transport partner management - ecta european transport organisation ... commercial register ......

The European Transport Organisation www.lkw-walter.com

Transport Partner ManagementIntegration of transport partners

ECTA RC Workshop Brussels

22.9.2016


ECTA RC Workshop - Agenda

1. Company Profile

2. Transport Partner Management



1.Company Profile

2. Transport Partner Management


Company Profile

LKW WALTER head office with the subsidiaries CONTAINEX, WALTER LAGER-BETRIEBE,

WALTER BUSINESS-PARK and WALTER LEASING

Who is LKW WALTER?

The European Transport Organisation

Branch office Kufstein/Tyrol

Head office Vienna/Wiener Neudorf


Company Profile

Private Austrian business (100 % family-owned)

Founded: 1924

Employees: 1,538

FTL/year: + 1,200,000

Turnover 2015/16: € 1.86 billion

Nominal capital of the plc: € 15 million

First-class credit rating from international credit

rating agencies: D&B (no 30-040-4043): 5A1

Creditreform (no 911.0032016) credit index 100

KSV1870 (no 80386): Rating 150

Accolade for extraordinary services

to the Austrian economy


Loading space

More than 4,800 full truck loads (FTL) daily,

packed and harmless products

By road transport with modern and

environmentally friendly trucks

In combined transport Rail/Road and Short Sea

Shipping with more than 7,000 cranable trailers

Loading capacity all over Europe –

always and everywhere available


Combined transport network

With more than 300 daily departures

on more than 200 Short Sea and rail

routes in combined transport,

LKW WALTER links all the important

European business centres.

Rail connections

Short Sea connections



1. Company Profile

2.Transport Partner Management


Transport partner management

Our function

Selection of appropriate Hauliers

Review and evaluation (audits)

Control of our pan-European network built up over 60 years

Flexible supply of loading space all

over Europe

The European transport market

Small and medium sized Hauliers

up to 20 trucks

Hauliers with more than 20 trucks

"The internationally operating

European carrier has less

than 5 trucks on average"

80%20%

Source: IRU

Available loading space in Europe



Company background Company data, commercial register, licences, insurance

Quality Must be in accordance with our management systems

Type and condition of vehicle fleet

Guidelines for cooperation

Evaluation by independent members of the

transport partner management team

Selection of carriers/transport partners


1) Quality

Guidelines for cooperation Manages the cooperation between transport partners

and LKW WALTER

Defines standards for vehicles, equipment and drivers

Includes general customer requirements and rules of conduct

Appearance Company location, fleet and drivers

Key performance indicators (KPIs) Loading and unloading in accordance with the transport order

Environmental behaviour, environmental data

(e.g. fuel consumption), safety non-compliance, etc.


On-site Audit

An audit focuses on two areas:


2) Training and coaching

LKW WALTER Driver Handbook and

Driver Training Programme Each available in 20 languages

General factory specifications

Defensive and safe driving (BBS/CPC *)

Behavioural advice "Safety first" security

Load securing

Theft prevention

Document handling

Telematics and fuel cards


On-site Audit

*) BBS = Behaviour Based Safety / CPC = Certificate of

Professional Competence (Berufskraftfahrer-Qualifikation)



Transport partner audits

11.740 11.729 11.697 11.720 11.729

8.000

8.500

9.000

9.500

10.000

10.500

11.000

11.500

12.000

2011 2012 2013 2014 2015


Driver information days throughout Europe Since 2012: 37 events / 3300 drivers in AT, BE, DE, ES, FI, FR, HU,

IT, NL, PT, SE, SI, TR

Safe and proper equipment handling

Customer requirements (factory specifications)

Load securing

SSHE-Q focus

Personal contact with our drivers

Support from external experts

Training-Clips (coop. with DEKRA Media Group) Load-securing

Safety rules

Equipment handling

Integration of transport partners Management systems for safety, health, environment and quality

Control and communication systems like telematics,

smartphone/tablet solutions, LOADS TODAY platform


Education, training and integration

http://www.lkw-walter.be/nl/transporteur/chauffeurstraining



Control of the transportation processDirect driver contact, telematics systems,

smartphone/tablet solutions

Performance assessments (KPIs)

Annual audits

47 checkpoints in Europe Checking the condition and features of vehicles,

personal protective equipment (PPE)

"Last Mile Instruction" to safely comply with factory

specifications

Long-term partnerships Experience ensures quality

Quality measures and CIP(continuous improvement process)



Based on audit results and KPIs from ongoing cooperations

Carried out by independent auditors from the transport partner management team

Preset usage approvals and prohibitions in planning software

Transport partner assessment

Free use: This transport partner complies with all criteria

Limited use Test phase at the start of the cooperation

Regional restrictions

Customer-specific and product-specific restrictions

No use Cannot meet the requirements

Blocked in the planning software


Success through partnership


Load securing concepts with shippers / for drivers


Chemical industry instructions packed goods

transport partner management - ecta european transport organisation ... commercial register ......

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