• AUTOMOTIVE QUALITY MANAGEMENT SYSTEMS • ISO 9001:2008 • QUALITY MANAGEMENT SYSTEMS • ISO 14001: 2004 • ENVIRONMENTAL MANAGEMENT SYSTEMS • OHSAS 18001: 2007 • HEALTH & SAFETY MANAGEMENT SYSTEMS • ISO 13485: 2003 • MEDICAL DEVICES QUALITY SYSTEMS • PAS 99 • INTEGRATED MANAGEMENT SYSTEMS • ISO/TS 16949: 2009 • AUTOMOTIVE QUALITY MANAGEMENT SYSTEMS • ISO 9001:2008 • QUALITY MANAGEMENT SYSTEMS • ISO 14001: 2004 • ENVIRONMENTAL MANAGEMENT SYS-TEMS • OHSAS 18001: 2007 • HEALTH & SAFETY MANAGEMENT SYSTEMS • ISO 13485: 2003 • MEDICAL DEVICES QUALITY SYSTEMS • PAS 99 • INTEGRATED MANAGEMENT SYSTEMS • ISO/TS 16949: 2009 • AUTO-MOTIVE QUALITY MANAGEMENT SYSTEMS • ISO 9001:2008 • QUALITY MANAGEMENT SYSTEMS • ISO 14001: 2004 • ENVIRONMENTAL MANAGEMENT SYSTEMS • OHSAS 18001: 2007 • HEALTH & SAFETY MANAGEMENT SYSTEMS • ISO 13485: 2003 • MEDICAL DEVICES QUALITY SYSTEMS • PAS 99 • INTEGRATED MANAGEMENT

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Quality in a safe environment

Training & Consultancy Brochure 2014

QCS – Your choice for training

QCS International was founded in 1987 to meet the needs of UK companies in the implementation of management systems. We are a truly international company working for over 26 years in USA, Middle East and Europe but still retaining our Scottish roots.

With a wide range of consultancy services in the fields of Quality, Environmental, Health & Safety and Medical Device Management Systems you can be confident that we are the experts to turn ISO standards into real solutions for your business.

In our ever challenging economic market, QCS recognises that each company is uniquely different and tailors the approach to fit specifically with the needs of each client. Using only experienced consultants we can support your quality, environment, safety and medical device systems with an Outsource Service that gives you ‘peace of mind’ and continual business improvement.

We don’t just tell you we are the best, we back it up with a 200% guarantee for all our consultancy and training services to ensure your objectives are turned into real solutions to match your business needs.

Why Use QCS for Training…As an IRCA registered training organisation we have invested heavily in our courses to ensure that we keep you involved in the learning experience with a blend of interactive case studies and live audits to ensure you ‘don’t fall asleep’.

All our trainers are highly qualified industry experts who are actively involved in consultancy over a range of sectors and can ensure they pass this experience on to you.

We strongly believe that if we keep you involved in the learning process, you will accomplish more and be able to apply it in a work situation.

Call us today on:01236 734447

All this and your 200% money back guaranteeWhen it comes to training we know that we offer you the most unique and complete service in the market. So when you book a course with QCS, we are happy to GUARANTEE that...

• We will provide highly qualified, experienced trainers• Deliver the very latest information and standard updates• Deliver the agreed learning objectives• Offer a practical, interactive training experience

Committed to Excellence in Training

On Site Training designed for you because we know one size doesn’t fit all...At QCS we know that one size doesn’t always fit all which is why we can offer you cost effective in house training saving you time and money. We listen to you and we develop and tailor the course to suit you and delivered at your site.

QCS can deliver all our courses at your premises giving you the advantage of :

>> FREE tailored course to meet your specific needs

>> Up to 40% per person savings PLUS added benefit of saving you time, travel and expenses

>> An experienced trainer matched specifically to your organisation

>> Peace of mind that your course is delivered by a registered training organisation to the highest possible industry standards.

“An excellent course delivery was well paced, informative with

excellent teaching materials and practical work. Provided extremely useful information

that will be of great help to my organisation”.

