Among Family Caregivers of Children with Medical ComplexityA unique research partnership between a faculty member from the School of Health Services Management and a nurse researcher from Toronto’s SickKids and Holland Bloorview Kids Rehabilitation Hospitals has examined the impact childhood disabilities and complex illnesses have on caregivers’ sleep disturbance.

The number of children with medical complexities who depend on medical technology (e.g., home ventilation) is on the rise worldwide. So too is society’s reliance on family caregivers to provide care in their homes around the clock, which equates to millions of hours of “unpaid” care per year for this population. This responsibility has been linked to chronic sleep disturbance, placing family caregivers at risk of sleep deprivation and impaired health and daytime function, which threatens their capacity for sustained caregiving.

With limited research available measuring sleep in family caregivers, Dr. Karen Spalding and Dr. Krista Keilty sought to advance knowledge in this area by systematically documenting what was known, then characterizing sleep disturbance using an objective measure and exploring factors that influence sleep disturbance in this vulnerable population.

The researchers found that these caregivers do not achieve adequate sleep quality or quantity and that there are multiple factors for sleep disturbance, with foundational influences derived from the caregiver (constant worry and persistent vigilance; fear and mistrust) and their environment (equivocal relationship with homecare nurses, layering on of monitoring technologies). Findings from this study will allow the researchers to move from just talking about to testing a sleep-promoting intervention in this group.

Dr. Spalding and Dr. Keilty’s research adds to the knowledge base which will inform health services planning and government policy decisions for this unique and growing population. The researchers will utilize this evidence to advocate for families, who are often struggling to meet the 24-hours-a-day care needs of their children.

“Dr. Keilty and I share the same goal of advocating for these children and families who are often overlooked in health services planning,” explains Dr. Spalding. “Our unique backgrounds in paediatric nursing and research complement each other, and together, we can contribute to the development of new knowledge that is transferrable to both practice and policy.”

Dr. Krista KeiltyNurse Practitioner/ Project InvestigatorThe Hospital for Sick Children

Dr. Karen SpaldingAssociate Professor

School of Health Services Management

Industry Collaboration | 7

Investigating Mechanisms to Encourage Trucking

Companies to Go GreenAmid broader concerns about environmental sustainability, the focus has settled on the impact of manufacturing. But are we missing an important part of the picture by failing to examine the impact of transporting those manufactured goods?

Due to more rigorous environmental requirements on a global scale, the topic of environmental sustainability has become a central theme for both academics and practitioners. Moreover, there has also been a growing interest in the application of environmental sustainability measures in the logistics and supply chain industries in the last decade, particularly as countries try to meet the emissions reduction targets they set at various United Nations Climate Conventions.

With the transportation sector currently accounting for one-fourth of total Canadian emissions – of which, more than half are attributable to trucking transportation – there is a significant need to investigate how logistics service providers in the trucking sector can be incentivized to adopt a more environmentally-oriented attitude. This is particularly important as recent estimates show that Canada is not on track to achieve the 2030 emissions reduction target that it committed to at the last United Nations Climate Convention in 2015.

Dr. Hossein Zolfagharinia, Assistant Professor, Global Management Studies, has worked with Nina Jovanovic, Master of Science in Management student, to provide insights into this problem. Collaborating for this study was valuable since Dr. Zolfagharinia’s research explores the mechanisms that can help trucking companies improve their operational efficiencies, while Jovanovic’s research extends this context by considering a new dimension of efficiency that is based on environmental aspects.

In their study, Dr. Zolfagharinia and Jovanovic have applied the Theory of Planned Behaviour to explain the underlying motivational mechanisms through which Canadian trucking firms can be encouraged to adopt sustainable operations. The obtained results can therefore provide Canadian policymakers at provincial and federal levels with insights on how to design effective mechanisms to encourage trucking firms to improve their green performance.

Ms. Nina JovanovicMaster of Science in Management

(MScM) Student Ted Rogers School of Management

Dr. Hossein ZolfaghariniaAssistant ProfessorGlobal Management StudiesTed Rogers School of Business Management

8 | Student/Faculty Collaboration

Exploring the Role of Virtual Reality in Destination Image and Travel BehaviourTourism is an intangible product, so trying to convince potential visitors of the experiences a destination offers is a challenge for marketers. Virtual reality (VR) offers an immersive experience in a virtual world, providing an opportunity for people to get a taste of what a destination or experience is like.

With limited research in this area, Dr. Tom Griffin and student researcher Juleigh Giberson were interested in exploring the role VR plays in destination image and travel behaviour. Giberson, a BComm, Hospitality and Tourism Management student, helped with all aspects of the research process, sharing ideas, conducting literature reviews and analysis and looking for interpretations and solutions.

The researchers studied the effect of VR in destination marketing compared to other traditional mediums. They found that VR seemed to establish more positive emotions towards the destination, with respondents significantly more likely to talk about the destination with their friends and family compared with those who watched 2D videos and websites. The team also conducted a focus group on VR use by millennials to see how they navigate through applications, select videos and evaluate content.

“There are implications for destinations and others relating to the engagement of people at different stages of their decision to travel, from passively consuming imagery about a place, to a more active stage of research once the decision to travel has been made, as well as communicating with returned visitors who may enjoy nostalgic reminders of past trips,” explains Dr. Griffin.

VR is still relatively young as a marketing tool and will change dramatically over the next years and decades. Having a better understanding of how the technology is being used, and identifying the current and future implications for the travel industry and destinations will help these groups adapt to the inevitable changes that will come.

