tricorian 2012 final (7mar) · offshore consultancy tricor, in association with its ofﬁ ces...

TRICORIAN February 2012

i Message from the Managing Directors

iii Special Announcement

1 Business News

5 Mergers and Acquisitions

7 Tricor Seminar

10 Advancing Professional Frontiers

14 Networking

17 Perspectives

Hand in Hand, into the World of Books

Secondment to Beijing

A Career of Choice

Tricor Japan Joining with a Bang

Work Life Balance, the Japanese Way My Love Affair with Hawaiian Quilts

The Joy of Cooking

Bonding, in Seoul

35 Tricor in the Community

37 Work Life Balance

47 Congratulations and Best Wishes

50 Contacts

Published byTricor Services Limited

Level 28Three Pacifi c Place1 Queen’s Road EastHong Kong

Tel: (852) 2980 1888Fax: (852) 2861 0285Email: [email protected]: www.tricorglobal.com

Editorial Committee

Advisers Johnny Ng Julian Chow Editor Hilary Mar

Editorial Betty LeeCoordinator

Graphic Designers Silvia Tsui Alice Wong

Cover Design Fannie Sin

Contributors & TricoriansCoordinators across the Group

All correspondence should be directed to:Editorial Coordinator, Tricorian

Copyright © 2012 Tricor Services LimitedAll rights reserved

In this issue


Message from

the Managing Directors

Dear Fellow Tricorians, Valued Clients andBusiness Partners,

As Tricor embarks on its second decade of operation, we are proud to report continuing growth, a widening network of partnerships, and further strengthening of our competitive advantage to lay a strong foundation for sustainable growth.

Congratulations

We are delighted to announce that the management team of Tricor Services Limited will be augmented with the addition of three new positions. We wish to congratulate three outstanding colleagues on their promotions to these positions:

• Natalia Seng as Chief Executive Offi cer – China and Hong Kong

• Shirley Tsang as Deputy Chief Executive Offi cer – China and Hong Kong

• Susan Lo as Executive Director

We have every confi dence of the positive momentum that the new management structure will bring and look forward to working together with Natalia, Shirley and Susan in their new roles. (Special Announcement follows.)

Growth and Partnerships

Tricor continued to expand in 2011. To date, Tricor operates from 27 cities in 15 countries/territories with staff strength of over 1,650.

In mid-year, Tricor joined forces with Equiniti Limited in the UK and Link Market Services Limited in Australia to launch the Global Share Alliance. The alliance will facilitate the provision of investor services across markets.

The year also saw Tricor’s entry into Japan and India, partnering with prestigious professional services fi rms.

We welcome into the Tricor family leaders of our new Tricor entities, veterans in their respective fi elds:

• Henry Tan, Representative Director, Tricor K.K.

• Sapan Parekh, Chief Executive Offi cer, SKP Tricor

We look forward to working together with our experienced partners to enhance our service offerings.

Our People

Tricor has a large pool of talented professionals with commitment to their profession, their community and their families, who are well able to strike a balance between work and life demands, as reports and stories in this newsletter will show.

Thank you

We would like to extend our warmest thanks to our valued clients and business partners for their continuing support.

To our dedicated colleagues across the Tricor Group, we record our appreciation of their hard work and achievements over the past year, and look forward to more fruitful years in future working in partnership.

We wish you all and your families a healthy, happy and prosperous year ahead!

Johnny Ng Julian Chow

Group Chief Executive & Group Managing Director

Managing Director

Tricor Group

February 2012

Special Announcement

Tricor Services Limited is pleased to announce the following appointments:

• Natalia SENG Sze Ka Mee as Chief Executive Offi cer –

China and Hong Kong

• Shirley TSANG Siu Mei as Deputy Chief Executive Offi cer –

China and Hong Kong

• Susan LO Yee Har as Executive Director

Natalia and Shirley will head up our operations in China and Hong Kong. Natalia

will continue to act as Practice Leader of Corporate Services and China Consultancy

Services while Shirley will continue to act as Practice Leader of Business Services and

China Consultancy Services.

Susan will join the Management Committee as Executive Director and continue to act

as Director of Corporate Services and Head of Learning and Development.

These talented and committed colleagues bring a wealth of experience and excellent

track records to their new roles. We are excited about the synergy that will be

generated from their contributions and look forward to working with them in

developing our strategies for the future.

Please join us in congratulating Natalia, Shirley and Susan on their appointments.

Johnny Ng Julian Chow

Group Chief Executive & Group Managing Director

Managing Director

Tricor Group

February 2012


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Business News

Tricor Hong Kong

The Operating Environment

Hong Kong has been providing a platform for

Mainland Chinese companies to raise funds and to

invest offshore; and overseas companies to access

the growing markets in China and Asia.

Increasingly, Mainland and overseas companies have

been seeking listing on The Stock Exchange of Hong

Kong Limited (HKEx), and/or setting up operations

in Hong Kong or the Mainland. Apart from a large

number of initial public offerings (IPOs), dual

listings and secondary listings have become more

frequent. As Hong Kong develops further as an

offshore Renminbi (RMB) centre, RMB-denominated

investment products have also been on the increase.

Private companies, too, have been setting up

operations here and in the Mainland.

At the same time, to strengthen market quality

and transparency, both the government and HKEx

have been promoting higher standards of corporate

governance and tightening statutory and regulatory

requirements.

With the growth of new listings and new operations,

there has been increasing demand for outsourced

professional services.

The professional services sector will play an

important role in facilitating knowledge transfer,

standard setting and convergence with international

best practice.

Tricor, with its global network and collective

knowledge and expertise, is well poised to capture

business opportunities in this context and to

contribute to knowledge transfer and standard

setting.

Business Services

Cross Border Services

Tricor Business Services (BS) in Hong Kong and the

Mainland has been growing at great speed.

With over 300 accounting professionals (including

CPAs and registered students) based in Hong Kong,

Macau, Beijing, Shanghai and Shenzhen, we serve

a wide spectrum of industries. Our services include

accounting for management and compliance

reporting; cash, fund & payment administration;

human resources & payroll administration; business

advisory; trade services and systems solutions.

We continue to win major assignments from

multinational clients. In Singapore, for example,

we are engaged to provide accounting and payroll

services to two sovereign funds, related to property

development projects valuing over S$10 billion.

Customized Solutions with Enhanced Technology

While we adopt a unifi ed methodology to ensure

consistency of approach and quality of services, we

also develop customized solutions to meet client

needs case by case. Increasingly, technology forms

an important part of these solutions.

Despite global economic uncertainties in 2011, Tricor’s different business lines continued to grow and its

global partnerships continued to expand.

Tricor intends to further strengthen its competitive edge to be of service as Hong Kong consolidates

its position as China’s major international fi nancial centre under the National 12th Five-Year Plan.

The following highlights a number of our developments over the year.

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Corporate Services

Meeting Increasing Demand

Tricor Corporate Services (CS) is the largest corporate

secretarial practice in Hong Kong.

With over 170 governance trained professionals

(including chartered secretaries, law degree holders

and registered students), Tricor CS is well equipped

to cater for the increasing demand for outsourced

corporate secretarial services.

We maintain a sizable market share of those

companies engaging external secretarial services,

including named company secretary service. Our

services include company formation; corporate

governance & compliance; trust and company

secretarial services. We serve all types of companies,

including listed issuers, private companies and other

public companies.

In providing outsourced services, we support listed

clients, especially those headquartered outside

of Hong Kong, in dealing with governance and

compliance matters without incurring in-house

staffi ng and administrative costs.

Supporting Hong Kong’s Role

We participate in projects to promote the Hong

Kong advantage to Mainland companies pursuing

a 'going out' strategy. Setting up in Hong Kong

facilitates Mainland companies to raise funds and to

invest offshore.

Natalia Seng, Executive Director & Head of

Corporate Services and China Services of Tricor Hong

Kong, took part in a recent InvestHK symposium.

Natalia Seng (Executive Director & Head of Corporate Services and China Services, Tricor Hong Kong) promoting Hong Kong to Mainland companies at an InvestHK symposium in Beijing

This was co-sponsored by Hong Kong organizations

and the Beijing authorities. Natalia spoke on setting

up business in Hong Kong.

Range of CS Listed Clients

Currently Tricor CS includes over 100 listed issuers

in its client portfolio. Among these, over 45 issuers

have engaged our experienced chartered secretaries

as named company secretary.

CS listed clients include Main Board and GEM issuers,

H share issuers, dual listing and secondary listing

issuers and REITs.

Ongoing Technical Updates

Listed clients also benefi t from our ongoing updates

of the statutory and regulatory regime.

Our PLC Compliance and Advisory Services

(PLC standing for public listed companies) prepares

technical updates and advisories for clients as

necessary.

We have developed technology applications

for individual clients such as e-leave and daily

attendance tracking. We are currently working on

other web-based features that will facilitate clients

to retrieve information anywhere and to perform

human resources functions across regions.


China Services

Knowledge and Practice

Tricor China Services offers Business and Corporate

Services to companies setting up operations in the

Mainland. Rules and regulations in different regions

of the Mainland vary. Our in-depth knowledge and

practice experience of these different requirements

ensure speedy response and right solutions.

Offshore Consultancy

Tricor, in association with its offi ces around the

world, offers the best advice to Mainland companies

in corporate restructuring and/or offshore company

formation.

Investor Services

Total Solutions

Tricor Investor Services (IS), with a 120-strong

investor services team, offers a comprehensive suite

of IPO and ongoing Share Registration Services.

Services are also provided for employee share

option schemes; investor relations & shareholder

communications; corporate actions & company

restructuring; compliance reporting on issued share

capital to HKEx; acting as scrutineer at general

meetings and issuer website design, set up &

maintenance.

