training catalog 2016 en-1€¦ · s.a.s. au capital de 250 000 euros -r.c. nanterre b 712 063 106...

Accelerating performance internationally

TRAINING CATALOG

2016

L’accélérateur de la performance à l’International

16, rue Rivay F - 92300 Levallois

Tél. : + 33 (0) 1 41 40 16 16 Fax : + 33 (0) 1 41 40 16 00 E-mail : [email protected]. au capital de 250 000 euros - R.C. Nanterre B 712 063 106

Siret 712 063 106 00025 - TVA FR 40 712 063 106 - Organisme de formation n° 11 92 18377 92

www.sneci.com

S N E C I :I n t e r n a t i o n a l c o m m e r c i a l

d e v e l o p m e n t a n d i m p r o v e m e n t o f i n d u s t r i a l p e r f o r m a n c e

8 S N E C I S e r v i c e s

BusinessDevelopment

Strategy &Market Study

Distribution Partnership&M&A

Training&Coaching

ProjectManagement

Quality Support Purchasing &Logistics


www.sneci.com

S N E C I :A G L O B A L S E R V I C E P R O V I D E R

Global industrial and commercial strategic consulting company,specialized in the international development in the high-tech and transportationindustries

Strong roots in the automotive sector – an industry of excellence

Value creation: top line (350 million €/year), as well as competitivenessOffices in France, Germany, Slovakia, Russia, Korea and China

Diverse talent - 14 nationalities, working with 240+ clients in 34 countries70 consultants, including 50 experts in the automotive industry

Engineering, business and finance backgroundUnique dual expertise in:

Strategic and commercial competencies, unmatched knowledge of waysof doing business in many countries, strong relationships within clients’organizations

Technicalcompetencies, master of transport industry processes

16, rue Rivay F- 92300 Levallois

Tel.: +33 (0) 141 40 16 16 Fax:+33 (0) 1 4140 16 00 E-mail: sneci@sneci. comS.A.S. with a capital of 250 000 euros - R.C. Nanterre B 712 063 106

Siret 712 063 106 00025 - VAT FR 40 712 063 106

ü Strategy & Market StudyStrong knowhow in the automotive industry with more than 150 SNECI Partnersadvised in their long-term strategyUnique combination of expertise in strategic & commercial competencies, as wellas technical & operational competenciesDedicated team for market studies

ü Business DevelopmentFounded in 1952 SNECI has trained and accompanied more than 100international suppliers in Business Acquisition over the past 20 yearsHigh skilled team in Business Development & Key Account Managementwith commercial and technical backgroundLong-term partnerships with industrial suppliers from Europe, Asia, SouthAmericaYearly turnover together with SNECI Partners: 350Mio. €

ü DistributionBased on its extensive knowledge of the OES and aftermarket businessSNECI provides reliable distribution services applying its comprehensiveservice portfolio from sourcing over quality to logistics services and itsaccess to worldwide product manufacturers.

ü Partnership & M&ASNECI combines deep sector experience with extensive industry knowledgeand cross-border relationships allowing us to provide you all-embracingconsulting services and to find for your company the best fit.


www.sneci.com

C O M M E R C I A L D E V E L O P M E N T S E R V I C E S



Siret 712 063 106 00025 - VAT FR 40 712 063 106

ü Project ManagementManaging more than 50 international projects per year SNECI’s high-skilledProject Management Team accompanies you throughout complete projectsor specific project stages while fully understanding customer expectationsin all project phases.

ü Training & CoachingSNECI provides training and coaching strictly adapted to the automotiveindustry in 14 different languages with local accredited trainers customizedto your expectations while taking into consideration your customer’srequirements.

ü Quality SupportWith more than 30 years experience in quality in automotive production andmore than 2000 hours of system and process audits and assessmentsSNECI prepares and trains your teams to successfully pass audits and tomanage crisis situations.

ü Purchasing & Supply ChainWith a supplier base of more than 4.000 suppliers SNECI helps you to findsuppliers adapted to your needs and to obtain better purchasing conditions.Our experienced international experts design first-class logistics solutionsfor you and support you from logistics operations to daily administrativetasks.


www.sneci.com

I N D U S T R I A L P E R F O R M A N C E S E R V I C E S



Siret 712 063 106 00025 - VAT FR 40 712 063 106


16, rue Rivay F - 92300 Levallois

Tél. : + 33 (0) 1 41 40 16 16 Fax : + 33 (0) 1 41 40 16 00 E-mail : [email protected]. au capital de 250 000 euros - R.C. Nanterre B 712 063 106

Siret 712 063 106 00025 - TVA FR 40 712 063 106 - Organisme de formation n° 11 92 18377 92

www.sneci.com

T R A I N I N G & C O A C H I N G

BusinessDevelopment

Strategy &Market Study

Distribution Partnership&M&A

Training&Coaching

ProjectManagement

Quality Support Purchasing &Logistics

S N E C I R E F E R E N C E S


More than 2000 participants from 100 different companies in 14 countriesTrainings available in 14 different languages with local accredited trainersModules written by professionals from the automotive industryAn offer customizable to OEM needsWorldwide partners (Galia, Odette) and recommendations from OEMs andprofessional organizations

Philosophy_____________________________________________________An effective, pragmatic and experienced approach thanks to SNECI’sflexibility. Each supplier has a particular history and specific needs.SNECI, who has been working for more than 60 years withinternational suppliers, understands this well.This is why, before each of your training courses, ourconsultants will call and send you a questionnaireto define with you:ü Your precise needsü Your objectivesOur consultants will define with you which training is the most suited to yourneeds and will adapt, if necessary, our modules according to yourparticular and personal expectations, because every customer isunique.Our modules contain a theoretical part based on the expectations of theautomotive industry and they also integrate, with concrete cases, the fieldexperience of our consultants.

Objectives_____________________________________________________ü Optimize your performance and satisfaction with training actions and

practical advice, easy to implement.ü Make you quickly autonomous in order to allow you to become an actor of

your performance.ü Assist you with your international organizations and customers through our

global presence to deploy your training programs seamlessly.



Commitment_________________________________________________ü To benefit from tested and operational methods based on the field

experience of our consultants.ü Allow you to obtain effective results quickly.ü Make you autonomous in your missions.ü Provide a teaching team suited to your needs.

Ambition_____________________________________________________To contribute to the efficiency of your organization by accompanying your

efforts in:ü Improving the Customer - Supplier relationship.ü Improving quality, to reach the requirements of different OEMs and Tiers 1.ü Accelerating time to market.ü Controlling risks (costs, quality, logistics).ü Creating value and cutting costs.

Coaching_____________________________________________________ü In addition to these training programs, we are at your disposal to carry out

specific and personalized coaching missions tailored to your needs. In thiscontext, we advise you to find the most appropriate accompanying formulaand thus ensure your success.

Competences_________________________________________________ü All our trainers have more than ten years of experience in their domains.ü Whatever your activity, our experts will know how to help you not only in

customer relationship, project management, and quality, but also in logisticsand Lean Manufacturing.




