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www.edify-consultancy.co.uk [email protected] 01622 766078 www.edify-consultancy.co.uk [email protected] 01622 766078

WelCome To eDify Training

The CompanySince 2006 Edify Training has been delivering exceptional, highly interactive training workshops to its clients. Back then the company was entirely focussed on training to the Care sector; however many of the courses also proved of interest to wider markets and so Edify now also serves the Education and Commercial sectors on a National basis.

The three main divisions offer over 70 course options to select from. We have a full suite of First Aid

courses, as well as a strong Health & Safety and Food Safety range.

Workshop style training delivery ensures that delegates are engaged fully during the training sessions

where they will undertake practical tasks, contribute their experiences to discussions and examine key case

studies. Our belief is that learning through doing is generally far more effective for the topics that we train

in and this principle is embedded throughout our courses. The tutor guides the learning rather than just

presenting facts and supporting presentations are largely for recapping rather than for the tutor

to read from!

We train in many subjects that are very emotive and these are always handled with appropriate sensitivity

however this doesn’t prevent the training sessions being lively, enjoyable, motivational and hence, all

importantly, memorable. This enables our delegates to return to their place of work ready to put into

practice the things they have learned with us.

Edify operates a modern, efficient booking system with the aim of being easy to work with and flexible too

when “things change”, as inevitably they do within business.

Quality & accreditationFrom the accuracy and ease of our booking system through to the success

of our training courses, and even the quality of our delegate handouts

and end certification, we strive for the highest quality in everything we

do. Equally importantly when things don’t go as planned, on either side,

we work with the aim of remedying matters swiftly and with the least

discomfort possible. We don’t get lost in the detail of who said what but

focus more on the issue at hand and how best to correct the problem.

Behind this ethos is a strong but flexible quality and accreditation system

which ensures high-quality outcomes in all we do along with continuous

improvement where experience suggests that better quality is possible.

Edify is a registered training centre for a number of awarding bodies

enabling us to offer a wide range of independently accredited qualifications.

We are also members of a number of professional bodies which helps us to

keep abreast of and contribute to latest subject thinking and best practice.

reasons to choose edify • Interactive workshops where delegates learn

through doing

• Training delivered by highly qualified subject experts

• Over 70 training courses

• Training nationwide

• Open access training at our venues or in-house training

at your site

• Independent accreditation available on many courses

• Fast flexible service

• Online booking & payment option

• Bespoke / tailored courses to match your requirements

our place or yours? We hold open access training at a large number of venues in addition to our

head office in Maidstone, or as is becoming more and more popular,

our trainers can come to your site to deliver the workshops.

on-lineOur website offers a wide range of resources, course information

and pricing and you can also book and pay as well.

www.edify-consultancy.co.uk

Trainers Our trainers are all appropriately qualified to teach and are also

experienced and qualified within the fields that they train.

The team comprises nurses, paramedics, fire & rescue personnel, care

service managers, teachers, health and safety specialists, food sector

specialists and other professionals who bring a wealth of knowledge and

expertise to the training room. Who better to train your staff in First Aid,

Food Safety, Health & Safety and a wealth of other subjects?

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Code Course Page sectors

SC0101 First Aid at Work - Level 3 6

SC0102.1 Emergency First Aid at Work 7

SC0103 SC0103.1 Basic First Aid & Basic Life Support 8

SC0104 Paediatric First Aid 9

SC0121 Anaphylaxis (EpiPen) ® 10

SC0122 First Aid for Schools 11

SC0105 SC0105.1 Medication Awareness & Medication Administration 12

SC0106 Palliative Care 13

SC0107 Pressure Area Care 14

SC0107.1 Wound Care & Tissue Viability 15

SC0108 Venepuncture 16

SC0109 Basic Observations CALL

SC0110 SC0110.1 Catheterisation and Catheter Care 17

SC0110.2 Suprapubic Catheterisation CALL

SC0111 Cannulation CALL

SC0113 Diabetes & Insulin Awareness 18

SC0114 Automated External Defibrillator CALL

SC0116 Syringe Driver 19

SC0117 IV Drug Therapy CALL

SC0119 Verification of Expected Death CALL

SC0123 Enteral Feeds Awareness 20

SC0124 Tracheostomy Care 21

SC0125 Nursing Revalidation CALL


SC0201 Health & Safety - Level 1 33

SC0201.1 Health & Safety - Level 2 34

SC0202 People Handling/Paediatric Moving and Handling 35

SC0203 Manual Handling (Of Objects) 36

SC0204 Food Hygiene - Level 1 37

SC0204.1 Food Hygiene - Level 2 38

SC0205 Infection Control 39

SC0206 Basic Fire Safety Awareness 40

SC0206.1 Fire Marshal 41

SC0207 Safeguarding of Vulnerable Adults 42

SC0208 Safeguarding of Children 43

SC0209 Risk Assessment 44

SC0210 Person-Centred Care Planning 45

SC0210.1 Person-Centred Planning 46

SC0210.2 Writing of Care Plans 47

SC0211 Prevention & Management of Violence & Agression - Level 1 48

SC0214 Challenging Behaviour 49

SC0215 Personal Care CALL

SC0217 C.O.S.H.H. 50

SC0218 Nutrition & Hydration 51

SC0222 Privacy & Dignity CALL

SC0223 Lone Worker Awareness CALL

SC0224 Working Safely at Heights 52

SC0225 Substance Misuse 53

SC0226 The Care Certificate 54

Course lisTfirsT aiD & meDiCal HealTH & ProTeCTion

DeveloPmenT & WellbeingConDiTion sPeCifiC

sectors

Care

Education

Commercial


SC0301 Mental Capacity Act - Level 1 & Level 2 22

SC0301.2 Deprivation of Liberty Safeguards 23

SC0302 Dementia Care - Level 1 24

SC0302.3 Activities Within Dementia Care 25

SC0303 Epilepsy Awareness 26

SC0304 Learning Disability Awareness 27

SC0305 Mental Health Awareness 28

SC0306 Autism Awareness 29

SC0307 Stroke Awareness 30

SC0308 Parkinson’s Disease Awareness CALL

SC0311 Huntington’s Disease Awareness CALL

SC0312 Eating Disorder Awareness 31

SC0313 Multiple Sclerosis Awareness 32


SC0401 Communication Skills 55

SC0402 Stress Management CALL

SC0403 Supervision & Monitoring 56

SC0404 Loss & Bereavement 57

SC0405 Time Management CALL

SC0406 Equality & Diversity 58

SC0407 Reporting & Record Writing 59

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People at work can suffer injury or sudden illness. It is important that

employers have made arrangements to ensure their employees receive

immediate attention if they are injured or taken ill at work. - HSE

firsT aiD aT Work - level 3

The Health and Safety (First Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to enable first aid to be given to employees if they are injured or become ill at work.

