training executive & professional development …...david carruthers associates ltd is a...

EXCELLENCE, EXCLUSIVITY, ELEGANCE

A New, Education, Training, Executive Development & Human Resource Management Consultancy Experience And Paradigm For The Discerning Client

CAPABILITY STATEMENT

2012

'Some men see things as they are and say why, I dream things that never were and say why not.'

(Robert F Kennedy)

DAVID CARRUTHERS ASSOCIATES LTD

Education @ Training @ Executive & Professional Development @

Management Consultancy @ Private Client Services

David Carruthers Associates LTD

Education, Training, Executive & Professional Development and Management Consultancy Solutions & Services

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Aspiration Inspiration Innovation

www.david-carruthers-associates.co.uk

DELIVERING BEST OF INTERNATIONAL PRACTICE AND PEDIGREE

E-mail:

[email protected]

[email protected]


Delivering the knowledge, skills and behaviors

for sustainable and demonstrable

world class performance and intelligent growth

http://www.david-carruthers-associates.co.uk/



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A PERSONAL WELCOME FROM THE CHIEF EXECUTIVE

A warm welcome to David Carruthers Associates Ltd.

David Carruthers Associates Ltd is a specialist provider of exclusive, elite and best international practice English language training, education, training, professional development, human resource management and management consultancy solutions and services for United Kingdom and European blue chip corporate, government diplomatic, military and civil defence clients.

Committed to the pursuit and delivery of excellence we bring to our clientele a new English language training; education, training and professional development; and executive training experience and paradigm of Excellence, Exclusivity and Elegance. We operate in a culture that drives innovation, inspiration and aspiration. We deliver cutting edge, high impact and best international practice solutions to elite and discerning clients who have a genuine commitment to the sustainable, best of international practice and pedigree professional development of their human capital, assets and talent. As well as bringing to our client best of international practice and pedigree academic and professional bodies; and the best of international breed Human Resource Management and Development related companies; we also bring a unique professional development focus.

We are proud to work in partnership with our strategic partners, with whom we are committed to successfully and effectively delivering sustainable and high impact knowledge and technology transfer; education, training and professional development solutions and services that are socially constructive, promoting social and economic development and growth; and fostering high business performance.

We look forward to being of service to you.

David C.W.A.Carruthers David C.W.A. Carruthers, Chief Executive & Chairman



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VISION

To become one of the United Kingdom’s and Europe’s most prestigious and reputed education,

training, professional development and related management consultancy providers.

To successfully develop an international clientele with an international reputation for excellence.

To become a United Kingdom and European preferred provider of best international practice and

innovative solutions and services to exclusive, blue chip corporate, government, military and

diplomatic clients.

To become the one of the United Kingdom’s and Europe’s most prestigious and reputed authors of

best international practice and innovative education, training, professional development and

related management consultancy initiatives and projects.

To be distinguished by our commitment to world class standards of excellence, by our corporate

culture, values and ethos; by our commitment to corporate and social responsibility; and by our

sense of duty, service and long-term commitment to the people and societies of the nations and

regions in which we operate.



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MISSION

Promote and participate in the systematic development of skills for life-long learning

and continuous professional development

Enable all levels of personnel to take best advantage of their career opportunities

Enhance the intellectual, cultural and human capital foundations of the nations,

peoples and communities in which we operate.

Contribute towards promoting sustainable technological transfer and economic development

in the nations and communities in which we operate.

Contribute towards training and developing a sustainable a high quality,

competitive, innovative and productive workforce

by authoring, delivering and promoting:

@ Best International Practice

@ British

@ Socially Constructive

@ High Impact

@ Effective

@ Sustainable

@ Personalised

@ Fit for Purpose

education, training and professional development and management

consultancy products, solutions and services to the highest professional

standards and codes of conduct.



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OUR VALUES & APPROACH

English Language Training, education, training and professional human resource development are our

vocation.

The effective and successful facilitation and delivery of learning and the development solutions that

nurture human capital, resources, potential and talent is the most rewarding and valuable service one can

offer both society and individuals.

