travel ambassador program a train the trainer workshop

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Travel Ambassador Program A train the trainer workshop

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Travel Ambassador Program A train the trainer workshop

Agenda10 mins Introductions

10 mins Honolulu Rides and Travel Ambassador Program Background

20 mins Transportation Resources Overview

20 mins Transportation Planning Tools•Find the Right Ride•Needs Assessment•Transportation Plan

15 mins Using Public Transportation

10 mins Program Development Discussion

5 mins Additional Q&A

Program BackgroundHonoluluRides – The Mobility Management Center

• A project of the City and County of Honolulu

• Coordination between transportation providers

• Overall goals

• Current projects

www.honolulurides.org

Travel Ambassador Program

• How this information will help you and your clients

• Coordinating Services and Resources

• Working with other agencies

Transportation Resources•Transportation

TheBus and other fixed route servicesTheHandi-Van and other demand response operatorsProgram transportationVolunteer transportationRideshare

•Travel Training

•Transportation funding assistance

•Information and Referralwww.honolulurides.org

TransportationYou may know…

You may not know…

Fixed Route TheBus Kalaeloa Shuttle

Demand Response

TheHandi-Van Silver Cross Handi-Trans

Program Goodwill Moiliili Community Center

Volunteer Project Dana RSVP (future?)

Rideshare Vanpool Hawaii LOTMA

Travel Training

•One you may know: TheHandi-Van Eligibility Center

•One you may not know: Abilities Unlimited

http://www.honolulu.gov/dts/riders.htm

http://www.abilitiesunlimitedhi.org

Funding Assistance

•One you may know: Benefits, Employment and Support Services Division (BESSD)

•One you may not know: Waikiki Community Health Center

http://hawaii.gov/dhs/self-sufficiency/benefit/http://www.abilitiesunlimitedhi.org

Info/Referral Providers

•One you may know: Aging and Disability Resource Center

•One you may not know: Moiliili Community Center

http://www.elderlyaffairs.com/

http://www.moiliilicc.org

Find the Right Ride

•Online, searchable transportation directory

•Printable

•Easy to use

http://www.honolulurides.org

To begin search, click here

To begin search, click here

Click relevant search options

Click relevant search options

Search results…

Click for more details

Search results…

Click for more details

Printable page of detailed search results

Printable page of detailed search results

To print full directory, click here

To print full directory, click here

Sortable resultsSortable results

Needs Assessment Tool

• Create an outline of current transportation resources

• Create an inventory of transportation challenges

• Identify transportation needs

• Mobility devices

Client Transportation Plan

• Summary of available options

• Summary of resources to assist with training or referrals

• Identify plan

Using Public Transportation, TheHandiVan:

• Eligibility

• Interviews are scheduled with the Eligibility Center

• Fares

http://www.honolulu.gov/dts/riders.htm

Using Public Transportation, TheBus:

•Planning your trip

•Reading a schedule

•Paying the fare

•Obtaining passes

•Escorts or assistants

http://www.thebus.org

Program Development Discussion

• What information is useful?

• Additional information needed?

• Additional tools needed to help you share the information?

• Potential bus buddy program?

For more information about The Travel Ambassador program, or to get information about scheduling a

training, please call

Meagan Eliot360.951.4793 or 877.532.2863

fltconsulting.com | Moving ideas forward