transbeam eoc service overview

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Transbeam confidential and proprietary EOC SERVICE OVERVIEW MAY 2011

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Page 1: Transbeam EOC Service Overview

Transbeam confidential and proprietary

EOC SERVICE OVERVIEWMAY 2011

Page 2: Transbeam EOC Service Overview

TRANSBEAM HIGHLIGHTS

State-of-the-art data and voice network portfolio

Exclusive focus on the latest types of data and voice services

Expert installation and network engineering staff

Financial stability combined with smart growth for over 15 years

Focus on agent and wholesale distribution

24/7/365 Technical Support

Transbeam confidential and proprietary 2

Page 3: Transbeam EOC Service Overview

ETHERNET TRANSPORT

Transbeam MPLS Core

Wholesale Customer A

CO 1

CO 2

CO 3

Wholesale Customer B

Wholesale Customer C

Customer CPE

Customer CPE

Customer CPE

Transbeam confidential and proprietary 3

Page 4: Transbeam EOC Service Overview

NETWORK EXCHANGE

Transbeam Ethernet

Enterprise

Enterprise

Provider A

Provider C

New York

Boston

Enterprise

Enterprise

California

Enterprise

Provider B

Enterprise

Enterprise

Provider D

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Transbeam has Network-to-Network Interconnections (NNIs) in place with over 25 leading network carriers.

Page 5: Transbeam EOC Service Overview

EOC AVAILABILITIY

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BASE MARKETS NEW MARKETS

Speeds Available 3, 5, 10, 15, 20, 30 and 45 Mbps

3, 5, 10, 15, 20 and 30 Mbps

Number of COs 14 ≈ 423

Markets Served New York and Boston California, Delaware, Massachusetts, Maryland, Michigan, New Jersey, New

York, Ohio, Pennsylvania, Washington DC and Virginia

InstallationIntervals

FOC < 2 daysInstall < 14 days

FOC in about 5-7 business daysInstall in 20-45 days depending

on CO location

Page 6: Transbeam EOC Service Overview

AVAILABILITY FOOTPRINT

POP locations:Boston – 1 Summer St.Los Angeles – 1 WilshireNew York – 60 HudsonNew York – 601 West 26th St.

Transbeam confidential and proprietary 6

EOC Central Offices:

New Jersey:Camden, Jersey City, Newark and Union City

California:Los Angeles

New York:Buffalo, New York, Rochester and Syracuse

Delaware:Dover and Newark

Ohio:Cleveland and Columbus

Maryland:BaltimoreSilver Spring

Pennsylvania:Philadelphia and Pittsburgh

Massachusetts:Boston

Washington DC

Michigan:Detroit, Grand Rapids and Lansing

Virginia:Norfolk and Richmond

Page 7: Transbeam EOC Service Overview

CAPABILITIES

SERVICES:

Direct Internet/Data Access

Ethernet Private Lines

Ethernet Virtual Private Lines

MPLS point-to-point Services

SUPPORT:

Web portal for service qualification and wholesale order entry

Single contact for service delivery and 24/7/365 support

SLA: end-to-end

Reports: on-line, real time performance reports

Transbeam confidential and proprietary 7

Page 8: Transbeam EOC Service Overview

SERVICE PLATFORM

Next Generation Service Platform

• Built specifically for Ethernet • Cisco/Juniper Core Equipment

• Hitless upgrades

OAM- rich Ethernet features

• Support at the Port and OVC level• Y.1731 – Performance management

Transbeam confidential and proprietary 8

Page 9: Transbeam EOC Service Overview

QUALIFYING TOOL

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Page 10: Transbeam EOC Service Overview

QUALIFYING TOOL

Transbeam confidential and proprietary 10

Page 11: Transbeam EOC Service Overview

WHOLESALER LOGIN

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Page 12: Transbeam EOC Service Overview

ON-LINE MONITORING

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Page 13: Transbeam EOC Service Overview

TECHNOLOGY OVERVIEW

Technology Ethernet over MPLS, Point-to-Point

Equipment Core Backbone: Juniper MX/T Series

Edge Network: Cisco

Service Assurance Ethernet OAM standard is supported

E-NNI Single or dual LACP ports, with negotiated S-tag rangesSupports Jumbo frames up to 9216

Class of Service All Transbeam services work over the best Class Of Service inthe Core Network with high availability and performances

Recovery A protected service supported by MPLS Traffic Engineering forbandwidth guarantees

Customer Support 24x7X365 proactive monitoring

Online Monitoring Web portal for online performance monitoring

Transbeam confidential and proprietary 13

Page 14: Transbeam EOC Service Overview

TransbeamNetwork

Customer A Site 1 Customer A Site 2

Customer A Site 3Customer A Site 4

Customer CPE

Customer CPE

Customer CPE

Customer CPE

PE PE

PE PE

PE

UNIUNI

UNI UNI

Demarcation Points

Demarcation Points

Transbeam confidential and proprietary 14

MPLS ARCHITECTURE