LIST OF TRAINING COURSES KNOWLEDGE OF AUTOMOTIVE WORLD Code

• Knowledge of the world automotive market (by zone) CM-1

• Win a new customer and gain his loyalty CM-2

• Automotive pass in 5 days CM-3

PROJECT MANAGEMENT • Handle a customer account

• Manage an automotive project

• APQP/PPAP Training as part of the SQA PSA

• Efficient management of Renault projects

• Specificities of Renault and PSA projects

• Project management and project manager leadership

• Answer to an RFQ

• Answer to PSA Peugeot-Citroën RFQ

• Answer to Renault RFQ

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PP-1

PP-2

PP-3

PP-4

PP-5

PP-6

PP-7

PP-8

PP-9


LOGISTICS Code

• Global MMOG/LE Version 4 LO-1

• Audit MMOG/LE V4 LO-2

• EDI in the automotive industry LO-3

• Logistics management in the automotive industry LO-4

• Logistics management for PSA Peugeot-Citroën LO-5

• Logistics management for Renault LO-6

• Specificities of Renault and PSA logistics LO-7

• Logistics tools in PSA Peugeot-Citroën B2B portal LO-8

• Logistics tools in Renault supplier portal LO-9

• Supply Chain Management Seminar LO-10

QUALITY Code

• FMEA facilitation QE-1

• Layered Process Audit (LPA) QE-2

• Understanding and application of problems solving methods QE-3

• Elaboration of quality assurance documents QE-4

• Internal auditor training ISO 9001 QE-5

• Internal auditor training ISO/TS 16949 QE-6

LIST OF TRAINING COURSES

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CROSS-FUNCTIONAL ACTIVITIES Code

• Purchasing training for automotive OEM and suppliers TR-1

• Train the Trainer TR-2

• Management of a company – training TR-3

• Introduction into Lean Manufacturing TR-4

•Optimization of workstations and improvement of working conditions

TR-5

• Flow Management in an industrial environment TR-6

• Leadership, assertiveness and personal impact TR-7

• Help and support for your international development TR-8

QUALITY Code

• Process auditor training QE-7

• Understanding ISO/TS 16949 QE-8

• Setting up a quality wall and associated indicators QE-9

• PSA/GM QSB+/NSA - audit preparation QE-10

• PSA/GM QIP audits (QSB+, NSA, PCPA) –training QE-11

• Standards and LPA (Layered Process Audit) QE-12

LIST OF TRAINING COURSES

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KNOWLEDGE OF THE WORLD AUTOMOTIVE MARKET (BY ZONE) CM-1


In half a day this training will allow you to understand specificities of one of 7automotive regions: Western Europe, Eastern Europe, Russia, Japan, China,South Korea, Latin America.

Objectives and Results: ü Understand the environment and current market context ü Apprehend the challenges of OEMs and suppliers in different regionsü Structure company’s market approach in different regions ü Understand social and economic context of these regionsü Understand country’s culture and its working culture

Target groups:Ø Newcomers to the automotive sectorØ Local managers who need a global visionØ Executives with responsibilities in these countries or regionsØ Managers/Companies wishing to tackle the automotive market

Requirements :• No specific requirements

§ Phase 1: Global market overview§ Phase 2: Focus on a concrete region§ Phase 3: Social and economic data of the region§ Phase 4: Regional forecast§ Phase 5: Overview of major vehicle manufacturers and suppliers § Phase 6: Culture exploration§ Phase 7: Analyses and conclusion

The training is practice oriented with case studies and mutual sharing of information and experiences.

Content and methodology of training:

For more information: http://www.sneci.com/formations-sneci+33 1 41 40 16 08

[email protected]

Your trainer:• Training is conducted by a professional of strategy and market research in the automotive industry with over 30 years of experience.

WIN A NEW CUSTOMER AND GAIN HIS LOYALTY CM-2


The training is for professionals willing to better understand the automotiveindustry, the different phases and control modes of projects as well ascorresponding requirements of manufacturers to their suppliers.

Target groups:Ø Strategy and General ManagementØ Sales ManagersØ Key Account ManagersØ Project ManagersØ Project team membersØ Supplier Quality Directors


§ Phase 1: Customer acquisition (market study, SWOT, techniques and skills, OEM portals, questionnaires, preparation of customer audits, quality system).§ Phase 2: Request for quotation (cost analysis & price calculation, contractual techniques, offer preparation, sales conditions, customer account management, negotiation skills).§ Phase 3: Project management (project milestones, design & validation of prototypes , ISO/TS standards & customer requirements).§ Phase 4: Series production (problem identification & resolution, best practices to ensure constant quality and sufficient capacity, implementation of Lean Manufacturing & continuous improvement).

Based on case studies of different players inthe European automotive industry, thistraining provides definitions of specific projectphases necessary for successful projectmanagement at suppliers. The case studiesemanate from project phases of differentOEMs (VW, Audi, Toyota, BMW, GM, Ford,Honda, Fiat, PSA Peugeot-Citroën, Renault,Nissan,…).



[email protected]

Your trainer :• Training is conducted by a customer relations experts with more than 20 years experience in the automotive industry particularly in business development, quality and customer development.

Objectives and Results :ü To be able to control your projects efficiently following a robust methodologyü Implement the tools associated with project management ü Meet the expectations and deliverables of your customers ü Allow adaptation of your project management to various existing approaches

AUTOMOTIVE PASS IN 5 DAYSCM-3


In 5 days, you will discover the main aspects of the automotive industry:geostrategic vision, projects, quality, logistics, purchasing, industrial and economicperformance.

Objectives and Results :ü Understand challenges and environment of the automotive industryü Comprehend situations to manage and tools to use in the automotive worldü Structure own and company approach according to sectorü Understand and master the necessary tools

Target groups: Ø Junior automotive professionalsØExecutives and local companies wishing to globalize their activitiesØ Managers in career development

§ Phase 1: Strategy:• Overview of leading manufacturers and suppliers• Review of global strategies and their implications

§ Phase 2: Project Management: • Specificities of project management in the automotive industry: main phases, input data, deliverables and customer expectations

§ Phase 3: Quality:• Specificities and main tools of quality management in the automotive industry.

§ Phase 4: Logistics: • Importance of logistics and supply chain management in the automotive industry, transport management and specific indicators

§ Phase 5: Industrial Performance:• Importance, main elements and tools of Lean permitting to identify areas of improvement in your company

The training is practice oriented with real cases studies and comprises mutual sharing of information and experiences.



[email protected]


Your trainer :• Training is conducted by professionals of each field (strategy, market study, quality and logistics) with more than 30 years experience in the industry.

HANDLE A CUSTOMER ACCOUNTPP-1


Customer account management training is essential to those who wish tooptimize their long-term client relationship and to understand their strengthsand weaknesses with respect to clients and to the market in general.

Objectives and Results :ü Distinguish the different phases of managing a customer accountü Exploit this knowledge positively in your negotiations

Target groups: ØSales DirectorsØSales AdministrationØProject DirectorsØEngineering DirectorsØAll teams more or less involved in sales activities

Requirements:• Knowledge of the automotive market

§ Phase 1: Customer management cycle§ Phase 2: Innovation and product knowledge§ Phase 3: Product management and costing strategy§ Phase 4: Management of contractual relationship§ Phase 5: Negotiation: principles and tools

Each stage of the training is driven by SNECI’s pedagogical method. Participants begin with a playing activity to discover sales tactics. At the end of this activity, each participant has understood and acquired the concept. Participants will apply the concept in the context of their companies and profit from exchanges with other participants. Our method also leaves time for individual reflection, allowing each participant to develop an action plan to be executed after the training.



[email protected]

Your trainer :• Training is conducted by an expert of the automotive industry with more than 10 years work experience at major car manufacturers.

MANAGE AN AUTOMOTIVE PROJECTPP-2


This training will help you to understand the different milestones of automotivedevelopment projects, to understand the requirements of OEMs towards theirsuppliers. It will help you to implement provisions and tools to successfully manageyour projects.

Objectives and Results :üBe able to manage your projects

efficiently using a robust methodology

ü Implement the tools necessary to manage a project

üMeet and fulfill the expectations and deliverables of your clients

üAllow the adaptation of your project management methods to other existing approaches

Target groups: ØProject DirectorsØProject ManagersØProject Team MembersØSupplier Quality ManagersØ Industrialization Managers


§ Phase 1: Automotive context§ Phase 2: Basics of project

management§ Phase 3: Project phases (expression

of requirements, RFQ, product/process design, industrialization, validations, start of production, production)

§ Phase 4: Input data, tasks to accomplish, and expected deliverables for each phase

§ Phase 5: Comparison of different procedures of principal manufacturers

Based on case studies of differentplayers in the European automotiveindustry, this training provides definitionsof specific and necessary phases forsuccessful supplier project management.The case studies emanate from projectmilestones in place at different OEMs(VW, Audi, Toyota, BMW, GM, Ford,Honda, Fiat, PSA Peugeot-Citroën,Renault, Nissan,…).



[email protected]

Your trainer :• Training is conducted by a quality expert with more than 20 years of experience in the automotive industry.