This course follows HSE criteria and after passing formal assessment on day three, delegates will be certified as Level 3 First Aiders.

* Whilst the overall course is valid for 3 years, it

is strongly recommended that the resuscitation

component is refreshed annually.

Suitable for: Care, Education and Commercial

Introduction

• Introduction and course overview

Course Programme

• First Aid

• Resuscitation

• AED

• Unconsciousness

• Airway & breathing problems

• Circulation problems

• Wounds & bleeding

• Burns & scalds

• Injuries to bones, muscles, & joints

• Effects of heat & cold

• Diabetes, epilepsy, febrile convulsions

• Poisoning

• Health & safety

• Reporting of incidents

• Formal assessments

• Circulatory respiratory system

• Course evaluation

Course Number

SC0101

Duration

3 Days

Assessment

Formal

Validity

3 Years*

Optional Accreditation


Delegates will learn how to apply emergency first aid techniques. They will practice basic life support using artificial manikins and be formally assessed to ensure that the training has been thoroughly absorbed. After passing formal assessment delegates will be certified as Level 2 First Aiders.




Introduction


Course Programme

• Taking charge, accident report form

• First aid equipment

• Assessing an incident

• Managing an unresponsive casualty

(breathing normally)

• Managing an unresponsive casualty who

is not breathing, C.P.R.

• AED

• Recognising & assisting a

choking casualty

• Managing a casualty who is wounded

& bleeding

• Managing a casualty who is in shock

• Managing minor injuries


Course Number

SC0102.1

Duration

1 Day

Assessment

Formal

Validity

3 Years*

emergenCy firsT aiD aT Work - level 2



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Basic life support is the critical first link in the chain of survival. Where

there is no immediate access to formal medical care and the associated

equipment, resuscitation maintains life and significantly enhances the

chance of the casualty making a full recovery.

basiC firsT aiD & basiC life suPPorT

This course teaches the techniques required to maintain life until qualified medical assistance can take over. Delegates will learn how to conduct primary and secondary assessment including placing casualties into the recovery position. They will also learn the principles of resuscitation.





Introduction


Course Programme

• Actions to take in an emergency

• Primary assessment

• Secondary assessment

• Recovery position

• Resuscitation principles & practice

• AED


This course can be delivered for

both child and adult settings. The

latest Resuscitation Council guidance

appropriate to the casualty’s age will

be imparted.

Course Number

SC0103

SC0103.1

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years*

Course Number

SC0104

Duration

2 Days

Assessment

Formal

Validity

3 Years*

This course is suitable for nannies, au pairs, baby sitters, parents,

foster parents, teachers, and all other care professionals who

come into contact with babies and children during the course of

their work.

PaeDiaTriC firsT aiD


With child injury or illness being so traumatic for all concerned, this course is critically important for all who work with children. Babies and very young children are unable to express their symptoms, so when paediatric first aid is required, it is often a very serious situation which calls for high-quality training.




Introduction


Course Programme

• First Aid

• Primary assessment

• Secondary assessment


• Airway & breathing problems

• Resuscitation for children & babies

• AED

• Head injuries

• Control of bleeding

• Burns & scalds

• Ear & eye injuries

• Injuries to bones, muscles, & joints

• Childhood illnesses and conditions inc

• Meningitis and anaphylactic shock

• Bites & stings

• Poisoning

• Formal assessments




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Anaphylaxis is a severe, life-threatening hypersensitivity reaction. It is believed that 1 in 1,333 of the English population have a tendency to anaphylaxis. This course will provide delegates with the knowledge and skills to react appropriately during such an anaphylactic attack.


Introduction


Course Programme

• What is anaphylaxis

• Size of the problem

• Common causes

• Identifying an anaphylactic reaction

• What happens during an anaphylactic reaction

• Treatment types

• Treatment methods

• C.P.R.


Course Number

SC0121

Duration

1/2 Day

Assessment

Continuous

Validity

1 Year

Course Number

SC0122

Duration

1 Day

Assessment

Continuous

Validity

3 Years

firsT aiD for sCHools

A school environment calls for a first aid course specifically suited to the wide age range (baby to adult) of visitors, pupils and staff and typical incidents encountered from predictable sporting injuries and the like. This first aid for schools course meets the demand and is fully tailored to the school setting.

Introduction


Course Programme

• The requirement for a dedicated ‘schools’ course

• Primary survey

• C.P.R.

• AED

• Secondary survey


• Choking

• Minor bleeds

• Major bleeds

• Shock

• Anaphylaxis

• Burns

• Fractures


Suitable for: Education

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anaPHylaxis (ePiPen) ®

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In a three month study over one half of residents were exposed to an

attempt to give medications to the wrong resident.

“Safety of Medicines in Care Homes” project.

meDiCaTion aWareness &meDiCaTion aDminisTraTion

The medication awareness course offers a solid introduction to medications, and is aimed primarily for staff who could be called upon to assist with the administration of medications and for general awareness.

The medication administration course is of a longer duration and includes formal assessment of the administration process, and as such is suited to those required to actually administer medication.

Suitable for: Care, Education

Introduction


Course Programme

• Legislation

• Prescriptions:

Types

Validity

Abbreviations

• Medicines supply

• Types of medicines

• How medicines work

• Adverse reactions

• Storage & disposal

• Monitored dosage systems

• Records


Medication Administration additional programme

• Administration process

• Self-administration

• Homely remedies

• Medication errors

Course Number

SC0105

SC0105.1

Duration

1/2 Day

1 Day

Assessment

Continuous

Formal

Validity

1 Year

1 Year

Course Number

SC0106

Duration

1/2 Day

Assessment

Continuous

Validity

1 Year

Patients want to be treated as individuals with dignity and respect & to have

their voices heard in decisions about treatment and care.

