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Stimulating your fitness career, lifestyle and future.
1-800-726-3506 www.thenfba.com
WINTER 2
012
SAVING THE WORLD one health club at a time!
Helping You Be Successfu
l
in every aspect of your busin
ess!
You Cant Handle Th
e Truth
What You Intuitively
Know, But Dont
Want To Hear About
Business - Pg 6
By Jeffrey St. Laurent
3 Ways o Lead Your B
usiness
To Great Success - Pg
14
By Todd Durkin
10 Interval Training M
obile Apps
To Download Right N
ow - Pg 18
By Laura Schwecherl
People Plus Fitness -
Pg 25
By Jason Linse
Perfection Is The Ene
my Of Success - Pg 2
8
By Thomas Plummer
10 Ways To Rejuvenat
e Your Brain
While You Work - Pg
31
By Geil Browning
Dumb Things Trainers
Do - Pg 35
By Alwyn Cosgrove
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The Trend - Winter 20122
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The Trend - Winter 2012 3
dotFIT has the only program application utilized on Sharecare, exclusively powering programs trusted by Dr. Oz and millions of health-seekers around the country. And now you can offer our weight loss program to your members for free. Call today, so your members can start losing weight tomorrow. 877.436.8348 | www.dotFIT.com
HOW TO OFFER NUTRITION IN YOUR CLUB.
Figure it out on your own.
Trial-and-error + confusion and frustration = less profit for your club.
Use dotFIT.
Simple nutrition solutions + proven systems = more profit for your club.
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Through the NFBA workshops we have worked with count-
less owners and managers! We know that when a business
is struggling to sell memberships, their profit centers arent
earning cash flow and staff isnt motivated to reach success,
thats because theyre lacking a business system.
Our Business System Program delivers you the knowledge
and hands on skills that the NFBA has earned through our
years in the fitness industry. In 12 weeks the NFBA can
change the entire direction of your business.
Call us today for more information 800-726-3506
Saving the World One Health Club at a Time
NFBA BuSineSS SYSTem
ProGrAm
I never thought that my business lack of success was because of my in-ability to implement systems for staff to use. Once I started working with the NFBA team I was able to understand why systems are such a key component to a business success. They walk me through the steps, help train me and my staff and just help us get it done. - Sarah W. - California Club Owner
BuSINESS SYSTEMS: Complete Selling System Group Training System Find Your Reason
The Trend - Winter 20124
in THIS ISSUE Featured ArticlePeople Plus FitnessBy Jason Linse
Brought to you by
national Fitness Business AllianceP.O. Box 929, mashpee, mA 026491-800-726-3506 www.thenfba.com
Editor: Jillian russo
Assistant Editor: madison Gardner
Assistant Editor: Lilly Gilrein
Assistant Editor: Jaime Gilrein
Designed By: Susan K. Bailey marketing & Design www.susankbaileymarketing.com
Contributors: Jeffrey St. LaurantTodd DurkinLaura SchwecherlThomas PlummerJason LinseGeil BrowningAlwyn Cosgrove
THE TRenD
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The Trend - Winter 2012 5
A LeTTeR FROm THe
EDITOR
Welcome to the New Year! I hope you had a fantastic holiday with friends and families!
And a few days of rest so you can re-group for the new year
of fitness!
This year is going to be so much fun! The NFBA has so
many fantastic events planned to help you get educated and
motivated to kick someone elses ass other than your own!
Our keynote speaker, Thomas Plummer, has been in the
fitness industry for a long time and this year makes it 30!!
We are going to have a Black Tie Party in Las Vegas in
November to honor and thank him for all he has done!
Please mark you calendar for November 2nd and 3rd so you
dont miss this epic event.
This summer we are going to be introducing our Mega.Fit.
Con events. This 3 day event is going to be out of this world!
Featuring keynote speakers, Todd Durkin and Thom Plummer, we have created this event so we can expand on the Training Centric Business Model.
We will educate you on the whys and show you the hows.
Make sure you make time to get out of your business this
year to focus on creating a better business! Those who
dont make the time suffer in the long run! I see it all of the
time so break the habit and get out of your comfort zone.
The NFBA is ready for our year on the road! My Alliance
Team is jacked up, my speakers are well rested and we are
ready to make this the best year ever!
I hope that you will make the time to join us on our quest...
Jillian Russo
Saving the World, One Health Club at a Time!
Editor: Jillian russo
Assistant Editor: madison Gardner
Assistant Editor: Lilly Gilrein
Assistant Editor: Jaime Gilrein
Designed By: Susan K. Bailey marketing & Design www.susankbaileymarketing.com
Contributors: Jeffrey St. LaurantTodd DurkinLaura SchwecherlThomas PlummerJason LinseGeil BrowningAlwyn Cosgrove
THE TRenD
The NFBA offers workshops throughout the country year-around! We have support on our website:
www.thenfba.comand we are always available to chat:
800-726-3506
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The Trend - Winter 20126
You cant judge a book by its cover. Yes, you canpeople do it all the time. People are doing it to you right
now. Today, judgment is the engine of
society, and we must accept that fact if
we want to be successful. In the world
of business, judgment is one of the
key influences that will drive a sale. A
skilled salesperson or a well-developed
marketing piece has the ability to sway
judgment in order to close a sale.
Because of judgment, companies
invest millions of dollars in branding,
presentation, and market research to
ensure that their market of potential
customers perceive the look, image,
and feel that particular company desires
them to see. Using the wrong word or
picture can portray the incorrect image
and cost a company millions in revenue.
Marketing and branding is a place where
simple intuition and relying on a gut
feeling will not work and can cost a
fortune in lost profits.
A great example of this is a story from
the book, Mindless Eating. The author,
Brian Wansink, was working on a
consulting project for Better Homes and
Gardens Magazine (BH&G). One day the
director of editorial research showed
him four different BH&G cover ideas
for an issue that was being published in
ten months. All four had the same cover
photo and looked identical when he first
saw them from four feet away. When
he moved closer, he discovered the only
thing that differed were the six cover
blurbs, or teaser phrases, on the left
side of the cover.
The director asked Brian to predict
which cover would sell the most copies
and why. Brian pointed to one and
said, I think this one will do the best
because it uses shorter little phrases.
Without blinking, the director said,
Your intuition just cost us over one
million dollars in newsstand sales. The
director went on to explain that every
month BH&G took the best ideas for
cover stories, developed four or more
sample covers with a different mix of
blurbs, and then asked over a thousand
nonsubscribers which version they
would be most likely to buy off the
newsstand. With a circulation base of
over 7.2 million readers, BH&G did
not use hunches and intuition. They did
research so they could predict which
magazine a blonde, thirty-seven-year-old
mother of two in Wisconsin would pick
up, flip through, and buy when standing
in the checkout line at Safeway.
While effective marketing and branding
from a companys perspective is
very purposeful, from a consumers
perspective it is very emotional and
intuitive. Thats why it is your job to
be consciously aware of the words you
speak and the vision you portray... this is
the brand You. There is great energy
around images and words. Take a look
at how labels are changing today.
A stewardess is now called a flight
attendant. Gyms are now being called
health clubs because gyms were for
muscle heads and can be intimidating.
Having spoken and trained in health
clubs around the world from the
US to Japan since 1998, I have seen
firsthand how marketing and new
member presentations have changed.
Todays public is judgmental and more
skeptical than ever, mostly because
they are looking for a good reason not
to do what they perceive to be painful
(working hard at something without the
guarantee of a result).
As a business entrepreneur, you must be
keenly aware that you are the product;
you are the brand. People will decide on
your product, service, or business and
even pay more than your competitor
charges simply because they like you!