APQP/PPAP as part of the SQA PSAPP-3


This training addresses suppliers or potential suppliers of the PSA Peugeot Citroëngroup who wants their teams understand the requirements of the PSA PeugeotCitroën group through the SRM (Supplier Relationship Management) and enable toimplement the provisions, methods and tools for successful projects with their clients.

Target groups:Ø Project Managers ØProject Quality Managers §Phase 1 : Training objectives,

detailed program and organisationalrules.§Phase 2 : The SQA framework (Supplier Quality Assurance)§ Phase 3 : Why PSA adopted APQP & PPAP?§ Phase 4 : The 5 Phases of the PSA APQP §Phase 5 : The APQP grid§ Phase 6 : Suppliers consultation, planning & defining the program§Phase 7: Product development§ Phase 8 : Achievement of specifictools§ Phase 9 : Checking Product / Process§ Phase 10: Ramp-up§ Phase 11: Implementing the PCP during the APQP & PPAP phase§ Phase12 : Steering the rules of the APQP§ Phase 13: Summary of the training§ Phase 14 Examination

This training is based on the structure of the SRM of PSA Peugeot-Citroën andallows participants to detail the use of manufacturer-specific tools of PSA


For more information: http://www.sneci.com/formations-sneci

+33 1 41 40 16 [email protected]

Your trainer :Training is conducted by a PSA project management expert having more than 20 years of work experience with this OEM.

Objectives and Results :ü Identify responsibilities between supplier and vehicle manufacturerü Understand the 3 successive phases of a project covering the entire product lifecycleüUnderstand mandatory project deliverablesüEnable teams to effectively assess process against requirements

Requirements :• Automotive market knowledge• Knowledge of project management

PP-4


This training is addressed to Renault suppliers or potential suppliers who wishtheir teams to get to know the methodology of Renault development projects,to become familiar with supplier quality tools and who wish to know how toimplement methods and tools for successful projects with their customer.

Objectives and Results :ü Understand the method ofproject development from RFQphase to start of productionü Implement monitoring andsupport of future Renault projects

Target groups: Ø Key Account Managers RenaultØ Sales DirectorsØ Project Directors/ ManagersØ Product/Process

Industrialization ManagersØ Project Quality ManagersØ Quality Team Members

§ Phase 1: Overview of Renault requirements (standards and specifications)

§ Phase 2: ANPQP Methodology and ISO/TS 16949

§ Phase 3: HCPP Process (Ranking of Product Process Characteristics)

§ Phase 4: Change Management during project and serial life

§ Phase 5: Access to tools through Renault portal

The training module is designed to help you understand the process and methodology of product/process development according to the requirements specified by the Renault Group. It covers expectations from phase 1 – selection and supplier choice, through phase 5 – start of production and ramp-up.This training will also allow you to better understand quality tools such as the ASES audit and supplier evaluation tools of the Renault Group.



[email protected]

Your trainer :• Training is conducted by a Renault project management expert having more than 15 years of work experience with this OEM.

EFFICIENT MANAGEMENT OF RENAULT PROJECTS

Requirements :• Automotive market knowledge• Knowledge of project management

SPECIFICITIES OF RENAULT AND PSA PROJECTS PP-5


This training is addressed to international suppliers working with French OEMs(Renault & PSA). The training will let you understand the way of working ofFrench OEMs, their work and project management tools as well as B2B portals.

Objectives and Results :ü Understanding MRF and ANPQP, their place within ISO/TS 16949 and working characteristics of French automotive OEMsü Understanding of differences between French, German and American OEMs ü Acquisition of working techniques to solve quality problems

Target groups:ØPlant ManagersØQuality ManagersØ Internal AuditorsØKey Account Managers

Requirements :• Basic knowledge of project management in the automotive sector

§ Phase 1: Main project phases and customer expectations for each phase§ Phase 2: Differences between French, German and American OEMs, differences between VDA and APQP.§ Phase 3: Project Resource Planning Phase 4: Reasons for absence of PPAP/PSW procedure in PSA projects, and for CPK calculation in Renault projects§ Phase 5: Transfer of responsibilities from Project team to Production team§ Phase 6: Quality management (PPM level/non-quality costs)

The training is based on the largeSNECI work experience with foreignsuppliers delivering main French carmanufacturers.



[email protected]

Your trainer :• Training is conducted by an industrial project management, expert for French car manufacturers.

PROJECT MANAGEMENT AND PROJECT MANAGER LEADERSHIP PP-6


This training is for project team managers. It will help them to evolve their behavioras Project Managers in order to increase efficiency of the project team byincreasing team performance and accountability and to create a relationship oftrust with project stakeholders.

Target groups:Ø Leaders, ManagersØ Project Directors/ManagersØ Project Buyers

Organize management of your projects:§ Understand management mode and influence of

each player§ Measure complexity of a project§ Analyze project stakeholders and their influence§ Implement your management strategy§ Accompany change

Get to know yourself to develop your own leadership qualities:§ Awareness of your relational impact§ Identify your strengths and areas for

development§ Develop your leadership and assertiveness

Communicate efficiently in a situation of project management:§ Master the basics of efficient communication§ Define a communication strategy

Build a highly productive project team:§ Changing from a “group of individuals" to a

productive team§ Give sense, encourage individual and collective

involvement§ Conflict management and difficult

communication

The training is practice-oriented and customized to personal needs. it alternates methodological training and interaction between participants.



[email protected]

Your trainer :• Training is conducted by a team management and building expert.

Objectives and Results :üEstablish a systemic

evaluation matrix on the project environment

üGive a dimension of excellence to the role of a project leader

üExpand trust and cohesion within the project team

üAccompany changes in time management

üHave keys to manage conflicts inherent to project management


ANSWER TO AN RFQPP-7


This training will enable you to respond to a request for quotation from anautomotive OEM or supplier, to optimize your chances of success by the qualityof the written response to an RFQ and to enrich your commercial experience.

Objectives and Results :üUnderstand characteristics of

an RFQ in the automotive sector

üKnow how to organize your business to respond completely and timely to an RFQ

üSave time on your next RFQsüHave a tool box helping you

to win new business

Requirements :• Experience in the automotive industry

§ Phase 1: Definition of an RFQ§ Phase 2: Necessary conditions to

receive an RFQ§ Phase 3: Reception of an RFQ - Input

data and analysis§ Phase 4: Preparation of offer§ Phase 5: Answer to RFQ§ Phase 6: Key success factors§ Phase 7: Conclusion and Wrap up

During the training each participant isplaced in the situation of receiving anRFQ package. Through concreteexamples, participants will understandexpectations of automotive customers.Each participant will benefit fromexchanges with other participants. Ourmethod also leaves time for individualreflection, allowing each participant todevelop an action plan to be executedafter the training and to enrich hiscommercial know-how.



[email protected]

Your trainer :• Training is conducted by a Business Development Manager with over 15 years of experience in this field.

Target groups:Ø Sales DirectorsØ Key Account ManagersØ Project ManagersØ Development Team Members

ANSWER TO PSA PEUGEOT-CITROEN RFQPP-8


This training will enable you to answer to RFQs from PSA Peugeot-Citroën.It will optimize your chances of success due to the quality of your documentsand enrich your business experience.


an RFQ in the automotive industry particularly from PSA

üKnow how to organize your business in order to prepare an exhaustive and timely answer


to win new business

Target groups:Ø Technical DepartmentØ Project ManagersØ Junior Sales, Sales

Engineers, Key Account Managers


receive an RFQ from PSA Peugeot-Citroën

§ Phase 3: Reception of an RFQ - Input data and analysis

§ Phase 4: Prepare the proposal: mandatory documents

§ Phase 5: Answer to RFQ§ Phase 6: Key success factors § Phase 7: Conclusion and Wrap up

Each phase of the training is driven bySNECI’s pedagogical method. During acase study each participant will receive anRFQ package. Through concreteexamples, participants will understandexpectations of PSA Peugeot-Citroën andwill be able to properly structure theresponse document. Participants will alsobenefit from exchanges with otherparticipants. Our method also leaves timefor individual reflection, allowing eachparticipant to develop an action plan to beimplemented after the training and toenrich commercial know-how.



