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ICT Indicators and Capacity ICT Indicators and Capacity building for ICT measurement in building for ICT measurement in the Arab Region the Arab Region Amman, 25-26 September 2010 Amman, 25-26 September 2010 Torbjörn Fredriksson, Torbjörn Fredriksson, UNCTAD UNCTAD ([email protected]) ([email protected]) UNCTAD’s work on Measuring UNCTAD’s work on Measuring the Information Economy the Information Economy

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ICT Indicators and Capacity building ICT Indicators and Capacity building for ICT measurement in the Arab for ICT measurement in the Arab

RegionRegionAmman, 25-26 September 2010Amman, 25-26 September 2010

Torbjörn Fredriksson, Torbjörn Fredriksson, UNCTADUNCTAD

([email protected])([email protected])

UNCTAD’s work on Measuring UNCTAD’s work on Measuring the Information Economythe Information Economy

UNCTAD and ICT statistics

UNCTAD

Partnership revised core list of ICT Partnership revised core list of ICT indicatorsindicators

• Infrastructure (9)• Household and individuals (13)• Businesses (12)• ICT sector and ICT trade (4)• ICT in education (9)

UNCTAD and ICT statistics

UNCTAD International ICT business data International ICT business data collectioncollection

• OECD: ICT business data for OECD member countries

• Eurostat: ICT business data for EU• UNCTAD: ICT business data for all

member countries• Others (World Bank, regional bodies, private

providers)

UNCTAD and ICT statistics

UNCTAD

4

Building blocksBuilding blocks of the Information of the Information EconomyEconomy

UNCTAD and ICT statistics

UNCTAD 12 core indicators on ICT use by 12 core indicators on ICT use by businessbusiness

• Proportion of… Proportion of…

B1 … businesses using computers

B7… businesses receiving orders over the Internet

B2 … persons employed routinely using computers

B8 … businesses placing orders over the Internet

B3 …businesses using the Internet

B9 … businesses using the Internet by type of access

B4 … persons employed routinely using the Internet

B10 … businesses with a local area network (LAN)

B5 … businesses with a web presence

B11 … businesses with an extranet

B6 … with an intranet B12 … businesses using the Internet by type of activities

UNCTAD and ICT statistics

UNCTAD

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B1. Proportion of businesses using computers

Number of businesses* using computers (t)

B1 (t)= x 100 Total number

of businesses*(t)

B2. Proportion of persons employed routinely using computers

Number of persons employed routinely using computers (t)

B2 (t)= x 100Total number

of persons employed*(t)

t: reference period(*in-scope businesses)

Definition and calculation Definition and calculation of the core indicators B1 and B2 of the core indicators B1 and B2

UNCTAD and ICT statistics

UNCTAD

Core indicators on ICT sector and Core indicators on ICT sector and trade in ICT goodstrade in ICT goods

• ICT1: Proportion of total business sector workforce involved in the ICT sector

• ICT 2: Value added in the ICT sector (as a percentage of total business sector value added)

• ICT 3: ICT goods imports as a percentage of total imports

• ICT 4 : ICT goods exports as a percentage of total goods exports

UNCTAD and ICT statistics

UNCTAD

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Definition and calculation Definition and calculation of the core indicators ICT1 and ICT2of the core indicators ICT1 and ICT2

ICT1. Proportion of total business sector workforce involved in the ICT sector

Number of persons employed in the ICT sector

ICT1 = x 100 Total number of persons employed

in the business sector

ICT2. Value added in the ICT sector

Estimated value added of the ICT sector

ICT2 = x 100

Total value added of the business sector

Value added at factor costs+ other taxes, minus subsidies, on production (1)

= Value added at basic prices+ Taxes, minus subsidies on products (2)(not including imports and VAT (value added tax))

= Value added at producers’ price+ Taxes minus subsidies on imports+ Trade and transport costs+ Non-deductible VAT

= Value added at market prices (3)

Valuation of Valuation of value addedvalue added

UNCTAD and ICT statistics

UNCTAD

9

ICT3. ICT goods imports as a percentage of total imports

Value of imports of all ICT goods

ICT3 = x 100

Total value of imports

ICT4. ICT goods exports as a percentage of total exports

Value of exportsof all ICT goods

ICT4 = x 100

Total value of exports• ICT goods classification according to OECD, based on the WCO’s Harmonized System (HS) for trade statistics (1996 and 2002 versions). • Guiding principle: ICT goods must either be intended to fulfill the function of information processing and communication by electronic means, including transmission and display, or use electronic processing to detect, measure and/or record physical phenomena, or to control a physical process.• Obtained from foreign trade data.• Cooperation between the NSO and the customs authority is essential for data transmission and the classifications of goods.