(N.I.C.E) Extract

Bespoke Courses

For qualified or experienced staff the course can be extended to

a full day to allow palliative care to be explored in greater depth

including greater understanding of pain control and common

treatments. Wound care is also covered to a fuller level. The

extended course is highly interactive allowing delegates to discuss

their experiences and concerns in a shared group setting.

PalliaTive Care

Suitable for: Care

Palliative care is the active holistic care of patients with advanced progressive illness. Management of pain and other symptoms and provision of psychological, social and spiritual support is paramount. This course is suitable for both care and nursing staff who are new to this field or as a refresher.

Introduction


Course Programme

• The life-death cycle

• Management of pain

• Skin care

• Mouth care

• Communication

• Common symptoms

• Psychological aspects of care

• Spiritual aspects of care

• Patient support

• The last hours of life

• Family support during patient illness and

in bereavement

• Dealing with own feelings



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80-95% of pressure sores are avoidable. 700,000 people are

affected annually. (N.H.S)

Pressure ulcers occur when a localised area of skin and underlying tissue becomes damaged due to pressure, friction, or shear. Most sores can be prevented. Attending delegates will gain a thorough understanding of the subject to help them minimise opportunity for ulcer formation and optimise any required treatment for the persons in their care.

Suitable for: Care

Introduction


Course Programme

• Anatomy & skin function

• Pressure ulcers defined

• Those at risk

• How ulcers form

• Prevention incl. nutrition

• Recognising development

• Treatment methods

• Equipment


Pressure area Care

Course Number

SC0107

Duration

1/2 Day

Assessment

Continuous

Validity

1 Year

Course Number

SC0107.1

SC0107.2

Duration

1/2 Day

1 Day

Assessment

Continuous

Continuous

Validity

1 Year

1 Year

WounD Care & Tissue viabiliTy

Suitable for: Care

This course is for qualified staff who already have a basic understanding of wounds including pressure sores and require further training in their practical management. Attending delegates will learn about wound etiology, phases & assessment, exudate, debridement and the choice of dressings and their application. The course is titled Wound Care when booked as a half day and Tissue Viability when the more in-depth full-day variant is selected.

Introduction


Course Programme

• Subject knowledge assessment

• Professional, legal & ethical issues of wound management

• Wound etiology

• Wound types

• Wound phases / healing

• Factors affecting healing

• Dressing types & selection


Delegates attending this course will benefit from having

previously attended our SC0107 Pressure Area Care course.


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This course will suit those who are new to venepuncture and

those who would like to refresh their training prior to undertaking

with patients in a clinical setting.

This course is for staff who are required to collect venous blood samples. The training will enable delegates to update their knowledge and practice with artificial limbs. After successful completion of the course, five mentored practices will be required within a clinical setting.

Suitable for: Care

Introduction


Course Programme

• Venepuncture

• Patient identification

• Patient consent

• Universal precautions

• Site selection

• Tourniquet procedure

• Post-venepuncture care

• Potential problems which may be

encountered & solutions

• Labelling

• Practical instruction & practice with

manikin arms

• Assessment


venePunCTure

Course Number

SC0108

Duration

1/2 Day

Assessment

Formal

Validity

1 Year

Course Number

SC0110

SC0110.1

Duration

1/2 Day

1/2 Day

Assessment

Formal

Continuous

Validity

1 Year

1 Year

During the catheterisation course participating delegates

will receive both theoretical and practical instruction using

anatomically correct manikins. This allows confidence to be

gained before conducting the procedure with patients.

An adapted course can be delivered for suprapubic

catheterisation. Course code SC0110.2

CaTHeTerisaTion & CaTHeTer Care

Suitable for: Care

The catheterisation course is for registered nurses needing to carry out urethral catheterisation of patients. After successful completion of the course, five mentored practices will be required within a clinical setting. The catheter care course is for care staff.

Introduction


Course Programme

• Catheterisation

• Anatomy & physiology

• Suitable situations

• Equipment

• Preparation

• Procedure - theory, demonstration &

practice with manikins

• Potential problems & resolution

• Post-catheterisation care



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Diabetes when first diagnosed can be quite overwhelming however, when

managed effectively, it is possible for those with the condition to

lead healthy and active lives.

Insulin Administration Course

An administration of Insulin course is available for those clients

who require staff to receive practical training. After the course

delegates will need to be assessed for competency within their

work setting.

The Diabetes and Insulin Awareness course is primarily for health and care staff. Attending delegates will gain significant insight into the nature of diabetes, its causes, symptoms, and the difficulties that it can pose for everyday life. They will learn about the warning signs for “hypo” / “hyper” events and how to best aid persons to manage the condition.

Suitable for: Care

Introduction


Course Programme

• Types of diabetes

• Diagnosis of diabetes

• Complications

• Long-term effects

• Monitoring of blood sugar levels

• Hyperglycemia & hypoglycemia

• Signs and symptoms

• Providing help

• Medications incl. Insulin

• Living with diabetes

• Nutrition

• Considerations for the care sector

• Do’s & don’ts


DiabeTes & insulin aWareness

Course Number

SC0113

Duration

1/2 Day

Assessment

Continuous

Validity

1 Year

Course Number

SC0116

Duration

1/2 Day

Assessment

Continuous

Validity

1 Year

syringe Driver

Suitable for: Care

Syringe drivers are used for the delivery of drugs into patients for whom oral administration is inappropriate or problematic. This course is primarily for healthcare staff and will provide attending delegates with a solid understanding of the use and operation of syringe drivers.

Introduction


Course Programme

• Introduction to syringe drivers

• Introduction to drug application

• Commonly used drugs & possible

side effects

• Indications for use

• Types & selection

• Universal precautions

• Patient ID, communication, and consent

• Cannula site selection

• Type-specific operation

• Maintenance & troubleshooting

• Record keeping



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During this course delegates will increase and update their knowledge of enteral feeding. Methods of administration, troubleshooting and management are covered along with infection prevention and control.