[email protected]

Your trainer :• Training is conducted by a PSA Peugeot-Citroën project management expert.


ANSWER TO RENAULT RFQ PP-9




[email protected]


This training will enable you to answer to RFQs from Renault. It will optimizeyour chances of success due to the quality of your documents and enrichyour business experience.

Target groups:Ø Technical DepartmentØ Project ManagersØ Junior Sales, Sales

Engineers, Key Account Managers


an RFQ in the automotive industry particularly from Renault

üKnow how to organize your business in order to prepare an exhaustive and timely answer


to win new business

Your trainer :• Training is conducted by a Renault project management expert.


receive an RFQ from Renault§ Phase 3: Reception of an RFQ - Input

data and analysis§ Phase 4: Prepare the proposal:

mandatory documents§ Phase 5: Answer to RFQ§ Phase 6: Key success factors § Phase 7: Conclusion and Wrap up

Each phase of the training is driven bySNECI’s pedagogical method. During acase study each participant will receive anRFQ package. Through concreteexamples, participants will understandexpectations of Renault and will be able toproperly structure the response document.Participants will also benefit fromexchanges with other participants. Ourmethod also leaves time for individualreflection, allowing each participant todevelop an action plan to be implementedafter the training and to enrich commercialknow-how.

GLOBAL MMOG-LE VERSION 4LO-1


This training is addressed to automotive suppliers who wish to unveil weakpoints in their logistics organization, to continuously improve their logisticsstandards, to significantly reduce their logistics costs and to fulfill customerexpectations (Ford, GM, Renault-Nissan, PSAPeugeot-Citroën, ...)

Target groups:Ø Plant ManagersØ Logistics Managers or

Coordinators/Logistics Specialists/Warehouse and Expedition Administrators

Ø Quality System Engineers Ø Internal Auditors

§ Phase 1: Understanding of the latest version of MMOG/LE V4§ Phase 2: Achievement of “best logistics practice” developed by OEMs and leading Tier-1 suppliers§ Phase 3: Review, introduction and tracking of logistics KPIs that reflect logistics strategy and vision of the company § Phase 4: Ability to work with MMOG/LE V4 Excel file (a complex logistics evaluation tool recommended by AIAG/ODETTE)§ Phase 5: Improvement of sub-supplier management both for series and new projects§ Phase 6: Improvement of internal and external communication (suppliers/customers) § Phase 7: Problem prevention vs. problem resolution approach§ Phase 8: Accentuation of criteria with added value for customers§ Phase 9: Knowledge of auditing and self-audit rules§ Phase 10: Understanding of customer requirements regarding MMOG/LE



[email protected]

Requirements:• Automotive experience• Logistics knowledge

Your trainer :• Training is conducted by a Quality and Logistics expert certified by GALIA with a rich experience of Global MMOG/LE audits.

Objectives and Results :ü Identify weak points and continuously improve your logistics standardsü Significantly reduce logistics costs ü Integrate logistics department and its staff members at the right place within the organizationü Fulfill requirements of OEM customers

AUDIT MMOG/LE V4LO-2


Audit according 4th version of Global MMOG/LE tool allowingyou to examine and identify weak points in the logisticsprocesses of your company with the objective to implementcontinuous improvement.

Objectives:ü Define a continuous improvement action plan based on audit resultsü Prepare the self-assessment document for your customer (Ford, GM, PSA, Renault, Volvo, …)ü Implement continuous improvement process

Requirements :• Knowledge of MMOG/LE tool



[email protected]

Your trainer :• The audit will be carried out by an independent auditor with more than 10 years experience in the automotive industry particularly in quality and logistics.

§ Phase 1: Definition of scope and objectives of the audit § Phase 2: Signature of Non-disclosure agreement (optional)§ Phase 3: Analysis of documentation before audit (company structure, job descriptions, plant layout, process flow charts, …)§ Phase 4: Plant visit prior to audit§ Phase 5: Posting of invitation letters including agenda of the audit§ Phase 6: Audit§ Phase 7: Ad hoc evaluation after audit§ Phase 8: Action plan follow up (optional)

The auditor verifies «best practices» of theautomotive industry following MMOG/LEversion 4. Results of compliance or non-compliance will be used as basis for anaction plan as part of continuousimprovement according to the PDCA cycle.

EDI IN THE AUTOMOTIVE INDUSTRYLO-3


This training will provide you with essential information about the ElectronicData Interchange (EDI) system and allow you to plan EDI implementation withyour customers/suppliers/warehouses for new projects.

Objectives and Results :ü Become familiar with EDIü Understand the EDIFACT norms ü Be able to solve issues with EDI on site

Target groups:Ø IT specialistsØ Purchasing specialists

(supplier logistics)Ø Customer logistics

specialists

Requirements :• Logistics experience in the automotive industry

§ Phase 1: Electronic Data Interchange –definitions, objectives, options§ Phase 2: Types of EDI messages§ Phase 3: EDI vs. WebEDI,advantages/disadvantages§ Phase 4: EDI architecture, technical aspects§ Phase 5: Various EDI standards –ODETTE/GALIA, VDA, X12,...§ Phase 6: EDIFACT norm ISO 9735:

• List of basic data• List of additional data• List of codes• Rules of EDI message creation/

compilation• Example of DELJIT D98B and related

documents§ Phase 7: EDI problem resolution, contingency plan (back-up)

EDI training clarifies technical andeconomic aspects of successful EDIsystems and proposes solutions forpossible problems.



[email protected]

Your trainer :• Training is conducted by a quality and logistics expert.

LOGISTICS MANAGEMENT IN THE AUTOMOTIVE INDUSTRY LO-4


Training is addressed to suppliers who want their teams to be able to implementprovisions, methods and tools in order to successfully manage the supply chainwith their customers.

Target groups:ØProject Directors/ManagersØLogistics ManagersØPurchasing ManagersØMembers of Operational

Logistics TeamØAny person wishing to acquire

competencies in the implementation of logistics processes (from planning to realization)


§ Phase 1: Importance of logistics in the Supply Chain

§ Phase 2: Incoterms§ Phase 3: Transport and

packaging§ Phase 4: Warehousing§ Phase 5: The EDI system

(Electronic Data Interchange)§ Phase 6: Orders for delivery§ Phase 7: Indicators

The training allows you tounderstand and follow theimplementation of the logisticsprocess in a project (conception,planning, implementation,operational realization).



[email protected]

Your trainer :• Training is conducted by a logistics expert with more than 15 years of experience in this field.

Objectives and Results :ü Be able to plan and implement the Supply Chain within a project in accordance with OEM requirementsü In accordance with customer requirements make logistics one of the major axes of improvement

LOGISTICS MANAGEMENT FOR PSA PEUGEOT-CITROEN LO-5


This training is addressed to suppliers or potential suppliers of PSA Peugeot-Citroënwho wish to know and understand PSA’s requirements concerning provisions, methodsand tools in order to successfully manage the supply chain with PSA.

Target groups:Ø Project Directors/ ManagersØ Sales Directors, Key Account

Managers PSA Peugeot-CitroënØ Logistics ManagersØ Member of Operational Logistics

TeamØ Any person wishing to acquire

competencies in the implementation of logistics processes (from planning to realization) with the PSA Group

§ Phase 1: Presentation of PSA Peugeot-Citroën and its logistics§ Phase 2: Logistics in the preliminary phase§ Phase 3: Logistics in the development phase§ Phase 4: Logistics in the series production phase§ Phase 5: General documents and standards§ Phase 6: PSA Peugeot-Citroën B2B portal§ Phase 7: PLE (Electronic Logistics Protocol).§ Phase 8: Am@deus application§ Phase 9: Neo Logistics application§ Phase 10: SPEED application (Spare part Partnership, Efficiency and Data exchange)§ Phase 11: CORAIL – Supplier Performance§ Phase 12: Logistics failures§ Phase 13: CORFOU application, DEMAT Finance

The training is based on the structure ofPSA’s logistics manual and allows to followthe implementation of the logistics processat all project phases (design, planning,implementation, operations).