Consequently we are committed to delivering coaching, development, learning, mentoring, teaching and

training services and solutions that are world class.

We believe in:

@ Taking pride in our solutions, services and products.

@ Nurturing and growing trusted, long-term relationships with our clients.

@ Taking the time to get you know and understand you as an individual and your bespoke

personal or corporate requirements.

@ Providing a highly personal service.

@ Executing business in a manner that blends the finest traditions with the highest standards of

personal, corporate and business ethics and probity.

@ Leading edge, innovative, best international practice, effective and high performance training,

development and consultancy solutions.

@ A passionate commitment to the successful and effective fostering and support of

regional social and economic development.

@ An active commitment to total quality management, continuous innovation and results driven

performance.



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Our approach to the successful execution of your requirements is based

around:

@ Listening to you

@ Taking the time to get to know and understand your unique

bespoke personal or corporate requirements.

@ Working in partnership with you, at every stage

We adopt a systematic and integrated project management approach

to every client and engagement.

This methodology includes:

@ Establishing an accurate scope

@ Establishing specific terms of reference

@ Completing a comprehensive personal or corporate training and operational requirements

needs analysis (TORNA)

@ Conducting the appropriate level learning styles analysis

@ Deploying appropriate business, bid, life cycle and training cycle management tools and

instruments (as required)

@ Deploying rigorous quality management systems to monitor, assess and continuously improve

our performance and solutions.

@ Deploying comprehensive reporting and training management and information systems.

Upon receiving your initial expression of interest, we will execute the following operational

procedure.

@ Discuss and understand your exact requirements

@ Conduct the relevant level TORNA

@ Prepare a soft proposal, with a training options analysis (TOA) and recommended training

solution(s) (RTS).

@ Discuss the solution with you, amend as necessary and secure your agreement.

@ Issue a formal Statement of Work (SOW)

@ Execute the solution / programme.

@ Gather feedback from you on a regular basis throughout in order to monitor and ascertain the

impact of learning and development, your progress, and all round personal and professional

satisfaction.



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CAPABILITY

David Carruthers Associates Ltd and is a specialist provider of exclusive, elite and best international

practice and pedigree English language training; education, training and professional

development; executive training; human resource management and management consultancy

solutions and services for blue chip corporate, government, diplomatic, military and civil defence

clients.

David Carruthers Associates Ltd offers both our own unique, best of international practice and

pedigree solutions for professionals and organizations; and internationally accredited British

academic and professional qualifications and awards.

David Carruthers Associates Ltd offer solutions and services for:

@ Management Consultancy

@ Professional Development, Training and Education



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MANAGEMENT CONSULTANCY

We offer clients a range of 365 degree education, training and

human resource management and development management

consultancy solutions and services.

Core capability solutions and services include:

@ Business Management Systems

@ Education & Training Consultancy & Project Management

@ Educational Sector Business Start Ups

@ English Language Training Consultancy & Project Management

@ Human Resource Management Consultancy

@ Human Resource Outsourcing

@ Public Relations, Marketing and Communications

@ Quality Management & Assurance

@ UK Education & Training Access Point Services

@ UK Qualifications & Implementation Services

@ Vetting & Verification Services

Human Resource Management Consultancy

@ Assessment and Development Centres @ Coaching and Mentoring @ Competency Frameworks @ Executive Assessment @ Executive Development @ Executive and Management Recruitment and Selection @ Information and Communication Management @ Leadership and Management Assessment @ Management Information Systems @ Occupational and Professional Standards @ Operational Culture and Performance Assessment @ Organisational Behaviour and Development Consultancy @ Performance Management @ Policies and Procedures @ Psychometric Assessment and Profiling @ Strategic Policy Planning @ Succession Planning @ Talent Management @ Team Building

@ Transformational Leadership and Change Management

Educational Consultancy @ Assessment, Testing and Examinations @ Business and Quality Management Systems @ Courseware and Materials Production @ Curriculum, Syllabus and Training Design @ Developing High Performance Educational

Culture @ Educational Consultancy & Project Management @ Initial & Continued Teacher Training and

