Travel to the “ERP Cloud” and find out if it is right for

you!

Objectives• Learn what the “cloud” really is• What ERP and other products are available in the

cloud• How do you move to the cloud• When is the cloud NOT the right answer• Panelist – Questions and Answers

RoseASP’s History Owned by Rose Business Solutions, a Microsoft Gold

Certified Partner specializing in Dynamics GP, SL, CRM and SharePoint.

Began in 2000 out of growing requests from our existing customers for a hosted solution.

Serviced over 3,000 users attaching from every time zone in the world.

Currently services customers ranging from 2 – 200 users.

•SAAS

•ON-DEMAND

•HOSTED

•????

• MULTI-TENANT

What is “cloud” or hosting? Host the customer’s licensed Dynamics

applications or provide subscription licensing The customers owns the data ALWAYS Host integrated ISV solutions Host customers custom applications Provide an environment as if it were on your

premise.

Hosted Products AvailablePartner Hosted: MS Dynamics GP, SL, NAV, AX MS Dynamics CRM Support of ISV Integrated application solutionsMicrosoft Hosted: MS Dynamics CRM Office 360 (announcement soon on ERP hosted by Microsoft)

Why Use Hosting

Microsoft Dynamics solutions are getting more difficult to support

Companies are cutting back on IT staff and expenditures

Difficult to recruit and retain quality IT staff Hardware does not need to be refreshed or

purchased Quick, easy, painless implementation and support And you never have to worry about upgrades or

service packs again.

Benefits of Hosting 24/7 support Minimize/eliminate upfront capital costs Minimize/eliminate additional IT resources Management of the OS, Service Packs, and security Managed backups (daily, weekly, monthly & annually) No additional consulting costs for Service Packs,

upgrades, hot fixes and enhancement releases Applications accessible to employees at multiple

locations (on the road or from home). Predictable monthly IT Costs

Hosted Flavors1. Fully Shared

2. Fully Dedicated

3. Virtual Machines

Other4. Disaster Recovery services

Each solution utilizes Citrix/Terminal Server access

Locations – 1 or more SAS 70 Type II Certified Secure, Redundant and

7x24 Availability SLA Multiple internet carriers 99.XX% SLA Credit guarantee

•Hosting Environment

TCO AnalysisScenario: 5 user shared hosting vs. 5 user local client access

3 Year Totals: $48,000 vs. $245,500* Misc = H/W Maintenance, A/V licenses, backup agents, SQL CALS, etc.

Build costsMonthly srvcsPersonnelUpgrades*Misc.Total

Year 1 Year 2 Year 33,000$ -$ -$

15,000$ 15,000$ 15,000$ -$ -$ -$ -$ -$ -$ -$ -$ -$

18,000$ 15,000$ 15,000$

RoseASPYear 1 Year 2 Year 3

7,000$ -$ -$ -$ -$ -$

75,000$ 75,000$ 75,000$ 3,000$ -$ 3,000$ 2,500$ 2,500$ 2,500$

87,500$ 77,500$ 80,500$

In-house

Case Study - Downsize (12 GP users/50 Business Portal users)

Existing customer downsized and lost IT department

• Moved existing GP 10.0 database into hosting environment• Upgraded database and users to GP 2010• Carried over all customizations, FRX reports, and ISV

solutions• Moved licenses from on-premise to SPLA

Case Study - Complex (13 GP users/27CRM users/25 MOSS users/100 exchange mailboxes)

Solving the large complex customer need• Two multi-national Mfg companies merging• One coming off SAP and Salesforce.com – the other

QuickBooks• Solution requires:

• Multiple GP databases, multiple currencies, CRM connector to GP, Business Portal

Cutover Process up from“On-Premise” to Hosting

1. Choose an option of hosting that meets your needs2. Execute your contract3. Procure and install servers to your specifications4. Setup companies and begin data conversion5. Test all users login’s, printers, and test backups6. User acceptance & validation 7. Final conversion8. Go Live!!!

How are Upgrades Handled?• Each hosting partner is different:

– Check how often they are done– Are you responsible or is the hosting partner responsible– Service Packs vs. major version upgrades– Enhance/ support must be purchased if hosted, or included

in SPLA licenses.

When is Hosting not a good fit• Complete IT department – no personnel savings• Redundant hardware currently in place • Complex customization that links to multiple parts of

GP• Multiple connections to the GP database

Other Cloud Sessions at Convergence

CSBL07-R1 The Real Benefits of Cloud Computing Monday, April 11 17:00-18:00

CSBL07-R2 The Real Benefits of Cloud Computing Wednesday, April 13 16:30-17:30

CSGP20 Microsoft Dynamics GP Cloud-Based Services: Today & Beyond Monday, April 11 

15:30-16:30

CSCRM21-R1 Reaching for the Cloud: Business Opportunities with Microsoft Online Solutions

Wednesday, April 13 13:30-14:30

CSCRM21-R2 Reaching for the Cloud: Business Opportunities with Microsoft Online Solutions

Wednesday, April 13 

15:00-16:00