Suitable for: Care

Introduction


Course Programme

• NMC code of conduct

• NMC record keeping

• Anatomy & physiology

• What is enteral feeding?

• Forms of enteral feeding

• Indications for enteral feeding

• Infection prevention

• Sources of infection

• Care of the stoma site

• PEG tubes & care

• NG PEG tube

• Feeding systems

• Medication

• Troubleshooting


enTeral feeDs aWareness

Course Number

SC0123

Duration

1/2 Day

Assessment

Continuous

Validity

1 Year

Course Number

SC0124

Duration

1/2 Day

Assessment

Continuous

Validity

1 Year

TraCHeosTomy Care

Suitable for: Care

Attending delegates will consider indications for tracheostomies and gain an understanding of the care of tracheostomy tubes. They will gain awareness of potential complications and an understanding of the need for regular suction therapy.

Introduction


Course Programme

• NMC code of conduct


• What is tracheostomy?

• Anatomy

• Indications for a tracheostomy

• Tube types

• Tapes

• Essential equipment

• Tube management

• Suctioning

• Catheter sizing

• Daily living



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The Mental Capacity Act 2005 aims to put the needs and wishes of a person

who lacks capacity at the heart of any decision-making process. It provides

clear guidelines for carers and professionals about who can take

decisions and in which situations.

This course presents the Mental Capacity Act 2005 in a format that is both easy to digest and apply. Attending delegates will typically be healthcare and care staff who need to know what the act requires of them and why and how to ensure compliance in their daily work practices.

Suitable for: Care

Introduction


Course Programme

• Who does the act affect?

• Mental capacity defined

• Core principles of the act

• Lack of capacity

• Capacity assessments

• Examples of help that may aid a person to make their

own decisions

• Included, excluded and advance decisions

• Worked examples

• Record keeping

• Limitations on restraint

• Lasting & enduring powers of attorney

• Summary & practical actions required in the workplace


menTal CaPaCiTy aCT

Course Variants

Level 1 is primarily for care staff. Level 2 is aimed at senior staff,

managers & service owners who may then combine this course

with Level 3 deprivation of liberty safeguards (SC0301.2).

Course Number

SC0301 Level 1

SC0301.1 Level 2

Duration

1/2 Day

1/2 or 1 Day

Assessment

Continuous

Continuous

Validity

3 Years

3 Years

The Government expects that implementation of the safeguards

will reduce the numbers of people deprived of their liberty in care

homes and hospitals.

DePrivaTion of liberTy safeguarDs

Preservation of a person’s liberty is governed by law. Deprivation of Liberty can however be lawful when in a person’s best interest to protect them from harm. This course will provide delegates with a clear understanding of their responsibilities in safeguarding liberty and the correct procedure to follow for lawful deprivation where this is appropriate.

Introduction


Course Programme

• Legislation overview

• Safeguards background - The Bournewood Case “The Bournewood Gap”

• What is deprivation of liberty?

• Restriction of liberty

• What is the objective of deprivation of liberty safeguards legislation?

• What constitutes deprivation of liberty?

• Lawful vs unlawful deprivation

• Who does the safeguards cover?

• Six required assessments & authorisation

• Representation

• Managing authorities

• Supervisory bodies

• Court of Protection

• Case study


Course Variant

A half-day awareness course is available for care staff who would

benefit from a DoLS overview.

Course Number

SC0301.2

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

Suitable for: Care


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Dementia is a term that is used to cover a large number of disorders that lead to loss of brain function including Alzheimer’s disease. This course offers an introduction to dementia, giving delegates an insight into its causes, symptoms, and an understanding of how to approach working with those who suffer from the condition.

Suitable for: Care

Introduction


Course Programme

• Dementia defined

• Early signs & symptoms

• Risk factors

• Challenging behaviour

• Memory loss & loss of inhibitions

• Importance of stimulation / sensation

• Wandering

• Sensory loss

• Treatment

• Working with those with dementia


DemenTia Care - level 1

Course Number

SC0302

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

Further learning in this subject is available via SC0302.1 - Level 2

and SC0302.2 - Level 3 Dementia Care Awareness

Course Number

SC0302.3

Duration

Full Day

Assessment

Continuous

Validity

3 Years

An activity-based model of care significantly enhances the physical

and emotional well-being of people living with Dementia.

aCTiviTies WiTHin DemenTia Care

Suitable for: Care

This training course is aimed at front line staff who have responsibility for creating and running activity programmes for people with dementia. Delegates will learn how to plan and run activities through a number of case studies and group exercises.

Introduction


Course Programme

• Activities as a part of person-centred care

• Activity targeted to individual’s strengths, difficulties,

previous lifestyle, and interests

• Sensory activities

• Reminiscence

• Running reminiscence groups

• The importance of empathy

• Running structured group activity

• Understanding inclusion & occupation

• Benefits of activity for service users and staff alike

• Creating person-centred activity plans


Course Variants

This course can be split into 2 half day variants to focus on either

the theory of activities within dementia care or the design of

these activities.


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Epilepsy is a neurological disorder characterised by recurrent seizures. Its effects can be extremely debilitating and distressful for sufferers and those present during a seizure. This course will provide guidance on how to help and how to plan ahead to minimise danger of injury during seizures.

Introduction


Course Programme

• What is epilepsy?

• Who can be affected?

• Triggers

• Seizures

• Signs & symptoms

• How to help

• When to call for help

• Status epilepticus

• Treatment

• Living with epilepsy

• Planning ahead


ePilePsy aWareness

Full Day Variant

This course may be extended to a full day to include instruction

on the administration of rectal Diazepam and buccal Midazolam

(SC0303.1).


Course Number

SC0303

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

Course Number

SC0304

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

learning DisabiliTy aWareness

This course is designed for health and care staff with limited or no prior knowledge of learning disability. It will give delegates significant insight into the nature of learning disability, causes and guidance on how to approach working with those with a learning disability.