Ms. Juleigh GibersonBachelor of Commerce

(BComm) StudentTed Rogers School of

Hospitality and Tourism Management

Dr. Tom GriffinAssistant ProfessorTed Rogers School of Hospitality and Tourism Management

How Virtual Reality Impacts Time Pressure and PatienceIs the future of virtual reality virtual retail?

Virtual reality (VR), a computer-based technology that simulates a realistic experience, is increasingly being used in the consumer marketplace, but the consequences of these experiences for consumers have not been fully explored.

Dr. Seung Hwan (Mark) Lee has long been interested in the opportunities and challenges presented by virtual reality and wanted to look at how VR influences consumers’ time perception. “Since people are becoming more immersed in VR, we should investigate whether they get lost in it. The more unaware they are of their time perception, the better they can break away from reality.” As the use and application of VR emerges, Dr. Lee hopes to be at the forefront of generating buzz and excitement about the possibilities the technology presents for the retail industry.

To kick-start his research, Dr. Lee partnered with Assistant Professor Dr. Rafay Siddiqui from the Faculty of Business, Hong Kong Polytechnic University (FB PolyU), through the TRSM-FB PolyU Joint Research Grant Program, to explore the impact of VR experiences on consumers’ “felt time pressure” – the amount of time consumers feel they have to complete their daily goals. The grant helped the researchers acquire VR-related equipment and run multiple studies in Hong Kong and Canada to compare 360-VR content to 2D-laptop content.

Dr. Lee and Dr. Siddiqui found that the VR experience, compared to the same experience using a non-VR device, can reduce felt time pressure. This effect is driven by an increased sense of telepresence – the feeling of being physically present in an alternative environment. They also found that an important downstream consequence of this effect is that consumers exhibit greater patience for delayed rewards.

The researchers’ findings have important implications for consumers, as VR experiences may not only reduce time stress, but also lead them to potentially make rewarding financial decisions due to their increased preference for delayed rewards. These results may help retailers and marketers to strategize their reward-based programs.

Dr. Seung Hwan (Mark) LeeAssociate ProfessorTed Rogers School of Retail Management (Above right)

Dr. Rafay A. SiddiquiAssistant Professor, MarketingFaculty of Business, Hong Kong Polytechnic University (Above left)

10 | International Collaboration

The Impact of Information and Communication Technology on the EnvironmentGlobal challenges require global partnerships. This is why a multinational study was needed to uncover insights into the problem of air pollution.

Given the global characteristics of environmental issues, the relationship between information and communication technology (ICT) and CO2 emissions needs to be examined in countries at all levels of development. The positive and negative impacts of this relationship have not yet been comprehensively investigated on a global scale, however.

To help provide insights into this important issue, Dr. Farid Shirazi worked with Dr. Dolores Añón Higón from Valencia University, Spain and Dr. Roya Gholami, from the University of Illinois to test the relationship between ICT, which includes smartphones and computers, and environmental impact in 116 developing and 26 developed countries between 1995 and 2010 using a panel-based approach.

Their study, entitled “ICT and environmental sustainability: A global perspective” published in Telematics & Informatics, found that CO2 emissions per capita increase as ICT development proceeds, however, at more advanced stages of ICT development, CO2 emissions may decline. The results mean that ICT could positively contribute to the reduction of CO2 emissions once a threshold level of ICT development has been achieved. One of the biggest challenges, therefore, will be to encourage and support developing countries entering into the global ICT market to play a more active role in combating global warming.

Dr. Shirazi believes researching topics related to global issues requires international collaboration, and credits working with international scholars with helping him better understand global issues related to environmental sustainability. “I value this type of collaboration because it will improve critical thinking, the quality of research and an understanding of the global issues affecting human lives,” he explains.

Dr. Farid ShiraziAssociate ProfessorTed Rogers School of Information Technology Management

Dr. Dolores Añón HigónLecturer, Departamento de Estructura

EconòmicaUniversitat de València

(Left)

Dr. Roya GholamiAssociate Professor, Management

Information SystemsUniversity of Illinois Springfield

(Right)

International Collaboration | 11

inclusivedesign.ca/research/ryerson/

ryerson.ca/eriryerson.ca/diversitycsca.ryerson.caryerson.ca/clmrccibd.ca

NUMBER OF COLLABORATORS PER CENTRE/INSTITUTE

Centre for Labour Management

Relations

Turkey

Singapore

Australia

Brazil

Jamaica

Canada

Trinidad & Tobago

AustriaChile

Egypt

GermanyIndia

Ireland

Netherlands

New Zealand

Norway

South Africa

Mexico

United States

12 | Research Centres & Institutes

ryerson.ca/trlcsocialmedialab.caryerson.ca/niaryerson.ca/csrinstituteryerson.ca/iitmhtmresearch.ca

Institute for Innovation and

Technology Management

Institute for the Study of Corporate

Social Responsibility

Ted Rogers Leadership Centre

Institute for Hospitality and

Tourism Research

China

Switzerland

Iran

Israel

France

BulgariaColombia

Croatia

DenmarkItaly

Lithuania

PakistanRomania

Russia

SpainSweden

United Kingdom

13

Journal ArticlesAlkoby, A. & Alon-Shenker, P. (2017). Out of the Closet and Up the Ladder? Diversity in Ontario’s Big Law Firms. The Windsor Yearbook of Access to Justice, 34(2), 40-72.

