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Andrew Lih University of Southern California http://andrewlih.com Twitter: Fuzheado The Wikipedia Revolution: Crowds, Collaboration, Content and Curation Remaking the News Transitioned Media Conference Columbia Business School May 21, 2010 1 Friday, May 21, 2010

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Presentation for the Columbia Business School Transitioned Media conference May 21, 2010.

TRANSCRIPT

Page 1: Transitioned Medi

Andrew LihUniversity of Southern Californiahttp://andrewlih.comTwitter: Fuzheado

The Wikipedia Revolution:Crowds, Collaboration, Content and Curation Remaking the News

Transitioned Media Conference

Columbia Business School

May 21, 2010

1Friday, May 21, 2010

Page 2: Transitioned Medi

Works in practice,but not in theory

by bored-now@flickr, licensed under Creative Commons Attribution NC License

Problem with Wikipedia...

2Friday, May 21, 2010

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ComScore Top 5 (Nov 2009)Alexa Top 6 (Feb 2009)

Since 2006, overtakenNY Times, Amazon, Fox Interactive,

eBay, Time Warner sites

Ranking

Photo by: victoriapeckham@flickr, Creative Commons3Friday, May 21, 2010

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4Friday, May 21, 2010

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Larry Sanger

by SimSullen, licensed under Creative Commons Attribution 2.0 License

5Friday, May 21, 2010

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Jimmy Wales

By WiLLGT09@flickr, file is licensed under Attribution-Noncommercial-Share Alike 2.0 Generic

6Friday, May 21, 2010

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Ward CunninghamThis file is licensed under Creative Commons Attribution 2.0 License

7Friday, May 21, 2010

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8Friday, May 21, 2010

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Given enough eyeballs,all bugs are shallow

The Crowd at work

9Friday, May 21, 2010

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How has “the crowd” become part of the news process?

Wikipedia Lessons

10Friday, May 21, 2010

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Viewer-contributed contentor

Community-curated works

User generated media

11Friday, May 21, 2010

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Are bloggers journalists?Some are, most aren’t.

Citizen journalists

12Friday, May 21, 2010

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Pro-Am Journalism?

Amateurstandards

Professionalstandards

Noncommercial(amateur)

Commercial(pro)

Most blogs and usergen content

13Friday, May 21, 2010

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Like Wikipedia of mapsContribute GPS “trails”

and traces to projectCreative Commons

license

OpenStreetmap

14Friday, May 21, 2010

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OpenStreetmap

15Friday, May 21, 2010

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Content Creation vs Curation

WorksCreation

Works Curation

17Friday, May 21, 2010

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Dan Gillmor

Journalism is no longer a lecture.It is a conversation

18Friday, May 21, 2010

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Lawrence Lessig

“weirdly totalitarian” communications of the 20th century yields to “read/write”

19Friday, May 21, 2010

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Leo Laporte, TWiT

Mass media is not natural to the human condition... An artifact of a certain 

technological age

20Friday, May 21, 2010

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Jay Rosen

The people, formerly known as the audience

21Friday, May 21, 2010

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Information Pyramid

Information

data

knowledge

wisdom

22Friday, May 21, 2010

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press releases, live coverage, photos

sports stats, weather metrics, financial

context, historical analysis

?

Information Pyramid

Information

data

knowledge

wisdom

23Friday, May 21, 2010

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press releases, live coverage, photos

sports, weather, financial

context, historical analysis

?

Impact of Internet Media

Information

data

knowledge

wisdom

commodityuser generatedmultiple sources

24Friday, May 21, 2010

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press releases, live coverage, photos

sports, weather, financial

context, historical analysis

?

Journalism Values

Information

data

knowledge

wisdom

editingresearch

storytellingcuration

fairnessaccuracybalance

transparency

commodityuser generatedmultiple sources

25Friday, May 21, 2010

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What is true, credible?Arbiters, processes,

systems

Values

26Friday, May 21, 2010

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Content... Creation vs Curation

Working the crowd

27Friday, May 21, 2010

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CNN iReportYouTube, Ustream.tv

Flickr, Wikimedia Commons

Citizen Journalists

Creative Commons Attribution Sharealike 3.0 Wikimedia User:Didoundp28Friday, May 21, 2010

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Open Streetmap NASA Clickworkers

Guardian UKTPM Muckraker

Crowdsourcing - Discrete tasks

29Friday, May 21, 2010

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NASA Clickworkers

Volunteers, identifying and classifying the age of craters

on Mars

http://en.wikipedia.org/wiki/Clickworkers

30Friday, May 21, 2010

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Clickworkers vectorizing craters

“accomplished in a week what a single graduate

student would have needed a year to

complete”

The Future of the Internet--And How to Stop It by Jonathan Zittrain

31Friday, May 21, 2010

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UK expenses scandal(Guardian)

US DOJ attorneys(TPM Muckraker)

Crowdsourcing - Document dump

32Friday, May 21, 2010

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20,000 volunteers

comb through PDF documents

UK Parliament expenses scandal

http://www.niemanlab.org/2009/06/four-crowdsourcing-lessons-from-the-guardians-spectacular-expenses-scandal-experiment/

33Friday, May 21, 2010

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Small simple tasksLarge diverse groupsDesign for selfishness

Result aggregation

Wisdom of Crowds Online (Derek Powazek, SXSW2009)

Photo by: iskanderbenamor@flickr, Creative Commons34Friday, May 21, 2010

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TPM Muckraker readers combed thru 3,000 emails

In hours, crowd ID’ed “compromising passages”Result: MSM news stories,

Polk Award

Attorneys scandal

http://www.npr.org/templates/story/story.php?storyId=908350135Friday, May 21, 2010

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“Crowdsouring...will stand along the

traditional ‘big three’ of interviews, observation and

examining documents”

Robert Niles (Theme Park Insider)

http://www.ojr.org/ojr/stories/070731niles/

36Friday, May 21, 2010

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press releases, live coverage, photos

sports, weather, financial

context, historical analysis

?