Introduction


Course Programme

• Learning disabilities defined

• Causes and development

• Types of learning disability

• Support for those with learning disabilities

• Associated conditions

• Understanding behaviour

• Learning & communication needs

• Physical & emotional needs

• Planning care, social inclusion




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A mental illness or disorder is characterised as a clinically significant

behavioural or psychological pattern that occurs in an individual and is

usually associated with distress, disability or increased risk of suffering.

This course is for care and health staff working within mental health settings. The training identifies types of mental illness and the associated difficulties that these present. Delegates will learn about the nature and causes of mental illnesses leading on to an understanding of behaviours and how to approach working with those they care for.

Introduction


Course Programme

• What is mental illness?

• What are the main mental illnesses?

• Causes of mental illness


• Difficulties for sufferers

• Modern attitudes to mental illness

• Relevant legislation

• Approach to care

• Correct approach to boundaries

• Treatment & medications

• Communication


menTal HealTH aWareness

Extended Duration Courses

This course may be extended to a full day for more

experienced staff.

Suitable for: Care

Course Number

SC0305

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

Course Number

SC0306

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

The prevalence of autism is generally estimated as 1 case per 100 of the

population. - National Autistic Society

auTism aWareness

This course is primarily for healthcare and care staff but would also assist those who work in the education and commercial sectors. Delegates will gain significant insight into working with service users who have autism spectrum disorders (ASD). They will gain a thorough understanding of autism and how to approach their daily work when coming into contact with those that have this condition.

Introduction


Course Programme

• What is autism?

• What is Aspergers syndrome?

• The triad of impairments


• Working with those with autism

• Behaviour

• How the world is seen

• Verbal and non-verbal communication

• Autism spectrum disorders

• Rituals

• Coping with change

• Group exercises




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Stroke is the leading cause of severe disability in the UK. The aftermath can be very challenging and in many cases family suffer a real sense of loss. This course is suited to both health and care staff wishing to have a greater understanding of stroke, causes and its effects.

Introduction


Course Programme

• What is stroke?

• Types

• Common symptoms

• The Face, Arms, Speech Test (FAST)

• Mini-strokes

• Risk factors

• Post-stroke effects

• Sense of loss

• Restoration of function & treatment

• Communication

• Treatment & medication

• Approach to care


sTroke aWareness

Suitable for: Care

Course Number

SC0307

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

A stroke occurs approximately every 3 minutes. It is the largest cause of

complex disability. - Stroke Association

Course Number

SC03012

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

eaTing DisorDer aWareness

This course provides delegates with a solid awareness of the different types of eating disorders. They will learn to recognise the signs and symptoms of those with eating disorders and examine the treatments available.

Introduction


Course Programme

• Types of eating disorder

• Defining eating disorder

• Causes

• Commonality in diagnosis

• Signs and symptoms

• Treatments for eating disorders


Suitable for: Care and Education


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mulTiPle sClerosis aWareness

Attending delegates will gain a thorough understanding of multiple sclerosis and the symptoms associated with this condition. They will learn how to support an individual with MS using a person-centred approach.

Introduction


Course Programme

• Multiple sclerosis defined

• Function of the CNS

• Causes of MS

• Types of MS

• Initial symptoms

• Diagnosis

• Symptomatic therapy

• Support for those who suffer with MS

• Treatment considerations for long-term care


Suitable for: Care

Course Number

SC0313

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

Course Number

SC0201 (Basic)

Duration

1/2 Day

Assessment

Continuous or Formal

(accredited option)

Validity

3 Years

This course will provide delegates with a solid grounding in health and safety. They will learn about health & safety regulations and their responsibilities and duties of care as well as those of their employer. This course also covers COSHH and an introduction to fire awareness.

Introduction


Health and Safety

• Relevant regulations and law

• Responsibility

• Risk assessments

• Accident book

• RIDDOR

Fire Awareness

• Triangle of fire

• Prevention measures

• Fire extinguishers

• Safety signs

COSHH

• Dangerous substances

• Hazardous substances

• COSHH assessments

• Slips, trips and fall hazards

Assessment

(where accredited)


HealTH & safeTy - level 1




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Delegates will understand key words and discuss legislation and gain awareness of statutory bodies and the procedures of the Health & Safety Executive.

Delegates will learn to compile risk assessments and state requirements for COSHH and the uses of effective PPE.

Introduction


Course Programme

• Costs of poor health and safety

• Benefits of good health and safety

• Causes of accidents

• Accident book

• RIDDOR

• Slips, trips and falls

• Case study

• Legislation

• 5 steps to risk assessment

• Risk assessment activity

• COSHH assessment

• PPE

• Fire safety

• Manual handling

Assessment

(where accredited)


HealTH & safeTy - level 2


Course Number

SC0201.1 (Intermediate)

Duration

1 Day

Assessment


(accredited option)

Validity

3 Years

Course Number

SC0202

Duration

1/2 or 1 Day (dependant

upon delivery method)

Assessment

Formal

Validity

1 Year

This course is focused on providing attending delegates with

the knowledge to protect themselves and those in their

care from injury whilst carrying out lifting procedures.

PeoPle HanDling/ PaeDiaTriC moving anD HanDling

This course is for staff who move or aid the movement of the service users for whom they care. The training will cover all aspects of correct & safe people handling including lifting aids and hoists. Practical instruction will be possible when the training is delivered on site, allowing use of the actual equipment that the delegates will be working with.

Introduction


Course Programme

• Why train for people handling?


• Risk assessment

• Potential injuries

• Anatomy of the spine

• Correct lifting techniques

• Importance of good base movement

• Moving & handling aids incl. hoists

• Importance of communication

• Practical (where applicable)



Delivery Options

SC0202 - People Handling incl. Hoist Instruction - 1 day

SC0202.1 - People Handling incl. Hoist Instruction refresher - 1/2 day

SC0202.2 - People Handling excl. Hoist Instruction - 1 day

SC0202.3 - People Handling excl. Hoist Instruction Refresher - 1/2 day

SC0202.4 - People Handling Theory - 1/2 day

SC0202.5 - People Handling - Train the Trainer - 3 days

SC0202.6 - People Handling Practical - 1/2 day

SC0202.8 - Paediatric Moving & Handling Refresher - 1/2 day

SC0202.9 - Paediatric Moving & Handling - 1 day



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Manual handling is the main work activity causing back disorder - HSE

This course is suitable for staff who are required to move and handle inanimate objects rather than persons. Attending delegates will typically be catering, cleaning, maintenance and administration staff, all of whom are required to carry out manual handling during the course of their work. Delegates will learn of the risks of poor handling and the potential long-term health effects and receive instruction in correct procedure.