Anderson, D.S., Goss, A., Inglis, M., Kaplan, A., Samarbakhsh, L., & Toffanin, M. (2017). Do Clickers Work for Students with Poorer Grades and in Harder Courses? J. of Further and Higher Education, DOI: 10.1080/0309877X.2017.1323188.

Babin, R. & Halilovic, B. (2017). Cloud Computing e-Communication Services in the University Environment. Information Systems Education J., 15(1), 55-67.

Babin, R., Bates, K., & Sohal, S. (2017). The Role of Trust in Outsourcing: More Important Than the Contract? J. of Strategic Contracting and Negotiation, 3(1), 38-46.

Babin, R. et al. (2017). An IT Outsourcing IT Dilemma at Sick Kids Hospital. J. of Information Technology–Teaching Cases, DOI: 10.1057/s41266-017-0027-1.

Sazvar, Z., Al-elhashem, M., Govindan, K., & Bahli, B. (2016). A Novel Mathematical Model for a Multi-Period, Multi-Product, Optimal Ordering Problem Considering Expiry Dates in a FIFO System. Transportation Research Part E: Logistics and Transportation Review, 93, 232-261.

Hammami, R., Frein, Y., & Bahli, B. (2017). Supply Chain Design with Guaranteed Quoted Lead Time and Inventory Replenishment: Model and Insights. International J. of Production Research, 55(12), 3431-3450.

Gomes, A.V.M. & Banerjee, R. (2017). The Guarantee of Freedom of Association and Collective Bargaining Rights to Domestic Workers: Two Opposite Models, Brazil and Canada. Pensar-Revista de Ciências Jurídicas, 22(3), DOI: 10.5020/2317-2150.2017.6363.

Ramarajan, L., Berger, I., & Greenspan, I. (2017). Multiple Identity Configurations: The Benefits of Focused Enhancement for Prosocial Behavior. Organization Science, 28(3), 495-513.

Bertolini, D. & Arlota, C. (2017). Why Michigan v. EPA Requires the Meaning of the Cost/Rationality Nexus Be Clarified. Fordham Environmental Law Review, 29(2), Article 2.

Bertolini, D. (2017). Decomposing Bhasin v Hrynew: Towards an Institutional Understanding of the General Organizing Principle of Good Faith in Contractual Performance. University of Toronto Law J., 67(3), 348-410.

Production: The Case of Alberta, Canada. J. of Geoscience and Environmental Protection, 5(9) 93-108.

Langer, P., Carl, D., & Walsh, P.R. (2017). Examining the Effects of Environmental Policy on Shale Gas

Chan, A.M.Y. (2017). Accounting Systems in Cultural Context: A Research Framework for China Studies in Global Economy. J. of Modern Accounting and Auditing, 13(2), 45-50.

Cukier, W. et al. (2016). Representing Women? Leadership Roles and Women in Canadian Broadcast News. Gender in Management: An International J., 31(5/6), 374-395.

Dixon, S.M., Nordvall, A., Cukier, W., & Neumann, W.P. (2016). Young Consumers’ Considerations of Healthy Working Conditions in Purchasing Decisions: A Qualitative Examination. Ergonomics, 60(5), 601-612.

de Lange, D. & Dodds, R. (2017). Increasing Sustainable Tourism Through Social Entrepreneurship. International J. of Contemporary Hospitality Management, 29(7), 1977-2002.

de Lange, D. (2017). Challenges and Strategies for Start-up Social Movement Organisations: The Case of a New Canadian Climate Change Advocacy Group. International J. of Innovation and Sustainable Development, 11(2/3), 191-212.

de Lange, D. (2017). Start-up Sustainability: An Insurmountable Cost or a Life-Giving Investment? J. of Cleaner Production, 156, 838-854.

Potvin C., … de Lange, D. et al. (2017). Stimulating a Canadian Narrative for Climate. FACETS, 2, 131-149.

Derbal, Y. (2017). Perspective on the Dynamics of Cancer. BMC Theoretical Biology and Medical Modeling, 14, DOI: 10.1186/s12976-017-0066-5.

Andrades, L. & Dimanche, F. (2017). Destination Competitiveness and Tourism Development in Russia: Issues and Challenges. Tourism Management, 62, 360-376.

Clark, H., Dimanche, F., Cotter, R., & Lee-Rosen, D. (2017). Human Capital Challenges in the Events Industry of Canada: Finding Innovative Solutions. Worldwide Hospitality and Tourism Themes, 9(4), 424-432.

Dodds, R. & Ramsay, G. (2017). Is Economically Incentivized Participation Creating a Greater Interest Into Environmental Certification? A Case Study from Lake Simcoe, Canada. J. of Outdoor Recreation and Tourism, 20, 31-33.

Accomplishments - Journal Articles | 15

Klein, L. & Dodds, R. (2017). Perceived Effectiveness of Blue Flag Certification as an Environmental Management Tool Along Ontario’s Great Lakes Beaches. Ocean & Coastal Management, 141, 107-117.

Klein, L. & Dodds, R. (2017). Blue Flag Beach Certification: An Environmental Management Tool or Tourism Promotional Tool? Tourism Recreation Research, 43(1), 39-51.

Ramsay, G., Dodds, R. et al. (2017). The Barriers to Millennials Visiting Rouge Urban National Park. Sustainability, 9(6), 904-918.

Chourasia, S. & Dong, L. (2017). Why Aren’t We Eating Our Own Dog Food? J. of Information Technology Teaching Cases, DOI: 10.1057/s41266-017-0022-6.

