Training & Coaching Unwilling

Participants

“He Seems to

Really Like My

Coaching

Hi There

First Test

The Key Relationship Model

Employee

Training

Manager “Coaching”

The Challenge We Have All Faced

Our Model

Predictable Performance

2) Targeted Performance Development

1) Foundational Principles

Our Coaching Program … This is NOT a

Sales Pitch

21 Days Best

Practice Coach the

Coach

9 areas of employee development for any type of

training or coaching to be 100% successful

1. Attitude

2. Motivation

3. Relationships

4. Connectivity

5. Feedback

6. Progress

7. Self-Development

8. Engagement

9. Confidence

Foundational

Attributes

Poll: Which Best Describes Your Managers Ability

to Coach Employee’s Attitudes Successfully?

A. NO Way They Could Do It

B. I Think They Could Somewhat Coach to It

C. I Feel We Have Managers Who Are Relatively

Good Coaches

D. Our Managers Are Well versed in Coaching and

Could Do This Very Well

Poll: Do you train employees on the art of receiving

feedback?

A. Yes

B. No not formally

C. No not at all

Poll: How would you rate your manager’s ability to instill

confidence in employees through consistent coaching?

A. Are you kidding me

B. I think they do it okay

C. I feel our managers are well skilled in coaching toi

build employee confidence.

Client Example: Publicly Traded

Pharmaceutical Company

Training and Coaching as a benefit rather

than a required obligation

How Did They Get Here

Requirement? Boss Sent Them? Program Requirement?

WIIFT

The Job

The Career

Personal Motivations

Goal-Based

Coaching employees who are lacking

motivation and attitude

Manager Employee

Attitude

Motivation

The #1 motivator … I’m A Little Biased

Example: Handling Angry Customers

Sara Jill Carrie

Coaching workers who are nearing

Retirement

Why coaching must follow training for

younger employees

# 1 Rule: Joint Responsibility

Employee Manager

Coaching

It Seems So Simple

Employee Development

Manager Coaching

Training

Forward Backward

Manager

1 The Manager Drives Employee Engagement and Career Development

Employee

2 Employees willingly and proactively participates in their own development

Training

3 Training partners with management in organizational & employee development

GOAL

The Daily Path of An Employee

Motivation

Progress

Family Influences

Career

Happiness Activities

Personal Goals

Bucket List

Story # 1: “My Lifelong Goals Is To …

Story # 2: The # 1 Sales Rep

# 1 in the Company

Earning More Than She

Ever Wanted

Why Did She Quit?

Our Jobs as Coaches … What Is the Specific

Mountain They Are Climbing

Goal-Based Planning & Coaching Conversation

1.

2.

3.

1

2

3

4

GREAT

Actions / Activities

Love

Opportunity

The Specific Goal:__________________________________________________

1.

2.

3.

1.

2.

3.

1.

2.

3.

Goal-Based Coaching & Reinforcement Activity

1.

2.

3.

1

2

3

4

GREAT

Actions / Activities

Love

Opportunity

The Specific Goal:__________________________________________________

1.

2.

3.

1.

2.

3.

1.

2.

3.

Impressions So Far?

The Whiteboard Method for Career Planning

& Change… The Now versus the Later

Ia. Narrating Visual Career Paths

Now Next Move Long Term Move Ideal Goal

1. Strengths

2. Areas to

Improve

3. Actions

That Will

Drive

Success

Areas to Improve

Actions That Will

Drive Success

Areas to Improve

Actions That Will

Drive Success

Action Plans Action Plans Action Plans

# 1 Draw The Plan and Create Gaps

Use questions to drive conversation and

understanding

The goal is for employee to see a visual

representation of the work needed to move forward

and this exonerates manager per se of being viewed

as not being fair at times – the model does the work

for the manager as each job escalation has inherit

requirements.

Questions?

Thank you!

Progress Coaching ( A Training Reinforcement Partner Company )

(262)377-5655

W62 N244 Washington Ave

Suite A-30

Cedarburg, WI 53012

www.ProgressCoachingLeader.com

or

Tim@SalesProgress.com

Ask About Our Training & Coaching Assessment

System: : http://www. getyourpulse.com/

This system measures the 9 areas

discussed in this webcast. It provides a

unique perspective for each employee’s

coach-ability and train-ability. The system

provide reports and populates all data to a

company dashboard plus so much more!

You have to see this system to believe it.

“We built this system so employees

understand their responsibility and accept

training & coaching more successfully”

- Tim Hagen Creator of the Get Your

Pulse System.

Get More Information: click here

Ask About

Ask About Licensing Our Progress Coaching

Training System: click here

Get Your Pulse Assessment System: click here

Sign Up for Our Next Trainer Coach Certification

Program: click here

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Coaching Certification