transitioning from the military to healthcare it february 29, 2016 · 2016-03-02 · transitioning...
TRANSCRIPT
Transitioning from the Military to Healthcare IT
February 29, 2016 Stefan Werdegar
Coker Group
Learning Objectives
• Describe the steps taken from others who have transitioned from military to civilian healthcare IT.
• Identify professional development techniques for the
transition: networking, interviewing and resume development.
• Understand the HIT landscape and emerging career
opportunities.
Agenda
• HIT Career opportunities/market • The Military Advantage • The Military Disadvantage • Resumes - three biggest mistakes • References • Networking and Resources • The Interview Process • Mistakes on Interviews • Success Story
•The Current Healthcare IT Environment for Military Candidates
Healthcare IT in the U.S.
• Rapid consolidation of hospitals and physician practices
• Move toward data/population health solutions • IT leaders needed to drive innovation/value/new
care models • Lots of new HIT roles • Increased focus on revenue cycle • Focus on leveraging the investment made in EHR
Potential HIT Roles
• Hospital systems/physician groups/MSO’s • ACO’s • Managed Care Groups • Medical schools • Interim • International IT • Technical support/product development • Vendors/consulting/sales • Associations/CMS/Government • Clinical Informatics
The Military Advantage
• Physically fit
• Technologically advanced
• Often have strong IT/PM skills
• Financially affordable
• Easy to relocate
• Positive public support of military
The Military Disadvantage
• The Military Look
• Military Jargon
• Different Healthcare System
• Trapped in Trappings
• Difficulty with relationship building
Resumes
• A resume is a facilitation tool – needs to be 70% • A great resume will not get you a job • A bad resume will eliminate you
Resumes - Biggest Mistakes
• Failure to delineate responsibilities & accomplishments
• Format errors - successive jobs at one employer • Failure to demilitarize • To many words and too long
References Hierarchy of References:
Supervisor
Peer
Subordinate
Other
( i.e. physician, consultant, auditor)
Networking
THE ONLY TECHNIQUE THAT IS SURE FIRE AND THAT WORKS !
Networking = Connecting With People
How many ways can we connect with people? Are there really only six degrees of separation?
1. 5. 2. 6. 3. 7. 4. 8.
Networking Resources
• Relatives • Outlook Contacts • Retired Military Officers • HIMSS/HFMA/Other Directory • University Alumni Associations • LinkedIn • Church • Other Associations
Interviews
• Most important part of the job search process • Two types of interviews: COURTESY INTERVIEWS REAL INTERVIEWS
• Should always be a conversation - never forced
Three Things to Know
1. Know the organization. 2. Know the hiring manager. 3. Know yourself.
Know Yourself
• Testing • 360°Evaluation • Understand your strengths and weaknesses
Anatomy of an Interview
• Arrive at the location ahead of time • Arrive at the office for the interview exactly on time • Be especially nice to the assistant • Break the ice through prior research and/or
observations about the office • Dress your best
The Interview
• Discuss accomplishments at each position • Focus on accomplishments needed by the
organization in the future • Ask strategic questions from your research
• It is a conversation!
Questions You May Be Asked
1. Situational- have you dealt with similar challenges?
2. Tell me about yourself?
3. Why are you the right person for the role?
4. How your military experience relates to their
organization?
5. Ideas for what you would do in first 60 days?
Questions You Should Ask of All:
1. What is their ideal candidate?
2. What is the culture like?
3. How do they define success for the role?
4. Do they have any concerns?
5. What are some of the challenges facing this position?
Mistakes During Interviews
• Talking too much
• Not highlighting accomplishments
• Not asking for the next step
• Not building a report/connection
• Not showing enthusiasm
• Not explaining why you left a position
• Not explaining why you want the new position
Exiting
• Thank them for their time and hospitality
• What is the next step?
• Express interest in the job
• Follow up with hand written cards and emails
• Link to them on LinkedIn
What If You Don’t Get the Job Offer?