Rezvani, A., Dong, L., & Khosravi, P. (2017). Promoting the Continuing Usage of Strategic Information Systems: The Role of Supervisory Leadership in the Successful Implementation of Enterprise Systems. International J. of Information Management, 37(5), 417-430.

Rezvani, A., Khosravi, P., & Dong, L. (2017). Motivating Users Toward Continued Usage of Information Systems: Self-Determination Theory Perspective. Computers in Human Behavior, 76, 263-275.

Farrar, J. et al. (2017). The Effect of Interactional Fairness and Detection on Taxpayers’ Compliance Intentions. J. of Business Ethics, DOI: 10.1007/s10551-017-3458-x.

Farshadfar, S. & Monem, R. (2017). Further Evidence of the Relationship Between Accruals and Future Cash Flows. Accounting & Finance, DOI: 10.1111/acfi.12260.

Seaborn, K., Pennefather, P., & Fels, D.I. (2016). “Learn What We’re Going Through”: Attitudes of Older Powered Chair Users Towards Mixed Reality Games that Involve Power Mobility. Universal Access in the Information Society, 15(4), 699-711.

Seaborn, K., Fels, D.I. et al. (2017). Gamifying the Media Classroom: Instructor Perspectives and the Multidimensional Impact of Gamification on Student Engagement. International J. of Game-Based Learning, 7(4), 22-49.

Willie, P.A., Connor, D., Sole, J., Forgacs, G. et al. (2017). Human Capital Challenges in the Hotel Industry of Canada: Finding Innovative Solutions. Worldwide Hospitality and Tourism Themes, 9(4), 402-410.

Graben S. & Biber, E. (2017). Presidents, Parliaments and Legal Change: Quantifying the Effects of Political Systems in Comparative Environmental Law. Virginia Environmental Law J., 35(3), 357-419.

Griffin, T. & Dimanche, F. (2017). Urban Tourism: The Growing Role of VFR and Immigration. J. of Tourism Futures, 3(2), 103-113.

Munoz, J.R., Griffin, T., & Humbracht, M. (2017). Towards a New Definition for “Visiting Friends and Relatives.” International J. of Tourism Research, 19(5), 477-485.

Gruzd, A. et al. (2016). Understanding Communities in an Age of Social Media: The Good, the Bad, and the Complicated. Information, Communication & Society, 19, 1187-1193.

Kwon, K.H. & Gruzd, A. (2017). Is Offensive Commenting Contagious Online? Examining Public vs Interpersonal Swearing in Response to Donald Trump’s YouTube Campaign Videos. Internet Research, 27(4), 991-1010.

Perveen, S., Shahbaz, M., Guergachi, A., & Keshavjee, K. (2016). Performance Analysis of Data Mining Classification Techniques to Predict Diabetes. Procedia Computer Science, 82, 115-121.

Batarfi, R., Guergachi, A., & Wahab, M.I.M. (2017). The Life Cycle of a Feature: Modelling the Transitions Between Feature States. International J. of Quality & Reliability Management, 34(8), 1229-1251.

Gunn, F., Lee, S.H., & Steed, M. (2017). Student Perceptions of Benefits and Challenges of Peer Mentoring Programs: Divergent Perspectives from Mentors and Mentees. Marketing Education Review, 27, 15-26.

Gunn, F., Lee, S.H. et al. (2017). Profiling People’s Perceptions of Retail Management Careers. The International Review of Retail, Distribution and Consumer Research, 27(5), 515-532.

Dabbour, E., Easa, S., & Haider, M. (2017). Using Fixed-Parameter and Random-Parameter Ordered Regression Models to Identify Significant Factors that Affect the Severity of Drivers’ Injuries in Vehicle-Train Collisions. Accident Analysis & Prevention, 107, 20-30.

Duxbury, L., Bennel, C., Halinski, M., & Murphy, S. (2017). Change or Be Changed: Diagnosing the Readiness to Change in the Canadian Police Sector. The Police J.: Theory, Practice and Principles, DOI: 10.1177/0032258X17740317.

Espinosa, A. & Hernandez, T. (2016). A Comparison of Public and Private Partnership Models for Urban Commercial Revitalization in Canada and Spain. The Canadian Geographer, 60(1), 107-123.

Rice, M.D. & Hernandez, T. (2016). Perspectives on an Evolving Research Field: Location Intelligence and Its Representation at the Applied Geography Conferences, 1978 to 2012. Papers in Applied Geography, 2(3), 271-283.

Webber, S. & Hernandez, T. (2016). Big Box Battles: The Ontario Municipal Board and Large-Format Retail Land-Use Planning Conflicts in the Greater Toronto Area. International Planning Studies, 21(2), 117-131.

Holmes, C. & Xie, J. (2017). Distortions in Real Estate Transactions With Out-Of-State Participants. J. of Real Estate Finance and Economics, DOI: 10.1007/s11146-017-9624-1.

Kofman, I. & Huda, N. (2016). A Novel Charging and Accounting Scheme in Mobile Ad-Hoc Networks. International J. of Network Security & Its Applications, 8(2), 35-49.

Jensen, K.B. & Jensen, E. (2017). Battling Bias. Ivey Business J., https://iveybusinessjournal.com/battling-bias/.

Kalu, K. (2017). From Commodity to Creativity: Exploring the Economic Potentials of the Nigerian Film Industry. International J. of Business and Economics Perspectives, 12(1), 1-16.

Kalu, K. (2017). State-Society Relations, Institutional Transformation and Economic Development in Sub-Saharan Africa. Development Policy Review, 35(S2), O234-O245.

