transparency inside our company

TransparencyInside our Company

Important Question

• How much should we tell our subordinates about what is really going on in our company?

The Answer

• The answer is simple: the more the better.

Leaders

• Leaders have talked about transparency for a long time, but it’s never been more important than it is now.

Why do we share Information?

• We share information with employees for a couple of reasons: – It’s the right thing to do.– It’s good for business.

• If your company doesn’t have a culture of openness and free-flowing information, now is the time to move in that direction.

TransparencyMain Reasons

• People assume the worst when they don’t hear from leaders:– Silence from the executive

suite causes a lot of fear and resentment, which certainly doesn’t contribute to a productive culture.


• Employees may not understand how the external environment affects the company:– Creating a transparent company

helps everyone stay mindful of the forces affecting the bottom line.


• Transparency helps employees connect to the why:– When employees are working in a

vacuum, they can’t see the financial “big picture”.

• Transparency connects them to the why - and that understanding propels them to act.


• Transparency allows for consistent messaging across the organization.

• When you commit to transparency, people don’t have to get their (speculative, distorted) news through the company.

• They hear what’s really going on, in a controlled and consistent way, from their managers.


• When everyone is hearing the same messages from their leaders, everyone is motivated to respond in similar ways:– Employees in Department A get the

same kind of leadership and direction as employees in Department B.

– Everyone knows the rules.


• Transparency keeps good people from leaving:– High performers don’t thrive in an

atmosphere of secrecy and uncertainty.

– They want to work for a company that treats them with respect and values their problem-solving skills.


• Transparency leads to faster, more efficient execution.

• When times are tough, execution is everything. And the ticket to good execution is good alignment: – All sectors of an organization must

understand exactly what’s required so they act in a coordinated and collaborative fashion.

• Transparency is what facilitates that kind of alignment.


• It eliminates Park Ranger Leadership:– If you were lost in the woods a few times

and a park ranger always showed up and led you to safety, you wouldn’t develop any survival skills. You wouldn’t have to.

• The same is true of employees who wait for their heroic park rangers (senior leaders, that’s you!) to lead the organization out of the economic wilderness.


• It facilitates the best possible solutions:– In transparent cultures, leaders

encourage employees to solve problems themselves.

• And because those employees are the people closest to a problem, and because they must live with the outcome, they almost always design the most effective, efficient solution.

Conclusion• Transparency is a way of life,

not a stop-gap measure.• It shapes your organizational

culture and drives results in any economic environment.

• As recovery gets underway, as long as you maintain your commitment to openness and constant communication, your organization will only get stronger.

Lico Reis Consultoria & Línguas

Roberto Lico Reis

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