Journalism Values

Information

data

knowledge

wisdom

editingresearch

storytellingcuration

fairnessaccuracybalance

transparency

37Friday, May 21, 2010

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Clay Shirky

The problem is filter failure, not information overload

38Friday, May 21, 2010

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press releases, live coverage, photos

sports, weather, financial

context, historical analysis

Understanding Content | Curation

Information

data

knowledge

wisdom? ? ?

NASA Clickworkers

TPMMuckrakerattorneysscandal

OpenStreetmap

Wikipedia

ThemeParkInsider

CNN iReport

Crowd/Audience

Corporate/Govt

Content Curation

Credit: Andrew Lih, University of Southern California

39Friday, May 21, 2010

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press releases, live coverage, photos

sports, weather, financial

context, historical analysis

?

Impact of Internet Media

Information

data

knowledge

wisdom

40Friday, May 21, 2010

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News industry

Journalism not doomed but it is shifting to a permanent 

beta mode, disrupting legacy media

Fortune at the top of the pyramid

41Friday, May 21, 2010

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press releases, live coverage, photos

sports, weather, financial

context, historical analysis

?

Journalism Values

Information

data

knowledge

wisdom

editingresearch

storytellingcuration

fairnessaccuracybalance

transparency

42Friday, May 21, 2010

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Andrew [email protected]

Twitter: Fuzheado

article view sourcediscussion history

HOW A BUNCH OF NOBODIES CREATED THE WORLD’S

GREATEST ENCYCLOPEDIA“Imagine a world in which every single person

on the planet is given free access to the sum of

all human knowledge. That’s what we’re doing.”

—Jimmy Wales

With more than 2,000,000 individual articles on

everything from Aa! (a Japanese pop group) to

Zzyzx, California, written by an army of volunteer

contributors, Wikipedia is the #8 site on the World

Wide Web. Created (and corrected) by anyone with

access to a computer, this impressive assemblage

of knowledge is growing at an astonishing rate of

more than 30,000,000 words a month. Now for the

first time, a Wikipedia insider tells the story of how

it all happened—from the first glimmer of an idea to

the global phenomenon it’s become.

Andrew Lih has been an administrator (a trusted

user who is granted access to technical features)

at Wikipedia for more than four years, as well as a

regular host of the weekly Wikipedia podcast. In The

Wikipedia Revolution, he details the site’s inception

in 2001, its evolution, and its remarkable growth,

while also explaining its larger cultural repercussions.

Wikipedia is not just a website; it’s a global commu-

nity of contributors who have banded together out of

a shared passion for making knowledge free.

Featuring a Foreword by Wikipedia founder Jimmy

Wales and an Afterword that is itself a Wikipedia

creation.

U.S. $24.99

ANDREW LIH was an academic in new media and

journalism for ten years, at Columbia University

and Hong Kong University. He has been a com-

mentator on new media, technology, and journal-

ism issues on CNN, MSNBC, and NPR. Lih is

based in Beijing.

Become a part of The Wikipedia Revolution yourself,

and try your hand at editing the last chapter at: http://

www.wikipediarevolution.com/wiki/Main_Page

Jacket design by Ervin Serrano

Jacket photographs: globe by Frank Whitney/Jupiterimages;

puzzle by Shutterstock

Author photograph by Mei Fong

3/09

Prin

ted

in U

SA ©

200

9 H

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ion

Wikipedia RevolutionFrom Wikipedia, the free encyclopedia

Jump to: navigation, search

This article is about the book. For the different, similar terms related to Wikipedia, see

Wikipedia (terminology).

For Wikipedia’s non-encyclopedic visitor introduction, see Wikipedia:About.

Wikipedia Revolution (pronunciation ) is the story of the free,[1] multilingual ency-

clopedia project supported by the non-profit Wikimedia Foundation. The website’s name

is a portmanteau of the words wiki (a technology for creating collaborative websites) and

encyclopedia. Wikipedia’s 10 million articles have been written collaboratively by volun-

teers around the world, and almost all of its articles can be edited by anyone who can

access the Wikipedia website.[2] Launched in 2001 by Jimmy Wales and Larry Sanger,[3] it

is currently the largest and most popular[1] general reference work on the Internet.[4][5][6]

The Wikipedia Revolution traces Wikipedia’s phenomenal success back to its roots, and

profiles the people who have contributed to its stated mission of giving every single person

free access to the sum of all human knowledge.

THE WIKIPEDIA REVOLUTION

ANDREW LIH

How a Bunch of Nobodies Created the W

orld’s Greatest Encyclopedia

ISBN: 978-1-4013-0371-6

ANDREW L IH

From the Introduction to The Wikipedia Revolution by Wikipedia founder, Jimmy Wales

By now, it’s hard not to use the Internet without experiencing Wikipedia in

searches and surfing. It has become an incredibly useful Internet resource in

many languages. Yet when you use Wikipedia, you may not understand the

philosophy behind it.

This book tells the story of how Wikipedia began and evolved from a traditional

encyclopedia into the intricate global community that it is today.

43Friday, May 21, 2010