The bottom line: you will be judged for
your appearance and how you look.
Deeper than that, people will judge the
energy that you send out when they
interact with you.
First impressions are lasting youd
better believe it. When you are feeling
tired and sluggish, you cannot mask that
tired energy. All the coffee and cosmetics
WHAT YOu INTuITIvELY KNOW BuTDONT WANT TO HEAR ABOuT BuSINESSby Jeffrey St.Laurent Excerpt from Jeff s Fast Selling Book: Being Fulfilled
YOu CanT HanDlE THE TRuTH! YOu CanT HanDlE THE TRuTH!
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7Jeffrey St.Laurent is the founder of True You - Seminars and Coaching. He is a best selling author, dynamic keynote speaker, fitness & nutrition trainer and a result driven business development coach. Jeff assists entrepreneurs increase profits and productivity while honoring their health and relationships to create a more fulfilling life.
Jeffrey harnesses his years as a leader in the health and fitness industry and brings that expertise to the world of busi-ness. Jeff has been featured on dozens of educational fitness DVDs distributed around the world. He maintains a steady schedule of personal coaching clients and delivers keynotes and seminars for major companies such as Nike, Coldwell Banker, Keller Williams and State Farm. He is first and foremost an adoring husband and proud father. He loves playing with his two dogs Tico & Cosmo, and is a competitive cyclist and Cross Fit Athlete.
WHAT YOu INTuITIvELY KNOW BuTDONT WANT TO HEAR ABOuT BuSINESS
in the world cannot mask energy.
Remember the philosophy that results
are energy and your energy cannot lie.
Your nutrition determines how you feel
and the energy you transmit. Your level
of physical and emotional fitness also
determines how you feel and the energy
you transmit. These will play a huge role
in whether you close the sale or not.
Example: Would you buy a high definition
television from a blind person? Would you
buy a Mercedes from a car dealer who just
stepped out of their Lexus? Would you
hire a personal trainer who was obese?
No. Why? It is counterintuitive; it goes
against what you feel should be right. In
the world of judgment, these people at a
glance are not walking the walk. They will
have to work a hundred times harder than
someone that does fit the intuitive profile
of the product or service they represent.
You do not write the rules; just make sure
that you understand and follow them, and
you will magnify your success.
If you are having trouble accepting this
stop trying to be nice. This is not about
being nice. Nice will not allow you
the results you are looking to create.
If you are overweight, for example,
and represent a fitness or nutritional
product, the fact is that you will have a
more difficult time being successful than
your fit counterpart all skills being
equal. This does not mean you cannot
be successful; it just means the odds are
not in your favor. As it is, the odds are
not in anyones favor, so why create a
more difficult situation?
But Jeff, it is not easy. But Jeff, I
have a situation or condition. I can
appreciate that. But the bottom line is:
the customer does not care. They want
the most value for their investment. In
the majority of sales, a large part of their
value comes from you.
I was a personal trainer for twelve years
before retiring. I worked with some
trainers over the years that were less than
fit looking. Looking is the key word.
They looked like the average person, yet
they were fitter than most. That look
was a component that held them back
from having a super large clientele. Is that
fair? Heck no, they were great trainers,
but life is not fair. Swallow that fact.
When I was doing personal training, I
would always ask the people who hired
me their reasons for doing so. Inevitably,
one of the answers in the top three was
that I was in great shape. In my twelve
years as a personal trainer, I was never
asked how many certifications I had or
if I had references. People hired me for
three reasons: 1) I was super fit; 2) My
clients had fun with me; 3) They loved
my energy. The word result is not even
in there! Yes, I achieved incredible
results with people, but that was not the
top reason people hired me. To this day
as a coach, people will hire me for the
same reasons. It is an attractive energy
that people want to be around and want
more of. It is physical, emotional, and
spiritual vibrancy!
When you emit this vibrancy, you will
almost never get asked where you went
to school, how many degrees you have,
how long you have been doing something,
how successful you are, how much money
you make, or how old you are. The logical,
analytical thinker might ask no matter
what, but even they will be attracted to
what you possess without much need for
details. Those details are the statistics of
your rsum. For true fulfillment, become
aware of your energetic rsum and what
it sends out. All skills aside, this energetic
rsum will carry the most weight in your
business success and ultimately close the
sale for you.
For incredible, 2 minute audio/video tips, visit Jeff s blog at TrueYouNow.com
To learn how you can benefit from Jeff s book, courses & services, visit www.TrueYouNow.com or call him toll-free at 866.544.4131
YOu CanT HanDlE THE TRuTH! YOu CanT HanDlE THE TRuTH!
The Trend - Winter 2012
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Looking to add some
INTo yoUr CLUB? FunCTIOnal FITnESS
8 The Trend - Winter 2012
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INTo yoUr CLUB?Here are some quiCk
iDeAS you can use to get started!
9
What the Fitness Business Superstars are listening to!
We caught up with Fitness Guru
EMMETT WIllIaMSto see whats on his playlist!
Song artist Go Avalanche City
The Pit Silversun Pickups
I Will Wait Mumford & Sons
Take A Walk Passion Pit
Oh Hey Lumineers
Anne Sun Walk The Moon
Its Time Imagine Dragons
Time Bomb Iration
Hollywood Rac Ft Penguin Prison
Call It What Foster The People You Want
EMMETTS TOP WORKOuT MuSICEMMETTS TOP WORKOuT MuSIC
The Trend - Winter 2012
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SuCCESSquOTeS FOR
Life is too sort to hang out with idiots. Surround yourself with people who inspire and motivate and cut the people who hold you back or set
limits in your life.
Most struggle not because of a lack of skill but because of a lack of focus. You cant accomplish a single thing in your life if you dont know what you want, where you are going and how you are going to get there.
The Trend - Winter 201210
By Thomas Plummer!
Find that one thing you love, that excites you, that gets you out of bed in the morning, and then spend the rest of your life mastering it. Remember that this passion might last for a few years and then you find the next driver in your life, or it may keep you impassioned for life and may become your lifes work. Both options are better than chasing someone elses dreams.
The fastest way to summon humility is to fight change, resist new ideas or to believe you are the source and you now know how things work. The biggest failures I have ever witnessed occur the day after someone says, There is no sense in me going to that workshop, I mean, I should be the one teaching it. You can be the teacher, but only if you commit to a lifetime of being the student.
Life is about balance. You have to find the perfect blend of working on you, working on your business, a sense of family and some type of faith that you can believe in. Balance seems to make the universe happy. Get out of balance and the universe corrects. Play too much golf and there goes your busi-ness. Stay at work too long and neglect your family. Understanding balance might be the true key to a happy and successful life.
Life is about growth and your life would be better spent focused on growing yourself personally, growing your wealth and security and allowing yourself to mature in your profession. More is lost trying to hang on to stuff than was ever lost taking risk and moving forward. Risk is part of the growth process and learn to embrace it rather than running from every new opportunity because in this race if you arent moving ahead you are falling more behind everyday.
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5 Things WE lOvE Right now!TRX RIP TrainerRip Training utilizes a lever bar and resistance cord to provide a unique mix of rotation, core stability, control, power, strength, mobility, metabolic conditioning, balance and coordination challenges. The Rip Trainer allows users to engage in unlimited movements which, when performed properly, enhance fluidity and range of motion and decrease the risk of injury. Whether used for high speed striking movements or slow speed strength and stability exercises, the Rip Trainer is the perfect training tool for elite level athletes, fitness enthusiasts and even people wanting to exercise for the first time.