“Great course, well presented,

everyone kept engaged.”

“A very thought provoking week. The multiple group scenarios were very beneficial. Trainer

had a wealth of knowledge and presented all of the subject areas in a structured way – Thank you”

“I have attended a number of courses run by QCS but found this particularly beneficial as it used our own materials and

finished with a live audit.”

Integrated Internal Auditor to:

• ISO9001 & ISO14001 Integrated Audit

• ISO 14001 & OHSAS18001

• ISO9001 & ISO14001 & OHSAS18001

All the above with a live audit

NEBOSH:

• NEBOSH General Certificate

• NEBOSH International Certificate

• Health & Safety

• COSSH

• Risk Assessment

IOSH:

• IOSH Managing Safely

• IOSH Safety for Senior Executives

• NEW IOSH Principles of Safety Management in Healthcare

• IOSH Working Safely

Asbestos Training to:

• Proficiency Certificate Module P402

• Proficiency Certificate Module P405

• Asbestos Awareness Course (1/2 day)

CIEH Registered Courses:

• Level 2 Award in Health & Safety in the Workplace

• Advanced Certificate in health & Safety in the Workplace

• Supervising Health & Safety

• Principles and Practice of Risk Assessment

All QCS public courses are available for on site deliveryPLUS A vast range of specialised course including:

What our Delegates

say...

All QCS courses backed by a 200% Guarantee

Audits are not simply a measurement but a means to drive continual improvement

Quality Management Training

Introduction to ISO 9001:2008ISO 9001 can enhance customer satisfaction and drive your operational improvement. This practical and interactive one day course will help you to understand the key requirements of ISO 9001 and how this applies to your organisation. CPD: 7 Hours3 How to cut through the ‘ISO speak’ to give you a practical understanding of the real business

benefits of ISO 9001:2008.3 Destroying the myths of system documentation — what you actually need to run your system.3 How to implement ISO 9001 into your business, not your business into ISO 9001.3 How your ISO 9001 system will be assessed externally.3 8 principles of Quality Management

ISO 9001:2008 Internal Auditor(IRCA Registered A17181)Auditing is the basis to maintaining and improving your business. This practical and interactive two day course will give you all the tools necessary to perform internal audits to ISO 9001:2008. This IRCA registered course will give you the very latest training in how to audit, in addition to giving you an internationally accredited qualification that your certification body and your customers will recognise.

CPD: 14 Hours3 How to get maximum benefits from your internal quality audits.3 Purpose of a Quality Management System.3 Become a value added quality auditor: The key steps you should follow to plan, prepare and perform an effective quality management system audit.3 How to effectively perform your internal quality audit by knowing the right questions to ask.3 The secrets of becoming a ‘process based’ internal auditor and why this is important for ISO 9001 systems.3 How you can write a non‐conformity that will deliver an effective corrective action every time.

Early bird price £520 plus VATTwo for less price £860 plus VAT

ISO 9001:2008 Auditor/Lead Auditor(IRCA Registered A17037)This 5 day course is recognised by certification bodies as the qualification for auditors and quality managers and gives you the same qualification as your certification body assessor. This course is delivered by expert auditors with a wide experience of quality management systems and will give you the skills required to perform internal, supplier or certification body audits.

CPD: 40 Hours3 How to get maximum benefits from quality audits.3 A practical guide to the purpose of a Quality Management Systems3 Become a value added quality auditor: The key steps you should follow to plan, prepare, perform and lead effective quality management system audits.3 How you can effectively perform quality audits by knowing the right questions to ask.3 The secrets of becoming a ‘process based’ auditor and why this is important for ISO 9001 systems.3 How you can write a non‐conformity, that will deliver an effective corrective action every time.3 How to ‘calibrate’ your audit technique and your non‐conformities with your certification body.3 Move beyond strict ISO 9001 compliance…Use your quality audits to drive continual improvement in your organisation.

