Your friendly, flexible Oracle SI

You need a partner who can

ENABLE ENHANCE EXTRACT

Your Oracle Enterprise Solutions

…You need TransSys Solutions

WHO WE ARE?

About TransSys

2010ESTABLISHMENT

190+CONSULTANTS

HQDUBAI

16COUNTRIES

60+CUSTOMERS

IDCCHENNAI

Winner of the Coveted Specialized Oracle Applications Partner Award for 2013 across the ECEMEA Region by Oracle Corp

Winner of the 2014 SaaS Partner of the Year for ECEMEA-Africa Operations

About TransSys

Fast growing Oracle SI in MEand Africa with specific focus on transformational outcomes

Innovative and mutually win-win commercial models

Well experienced set of consultants carrying over 100+ Oracle implementations experience in the region

Service offerings tailor-made to suit individual customer needs

What are we known for?

Agility Business outcome focused IT initiatives

Win-Win innovative commercial models

TransSys Service Offerings

EBS

CXM

TechnologyHyperion & EPM

BI & Big Data

Fusion

TransSysOfferings

TransSys Services - Fundamental Premise

ENABLE

• New / Early adopters• Restore Failed ERP/CRM initiatives• Consulting• Health checks• Implementations • Assessments & Upgrades

ENHANCE

• Gaps in ERP/CRM solution – Lesser business value realization

• Extensions• Process Redesign• Add-on Modules

EXTRACT

• Value creation thru alliance solutions

• Reporting solution • Mobility Solutions• OBIEE• BI Apps• Big Data

Our Cloud Offerings

Customer Highlights Across Industries

Airlines

Banking & Financial Services

Public Service &Oil & Gas

Real Estate Management

Mfg, Retail &Distribution

Telco

Our Certifications and Awards• TransSys development centre is ISO 9001:2008 certified for

our Quality Management Systems.

• TransSys is an Oracle Platinum Partner focused on the Middle East ad Africa region

• Awarded 2013 Application Specialized Partner by Oracle Corp across ECEMEA

• Awarded 2014 SaaS Partner of the Year by Oracle Corp for African Operations

• 1st Regional SI to deploy multi pillar Fusion SaaS across Cx, HCM, ERP and SCM across mutliple countries

What we Offer?

Road towards Cx – Building Blocks

CRM

Soci

alA

pp

licat

ion

s

An

alyt

ical

Ap

plic

atio

ns

DIRECT IN-STORE PHONE WEB MOBILE SOCIAL FIELD SERVICE

Marketing & loyalty

Customer Service

Sales & Partner management

Product Management/ Order capture

Downstream Systems

Marketing Experience

Service Experience

Sales Experience

Channel & CustomerTransformation

Branding, Marketing & Campaign Management

SalesTransformation

Service & Contact Centers

Customer Analytics

Channel/ Customer Segmentation

Management

Channel Optimization

Multi-Channel

Integration

Advance Campaign Management

Marketing Offer Management

Marketing Resource Management

Marketing Investment

Optimization

Sales Force Effectiveness

Sales Automation Design

Incentive Compensation

Management

Territory Planning and

Management

Partner and Dealership

Relationship Management

Customer Center Effectiveness

Customer Center Architecture

Customer Center Consolidation

(I/O)

Field Service & Logistics

Customer Analytics & Dashboard

Targeting and Profiling

Real Time Marketing

Behavioral

Segmentation

Customer Experience Design

Customer Loyalty Management

Channel & Customer Profitability

(LTC)

Customer Centricity & Growth

Customer Routing Design

Self-service Management 360° Vision

Our Customer Experience Transformation Pillars

Cx Accelerators

Best practice Cx Process Blue Print

Best Practice Cx Industry Processes and

Application Functionalities Mapping

Implementation Templates Prebuilt Integration Components

CxMImplementation

Why TransSys for your Cx Journey?