SkinnyGirl CocktailsSkinnygirl Cocktails was created by Bethenny Frankel, a renowned natural foods chef, mixologist, New York Times bestselling author, and star of Bethenny Ever After. When she found out just how high in calories restaurant cocktails were, she saw an incredible opportunity: give women a low-calorie version their favorite cocktails that didnt sacrifice fresh, delicious taste. She created a margarita, then a cosmo, that both became hits. More are to come.
Rihanna - STROnG ...SEXY...POWERFul FEMalE Robyn Rihanna Fenty ,born February 20, 1988), known mononymously as Rihanna, is a Barbadian recording artist and actress. Born in Saint Michael,
Barbados, Rihanna moved to the United States at age 16 to pursue a recording career under the guidance of record producer Evan Rogers. She subsequently signed a contract with Def Jam Recordings.Rihannas work has earned her numerous awards and accolades, including five American Music Awards, eighteen Billboard Music Awards, two BRIT Awards and five Grammy Awards. She has achieved a total of eleven number one singles on the Billboard Hot 100 chart, becoming the youngest solo artist to achieve the feat. She is the highest-selling digital artist in US history, having sold 47,571,000 singles as of 2012
2012 phenomenon The EnD of the World 12-21-12Whether you are a believer or not, the stories behind the Mayan Calendar predicting the worlds end this December has had a lot of us scratching our heads! The 2012 end-date coincides with the galactic alignment of the winter solstice sun and the axis that modern astronomers draw to bisect the Milky Way, called the galactic equator. Will this day in fact be the end of time!? Seems there are many opinions out there on the science and predictability however, it is a great excuse to LIVE LIFE BIG like it was going to end!
Fire PlacesJust as exciting as fresh air and getting outside is the thought of a crackling fire going inside when the air is crisp and cold outside. There is something calming about the glow of a fire. Its a place where people gather. So here is to fires and hopefully we are all gathered around the glow drinking a glass of wine with our loved ones when the world ends!
The Trend - Winter 2012 11
CHEERS!
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Call today! 800-726-3506 or www.jointhenfba.com to order your copy!
The Trend - Winter 201212
WHERE Did that MEMbER GO? Rediscovering the Lost Art
of Customer Service
Service can be taught. Systems can be created that any owner can apply to his business. This book is about rediscovering
the lost art of member service and then implementing it in your business. Your goal with this book is to move toward building a business that retains its clients through the creation of legendary customer service.
Contact Marketing Coach Tracey Bourdon 1.888.349.4594 ext. 261
or email [email protected]
Mobile devices are predicted to overtake desktop use by 2015. Dont miss out on connecting with your on-the-go customers. A mobile website is a simplified version of your desktop website and includes:
5 pages One year of hosting Unlimited access to our View-As-You-Build editor Access to a comprehensive help section
Change the look and feel from colors to headers and images, add content (text, image, video, one-touch features, social media), and so much more. There is absolutely no-programming skills needed. Easily add one-touch calling and emailing as well as links to your favorite social media platforms, like Facebook, YouTube, Twitter, Google Maps and more. Use the QR Code Manager to automatically generate a QR code for every page of mobile website which allows you to integrate QR codes into your print materials.
MARKETING & DESIGN
MARKETING & DESIGN
www.susankbaileymarketing.com
Mobile Websites
Scan this to visit our mobile site or go to skb.mviso.com
M A R k E T i n G s T R AT E G Y
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The Trend - Winter 2012 The Trend - Winter 2012 13
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3 WaYS TO lEaD...
The Trend - Winter 201214
By Todd Durkin, MA, CSCS
One of the questions I often hear pertains to How do you
find great trainers, build a staff, and keep them?
Its a great topic and one that I feel is vitally important for the
growth of any organization. Here are 3 ways you can build
and lead your training business to great success for many
years to come.
I. Hire Smart. Trainers MUST fit the culture of the business. If you intend to
build a one-team, one philosophy, culture, you must ensure
your new people want to be part of a team. If they prefer
independent contractor status, and you are committed to
team building, this individual would NOT be a good hire.
Core values. Core values should be defined by your company,
(regardless of size, including one-person solo-preneurships)
and your entire team needs to understand and live by your
core values. Otherwise, next.
Positive energy and attitude. Nothing brings a team down quicker than a cancer amongst the group. If you control the
decision-making, make sure you cut that out quick. Are you
the problem? If you are, then get your mind right and change
your attitude! If you arent the problem and so and so is,
remember what Gandhi said, You be the change you wish to
see in the world.
Hire EAGLES. As Jeffery Gitomer says in his book, The Little Book of LEADERSHIP, eagles are smart, happy, self-
starting, honest, reliable, and have a hunger and desire to
succeed. Make sure you listen to your gut.
2. Grow & lead your trainers to excellence.I often hear that its hard to find great trainers. Well, of-course it is. Greatness just doesnt happen. It must be built. A pro athlete doesnt become an All-Star or Pro-Bowler by just showing up. It takes years and years of mastering the craft.
It is the same with trainers. We must continually master OUR craft. This means watching DVDs, attending workshops and conferences, surrounding yourself with other great minds in and out of your business. Additionally, as a leader, manager, or owner of a facility, you must invest the time to help your staff grow through clear communication, focused education,
and honest feedback.
Representative examples include:Have a monthly staff TFT. TFTs (Training Fellow Trainers) can be a great way for on-going learning & motivation for your team. It will also help build camaraderie, discussion, and creative thinking. TFTs can and should be taught by each team member, challenge your teammates and spread the wealth! Encourage your teammates to lead a 30-minute TFT on their chosen topic and incentivize them for doing so. For example, gift a massage, pay them $50.00, or provide
them with some complimentary apparel.
Attend conferences together. I recently taught at the IDEA PT Institute in DC. The Hockessin Athletic Club in Delaware brought 27 of their trainers to this conference. Think about that, 27 trainers. I would venture to say that hundreds of sessions did not happen at that health club for the 3-4 days that the trainers were away at IDEA. Is that an investment or an expense?
Certainly the Club paid for registration fees for their
employees, hotel rooms, travel, and lost revenue during
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The Trend - Winter 2012 15
By Todd Durkin, MA, CSCS
Your Business To GREaT SuCCESS!
Continued on page 16
the 3-4 days of the conference, etc. Is that an expense or an
investment?
Investment! Think about it. 27 people learning new information. Energy getting renewed. Camaraderie being built.
And having fun while doing it. I bet the INVESTMENT will pay
off 10-fold for this clubAnd then some!!! And whether you
have 1 trainer, 27 trainers, or 2,000 trainers, its about the
INVESTMENT you make in them and for them.
Provide feedback to your team.I believe LEADERSHIP is one of the most difficult things to do
for a fitness entrepreneur. In many cases, we werent taught
how to manage and lead people. We were taught how to be a
great trainer. We werent taught to empower, lead, and grow
a team. So how BEST, do you do this?
Spot feedback. Catch a teammate doing something good and praise them for it. Its easy finding what you dont like
about behavior. Observe what you DO like and share that
positivity with your teammates. And you do NOT have to
be the manager or owner to do this. Imagine if EVERYONE on
your team (including YOU!) practiced this and tried to find 5
positive behaviors or experiences a week and shared that with
their teammates. Can you say game-changer!
Reviews. Whether you choose to do this quarterly or annually, reviews provide a great opportunity to communicate
more formally on what is going well, whats not going so well,
and to set some goals both personally and professionally.
Some people do not like reviews, but they definitely play an
important role in getting folks on the same page.
Create a Google-Group for your team. We did this a while back and it has a been a great way for our team
to give shout-outs to each other, communicate quickly,
or to just provide a quick jolt of inspiration, a quote, or
thought of the day.