Kellershohn, J. et al. (2017). Healthier Food Choices for Children Through Menu Pricing. British Food J., 119(6), 1324-1336.

Kemper, A. & Martin, R. (2017). Carbon Capture: The Rise of the Influence of Australia and Canada on Climate Negotiations. International J. of Innovation and Sustainable Development, 11(4), 336-354.

Khatibi, V., Keramati, A., & Montazar, G. (2017). A Business Intelligence Approach to Monitoring and Trend Analysis of National, R&D Indicators. Engineering Management J., 29(4), 244-257.

Nazari-Shirkouhi, S. & Keramati, A. (2017). Modeling Customer Satisfaction with New Product Design Using a Flexible Fuzzy Regression-DEA Algorithm. Applied Mathematical Modelling, 50, 755-771.

16 | Accomplishments - Journal Articles

Lee, S.H. & Sergueeva, K. (2017). Chewing Increases Consumers’ Thought-Engagement in Retail Shopping. J. of Consumer and Retailing Services, 35, 127-132.

Lee, S.H. & Sergueeva, K. (2017). Pictures are Worth a Thousand Words: Using Photographic Narrative Inquiry to Identify Retail Atmospherics. J. for Advancement of Marketing Education, 25, 8-14.

Lee, S.H. et al. (2017). I’ll Laugh, But I Won’t Share: The Role of Darkness on Evaluation and Sharing of Humorous Online Taboo Ads. J. of Research in Interactive Marketing, 11(1), 75-90.

Lee, S.H. et al. (2017). Assessing Google Cardboard Virtual Reality as a Content Delivery System in Business Classrooms. J. of Education for Business, 92(4), 153-160.

Rotman, J.D., Lee, S.H., & Perkins, A.W. (2017). The Warmth of Our Regrets: Managing Regret Through Physiological Regulation and Consumption. J. of Consumer Psychology, 27(2), 160-170.

Levin, A. (2016). Has the Era of Privacy Come to an End? Canadian J. of Law and Technology, 15(1), 17-24.

Levin, A. (2016). Privacy in Public. IEEE Potentials, 35(5), 26-29.

Levin, A. & Alkoby, A. (2017). Shouldn’t the Bench be a Mirror? The Diversity of the Canadian Judiciary. Oñati Socio-Legal Series, 7(4), 717-751.

Li, J. & Lin, X. (2017). Assessing Credit Guarantee Companies in China: Applying a New Framework. China Economic Review, 44, 98-111.

Lin, X. & Yang, X. (2017). From Human Capital Externality to Entrepreneurial Aspiration: Revisiting the Migration-Trade Linkage. J. of World Business, 52(3), 360-371.

MacKay, K.J. et al. (2017). Social Media Activity in a Festival Context: Temporal and Content Analysis. International J. of Contemporary Hospitality Management, 29(2), 669-689.

Bradley, D.M., Elenis, T., Hoyer, G., Martin, D., & Waller, J. (2017). Human Capital Challenges in the Food and Beverage Service Industry of Canada: Finding Innovative Solutions. Worldwide Hospitality and Tourism Themes, 9(4), 411-423.

Luka, M.E. & Middleton, C. (2017). Citizen Involvement During the CRTC’s Let’s Talk TV Consultation. Canadian J. of Communication, 42(1), 81-97.

Rajabiun, R. & Middleton, C. (2017). Regulatory Federalism and Broadband Divergence: Understanding the Implications of Invoking Europe in the Making of Canadian Telecom Policy. Intereconomics, 52(4), 217-225.

Taylor, G., Middleton, C., & Fernando, X. (2017). A Question of Scarcity: Spectrum and Canada’s Urban Core. J. of Information Policy, 7, 120-163.

Tucker, R., … Middleton, C. et al. (2017). Connected Ofcity: Technology Innovations for a Smart City Project. J. of Optical Communication Networks, 9(2), A245-255.

Nickerson, D. & Jones, R. (2017). Collateral Risk and Demographic Discrimination in Mortgage Market Equilibria. Review of Economics & Finance, 9, 13-28.

Nickerson, D. & Scofield, D. (2017). Property Risk, Foreclosure Costs and Rational Lending Discrimination. International Finance and Banking, 4(1), 121-144.

Saber, J.L. (2017). Dojo Tokens: The Effects of a Token Economy on Undergraduate Student Behaviour and Performance. J. for Advancement of Marketing Education, 25(2), 1-13.

Schneider, T. et al. (2017). Environmental Liabilities and Diversity in Practice Under International Financial Reporting Standards. Accounting, Auditing & Accountability J., 30(2), 378-403.

Agboola, A., Scofield, D., & Amidu, A. (2017). Understanding Property Market Operations from a Dual Institutional Perspective: The Case of Lagos, Nigeria. Land Use Policy, 68, 89-96.

Devaney, S. & Scofield, D. (2017). Do ‘Foreigners’ Pay More? The Effects of Investor Type and Nationality on Office Transaction Prices in New York City. J. of Property Research, 34(1), 1-18.

Scofield, D. & Devaney, S. (2017). What Sells in a Crisis? Determinants of Sale Probability over a Cycle and Through a Crash. J. of Property Investment and Finance, 35(6), 619-637.

Im, J., Seo, Y. et al. (2017). Energy Efficiency in U.S. Residential Rental Housing: Adoption Rates and Impact on Rent. Applied Energy, 205(1), 1021-1033.