TransformationAutomation

Automation Vs Transformation

As Is Process

CRM

To be Process

CRM

Industry Best Practices Customer Centric Process

• Leverage industry experience• Consider business dynamics• Continuous improvement in process driving customer centricity

TransSys Fusion Implementation model is aligned to SaaS implementation framework and Oracle Unified Methodology (OUM) and modified to achieve rapid delivery of solution thru adoption of embedded practices.

TransSys SaaS Model Adoption for Rapid Transformation (TransSMART) is our way of delivering Fusion SaaS solutions that helps

customers achieve faster and consistent results and

enable the users to experience the user friendly solutions quicker than conventional automation driven implementations.

TransSMART™ Implementation Framework

Successful and Rapid Fusion Apps Deployment

SaaS

Mo

del

TransSMART™ Implementation Framework

Rap

id

Dep

loym

en

t

CR

P D

rive

n

Ad

op

t &

Ad

apt

Rapid Start

1. Customer fills out

Questionnaires & Data Sheets

2. We configure the system

according to Questionnaires

3. In facilitated

workshops

adjustments are

discussed

4. Data is

uploaded, training

performed,

integration

established and

the system goes

live

Fixed Scope Offerings (FSO)

• Out of the Box

• Best(Leading) Practice

• Customers that prefer rapid time

• Fixed Cost

• Pre-approved scope and effort

• FSO acts as a baseline Fixed scope approach for quick activation of ‘essential’ functionality

Delivery of a fully provisioned and

working system in a rapid timeframe

Fixed Scope Offerings - Key Features

ORACLE

CLOUD SERVICEs

KEY FEATURES

• Rapid activation of service

• Configuration of defined scope

• Fully provisioned & working system

KEY BENEFITS

•Faster Deployment – ‘essential’ functions

•Lower costs – faster time to value

Fixed Scope Offerings are just the beginning

Activate core services

Release 1 Release 2 Release 3

Fixed Scope Offering

Adoption of additional services

“Tailored Implementation”

• Adoption of new functions

• Extension of integrations

•Essential ‘core’ functions

•Content & data

• Integrations

LIVE

Weeks not Months !Keep the solutions simple

!

Land and Expand !

Release 4

Our Unique Value Proposition• Unique Accelerator based Delivery Methodology driving quick wins based on Packaged Enabled Transformation

• Team has overall Experience of 15+ Cx Transformations cross industries and have adopted the key learnings in our delivery approach to avoid any Pitfalls

• User Adoption is an inherent part of our Cx Journey

• Experience across all delivery models (On-Premise, Cloud & Hybrid) to offer the best advise to our Prospects, Partners and Customers

• Deep Understanding of Cx processes and Industry Best Practices in Cx

• Packaged Cx Implementation Offerings aligned to customer business need

• SMART (Strategy, Measurement, Alignment, Results and Technology) Based Cx Delivery Model

• Transformation part of our DNA

• Part of Oracle SaaS Partner Advisory Board and strong links to Oracle Product Mgmt teams

Case Studies

MASDAR

Semi government energy company in MiddleEastApps: Fusion CRM – Marketing, Customer Hub, Sales

• Marketing platform for campaign management in less than 5 weeks• Consolidate customer data in single location to get customer 360 degree view• Execute campaign quickly. Targeted campaigns increased brand value• End to end Lead management and ability to book and create lease for the

property through seamless integration with Oracle Property manager

Case Studies

DELTA PARTNERS

LEADING TELCO AND MEDIA CONSULTING COMPANY

APPS: FUSION CRM – SALES FORCE AUTOMATION

• Sales platform for managing opportunities in less than 6 weeks• Application for fully configured to meet the typical requirements of Professional

Services• Application provide full insight of the resources requirements and opportunity

status

Transformation Underway

Top airline in AfricaApps: Oracle Sales, Service and Marketing Cloud

• Map Cx journey • Align towards organization objectives and priorities• Develop strategy CxM implementation roadmap• Implement key pillar of oracle CxM cloud applications

Top airline in Africa

Q&A