Development @ Marketing and Communications @ Public Relations and Communications @ Quality Management @ School Leadership and Management @ SME's and Business Start Ups @ Teaching and ELT Manpower Recruitment,

Assessment and Selection @ UK Education & Training Access Point Services @ UK Qualifications & Implementation Services @ Vetting & Verification Services



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EDUCATION, TRAINING AND PROFESSIONAL DEVELOPMENT

David Carruthers Associates Ltd, a leading

international provider of total education, training,

professional development and management

consultancy solutions, is proud to offer corporate and

private clients an unrivalled portfolio of best

international practice and pedigree solutions, services,

courses, programmes, awards and qualifications.

Solutions are offered across:

@ Business and Administration Management

@ Business Communications & Media

@ English for Specialist Occupational and Training Purposes Language & Foundation Training

@ Human Resource Management & Development

@ Information, Communication & Technology

@ International Trade Training

@ Key Skills & Soft Skills Training

@ Leadership, Management & Team Building

@ Project Management

@ Languages

@ Sales & Marketing Management

@ Public Relations Management



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OTHER SERVICES & CONSULTANCY

In addition to best international practice and pedigree professional

development, training and education, David Carruthers Associates

Ltd offers clients a comprehensive portfolio of training,

development and specialist education and training sector

management consultancy services.

These include amongst others:

@ Training Access Point (TAPS) – specialist unit providing advice,

support and consultancy for corporate and private clients on

education, training and professional development courses and

programs, qualifications, awards and universities in the United Kingdom and Commonwealth.

David Carruthers Associates Ltd can also provide in country logistical, relocation and

administrative, management and pastoral support services for clients studying in the UK,

Europe and the Commonwealth.

@ Training Development & Support (TDS) – specialist unit providing education, training and

professional development advice, support and consultancy for corporate and institutional

specialist education and training sector personnel and management.

Services include:

Professional Development Consultancy – incorporating career path planning and continuous

academic and professional development and training consultancy.

Training Design Team Management – incorporating

Courseware and Materials Production

Curriculum Analysis & Design

Training Design

Training Needs Analysis

Initial Teacher, Train The Trainer & Professional Development Training

INSET and Professional Development Short Courses – short courses for sector specialists in

areas such as the use of ICT and Computer Based Testing.



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Professional Consultancy – we offer consultancy in areas such as:

Training and Learning Management Systems

Distance and E-learning

Business & Quality Management Systems

School Operations & Management

@ Recruitment, Assessment & Selection (RAS) – David Carruthers Associates Ltd can either

provide advice and support for professional corporate and institutional RAS; or execute it on

client’s behalves. Our RAS unit services include psychometric assessment and profiling, RAS,

the authoring and management of assessment and leadership centres and manpower supply.

David Carruthers Associates Ltd has exceptional manpower supply channels. These range

from elite UK, Commonwealth and International executive; through elite Oxbridge and top UK

universities graduate recruitment; to our specialist personnel recruitment, assessment and

training services (SPRATS), which secure target manpower from countries such as Nepal for

sectors such as security and hospitality.



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INTERNATIONAL & PROFESSIONAL ACCREDITATION

David Carruthers Associates Ltd are committed to adding

significant value to clients. Through our unique training designs,

strategic academic and professional partnerships and

international accreditation, we are able to offer clients either

accredited or non accredited training; and in certain

circumstances training can be multiple qualification loaded. All

our training and development is benchmarked against best

international academic and professional practice.

David Carruthers Associates Ltd work with and can deliver benchmarked, endorsed or

internationally accredited courses, programmes, awards and qualifications from and aligned to:

ACADEMIC & AWARDING BODIES

@ Association of Business Executives

@ Cambridge University – International Exams & UCLES

@ City and Guilds

@ London Chamber of Commerce & Industry (Examination Board)

PROFESSIONAL BODIES

@ Association of Business Executives

@ Association of Project Management

@ Business Management Association

@ Chartered Institute of Personnel & Development

@ Chartered Institute of Public Relations

@ Chartered Management Institute

@ International Association of Book-Keepers

@ Institute of Administration Management

@ Institute of Business Consultants

@ Institute of Commercial Management

@ Institute of Customer Service

@ Institute of Directors

@ Institute of Leadership and Management

@ Institute of Training and Occupational Learning

@ Institute of Sales & Marketing Management



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TRAINING AND DEVELOPMENT PHILOSOPHY David Carruthers Associates Ltd’s philosophy is to provide leaders, managers, professional practitioners and

individual personnel of all experience levels with a rigorous and robust blend of the theoretical and

academic knowledge, practical professional skills and professional attributes required to enable them to

operate internationally, in accordance with best international practice.