[email protected]

Your trainer :• Training is conducted by a PSA logistics expert.

Objectives and Results :ü Know and understand conceptsand tools included in the new ManuelLogistique PSA (MLP)ü Know how to plan and implementthe supply chain in a project inaccordance with PSA Peugeot-Citroën requirementsüMaster essential applications of thePSA Peugeot-Citroën Groupü Enable teams to effectively assesslogistics processes

Requirements :• Knowledge in logistics

LOGISTICS MANAGEMENT FOR RENAULTLO-6


§ Phase 1: Presentation of Renault and its Supply Chain policy

§ Phase 2: Supplier Logistics Guidebook§ Phase 3: Renault B2B Portal§ Phase 4: Transport - ELTA§ Phase 5: EDI - Orders§ Phase 6: Logistics documents –

Labels§ Phase 7: ASN – Advances Ship Notice§ Phase 8: Logistics failures§ Phase 9: IPPRFL / Service Rate§ Phase 10: GQE – Incoming Quality

Management§ Phase 11: PVS – Packaging Visibility

System§ Phase 12: DCP – Capacity

Management

The training is based on the structure ofthe Renault supplier logistics guidebookand the Renault B2B portal. It allows youto follow the implementation of thelogistics process at all project phases(design, planning, implementation,operations).



[email protected]

Your trainer :• Training is conducted by a Renault logistics expert.


This training is addressed to suppliers or potential suppliers of the Renault Group whowish to know and understand Renault’s requirements concerning provisions, methodsand tools in order to successfully manage the supply chain with Renault.

Target groups:Ø Project Directors/ ManagersØ Sales Directors, Key Account

Managers Renault GroupØ Logistics ManagersØ Members of Operational Logistics

TeamØ Any person wishing to acquire

competencies in the implementation of logistics processes (from planning to realization) with the Renault Group

Objectives and Results :ü Know and understand conceptsand tools included in the Renaultsupplier portalü Know how to plan and implementthe supply chain in a project inaccordance with RenaultrequirementsüMaster essential applications ofRenault

SPECIFICITIES OF RENAULT AND PSA LOGISTICS LO-7


This training is addressed to international suppliers who wish to work with FrenchOEMs (Renault and PSA Peugeot-Citroën). It explains logistics processes from thepoint of view of a Project Manager and how to solve logistics problems you mayexperience before start of production.

Objectives and Results :ü Deal with logistics problems (tasks, planning, communication)ü Track KPIs (B2B Service Rate, costs of logistics claims, stock level)ü Manage documentation for each customer projectü Decrease logistics costs

Target groups:Ø Plant ManagersØ Logistics

Managers/CoordinatorsØ Project ManagersØ Internal Auditors


§ Phase 1: Position of logistics in the automotive industry – why is logistics often underestimated?§ Phase 2: MRF/ANPQP and customer expectations before SOP§ Phase 3: Logistics requirements for Renault/PSA project management§ Phase 4: Problem solving for international teams§ Phase 5: Management of mass production with Renault/PSA (orders/ forecasts, service rates, claims),§ Phase 6: Stock optimization and planning in order to meet customer expectations§ Phase 7: Spare parts and End of life management

The training is based on SNECI’s longtime work experience withinternational suppliers deliveringmajor French manufacturers.



[email protected]

Your trainer :• Training is conducted by an international logistics expert with over 15 years of work experience with French OEMs.

LOGISTICS TOOLS IN PSA PEUGEOT-CITROEN B2B PORTAL LO-8


This training is addressed to suppliers or potential suppliers of PSA Peugeot-Citroën who wish their teams to use all the logistics applications of the PSAB2B Portal.

§ Phase 1: Presentation of PSA Peugeot-Citroën and its logistics

§ Phase 2: The MRF and Supplier Logistics Guidebook

§ Phase 3: PSA Peugeot-Citroën B2B portal§ Phase 4: PLE (Electronic Logistics

Protocol)§ Phase 5: Am@deus application – Logistics

failures§ Phase 6: Neo Logistics application –

Service Rate Indicator§ Phase 7: SPEED (Spare parts Partnership,

Efficiency and Data exchange) application§ Phase 8: CORAIL – Supplier Performance§ Phase 9: CORFOU application§ Phase 10: DEMAT Purchasing, Finance,

and Logistics applications§ Phase 11: COMTEC

The training is based on the structure of thelogistics guidebook of PSA Peugeot-Citroënand the supplier Portal. It helps to know alltools in the supplier portal and to meetexpectations of the OEM.



[email protected]

Objectives and Results :üKnow, understand and masterlogistics tools of the PSAPeugeot-Citroën PortalüEnable teams to effectivelyassess logistics processes

Target groups:ØProject ManagersØSales Directors, Key Account

Managers for PSA Peugeot-Citroën

ØLogistics ManagersØMembers of Operational


competencies in theimplementation of logisticsprocesses (from planning torealization) with the PSAPeugeot-Citroën Group

Your trainer :• Training is conducted by a PSA logistics project manager.


LOGISTICS TOOLS IN RENAULT SUPPLIER PORTAL LO-9


§ Phase 1: Supplier logistics guidebook§ Phase 2: Renault B2B portal§ Phase 3: Logistics flows§ Phase 4: EDI – Expression of needs§ Phase 5: ELTA application (transport)§ Phase 6: Logistics documents – Labels§ Phase 7: CINDI project§ Phase 8: PVS application (packaging)§ Phase 9: DCP application (capacity

monitoring)§ Phase 10: Logistics failures§ Phase 11: IPPRFL – Service Rate§ Phase 12: GQE application (incoming

quality management)§ Phase 13: ALF application (aftermarket

supplier alert)

The training is based on structure of thelogistics guidebook of Renault and itssupplier portal. It will explain all tools inthe supplier portal and meet expectationsof the OEM.



[email protected]

Dates for 2015: February 12, June 24


Your trainer :• Training is conducted by a Renault logistics project manager.

This training is addressed to suppliers or potential suppliers of Renault whowish their teams to use all the logistics applications of the Renault B2B Portal.

Objectives and Results :üKnow, understand and masterlogistics tools of Renault PortalüEnable teams to effectivelyassess the logistics process

Target groups:ØProject ManagersØSales Directors, Key Account

Managers for RenaultØLogistics ManagersØMembers of Operational


competencies in theimplementation of logisticsprocesses (from planning torealization) with the RenaultGroup

SUPPLY CHAIN MANAGEMENT SEMINARLO-10


This training comprises a broad overview of the automotive industry and coversmain elements of customer-supplier relationship. It will be essential tocompanies wishing to conquer new customers in the automotive industry and toestablish a trustworthy relationship with them.

Objectives and Results :ü Identify trends in the automotive industry, its major players and their characteristics ü Better know the potential of your companyü Answer to RFQs taking into account various criteriaü Meet customer requirements concerning quality and timingü Have a "tool box" to win new business

Target groups:Ø Project managersØ Junior logistics managersØ Analysts in the automotive industryØ Key account managers

Requirements :• Supply Chain knowledge

§ Phase 1: First steps towards new customers§ Phase 2: RFQ (Request for Quotation) in the automotive industry and preparation of response documents§ Phase 3: Project phases § Phase 4: Project management in the automotive industry and major milestones§ Phase 5: Quality management and certification standards§ Phase 6: Negotiation techniques with clients and partners§ Phase 7: Concept and implementation of Lean Manufacturing§ Phase 8: Problem solving methods

The training is practice oriented andcovers different fields of supply chainmanagement in the automotive industry. Itis based on a pedagogical model ofSNECI and its long-term experience inthis sector.



[email protected]

Your trainer :• Training is conducted by experts in the areas of customer relationship, quality and project management.

FMEA FACILITATIONQE-1


The purpose of this training is to familiarize you with FMEA tools and to help youfacilitate FMEA working groups.