Seo, Y. & Craw, M. (2017). Is Something Better than Nothing? Evaluating the Impact of Foreclosed and Lease-to-Purchase Properties on Non-Distressed Property Values. Urban Studies, 54(16), 3681-3699.

Gholami, R., Ravishankar, M.N., Shirazi, F., & Machet, C. (2017). An Exploratory Study on Sustainable ICT Capability in the Travel and Tourism Industry: The Case of a Global Distribution System Provider. Communications of the Association for Information Systems, 40, Article 22.

Higon A.D., Gholami, R., & Shirazi, F. (2017). ICT and Environmental Sustainability: A Global Perspective. Telematics and Informatics, 34(4), 85-95.

Shirazi, F. & Iqbal, A. (2017). Community Clouds Within M-commerce: A Privacy by Design Perspective. J. of Cloud Computing, 6(22), DOI: 10.1186/s13677-017-0093-0.

Stephens, L., Spalding, K. et al. (2017). Inaccessible Childhoods: Evaluating Accessibility in Homes, Schools and Neighbourhoods with Disabled Children. Children’s Geographies, 15(5), 583-599.

Visekruna, S., McGillis Hall, L., Parry, M., & Spalding, K. (2017). Intersecting Health Policy and the Social Determinants of Health in Pediatric Type 1 Diabetes Management and Care. J. of Pediatric Nursing, 37, 62-69.

Tiessen, J.H. & Kato, K. (2017). Japanese Healthcare: Fostering Competition and Controlling Costs. Healthcare Management Forum, 30(4), 175-180.

Tirtiroglu, D. et al (2017). REITs, Growth Options and Beta. J. of Real Estate Finance and Economics, 55(3), 370-394.

Basu, N., Paeglis, I., & Toffanin, M. (2017). Reading Between the Blocks. J. of Corporate Finance, 45, 294-317.

Lak, P. & Turetken, O. (2017). The Impact of Sentiment Analysis Output on Decision Outcomes: An Empirical Evaluation. AIS Transactions on Human-Computer Interaction, 9(1), 1-22.

Li, H., Chatterjee, S., & Turetken, O. (2017). Information Technology Enabled Persuasion: An Experimental Investigation of the Role of Communication Channel, Strategy and Affect. AIS Transactions on Human-Computer Interaction, 9(4), 281-300.

Pick, J., Turetken, O. et al. (2017). Location Analytics and Decision Support: Reflections on Recent Advancements, a Research Framework, and the Path Ahead. Decision Support Systems, 99, 1-8.

Valliere, D. (2017). Belief Patterns of Entrepreneurship: Exploring Cross-Cultural Logics. International J. of Entrepreneurial Behavior & Research, 23(2), 245-266.

Accomplishments - Journal Articles | 17

Valliere, D. (2017). Regional Variation in Subcultural Attitudes to Entrepreneurship in India. International J. of Entrepreneurship and Small Business, 31(2), 180-203.

Valliere, D. (2017). Multidimensional Entrepreneurial Intent: An Internationally Validated Measurement Approach. International J. of Entrepreneurial Behavior & Research, 23(1), 59-77.

von Kriegstein, H. (2016). Review: Gwen Bradford, Achievement. Ethics, 126(2), 494-499.

von Kriegstein, H. (2017). On Being Difficult: Towards an Account of the Nature of Difficulty. Philosophical Studies, DOI: 10.1007/s11098-017-1005-3.

Asadolahniajami, A. & Walsh, P.R. (2017). From Consultation to Collaboration: A Participatory Framework for Positive Community Engagement with Wind Energy Projects in Ontario, Canada. Energy Research and Social Science, 27, 14-24.

Walsh, P.R. & Dodds, R. (2017). Measuring the Choice of Environmental Sustainability Strategies in Creating a Competitive Advantage. Business Strategy and the Environment, 26(5), 672-687.

Tovilla, E. & Webb, K. (2017). Examining the Emerging Environmental Protection Policy Convergence in the Ontario Municipal Water, Wastewater and Stormwater Sectors. Water Quality Research J., 52(3), 209-228.

Xie, J. (2017). Information, Risk Sharing and Incentives in Agency Problems. International Economic Review, 58(1), 157-182.

Xie, J. (2017). Who is `Misleading’ Whom in Real Estate Transactions? Real Estate Economics, DOI: 10.1111/1540-6229.12196.

Zihayat, M. et al. (2017). Mining Significant High Utility Gene Regulation Sequential Patterns. BMS Systems Biology, DOI: 10.1186/s12918-017-0475-4.

Najafi, M., Ahmadi, A., & Zolfagharinia, H. (2017). Blood Inventory Management in Hospitals: Considering Supply and Demand Uncertainty and Blood Transshipment Possibility. Operations Research for Health Care, 15, 43-56.

Zolfagharinia, H. & Haughton, M.A. (2017). Operational Flexibility in the Truckload Trucking Industry. Transportation Research Part B: Methodological, 104, 437-460.

GrantsBabin, R. (PI) & Francescucci, A. (Co-I). Ontario Centres of Excellence TalentEdge & International Data Corporation, “The Impact of Cloud Distribution Model on the IT channels in Canada,” $15,000.

Banerjee, R. (PI) & Nichols, L. (Co-I). Canadian Institutes of Health Research - Catalyst Grant: Work Stress and Wellbeing Hackathon, “DTC (Destress and Take Control): An E-Mental Health Application to Support Precarious and Unemployed Workers in the Greater Toronto Region,” $63,400.