Concurrent engagement of Tricor Investor Services

and Corporate Services will create effi ciencies for

listed clients. The combined team, working side

by side, will deal with all listing, governance and

compliance matters in a timely manner.

Additional professional services are available from

Tricor's other business lines.

Service Enhancements

HKeIPO White Form

Tricor's HKeIPO White Form (www.hkeipo.hk)

provides an electronic platform for handling eIPO

applications and e-Auto Refund.

Tricor Investor Services Centre

Tricor Investor Services Centre (www.tricoris.com)

provides shareholder analytics to our listed clients

and portfolio management facilities to registered

securities holders.

Multiple Listing and Dual-Currency Functionalities

Services are available to deal with the growth

of dual listings and secondary listings in Hong

Kong and the emergence of RMB-denominated

investment products.

Tricor Investor Services management team

Left to right: Winnie Chow, Ricky Lee, Angelina Shi, Kevin Yuen, Allan Tong (Executive Director & Head of Investor Services, Tricor Hong Kong), Virginia Ng, Christina Lai, Andy So, Iris Shek and Kevin Leung

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Tricor Regional Investor Services

Tricor operates investor services in Singapore,

Malaysia and Brunei.

Currently Tricor Group provides share registration

and investor services to over 1,350 listed clients in

total.

Global Share Alliance

As from June 2011, Tricor offers integrated

share registration and investor services across

markets through the Global Share Alliance. This

is a strategic alliance between Tricor and leading

share registration service providers in the UK and

Australia.

More information on the alliance can be found

under the Mergers and Acquisitions section of this

newsletter, on the following page.

Achievements in 2011

As at 15 December 2011, Tricor IPO/Placing

assignments reached a total of 39, or 47%, out of

a market total of 82. The largest IPO in terms of

market capitalization in 2011, of Chow Tai Fook

Jewellery Group Limited, was handled by Tricor.

Currently Tricor provides ongoing share registration

services to over 780 issuers whose shares, warrants

and/or REIT units are listed on HKEx.

Sure-Reach Tricor

Sure-Reach Tricor, our joint venture (JV) in records

management and information management services

in Malaysia, is operating well.

This JV has recently taken up an interesting

assignment managing over 50 million records for a

client over the next 3 years.

Ho Lon Gee (CEO, Tricor Singapore) performing the ritualistic cutting of the roast pig to celebrate the opening of the new offi ce, amidst loud applause

Tricor Malaysia

Expansion & Relocation

Tricor Singapore opened its new offi ce on

1 November 2011 to much celebration and

excitement.

The new offi ce, situated in the heart of Singapore’s

fi nancial district and easily accessible by public

transport, is in a convenient location for business.

The offi ce can accommodate over 250 staff,

facilitating further growth of Tricor Singapore.

Clients and business associates are welcome to

visit our new offi ce at 80 Robinson Road, #02-00,

Singapore 068898.

Tricor Singapore


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Mergers and Acquisitions

The year 2011 marked Tricor’s alliance with leading share registration service providers in the UK and

Australia, and entry into the markets of Japan and India.

Tricor clients will have access to our enhanced capabilities in an expanding international network.

Global Share Alliance

Tricor, together with leading share

registration service providers in the UK and

Australia, established a strategic alliance

named Global Share Alliance.

The Global Share Alliance will facilitate the

provision of share registration and investor

services across markets.

Alliance members include Tricor Investor

Services in Hong Kong, Equiniti Limited

(Equiniti) based in the UK and Link Market

Services Limited (Link) based in Australia.

Equiniti is UK’s leading share registration

service provider servicing over 50% of

FTSE 100 companies while Link is Australia’s premium share registration service

provider servicing over 80 of the S&P/ASX Top 100 companies.

Alliance members together represent over 30 million shareholder records of more

than 4,000 companies listed in Hong Kong, Australia, Brunei, India, Malaysia,

New Zealand, Papua New Guinea, Singapore, South Africa and the UK.

Another milestone for Tricor – offi cial launch of the Global Share Alliance in London

Left to right: Julian Chow (Group Managing Director, Tricor), Allan Tong (Executive Director & Head of Investor Services, Tricor Hong Kong), John Parker (Managing Director, Equiniti), Phillip Muhlbauer (CEO, Link) and Paul Matthews (Managing Director, Corporate Markets, Equiniti)

Representatives of the Global Share Alliance on a visit to Tricor Hong Kong

Left to right (back row): Allan Tong, Julian Chow, Phillip Muhlbauer, Virginia Ng (IS Director, Tricor Hong Kong) and Paul Matthews

Left to right (front row): Johnny Ng (Group Chief Executive, Tricor), John Parker and John McMurtrie (Managing Director, Link)


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Entry into Japan

Tricor expanded its regional footprint with

the acquisition of a well established corporate

services fi rm, Ascendant Business Solutions

K.K. based in Tokyo, Japan. The new entity,

operating under the name of Tricor K.K. in

Japan, has a branch offi ce in Hong Kong under

the name of Tricor Japan Limited.

Tricor K.K. offers Business and Corporate

Services to clients in Japan and abroad.

The strengths of the professional team are

in fi nancial management, human capital

management, risk and compliance. The team

consists of qualifi ed accountants, tax advisers,

certifi ed social insurance labour consultants and

former business executives. There is a strong advisory arm as well.

Tricor K.K. services primarily a foreign multinational client base, with over 50% of

these clients being from the United States – 85% including Europe. Over 53% of

clients are listed companies in a wide range of industry sectors. Though the majority

of the staff are Japanese, English is the offi cial language of the fi rm.

Tricor K.K. has been able to successfully weather the recent earthquake/tsunami

issues in Japan, with 100% business continuity and growth in a diffi cult 2011.

Entry into India

Before year-end in 2011, Tricor concluded a JV agreement with the

SKP Group, a prestigious professional services group in India. This JV

marks Tricor’s entry into India. The new entity operates under the

name of SKP Tricor Corporate Services Pvt. Ltd (SKP Tricor).

SKP Tricor specializes in inbound and outbound business setups;

accounting; payroll; corporate compliance and outsourcing services.

Clients are mainly multinational corporations operating in varied

industries such as manufacturing, trading, services and liaison

operations. The JV hopes to provide seamless services to Tricor clients

keen on exploring the India advantage and in time to become the

most preferred corporate services provider for India bound companies.

With the addition of the Pune, Mumbai, New Delhi and Hyderabad offi ces of the JV

in India, Tricor’s global reach is further extended.

Tricor K.K. leadership

Left to right: Henry Tan (Representative Director), Naoto Kira and Yasunori Homma (Managing Directors) and Scott Smoler (Manager)

Johnny Ng welcoming Sapan Parekh (CEO, SKP Tricor) into the Tricor family

Listed clients of all three member fi rms will have access to global provision of fi rst

class services. International best practice and local knowledge will go hand in hand.

Support for global corporate actions and combined management information and

reporting services will be available.

The Global Share Alliance was offi cially launched in London in June 2011, and a

seminar was recently conducted in Macau to take collaboration further.


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Tricor Seminar

At the opening of the 9th Tricor Seminar

Left to right: Susan Lo (CS Director & Head of Professional Development and Training, Tricor Hong Kong), Allan Tong, Julian Chow, Dr David Li (Group Chairman, Tricor), Dr Roger King (Adjunct Professor of Finance, HKUST, distinguished speaker), Paul Go (Partner, Ernst & Young, distinguished speaker) and Natalia Seng

In 2011, Tricor held its 9th Annual Seminar on

Corporate Governance & Regulatory Updates.

In October, over 850 participants gathered at the

Conrad Hotel in Hong Kong for the occasion. The

seminar was overwhelmingly attended by our

valued clients and business associates. As with

previous years, the event proved to be a great

success.

Topics covered by the seminar this year included

the following:

• Building and Maintaining an Effective Board:

Challenges of Asian Listed Companies

• Maintaining a Healthy Degree of

Professional Scepticism

• Sponsor’s Role in IPO Due Diligence

• Management of Price Sensitive Information

Disclosure

• Proposed Listing Rule Amendments on

Corporate Governance

Chairman of the Tricor Group, Dr David Li, gave the

opening address. Dr Li pointed out the opportunities

for Hong Kong as China’s international fi nancial

centre against a background of economic

uncertainties worldwide. He further encouraged

listed companies to maintain a high standard of

corporate governance.

Tricor Group Managing Director Julian Chow

updated participants on Tricor’s business growth and

extension of its global network. In its 11th year

of operation, Tricor is entering new markets and

diversifying into more business lines.

Corporate Governance & Regulatory Updates


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Professor of Finance at the Hong Kong University of

Science and Technology, started off the seminar.

Dr King presented a variety of corporate governance

issues facing listed companies in Asia. He made

suggestions for the way forward, especially in

relation to the role of independent non-executive

directors.

Paul Go, Partner at Ernst & Young, our next

distinguished speaker, shared his insights into

auditors’ role in identifying suspicious accounting

transactions. To mitigate fraud risk, auditors need

to have preventative measures and be alert to red

fl ags – scenarios and warning signals that may

indicate some form of fraudulent activity.

Mo-Yee Lam, Executive Director at UBS AG and

expert in investment banking, then discussed

the role of sponsors in initial public offerings.

Participants learned about the independence and

due diligence requirements for sponsors of new

listings and the principles underlying sponsorship.

After the tea break, Tricor Hong Kong executives

from Corporate Services shared with participants

updates in the Hong Kong statutory and regulatory

regime.

This session covered two new developments:

statutory codifi cation of price sensitive information

(PSI) disclosure requirements and proposed

amendments to HKEx Listing Rules to promote

a higher level of corporate governance (public

consultation completed).

In relation to these developments, Eva Ngai and

Wendy Kam fi rst highlighted, through examples,

issues and action steps in the management of PSI

disclosure under a new statutory regime.