Target groups:Persons in charge of product design or process, who have to elaborate design, product and/or process specifications:Ø Product/Process ManagersØ Customer Quality

ManagersØ Workshop

Managers/MethodsEngineers

Ø Quality Project Engineers

§ Phase 1: Input data depending on FMEA analysis type§ Phase 2: Recap and lessons learned§ Phase 3: Model range and functional analysis§ Phase 4: Prioritization matrix of defects linked to production§ Phase 5: FMEA norms from OEMs and associated requirements§ Phase 6: Assessment of severity linked to product/process design§ Phase 7: Assessment of detection and necessary monitoring§ Phase 8: Assessment of appearance and robustness of product/process validation § Phase 9: Assessment of risk priority level linked to defect (product GxDxO)§ Phase 10: Decision making rules and NPR threshold associated with action plan to be implemented§ Phase 11: Rules of NPR assessment after actions taken (pitfalls to avoid)§ Phase 12: Efficiency verification and confirmation of expected effects§ Phase 13: Planning of different FMEAs over project phases

The training helps you to better prepare your FMEAby building a multidisciplinary project team workingwith reliable data. It will help you understand theweighting of severity of a default.



[email protected]

Objectives and Results :ü Understand FMEA tools andbe able to facilitate workinggroupsü Implement a methodologyfollowing FMEAü Direct and facilitate groupsworking on the resolution offailure

Requirements:• Quality management knowledge

Your trainer :• Training is conducted by a Quality expert with more than 20 years experience in the automotive industry.

LAYERED PROCESS AUDIT (LPA)QE-2


This training will enable you to continuously improve processes at all levelswithin your organization, to identify risks, to improve the quality of yourproduct and to minimize scrap, waste and customer complaints.

Objectives and Results :ü Understand LPA audit methodologyü Ability to run LPA audits and establish robust action plansü Meet your customer expectationsü Implement the basis for continuous improvement

Target groups:ØProduction (Production Managers, Team Leaders)ØQuality EngineersØInternal AuditorsØAll members of the quality team

§ Phase 1: Layered Process Audit role in context with other quality assurance tools (control plan, problem solving methods)§ Phase 2: Efficient identification of critical processes, their analysis and definition of a robust action plan§ Phase 3: New standardization tool within the company quality system§ Phase 4: Practical application of knowledge acquired during training, including audit simulation

Training has a theoretical basis for the creation of robust multi-level audits. It includes plans, forms, definition of audit frequencies and action plans. The practical part of the training aims to develop, to assimilate and to standardize audits in the company (PDCA cycle).



[email protected]

Requirements :• Quality management knowledge

Your trainer :• Training is conducted by a Quality expert with more than 20 years of experience in quality improvement in the automotive industry.

UNDERSTANDING AND APPLICATION OF PROBLEM SOLVING METHODS QE-3


During the training you will learn and apply problem solving methodologies andfacilitate working groups within your company.

Target groups:All persons involved in problemsolving or leading working groups inthis area:ØQuality ManagersØCustomer Quality Managers/EngineersØWorkshop ManagersØEngineering departmentØProject Quality Managers/Engineers

§ Phase 1: Similarities between traffic accidents and customer non-conformity§ Phase 2: Processing logic 8D§ Phase 3: Terminology associated with curative, palliative, corrective, and preventive actions§ Phase 4: Definition of problem in 4 phases (defect definition compared to the reference, risk evaluation, prevention of recurrence)§ Phase 5: Countermeasures in 2 phases (precautionary measures, identification)§ Phase 6: Sorting/rework in 3 phases (sorting of stock, rework of non-conform products, identification)§ Phase 7: Search for causes in 4 phases (gathering of real facts, 5M brainstorming, prioritization of potential causes, research of 5W root causes)§ Phase 8: Corrective actions in 3 phases (definition of corrective actions 5M + 5W, implementation, verification)§ Phase 9: Measurement of effectiveness of actions, verification of effectiveness§ Phase 10: Recap

The training will allow you to understand theproblem solving process and methodology in theautomotive industry through concrete examples.You will better understand the 5Ws, curative,corrective and preventive actions as well ascross-project aspects and best practices.



[email protected]

Objectives and Results :üUnderstand problem solvingmethods and tools used in theautomobile industryüApply an adapted methodology tosearch for causes and solve theproblemüLead and facilitate working groupsin search of problem solvingüApply and present results inreview meetings



ELABORATION OF QUALITY ASSURANCE DOCUMENTS (PPAP) QE-4


During the training you will learn the methods and acquire the knowledgenecessary to manage and implement certification process for productionparts.

Objectives and Results :üUnderstand requirements of theautomobile industry concerningvalidation and certification ofpurchased partsüBe able to autonomously create acertification document

Target groups:Ø Project ManagersØ Customer Quality Managers/EngineersØ Supplier Quality Managers/EngineersØ Project Team MembersØ Project Quality Managers/EngineersØ Members of Operational Quality Teams

§ Phase 1: Goals and expectations concerning certification document§ Phase 2: Content and example of a document§ Phase 3: Specifics of certain OEMs and suppliers

The training is mainly based onthe structure of a sampledocument allowing to detail therequirements of the automotiveindustry and specifics of certainOEMs.



[email protected]



INTERNAL AUDITOR TRAINING ISO 9001QE-5


During the training you will understand and recognize why your company should beequipped with a Quality Management System, how to certify it and which impact ithas in terms of responsibilities, resources and organization.

Target groups:Ø General ManagementØ Quality Directors/ManagersØ Project Team MembersØ Project Managers ISO 9001

Certification § Phase 1: Overview of ISO 9001 standards§ Phase 2: Internal audits according to a process approach§ Phase 3: Management of internal audit programs§ Phase 4: Audit phases and analysis of ISO 9001 requirements§ Phase 5: On-site audits§ Phase 6: Writing of audit conclusions§ Phase 7: Presentation of audit conclusions§ Phase 8: Quiz and training results

Training will help you to understandcontext, concept and requirements ofthe ISO 9001 norm. You will be able torun audits, identify strengths andweaknesses of your company writeconclusions and action plans. Themethod also leaves time for individualreflection allowing each participant todevelop action plans to beimplemented after the training.



[email protected]

Objectives and Results :ü Understand process approachü Requirements of ISO 9001 andlocalization within the processesü Understand process approach in theframework of your companyüKnow how to identify and documentprocessesü Understand and implement ISO9001 requirements within yourorganizationü Understand the mission of theauditor and his impact on continuousimprovement of the systemü Become familiar with the auditquestionnaire according to the Vapproach and the CAPDo® logic

Requirements :• Experience in quality management

Your trainer :• The training is conducted by a Quality expert with more than 20 years of experience in quality improvement in the automotive industry.

INTERNAL AUDITOR TRAINING ISO/TS 16949QE-6


After this training you will be able to audit your company following ISO/TS16949.

Objectives and Results :üAudit your company and processes according to ISO/TS 16949üMaster audit techniques in order to perform effective auditsüKnow which personal skills have to be developed in order to become a good auditor

Target groups:Ø Internal Quality AuditorsØ Quality Directors/ManagersØ Quality System Managers

Requirements :• Experience in quality

management• Experience in the automotive

industry • Basic knowledge of ISO/TS

16949

§ Phase 1: Reminder of ISO/TS 16949 requirements§ Phase 2: Requirements of ISO/TS 16949 and ISO 19011 for internal audits§ Phase 3: Different types of internal audits (system, production process, product, stock ...)§ Phase 4: Auditing following the process approach§ Phase 5: Review of main stages of audit§ Phase 6: Step 1 – Preparation and planning of audit§ Phase 7: Step 2 – Execution of audit§ Phase 8: Step 3 – Writing of audit report§ Phase 9: Step 4 – Corrective actions and audit follow up§ Phase 10: Selection criteria and evaluation of auditors

Based on dynamic pedagogics andteamwork and with support of casestudies and audit simulationsparticipants will learn to conductaudits.



[email protected]


PROCESS AUDITOR TRAININGQE-7


This training will convey you a holistic overview of audits. It enables you tolearn and implement a structured approach and to organize and realizeproduction process audits.