Banerjee, R. (PI), Gunderson, M. (Co-I), & Reitz, J. (Co-I). Social Sciences and Humanities Research Council - Insight Grant, “The Impact of Employer-Driven Immigrant Selection: An Evaluation of Canada’s New ‘Express Entry’ System,” $174,567.

Cukier, W. (PI) & Francis, J.N.P. (Co-I). Mitacs Accelerate, TD Bank Group, & The Laurier Institution, “Diversity on Governance Boards,” $15,000.

Cukier, W. (PI). Ontario Ministry of Economic Development, Employment and Infrastructure, “Summer Company,” $252,500.

Cukier, W. (PI) & Gagnon, S. (Co-I). Social Sciences and Humanities Research Council - Knowledge Synthesis Grant, “Social Innovation: Shaping Canada’s Future,” $24,342.

Dodds, R. (PI). Ontario Ministry of the Environment and Climate Change, “Scaling Up Sustainability in Festivals,” $56,203.

Dong, L. (PI) & Wu, S. (Co-I). Ontario Centres of Excellence Voucher for Innovation and Productivity & Sowingo, “Assessing the Sowingo Platform: An Effective Methodology Promoting Growth of Small Businesses,” $25,000.

Fels, D. (PI). Ontario Centres of Excellence AdvancingEducation Program, “WebMoti,” $66,084.

Fels, D. (PI) & Pennefather, P. (Co-I). Queen’s University Post Doctoral Research Program, “eHealth Technology for Patient-Centered Pain Care,” $25,425.

Graci, S. (PI), Maher, P. (Co-I), Hardy, A. (Co-I), & Vaugeois, N. (Co-I). Social Sciences and Humanities Research Council - Connection Grant, “CANADA 150: Innovations in Community Based Research and Management: Best Practices for Sustainable Aboriginal Tourism Development,” $28,376.

Grant, K.A. (PI). Mitacs Accelerate & National Angel Capital Organization, “A Multi-Year Study of the Early Entrepreneurship Ecosystem in Canada,” $30,000.

Griffin, T. (PI) & Guttentag, D. (Co-I). Royal Bank of Canada - Immigrant, Diversity and Inclusion Project Award, “Immigrants’ Hosting Behaviour and Impacts,” $10,000.

Gruzd, A. (PI). eCampus Ontario, “Learning Analytics Dashboard for the Social Media Age’s e-Learners and Educators,” $99,959.

Guergachi, A. (PI). Bombardier Commercial Aircraft Inc., “Business Process Improvement and Customer Satisfaction,” $71,440.

Guergachi, A. (PI). Natural Sciences and Engineering Research Council - Engage Grant & Sowingo, “Development of Inventory Management Modules for Healthcare Service Providers Using Machine Learning Tools,” $25,000.

Guergachi, A. (PI). Ontario Centres of Excellence TalentEdge & Bombardier Commercial Aircraft Inc., “Bombardier Commercial Aircraft Customer Services Marketing Strategy – Development of a Marketing Plan & Roadmap Taking into Account Social Media,” $30,000.

Guergachi, A. (PI). Ontario Centres of Excellence TalentEdge & Bombardier Commercial Aircraft Inc., “Building a Sales & Delivery Team in the Technical Publications Services Unit,” $15,000.

Guergachi, A. (PI). WeTrack Labs Inc., “Developing a Model to Optimize the Structure of a Coalition Loyalty Program,” $15,000.

Lamb, D. (PI) & Banerjee, R. (Co-I). Royal Bank of Canada - Immigrant, Diversity and Inclusion Project Award, “The Employment Vulnerability of Recent Canadian Immigrants,” $16,600.

Lin, X. (PI), Mbazigwe, C. (Co-I), & Guan, J. (Co-I). J.W. McConnell Family Foundation - RECODE Grant, “Cancer Prevention For & By Immigrant Women: Toward a Social Venture in Nutrition,” $10,000.

Lu, Z. (PI) & Griffin, T. (Co-I). Royal Bank of Canada - Immigrant, Diversity and Inclusion Project Award, “Hospitality as a Career Choice for New Canadians: An Exploration into Hospitality Students’ Motivations and Expectations,” $5,545.20.

18 | Accomplishments - Journal Articles/Grants

Mashatan, A. (PI). Ontario Centres of Excellence Voucher for Innovation and Productivity & Isara Corporation, “Costing Analysis of Large Scale Cryptographic Changes,” $30,000.

Meinhard, A. (PI). Ontario Ministry of Training, Colleges and Universities - Ontario Human Capital Research and Innovation Fund, “Work Integration Social Enterprises (WISEs): Can they Produce Long-Term Stable Jobs for At-Risk Populations?,” $22,984.

Morgan, H. (PI) & Sui, S. (Co-I). Royal Bank of Canada - Immigrant, Diversity and Inclusion Project Award, “Intellectual Property Rights, Export Scope, and the Performance of Canadian SMEs: The Role of Immigrant Ownership,” $10,000.

Morgan, H. (PI) & Sui, S. (Co-I). Social Sciences and Humanities Research Council - Insight Development Grant, “Intellectual Property Rights, Export Scope, and the Performance of Canadian SMEs: The Role of Immigrant Ownership,” $42,000.

Pyle, M. (PI). Social Sciences and Humanities Research Council - Insight Development Grant, “Consumer Susceptibility to Fake Online Reviews: Do Consumer Lay Theories Protect Us?,” $39,231.

