translating likes into actual engagement by kelly mercer
TRANSCRIPT
WHAT DOES ENGAGEMENT LOOK LIKE?
Social Media Actions “Like” “Share” “Comment” “Retweet”
Nonprofit Actions Volunteering Donating Attending an event
ARE FUNDRAISING EVENTS EFFECTIVE?
73%
21%
6%
Nonprofit Revenue Sources
Government Contracts and feesContributions, gifts and grantsSpecial events, net sales from goods, rental income
“The average charity spends $1.33 to raise $1.00 in special event contributions”
(Charity Navigator, 2007)*According to the National Center for Charitable Statistics (2012)
SO WHY BOTHER WITH EVENTS?Special Events can:
Build and deepen relationships with supporters
Provide an opportunity to bring in new donors and introduce them to the organization
Generate publicity and awareness around a cause
For a nonprofit organization, building visibility in the community is crucial to successful fundraising
SO… WHAT DOES SUCCESSFUL FUNDRAISING LOOK LIKE TODAY?
“Fundraisers create the bridge between the mission and the marketplace” (Duronio and Temple)
TODAY’S DONOR WANTS: More control and flexibility,
Giving on their own time and
Link to it with the online tools that are available.
*David Hessekiel of Peer to Peer Professional Forum
WHAT WERE THE INGREDIENTS OF THE ALS ICE BUCKET CHALLENGE MAGIC SAUCE?
• Grassroots idea
• From a couple people who were affected by the disease
• Perfect storm: • Right situation• Right idea• Right time• Right people• Right medium
People are shaving their heads for childhood cancer research,
Donors are cracking eggs on their heads in memory of a friend who had diabetes,
Throwing pies in their face for suicide prevention
Growing mustaches for men's health
SHIFTING LANDSCAPE The dramatic shift in styles of
fundraising, and their relative effectiveness is keeping many nonprofits on their toes, encouraging innovative and memorable experiences for the donor.
FUNDRAISING TRENDS: ICE BUCKETS VS. WALKATHONS
In 2014, the 30 largest walkathons and similar events raised $41 million less overall than they did the year before.
The ice bucket challenge fundraising idea spread widely, with millions of videos posted on social media of throwing cold water on his or her head — raising more than $220 million.
THE ANNUAL HUMAN RACE WALKATHON & FUN RUN
2011 2012 2013 2014180,000
190,000
200,000
210,000
220,000
230,000
240,000
Total Amount Raised
Total Amount Raised Linear (Total Amount Raised)
WHAT DOES THAT SHIFT LOOK LIKE FOR US?
• Rally influencers• Host free unique memorable events • Tool-based listening
DEVELOPING A STRATEGY FOR YOU
Complete an overall assessment What are you doing well? Where are you falling short?
Source: http://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/ and http://www.socialbrite.org/2012/02/15/the-7-elements-of-a-social-media-strategic-plan/
DEVELOPING A STRATEGY FOR YOU Set your goals
Spell out your organizational goals from ED level to key stakeholders and decision makers
What does your impact look like? Where do you want to be six
months from now? A year from now?
Source: http://www.socialbrite.org/2012/02/15/the-7-elements-of-a-social-media-strategic-plan/
DEVELOPING A STRATEGY FOR YOU Love thy metrics
Tie goals to metrics. How will you track success?
Source: http://www.socialbrite.org/2012/02/15/the-7-elements-of-a-social-media-strategic-plan/
DEVELOPING A STRATEGY FOR YOU Assess the community
Who is in your online community? How you want them to be
involved?
Source: http://www.socialbrite.org/2012/02/15/the-7-elements-of-a-social-media-strategic-plan/
THANK YOUKelly Mercer, Director of Community Engagement
Volunteer Center of Santa Cruz County