Introduction


Course Programme

• Why train for manual handling?

• Common injuries


• Anatomy of the spine

• Risk assessment

• Correct procedure

• Importance of good base movement

• Team lifting

• Communication


manual HanDling(of objeCTs)


Course Number

SC0203

Duration

1/2 Day

Assessment

Continuous

Validity

1 Year

10 Bugs in your food can multiply to more than one million in just 12 hours.

- Food Standards Agency

fooD Hygiene - level 1

Introduction


Course Programme

• Legislation

• Food hygiene hazards

• Importance of temperature

• Refrigeration, cold holding, chilling

• Cooking, reheating, hot holding

• Safe storage

• Preparation

• Food handling

• Hand cleaning

• Premises and equipment

• Food allergens

Assessment

(where accredited)



Course Number

SC0204 (Basic)

Duration

1/2 Day

Assessment


(accredited option)

Validity

3 Years

This course is for all staff who during the course of their work, come into contact with food through preparation, serving or working in the kitchen. Staff will gain knowledge of correct practices and the consequences of failing to implement these.



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This course is designed for those staff who prepare and handle food including supervisors and managers. It is also for those providing services to catering premises. Delegates will gain an in-depth knowledge at level 2 in food safety.

Introduction


Course Programme

• Introduction to food safety

• Microbiological hazards

• Food poisoning and controls

• Contamination hazards and controls

• Food allergens

• HACCP from purchase to service

• Food handling and personal hygiene

• Food premises and equipment

• Food pests and control

• Cleaning and disinfecting

• Food safety enforcement

Assessment

(where accredited)


fooD Hygiene - level 2


Course Number

SC0204.1 (Intermediate)

Duration

1/2 Day

Assessment


(accredited option)

Validity

3 Years

Course Number

SC0205

Duration

1/2 Day

Assessment

Continuous

Validity

1 Year

This course is designed to make staff aware of common infections and conditions that can arise. Given the potential result of an infectious outbreak, this course is vitally important to safeguard the wellbeing of service users and staff. Guidance is given on prevention and measures to reduce the spread of infection.

We also offer a full-day level 2 course and an

infection control champion course.

Introduction


Course Programme

• Legislation

• Infection and types

• Chain of infection

• Breaking the chain of infection

• Hand hygiene

• Waste disposal

• Control measures


infeCTion ConTrol




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basiC fire safeTy aWareness

Fire can be the scariest of dangers to face and associated smoke can be a silent killer. However, fire is also fundamental to our every day life to keep us warm and cook our food. In health and care settings, fire safety awareness is critically important since service users often have impaired function making them potentially more prone to cause fire or come to harm from its effects.

Introduction


Course Programme


• Fire defined

• The fire triangle

• Methods of extinction

• Common causes

• Classes of fire


• Fire fighting equipment

• Considerations for care sector

• Means of escape

• Safety signs

• Course evaluationSuitable for: Care, Education and Commercial

Course Number

SC0206

Duration

1/2 Day

Assessment

Continuous

Validity

1 Year


Course Number

SC0206.1

Duration

1/2 Day

Assessment

Continuous

Validity

1 Year

fire marsHal

This course covers fire safety awareness and in addition the role and responsibilities of a fire marshal. This includes evacuation of a smoke-filled building.

Introduction


Course Programme


• Fire defined

• The fire triangle

• Methods of extinction

• Common causes

• Classes of fire


• Fire fighting equipment

• Safety signs

• The fire marshal

• Evacuation of a smoke-filled building.

• Premises fire safety management



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Introduction


Course Programme

• Abuse defined and facts

• Legal framework

• Types of abuse

• Who abuses?

• Minimising risks

• Warning signs & symptoms

• Factors / triggers for abuse

• Managing disclosure

• Professional responsibility

• Where to get help

• Reports & records

• Case Study


It remains a dreadful fact that abuse of vulnerable adults happens within our society. Staff who work within health and social care settings require high quality training to ensure that they fully understand how to properly look after those in their care. This course covers all core aspects of vulnerable adult protection to help staff recognise potential signs of abuse and understand how to take action.

The full day course is recommended in most cases especially for those with significant contact with vulnerable adults or who are new to the subject.

safeguarDing of vulnerable aDulTs

Suitable for: Care

Course Number

SC0207

Duration

Full Day or 1/2 Day

Assessment

Continuous

Validity

1 Year

We also offer a full day safeguarding vulnerable adults

champion course.

Course Number

SC0208

Duration

Full Day or 1/2 Day

Assessment

Continuous

Validity

1 Year

1 in 14 children have been physically abused - NSPCC

safeguarDing of CHilDren

Few topics arouse such concern and utter disgust yet it is a fact that neglect and abuse of children is a reality in our society. This course alerts delegates to the long-term harm caused to child victims and the critical need to be aware of signs and symptoms and when and how to take action.

Introduction


Course Programme

• Child protection defined

• Legislation

• Types of neglect and abuse

• Warning signs and symptoms &

consideration of other possibilities

• Key behavioural changes

• Managing disclosure

• How to react

• How to listen

• Who needs to know?

• Who can help?

• Case studies

• Reporting & records

• The referral process

• Intervention


Who should attend?

This course is suitable for anyone who works with or has regular

contact with children. Examples are child minders, play group

staff and helpers, foster carers, teachers, church leaders, leisure

industry personnel, health and social care staff. The full day

course is recommended in most cases, especially where there is

significant contact with children, or for those who are new to the

subject matter.