Our training and programs add significant personal and corporate value by not only being of world class

quality, but by being underwritten by an active learning and development philosophy that privileges

sustainable growth, empowerment, leadership and multi skilling. Our training and development deploys a

systematic portfolio of methodologies, instruments and materials, which are learner centric, considerate of

individual and cultural learning styles, interactive and experiential. Blending the traditional and modern,

and adapted to local operational environments. Our programs and courses are designed to consolidate,

recycle and build upon existing professional knowledge and skills; develop new knowledge and skills;

support scaffolded and sustainable professional and personal development, within a constructive,

supportive and professional environment which seeks to add significant value to clients’ experiences.



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DELIVERY OPTIONS, PROJECT MANAGEMENT & SCHOOLS David Carruthers Associates Ltd can provide the following delivery options:

@ PUBLIC SHORT COURSES

These courses are one, two, three or five day 30-40 contact hours duration, and are delivered as

open public courses.

@ PUBLIC PROGRAMS

These courses are 120-240 of contact hours duration. They are benchmarked against UK awarding

and professional body specifications, localised for regional and in-country specific operational

requirements, and can be endorsed or accredited. Courses run on a full time or part time basis over

five days to twenty four weeks (depending upon chosen hours per week options).

@ CORPORATE & ORGANISATION IN – HOUSE SHORT COURSES

These courses are five day (30-40 contact hours) or longer duration. Courses are benchmarked,

endorsed or accredited by United Kingdom awarding or professional bodies, or David Carruthers

Associates Ltd.

@ BESPOKE CORPORATE & ORGANISATIONAL IN – HOUSE SHORT COURSES

Bespoke in house solutions can be from 1 day to full Certificate and Diploma level programs.

Normally courses are of three, five or 10 day (18—60) contact hours duration. For corporate or

organisational clients requiring it, solutions can be endorsed or accredited by UK Awarding or

Professional Bodies, or by David Carruthers Associates Ltd.

@ BRITISH INTERNATIONALLY ACCREDITED ACADEMIC COURSES

These are certificate and diploma courses of between 120 and 360 contact hours duration, at levels

2 -5, in accordance with the British QCF and NCF. Courses can be delivered on a full time or part

time basis over four to forty four weeks (depending upon chosen hours per week options) and some

solutions, in conjunction with our strategic partners, can be delivered through blended and / or on-

line solutions.

@ BRITISH INTERNATIONALLY ACCREDITED PROFESSIONAL COURSES

These are certificate and diploma courses of between 120 and 360 contact hours duration, at levels

2 -5, in accordance with the British QCF and NCF. Courses can be delivered on a full time or part

time basis over four to forty four weeks (depending upon chosen hours per week options) and some

solutions, in conjunction with our strategic partners, can be delivered through blended and / or on-

line solutions.



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@ DEDICATED SCHOOLS OF EXCELLENCE

David Carruthers Associates Ltd can author, administer, project

manager and deliver dedicated domain specialist in house

schools of excellence, academies or longer education, training

and development projects across a range of technical,

vocational and processional disciplines.

David Carruthers Associates Ltd can deliver training in:

The Gulf Region:

@ Kingdom of Bahrain

@ Kingdom of Jordan

@ Kingdom of Saudi Arabia

@ Sultanate of Oman

@ State of Qatar.