Target groups:Ø Quality ManagersØ Industrialization/Production ManagersØ Methods ManagersØ Project Team MembersØ Project Supplier Quality Directors

§ Phase 1: Fundamentals:- Objectives- Preparation- Execution

§ Phase 2: Analysis of process audit matrix, practical examples

§ Phase 3: Assessment§ Phase 4: Presentation and audit

report

Participants learn theoreticalprinciples of production processaudits and detailed analysis of thetypical audit matrix. This theoreticalstudy is followed by concreteexamples.



[email protected]

Objectives and Results :ü Understand the concepts andconduct a production process auditü Build an audit grid using concreteexamplesü Be able to plan and manageinternal production process auditsand/or supplier auditsü Allow confirmed auditors toeffectively audit the productionprocess

Requirements :• Experience in quality audits and project management

Your trainer :• Training is conducted by a Quality Director with more than 20 years of experience in quality improvement in the automotive industry.

UNDERSTANDING ISO/TS 16949QE-8


Participants will have a clear vision of the ISO/TS 16949 norms,understand requirements of the standard and internalize a processapproach.

Objectives and Results :ü Implement a management systemwhich complies with ISO/TS 16949requirementsü Apply ISO/TS 16949 requirements inyour area of expertiseü Identify applicable requirements ofISO/TS 16949 process by process

Target groups:Ø Quality Directors/ManagersØ Quality System ManagersØ Internal Quality AuditorsØ Process LeadersØ Project Quality LeadersØ All persons involved in the implementation of ISO / TS 16949

Requirements :• Experience in the automotive industry• Experience in quality management

§ Phase 1: Quality management§ Phase 2: The 8 principles of quality management and the 3 principles of ISO/TS 16949§ Phase 3: Detailed review of requirements of ISO/TS 16949§ Phase 4: Project management in compliance with ISO/TS 16949

Working together in sub-groupsparticipants learn the mainconcepts of ISO/TS 16949, havethe opportunity to discuss andlearn new skills.Through regular summaries keypoints of the training arehighlighted.



[email protected]


SETTING UP A QUALITY WALL AND ASSOCIATED INDICATORS QE-9


After the training participants will understand customer expectations concerningprotective measures. They will understand responsibilities for theimplementation and monitoring of the quality wall and its indicators.

Objectives and Results :ü Be able to install a quality wallcorresponding to customerexpectationsü Have a methodology allowing tomonitor, and raise the quality wallü Lead and facilitate working groupssearching for actions in order to raisethe quality wall

Target groups:Ø Quality ManagersØ Production ManagersØProject Quality

Managers/EngineersØAll persons who represent the

customer and who must make sure that products are delivered according to specifications

§ Phase 1: Definition and operating of a quality wall § Phase 2: Training and authorization of personnel working in the quality wall§ Phase 3: Validation of first parts inspected at the quality wall§ Phase 4: Control instructions and related documentation§ Phase 5: Treatment of defective parts§ Phase 6: Identification of parts having passed the quality wall§ Phase 7: Reporting of results observed at the quality wall

The training was designed allowingyou to understand the process ofimplementation of a quality wall, theelaboration of operating rulesrelated to the start of production,client protective measures to beinstalled and their operating mode,documentation and analysis ofresults that allow to act at the raiseof the quality wall.



[email protected]

Requirements :• Experience in the automotive industry•Experience in quality management


PSA/GM QIP+/NSA AUDIT PREPARATION QE-10


QIP+/NSA audit is inevitable if you wish to become part of the PSA Peugeot-Citroën Group or GM Group Supplier panel.

Objectives and Results :ü Prepare your site for thePSA/GM QSB+ auditüImprove your processes in case of unsatisfactory results üPass the NSA audits in order to start working with one of the customersü Better reply to customer expectations

Requirements :• Knowledge of the PSA/GM QIP system

§ Phase 1: Definition of scope and objectives of the audit § Phase 2: Signature of Non-disclosure agreement (optional)§ Phase 3: Analysis of documentation before audit (Results of 1st QSB+ audit, internal documentation)§ Phase 4: Plant visit prior to audit§ Phase 5: Posting of invitation letter including agenda of audit§ Phase 6: Audit§ Phase 7: Ad hoc evaluation after audit§ Phase 8: Send audit report§ Phase 9: Action plan follow-up

There are two options for this assignment:• Preventive approach before QSB+ auditby PSA/GM in order to make sure thatprocesses are on the right level. Ourauditor will perform the QSB+ audit thecustomer way and unveil non-conformities• Reactive approach after an unsuccessfulaudit by PSA/GM. The objective is to helpthe supplier improve processes based onthe customer audit report.



[email protected]

Your trainer :• Training is conducted by a Quality director having a rich work experience with PSA Peugeot-Citroën Group.

Target groups:ØInternal auditorsØQuality System ExpertsØDirectorate

PSA/GM QIP AUDITS (QSB+, NSA, PCPA) TRAINING QE-11


This training is addressed to suppliers who wish to receive the QSB+ certificationfrom PSA Peugeot-Citroën/General Motors or prepare an auto-evaluation forPSA SD Site / SQE GM.

Objectives and Results :ü Understand requirements and criteria of QIP+ (Quality and Industrial Performance), PCPA, NSA auditsü Understand general rules of auditsü Enrich your knowledge with quality requirements in the automotive sector

§ Phase 1: Use of QIP tool§ Phase 2: Recommended best practices:

• Fast response process and tools• Management of non-conform

products• Implementation of verification

system, risk management• Standardization & Training• Layered Process Audit (LPA)• Supply Chain Management• Change management• Maintenance

§ Phase 3: Practical application of acquired knowledge with support of case studies§ Phase 4: Possibility to perform internal QSB+ audit

QIP (Quality and Industrial Performance) is akit of 3 audits performed by PSA and GM toassess the supplier quality assurance level.As a PSA partner our trainers will explain youhow to use the tool in a correct way and givebest practice ideas/examples on all auditrequirement/criteria.



[email protected]

Requirements :• Knowledge of QIP system of PSA/GM

Target groups:ØInternal auditorsØQuality System SpecialistsØDirectorate

Your trainer :• Training is conducted by a quality director having a rich work experience with PSA Peugeot-Citroën Group.

Standards and LPA (Layered Process Audit)QE-12


This training is based on an exercise which will let you understand the interest ofoperating with standards, the role of different players, the process of a standardcreation associated with the LPA.

Objectives and Results :ü Understand the requirements SMQCD (Security, Management, Quality, Cost, Delay) and integrate them to standardsü Know how to carry out LPA.ü Knows how to optimize a standard compared to the position.

Target groups:Ø OperatorsØ Team LeadersØ SupervisorsØ Workshops specialists Ø Management teams

• Phase 1: Introduction• Phase 2: Principles and definitions• Phase 3: Process of the standard creation

ü Difficultiesü Specificities

• Phase 4: Practical implementation• Phase 5: LPA• Phase 6: Standard Optimization



[email protected]

Your trainer :• The training is held by a quality specialist with over 20 years of automotive experience


PURCHASING TRAINING FOR AUTOMOTIVE OEMs AND SUPPLIERS

TR-1


The training is adapted to specificities of the automotive industry and isaddressed to automotive purchasing specialists who wish to optimize theiractivity in the context of industry challenges.

Objectives and Results :ü Improve and deepen your experiences in relation to industry benchmarksü Challenge these practices in an interactive and non-hierarchical contextü Define your axes of improvement

Target groups:Ø General ManagementØ Purchasing Directors/ManagersØ Project ManagersØBuyers (all types of purchasing in the automotive industry)

§ Phase 1: Purchasing strategy: marketing and sourcing, make or buy, strategies according to market segmentation, difficulties§ Phase 2: Supplier risks: nature and level of risks, anticipation, action and reaction§ Phase 3: Negotiations with suppliers§ Phase 4: Emergency situations and risks of supply disruption§ Phase 5: Overall performance costs: cost breakdown and optimization

The training is based onsimulation exercises with casestudies allowing to tackle bigissues in the field of purchasingtoday. Debriefings on individualexercises are part of the training.



[email protected]

Your trainer :• Training is conducted by a Purchasing expert having long time experience at automotive suppliers and manufacturers.