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Introduction


Course Programme


• Statistics

• Main causes of injury

• Costs to employees and society

• Benefits of risk assessments


• Objectives

• Stages of risk assessment

• “Suitable and sufficient”

• Risk weighting

• Controlling risk

• Risk assessment paperwork

• Implementation

• Monitoring


You are legally required to assess the risks in your workplace so that you put

in place a plan to control the risks. - HSE

This course will provide delegates with a solid grounding in risk assessment. They will learn why risk assessments are required and the critical importance of appraising risk in the workplace. Attending delegates will learn how to weight risk so that appropriate consideration may be applied to more significant risks.

risk assessmenT

Related Learning

This course’s primary focus is workplace risk assessment,

looking at the working environment. We also offer SC0209.1

which applies the same key criteria to client / service user risk

assessments.


Course Number

SC0209

Duration

1/2 Day

Assessment

Continuous

Validity

1 Year

Course Number

SC0210

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

Person-CenTreD Care Planning

This course is primarily for those who work within a health & social care setting. Delegates will learn about the development of modern day care, relevant legislation and why person-centred care planning is crucial to ensure the care provision meets the service users individual needs. The course considers whole person care and the influences that shape a person’s values along with the core principles that are fundamental to good care planning.

Introduction


Course Content

• What is a care plan?

• The purpose of a care plan

• Legislation

• MCA-5 care principles

• Assessing capacity

• Record keeping

• The nursing process

• Roper, Logan and Tierney

• Sharp assessment

• Care planning meetings

• Preparation

• Communication

• Difficulties with eating and drinking

• Pain management

• Personal hygiene


Related Learning

We also offer SC0210.2 Writing Care Plans which, as the course title suggests, focuses on the actual writing of the care plan. This is

something many staff request additional guidance on within our person-centred care course delivery.

Suitable for: Care


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Introduction


Course Programme

• PCP defined

• PCP is

• PCP is not

• Content of a plan

• Examples of different approaches (PATH, MAPs, PFP, ELP,

dementia care map)

• Communication

• Consent and decision making

• Health support

• How to start


Person-centred planning is a way of organising around one person to define

and create a better future. - Pete Richie

This course is for staff who work in learning disability settings and therefore need a solid understanding of the principles and practice of person-centred planning.

Attending delegates will learn how PCP helps service users with disabilities plan and organise their future. The course will cover the ethos behind person-centred planning and delegates will explore the tools that are used including MAPs, PATH, PFP and ELP.

Person-CenTreD Planning(for learning DisabiliTy seTTings)

Suitable for: Care

Course Number

SC0210.1

Duration

1/2 Day

Assessment

Continuous

Validity

3 YearsCourse Number

SC0210.2

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

WriTing of Care Plans

This course is primarily for those who work within a health & social care setting. Delegates will learn how to complete a compliant care plan alongside gaining knowledge of the purpose and importance of such plans.

Introduction


Course Content

• What is a care plan?

• The purpose of a care plan

• NMC code


• Nursing process

• Writing the care plan

• Case study 1

• Case study 2


Suitable for: Care


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Introduction


Course Programme

• Definition of “reasonable force”

• Managing a violent episode

• National guidelines and the law

• Areas of the body to be avoided

• De-escalation

• Recognising the warning signs

• Common causes of aggressive behaviour

• Coping with violence and aggression

• The lawful use of force

• Reporting and recording

• Providing support (violence can affect people in many ways)

• Basic breakaway methods and practise


This course is for anyone whose working environment may involve confronting violence, aggression and challenging behaviour. Learners will gain an understanding of causes of such incidents and be taught strategies to redirect and de-escalate. They will be informed about relevant law and guidelines from national bodies. Practical training is given on breakaway (escape) methods, as a last resort, and using only the amount of force that is necessary and reasonable in the circumstances.

PrevenTion & managemenT of violenCe & aggression - level 1

Tailored Courses

This course can be tailored to suit all age groups with relevant

legislation on the use of both non-physical and physical

intervention. Edify also offer 3, 4 and 5 day level 2 course

extensions covering ethical restraint.


Course Number

SC0211

Duration

1 or 2 Days

Assessment

Formal

Validity

1 Year

Course Number

SC0214

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

This course will provide delegates with the knowledge to attempt to take

control and hence avoid escalation.

CHallenging beHaviour

This course is for those who could come into contact with persons who present challenging behaviour during the course of their working day. You will learn why such behaviour may arise, how to attempt to distract and de-escalate it as well as ways of seeking to minimise repeat episodes. The training is based around a non-physical intervention model.

Introduction

• Introduction and course content

Course Programme

• Challenging behaviour contrasted with violent or aggressive

behaviour

• Types of challenging behaviour

• Reasons for challenging behaviour

• Potential triggers

• Recognising escalation (including in self)

• Distraction methods

• De-escalation methods

• Post-episode remorse

• Post-episode do’s & dont’s

• Encouraging positive behaviour


Delivery will be tailored to appropriately suit child, adult, learning

disability, mental health or dementia settings.



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Introduction


Course Contents


• Hazardous substances defined

• Employers responsibilities

• Good control measures

• Employees responsibilities

• Systems of work

• Classification of substances


• Effects (chronic & acute)

• Health hazards

• Toxicity

• Routes of entry

• Potential illnesses

• Protective equipment

• COSHH sheets, assessments & records


The law requires employers to control exposure to substances that can be

hazardous to prevent ill health

Substances that are hazardous to health are encountered surprisingly frequently in everyday life. In the workplace, such substances are often stored in larger volumes or greater strengths and so it is vitally important that staff are aware of the potential dangers of such materials. Delegates attending this course will gain a solid understanding of the principles of COSHH.

C.o.s.H.H.


Course Number

SC0217

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

Course Number

SC0218

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

nuTriTion anD HyDraTion

This course is suited to those who are involved in the planning and provision of meals. It provides a solid insight into the basics of good nutrition as well as providing practical guidance for how to put these into practice within a care setting. Attending delegates will also look briefly at food hygiene. The importance of hydration is also considered.

Introduction


Course Programme

• Signs of malnutrition

• Signs of dehydration

• Eat well plate

• Labelling

• How food affects us

• Menu planning

• The cost of poor diet

• Hydration

• Attitudes to foods & religions

• Suitable choices

• Alternative foods

• Food hygiene & cooking methods


Delivery will be tailored to appropriately suit child or

adult settings.



