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TRANSFORMING TRANSFORMING TRANSFORMING TRANSFORMING FINANCIAL SERVICES FINANCIAL SERVICES FOR UNDER FOR UNDER-SERVED MARKETS SERVED MARKETS The Macroeconomics of Mobile Money Securing MobileMoney: The Ugandan Experience Friday, April 2, 2010 Columbia University Table of Contents Table of Contents About MAP Case Study: Uganda MAP in the News 2

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Page 1: TRANSFORMING FINANCIAL SERVICES FOR UNDERFOR UNDER- … › citi › sites › citi › files... · mass marketing efforts and its logo will be included on all collateralbeincluded

TRANSFORMINGTRANSFORMINGTRANSFORMINGTRANSFORMING

FINANCIAL SERVICESFINANCIAL SERVICESFOR UNDERFOR UNDER--SERVED MARKETSSERVED MARKETS

The Macroeconomics of Mobile Money

Securing Mobile!Money:The Ugandan Experienceg p

Friday, April 2, 2010Columbia University

Table of ContentsTable of Contents

• About MAP

• Case Study: Uganda

• MAP in the News

2

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Our Technology and Executive Leadership Helped Pioneer the Mobile Banking Space

• Our Chief Technology Officer and

Technology HistoryMAP’s Information Technology

Group

gy

Chief Information Officer were both members of the original architect team of Fundamo – one of the first mobile banking technology firms:

• Based in Cape Town, the Group boasts 20+ full time team members, including a full staffing of:

! Solution Architectsg gy

! Led comprehensive implementations throughout Africa and the MidEast

! Developed the Mobile Security Solution, the industry’s first pin-based

! Business Analysts

! Project Managers

! Developers

! Graphic DesignersSolution, the industry s first pin basedsystem still utilized throughout the Fundamo network

• Our CTO went on to build a technology development house to create and

p g

! DBAs & Networking Specialists

• The Group can manage the full spectrum of MAP’s product offering including:de e op e ouse o c ea e a d

deploy the next generation of mobile financial services

• MAP acquired the group, technology, and IP in early 2009

including:! Biometric ID systems

! ATM switching and management

! POS switching and processing

! Mobile banking

3

and IP in early 2009 Mobile banking

! Partner integration and maintenance

The Technological Backbone to MAP is Provided by a The Technological Backbone to MAP is Provided by a Proprietary HUB Mobile Banking SystemProprietary HUB Mobile Banking System

• The MAP HUB Intelligently routes

multiple transaction types that originate

from multiple communication devices:

Point of Sale Terminals ATM’s Mobile

FINANCIAL PLATFORMFINANCIAL PLATFORM

Point of Sale Terminals, ATM s, Mobile

Phones, and PC’s),

• The HUB also integrates between

multiple Companies, Banks or Financial

Institutions, Databases & Application

Modules to return a desired transaction

type to the originating device

• The HUB enables multi channel layerThe HUB enables multi channel layer

communication and multi tiered

architecture

• The HUB can transact: Person to Person

(P2P), Business to Person (B2P), Person

to Business (P2B), and Business to

Business (B2B)

• The system is agnostic to mobile player

4

The system is agnostic to mobile player

and financial institution

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The MAP Systems Also Offers a Unique Product The MAP Systems Also Offers a Unique Product Distribution PlatformDistribution Platform

• The platform provides

for the creation of

multiple franchises and

products distributedproducts, distributed

through a pre-registered

vendor network

• Franchisees operateFranchisees operate

independently from one

another and in turn are

responsible for the setup

of their entire down-line

• It enables the selling of

multiple virtual products,

ffwith different discount

structures

5

Table of ContentsTable of Contents

• About MAP

• Case Study: Uganda

• MAP in the News

6

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Executive Sponsorship Secured Uganda as the Executive Sponsorship Secured Uganda as the Launch Market for MAPLaunch Market for MAP

Th MAP t fi t i it d t U d b th P id t! The MAP team was first invited to Uganda by the President,

Yoweri Museveni, to explore areas for partnership

! MAP was asked to focus on his two key concerns:

" #1All governmental salaries as well as most other salary payments#1All governmental salaries, as well as most other salary payments,

were paid in cash

– This led to rampant abuse, ghost workers, fraud, shrinkage, and loss

" #2 A network of rural unregulated banks, SACCOs, were the weak

backbone of the Ugandan rural economybackbone of the Ugandan rural economy

– SACCOs lacked the financial stability and trust of the people to

properly offer modern financial services

! The MAP offering has evolved to meet the immediate needs of

Uganda

Country Profile:

P l ti 32 4 illi• Population: 32.4 million

• Pop. Growth Rate: 3.2%

• GDP: $15.04B (2008 estimate)

• GDP Growth Rate: 6.4%

GDP it $465

7

• GDP per capita: $465 per year

• Mobile Phones: 8 Million (2009)

The Nature of the Ugandan Initiative is a Public Private The Nature of the Ugandan Initiative is a Public Private PartnershipPartnership