Kitty Chan and Winnie Yuen then presented the

proposed amendments to the Code on Corporate

Governance Practices (CG Code) and associated

Listing Rules, and discussed implications for

practice. (On 28 October 2011 HKEx published the

Consultation Conclusions and adopted most of the

proposed amendments, which will take effect in

stages in 2012.)

At closing of the seminar, our Natalia Seng

presented the concluding remarks. Natalia thanked

our clients and business associates for their support

and reminded us of Steve Jobs’ inspirational phrase,

"Stay hungry, stay foolish", a gentle reminder to

keep moving forward and not settle for less.

For more information on the Tricor Seminar, please

visit www.hk.tricorglobal.com/HK/seminar2011.

Mo-Yee Lam (Executive Director, UBS AG) speaking on sponsors’ role in IPO due diligence

Corporate Services executives from Tricor Hong Kong preparing to give their presentations

Left to right: Kitty Chan, Winnie Yuen, Wendy Kam and Eva Ngai


Left to right: Kevin Yuen (Tricor) and Albert Mui (Chevalier International Holdings Limited)

Left to right: Zoey Fan and Ivy Cheung (TownGas) with Amy Lok (Tricor)

Left to right: Karie Chung (Credit Suisse) and Shirley Tsang (Tricor)

Left to right: Natalia Seng (Tricor), Ken Chan (China Aerospace International Holdings Limited), Belinda Fung (Greater China Professional Services) and Virginia Ng (Tricor)

Left to right: Wendy Ho (Tricor), Jenny Ng (Sinofert Holdings Limited) and Maggie Chan (Tricor)

Left to right: Julian Chow (Tricor), Koji Mizutani and Hideo Nakamura (SBI Holdings, Inc.) and Corinna Leung (Tricor)

Left to right: John Poon (Tricor), Paul Lai (The Bank of East Asia) and Natalia Seng (Tricor)

Left to right: Ken Law (TPG-Axon Capital (HK) Ltd), Conbie Siu and Connie Pang (Tricor)

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Advancing Professional Frontiers

Tricor colleagues continued to support their professions in various ways.

In this issue, we bring to you broader dimensions of professional association, in addition to participation in professional activities.

We introduce community service of certain women professionals and development of future leaders by one professional organization.

AWAHK – impressive membership

Shirley Tsang (Executive Director & Head of Business Services and China Services, Tricor Hong Kong, second from left, front row) with other AWAHK members

Advancing Professional and Community Interests

The Association of Women Accountants (Hong

Kong) Limited (AWAHK) was set up in 2006 to

address matters of concern and particular interest

to women accountants. Women accountants are

on the increase, making up about 50% of the

accounting population in Hong Kong and playing an

increasingly important role.

Shirley Tsang, Executive Director & Head of Business

Services and China Services of Tricor Hong Kong,

has been elected Council Member and Honorary

Treasurer of AWAHK for the coming year.

AWAHK’s mission is multifold. The association

facilitates women accountants to progress in their

profession and at the same time achieve work life

balance.

Apart from profession-related activities, AWAHK

has joined forces with Hong Kong Women Doctors

Association and Hong Kong Federation of Women

AWAHK

Lawyers to offer care to the less privileged. The

project 'Ripples Action' is an interesting icon of this

community service.

Through 'Ripples Action', these women professionals

reach out to new migrants from Mainland China

and minority groups in Hong Kong (those from the

Philippines, Indonesia, India, Pakistan, and so on).

Joint action generates benefi cial synergies – with

women accountants providing advice on basic

accounting skills to optimize the use of limited

resources, women doctors promoting health check

skills, and women lawyers providing legal advice on

the rights of women and children.

Shirley reports, "I have truly enjoyed the

encounters with these committed women

professionals. Through exciting exchange of ideas

and friendly debates, they have enlightened my

mind and outlook. Many have demonstrated

also their exceptional talents other than their

known specialisms, such as singing, super class

organizational ability, compassionate love for

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Shirley Tsang (fi rst from left) with other women professionals in joint action advising minority groups on accounting techniques, health check skills and human rights in the face of domestic violence

Developing Future Leaders

Tricor has been a sponsor of the Qualifi cation Programme (QP) Case Analysis

Competition organized by the Hong Kong Institute of Certifi ed Public Accountants

(HKICPA) for several years. Tricor sponsors the event and offers internship and job

opportunities to successful participants. The competition is open to Hong Kong and

Mainland university student teams.

Our Shirley Tsang has been a member of the

competition working group and a reviewer of

scripts.

Through this competition, HKICPA promotes its

QP as a gateway to a professional qualifi cation

and, at the same time, provides a valuable

learning opportunity to students.

The competition exposes university students

to the real world situation through a business

case study. The standard is challenging and

matches that of a business case study in a MBA

programme. Through the process, participants

will enhance their problem solving, team

building and presentation skills.

An enthusiastic Hong Kong champion team receiving trophies from Philip Tsai, President of HKICPA (centre)

(Photograph reproduced by kind permission of HKICPA)

HKICPA

their families … I cannot but be amazed by the selfl ess support and humility shown

through the actions of our women professionals, a refl ection of the very best

womanly qualities."

Shirley hopes to contribute in her own small way to these community projects as well

as to advance the causes of her profession.


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Natalia Seng (fi rst from left) chairing a session on the Companies Ordinance Rewrite and e-Incorporation Services at the HKICS Annual Corporate & Regulatory Update (ACRU 2011)

HKICS and ICSA

Tricor CS executives continued to contribute their professional expertise in various

ways to The Hong Kong Institute of Chartered Secretaries (HKICS). Tricor also

sponsored HKICS professional events.

Over the year in 2011, Natalia Seng was active on the HKICS Council and committees.

Other Tricor colleagues provided support to HKICS activities, such as providing input

to submissions on various public consultation papers from the regulatory authorities.

In relation to The Institute of Chartered Secretaries and

Administrators (ICSA), Natalia Seng has been re-elected

representative of the China Division to serve on the ICSA Council.

Paul Moyes, CS Director & Head of Practice Development,

Marketing and Communications of Tricor Hong Kong, has been

elected a member of the HKICS Council.

In relation to another division of ICSA, Dr Cheah Foo Seong,

Chief Technical Offi cer of Tricor Malaysia Corporate Services, has been

elected President of the Malaysian Division (MAICSA).

The year 2011 being the 10th anniversary of the competition, HKICPA increased

competition centres to three, these being Beijing, Shanghai and Hong Kong.

The champion team from each centre then competed for the grand award in a

10-minute role play focused on ethical issues. The grand award was won by the

champion team from Beijing.

Shirley has been most impressed by the standard of the participants. As an ardent

believer in the value of education, Shirley considers projects such as this a worthy

cause for Tricor support.

Tricor, through sponsorships of this kind, is playing a part in grooming future leaders

of the community.

Paul Moyes

Dr Cheah Foo Seong


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Allan Tong has been re-elected Chairman of

the Federation of Share Registrars Limited (the

Federation) in Hong Kong for the year 2011/12,

his 6th year of consecutive service.

IS Director Virginia Ng and IS Senior Manager

Winnie Chow have been re-elected members of the

Executive Committee.

Over the year in 2011, Allan was actively involved in

information exchange with and proposals to

the Securities and Futures Commission (SFC) and

HKEx on matters relating to market effi ciencies.

Connie Smith, Managing Director of Tricor Barbados, has been elected President of

The Barbados International Business Association (BIBA). Connie will continue to

serve as Chairperson of the Service Providers and International Business Companies

Committee of BIBA.

BIBA, with over 170 member fi rms, provides a network for meetings and exchange

among persons involved in international business. BIBA has a chapter in Canada,

which serves to strengthen business between Canada and Barbados.

As the new President of BIBA, Connie hopes to work closely with the Barbados

government to bring about reforms in legislation and practices that will facilitate the

development of international business.

BIBA

Allan Tong re-elected Chairman of the Federation of Share Registrars for the 6th year

Left to right: Virginia Ng (Executive Committee member, the Federation), James Wong (Vice Chairman, the Federation), Keith Lui (Executive Director, Supervision of Markets, SFC), Allan Tong (Chairman, the Federation), Mike Wong (CEO, The Chamber of Hong Kong Listed Companies), Jojo Choy (Chairman, The Institute of Securities Dealers Limited), Derrick Fung (Head of Clearing Division, HKEx) and Thrity Mukadam (Associate Director, Supervision of Markets, SFC)

Federation of Share Registrars

Discussions related to issues such as implementing

a scripless securities market; smoothing the

way for certain operations under The Codes on

Takeovers and Mergers and Share Repurchases; and

formulating a Dual Tranche Dual Counter (DTDC)

model to facilitate RMB/HKD dual-currency IPOs and

follow-on RMB fund raising for Hong Kong listed

issuers.

As always, Allan continues his commitment to

upholding the service standards and interests of

share registrars in Hong Kong.