@ State of Kuwait

@ United Arab Emirates

Europe: HQ – United Kingdom of Great Britain & Northern Ireland

England – London, Eton & Windsor, Cambridge, Winchester, Canterbury

Scotland – Edinburgh, Glasgow

Ireland – Dublin

or in France and Italy



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DEDICATED UNITED KINGDOM & EUROPE BASED

SUMMER ACADEMIES, ACADEMIES, SCHOOLS of EXCELLENCE AND RETREATS

Solutions for Development and Training Ltd, in conjunction with her sister companies David Carruthers Associates Ltd and The British Academies & Institutes of Entrepreneurial, Leadership & Management Excellence, runs a series of UK and European based English Language Training, training and professional development summer academies, academies, schools of excellence and retreats. These are run at elite and exclusive castles, country houses, schools, universities & training & conference centres. We run:

@ Autumn / Winter 10 day / two week @ Spring 10 day / two week @ Summer Schools—2, 4 and 8

summer academies, academies, schools of excellence and retreats

Programs and retreats offer combined integrated and stand-alone training and professional development courses and programs, with cultural, leisure and tourism and outward bounds components. Common academies, schools of excellence, programs and courses include integrated and stand alone:

@ English Language Training (Academic & English for Specialist Training & Occupational Purposes)

@ Executive and Senior Management Continuous Professional Development @ Human Resource Management

@ Instructor, Teacher and Trainer Initial Training and Continuous Professional Development

@ Leadership & Management

@ Project Management.

For more information about our schools and retreats, please enquire.



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STRATEGIC PARTNERSHIPS David Carruthers Associates Ltd is proud to have strategic partnerships, memorandums of

understanding and professional links with:

Ian Ruskin-Brown Associates Ltd UK – specialist provider of marketing and communications training,

development and consultancy.

OTHER HUMAN RESOURCE & TRAINING RELATED ORGANISATIONS

David Carruthers Associates Ltd are proud to promote and have links, memorandums of

understanding and strategic partnerships with:

@ Belbin Associates, Cambridge UK – the world leaders in team building, team roles and team

performance and analysis.

@ Saville Consulting – the world leaders in psychometric profiling, analysis and assessment.

@ SHL Ltd (Saville Holdsworth) UK – the world leaders in psychometric profiling, analysis and

assessment.

@ Process Fix UK – world leaders in business process reengineering and systems performance.



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WHY CHOOSE DAVID CARRUTHERS ASSOCIATES? @ A high performance culture of aspiration, inspiration and

innovation.

@ Outstanding portfolio of best international practice, effective,

high performance and unique solutions.

@ British academic and professional internationally accredited

qualifications.

@ Value added investment

@ Delivers a significant return on training and development

investment by delivering effective, innovative solutions and

services that significantly impact improved operational performance.

@ Best of international pedigree and practice management, consultants and personnel with

substantial international and professional experience.

@ A deep, heartfelt and passionate vocation for education, training and professional

development; and to the successful and effective fostering and support of regional social and

economic development.

@ A management and corporate team committed to the building and nurturing of long-term

relationships.

@ An on-going commitment to best of international breed and practice, innovative, effective

training, development and consultancy solutions.

@ An active commitment to total quality management, continuous innovation and results driven

performance.

@ A commitment to executing business in a manner that blends the finest traditions with the

highest standards of personal, corporate and business ethics and probity.

@ Intimate knowledge and understanding of the operational and training and development

requirements of international clients.

@ A proven track record of effective and successful training and development.

@ An international network of best of international practice and pedigree strategic partners,

associates and offices, which can respond to clients’ international requirements and offers

choice.

@ An internationally experienced training design team that can author bespoke training,

development and consultancy solutions.



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WHY WE ARE OUTSTANDING David Carruthers Associates Ltd represents a new paradigm in education,

training and professional development. We demand for our clients:

@ The pursuit of excellence

@ Delivery of outstanding service

@ Exceeding expectations

Our training and professional development courses and programs:

@ Are benchmarked against best international practice

@ Are benchmarked against the UK’s professional and lead bodies

@ Include significant added value

@ Are delivered by best of breed subject matter experts and professional specialist trainers and

consultants

@ Are delivered in an exclusive, elegant and world class format and at venues which reflect this

best of international breed.