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Introduction


Course Contents

• Working at height regulations

• Classification of ladders

• Parts of a ladder

• Check list for pre-use

• Ladder inventory and identification

• Activities suitable for ladder use

• Site selection

• Safety words

• Correct methods for ascending and descending

• Practical use and use of anti slip and levelling devices


Working at heights is a routine aspect of many staff roles. This course provides knowledge and understanding to enable them to work safely at height using leaning and step ladders. Towers/platforms are not considered within this course.

Working safely aT HeigHTs (laDDers)


Course Number

SC0224

Duration

1/2 Day

Assessment

Formal

Validity

3 Years

Course Number

SC0225

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

subsTanCe misuse

This course is mainly for staff who work within health and social care but may also be of use to education professionals and those in the commercial sector. Delegates will gain a significant insight into the misuse of substances and the impact this may have on personal health. They will also gain a thorough understanding of the legal classification of substances.

Introduction


Course Programme

• The NDTMs

• Drug awareness quiz

• Types of drugs

• Celebrity drug use

• Classes of drugs

• Alcohol

• Impacts on daily living

• Statistics




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Introduction


Course Programme

• The care certificate explained

• Understanding your role

• Personal development

• Duty of care

• Equality and diversity

• Working in a person-centred way

• Privacy and dignity

• Information handling

• Mental health, dementia and learning disability

• Safeguarding

• Fluid and nutrition

• Health and Safety

• Infection control


This comprehensive two day training course covers the core training components required to complete the care certificate. In addition, workplace based assessments are required to complete the certificate which the employer issues after final assessment of staff workbooks.

THe Care CerTifiCaTe

Suitable for: Care

Course Number

SC0226

Duration

2 Days

Assessment

Continuous

Validity

Ongoing

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Course Number

SC0401

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

Communication skills in our everyday lives and relationships create the

difference between misery and defeat or success and satisfaction

CommuniCaTion skills

It is widely accepted that effective communication skills aid co-operation and reduce the risk of conflict in all areas of both work and private life. This course is aimed at helping delegates communicate more effectively with service users and colleagues.The course is highly interactive, putting into practice the core elements that will be imparted.

Introduction


Course Programme

• Expectation & managing expectation

• Forms of communication

• Improving communication

• Examples of good communicators

(leaders vs dictators)

• Body language

• The communication cycle

• Identifying barriers

• Using questions effectively

• Reports & records

• Jargon

• Course evaluationSuitable for: Care, Education and Commercial


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Introduction


Course Programme

• Supervision defined

• Successful transition

• Core skills

• Setting the right example

• Roles of the supervisor

• Responsibilities of the supervisor

• Communication

• Time management

• Handling conflict

• Goal setting

• Performance monitoring

• The importance of consistency

• Reporting

• Maintaining confidentiality

• Importance of praise

• Action plans


Staff may display all of the skills required for supervision but will often be

promoted without fully understanding what is required of them. This course

defines the role and provides guidance on potential pitfalls as well as best

practice for success.

The transition from team member to team supervisor can be a challenging one. This course defines the core skills that make a good supervisor as well as examining roles and responsibilities. Delegates will consider the importance of good communication in goal setting. The course also looks at time management and dealing with conflict.

suPervision & moniToring

Course Number

SC0403

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years


Course Number

SC0404

This course can be delivered for both child and adult settings and can be

tailored to support staff who work within learning disability or mental health

services. The course considers sudden unexpected loss alongside expected

death and non-death loss associated with character change.

loss & bereavemenT

Passing on, even unexpectedly, is part of the natural order of things, yet most of us still have difficulty approaching those who have suffered loss. Staff form close bonds and need to understand their own feelings. This course offers guidance on coping with loss and the process of grieving. It will benefit staff who may have contact with the bereaved, or need to cope with the loss of a person for whom they have cared.

Introduction


Course Programme

• Loss and bereavement defined

• Types of loss and bereavement

• Who is affected?

• Circumstances of death

• What is grief?

• Raphaels grief cycle

• Emotions and what’s happening inside

• Coping rituals

• How to help

• Who can help you?

• Chronic grief — warning signs and actions

• Planning for loss

• Summary and reflection



Duration

1/2 Day

Assessment

Continuous

Validity

3 Years


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Introduction


Course Programme

• Relevant legal framework

• Equality defined

• Diversity defined

• Discrimination and attitudes to difference

• Values

• Language issues

• Embracing vs accepting

• Key areas to expect differences

• Monitoring for success


Working with colleagues and service users from other countries or cultures

can be challenging if experienced without proper understanding. They may

approach work tasks totally differently and have alternative priorities. Body

language can differ and common use phrases can get misunderstood.

This course raises awareness and encourages delegates to celebrate the

differences which can unite rather than divide us all.

This course is primarily for staff who work within a health and social care setting but can be tailored for Education and Commercial Sector clients. This sector has been pioneering in terms of the diversity of its staff and client base. It is therefore of fundamental importance for staff to explore equality and cultural differences to ensure a fair, co-operative and effective workplace.

eQualiTy & DiversiTy


Course Number

SC0406

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

Course Number

SC0407

Duration

1/2 Day

Assessment

Continuous

Validity

3 Years

Every health and social care worker needs to be able to identify significant

information; record it in a way that maintains the best principles of support

service; and use existing written information effectively as a starting point for

high quality support.

rePorTing & reCorD WriTing

Regardless of their position within an organisation, all health & social care staff need to understand their responsibilities in terms of reporting and recording. Unreported concerns, missing, or incorrect records can have very serious implications. When, what and how to report and record is at the heart of the course. Attending delegates will gain a firm understanding of the reasons why accurate records must be maintained and gain confidence to do so.

Introduction


Course Programme

• Reporting & recording key principles

• Embracing the need for records vs time allocated to care

• Why & what to report & record

• Defining records used within a care setting

• Presenting information

• How to report & record

• Who are the records for?

• Confidentiality

• “Keeping it safe”

• Accountability

• Legislation

• Maintaining records


Suitable for: Care


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