transforming call recording to the cloud · the future of call recording call recording is a multi...
TRANSCRIPT
Transforming call recording to the cloud
Record, everything.
The future of call recording Call Recording Is a
Multi billion dollar industry,
which is growing as compliance,
regulation and work flow processes
Increase demand.
Dubber’s native cloud platform disrupts and transforms this industry at the core.
• High capacity
• Large call centre focus
• High Capex
• High maintenance
• Limited User cases
• Inflexible products
• Limited user cases
• Low capacity
• Regulatory focused
• Expensive
• Utility service
mentality
• Extensive functionality
• Ease of integration
• Infinite user cases
• Endlessly scalable
• No capex/cost efficient
• Simple to use
• Low capacity
• Bolt on to standard
offering
Hardware/Software Call Recording
Cloud Call Recording
Low Functionality
High Functionality
Market Segmentation – Call Recording Products*
*Internal analysis in the opinion of Dubber management only reflecting Call Recording Products/ Functionality
Record, everything.
Dubber: Snapshot
Dubber is a Native Cloud Platform built directly into AWS Deployable Globally Reduces cost, increases functionality It transforms existing market sectors It opens up new market sectors
SaaS
Alive
Record, everything.
Unique & Revolutionary
Scale
Instant Recording: Instant Availability
Recordings Both current and past (legacy) recordings are
made ‘alive’ for immediate access.
This enables integration of the recording asset into
Work Flow Optimisation (WFO) processes.
Multi Tenant Scalable Platform
Reinnovating the way communication is recorded.
Every aspect of the technology used within Dubber is
built to scale and provide the ability to revolutionise
the recording landscape.
No Cap Ex/ All Op Ex
No hardware required at either a customer or telco level.
This opens up new markets (SME) where recording has been cost prohibitive ,and
allows existing recording users to either modify their cost structure or add new
functionality.
Core Attributes
Capture Manage Tools
Ubiquitous call recording for telco
networks, on-premise iPBXs, all
devices or Dubbers end-to-end
recording solution.
Recordings from any source are centralised
in our scalable, and secure Platform. Access
immediately through our applications or
Open APIs.
Content within recordings can now
empower any business. Direct user
benefits or business wide impact with
analytics.
Record, everything.
Record, everything.
Dubber Connects via
PABX / Phone Systems Telco Providers Dubber’s ‘telco-in-the-cloud’ solution Open API Platform
Record, everything. Enhancing Enterprise
Complete recording
BACK OFFICE
BRANCHES
FINANCIAL ADVISORY
BROKERS
CELLULAR USERS
REMOTE WORKERS
CALL CENTER
LEGACY RECORDING
Enhanced recording
New possibilities
RISK PATTERN MATCHING
BIG DATA ANALYTICS
$ MARKETING TRIGGERS
Integrations
DUBBER MARKETPLACE & OPEN API
CRMs – e.g. SALESFORCE
FINANCIAL SOFTWARE – e.g. FISERV
Accessibility
INSTANT PLAYBACK
PERMISSION MANAGEMENT
SENTIMENT
Record, everything.
Telecommunications Sector in Transition
Shift to network functionality Unified Communications Commodity/subscription pricing Value added tools
Record, everything.
Best choice for Service Providers
API & INTEGRATIONS SaaS
RAPID DEPLOYMENT SCALE
4 Simple Reasons
Record, everything.
Service Provider call recording transformed
Feature Dubber Traditional
Unlimited Scalability
Rapid Deployment
SaaS Pricing
Hardware Free
Unlimited Storage
Open API
Unlimited Accessibility
Seamless Upgrade
Minimal Skilling & Admin
No On-going Maintenance
Multi-tenant
Redundancy
End User Self Admin
Auto Provisioning
Record, everything.
BroadSoft Accredited
“With an increasing market share in the hosted unified communications market, call recording
provides a key function to support business needs. This can include use cases such as non-
repudiation of financial transactions, quality control and customer service improvement.
“Dubber's platform and SaaS business model complement the BroadSoft technologies. BroadSoft
welcomes Dubber and its offering of cloud based recording solutions, and looks forward to
working with the company in Australia and across global markets.”
Quote: Kelvin Beadle, APAC VP of BroadSoft
Traditional vs
Call Recording as a Service
Unlimited Scalability Rapid Deployment
SaaS API & Integration
About us
June 2012
The Build
Development team
commence building
Platform.
Feb 2014
Launch
First Production Release
of Dubber.
Nov 2014
Partnership NTT ICT announced as new
partner
Feb 2015
Public Dubber Corporation listed in
Australia, ASX:DUB
.
May 2015
Telco Roll Out
Dubber accredited for
Broadsoft Telco Network
Integration
May 2011
Dubber
Company launches and
POC built.
Public Listing Info: ASX code: DUB
Initial public offering: $AUD0.20 Captial raised: $AUD4.5m
Market Cap: $AUD12m (approximate)
Record, everything.
Record, everything.
Capital Structure
Total shares currently on issue: 57,492,814
Performance shares: 21,412,118
Options: 4,600,000
Total fully diluted: 83,504,932
*as at listing
Record, everything.
ASX: DUB