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TURNING SKEPTICS INTO BELIEVERS How to resonate with your audience Communication Skills Training, Anton Kopytov

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  • 1. TURNING SKEPTICSINTO BELIEVERSHow to resonate with your audienceCommunication Skills Training, Anton Kopytov
  • 2. >86% CEOscommunicating with clarity directlyimpacts my career and income (www.distinction-services.com)
  • 3. TODAYS JOURNEY:STORIES NOT INFOMEANING NOT MEETINGDESIGN NOT DECOR
  • 4. MOVE FROM INFO1 TO STORIES
  • 5. EXERCISE:tell us 2 story why and how did you chosecareer in advertising
  • 6. ETHICAL APPEAL
  • 7. LOGICAL APPEAL
  • 8. EMOTIONAL APPEAL
  • 9. analytical appeal one the heademotional appeal two the heart three the gut four the groin
  • 10. WHAT CAN WELEARN FROMCINEMA ANDTHEATER
  • 11. THE BEGINNING:call to adventure Dramatic tension the gap is created by contrasting the commonplace with the lofty
  • 12. EXERCISE:whats your call to adventure ?
  • 13. THE MIDDLE:contrast
  • 14. CALL TO ACTION
  • 15. THE END
  • 16. catalogue of personal stories
  • 17. EXERCISE:tell your presentation as a story
  • 18. FROM SLIDES TO JOURNEY
  • 19. WIND DESTINATIONSTART
  • 20. BIG IDEAONE KEY MESSAGEyou want to communicate
  • 21. BIG IDEA
  • 22. EXERCISE:write down THE BIG IDEA of yourpresentation
  • 23. COMPONENTS
  • 24. UNIQUE POINT1 OF VIEW
  • 25. WHATS AT2 STAKE
  • 26. COMPLETE3 SENTENSE
  • 27. CRAFT A VISUALSTORY that takes theaudience on a journeyfrom WHAT to WHY toHOW
  • 28. PLEASURE PAIN
  • 29. EXERCISE:reframe your BIG IDEA
  • 30. PLAN THE JOURNEY
  • 31. MECE (McKinsey)Mutually ExclusiveCollectively Exhaustive
  • 32. MEANING NOT MEETING 1 2 3 JOURNEY CONTENTSTORIES NOT INFO PREPARATION DESIGN NOT DECOR
  • 33. EXERCISE:prepare your STRUCTURE
  • 34. MAPPING A JOURNEY
  • 35. move from move to move from move to Abstain Try Hesitant Willing Apathy Interest Ignorant Learn Aware Buy Ignore Respond Chaos Structure Impotence Influence Complicate Simplify Improvise Plan Confused Clear Individual Collaborator Control Empower Maintain Change Delay Do Obligated Passionate Destroy Create Passive Active Disagree Agree Pessimistic Optimistic Disengage Engage Reject Accept Dislike Like Resist Yield Divide Unite Risky Secure Doubt Believe Sabotage Promote Exclude Include Skeptical Hopeful Exhaust Invigorate Think Know Forget Remember Uncomfortable Comfortable
  • 36. EXERCISE:incorporate any 2 into your story
  • 37. ACKNOWLEDGE THE RISK
  • 38. EMPHASIZE SACRIFICE
  • 39. ADDRESS RESISTANCE
  • 40. WHY PEOPLE RESIST
  • 41. MISUNDERSTANDING
  • 42. FEAR
  • 43. VULNERABILITIES
  • 44. OBSTACLES
  • 45. COMFORT ZONE
  • 46. POLITICS
  • 47. EXAMPLE
  • 48. CONTRAST CREATES INTEREST
  • 49. >65%when contrastcommunicated (American Journal of Sociology, 1986, n=19.000)
  • 50. TYPES OF CONTRAST
  • 51. CONTENT CONTRAST
  • 52. CONTENT CONTRASTalternate point of view your point of view past/present future pain gain problem solution resistance action impossible possible disadvantage opportunity question answer
  • 53. EXERCISEadd CONTENT CONTRAST to your presentation
  • 54. EMOTION CONTRAST
  • 55. EMOTION CONTRASTdiagram, process, system biographical storiesdata, evidence, facts benefits, humor, surprisesexample, case-study analogies, metaphorsspecimen, exhibit suspenseful revealssupportive documents shocking reveals
  • 56. EXERCISEadd EMOTION CONTRAST to your presentation
  • 57. DELIVERY CONTRAST
  • 58. EXERCISEadd DELIVERY CONTRAST to your presentation
  • 59. MEANING NOT DATA
  • 60. SCALE
  • 61. COMPARE x3
  • 62. CONTEXT
  • 63. STRUCTURE IS GREATERTHAN THE SUM OF PARTS
  • 64. diverge create choices
  • 65. STEP 1:Grazing5/15/80 rule
  • 66. STEP 2:Looking for Meaning
  • 67. Create Links and Connections
  • 68. #3: DISTILL AND ADOPT
  • 69. diverge converge create make choices choices
  • 70. MURDER YOUR DARLINGS
  • 71. EXERCISE:what will you skip and kill ?