Early bird price £950 plus VATTwo for less price £1,350 plus VAT

Additional on‐line discountswww.qcsl.co.uk

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QCS Ltd

QCS - The experts in developing and strengthening your ISO 13485 Medical Device

Management SystemMedical Device Training

Introduction to ISO 13485:2003 (2012)ISO 13485 can ensure regulatory compliance and drive your operational improvement and this practical and interactive 1 day course will help you to understand the key requirements of ISO 13485 What an effective Quality Management System should look like, and how this applies to your organisation.

CPD: 7 Hours3 How to cut through the ‘ISO speak’ to give you a practical understanding of ISO 13485: 2003.3 Destroying the myths of system documentation ‐ what you actually need to run your system.3 Key System Elements: How to implement ISO 13485 into your business, not your business into ISO 13485.3 The links between ISO 13485 and the Medical Device Directive and CE Marking.

Medical Devices QMS Internal Auditor (ISO 13485 with ISO 9001)

(IRCA Registered A17181)Auditing is the basis to ensuring effectiveness and regulatory compliance in your organisation. This practical and interactive two‐day course will give you all the tools necessary to perform internal audits to ISO 13485. This course will give you the very latest training in how to audit in addition to giving you an internationally recognised qualification that your notified body and your customers will recognise.

CPD: 14 Hours3 How to get maximum benefits from your audits.3 Basic understanding of a process based quality/medical device management system.3 The key steps you should follow to plan, prepare and perform an effective audit.3 How to effectively perform the audit by knowing the right questions to ask.3 The secrets of becoming a process based auditor.3 How you can write a non conformity that will deliver an effective corrective action every time.3 Relationship between quality management, production service conformity, regulatory requirements and customer satisfaction.

Early bird price £520 plus VATTwo for less price of £860 plus VAT

Medical Devices QMS Auditor/Lead Auditor (ISO 13485 with ISO 9001)(IRCA Registered A17037)This five day course is recognised by regulatory agencies as the qualification for auditors and quality managers and gives you the same qualification as your notified body assessor. This course is delivered by expert auditors with wide experience of the medical device industry and will give you the skills required to perform internal, supplier or notified body audits.

CPD: 40 Hours3 How to get maximum benefits from your audits.3 The key steps you should follow to plan, prepare and perform an effective audit.3 How to effectively perform the audit by knowing the right questions to ask.3 The secrets of becoming a process based auditor.3 How you can write a non‐conformity that will deliver an effective corrective action every time.3 How to ‘calibrate’ yourself and your non‐conformities with your notified body.3 Move beyond compliance: Use your audit system to genuinely improve the effectiveness of your organisation.3 Key system elements including; Links to ISO 9001, risk management, validation and post market surveillance systems.

Early bird price £950 plus VATTwo for less price of £1,350 plus VAT

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Improve business efficiency by reducing waste and

energy costs

Environmental Management Training

Introduction to ISO 14001:2004This one day course will give you a practical introduction to ISO 14001. By using an ISO 14001 management system you will see how your organisation can be legally compliant and reduce your impact on the environment. CPD: 7 Hours3 Understanding of ISO 14001:2004 standard3 The real business benefits of ISO 14001:20043 Legislation and how to be compliant and stay compliant3 Meeting the needs of stakeholders

ISO 14001:2004 Internal Auditor(IRCA Registered A17251)Recognised by ISO 14001 assessors as the qualification for internal auditors, this course will help you make sense of your environmental system (EMS) by first understanding how to use your EMS, manage and audit your system.

CPD: 14 Hours3 Cut through the ‘ ISO speak’ to give you a clear understanding of ISO 14001:2004.3 Understand legislation that affects your business and how to stay compliant.3 The key steps you should follow to plan, prepare and perform an effective audit.3 How to effectively perform the audit by knowing the right questions to ask.3 How you can write a non conformity that will deliver an effective corrective action every time.3 Move beyond compliance: Use your audit system to drive continual improvement in your organisation.

Early bird price £520 plus VATTwo for less price £860 plus VAT

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Asbestos AwarenessThis half day Asbestos Awareness training course is required to be given to employees whose work could expose them to asbestos, i.e. All demolition, refurbishment workers, maintenance and allied trades where it is foreseeable that their work will disturb the fabric of a building and ACMs may become exposed.