Key Competitive Building Blocks (Uganda):

! Three way, exclusive contract and subsequent agreements with the

Government of Uganda and the government-owned PostBank to:Government of Uganda and the government-owned PostBank to:

" Convert 100% of PostBank current and new customers to MAP cardholders

(currently 300k active account holders with an ambitious growth plan to 1M

customers)

" Process all federal salaries and pension payments" Process all federal salaries and pension payments

" Rollout ATM’s at all PostBank branches

" Rollout a country-wide network of POS units

" Incorporate the 800+ unregulated SACCO’s (micro-finance institutions) into the

regulated environment under the PostBank umbrellaregulated environment under the PostBank umbrella

" Provide ATM, POS, and mobile switching capabilities

" Rollout a linked mobile banking platform

! Exclusive contract with one of the country’s largest agent-based airtime

distribution network, X-Tel

! Partnership and distribution agreements with the national mobile network

8

! Partnership and distribution agreements with the national mobile network

operators

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Review of MAP Progress to DateReview of MAP Progress to Date

! Card approved by Central Bank for International KYC standardsAll 350 000

Card approved by Central Bank for International KYC standards

! Proprietary MAP Data Capture Stations deployed at PBU branches

! Cards produced in MAP’s Kampala office and distributed by PBU branches

! 75,000 cards have already been deployed; additional 35,000 accounts

enrolled at mobile biometric events

Bio

Card

All 350,000

PBU

customers will

have cards by

12/2010

cts

cts ! 26 ATMs currently deployed at all PostBank branches

! MAP processes all ATM switching with its own propitiatory switch

Average

transaction

volume:

P P

rod

uP

Pro

du 73/day/ATM

165 POS

MA

PM

AP ! Agreements achieved with Shell, Total, Haas Gas Stations, representing

over 300 service stations

! Three-year goal of 3000+ POS access points

devices

deployed at

leading

retail points

! First mobile program launched in early December (Uganda Telecom)

! Full functionality currently available

! Can be accessed through any Java-enabled mobile phone

PBU Market

Launch:

Q1 2010

9

Q1 2010

In August of 2009, MAP Signed an Agreement with Wazalendo, the Country’s Largest SACCO

Wazalendo Military SACCO

! 50,000 members (80,000 expected

by 2011)

MAP Revenue Streams

! MAP receives an enrollment fee for all

t h ld ($3 USD)y )

! 14 branches across the country

! Members include Ministry of

Defense workers, UPDF personnel

and retired officers and their families

account holders ($3 USD)

! Wazalendo contractually provides a monthly

subscription fee for each account holder to

MAP ($.50 USD)

! Wazalendo has signed a contract with MAP for MAP to provide all branches a core

Basic Agreement

Wazalendo has signed a contract with MAP for MAP to provide all branches a core

operating system, biometric card system, ATMs, POS devices and mobile banking

! The solution will automate all SACCO transactions and create a full audit trail

! All SACCO funds will be held at PostBank affording regulatory oversightAll SACCO funds will be held at PostBank affording regulatory oversight

! Wazalendo account holders will be able to access their accounts from any MAP access point

across the country, as well as from their mobile phones

! Enrollment began on November 23rd, and 34,000 account holders have been

10

Enrollment began on November 23 , and 34,000 account holders have been

enrolled

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LAP Green, a Multi-Market African Mobile Phone Operator has Selected MAP as its Mobile Banking Partner

• MAP’s proprietary technology will power• MAP s proprietary technology will powerLAP Green mobile money and mobile banking products

• MAP will be an ongoing operational

LAP Green’s LAP Green’s Operator PortfolioOperator Portfolio

g g p

partner, and the two partners will share

product revenues

• Lap Green will use MAP’s nation-wide network of commercial access points

• MAP will assist in direct-to-consumer mass marketing efforts and its logo will be included on all collateralbe included on all collateral

• MAP and LAP will soft launch with Uganda Telecom in December of 2009:

! Five year expected profit contribution ofe yea e pected p o t co t but o o$20+ million

• MAP and LAP will launch with Rwandatel in Q2 of 2010

! Five year expected profit contribution of $17+

With over 5 million subscribers, and additional

licenses in two new countries (Togo & Sierra

L ) L G i f Af i ’ l di

11

Five year expected profit contribution of $17+million

Leone) Lap Green is one of Africa’s leading

mobile phone operators

Table of ContentsTable of Contents

• About MAP

• Case Study: Uganda

• MAP in the News

12

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Presidential Visit to OfficePresidential Visit to Office

MAP’s launch was met with

palpable regional excitement

13

MAP Launches ATMsMAP Launches ATMs

14

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MAP Partners with Military SACCO

15

MAP Launches Linkage Banking

16

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Two United Nations Publications Featured MAP Over the Last Year

17

MAP was also invited to address the UN and the European Parliament

18

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MAP’s Growing Profile Led to its Nomination for a GSM Association Global Mobile Award

19