Create leadership meetings. And delegate, it doesnt have to be you that runs them all the time. It can be someone
on your team that has consistently demonstrated the ability
to lead, live by the company core values, and does a great
job in their sessions. In this meeting or series of meetings,
you are essentially building leaders within your organization.
Model great behavior.Have a great attitude yourself and be enthusiastic.
Celebrate, recognize, and reward great performance,
achievement, and victories. Help OTHER people win.
Encouragealways! Do the right thing all the time!!!
3. KEEP Your Trainers.Another thing that I often hear is Why should I build my
team? I am going to invest time and effort to build them and
eventually, they will leave me anyway?
Wrong attitude. If you dont build them, they will leave. You must provide growth. You must provide opportunity.
You must provide learning. You must provide a great
environment in which to work and train.
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Here are some ways to provide your team this:Encourage each teammate to be a leader and to teach at least one annual educational workshop to all
clients/members of the business.
Encourage them to write a blog post and post it in your newsletter, on your Facebook Like page, or on your
Twitter feed.
Teach them how to fish. Some trainers dont like to sell. Some trainers dont like to teach classes or small-group
training. Some trainers dont want to go outside the box.
Keep exposing them, honing their skills, and encouraging them
otherwise they will become obsolete. Dinosaurs. Extinct.
Acknowledge them. All people want to feel special. Trainers are no exception. You can acknowledge your
team several ways:
Tell them how much you appreciate them.Highlight them as Featured Trainer of the Month
in your newsletter.
Display professional and high-quality pictures
of them on your wall.
Creatively THINK yourself!Feature them as a guest on a radio show that you
should think about starting.
Better yet, have them run your radio show under your
companys brand name. You can mix up and highlight a
different staff member each week or month.
Have your staff member do a Facebook chat on the
companys LIKE page. Have your staff member handle your
Twitter feed for an hour for a TWEET-UP. I recently
did this with Under Armour and it was wildly successful.
Why dont you do the same thing with your brand and your
followers? Dont build in excuses why you CANT do it. I
can hear it now, Im not big enough, I need
an apparel company behind me, I dont have enough
followers, blah, blah, blah. Just do it and the practice will
come in handy when you do have a massive following.
Encourage them to create a program or product that you
can help support. Whether that be through email, social
media campaigns, or word-of-mouth, you can help keep
your teammates grow and positively support them.
THE BOTTOM LINE IS THIS: Youre only as good as who you surround yourself with.
So hire smart and be steadfast about growing your
teammates. Regardless of where you fit into your team,
you MUST make sure everyone is on the same page and
working to define and achieve excellence. Regardless
of your title, remember that you are a leader. I think
the great Henry Ford, said it best; Coming together
is a beginning. Keeping together is progress. Working
together is success. So keep encouraging, keep leading,
keep learning, and YOU WILL continue to be the change
you wish to see in your organization.
The Trend - Winter 201216
Todd Durkin, MA, CSCS, is an internationally recognized performance coach, personal trainer, massage therapist, and author, who motivates, educates and inspires people worldwide. He is the owner of Fitness Quest 10 in San Diego, CA, where his wonderful team of 35 focuses helps transform the bodies, minds and spirits of a broad clientele. He is the head of the Under Armour Performance Training Council and is a featured presenter on the Perform Better educational circuit. He is a two-time Trainer of the Year (IDEA & ACE) and has authored 35 DVDs on strength and conditioning, functional fitness, massage/bodywork and business/personal growth.
3 WaYS TO lEaDyour Business to GREaT SuCCESS!
Continued from page 15
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The Trend - Winter 2012 17
your Business to GREaT SuCCESS!
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The Trend - Winter 201218
Its time to amp up
the intensity. Circuit, HIIT, and Tabata training
produce killer results in little time. Circuit training involves
moving from one workout directly to the next, HIIT is short
bursts of intense exercise followed by quick rest, and Tabata
(a form of HIIT) is strictly 20 seconds of intense work followed
by 10 seconds of recovery for eight cycles. These workouts
help burn fat, increase endurance, and improve overall fitness.
The only tricky bit is making sure to keep on top of those
timed intervals while also getting on a high-intensity sweat.
Forgo fumbling with a watch while staying accountable (yep,
rest for only 30-seconds!) and try one or all of these
cool mobile apps.
Circuit Training Apps:Circuit Training Timer for iOSCircuit Training Timer. When a workout calls for 30
seconds of military presses, 20 seconds of calf raises, and a
mere 10 seconds of recovery, who has time to worry about
keeping time? Luckily, users can plug in their circuit workout
to a T and let Circuit Training Timer let them know when
its time to stop n go. Cost: $0.99, compatible with all iOS
devices.
Intervals. From squat to sprints, users can easily customize
intervals and circuits for the perfect heart-pumping workout.
Features include various audio settings, warm up and cool
down options, and a CrossFit WOD timer. Cost: $2.99,
compatible with iPhone and iPod Touch.
Interval Training AppsIBit Timer for iOS
Bit Timer. Probably the sleekest application of the
bunch, Bit Timer cuts out the bells and whistles and goes
for simplicity. Users plug in three main settings: work, rest,
repeat. But heads up: The app only allows for a maximum
of four-minute intervals so Bit Timer is more fitting for
intervals and Tabata training than longer circuits. Cost: $0.99,
compatible with all iOS devices.
A HIIT Interval Timer. This no frills app is a simple way to
time all those interval runs without fumbling with the buttons
on a treadmill. Set custom workouts and follow the color-
coded interface to know how many sets are left till its time to
hit the showers. Cost: $1.99, compatible with iPhone and iPad.
HIIT Workout Timer. For a slightly busier (and cheaper!)
app, Workout Timer has customizable options for beginner,
intermediate, and advanced workouts, low and high intensity
intervals, and of course time for rest. Cost: $0.99,
compatible with all iOS devices.
Seconds. Any app that includes time wizards is a winner
with us. Customize infinite workout timers, assign music for
specific intervals, and share your workout with other Seconds
users. The sexy, easy-to-use interface might even help people
want to run intervals every day. Cost: $4.99, compatible with
iPhone and iPod touch.
Interval Run. Want a virtual coach in your ear buds? Then
try out this app that tells users when to start running and when
to (finally) take a breather. In addition to Tabata workouts, the
app lets users customize longer running workouts, from 5K
plans to hour-long runs. Cost: $1.99, compatible with iPhone
and iPod touch.Contd on page 20
by Laura Schwecherl Thegreatist.com
TO DOWNLOAD RIGHT NOW!
10 InTERval TRaInInG
MObIlE aPPS
-
The Trend - Winter 2012 19
All Systems GoIntroducing the ultimate functional tness training system. The Power Plate pro7 takes you beyond balls, bands and bars to make functional training simple. With pre-programmed video exercise routines including stretch and massage, your clients will feel the difference in just one session. The pro7s exclusive Functional Interactive Training software gets your Power Plate program off the ground with just the push of a button. Power Plate small group and personal training sessions make immediate revenue and set you apart while delivering an out-of-this-world experience.
www.powerplate.com
Call today to pre-order the pro7
877-877-5283
Power Plate NFBA 7.572x9.75 0512 .indd 1 5/21/12 4:59 PM
by Laura Schwecherl Thegreatist.com
10 InTERval TRaInInG
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The Trend - Winter 201220
10 TIPSTO DRESS FOR
SuCCESSHair should be conservative, combed, and not covering eyes and not look like you just rolled out of bed.
Be well groomed - fingernails, hair, facial hair, etc.