Definition and calculation Definition and calculation of the core indicators ICT1 to ICT4of the core indicators ICT1 to ICT4

UNCTAD and ICT statistics

UNCTAD

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Other non core ICT demand (use) Other non core ICT demand (use) indicatorsindicators

• Use of mobile phones for business-related activities (receiving and placing orders, other activities)

• Current and capital expenditure on ICT• IT security measures and experiences• Type and value of goods purchased and sold

via e-commerce• Barriers to ICT

UNCTAD and ICT statistics

UNCTAD

UNCTAD data collectionUNCTAD data collection• Annual survey with NSOs • 2004 – 2006: selected developing countries• As of 2007: all UNCTAD members countries (except

EUROSTAT members) • Database online by end 2010• Results published in the

Information Economy Report (IER)

The IER is available at http://www.unctad.org/ 2010 edition launched on 14 October 2010

UNCTAD and ICT statistics

UNCTAD

UNCTAD data collectionUNCTAD data collection

Comparability: Comparability: • Data often not comparable or representative• Lack of continuity in data collection (one-off surveys)• Differences in types of surveys, sampling units, frames,

sizes, denominator• Differences in response categories (e.g. modes of

access and activities the Internet is used for)• Metadata as important as statistical data

Availability:Availability:• Lack of cLack of coordination between Government entities

Lessons learnedLessons learned

UNCTAD and ICT statistics

UNCTAD

UNCTAD data collectionUNCTAD data collection

Coordination among national statistical systems

Long-term process: start early (start small) Use core list as a starting point (add

questions to existing surveys as appropriate) Use agreed-upon definitions and indicators –

need to harmonize results Ultimate goal: sustainable data collection,

integrate in national statistical plan

Considerations at the national Considerations at the national levellevel

UNCTAD and ICT statistics

UNCTAD

Data availability in Arab countriesData availability in Arab countries

B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 Data

By

Urba

n/Ru

ral

Brea

kdow

nDa

ta b

y Ent

erpr

ise

size c

lass

ICT

Secto

r W

orkfo

rceIC

T Se

ctor

data

base

by I

SIC

class

ificat

ion

ICT

Usag

e ind

icato

r by I

SIC

class

ificat

ion

Algeria .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Bahrain .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Comoros .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Djibouti .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Egypt (2006; 2008)Iraq .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Jordan (2008)Kuwait .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Lebanon .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Lybia .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Morocco .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Oman .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Palestine (2007) .. .. ..Qatar (2005, 2008) .. ..Saudi Arabia .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Sudan .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Syria .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..Tunisia .. .. .. .. ..UAE (2008) .. .. ..Yemen .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..

Source: UNCTAD Information Economy DatabaseSource: UNCTAD Information Economy Database

UNCTAD and ICT statistics

UNCTAD

Business use of computersBusiness use of computersProportion of Enterprises Using Computers

0 20 40 60 80 100

Egypt (08)

Jordan (08)

Occ. Palestinianterritory (07)

Qatar (08)

United ArabEmirates (08)

(%)

250+50-24910-490-9

Source: UNCTAD Information Economy DatabaseSource: UNCTAD Information Economy Database

UNCTAD and ICT statistics

UNCTAD

Business use of the InternetBusiness use of the InternetProportion of Enterprises Using Internet

0 20 40 60 80 100

Egypt (08)

Jordan (08)

Occ. Palestinianterritory (07)

Qatar (08)

(%)

250+50-24910-490-9

Source: UNCTAD Information Economy DatabaseSource: UNCTAD Information Economy Database

UNCTAD and ICT statistics

UNCTAD Business use of computersBusiness use of computersby industry, Egypt, 2008by industry, Egypt, 2008

Air transport 100.0Computer-related activities 100.0Water transport 96.7Financial intermediation 96.0Construction 86.0Sale, maintenance, repair of motor vehicles; retail sale of automotive fuel 66.7Real estate activities 66.7Agriculture, hunting and forestry 60.0Post and telecommunications 60.0Wholesale trade and commission trade, except of motor vehicles 55.6Mining and quarrying 50.0Land transport; transport via pipelines 50.0Hotels and restaurants 44.9Supporting and auxiliary transport activities; activities of travel agencies 35.1Manufacturing 32.7Retail trade, except of motor vehicles; repair of personal and household goods 27.3Other community, social and personal service activities 18.3

Source: UNCTAD Information Economy DatabaseSource: UNCTAD Information Economy Database

UNCTAD and ICT statistics

UNCTAD Why enterprises use the InternetWhy enterprises use the InternetUAE, 2008UAE, 2008

0 10 20 30 40 50 60 70 80 90

An extranet

Delivering products online

Providing customer services

Internet banking

Interacting with general gov't org.

