training operational planning
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TRANSCRIPT
Operational planningDate of Presentation
Introduction
EACH OPERATIONAL PROCEDURE REQUIRES:
• PlanningGoals setting and pointing
• Execution
Planned carrying out and arranging
• Control
Supervise whether planning was reached by the work execution
From planning to control
Planning ControlAction
The mental anticipation of future and
operational events
The execution ofOperational procedures
The monitoring While leading,
And thecomparison
betweenThe achievement
And theProduction targets
FEEDBACK TARGET/IS COMPARISON
Organisation
Execution becomes secured with regulations
It is the task of the company (organization) to make regulation available to ensure a smooth cooperation of persons and things to ensure operational goals are reached.
Errors can be made at both stages, planning or organization
Personal subject of function:Humans, Personnel and coworkers
Impersonal subject of function:Mechanism, machines and handicraft
Planning at the company
Planning is a mainly mental process
Thinking process is a mental anticipation of future operational events
Shape operational future under optimal aims. The way need to be smoothed by planning targets, which leads to goals.
Find all types of solutions to each occurring problem, weight pro and cons against each other and choose for the solution that are leading us the fastest, most comfortable and safest to the goal.
Characteristics of planning:
Rationality ,understanding and reason
Conscious, systematic penetrating the…
Future under near drawing of the data from past
and present
Future-referred
Planning components
Goals
Recourses
Contractor
Premises
Dates
Problem definition
Results
Measures
What need to be reached?
Who must reach the goal?
With which tools?
Under which conditions?
When must the goal be reached?
Which problem needs to be solved?
The achievement of objective has which effect?
Compare with planning control loop?
Prognosis
Near future lying operational events still can be considered as much detailed. With increasing period the future picture it loses more and more on sharpness. Nevertheless or therefore there is demand for a plan calculating for security. prognosis = forecast)
Comprehensibility (understandable)
Complete
Detailed
Controllable
Economy
Changeable
Frequency
Periodically
Coordinated
Accuracy
Clear and unmistakable
Representation without miss
Detailing (Global)
Rough/is detailed planning
Target/is comparison
Justifiable cost
Adaptability
Permanent/Spontaneous for each individual case
Temporary help, Specialists, High level personnel
Inward/outward
The surrounding fields of a company
Supplier
Owner
Creditor
Guests
Employees
Competitors
Legislator
Trade union
Press
Municipality
Expect many orders and payment on time
Expect high dividend, growth and stability
Expect and in time payback of credit
Expect attractively of surrounding, protect jobs and pay taxes
Expect meaningful price, performance ratio, high quality and excellent service
Expect an effective payment, acknowledgement and personal advances
Expect good cooperation and fair competition
Fulfillment of legal bases and harmonious cooperation
Improve the work in the company and larger influences
Expect in time information (gastro critics)
Did you know
SAMUS PER AQUA
Health through water
Dimensions of planning
PROCEDURE RULES
TIME PLANNING
PROGRAMPROVIDING
BUDGETPROVIDING
PRINCIPLE EDUCATION
OBJECTIVE
COMPANY PLANNING
Automatic control loop
Objectives
Objectives are set specific, measurable, achievable, relevant and time specific
Document all related to business operation goals including people involved (task list)
Differentiate of real objectives and formal goals (economical, social)
Operational regulations of goal contents (which standards are to be used?)
The indication of the desired extents of the goal (what will be the effects?)
The indication of the referred time table (when will the goal be reached?)
Examples:
a. An accurate formulation of goal -the conversion is to increase banquet revenue
by 7% in the month December
b. Inaccurate formulations of goal - we aim for a profit maximization
Objectives
The rule is that in a company several objectives are usually simultaneous aimed at (multi tasking)
In this system of driving objectives, resulting often to relations between each objective (connected)
a. Complementary goal relationship: itself supplementing goals or a so called goal harmony
b. Competitive goal relationship: itself again-striving goals
c. Neutral goal relations: itself indifferently supernatant goals
Examples:
a. Increase sales - increase brigade in kitchen
b. Increase sales - reduction brigade in kitchen
c. Renovation of hotel rooms - development of a new list of beverages
Principle information
Principle formation: Definite regulations of always recurring questions and/or actions
The principle formation requires:
a. Clear and unmistakable formulations usage
b. Durability, in addition flexible (exceptions)
c. General commitment
d. Co-operation of appropriate coworkers (department managers)
E.g. All accompanying documents in the case of supplies carry the show of hands of the
accepting And other standards to be considered important
Budget providing
budgeting
also called preview or prognosis. Financial aimed goal.
Budget cost estimation (OPERATIONAL/DIRECT COST)
The estimation is what helps you determine
what it will cost to implement your operational plan.
You need all inputs (people, information, equipment, skills).
these inputs will have a cost attached to them. this costs you
need in order to estimate and to develop an accurate budget.
Household monitoring
The budget is an important tool you have for monitoring. the
finances of your organization, project or department. You use
it to monitor your income and expenditure to see whether or not
you are on target, financially to your staff, board and donors; do
cash flow projections; make financial decisions.
TOTAL BUDGET
DEPARTMENTALBUDGET
limited to one department
CONSOLIDATED BUDGET
Management/Donors
OTHERS
Important keys to a budget are, principals, target, actual and the difference
Program planning
Specify necessary measures, in order to reach certain operational goals
The sub-programs are aligned with the functionality of the company
They are usually connected with the budgeting and the scheduling
Planning for one year looks like followed: All tasks and goals are kept in a excel list
Consolidated:
Rough goals to be reached are…
Details:
refined goals to be reached are…
e.g. purchasing program, Manufacturing program, paragraph program personnel program, financing program and many more…
Time planning
Time and motion Study
Determination of necessary time frame and the definition of the sequence of certain
measures, in order to achieve the operational goals desired
Length of time: Work execution
Period: Meaningful part time working
Times: For start and end
Specify standard times and performance standard
Demands scheduling:
a. Economical aspect = rational & reasonable
b. Human aspects = humanization
Procedure rules
Time standard
Quality standard
Quantity standard
Costs standardStandard
& procedures
Definition of well-planned methods in order to determine achieved operational goals
While programs determine, what is to be done, procedures determine, how it is to be done
Advantages:Work simplification
No double work
Less tension between worker
Mile stone for performed work
aid for training
saving of time and costs
Did you know
Ergonomics:
is the Science of determine/creating a better environment for all jobs
and terminate all interference factors