Never chew gum
Bathe, use deodorant, and have fresh breath (not recommended to wear perfume/cologne)
No tattoos showing; no piercings for men, one pair of conservative earrings for women
Do not worship your morning Coffee/Protein Shake. Its ok to drink it but dont hold onto it like its the Holy Grail!
No tight or revealing clothingunder Armour is meant to wear uNDER!
Look Approachable
Long Pants for Men and Women
All Black
#1
#2
#3
#4
#5
#6
#7
#8
#9#10
Interval Run. Want a virtual coach in your ear buds? Then try out this
app that tells users when to start running and when to (finally) take a
breather. In addition to Tabata workouts, the app lets users customize
longer running workouts, from 5K plans to hour-long runs. Cost: $1.99,
compatible with iPhone and iPod touch.
iSmooth Run. Whats cool about this app is users can plug in the pace
and heart rate zone they want to achieve during each interval. The simple
interface will make any workout, well, run smoothly. Cost: $4.99, compatible
with iPhone.
Tabata Training AppsTabata Pro for iOS
Tabata Pro. Twenty seconds on, 10 seconds
off. Simple enough, right? While this app wont
make those squats burn any less, itll take
users minds off of worrying about timing
a Tabata. Just set the number of cycles
and hit start, and youre good to go!
Cost: $2.99, compatible with all
iOS devices.
Tabata Trainer. Whats
great about this Tabata app
is that it comes preloaded
with nine full Tabata routines,
along with a customizable
option to create your own.
Its sleek and simple too, and
you can share your workouts
on Facebook for a tech-savvy
humblebrag. Cost: $1.99,
compatible with all iOS devices.
TO DOWNLOAD RIGHT NOW!
10 InTERval TRaInInG
MObIlE aPPS Contd from page 18
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The Trend - Winter 2012 21
Working with Susan K. Bailey Advertising to plan my marketing through weekly coaching has proven to be the best decision for my club.
MARKETING & DESIGN
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Our clients get results. We will show you how! CALL 888 349 4594viSit susankbaileymarketing.com
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Scan to go directly to our Marketing Survey
DotFit: 877.436.8348 dotfit.comPower Plate: powerplate.comMyZone: 312-870-4800 myzone.orgASF: 800-227-3859 asfinternational.comTRX: 888-878-5348 trxtraining.comThomas Plummer: thomasplummer.com
ACE: 800-825-3636 acefitness.org/clubsStar Trac: 914-213-2112 startrac.comCustomer Call: 312-870-4800 cfm.net Go Van Gogh: 309-342-1112 govangoghs.com
Fabiano Designs: 973-746-5103 fabianodesigns.comPerform Better: 800-556-7464 performbetter.com Susan K Bailey Marketing & Design: 888-349-4594 susankbaileymarketing.comAssociation Insurance Group: 888-245-3519 clubinsurance.com
Long Pants for Men and Women
All Black
-
COACH WOODenS PYRAmiD OF SuCCeSS: Building Blocks for a Better LifeBy: John Wooden
The monk Who Sold His Ferrari: A Fable About Fulfilling Your Dreams & Reaching Your DestinyBy: Robin Sharma
bEST bOOKS nOW
THe SkinnY RuLeS: The Simple, Nonnegotiable Principles for Getting to Thin By: Bob Harper
Legendary college basketball coach John Wooden and Jay Carty know that when it comes down to it, success is an equal opportunity player. Anyone can create it in his or her career, family and beyond. Based on John Woodens own method to victory, Coach Woodens Pyramid of Success reveals that success is built block by block, where each block is a crucial principle contributing to life-long achievement in every area of life. Each of these 32 daily readings takes an in-depth look at a single block of the pyramid, which when combined with the other blocks forms the structure of the pyramid of success.
With so much conflicting weight-loss advice out there to confuse your efforts, its no wonder you havent been successful losing weight and keeping it off. But with Bob Harper, superstar trainer and co-host of NBCs hit show The Biggest Loser as your personal authority and coach, you can and will finally shed the poundswhether you want to lose two or two hundred! Distilling Bobs vast knowledge of nutrition, weight-loss strategy, and human nature down to twenty simple, nonnegotiable principles, The Skinny Rules will help you step away from a reliance on processed foods and the need for so much sweet and salt and step into a newly thin lifestyle. And Bobs methods couldnt be more straightforward.
Wisdom to Create a Life of Passion, Purpose, and Peace This inspiring tale provides a step-by-step approach to living with greater courage, balance, abundance, and joy. A wonderfully crafted fable, The Monk Who Sold His Ferrari tells the extraordinary story of Julian Mantle, a lawyer forced to confront the spiritual crisis of his out-of-balance life. On a life-changing odyssey to an ancient culture, he discovers powerful, wise, and practical lessons that teach us to: Develop Joyful Thoughts; Follow Our Lifes Mission and Calling, Cultivate Self-Discipline and Act Courageously, Value Time as Our Most Important Commodity, Nourish Our Relationships, and Live Fully, One Day at a Time.
The Trend - Winter 201222
-
Training Camp is an inspirational
story filled with invaluable lessons
and insights on bringing out the best in yourself
and your team. The story follows Martin, an un-
drafted rookie trying to make it in the NFL. Hes
spent his entire life proving to the critics that a
small guy with a big heart can succeed against all
odds. After spraining his ankle in the pre-season,
Martin thinks his dream is lost when he happens to
meet a very special coach who shares eleven life-
changing lessons that keep his dream aliveand
might even make him the best of the best. If you
want to be your bestTraining Camp offers
an inspirational story and real-world
wisdom on what it takes to reach
true excellence and how you
and your team (your work
team, school team, church
team and family team)
can achieve it.
TRAining CAmP: What the Best Do Better Than Everyone ElseBy: Jon Gordon
In No Easy Day, Owen also takes readers onto
the field of battle in Americas ongoing War on
Terror and details the selection and training
process for one of the most elite units in the
military. Owens story draws on his youth in
Alaska and describes the SEALs quest to
challenge themselves at the highest levels of
physical and mental endurance. With boots-on-
the-ground detail, Owen describes numerous
previously unreported missions that illustrate
the life and work of a SEAL and the evolution
of the team after the events of September 11. In
telling the true story of the SEALs whose talents,
skills, experiences, and exceptional sacrifices led
to one of the greatest victories in the War
on Terror, Mark Owen honors the men
who risk everything for our country,
and he leaves readers with a deep
understanding of the warriors who
keep America safe.
nO eASY DAY: The Firsthand Account of the Mission That Killed Osama Bin Laden By: Mark Owen & Kevin Maurer
Whats on the nFba bookshelf:
The Trend - Winter 2012 23
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The Trend - Winter 201224
Join us for...
Mega.Fit.Con is a brilliant mix of knowledge, experience and
innovation with the thirst to never stop learning and growing.
Cities: ATLANTIC CITY, NEW JERSEY - August 23, 24 & 25 Atlanta, Georgia - September 6, 7 & 8
Agenda: Day 1 9:00 am to 5:00 pm Day 2 9:00 am to 5:00 pm Day 3 9:00 am to 12:30 pm
Join us for...
Fit.Biz.Con is An intimate educational conference intended to develop ones business.
Cities: Kansas City, MO - June 7 & 8 DALLAS, TX - July 12 & 13 | Nashville, TN - Aug. 2 & 3
Agenda: Day 1 8:15 am to 6:00 pmDay 2 7:00 am to 12:00 pm
1.800.726.3506 | www.thenfba.com
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PEOPlE PluS FITnESS
The Trend - Winter 2012 25
Thank you for reading this article. I really appreciate your time and effort. This article is only 8 paragraphs (beginning with the word Hippocrates below) and should take less than 5 minutes to read. It includes a variety of fun stuff and I challenge you to finish every word. The information in this article comes from over 15 years of research and experience.