Samarbakhsh, L. (PI). Royal Bank of Canada - Immigrant, Diversity and Inclusion Project Award, “Why Does Board International Diversity Matter? Evidence from Director Network,” $10,000.

Schneider, T. (PI). Chartered Professional Accountants of Ontario, “Enhancing Public Sector Accountability and Financial Sustainability,” $38,950.

Scott, K.A. (PI). Social Sciences and Humanities Research Council - Insight Development Grant, “Embodying Leadership: Integrating Implicit Theories, Power, and Gender,” $54,846.

Shirazi, F. (PI). J.W. McConnell Family Foundation - RECODE Grant, “ICT and Environmental Sustainability: A Global Perspective,” $10,000.

Walsh, P.R. (PI). J.W. McConnell Family Foundation - RECODE Grant, “Project Dago,” $10,000.

Walsh, P.R. (PI). Mitacs Accelerate & Plug’n Drive, “Driving Down GHG in Toronto: Factors Shaping Electric Vehicle (EV) Ownership, Drive Patterns, and Behaviours,” $15,000.

Webb. K. (PI). Mitacs Accelerate & SAI Global, “Examining the Evolving Environmental Protection Policy Convergence in the Ontario Municipal Water, Wastewater, and Stormwater Sectors,” $15,000.

Yu, H. (PI), Matthews, K. (Co-I), Lee, S.H. (Co-I), & Sedlezky, S. (Co-I). J.W. McConnell Family Foundation - Civic Innovation Award, “Building a Virtual Knowledge Commons for Pop-Up Shops,” $10,000.

Zolfagharinia, H. (PI). Natural Sciences and Engineering Research Council - Discovery Grant, “Quantifying the Benefits of Collaborative Transportation for Logistics Partners,” $110,000.

Awards & HonoursBradish, C. 2016-17 TRSM Research Recognition Award, Ted Rogers School of Management at Ryerson University.

Bradish, C. & Alkoby, A. Certificate of Recognition for “An Exploratory Study of Factors Associated with the Attrition and Retention of Amateur Athletes,” Congress of the Latin American Association of Sports Management.

Cukier, W. 2017 Social Innovation and Action Research Award, Ryerson University.

de Lange, D. 2016-17 TRSM Research Recognition Award, Ted Rogers School of Management at Ryerson University.

Fels, D. Named Finalist for a 2017 SSHRC Insight Award, Social Sciences and Humanities Research Council.

Griffin, T. 2016-17 TRSM Research Recognition Award, Ted Rogers School of Management at Ryerson University.

Gruzd, A. 2017 Collaborative Research Award, Ryerson University.

Gruzd, A. Named as a Member of the College of New Scholars, Artists and Scientists, Royal Society of Canada.

Gunn, F., Lee, S.H., Cappuccitti, A., & Taylor, H. Best Paper Award for “Profiling People’s Perceptions of Retail Management Careers,” European Association for Education and Research in Commercial Distribution.

Lamb, D. 2016-17 TRSM Research Recognition Award, Ted Rogers School of Management at Ryerson University.

Lebel, K. 2016 Distinguished Paper Award - Digital Dilemmas Colloquium, University of Waterloo.

Lee, S.H. 2017 Dean’s Scholarly, Research and Creative Activity Award, Ryerson University.

Lee, S.H. 2016-17 TRSM Research Recognition Award, Ted Rogers School of Management at Ryerson University.

Lee, S.H., Kandaurova, M., Sergueeva, K., Griffin, T., Dimanche, F., Guttentag, D., & Giberson, J. Best Paper Award - Tourism & Sports Management Division for “Virtual Reality Enhances Visual Comprehension and Memory of Tourism Destinations,” 2017 Administrative Sciences Association of Canada Conference.

Van Winkle, C.M., Cairns, A., MacKay, K.J., & Halpenny, E.A. 2017 Outstanding Paper Award for “Mobile Device Use at Festivals: Opportunities for Value Creation,” Emerald Literati Network.

Shirazi, F. 2016-17 TRSM Research Recognition Award, Ted Rogers School of Management at Ryerson University.

Spalding, K. 2016-17 TRSM Research Recognition Award, Ted Rogers School of Management at Ryerson University.

Toffanin, M. 2016-17 TRSM Research Recognition Award, Ted Rogers School of Management at Ryerson University.

Valliere, D. 2016-17 TRSM Research Recognition Award, Ted Rogers School of Management at Ryerson University.

Webb, K. 2016-17 TRSM Research Recognition Award, Ted Rogers School of Management at Ryerson University.

Xie, J. 2016-17 TRSM Research Recognition Award, Ted Rogers School of Management at Ryerson University.

Zihayat, M. Outstanding PhD Disseration Award - Electrical Engineering and Computer Science, York University.

Zolfagharinia, H. 2017 Dean’s Scholarly, Research and Creative Activity Award, Ryerson University.

ryerson.ca/trsm-research

Accomplishments - Grants/Awards & Honours | 19

Dr. Hong YuInterim Associate Dean, Research and Graduate Programs

Niklaus AshtonResearch Support Specialist

Jill RochaResearch Accounts Support Officer

AcknowledgementsPhotography:

Mark BlinchEditorial Support:

Debra RughooMarketing and Communications, Ted Rogers School of Management

Layout and Design:

Martha CastilloMarketing Communications, Ted Rogers School of Management

For more information about cross-departmental and inter-university research opportunities, strategic research partnerships, international research and industry/university collaboration with TRSM, please contact trsm.src@ryerson.ca.

ryerson.ca/tedrogersschool