Connie Smith


Networking

Tricor Hong Kong

CIB Annual Conference CPA Australia Career Expo

CPA Australia Congress

Tricor as a sponsor of the Annual Conference of the Hong Kong Confederation of Insurance Brokers (CIB)

Left to right: Richard Beattie (Tricor) accepting the sponsor’s souvenir from Ronald Lai (CIB/AON)

Left to right: Betty Lee and Brenda Lee (Tricor) introducing Tricor to congress participants

Tricor as a sponsor of the CPA Australia Congress

Left to right: Lawrence Fok (CPA Australia/TownGas) presenting the sponsor’s souvenir to Shirley Tsang (Tricor)

Tricor in support of the CPA Australia Career Expo

Left to right: Phil Ingram (Australia Trade Commission, Hong Kong), Shirley Tsang (Tricor) and Lawrence Fok (CPA Australia/TownGas)

Left to right: Caron Lee, Winnie Yuen, Wendy Kam, Natalia Seng and Rita Li (Tricor), Karie Chung (Credit Suisse) and Alson Law (The Bank of East Asia)

Left to right: Phillip Baldwin (HKICS), Natalia Seng (Tricor), April Chan (HKICS) and Martin Wheatley (formerly SFC)

HKICS Annual Dinner

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Participants of the HKICS Student Ambassadors Programme on a company visit to Tricor – an opportunity to learn about the core services of the largest training fi rm of Chartered Secretaries in Hong Kong

Tricor is a sponsor of the Student Ambassadors Programme and provides summer internship opportunities to suitable students

Left to right: Susan Lo (Tricor) accepting the sponsor’s souvenir from Candy Wong (HKICS)

Participating in Tricor Consulting’s Minimum Wages Seminar

John Ng (Tricor, second from right) with members of New Life Psychiatric Rehabilitation Association

K T Lai (Tricor, second from left) with other seminar participants

HKICS Student Ambassadors Programme

Tricor Consulting Seminar Series

Tricor as a sponsor of the HKICS Corporate Governance Paper Competition

HKICS Corporate Governance Paper Competition

Left to right: Anita Tse (Tricor) accepting the sponsor’s souvenir from Phillip Baldwin (HKICS)


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Tricor clients and business associates enjoying another great year of the Hong Kong Tens Tournament

Left to right (back row): Paul Moyes (Tricor), Andrew Phillips (AR Evans), Graeme Menzies (Tricor alumnus), Richard Beattie (Tricor), Andrew Young (MIB) and Lawrence Dallaglio (former Rugby World Cup player)

Left to right (front row): Henry Tan and Betty Lee (Tricor)

Left to right (back row): Richard Beattie, Graeme Menzies, Henry Tan and John Ng (Tricor) with Tad Kageyama (Kroll Associates)

Left to right (front row): Andrew Young and Chris Campion (Tricor)

Rugby Tens Tournament

Visit to Credit Suisse

Tricor Malaysia

John Poon (Tricor) updating participants on tax issues for companies setting up business in Mainland China, at a seminar organized by the Hong Kong Chamber of Commerce in Shanghai

Seminar on Setting up Business in Mainland China

Experts from BEA, Affi n Bank and Tricor sharing with clients various issues relating to growth opportunities in China, at a Corporate Development Day in Kuala Lumpur

BEA and Affi n Bank Seminar

Left to right: Patrick Wong (Tricor), Karie Chung and Michael Yong-Haron (Credit Suisse), Allan Tong and Shirley Tsang (Tricor), Raynard Cheng (Credit Suisse) and Natalia Seng (Tricor)

Tricor Mainland China

TRICORIAN February 2012 17TRICORIAN February 2012 17

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Hand in Hand, into the World of BooksHHHHHHHHHHHHHHaaaaaaaaaaaaaannnnnnnnnnnnnndddddddddddddddd iiiiiiiiiiiiiinnnnnnnnnnnnnn HHHHHHHHHHHHHHaaaaaaaaaaaaaannnnnnnnnnnnnndddddddddddddddd,,,,,,,,,,,,,, iiiiiiiiiiiiiinnnnnnnnnnnnnnttttttttttttttttooooooooooooooo tttttttttttttttthhhhhhhhhhhhhheeeeeeeeeeeeeee WWWWWWWWWWWWWWWWWoooooooooooooorrrrrrrrrrrrrrlllllllllllllldddddddddddddddd ooooooooooooooooffffffffffffffff BBBBBBBBBBBBBBooooooooooooooooooooooooooooooookkkkkkkkkkkkkkssssssssssssss

Tricor colleagues write on ...

Early Years

He began phonics in kindergarten, which helped

him to read aloud. He was 'formally' introduced

to reading in this way. He read a well known

series with his teachers. He was really interested

in the stories. As I observed him with these books,

I learned valuable lessons that I was to apply over

the years:

□ Reading can be introduced according to

reading level.

□ Books can be children’s friends.

□ Books can be self-learning aids,

with language and pictures interacting

to tell a story.

□ Children learn many things from books,

not just language.

□ Children who relate to characters in books

want to read more.

I love reading. I have a son, Justin, who will be

turning eleven soon. He loves reading too. I must

admit that my husband, who loves reading as

well, and I are behind the scenes in steering Justin

towards a love of books. In the past ten years, we

have spent much effort in doing this and have

been amazed at the benefi ts of reading. I would

like, therefore, to share this experience with you.

I believe that reading helps learning; and reading

is necessary and useful. I believe that the reading

habit could be developed as early as possible;

likewise learning of a second language. I put these

beliefs into practice in bringing up my son.

Starting Out

I started out in this endeavour when Justin was

two months old. Every day I played him CDs that

have lovely songs and stories in English. When he

was a year old, I showed him videos and books of

stories which he had already come across through

the CDs. He loved those CDs, videos and books;

and would sing and dance with the music.

As a working mother, I devoted almost all

my spare time to the family. When Justin was

between one to two years, I would make use of

every spare moment to play with him. As many

Hong Kong mothers would do, I would often try

to combine playing and learning. When we were

at home together, my son’s toys (and my teaching

aids) would be sticker books, game cards, phonics

cards, fl ip-fold books and posters. In this way

my son became skilled at holding a book with

his little hands. He could even recognize certain

simple words. This, we found, gave him a good

foundation for an English speaking kindergarten

in which we placed him.Effective self-learning through carefully illustrated books – enabling children to relate the words 'gloves', 'stems' and 'clippers' to the appropriate objects in this example

(Source: 'Sleeping Beauty', Oxford Reading Tree Stage 5, p.5, reproduced by kind permission of Oxford University Press)

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18 TRICORIAN February 201218 TRICORIAN February 2012

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Children’s books are often series books, telling

stories about the same characters. Justin would

ask for more books of the same series if he

is interested in certain characters. I began a

collection for him, which includes such series as

the Oxford Reading Tree, Berenstain Bears, Cam

Jansen Mysteries and so on. He read these in his

kindergarten and junior primary years.

These books have certain elements in common.

They have likeable characters; describe events that

children can relate to; include colourful pictures;

and are humorous.

Home Library

My husband and I began buying books at

local bookshops and online, and would search

newspaper articles, publishers’ newsletters and so

on for information. We thought that if interesting

and suitable books are ready to hand, it would

encourage Justin to read more.

I would try to read through all the books before

I gave them to my son. I knew his preferences for

certain kinds of stories (no scary tales, thank you).

As a 'pragmatic' mother, I knew only too well he

had little time to spare; there would be schoolwork

to attend to.

Reading for Enjoyment

I was rewarded for my efforts.

I found that my son really enjoyed reading. He

would burst into fi ts of laughter when he was

reading; beg me to make up new stories with the

book characters; keep on asking for more books if

he was interested in a series; and read for at least

15 minutes everyday before bedtime. He would

even read while he was changing his clothes!

Diversifying the Reading List

When Justin started primary schooling at a local

Chinese school, his interest in English books

gradually shifted to Chinese books. He began

reading simplifi ed Chinese classics, such as Journey

to the West ( ), Romance of the Three

Kingdoms ( ), The Thirty-six Stratagems

( ) and Biography of General Yue Fei

( ). He loved discussing these stories with his

father. Together they would analyze the character

and behaviour of certain heroes.

Wendy with some of the books she has bought for Justin over the years

Wendy told us she moved into this fl at partly because she fell in love with these bookshelves in what was to become Justin’s bedroom

Always a book in hand – snack time, after meal, any time (leaving chocolate marks in between the pages very often)


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Justin became 'addicted' to a Chinese series, Kwan

Wai at Primary School ( ), produced by a

Taiwanese publisher. These stories tell the school

life of a group of primary students, from primary

1 to 6. My son and his classmates are still enjoying

these stories, which they can relate to.

I kept on supplying Justin with good reading

materials. When I found he had little interest in

non-fi ction, I tried to encourage him by ordering

children’s newspapers and magazines.

Into the World of Comics

At ten years, Justin’s taste for books has changed,

yet again. The infl uence of classmates and friends

has become important.

He has taken to comics. I was at fi rst rather

alarmed. Naturally as an anxious mother, I prefer

to see him reading words rather than pictures.

However, I found that this genre does in fact

include words as well as pictures.

He has recently been reading a series of

'knowledge comics' ( ). Each is an adventure

story, a 'treasure hunt', in the historical context of

a country ( ). Through

each treasure hunt, the reader learns about the

history, culture and customs of a country.

He has also been watching the Pokémon cartoons

on TV, which is a hot topic among kids at school.

As I discourage TV, he has asked for a dictionary

( ) on the Pokémon characters. From this he

learns fairly complex Chinese words and phrases.

With increasing interest in the Pokémon stories, he

even took the initiative to borrow English chapter

books on Pokémon. From these he learns to

describe Pokémon combat moves in English.

Diffi culties Along the Way

Life with a child is not always as easy as one hopes

it to be.

As my son grows older, his 'loyalty' to reading

has been diverted to TV, the computer, other

technological devices, and of course, electronic

games. It is diffi cult for kids to resist such

temptation.

Constant reading can be a discipline issue.

Sometimes, Justin would keep on reading and

postponing bedtime. Fortunately for us, he

understands that reading in the car or on the bus

and during school lessons is strictly forbidden and

he always follows this rule.

A variety of reading matter for Justin

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Disclaimer: Books mentioned in this article are meant to be examples of reading matter and are not intended to serve a promotional purpose.

Benefi ts of Reading

A child who has developed the habit of reading

does not automatically turn into a good writer or

top student. I have no such aspirations. I simply

want to try my best to help my son develop his full

potential, be it through reading or other activities.