Hippocrates, the father of modern
medicine was the first person to study
human personality using four unique
quadrants. More recently, Carl Jung, a
famous psychiatrist spent a lot of his
career researching and learning about
the four personality quadrants. Since
Mr. Jung, there have been a handful
of assessments invented for people
to take in order to learn more about
themselves, and others. Myers-Briggs
and DISC are two that you may have
heard of. One that you may also have
heard of as it becomes more and
more part of fitness centers every day
is People Plus+ Fitness. What makes
People Plus+ Fitness different and
therefore better for gyms and gym
owners is how quick the assessment
takes (about 5 minutes), how you are
labeled with a color versus a number
(research shows this is
more fun, and impactful
when learning about your
personality), and the fact
that the inventors, Kathy
Martin, PhD, and Bruce
Martin, PhD, were owners
of a fitness center when they
developed this assessment!
We all have the four
quadrants (colors). We have
a primary and secondary color that we
spend most of our lives in. We have a
third color that we spend some time
in, and then we have a fourth
color that we spend
very little, if any time
in. The way in which we
communicate and want
to be communicated with
has everything to do with
this color spectrum (the
order in which they rank).
Have you ever knew a
person, maybe a co-worker,
boss, employee, or member
that you just could not relate
to on any level, no matter how much
you tried? Chances are your first
color is their last color, and possibly
vice versa. So what are the colors and
what do they mean?
Yellows are the organizers.
These are the people
who plan ahead,
like checklists, love
structure, are
dependable, and
responsible. Yellow
people almost always wear a
watch, like things neat and tidy, and love
following a routine. Are you a yellow?
Oranges are the energizers. These
are the people who
struggle planning ahead,
but love competition and
adventure. They are
often charismatic and
fun-loving, and really
enjoy action, freedom
and spontaneity. Are
you an orange?
Continued on page 26
By Jason Linse
-
The Trend - Winter 201226
Please contact me at [email protected] to learn more about People Plus+ Fitness or call me at 612.310.1319
PEOPlE PluS FITnESS
bluesare the harmonizers.
These are the people-
people. They put people
in front of product
and people in front of
paperwork. They really
enjoy positive, close
relationships, encourage
others to reach their
potential and are
friendly and sensitive.
Are you a blue?
Greensare the analyzers. These are
the people who really value
mental competency. They
are often independent,
and really conceptual
thinking. They excel at
problem solving, and
prefer direct, thoughtful
and logical discussion.
Are you a green?
Look back to the first four lines and the italicized words.
Each line was for a different color. The Blue people will
respond to my thanking them and letting them know I
appreciate them. The Yellow people will respond to my
informing them of the article length and how long it will
take to read. The Orange people will respond to being
informed that the article includes a variety of things and the
challenge I offer. And the Green people will respond to my
informing them that the information is research based and
developed over several years of experience.
How does this affect your bottom line? I train and certify
club owners and their staff how to use the People Plus+
Fitness assessment in order to increase sales, improve
member/staff relations, and lower club attrition. People
buy from people they like and people like people that
speak their same language. Regardless of your color
spectrum, understanding it, and the spectrum of others
can make a world of difference in how your club runs, how
your staff responds to you and each other, and even how
your spouse, significant other, kids, family, etc., get along
with you.
Continued from page 25
-
The Trend - Winter 2012 27
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-
The Trend - Winter 201228
There is no such thing as perfect in
small business and seeking perfection
can often kill what could have been a
successful operation.
Seeking perfection is based upon the
premise, Build it and they will come.
This old movie line strongly states the
belief system of an owner who wastes
immense time and money trying to buy
the perfect club.
This is the owner who will spends
three days at a trade show going
from equipment booth to equipment
booth assembling the perfect line of
equipment. He tries every piece, makes
a list and then orders random stuff from
10 different suppliers. His belief is that
if he can just find the perfect line then
members will seek him out and stay
forever because he is the only one in the
market who knows equipment.
This is also the guy who builds a new club
and then goes $2,000,000 over budget
building something too big and stuffing it
with every piece of equipment he could
cram into the shell. His thought here is
that he will crush the competitors since
he has more stuff and a bigger club than
anyone else in the market. He obsesses
over every detail and spends more than
the club can ever return believing that
the biggest training floor and the biggest
locker rooms will be the determiner
between failure and financial success.
Even the big chain players fall for that trap.
How would you like to put $30,000,000
into a club and then discover that you
have the same retention problems that
the little guy down the street has, the
one who you laughed at when you
opened against him, and that this huge
box you created does little to attract
and even less to keep members.
Even the trainer heads suffer from
the disease of perfect. If only he can
attend enough workshops, join enough
mastermind groups and get enough
certifications he will become the perfect
trainer able to create the perfect
workout. This is the guy who runs his
own picture in the newspaper and on the
website and then lists all his accumulated
initials behind his name. This trainer
also becomes the guy who is the most
frustrated when he realizes that all that
education makes him knowledgeable,
but hasnt done much to create wealth
in his life. This is also the guy who can
spend two days with the Cosgroves or
Durkin and not hear a word they say
about business, but who will walk away
with 20 pages of notes about the perfect
dynamic warm up.
What we have to realize is that perfect
is not a business plan. In fact, the search
for perfection is what kills many fitness
businesses, and many more trainers,
because at some point everyone realizes
that there is no perfection and if there
was, the clients couldnt care less
anyway.
We also have to realize that anyone who
spends that much time and money to
educate himself or build the perfect box
isnt doing it for the client, he is doing it
for himself and his own ego. Perfection
is all about you and little if anything to do
with the client. We can lie to ourselves
and tell everyone that when this big
$9,000,000 gym is done it will generate
big money by attracting members, but
in reality, the box is nothing more than
a monument to our own ego and is
nothing more than a shrine to little dicks
everywhere
What the clients do care about is results
delivered by someone who gives a damn
about them. If the member were really
the target, then the choices would be
different. For example, the owner who
buys five treads each from every major
maker tells everyone that he wants to
give the members variety and that this
concept sells in the market.
The truth is, however, that the members
would simply love a lot of good treads
that have adequate replacement parts so
nothing stays down long when it breaks,
and it will. Will a guy with six brands
PERFECTIOn by Thomas Plummer
IS THE ENEMY
-
The Trend - Winter 2012 29
SuCCESS!...OFIS THE ENEMY
on the floor stock parts for all six? Not
likely, but the ego part of the equation
is that the owner got a lot of attention
from the vendors, probably got some
free stuff, and can be a rock god at the
trades shows getting invited to parties
and dinners.
Keeping the member in the top of
mind position is where the money
is made in the business, but often the
member slides to the bottom of the
pile behind personal ego, showing off to
the competitors and creating a business
that is a testament to your own self-
satisfaction. This is why so many small
training clubs make a lot of money; the
trainer cares and gets results even if the
place isnt a beautiful physical plant and
this is also why big boxes struggle these
days. Members are beyond endless
rows of equipment and actually want
results, something the box players never
designed into their business plans.
If the member was truly top of mind
with the other trainers, the trainer
would pick one guru to follow for
information, attend a few workshops a
year to stay current and then spend the
rest of the time studying business, facility
design and member service. The hardest
part to grasp here is that once you
achieve a certain level of competence
as a professional everything else is then
about delivering results to a satisfied
customer, and all the information in the
world is worthless if you cant knock five
pounds off a chubby housewife and then
get her in shape over time.