CPD: 4 HoursThe training course will cover the following topics:3 The properties of asbestos and its effects on health, including the increased risk of lung cancer for asbestos workers who smoke.3 The types, uses and likely occurrence of asbestos and ACMs in buildings and plant.

3 The general procedures to be followed to deal with an emergency, for example an uncontrolled release of asbestos dust into the workplace.3 How to avoid the risks from asbestos, for example building work. No employee should carry out work which disturbs the fabric of a building unless the employer has confirmed that ACMs are not present.

Only £60 + VAT

Health & Safety

Quality

Environment

Medical Devices

Health & Safety

Quality

Environment

Medical Devices

Asbestos

Asbestos

NEBOSH

NEBOSH

IOSH

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On Line Special Customer Training OffersAt QCS we like to reward our loyal customers with special monthly ‘Training Course Discounts’. Check out our special offers onwww.qcsl.co.uk

RISK - “A situation involving exposure to danger”

Health & Safety Training

Risk Management Using ISO 14971:2009This practical and interactive one day course will give you the skills and tools to perform risk assessments and manage product and process risks using ISO 14971:2007. CPD: 7 Hours3 The secrets of what your notified body is looking for in a risk management system.3 How to manage risk and the product lifecycle using ISO 14971:2009.3 Why a Failure Mode Effect Analysis is not enough to pass an audit.3 The key links between product design and controlling your processes.3 Tool box to effectively manage and control risk.

Introduction to OHSAS 18001:2007Everyone in business requires an understanding of UK health and safety and this one day course will guide you through the benefits of implementing an Occupational Health and Safety Management System with a practical introduction to OHSAS 18000. CPD: 7 Hours3 The key requirements of OHSAS 180013 How to develop your own Health and Safety Policy3 The importance of hazard identification, risk assessments and your legal requirements3 How to reduce organisational risk through your OH&S management system

OHSAS 18001: 2007 Internal Auditor(IRCA Registered A17463)This two day course will help you make sense of your occupational health & safety system by helping you to understanding your key workplace hazards, how to control these and then how to manage and audit your system. This IRCA registered course will give you the very latest training in how to audit, in addition to giving you an internationally accredited qualification that your certification body and your customers will recognise.

CPD: 14 Hours3 Cut through the ‘ OHSAS speak’ to give you a clear understanding of OHSAS 18001:2007.3 Understand legislation that affects your business and how to stay compliant.3 The key steps you should follow to plan, prepare and perform an effective audit.3 How to effectively perform the audit by knowing the right questions to ask.3 How you can write a non conformity that will deliver an effective corrective action every time.3 Move beyond compliance: Use your audit system to drive continual improvement in your organisation.

Early bird price £520 plus VATTwo for less price £860 plus VAT

IOSH Managing Safely 4 Day Course(Institute of Occupational Safety & Health)This four day course is accredited by the leading professional body in occupational safety and health and delivered by chartered safety practitioners and covers the key elements of understanding what an effective health and safety management system contains, and how to implement it.It is designed as an introduction to health and safety in the workplace for managers. It focuses on training the manager to apply sound management principles to safety and health issues as part of a total management strategy.3 Apply basic management and practices to safety and health issues as part of a total management strategy.3 Understand why incidents and accidents occur and know how to undertake a suitable investigation.3 Understand the basic principles of risk assessment, developing control strategies and evaluating performance.3 Be familiar with the employer’s, managers’ and the employees’ legal and moral responsibilities for health and

safety.3 Communicate more effectively on health and safety matters.3 Recognise the hazards within the workplace and the type of action which may be needed to control and manage

them.Early bird price £525 plus VAT

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200%money backguarantee

When you trust us to work with you -We Guarantee to always:

• Give you industry specific consultants not a “jack of all trades”• For your system... Tell you what you need to do and how to fix it• Deliver to an agreed service level agreement• Translate ISO speak into plain English relevant to your business

ConsultancyQCS are able to work with you on a broad range of projects and activities. Consultancy support is available to make sure that management systems are designed effectively, that they are maintained to deliver real benefits to your business and that elements are audited in accordance with standards to which you subscribe.