Justin has gained much through reading. His

general knowledge has increased and his language

skills have strengthened. Synergies appear on the

most unexpected occasions. When we are chatting,

he would refer to information, words or pictures

that he has come across in books. I may not want

him to indulge in Pokémon, but it has its benefi ts

too. My son recalls words used in the Pokémon

dictionary instead of the ordinary dictionary, when

he has diffi culties doing his homework!

Not just reading

Sharing

Refl ecting on my experience with Justin, I fi nd

truth in what the experts say. Reading could

indeed start from a very young age; and putting

the right books into the right hands at the right

time is all important.

Reading has countless benefi ts. I have no regrets

in committing my time and resources to help

my son acquire the habit of reading. I would be

very happy to share my experience further with

colleagues who are interested.

Wendy Kam (Tricor Hong Kong)

Mother and son, a happy team

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What started off as a tentative enquiry ended up being a valuable opportunity for the two of us, Alfred Chu from Tricor Hong Kong and David Kong from Tricor Shanghai, to be paired up for secondment to the Tricor Beijing offi ce for three months this year.

An Experience Not To Be Missed

This was the fi rst time either of us had a work assignment away from home.

Before our departure for the posting, we were both very excited yet a little nervous, anxiously anticipating the different work styles and experiences that would broaden our horizons.

We were thrilled about the work location. Beijing is our country’s capital city with many historical sites. We would now have the good fortune to live amidst this history before the sites are gone with the passage of time. Our expectations were more than fulfi lled in reality. We did experience China’s history through Beijing; more than this – we were amazed by the modernity and vitality of the city, and the impressive mix of contemporary and historical architecture.

Autumn is the best time to be in Beijing. Climate wise, we experienced the best of Beijing, being seconded from late summer to early autumn. It was really comfortable weather for us.

The company made arrangements for us to share an apartment close to the Beijing offi ce. At fi rst we looked upon this arrangement with some hesitation. We were both a little uneasy about sharing a fl at with a total stranger, as David and I had not met before. As it turned out, we were very pleased to fi nd the 'stranger' turning out to be a most friendly and considerate fl atmate.

Work in Beijing

We were assigned to work with the same client to provide outsourcing services. There were complex requirements. However, both of us have been with Tricor for two to three years, and this experience gave us a head start.

We were happy to work together. We shared different parts of the job. David focused on the accounting function while Alfred took up the payment function. Although accounting policies and requirements in Hong Kong and Mainland China are not the same, we were up to speed in dealing with these requirements as we had received thorough professional training at Tricor. Tricor has a unifi ed workpaper approach and methodology for its accounting function, whether its operations are based in Hong Kong, Beijing or Shanghai. We applied this common workpaper approach and methodology to ably serve the client’s needs right from the beginning.

A lasting friendship in the making – David (left) and Alfred (right)

"Would you be interested in working at our Beijing offi ce?"

Secondment to BeijingSSSSSSSSSSSSSSSSSSSSSSSSSeeeeeeeeeeeeeeeeeeeeeeeeeccccccccccccccccccccccccccooooooooooooooooooooooooonnnnnnnnnnnnnnnnnnndddddddddddddddddddddddddmmmmmmmmmmmmmmmmmmmeeeeeeeeeeeeeeeeeeeeeeeeennnnnnnnnnnnnnnnnnnnnttttttttttttttttttttttt ttttttttttttttttttttooooooooooooooooooooooooooo BBBBBBBBBBBBBBBBBBBBBBBBBBBeeeeeeeeeeeeeeeeeeeeeeeeeeeiiiiiiiiiiiiiiiiijjjjjjjjjjjjjjjjjjjjiiiiiiiiiiiiiiiinnnnnnnnnnnnnnnnggggggggggggggggggggggggggg

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As we lived in the same apartment, in our spare time, we often shared work experiences and discussed how to work more effectively. In relation to payment outsourcing, for example, Alfred would be responsible for payments while David would focus on the accounting. Alfred would complete the process of verifi cation of proper approval from clients, validation of payment claims and cross checking of source supporting documents before arranging the payments. In addition, he would take the further step of analyzing the nature of the expenses and provide a detailed cash movement breakdown to facilitate David to do the relevant analysis coding for accounting purposes. In this way, we saved time and effort in the total process and avoided duplication of work.

As new challenges arose, we learned by doing and tried our best to meet our client’s requirements. At all times we tried to communicate clearly, tactfully and effectively with our client and associates.

Over this period, we learned that people in different cultures have their own points of view about work and life, and their own ways of thinking over and sorting out problems.

At one of our lunches with Beijing colleagues

Left to right (back row): Summer Xia, David Kong, Joseph Cheung, Moss Mo, Tina Zhu and Alfred Chu

Left to right (front row): Joan An, Candy Wang, Becky Wang, Sherry Liu and Lisa Ding

We often lunched with colleagues to learn how clients and government offi cials operate in Beijing versus Hong Kong or Shanghai. Guidance from colleagues smoothed the way for us to resolve issues and strengthened our confi dence in interacting with the client. In turn, we tried to go the extra mile to prepare adequate and informative workpapers to facilitate colleagues who will take up the responsibility for this engagement after our departure. We set down in full detail the work arrangement, tasks, procedures, timeline, special considerations and matters for attention for their future reference.

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Work Life Balance

Despite busy work schedules on weekdays, we had the most interesting time at weekends. Our colleagues were most kind in taking the time to show us around the city. We visited magnifi cent and memorable sites such as the Forbidden City, Tiananmen Square, Temple of Heaven, Summer Palace, Badaling Great Wall of China, the "Bird’s Nest" and the "Water Cube".

The Great Wall is a 'must-see' for visitors to Beijing. There is a famous saying, "He who doesn’t reach the Great Wall is not a true man." The Great Wall is an immensely long man-made wall that was originally built to keep out invaders. After the state of Qin unifi ed China in 221 B.C., the Wall was said to be extended to more than 10,000 li in length. This is the origin of the name of '10,000-li Great Wall'. It is also known as one of the 7 Wonders of the Medieval World.

One fi ne day, colleagues accompanied us on a visit to the Badaling Great Wall. After a two-hour bus ride, the grand structure appeared before us. The Great Wall looked very much like a dragon, stretching silently and gracefully along the beautiful mountain tops on this historical site. We could not help exclaiming in admiration,

"What a magnifi cent sight! This is indeed a symbol of China."

At that very moment, both of us felt immensely proud to be Chinese. With great delight and humility at once, we walked up the wall marvelling at the amazing ingenuity of ancient Chinese architects and labourers.

We spent the whole afternoon at the wall; no one felt like going home until late in the evening. We certainly enjoyed this memorable journey!

Alfred at Tiananmen Square

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What We Have Gained

Working with colleagues in Beijing, we learned much about teamwork and respect for individual differences.

Cooperation through teamwork facilitates division of work and multiplies the chances of success. Each individual has to be committed to the group’s efforts – that is what makes a team, a company, a society and a civilization work. We need to respect individuals in the team, treat each other fairly, share different views honestly, enjoy the friendship, express our ideas candidly, work towards a common goal and help one another to achieve it.

We also learned to recognize the competitive advantage of Tricor’s use of one common methodology at work. It enabled us to go straight to the heart of the matter when starting up with our client, which greatly boosted our confi dence.

Three months of secondment went by very quickly. We very much appreciated the support of our Beijing colleagues during this time. Without this, we would not have been able to adapt ourselves to the different work requirements so speedily and effectively. All of us got along well, more so as the days went by, developing deep friendships that we shall value for a lifetime. We wish to thank our colleagues again for their great support and guidance.

Alfred Chu (Tricor Hong Kong)David Kong (Tricor Shanghai)

"He who doesn’t reach the Great Wall is not a true man", a saying that is obviously endorsed by Alfred (left) and David (right) posing at Badaling

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'things to do'; it is about the way people behave,

talk, report and challenge each other, especially at

senior levels of management.

Setting Sights on a Career

From what I learned in London, I knew I want

to be trained as a company secretary, given the

vast opportunities to combine corporate law,

finance, governance and other general corporate

secretarial practices. The growing importance

placed on corporate governance has enhanced the

role of the company secretary; plus the profession

is one of the few that has in it the birth, life and

death of companies!

I was keenly aware, from my exposure, of the

requirements for a competent company secretary,

that of being technically adept and being familiar

with stock exchange regulations, applicable

laws and all aspects of corporate governance.

Additionally, a company secretary must have

complete integrity and be able to operate

confidentially, as well as being diligent, meticulous

and having a good eye for detail.

Learning on the Job

In January 2009, I was fortunate to be employed

by Tricor under the corporate services part of the

business. I knew that Tricor is the largest employer

of company secretaries in Hong Kong and that

I would learn from the best. I settled in quickly

after being given intensive training covering

every possible aspect of the role. This gave me the

fantastic foundation I needed in order to acquire

a core of specialist knowledge to work with our

clients. My job requires a real interest in business.

Over time I have developed a better understanding

of individual clients’ challenges and needs.

I have observed that Hong Kong is still in the

development stage in terms of promoting good

corporate governance among companies. This is

especially so in relation to the crucial role of the

company secretary as gatekeeper of good

Coming Home

The bright cabin lights switched on as we landed.

I remembered hearing the flight attendant’s

greeting, "Welcome to Hong Kong. The local time

is 6:00 pm on Friday, 1 October 2008." I gazed

out the window and saw the familiar sights,

the backdrop of the hazy mountains and other

planes pulling into the terminal as dusk began to

fall. Sitting patiently in my seat I let exhausted

businessmen and other weary travellers drag their

bags down the aisle and out the cabin door.

I was in no rush; I had returned to "Asia’s World

City" and I was here for the long haul. I had left

Hong Kong in 2001 to pursue further education

in bonnie St Andrews, Glasgow and for work in

London. I made the decision to come home to

be closer to my family and to build my career

in Hong Kong. The day I arrived coincided with

an auspicious day, National Day of the People’s

Republic of China.