The simple rule is that perfection
almost always works against success
for the member. Creating a member
driven service business is the plan, but
to achieve that you have to park your
ego at the door and remember that the
fitness business is nothing more than
helping people get in better shape over
time at a place where they are respected
for the money they spend with you.
Every decision you make has to reflect
only one thing; the member has to stay
at top of mind.
-
The Trend - Winter 201230
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The Trend - Winter 2012 31
Contd on page 32
10 WaYS TOREjuvEnaTE YOuR bRaInWHILE YOu WORK
As an entrepreneur, you probably work upward of 60 hours
a week. Forbes interviewed 20 entrepreneurs about their
work habits and found they worked an average of 60 to more
than 100 hours per week. Most noted that weekdays were
not much different from weekends, and that personal time off
did not exist at all. One responded, the concept of work
disappears--it is just what we do.
As anyone who has crammed for an exam can tell you, usually
the number of hours we work without interruption is inversely
proportionate to how much we accomplish. So how do these
entrepreneurs manage to work so many hours without
suffering from brain fatigue?
Well, first of all, it is because they truly love being an
entrepreneur and are passionate about their enterprise. But,
I believe, part of the answer is that they wear so many hats.
They never get stuck doing the same kind of work for too long.
Here are some more brain-based tips that can work wonders
and could be what helps propel entrepreneurs forward:
Focal Upright Furniture has a brand-new chair-and-desk
combination on the market. Invented by Martin Keen, of Keen
shoes fame, it uses a position between sitting and standing, and
allows lots of movement as you work. It also helps those who
use it remain attentive.
John Medina, author of Brain Rules, tells us the brain cannot
multitask, period. What it does do is switch back and forth
between tasks very quickly. Someone whose attention is
interrupted not only takes 50% longer to accomplish a task
but also makes up to 50% more errors. A study in The New
England Journal of Medicine found that people who talk on the
cell phone while driving are four times more likely to have an
accident, because it isnt possible to devote your full attention
to both driving and talking at the same time. Hands-free calling
offered no advantage. Whats the lesson to take away? Focus
on one task at a time, and youll accomplish each better and
faster--without killing anybody.
Work is more entertaining for your brain--and therefore
makes you more alert--when you engage as many of your
senses as possible. Use colored paper and pens. Experiment
with peppermint, lemon, or cinnamon aromatherapy. Try
playing background music.
It sounds farfetched, but if you go shopping in the morning,
then negotiate yourself out of eating a cookie at lunch, and
finally try to decide between two job offers that afternoon, you
might choose the wrong job because you didnt eat the cookie,
according to Scientific American. Making choices depletes your
reserves of executive function, or the mental system involved
in abstract thinking, planning, and focusing on one thing instead
of another. This can adversely affect decisions you make later.
1. Buy a good office chair, or get a standing desk.
2. Do not multitask.
3. use all your senses.
4. Dont make too many decisions in one day.
By Geil Browningwww.inc.com/author/geil-browning
-
The Trend - Winter 201232
TO REjuvEnaTE YOuR bRaInWHILE YOu WORK
Contd from page 31
A study in the journal Cognition reveals that people can
maintain their focus or vigilance much longer when their
brains are given something else to think about every 20
minutes. Thats the time when thinking becomes less efficient.
This trick is called momentary deactivation. If your mind isnt
as sharp after a long period of work, it may not be completely
fatigued. It just needs to focus on something else to refresh the
specific neural network youve been using.
Are you an early bird or a night owl? Do you fade every
afternoon, or is that when you are strongest? Dont schedule
an important meeting at a time when you will be operating
on one cylinder. And dont waste your peak work time at a
doctors appointment.
When youre awake, your brain cycles from higher alertness
(busy beta waves) to lower alertness (alpha waves) every 90
minutes. At that point, you become less able to focus, think
clearly, or see the big picture. You know the signals: You feel
restless, hungry, and sleepy, and reach for a coffee. Herbert
Benson of Harvard, author of The Relaxation Response,
recommends working to the point where you stop feeling
productive and start feeling stressed. At that moment,
disengage. Meditate, do a relaxation exercise, pet a furry animal,
go for a quick jog, take a hot shower, pick up your knitting,
practice the piano, or look at paintings. Allowing your brain to
go into a state of relaxation, daydreaming, and meditating will
reset your alertness.
Researchers have found the human ability to learn declines
as the day wears on. But an afternoon power nap increases
scores on memory tests by 20%.
A walk in the park, a glance out the window at the trees, or
even a view of nature photographs engages a different kind of
attention than your normal work routine. According to a study
titled The Cognitive Benefits of Interacting With Nature,
nature engages our involuntary attention. We hear a birds
song, feel a breeze, or notice the clouds moving across the sky
in a manner known as effortless attention. We can concentrate
much better after we have spent some time in a natural
environment or paid effortless attention. Walking around a
city block doesnt count, given that that requires vigilance and
directed attention, and does not give your brain a break.
One CEO recommends mountain biking, because it forces you
to stop thinking about the office and to instead concentrate
on staying alive. You probably feel that you cant possibly
get away, but ultimately it will make you a better leader for
your company.
Going to Africa--literally or figuratively--refreshes your brain,
which allows you to be productive longer and to tackle more
issues. Whether you need to review your budget, approve
a marketing initiative, or hire people, youll have the new
perspective and alert brain you need to be your best.
5. Take a quick break every 20 minutes.
6. Work with your own circadian rhythms.
7. Relax for 10 minutes every 90 minutes.
8. Take power naps.
9. Experience nature--preferably real, but fake will do.
10. Take a vacation.
10 WaYS
-
The Trend - Winter 2012 33
REjuvEnaTE YOuR bRaIn
9. Experience nature--preferably real, but fake will do.
-
The Trend - Winter 201234
NFBAINSTITUTE
Mega.Fit.Con is a brilliant mix of knowledge, experience and innovation for those with the thirst to learn and grow. You have never experienced anything like this before! Its fresh and edgy with a no, we wont look back approach to re-creating the fitness industry.
Atlantic City, NJ - August 23rd, 24th, 25th Atlanta, GA - September 6th, 7th, 8th
Fit.Biz.Con is an intimate educational conference designed to grow your business. The Training-Centric Business Model is the future of the industry. Learn the right information, systems and tools to implement this plan is the key to your future success.
Kansas City, MO - June 7th & 8th Dallas, TX - July 12th & 13th Nashville, TN - August 2nd & 3rd
Las Vegas 2012 - 2 days of unimaginable fun and celebration - It takes a man on a mission to accomplish such amazing results over the past 30 years. His ability to tell it like it is has changed many lives and businesses. The NFBA is throwing a party in Vegas to celebrate Thoms success and show our appreciation for all the wise words, help and passion he has shared with us throughout the years.
Las Vegas, NV - November 2nd and 3rd
The fitness business is a lot like playing with a set of dominos - set them all up in a super cool design and stand back to admire it. The second something makes them weak, they all start falling and you cant stop them! This business has many moving pieces and fitness professionals need a solid business understanding to help the run a financially successful fitness facility. Owners, managers and fitness professionals - no matter what type of fitness business youre involved in, this certification will give you the skill set to move forward successfully.Chicago, IL - October 4th, 5th and 6th
SAVING THE WORLD, ONE HEALTH CLUB AT A TIME!
10 TOUR DATES, 14 ALLIANCE PARTNERS,
1 MISSION!
1.800.726.3506 www.thenfba.com
-
The Trend - Winter 2012 35
Continued on page 36
Ive gone from being an employee to being a trainer with his own
business to being a personal training studio owner to owning a fully
fledged hybrid gym model. And Ive made a ton of mistakes along the way.