Our consultancy services have been provided to businesses across all sectors of industry and commerce in the UK, Europe, USA and The Emirates. Using highly experienced sector specialists we can develop, install, implement and maintain quality, environmental, health & safety and medical device systems and we can also assist in combining these systems together to provide further efficiencies through integration.

How can we help you? • Design and implementation of your management system. QCS has an 8‐step approach to bringing

a management system to life. We want the system to reflect the business and to contribute towards real improvement in your organisation.

• Gap analysis. If you have aspirations to develop a certified system and just do not know where to start we can do a simple analysis against the standards you wish to achieve. In doing so we will develop a report that lists the gaps you need to fill to achieve certification. We can also issue you with an action plan on how these gaps can be resolved.

• Out-sourced Management Services. If you are short on resource and need some assistance in maintaining your system we have consultants who can come and work within your business and be your system manager. This can include the delivery of your internal audits.

• Audit Assist. QCS have available a team of IRCA Registered auditors who can act as your own resource in the delivery of you audit programme. We promise to generate effective, clear and useful audit reports that will ensure there are no issues when your certification body visits.

• Legal compliance. It is a requirement of some standards that you undertake an evaluation of compliance. QCS can undertake this compliance evaluation as well as review and update your registers and records linked to legal issues.

For all of the above we are experts in delivering solutions for ISO 9001 (Quality Management), ISO 14001 (Environmental Management), OHSAS 18001 (Health & Safety Management) and ISO 13485 (Medical Device Systems).

CONFUSED

UNCLEAR

DISORIENTED

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PERPLEXED

UNSURE

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To book a FREE consultation visit

Call Us: 01236 734447 Email Us: info@qcsl.co.uk www.qcsl.co.uk

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World Class Systems In 8 Easy Steps...We can implement a range of management systems including ISO 9001, ISO 14001,OHSAS 18001 or ISO13485 easily into your organisation.

We start by working with you and develop a system to deliver exactly what you need. Our unique approach includes:

Gap Analysis: We capture what you already do & identify the gaps and then provide you with an easy to understand project plan that we can both work with.

System Documentation: We produce a policy, manual and essential procedures to agree and implement with you.

Worried we use one procedure for all companies?… Don’t, we tailor all your documentation so that it is unique to you, works FOR you, and is easy to understand.

Procedures & Records: We identify and produce drafts of key procedures and records for you to use.

Registers: We produce electronic registers to ensure you log all your results in a systematic way to effect ease of analysis. Registers can include CAPA, HAZARDS, ASPECTS & IMPACTS and LEGISLATION

Implementation: Regular reviews makes sure that your project is on track and that the system is implemented into your business not your business into the system.

Awareness Training: We will design and deliver a tailor made training course in your company so that everyone is aware of the system and how to use it.

System Auditing: We can train you or your team or do your first round of audits for you to get your system kick started.

Pre-certification: A full independent system audit to ensure first time certification.

What Our Clients Say...‘QCS have provided fresh impetus to our management systems, making them increasingly relevant and useful to the business. The audits delivered to date have made it easier for us to identify what we need to do to improve and to give us confidence when we are facing an external auditor.’

‘We engaged QCS to develop and implement our integrated quality and environmental management system. We are now enjoying the full benefit of having a bespoke, certified system; making it easier for us to submit tenders and win work. QCS, with their auditing services, continue to provide us with excellent support in the maintenance of our systems. I highly recommend them.’

Our consultants never borrow your watch to tell you the time

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Outsourced Management ServicesBy working with you we can help you in three ways:

We become your Quality, Medical Device, Environmental or Health & Safety Department. We work with you to identify and tailor a service to exactly meet your needs over a 12 month period… all this for a fraction of the cost of an in‐house team.