Trying Things Out

When I graduated from the University of Glasgow

I hadn’t a clue what I wanted to do career wise,

but I persevered in applying for a variety of jobs

in London. I happened to come across a niche

firm that specializes in corporate governance

consulting. They were looking for a fresh graduate

to join them. This immediately got my attention.

I applied for the job, was successful, and started

working a few weeks later.

The firm provides corporate services support to

FTSE 100 and 250 companies in the UK and gives

advice on best practice governance and assurance

to help protect and create shareholder value. The

work mainly involves board and board committee

evaluations through self assessment and external

reviews. I learned about the different aspects

of governance and board responsibility relating

to risk management, assurance and corporate

behaviour. My work helped my understanding that

good governance is not just about ticking boxes of

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A Career of ChoiceAAAAAAAAAAAAAAAA CCCCCCCCCCCCCCCCaaaaaaaaaaaaaaaarrrrrrrrrrrrrrreeeeeeeeeeeeeeeeeeeeeeeeeerrrrrrrrrrrrrr ooooooooooooooofffffffffffffff CCCCCCCCCCCCCCCChhhhhhhhhhhhhhooooooooooooooiiiiiiiiiiiiiccccccccccccccceeeeeeeeeeeeeeee


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governance. The Hong Kong Stock Exchange will be implementing Listing Rule

Amendments to promote a higher level of corporate governance. The role of the

company secretary in ensuring good governance is increasingly being recognized.

Working at Chartered Status

I am also currently studying for a Master’s degree in Professional Accounting and

Corporate Governance. I have discovered the hard way that maintaining a good

balance of work, school and my personal life is a challenge in itself; there are just not

enough hours in the day! I have had to dedicate an enormous amount of time to my

degree studies due to the additional group work, coursework, tests and exams on

top of attending classes. However, this qualification is the best for the role because

it has been specifically designed with the role of the company secretary in mind and

upon completion, I will attain chartered status. Fortunately my seniors have been

most understanding and supportive, which has allowed me to continue my studies.

Balancing Work and Play

When I am not studying, I can be found on the tennis courts. I am part of the ladies

league at my local club and I also enter into a couple of championship competitions

a year.

I also love to travel, discover new places and try new things. On a recent trip to

Hawaii, I visited the island of Maui. After watching the sun rise at 5:00 am, I felt

rather adventurous and signed up for a zipline tour at Haleakala crater. I am not

afraid of heights but it was one of the most exhilarating adventures I have ever had.

I soared through the tree tops, across canyons and rivers, and wobbled over Indiana

Jones style swinging bridges. I had a marvellous time in Hawaii and hope to return in

the future.

Natalie active on the tennis court, with a forehand smash Champion

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Relaxing

Balancing work and play: a Hawaiian holiday

Enjoying the sunshine

One of my highlights of the year was attending

the Emirates Melbourne Cup Day, 'the race that

stops a nation', at Flemington Racecourse in early

November this year.

This prestigious horse race has been held annually

for the past 151 years and is a major part of the

social and sporting culture of Australia. I was

among the 100,000-plus crowd to witness an

absolutely thrilling finish where the winning horse

was eventually declared by a margin of a few

millimetres.

The Melbourne Cup was not just about the horses,

it was also about the fashion. After all when it

comes to dress codes, the races are in a league of

their own! Being the ultimate style day, women

and even men spent several months in advance

arranging their outfit for the big day to stand

out from the crowd. I know I spent a good bit of

time finding the perfect accessories and the most

important accessory of all was my eye-catching

headwear! I saw an explosion of ladies in elegant

and bright colours when I arrived at the track; it

was a spectacular sight. I had the most wonderful

time and I already have next

year’s race date earmarked in

my diary!

Looking into the future, my

particular goal has been

to make the most of the

opportunities that I may come

across and to add value in any

way I can in our professional

business. I look forward to

the opportunity of meeting

many more interesting

people such as our clients and

continuing to work together

with my colleagues during my

developing career and learning

as much as I can from them.

Natalie Stevenson

(Tricor Hong Kong) Natalie in her lovely headgear, amidst the crowd on Melbourne Cup Day

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Tricor Japan Joining with a BangTTTTTTTrrrrrrriiiiiicccccccooooooorrrrrrr JJJJJJJaaaaaaapppppppaaaaaaannnnnnn JJJJJJJoooooooiiiiiiinnnnnnniiiiiiinnnnnnnggggggg wwwwwwwiiiiiittttttthhhhhhh aaaaaaa BBBBBBBaaaaaaannnnnnnggggggg

and fi res. We had people crying and shaking

throughout this time. I had to tell the team to get

under the desks and not to worry.

"Everything is goingto be OK."

So I said. I had to remain calm and walk around

the offi ce but frankly, I wanted to duck for cover

as well. Can’t show it … can’t show it … If I panic,

everyone else will panic – they never taught me

this at school!

The shaking stopped. We still had power and

then a fl ood of emails came in: Are you OK … are

you OK? I closed the email I was going to send

to Johnny so as to respond to the other emails. A

message popped up, "Outlook has automatically

saved a draft of this message. Do you want to keep

it?" I thought about it for a second and clicked

'Yes' out of habit. It went into the drafts folder.

I came out of my private offi ce to go to the main

working area. What a mess it was – water all over,

books all over, elevators down, people trying to

call home (phones were dead) not knowing the

status of their loved ones, people looking for a

radio to get the latest news … It looked like most

of my team would have to spend the night at the

offi ce or to walk for hours home. This was a pretty

bad day.

The weekend was worse. After hundreds of

aftershocks, some as big as 7.0 in magnitude,

I got a note saying that the parents of one of my

colleagues were missing in the tsunami. How am

I going to handle this one …?

Come Monday morning, I wanted to see who

would be at the offi ce, as the trains were either

down or running less frequently to save power.

I had to the best of my ability sent email or text

to ask people not to come to work if they had

diffi culty getting to the offi ce. Fortunately I live

close by and could walk.

Wow … this is a big one …

Okay … this isn’t stopping …

Oh … this is going to be a problem …

These were just some of the thoughts simultaneously

racing through my brain on Friday, 11 March 2011

at 2:46:23 pm, Japan local time. At that point in

time, a 9.0 magnitude earthquake struck Japan,

along with a tsunami that eventually killed over

18,000 people and a radiation problem that will be

an issue for decades.

I have spent most of my life in California and

Japan, and to me earthquakes are common.

However, this time the experience was different.

Not only was the earthquake much bigger and of

longer duration, there was much more on the line

for me than ever before. Unlike in the past where

the responsibility was only to myself, this time

I was balancing managing my own growing family,

my work team family, and at that stage, pondering

joining a bigger Tricor family.

During the initial shake sitting at my desk at our

Japan offi ce on the 9th fl oor of a tall building, my

thoughts were: Is everything OK … family, staff,

clients? At the same time, I became suddenly

aware: Joining Tricor is probably over – something

I had been working on for months was gone in

less than a minute. Ironically, at that very moment,

I was writing an email to Johnny and team

discussing the next steps in the integration of the

Japan business into the Tricor Group.

A large crash 20 seconds into the quake!! Two

bookshelves came hurling down – again, ironically

a bunch of tax books – so I suppose there is truth

to the saying "death and taxes". My tax team

quickly got up from under the table and started to

brace the other bookshelves. Another crash – this

time a water cooler fi lled to the brim landed on

the fl oor on the other side of the offi ce, pouring

litres of water out over a computer and carpets in

our payroll processing section. We raced over and

yanked out the power cord before electric shocks

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Perspectives 4

To my surprise, when I arrived, the majority of my

management, the engagement managers and their

engagement teams, were in the offi ce working

in the dark. Even up to the writing of this article

at the end of summer, half the offi ce was still

working in the dark to conserve energy.

All business services functioned as normal on

that Monday despite the disaster – all payrolls

were done on time, accounting books closed,

and all client obligations handled. On that day

also, we promptly decided to cancel the company

event scheduled for 25 March and donated the

entire budget to Japan Red Cross. We then set

up a matching donation programme: If staff

contributed 1 yen, the company would as well.

Interestingly, our Hong Kong team contributed the

most on a per person basis.

I still had my obligations to my potential partners

in Tricor and I called H C Ying and Paul Moyes, my

counterparts in the proposed Japan integration,

the same morning. I frankly said, "You’ve seen

the news, are you sure you still want to have

a Japan offi ce? We’re going to struggle for a

while." Without hesitation, they both answered,

"Absolutely." And this was subsequently

reciprocated by Tricor senior management. Tricor

had proceeded as planned as if the earthquake

had never happened. Honestly, I’m not sure I

would or could have done the same if it had been

the other way round.

It was at that moment I knew I made the right

choice to be a part of the Tricor family. Beyond

being a group of talented people, this is a group

of decent people that think long term over the

short term. I knew that my Japan colleagues who

have gone through thick and thin with me deserve

to be with a team of like minded people. That day,

I took the email for Johnny out of the drafts folder

and hit 'Send'.

… A week later, my colleague found her parents.

Henry Tan (Tricor Japan)

After the earthquake – a lightless elevator lobby (right) and a ceiling light space without a bulb (far right)

No loss in effi ciency working in the dark (left)

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Work Life Balance, the Japanese WayWWWWWWWWWWWWWWWWWWoooooooooooooooorrrrrrrrrrrrrrkkkkkkkkkkkkkkkk LLLLLLLLLLLLLLiiiiiiiiiiiiiiffffffffffffffffeeeeeeeeeeeeeeee BBBBBBBBBBBBBBBaaaaaaaaaaaaaaaallllllllllllllaaaaaaaaaaaaaaaannnnnnnnnnnnnncccccccccccccccceeeeeeeeeeeeeeee,,,,,,,,,,,,,,, tttttttttttttttthhhhhhhhhhhhhheeeeeeeeeeeeeeee JJJJJJJJJJJJJJaaaaaaaaaaaaaaappppppppppppppppaaaaaaaaaaaaaaannnnnnnnnnnnnneeeeeeeeeeeeeeesssssssssssssssseeeeeeeeeeeeeeee WWWWWWWWWWWWWWWWWWaaaaaaaaaaaaaaayyyyyyyyyyyyyyyy

It was a trip to Hawaii that got me hooked on

traditional Hawaiian crafts, especially Hawaiian

quilts.

