TRANSPORT AND CHANGE MANAGEMENT PROCEDURES

PROJECT IDENTIFICATION

Project Name CPI Project Number

<Project Name>

Customer Name Customer Number

<Customer Name>

SAP Project Manager Customer Project Manager

<SAP Project Manager> <Customer Project Manager>

DOCUMENT IDENTIFICATION

Author Document Location (repository/path/name)

<Author> <Document location>

Version Status Date (YYYY-MM-DD) Document Classification

0.1 Final <Date> Internal

REVISION HISTORY

Version Date Description

0.1 June 29,2011 Reformatted to the latest format0.2

TABLE OF CONTENTS

General Approach........................................................................................................................................... 3Roles & Responsibilities................................................................................................................................ 3Client Strategy................................................................................................................................................ 3Clients in Development Systems...................................................................................................................... 3Clients in Other Systems.................................................................................................................................. 3Procedure – Requesting a New Client..............................................................................................................3Development & Configuration Process........................................................................................................3Creating Change Requests.............................................................................................................................. 3Documentation of Changes.............................................................................................................................. 3Releasing Change Requests............................................................................................................................ 3Quality Assurance Process........................................................................................................................... 3Approval Process............................................................................................................................................. 3Importing Changes into the QA System............................................................................................................3Transport Error Resolution............................................................................................................................... 4QA Testing Procedures.................................................................................................................................... 4Production Transports...................................................................................................................................... 4Special Transport Handling Procedures...........................................................................................................4

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This document specifies the procedures and guidelines around all configuration and development activities to be performed throughout the project.

General Approach[The overall approach to the landscape is described in the Technical Requirements Specification deliverable, but should be reiterated here.]

Roles & Responsibilities[Project roles & responsibilities relevant to the transport management process should be summarized here.]

Client Strategy

Clients in Development Systems[Describe the clients to be utilized in the systems of the Development environment, the roles of each, the user groups who will be granted access to each, and the kinds of changes that are allowed in each.]

Clients in Other Systems

[Describe the clients to be utilized in non-Development systems such as QA or training. In general, a diagram showing the transport paths for client-dependent transports is often a good idea if many additional clients are used.]

Procedure – Requesting a New Client

[Describe the process for requesting creation of a new client for temporary purposes.]

Development & Configuration Process

Creating Change Requests

[Describe the standard policies regarding the creation of change requests, such as who is allowed to create them, whether changes only be allowed through Solution Manager only, the necessary approvals required prior to creation of a change request, etc.]

Documentation of Changes

[Describe how changes are to be documented at the time they are made.]

Releasing Change Requests

[Describe the standard policies regarding the change request release process.]

Quality Assurance Process

Approval Process

[Describe the approval process required prior to import into QA, if applicable.]

Importing Changes into the QA System

[Describe how often changes will be imported into the QA system.]

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Transport Error Resolution

[Describe the process for resolving transport errors, such as monitoring import logs, the steps performed by the Basis team to notify users of import errors, etc.]

QA Testing Procedures

[Describe the process for testing transports in QA, and documenting the results.]

Production Transports

[Describe the process for importing transports to Production, including the timing/frequency, how emergency transports are handled, etc.]

Special Transport Handling Procedures

[In this section, document known workarounds for special situations where non-standard or special transport methods are required, as those situations are encountered and resolved.]

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