Ive also met or talked with several trainers who are making the same mistakes (or more) as they try to transition from trainer to business owner. Hopefully this article will help you to avoid at least the first nine of them.
1. NO PROGRAM OR PLAN, RANDOM WORKOuTS
Youre so busy trying to get clients that you have no time to deliver a good service when they arrive. So you just put together a cool workout. You get a new piece of equipment and EVERYONE has that piece in their workout.
To be a professional program design needs to be a priority not an afterthought. And remember a program is a series of individual workouts spanning a 12-16 week period of time. It is not a one hour workout.
Program design should really be a separate department, separate payroll and separate billing.
And its much more professional for you to pull out a pre-written program on an excel spreadsheet and record the workout than it is to wing it.
2. WORKING IN THE BuSINESS, NOT ON THE BuSINESS
This is sometimes a heart-breaking one. You opened a gym because you want to train people. But you are no longer a
trainer. You are a business owner. The actual operations part the training people part is the easiest to replicate. As an owner you need to work on RUNNING THE BUSINESS Working ON the business, not just IN the business.
Obviously in the early days you need to do both. But the division of your time needs to be weighted and weighted heavily towards developing systems, business practices and developing and training your STAFF not just training clients.
3. HIRING INDEPENDENT TRAINERS AS FIRST EMPLOYEE
When its time to hire your first employee most trainers get scared of payroll taxes, workmans comp etc and look to hire independent contractors.
This is a mistake. An independent contractor by definition is completely independent. That means he or she can work at competing facilities. Independent means they have to use their own equipment (not yours) and keep their own schedules.
And when you walk in one morning and find your trainer having a client doing weighted plyometric neck bridges on a swiss ball you cant correct them.Thats right they are independent and running their own business.
A plumber or an electrician is an independent contractor. A trainer is not.
Hire, train & develop employees.4. LOOKING TO HIRE ONLY ExPERT TRAINERS.
Understand the reason for hiring trainers. The only reason is that there is too much
demand for YOUR services and you need to replicate yourself.
In other words you need a smart, friendly, professional employee to implement a program exactly as you would implement it. You dont need someone with new philosophies, or different training methods. You need another you.
When we first opened we had a minimum requirement. A minimum of a bachelors degree in kinesiology or sports science and to be a certified strength and conditioning specialist (CSCS) with the NSCA.
And thats what I got. And they were usually straight out of college with no social skills and an inability to relate to our demographic. When all we needed was someone to replicate the same service that you were already delivering.
Dont look for experts to work for you. Look for motivated people with great customer service skills and personalities and train them.
Create experts.5. NO RECEIvABLES- WORKING ON PACKAGES OR SESSION TO SESSION
If you dont have a monthly receivables base you dont have a business. Sorry. I know Joanne has purchased ten sessions at a time for the last two years and always pays. Try explaining to the bank that you actually have a guaranteed income. Try to get a mortgage based on the fact that you think Stevie is going to renew his 5 session package a few more times.
The only way to collect money is through a third party receivables company using EFT. Its a rookie mistake to try to collect your members money yourself.
DuMb THInGSTRAINERS DO!By Alwyn Cosgrove
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The Trend - Winter 201236
Every client needs to be on a contract lasting X months and including Y sessions per month. The nice thing is that this guarantees your income and actually allows the client to finance bigger packages.
If you are still doing packs of sessions ask yourself honestly next April what is your guaranteed income? Most trainers dont have anything guaranteed.
The other issue is cash flow. I can remember five clients paying me for 20 sessions each one Friday. In cash. Im walking home from work feeling pretty good about how much money I made that day.
Of course I hadnt really earned that money yet and my budgeting skills were not that great
6. ONE ON ONE TRAININGOne-on-one training is dead and buried. In Physical therapy the therapist sees small groups. At elite strength and conditioning level e.g. pro teams the coach works with groups.
It makes no sense that the group between those two extremes would need one on one attention.
And save the excuses. It doesnt work in . I have clients that I need to watch as their form is so bad they may hurt themselves
Number one EVERY town has physical therapy and martial arts classes. Groups. Number two if your client cannot dare to do your workouts without supervision for fear of blowing out a knee Id suggest looking at your program design.
According to IHRSA personal training (one on one) has a 3% penetration rate to the gym going population. Group exercise is somewhere around 45%.
We can extrapolate that and it seems obvious that semi-private training appeals to more people than personal training does.
And its also a true win-win.A trainer can make more money per hour with semi-private training.A club can make more money per hour, and use a trainer more effectively with semi private. A client will pay less and benefit from the increased social support.
And you can reach more people. Realistically a trainer is only good for about 30 hours of training per week. With each client training twice a week that means each trainer can only reach approximately 15 people.
With semi private that same trainer can see upwards of 45 people.
7. SYSTEMIzE SO THAT WHEN A CLIENT COMES IN THEY DONT HAvE TO WORK WITH THE OWNER, THEYLL GET THE SAME SERvICE NO MATTER WHO THEY WORK WITH.
I stole this one from Thomas Plummer. No one goes to McDonalds on a Tuesday because John is working the grill. They go to McDonalds because whenever they go, and whichever store they visit (from Los Angeles, to London, or from Massachusetts to Moscow) for the same thing.
A McDonalds Big Mac is two all beef patties, special sauce, lettuce, cheese, pickles, onions on a sesame seed bun. Always. No matter where. No matter who.
But in your gym a client asks two trainers what is the best exercise for legs? And receives two different answers.
If they normally train with Trainer A, and one day Trainer B covers the session its
usually a completely different workout.The only reason your business grows and you need more staff is because they want more of YOU than you can provide.
So there needs to be one system one philosophy that is replicated so well, that regardless of the staff member implementing the process the experience remains the same.
8. LET GO OF SOME OF THE OWNERSHIP- YOu DO NOT NEED TO DO EvERYTHING.
Most owners think they do a better job than someone else which is true unless you train your staff to be just like you and eventually theyll be better than you because you have too much on your plate and are spread too thin trying to wear all the hats.
Trust me there is someone that can answer the phone better than you. And that holds true across the board
9. NOT WANTING TO LEARN HOW TO SELL BECAuSE YOu ARE A TRAINER AND YOu ARE NOT A SALES PERSON
99% of what we do is sell someone something every single day. You are either selling yourself, your services, maybe selling some sessions, or maybe selling a protein shake.
There is a name for an expert trainer who cant sell. Poor. And possibly homeless, or at least headed that way.
Selling is like anything else a skill. A skill that can be trained. Take classes, read and study selling as enthusiastically as you study fitness and exercise physiology.
Ill pay more for a competent trainer with competent sales skills than I will for an expert
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DuMb THInGS TRAINERS DO!
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The Trend - Winter 2012 37
Continued from page 35
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Weve had the pleasure of working with Susan K Bailey (skb) for the past 8 years and are very pleased with the work theyve done for us.
Initially, it was an occasional flier or mailer and now we are fully committed to using their services from direct mail pieces, internal signs, web design banners, and comprehensive member referral pieces.
From experience with other agencies, weve discovered that SKB understands our customer and how to target them. We could easily refer to them as experts in our industry who can enhance and make significant contributions to any marketing plan.
In addition, the library of existing marketing material and initiatives are a wonderful resource. You can always customize it but its nice to have a proven successful program at your finger tips.
Thanks again to the team at SkB for helping us achieve our success and we look forward to a continued partnership.
Yours in good health,
Mark Stupp, President of Womens Fitness Clubs of Canada
B e T T e r t h i n k i n g B r i g h T e r v i s i o n
1-888-349-4594www.susankbaileymarketing.com
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