  • 72. MURDER YOUR DARLINGS
  • 73. the best filter is BIG IDEA
  • 74. the first draft of anything is shit
  • 75. EXERCISE:give FEEDBACK to each other
  • 76. TURNING SKEPTICSINTO BELIEVERSHow to resonate with your audienceCommunication Skills Training, Anton Kopytov
  • 77. TODAYS JOURNEY:DESIGN NOT DECORKINGS NOT MARTYRSIMPRESS NOT BORE
  • 78. 1 PRACTICE NOT DECORATION
  • 79. welcome Hans Roslinghttp://www.ted.com/talks/lang/en/hans_rosling_shows_the_best_stats_you_ve_ever_seen.html
  • 80. Simplifyslides are a visual aid......not a detailed account ofall the information
  • 81. Make numbers meaningful 12 GB of music in iPodenough to listen to your music if you travel to Moon and back
  • 82. Increase data to ink rate
  • 83. Maximize contrast
  • 84. Readable labels
  • 85. Dont repeat yourself
  • 86. Avoid smoothing
  • 87. Careful use of gradient
  • 88. Sort for comprehension
  • 89. Use color variants
  • 90. Dont vary colors by point
  • 91. Design tips for tablesRemove gridlinesUse lines to separate conceptually different areasDisplay the smallest amount of numbersUse consistent spacing to create rhythm
  • 92. Readable simple tables Attitude towards advertising is fallingGroup Pay attention Find useful Are positive toLower income 72.2 36.8 26.2Middle class 77.6 40.1 31.0Upper-middle 74.8 37.5 24.1Elite 68.6 30.3 19.1 Source: MMI, Russia, 2009
  • 93. Table design
  • 94. EXERCISE:SIMPLIFY your presentation
  • 95. 2 TREAT YOUR AUDIENCE AS KING
  • 96. ignite your audience with your introduction
  • 97. MAKE A PROMISEwill get a process that empowers you to keep your audiences
  • 98. build your credibility only with relevant credentials
  • 99. focus on their needson how youll help them
  • 100. TALK EMOTIONALLY
  • 101. DELIVER3 SOMETHING THEY WILL ALWAYS REMEMBER
  • 102. STRONGOPENINGS
  • 103. ORIGINAL1 STORY
  • 104. POWERFUL2 QUOTATION
  • 105. Leadership is the ability todecide what has to be done and then to get people to want it
  • 106. PROVOKING3 QUESTION
  • 107. INTERESTING4 STATISTIC
  • 108. EXERCISE:Think about your OPENINGPUT IT DOWN on paper
  • 109. SOMETHINGTHEYLLALWAYSREMEMBER
  • 110. TYPES OFS.T.A.R.MOMENTS
  • 111. MEMORABLE1 DRAMA
  • 112. REPEATABLE2 SOUNDBITES
  • 113. EVOCATIVE3 VISUALS
  • 114. EMOTIVE4 STORYTELLING
  • 115. SHOCKING5 STATISTICS
  • 116. >75%fear public speakingmore than death (American Journal of Sociology, 1986, n=19.000)
  • 117. HOW TO REHEARSE
  • 118. the first draft of anything is shit
  • 119. REHEARSEONE MORE TIME
  • 120. EXERCISE:give FEEDBACK to each other
  • 121. SPONRENEITY connection comes from what you didnt plan to do or say
  • 122. SPONTANEITYDeepen your connectionHumor to remember and repeatOne becomes a star of a speechGet more buy-in because people buy into whatthey help createRefresh you as the speaker
  • 123. REHEARSEONE MORE TIME
  • 124. Managing yournerves1. Know the audience2. Know the material3. Structure4. Practice5. Prepare
  • 125. #1 KNOW YOUR AUDIENCE
  • 126. #2 KNOW YOUR MATERIAL
  • 127. #3 STRUCTURE
  • 128. #4 PRACTICE, PRACTICE
  • 129. #5 Prepare,Prepare
  • 130. Calm yourself from the insideDrink water - adrenalin can cause a dry mouth, which in turn leads to getting tongue-tied.Have a glass of water handy. Take sips occasionally, especially when you want to emphasize a point.Smile - this is a natural relaxant that sends positive chemicals through your body.Use visualization techniques - imagine that you are delivering yourpresentation to an audience that is interested, smiling, and reacting positively. Cement this positiveimage in your mind and recall it right before you are ready to go on.Before you start talking, pause, make eye contact, smileThis last moment of peace is very relaxing and gives you time to adjust to being the center of attention.Speak more slowly than you would in a conversation andleave longer pauses between sentences. This slower pace will calm you down, and it will also make youeasier to hear, especially at the back of a large room.Stop Thinking About Yourself.Remember that the audience is there to get some information and it is your job to put it across to them.
  • 131. GET INSPIRATION
  • 132. 14-3233-5152-70
  • 133. 14-3233-5152-70