Our in house training and professional development solutions are:

@ Bespoke for and unique to client’s requirements.

Our accredited professional development solutions can lead to:

@ UK Professional Bodies Qualifications Designations

@ UK Professional Bodies Membership Designations



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WHAT THE INVESTMENT FEE INCORPORATES Our courses and programs investment fees include:

@ Highly qualified and experienced SME and training specialist Consultant Instructor

@ Free DISC Psychometric Assessment & Profiling

@ Core Courseware, including free electronic versions of materials.

@ Supplementary Courseware / Professional Bodies / Off The Shelf Professional Published

Materials

@ Complimentary Published Materials

@ Online Support & Materials – normally activated post course

@ Daily Luncheon or Dinner & Refreshments **

@ Course Photo

** If a public course or a requested in-house course executed at an outside venue

CONSULTANCY & TRAINING PERSONNEL

All consultants deployed by David Carruthers Associates Ltd are highly experienced and qualified:

@ British, European or Commonwealth professional subject matter and training and

development specialists, with dedicated regional client experience.

Where possible, value is added by deploying consultant personnel in triple consultancy,

assessment and training roles.



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THE SENECHAL SERVICE David Carruthers Associates Ltd is proud to be able to offer to blue chip corporate clients its unique

Corporate Client Loyalty, Reward and Retention Scheme and The SENECHAL SERVICE. Both services are

designed to reward and retain exceptional blue chip clients, and to add significant value to their

consultancy, training and development requirements.

The Corporate Client Loyalty, Reward and Retention Scheme provides a graduated series of membership

schemes designed to provide loyalty, reward and repeat business investment fee reductions. The

SENECHAL SERVICE is designed to offer clients a graduate series of stand-alone and integrated strategic and

operational management consultancy and training and development solutions and services. Both schemes

are offered across four graduated levels:

@ Rhodium

@ Platinum

@ Gold

@ Silver

@ Bronze

CORPORATE REWARD SCHEMES We offer corporate clients a graduated series of membership schemes designed to provide loyalty, reward and repeat business investment fee reductions. These are as follows:

Level Criteria Reward & Loyalty Benefits

Rhodium @ GBP 200,000 worth of business per

annum.

@ 35% Discount Per Person @ 6 Free People Per Course @ Sovereign Series of Reward and Loyalty @ Partner benefits

Platinum @ GBP 150,000 worth of business per

annum.

@ 30% Discount Per Person @ 5 Free People Per Course @ Senechal Reward and Loyalty Partner benefits

Gold

@ 7 Courses per annum or @ GBP 100,000 worth of business per

annum or @ 100 trainees per annum or @ 200 Hours of consultancy per annum.

@ 25% Discount Per Person @ 4 Free People Per Course @ Gold Series of Reward and Loyalty PartneR

benefits

Silver


annum or @ 75 trainees per annum or 120 Hours

of consultancy per annum.

@ 17.5% Discount Per Person @ 3 Free People Per Course @ Silver Series of Reward and Loyalty Partner

benefits

Bronze


annum or @ 42 trainees per annum or @ 90 Hours of consultancy per annum.

@ 15% Discount Per Person @ 2 Free People Per Course @ Bronze Series of Reward and Loyalty Partner

benefits



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CONTACT US

For further information about David Carruthers Associates Ltd, please visit us at:


www.gencom.org.uk

If you wish to contact the Chairman and Chief Executive directly, please e-mail him at [email protected] or [email protected]

For general enquiries please contact us at: @ [email protected] @ client.servcies@ david-carruthers-associates.co.uk @ enquiries@ david-carruthers-associates.co.uk @ [email protected]

If you wish to contact individual officers of the companies, please select from the following: @ Company Secretary secretary@ david-carruthers-associates.co.uk or

[email protected] @ Registrar [email protected] or

[email protected] For specific education and training course enquiries please contact us at: @ [email protected] @ [email protected]

@ [email protected]

http://www.david-carruthers-associates.co.uk/

http://www.gencom.org.uk/

training executive & professional development …...david carruthers associates ltd is a...

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