• Conduct yourself professionally • Keep developing the relationship • Ask for feedback
Evaluating Job Offers
MONEY OPPORTUNITY ( Culture fit) LOCATION
Evaluating & Negotiating an Offer
• Know your worth in the market • Know your required salary range • Know the position’s compensation range • Compare locations and quality of life • Be flexible • Understand all the benefits they offer • Compare the intangibles with the $$
The Road to Success: Follow the Road Signs
• Work smart- not hard • Network like crazy • Get a career coach • Prepare for your interviews • Focus on personal development
H
Prepare
• 12 months out: – Collect & organize evaluations, medals, etc. – Talk with JAG about Post Government Employment
Ethics Opinion – Compile a detailed, performance based career file – Build your resume – Build contacts and references directory – and stay in
contact! – Research military transition benefits, professional
organizations and specialty groups – HIMSS offers career development, job bank etc.
DON’T PROCRASTINATE!
Suggested Checklist:
Prepare in advance Decide, create a plan and stay organized Do your homework and research Translate your resume & dress the part Be patient and have a schedule Be honest with everyone Be realistic Be nice; you never know who may offer you a job
Questions
Stefan Werdegar Vice President Coker Group
Austin, TX 78717
Phone: 214-704-9957 Email: [email protected]
Success Story
Tim Schmoyer Chief Technology Officer
Jericho Systems Corporation
My Lessons Learned
• Don’t shortchange yourself! – Transition Assistance Program – Medical and Dental Exams – VA Benefits – Resume and job interviews – Logistics for “forever” home – Transition Leave
• It's common for recently separated service members to try several jobs within a few years of leaving the military, so don't feel pressured to find the perfect job right away.
• Consider starting your own small business!
Certifications and Credentials
HIMSS http://www.himss.org/health-it-certification
Certified Professional in Healthcare Information and Management Systems
IT professionals who facilitate the improvement of business practices using technology to support information management in and across healthcare settings, aligned with strategic objectives. This includes participating in planning, operations, and optimization of resources and business processes.
AHIMA / CAHIIM http://www.ahima.org/certification/exams?tabid=him http://www.cahiim.org/directoryofaccredpgms/programdirectory.aspx Health Information Management Health information management (HIM) professionals have skills and competencies in health data management, information policy, information systems, administrative and clinical work flow. HIM is focused on operations management—essential to ensuring an accurate and complete medical record and cost effective information processing.
Education Programs and Assistance
HIMSS Veterans Career Services Initiative http://www.himss.org/veterans-career-services-initiative
VA Education and Training
• Licensing and Certification http://www.benefits.va.gov/gibill/licensing_certification.asp
• Entrepreneurship Training http://www.benefits.va.gov/gibill/entrepreneurship_training.asp
• Moving Forward http://www.veterantraining.va.gov/movingforward/index.asp
Health Informatics and Health IT Professional Education Program at UT Austin (Jericho Systems is a sponsor) http://healthit.cns.utexas.edu/program-offerings/health-it-certificate-program Post-baccalaureate students receive unique, hands-on training in health informatics and health information technology. Students learn the basics of healthcare policy, healthcare economics, workflow and process redesign, project management, database fundamentals, health information exchange, interoperability and health informatics. This is a nine-week intensive training program designed to prepare graduates for a variety of exciting careers in Health IT.
Focus on family and friends
Lead by Example. Be, Know, Do. Learn your industry; put the time into your job
Plan. Plan to succeed, don’t plan to fail. 6 Ps and KISS. Most don’t plan to fail, but they do fail to plan
Network and Make friends Relationships are invaluable, people want to help
“We must let go of the life we have planned, so as to accept the one that is waiting for us" JOSEPH CAMPBELL
Recommendations
Questions
Tim Schmoyer Chief Technology Officer
Jericho Systems Corporation Dallas, TX 75240
Phone: 972-231-2000
Email: [email protected]
Stefan Werdegar Vice President Coker Group
Austin, TX 78717
Phone: 214-704-9957 Email: [email protected]