My interest in crafts came from my mother. She

teaches tailoring and has made different kinds

of clothing, fancy articles and knitted items for

the family. Whenever my mother works on these,

I have a keen sense of her love for us. With her

infl uence I have fallen in love too with knitting

and working with fabrics.

I am good at knitting and can create knitting

patterns in any design and size. I have tried making

an argyle sweater, a fi sherman’s sweater, and even

a cowichan sweater which is considered high level

knitting! I am good also at making all types of

skirts, whatever the fabric.

Kiyomi (right) in red lei and colleagues sharing a moment together on 'Hawaiian Night', a Tricor Japan off-site event

Sewing quilt motif stitch by stitch

In quilting, the most interesting part for me is

the process – the progression of stitches to the

fi nished product. I always have a sense of getting

close to completion as I quilt. When a piece of

work is fi nished, I am fi lled with a feeling of

accomplishment. For this reason, I am always

satisfi ed with what I have done and am not

particularly attached to anything I have made.

I always give them away as presents for friends and

family. I have given away cushions, bags, accessory

pouches, tapestries, coasters, tissue box cases and

many other items. That being said, there is one

piece of work that I have kept as an exception.

This is a huge bedspread with a beautiful leaf

motif, which can cover a regular single bed to the

fl oor. I spent more than two months creating this

bedspread for my daughter and it has become a

keepsake.

When I concentrate on making a new Hawaiian

quilt, sewing every single stitch, I renew myself in

body and spirit. I enjoy the sewing so much that I

lose track of all time as I do it. I really think that it

is important in life to be fulfi lled and that is what

Hawaiian quilting does for me.

I am devoted to my work at Tricor Japan, and at

the same time fi nd renewal of energy in creating

wonderful Hawaiian quilts. This is perfect work life

balance for me.

Kiyomi Oiwa (Tricor Japan)

My Love Affair with Hawaiian Quilts

Interesting patterns of Hawaiian quilting produced by artistic Kiyomi – tapestry and cushions

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Perspectives 5

The Joy of Cooking

During weekdays I am very busy at work. To

refresh myself at weekends, I concentrate on

a hobby that I really enjoy.

One of the best ways for me to release

stress is through cooking. I live on my own

and cook for myself everyday. I usually cook

several kinds of food or precook certain food

materials during the weekends and keep

them in the freezer for use on weekdays

(Clever of me, right?). In this way I can enjoy

a tasty menu any time! I have tried out many

ways of making cooking easier for myself, so

much so that I have become pretty good at

cooking!

Yoko (left) in pink lei with colleagues having a good time on 'Hawaiian Night'

Apple and blueberry pastries

Confectionery with bean paste inside – showing spring fl owers and cuckoos

As cooking developed into a passion, I enrolled in bread baking classes at

a well-known cooking school. I completed the course and was awarded

a teaching licence. This licence allows me to start up my own class as

an instructor in the name of the school. Now I am able to make many

different kinds of bread including simple pain de mie and pastries. It

gives me great happiness to have freshly-baked bread at home!

As a result of this success, I was motivated to take Japanese

confectionery classes. I became fascinated with the delicate designs of

Japanese confectionery. Each piece of confectionery is shaped by hand

and is an expression of Japanese tradition and beauty. Through the

confectionery one can enjoy a variety of colours and forms – expressions

of the seasons or natural objects such as fl owers and animals.

In Japanese culture, different kinds of confectionery

celebrate different occasions, such as 'red and white'

confectionery for weddings. Another interesting aspect is

the popular use of the azuki bean paste as the ingredient. It

takes much time and care to make good quality paste.

I can assure you though that this is most tasty and makes a

tremendous difference to the fi nished product!

Making quality confectionery requires passion and skill,

which further motivates me. It is such an accomplishment to

be able to create these delicacies through my own efforts.

The process of making bread and Japanese confectionery

and cooking nice food revitalizes me and gives me a sense

of fulfi lment in my daily life.

Yoko Shiota (Tricor Japan)

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the palace. This setting is said to be auspicious,

according to geomancy.

Our next stop was the National Folk Museum

of Korea, which showcases over 4,000 historical

artefacts used in the daily lives of ordinary

Koreans.

We then moved on to Cheongwadae, the offi cial

Presidential compound, also called the Blue House

as the roof of the main building is covered in

beautiful blue tiles. The Blue House is a complex

of buildings, built largely in Korean architectural

style. The sprawling grounds and architecture

of the buildings reminded me of the majestic

ambience of Korean culture and royalty as

depicted in t he m ovies.

At lunch we were treated to sumptuous

Korean cuisine – the traditional Korean

ginseng chicken soup Samgyetang and

various kinds of kimchi. To make the famous

soup, which is regarded as a wonderfully

healthy food, ground grain and over 19

medicinal herbs are put altogether in one

big pot and boiled for about 28 hours (so

they say). This unique process is what gives

the soup a rich milky colour, unlike that of

any other soup.

I couldn’t help noticing during our meal

how we all tried to devour our entire

chicken portion so as to get rid of all our

toxins, leaving a pile of every conceivable

type of chicken bone.

Bonding, in SeoulBBBBBBBBBBBBBooooooooooooonnnnnnnnnnnnndddddddddddddiiiiiiiiiiinnnnnnnnnnnnnggggggggggggg,,,,,,,,,,,, iiiiiiiiiiiinnnnnnnnnnnnnn SSSSSSSSSSSSSSeeeeeeeeeeeeeooooooooooooouuuuuuuuuuuuulllllllllllll

Once every two years Tricor Singapore executives

go off-site for a meeting-cum-gathering. This year

the meeting was held in South Korea.

One week before our departure for the event,

colleagues were bubbling over with excitement.

"I am bringing two suitcases – one completely

empty and the other half packed to shop and

shop till I drop," one petite young lady remarked,

unable to contain herself. Another lady, beaming

with delight, quipped, "Surely I will get a chance

to bump into my favourite Korean heartthrob!"

Having become a new Tricorian, I thought it would

be just the right occasion for me to get to know

more people from the company and to learn and

assimilate into the company culture.

A Cultural Experience

We left on a midnight fl ight and landed in Seoul,

South Korea’s capital city, rich in culture and

history spanning over two thousand years. On this

trip we had the opportunity to experience both

traditional and modern Korean culture.

We started off with a visit to the historical site of

Gyeongbokgung Palace, which was built in 1395.

Gyeongbokgung stands for 'Palace Greatly Blessed

by Heaven', as it has two mountains protecting

it – one in front and the other at the back of

Lene (centre) and other Singapore Tricorians enjoying the sprawling grounds and majestic architecture at the Gyeongbokgung Palace

The Korean ginseng chicken soup, a tonic by all accounts

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The Fun

A visit to South Korea would not

have been complete without a visit

to the EVERLAND.

I love theme parks and the thrill

of the rides. On this occasion a

most exhilarating experience for

some colleagues was a ride on the

T-express (a hybrid wooden roller

coaster). This roller coaster has the

steepest fi rst drop and ranks as one

of the tallest, fastest, longest … ride,

certainly not for the faint-hearted.

After the ride, one burly but pale-

looking male colleague said, "I thought I had

plummeted to my death … without actually

dying." Another younger associate laughed and

remarked that his heart had fallen out of his body.

Other staff took to slower water rides or the cable

car; which, nevertheless, were still adventurous

and challenging.

The Shopping

We visited 4 big shopping areas: DONGDAMUN –

specializing in wholesale men and women’s

clothing; MYEONGDONG – bazaar and shopping

centre offering quality items at mid-ranged prices;

INSADONG – shops selling traditional Korean paper

goods; and SINCHON FASHION STREET – shopping

town near Ehwa Womans University. Many of

our young and trendy female colleagues literally

went into a shopping stupor

the moment they arrived at the

shopping areas and hardly left

without a cartful of clothes,

handbags, shoes, cosmetics and

accessories. I know of a few

who even stayed past midnight

sniffi ng out the sales and the

elusive bargains.

Lasting Impressions

Our Tricor Gala Dinner was

the highlight of the trip. The

Dressing up to match the theme of the evening

theme was "All Around The World" and we were

encouraged to wear the national costume of any

country.

There was a selection of scintillating costumes

that evening. I had the privilege of chatting up a

manager dressed as Cleopatra. With her smoky-

lined eyes and poker-straight signature stand

she looked exactly like the Egyptian Queen of

the Nile. She explained that she painstakingly

stitched every bead and diamante on her blue and

golden costume, complete with elegant sequin

headgear. "How creative, energetic, motivated and

innovative … and with such great effort to make a

difference," I murmured in admiration, "that’s the

kind of great working attitude we should have!"

The evening was fi lled with roaring laughter from

the various gimmicks that staff performed on stage

Colourful costumes and rhythmic movements in a traditional Korean dance

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Perspectives 6

and games that we all took part in. We were also

treated to recitals by the Korean Cultural Orchestra

and a traditional Korean dance organized by the

Korean Tourism Board.

It was an evening where hair was let down,

especially after the inspiring and assuring snapshot

of the company’s achievements from our CEO

Ho Lon Gee. Mr Ho thanked the staff for a sterling

performance this year and highlighted our positive

fi nancial position and increasing profi ts over the

years. Effectively, Tricor is the No. 1 corporate

services provider in Singapore.