We become your audit team. As experienced auditors we will plan, conduct and report your internal audits. Also by tracking any actions required and reporting directly into your management review you have the guarantee that your systems are compliant and you have the support of quality/regulatory experts.

We help you with short term projects. Audits, corrective action planning, validation, management, review system improvements... simply put we work with you for a defined project to provide effective professional support as and when you need it.

Audit Assist – Let QCS take the Strain...

As your Internal Outsource Auditors QCS will take the primary role to provide a fully managed internal audit system compliant to your certified management system to drive overall business improvement and maintain your system certification.

This can be audits of Quality, Environmental, Health & Safety, Medical Device or Integrated Management Systems. QCS will:

3 Develop an Audit Programme from review of previous audit results

3 Carry out up to 8 (half day) Internal Audits with all audit preparation, planning & reporting

3 Verification of all audit non‐conformities Analysis of data and trends

3 Provide feedback into management review meeting via an audit report

3 All carried out by IRCA registered Auditors

3 Help line as required during business hours

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Legislation Compliance Evaluation...It is a requirement of holding certification to ISO14001 and OHSAS18001 that you meet all of your legal and other requirements to which you subscribe.

You are required to provide evidence that you have evaluated your business against identified regulations and that you take action where you think there may be a failure to meet these?

QCS are experts at ensuring you continue to fulfil the requirements of ISO14001 and OHSAS18001 by offering a compliance evaluation service. We are able to review your existing legal registers (covering environmental and health & safety law), update these and then seek confirmation you are meeting statutory requirements. We generate all records and evidence required to meet the requirements of the standards.

What do you get?Your existing register for legislation is reviewed to ensure that it reflects all of the current legislation relevant to your business. If you do not have a register we can develop one for you. Laws, regulations and directives are always changing and you can rely on our experts to ensure your register is up to date.

We then undertake a specialist audit to ensure that evidence exists to prove your legal compliance. It is a record of this audit, and its results, that are required by your certification body when reviewing the effectiveness of your management systems.

By using QCS we help to reduce your compliance risk. We also provide you with support and guidance on actions you may wish to consider should we identify any shortcomings in your legal compliance.

Ensuring legal compliance is key to supporting your EMS/OH&S objectives… our report provides you with a summary of compliance risks to help you to develop your objectives during your management review.

The consultancy support required for this activity varies by standards to be covered (Environment, Health & Safety, or both) the complexity of your business and the legal framework within which you operate. Contact us to find out how cost‐effective we can be in assisting you in this complex area.

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Stay Safe...

Stay Legal...

What Our Clients Say...‘With QCS helping us we have really benefitted from having a quality management system. With QCS it is never a paper exercise – the systems have allowed us to grow, improve how we do things and see increased satisfaction amongst our customers. The support from someone looking in also means we get a fresh pair of eyes that highlights improvements and a new perspective. We hope the working relationship we have continues’ Harry Maiden Ltd

‘QCS support has been invaluable; the management system that they designed for us has strengthened our ability to secure new work and to be more productive. ‘ OPG Ltd

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Book on line @ w

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.qcsl.co.uk or call our hotline now on 01236 734447

QCS International Ltd, Suite 9, Cum

bernauld Business Park, Wardpark Road, Cum

bernauld G67 3JZ.

Tel: 01236 734447 Fax: 01236 725070 email: info@

qcsl.co.uk

QCS International 2013 Training Calendar

Course Discount Policy

Early bird discounts are obtained by reserving a place and paying the discounted fee by the invoice date. Two for less discounts are available for tw

o people from the sam

e organisation attending the same course, m

aking thereservation at the sam

e time and paying the discounted fee by the invoice date. For all discounts, no cancellation refunds are available but transfer m

ay be possible with at least 15 days notice. Paym

ent in advance is required. Creditcard bookings taken.

Environmental &

Safety Training

QCS 2013 brochure_Summer 2010 8 page 01/11/2012 14:23 Page 12

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Introduction to ISO 9001

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Introduction to ISO 14001

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QCS International 2014 Training Calendar

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