troubleshooting the library login at easley library
DESCRIPTION
Troubleshooting the Library Login at Easley Library. Troubleshooting. Your password is initially assigned to you by the IST department. If you have trouble logging into the databases, you can usually solve the problem by changing your password. How to change your password. - PowerPoint PPT PresentationTRANSCRIPT
Troubleshooting the Library Loginat Easley Library
Troubleshooting
Your password is initially assigned to you by the IST department. If you
have trouble logging into the databases, you
can usually solve the problem by changing
your password.
How to change your password
Log into your MyBC account, and click on the link for your My Account
Information page.
Fill out the necessary information in the
“How can I reset my password” area.
Answer the security question. This should let you change your
password. If you have any problems, click on the “Support” tab at the top of the screen
to ask the IST department for help.
Support!
Click on Student/Alumni
Fill out the form.
For problems with the library login,
change the Category to Library Login. Fill out the rest of the form, and the IST
department will help as soon as possible.
They will send an email when they
have information for you.
Final Words
Changing the password usually solves a login issue.
If you have any other type of computer problem related to library databases, please fill out form with the IST department, as shown above.
The Librarians are happy to help you! Please contact us if you need any further assistance.