This was a meaningful and enjoyable company

trip for me. From this one encounter I got to

know many more colleagues and gained insights

into the company’s culture! During the trip,

I was surrounded by laughter, jokes and great

conversation on the bus journeys, at meal times

or when mingling freely. I saw colleagues always

ready to lend a helping hand, whether it’s lifting

the luggage, providing support for going up the

bus or passing on information. There appeared to

be strong shared values and a bonding spirit of

caring, giving and professionalism. Everyone

reported on time for each event and showed

decorum, enthusiasm and energy.

This off-site trip provided great opportunities for

networking with departments down the hall and

opened our eyes to more of the world around us.

More importantly, it is a great team building event

that should be encouraged and continued as part

of the Tricor Singapore culture.

This is also a great motivational tool for

newcomers to the company. I am sure several

new managers on the trip would agree with me

that the time spent getting to know their team

members during the 4-day trip serves to revitalize

and reenergize the team. This event allowed staff

at all levels to interact with each other. For a short

while, we were able to put work aside and do

something nice for the people who work with us.

These small acts of togetherness and diversion

could go a long way to empower us to be more

collaborative and to go that extra mile for each

other at work. I look forward to the next trip in

two years’ time … where to next?

Ahn-nyeong-ha-seh-yo and Kamsa-hamnida!

(meaning "Hello") (meaning "Thank you")

Lene Lee (Tricor Singapore)

Recognizing staff contribution – Ho Lon Gee presenting a long service award to Chan Lai Yin in the corporate services division


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Tricor in

the

Co

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Tricor in the Community

25th Anniversary of UNICEF in Hong Kong

UNICEF 10 km Charity Run

Hong Kong

Hong Kong Committee for UNICEF marking its 25th Anniversary in 2011, having raised over HK$1.6 billion for the betterment of children since the setting up of the Committee

Tricor’s Johnny Ng (left) is Vice Chairman of the Committee

The Community Chest Corporate Challenge

Enthusiastic Tricorians taking part in the UNICEF 10 km charity run

Tricorians supporting the Community Chest event for the 3rd year Happy memories to share

Well done, Tricorians!


Tric

or

in t

he

Co

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un

ity

The Kuala Lumpur Rat Race Malaysia

United KingdomLondon Marathon

Nikita Kolomnin (left) and Danijel Biki (right) of Tricor UK at the Virgin London Marathon, raising funds for charitable causes

Nikita in a balancing act Danijel going strong

Cheerleaders in action

Tricor Malaysia runners in show of strength at The Edge Magazine – Bursa Malaysia Rat Race, led by Yeap Kok Leong (CEO, centre, front)

Sprinting after the gunshot


Work Life Balance

Baking Class Hong Kong

BS Away Day & Annual Dinner Hong Kong

Baking Class Hong Kong

BS Away Day & Annual Dinner Hong Kong

Wo

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CS Away Day Hong Kong

Clay Class Hong KongClay Class Hong Kong

CS Away Day Hong Kong

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CS & IS Joint Annual Dinner Hong KongCS & IS Joint Annual Dinner Hong Kong

Wo

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IS Away Day Hong KongIS Away Day Hong Kong

Welcoming Lunch for New Tricorians Hong KongWelcoming Lunch for New Tricorians Hong Kong

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Karaoke Night Hong Kong

Lion Dance at Chinese New Year Hong KongLion Dance at Chinese New Year Hong Kong

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2-Day Tour, Daliang, Shun Tak, China Hong Kong2-Day Tour, Daliang, Shun Tak, China Hong Kong

Sai Kung Pak Sha O Hike Hong KongSai Kung Pak Sha O Hike Hong Kong

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Tai O Outing Hong KongTai O Outing Hong Kong

Lychee Farm Outing, Shenzhen, China Hong Kong

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Horse Riding Outing Brunei

Fasting Dinner Brunei

Horse Riding Outing Brunei

Royal Ascot Race Day United Kingdom

Fasting Dinner Brunei

Royal Ascot Race Day United Kingdom

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Sungai Pisang Hike Malaysia

Bowling Tournament Malaysia

Sungai Pisang Hike Mallaysiia

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Chiang Rai Province Outing Thailand

New Year Party Thailand

Chinese New Year Celebrations Singapore

Chiang Rai Province Outing Thailand

New Year Party Thailand

Chinese New Year Celebrations Singapore


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Congratulations and Best Wishes

Tricor management celebrating the opening of a new Tricor offi ce at Hopewell Centre

Surprise party for our Susan Lo on her 30th anniversary of service with Tengis Limited, now a part of Tricor Hong Kong

Celebrations

Y T Soon (left) and Carmen So (right) congratulating Candy Cheng on winning the HKICS International Qualifying Scheme (IQS) Subject Prize in Corporate Administration

H C Ying (Tricor, centre) celebrating the opening of SKP Tricor in India with our new India Tricorians


Ketsuda Phongkwamsuk (Tricor Thailand) with

husband Suvidit Kongthong

Co

ng

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est

Wis

hes Wedding Bells

Moon Suen (Tricor Japan, HK Team) with husband

Kenneth Lin

“May your wedding day be the beginning of a lifetime of love and happiness as you begin your exciting journey as husband and wife.”

Congratulations!

Mihoko Otsuka (Tricor Japan) with husband

Shukei Otsuka

g

Akarat Khemklad (Tricor Thailand) with wifeMonsicha Thititharmmavong


"May the joys of the birth of your baby remain with you as your child grows and develops."

Co

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ratulatio

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est Wish

es

Kids CornerAumarion Jace Liverpool, son of Mashana Richards (Tricor British Virgin Islands)

Anki Law, daughter of Lilian Cheung(Tricor Hong Kong)

Imanina Maryam Binti Mohd Zubair, daughter of Hamislina Mohamad (Tricor Malaysia)

Leandro Daniel Rabsatt, son of Yomaira Rabsatt(Tricor British Virgin Islands)

Brian Shiu, son of Alex Shiu (Tricor Hong Kong)

Law Pok Hei, son of George Law (Tricor Hong Kong)

Sharleez Angerona, daughter of Jennifar Alam (Tricor Japan)

Chung Sheng, Son of Michelle Sia Ee Chin (Tricor Malaysia)

Richard Man, son of Bobo Wu(Tricor Hong Kong)

Samuel Ethan Dugdale Engwida, son of Alex Dugdale (Tricor British Virgin Islands)

BARBADOSTricor Caribbean LimitedCaribbean Corporate Services [email protected]

BRITISH VIRGIN ISLANDSTricor Services (BVI) [email protected]

BRUNEITricor (B) Sdn. [email protected]

DUBAI UAETricor Praesidium [email protected]

HONG KONGTricor Services [email protected]

INDIASKP Tricor Corporate Services Pvt [email protected]

INDONESIAPT Amalgamated [email protected]

JAPANTricor K.K.Tricor Japan [email protected]

LABUANTricor Trustco (Labuan) [email protected]

MACAUTricor Services (Macau) [email protected]

MAINLAND CHINATRICOR Consultancy (Beijing) LimitedTRICOR Consultancy (Beijing) Limited –Shanghai BranchTRICOR Consultancy (Beijing) Limited –Shenzhen [email protected]

MALAYSIATricor Services (Malaysia) Sdn. [email protected]

SINGAPORETricor Singapore Pte. [email protected]

THAILANDTricor Outsourcing (Thailand) LimitedTricor Executive Recruitment [email protected]

UNITED KINGDOMTricor - ATC Europe LLP (Tricor Europe)[email protected]

Copyright © 2012 Tricor Services Limited. All rights reserved.

TRICOR GROUP CONTACTS

Group Chief Executive &Group Managing Director

Johnny NgTel: (852) 2980 [email protected]

Group Managing Director

Julian ChowTel: (852) 2980 [email protected]

CHINA and HONG KONG (HEAD OFFICE)

Deputy Chief Executive Offi cer,Practice Leader, Business Services & China Consultancy Services

Shirley TsangTel: (852) 2980 [email protected]

Chief Executive Offi cer,Practice Leader, Corporate Services & China Consultancy Services

Natalia SengTel: (852) 2980 [email protected]

Betty YeungTel: (852) 2980 [email protected]

Practice Leader, Corporate Services

Practice Leader, Investor Services

Allan TongTel: (852) 2980 [email protected]

Email:[email protected] visit our website at www.tricorglobal.com

BARBADOSManaging Directors

Connie SmithTel: (246) 430 [email protected]

Jennifer SmithTel: (246) 430 [email protected]

BRITISH VIRGIN ISLANDSManaging Director

Patrick NicholasTel: (284) 494 [email protected]

BRUNEICOO & Director

Cecilia WongTel: (673) 223 [email protected]

DUBAI UAEDirectors

Hari BhambraTel: (971) 55 409 [email protected]

Sagheer MohammedTel: (971) 55 409 [email protected]

INDIAChief Executive Offi cer

Sapan ParekhTel: (91) 20 6645 [email protected]

INDONESIAPresident Director

Drs Istama SiddhartaTel: (62) 21 5799 [email protected]

JAPANRepresentative Director

Henry TanTel: (81) 3 4580 [email protected]

MALAYSIACEO & Managing Director

Yeap Kok LeongTel: (60) 3 2264 [email protected]

SINGAPORECEO & Managing Director

Ho Lon GeeTel: (65) 6236 [email protected]

UNITED KINGDOMSenior Partner

Richard TozerTel: (44) 20 7648 [email protected]

THAILANDCEO & Managing Director

Munthana ThamlikitkulTel: (66) 2 343 [email protected]

tricorian 2012 final (7mar) · offshore consultancy tricor, in association with its ofﬁ ces...

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