transform healthcare delivery with sbr health

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SBR Health Video Visit Call Routing & Management

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Page 1: Transform Healthcare Delivery with SBR Health

SBR Health Video Visit Call Routing & Management

Page 2: Transform Healthcare Delivery with SBR Health

Why SBR Health?

If you need to… •  Set up virtual visit programs with patients at

home or other non-clinical environments •  Route calls depending on input from an EMR’s

scheduling system •  Manage complicated or changing workflows •  Send notifications via SMS/Pager to get

participants in call •  Report virtual visit data

Page 3: Transform Healthcare Delivery with SBR Health

Need to setup virtual visit programs with patients at home or other non-clinical

environments

Page 4: Transform Healthcare Delivery with SBR Health

Home Patient

Queuing

Skills Routing

Access Control

SMS Notification

Secure Calling

Call Control

Televideo

Supports portal integration and ‘one-click’ operation

© 2014 SBR Health, Inc. – www.sbrhealth.com - 617-475-1657

Page 5: Transform Healthcare Delivery with SBR Health

Auto configure, diagnostic, self-test, parrot test and auto reconnect for foolproof operation

© 2014 SBR Health, Inc. – www.sbrhealth.com - 617-475-1657

Page 6: Transform Healthcare Delivery with SBR Health

Need to route calls depending on input from an EMR’s scheduling system

Page 7: Transform Healthcare Delivery with SBR Health

Common scheduling interface w/ HL7 connectivity

© 2014 SBR Health, Inc. – www.sbrhealth.com - 617-475-1657

Page 8: Transform Healthcare Delivery with SBR Health

Manage complicated or changing workflows

Page 9: Transform Healthcare Delivery with SBR Health

Web-based administration with auto EMailer

Dear  Pa'ent,    We  are  pleased  that  you  will  be  connected  with  us  using  our  VirtualVisit  system  for  your  care  needs.    If  this  is  the  first  'me  you  have  u'lized  our  system,  please  click  on  the  following  links  to  install  our  Virtual  Visits  pa'ent  system  on  your  computer.    If  you  have  a  Windows  computer:  VirtualVisit  for  PC    If  you  have  a  Mac  computer:  

© 2014 SBR Health, Inc. – www.sbrhealth.com - 617-475-1657

Page 10: Transform Healthcare Delivery with SBR Health

Need virtual visit data that we can report

Page 11: Transform Healthcare Delivery with SBR Health

Metrics tracking and reporting and system utilization

© 2014 SBR Health, Inc. – www.sbrhealth.com - 617-475-1657

Page 12: Transform Healthcare Delivery with SBR Health

Real-time Dashboard

© 2014 SBR Health, Inc. – www.sbrhealth.com - 617-475-1657

Page 13: Transform Healthcare Delivery with SBR Health

Need way to send notifications via SMS/Pager to get participants in call

Page 14: Transform Healthcare Delivery with SBR Health

Emailed Pager, SMS Provider Alerts for Appointment notifications

© 2014 SBR Health, Inc. – www.sbrhealth.com - 617-475-1657

Page 15: Transform Healthcare Delivery with SBR Health

Virtual Health Delivery Networks (VHDNs) will revolutionize care delivery at scale

Opportunity Healthcare is going virtual to optimize delivery

© 2014 SBR Health, Inc. – www.sbrhealth.com - 617-475-1657

Page 16: Transform Healthcare Delivery with SBR Health

Problem: Solution

•  Millions of endpoints, e.g. patients at home

•  Network effect outside the enterprise

•  Cross-device/platform integration

•  HD televideo

•  Workflow management

•  HIPAA, HITECH Act

Current Solutions do not support Volume Deployments. VHDN is a volume business.

© 2014 SBR Health, Inc. – www.sbrhealth.com - 617-475-1657

Page 17: Transform Healthcare Delivery with SBR Health

Where Existing Solutions Fail

•  Expensive –  Proprietary hardware and software –  Extensive integration and training

•  Fixed Location – Require patients to visit physical kiosk or clinic – Not effective for ongoing follow up in chronic

disease management •  Difficult –  Providers must adapt their workflow to the

system – Complex interactions cause abandoned sessions

& resistance to use

© 2014 SBR Health, Inc. – www.sbrhealth.com - 617-475-1657

Page 18: Transform Healthcare Delivery with SBR Health

SBR Health Solution

•  Interoperable: –  Workflows/IT Systems (EMRs, Scheduling,

Patient Portals) •  Disruptive:

–  High-Value/Low Investment Risk –  Push-Button Simple –  Open Platform/Open Access

•  Proven VHDN Models at Scale: –  Diabetes –  Parkinson’s –  Mental/Behavioral Health

•  Rapid Growth –  Displaced large competitors –  Adopted by top US hospitals as essential to

building their virtual visit programs

18 © 2014 SBR Health, Inc. – www.sbrhealth.com - 617-475-1657

Page 19: Transform Healthcare Delivery with SBR Health

Why SBR Health?

•  We help you innovate through Virtual Healthcare Delivery

•  Workflow solution that easily integrates into existing video/IT systems

•  Vested customers with high levels of patient satisfaction, provider adoption

•  Ready for rapid, affordable scale out

19 © 2014 SBR Health, Inc. – www.sbrhealth.com - 617-475-1657