Information from public authorities

Information about goods/services

Sending/receiving e-mail

(%)

Source: UNCTAD Information Economy DatabaseSource: UNCTAD Information Economy Database

UNCTAD and ICT statistics

UNCTAD

The Rural-Urban divideThe Rural-Urban divide

Source: UNCTAD Information Economy DatabaseSource: UNCTAD Information Economy Database

Proportion of Enterprises in Egypt using Computers (B1) and Internet (B3), 2008

0 10 20 30 40 50

Urban

Rural

Urban

Rural

B1B3

(%)

UNCTAD and ICT statistics

UNCTAD

ICT sector dataICT sector dataShare of ICT sector workforce in total business sector

workforce

0 1 2 3 4 5 6

Egypt (06)

Jordan (08)

(%)

Source: UNCTAD Information Economy DatabaseSource: UNCTAD Information Economy Database

UNCTAD and ICT statistics

UNCTAD

ICT exports as a share (%) of total exports, 2008ICT exports as a share (%) of total exports, 2008

0.000 1.000 2.000 3.000 4.000 5.000

Algeria

Sudan

Qatar

Yemen

Egypt

Occu. Palestinian Territory

Lebanon

Oman

United Arab Emirates

Morocco

Jordan

Tunisia

Source: UNCTAD, based on Comtrade dataSource: UNCTAD, based on Comtrade data

UNCTAD and ICT statistics

UNCTAD UNCTAD ManualUNCTAD ManualMain objective:

Target audience:

Content:

Reference document for producers of official statistics on ICT in business

Statisticians

ConceptsIndicatorsData collection methodologiesModel questions and questionnaires

Available in English, French and Spanish

ESCWA assisting with Arabic translation. Will be available for ITU's 8th World Telecommunication/ICT Indicators Meeting (November 24-26).

UNCTAD and ICT statistics

UNCTAD

UNCTAD ManualUNCTAD Manual

• Promotes methodology that should ensure internationally comparable ICT statistics

• Takes users through all the concrete steps of ICT data collection:

1. Conceptual framework2. Standards for indicators on ICT use by business, the

ICT sector and trade in ICT goods3. Data sources and data collection methods4. Model questions and questionnaires5. Designing surveys and processing data6. Dissemination (metadata)7. Institutional cooperation and coordination

UNCTAD and ICT statistics

UNCTAD

UNCTAD ManualUNCTAD Manual

• Practical tool for the production of ICT statistics: Step by step approach

Includes many country examples and best practices

Technical points further developed into details in separate boxes

Presents existing survey questionnaires (OECD, Eurostat as well as model tables for presentation, model questions, etc.)

UNCTAD and ICT statistics

UNCTAD UNCTAD Manual revised through UNCTAD Manual revised through global consultationsglobal consultations

20072007 20092009Global Global consultatioconsultatio

nsns

Presented Presented at the 40at the 40thth

session session UNSC in UNSC in

NY, Feb 09NY, Feb 09

• Revision integrates feedback from users and experts, new core indicators• Revision process: written feedback from NSO and international experts, Expert group meeting in Geneva, Online discussion forum• Support of UNSD, contributions by Partnership.

UNCTAD and ICT statistics

UNCTAD

UNCTAD training courseUNCTAD training course• Course delivered five times (Colombia 2007, Rep. of Korea

2008, and Trinidad in 2009, Addis Ababa and Rabat, 2009), next course for French-speaking Africa in October 2010.

• Based on Manual. Uses UNCTAD’s pedagogical methodology: TRAINFORTRADE.

• Targets statisticians from NSOs or other national entities in charge of the collection and dissemination of ICT use in business data at the national level.

• Technical content: Relatively small groups (25 max) to encourage maximum interaction among specialists.

• Arab countries a priority, awaiting Arabic translation of Manual.

UNCTAD and ICT statistics

UNCTAD

UNCTAD country-level technical UNCTAD country-level technical assistanceassistance

• UNCTAD follows up with countries that request TA in the area of ICT business/ICT sector statistics (advisory services, training)

• In particular, countries that plan an ICT business survey for current and next year

• Example: assistance provided to NSOs (Nepal, Tunisia) involved in the designing or processing of an ICT business survey

• Extra-budgetary funding is required

• Requests should be made to [email protected]

UNCTAD and ICT statistics

UNCTAD Measuring-ict.unctad.orgMeasuring-ict.unctad.org

Thank you for your attention!Thank you for your attention!

Contact us at [email protected]

ICT Indicators and Capacity building ICT Indicators and Capacity building for ICT measurement in the Arab for ICT measurement in the Arab

RegionRegion