Requirements:• Experience in Supply Chain

TRAIN THE TRAINERTR-2


The training is addressed to those who wish to learn how to prepare andfacilitate training sessions, how to let participants retain a maximum ofinformation in a limited timeframe and who wish to give the means toparticipants to retain selected information.

Objectives and Results :ü Learn to facilitate and manage training sessionsü Understand needs of traineesü Use efficiently tools (Power Point, paper board)ü Avoid main pitfalls of facilitation

Target groups:Ø TrainersØ HR team members Ø All persons having information to be retained by others: management, instructors, technicians


§ Phase 1: Customize trainings according to trainees needs§ Phase 2: Adapt contributions to needs§ Phase 3: Implement training§ Phase 4: Effectively begin training§ Phase 5: Right use of methods and materials§ Phase 6: Manage difficult groups§ Phase 7: Evaluate acquired knowledge§ Phase 8: Trainee follow up

During the training participantssimulate exercises and real casestudies. The number of participantsis limited. Participants can contactthe trainer during 3 months afterthe training when applyingcompetencies acquired.



[email protected]

Your trainer :• Training sessions are conducted by a specialist in the fields of education, training creation, team-building and time-management.

MANAGEMENT OF A COMPANYTRAINING TR-3


This training teaches fundamental management knowledge in order to conveyto participants a clear view of financial management within a company.

Objectives and Results :ü Understand economic mechanisms and functioning of a companyü Know how to analyze and interpret main results in order to implement corrective actions

Target groups:Ø Project team membersØ Company department managersØ BuyersØ All persons who deal with corporate funds

§ Phase 1: Cost structure: major cost items, variable costs, fixed costs, calculation of break-even point, direct and indirect costs, calculation of machine hourly rates, labor costs, valuation of other items with calculation rules§ Phase 2: Cost breakdown of net costs and monitoring§ Phase 3: Budget and control§ Phase 4: Profit and Loss statement, and other company results to know§ Phase 5: Financial analysis: balance sheet, working capital, main financial and economic ratios§ Phase 6: Dashboard and economic management§ Phase 7: Business plan: concept and main elements to understand

Training is based on concrete cases andexercises conducted in each phase. Onecase study shows the relation betweenprofit and loss statement, balance sheetand liquidity position.



[email protected]


Your trainer :• The training is conducted by a business consultant teaching financial management at a business school.

INTRODUCTION INTO LEAN MANUFACTURING TR-4


§ Phase 1: Concept of Lean§ Phase 2: Lean system, its history and philosophy§ Phase 3: Fundamental principals of Lean§ Phase 4: Basic tools: 5S, visual management, standardization, continuous improvement

The training relies on thetheoretical basis of LeanManufacturing and is enriched withpractical exercises allowing tounderstand the way of thinkingLean and to identify areas withinyour company where Lean maybring a real added value.



[email protected]

During the training you will learn importance and benefits of Lean Manufacturingand how to implement it in your company in order to improve your industrialperformance.

Objectives and Results :ü Understand the Lean approach and its main conceptsüUnderstand roles of different Lean Managers during implementationü Choose the right Lean tool and useit at the right momentü Pitfalls to avoid while implementingLeanü Be able to convince your teams ofthe importance of Lean


Your trainer :• Training is conducted by a Lean Manufacturing expert having a large experience in the implementation and monitoring of Lean Manufacturing.

Target groups:Ø General ManagementØ Production ManagersØ Methods ManagersØ All persons assigned as change or improvement agents during the introduction of Lean

OPTIMIZATION OF WORKSTATIONS & IMPROVEMENT OF WORKING CONDITIONS TR-5


This hands-on training will allow you to deepen your knowledge in LeanManufacturing and in change management and to translate it into practice inan industrial environment.

Objectives and Results :ü Understand functioning and implementation methods of Lean Manufacturingü Be able to implement Lean tools in your industrial site

Requirements :• Knowledge of Lean concept

§ Phase 1: Just-in-time§ Phase 2: Jidoka§ Phase 3: Field observation§ Phase 4: Working conditions§ Phase 5: Process analysis§ Phase 6: Cycle time§ Phase 7: Cycle time analysis§ Phase 8: Adjustment of work stations§ Phase 9: Solutions§ Phase 10: Reorganization of work stations and their location

Training is conducted in an industrial environment in a plant. The analysis realized during the training will provide the plant manager with real improvement opportunities.



[email protected]


Target groups:Ø General ManagementØ Production ManagersØ Methods ManagersØ All persons assigned as change or improvement agents in during the introduction of Lean

FLOW MANAGEMENT IN AN INDUSTRIAL ENVIRONMENT TR-6


Objectives and Results :ü Understand Lean methodsü Be able to manage an action plan based on MIFA results

Requirements :• Knowledge in Logistics and Lean Manufacturing

§ Phase 1: MIFA (MaterialInformation Flow Analysis) training § Phase 2: Physical and administrative flow mapping§ Phase 3: Identification of improvement areas§ Phase 4: End-state design of optimized flow map§ Phase 5: Elaboration of implementation plan

The training is based practicalexperiences of Leanimplementation. It consists of 3days of intense on-site training and1 day of coaching and follow-up bythe manager in charge of theimplementation of the action planthe following 3 to 4 monthsdepending on the importance ofactions to be implemented.


For more information : http://www.sneci.com/formations-sneci+33 1 41 40 16 08

[email protected]


Target groups:Ø General ManagementØ Production ManagersØ Methods ManagersØ All persons assigned as change or improvement agents in during the introduction of Lean

This hands-on training will allow you to deepen your knowledge in LeanManufacturing and in change management and to translate it into practice inan industrial environment. It will allow you to systematically assess the flowsand stocks of your company.

LEADERSHIP, ASSETIVENESS AND PERSONAL IMPACT TR-7


This training is addressed to those who wish to assert their personality in order to bemore efficient, to learn how to release their power and potential to exert their influenceand strengthen their impact and interpersonal skills.

Objectives and Results :üBe aware of your personal profile and resourcesüIdentify techniques of assertivenessüDiscover assertiveness as a lever to improve performance and leadershipüWiden your influence and power of persuasion with practical and mobilizing behavior

Target groups:Ø LeadersØ Decision Maker sØ ManagersØ Team Leaders


§ Phase 1: Better know yourself in order to be more assertive in your professional environment:

•Discover the basic principles of leadership•Understand the behavioral patterns and identify the roots of your personality•Identify your driving power for progress

• Phase 2: Develop your Emotional Intelligence:•Identify key competences•Better manage your emotions, increase your professional efficiency, and strengthen your leadership

§ Phase 3: Put into practice techniques of assertiveness:

•Develop self-esteem, reinforce personal efficiency•Assertiveness, a method to gain confidence•Assert yourself in difficult situations

§ Phase 4: Building personal vision:•Define your vision and personal strategy•Build an action plan

The method is based on group dynamics: 1 collective session followed by 2 individual coaching sessions of 1 hour for each participant.Training is very intensive. It alternates methodological contributions and participant interaction. It as aimed at personalized work, for each participant, definition of specific objectives and personal action plan



[email protected]

Your trainer :§ Training is conducted by a team management and team building expert

HELP AND SUPPORT FOR YOUR INTERNATIONAL DEVELOPMENT TR-8


This training will give you a complete overview of a variety of support andhelp your company can benefit from in the framework ofinternationalization.

Objectives and Results :ü Know all supports for international developmentü Know criteria necessary to apply for these supportsü Know major elements and conditions to build an application ü Get guidance when applying to those supportsü Prepare a schedule for your international development

Target groups:Ø General ManagementØ Administrative and Financial Direction


§ Phase 1: Presentation of different helps and supports available§ Phase 2: Overview of criteria necessary to apply to those supports§ Phase 3: Outline of building an application file§ Phase 4: Pitfalls to avoid and tips to build a successful document§ Phase 5: Link your research for supports to your international development plan

Training is based on anexhaustive list of available helpsand supports for internationaldevelopment, followed by aconcrete analysis of those youcan apply to. It ends with anexercise to anticipate how to linkthe receipt of those helps to yourlocation abroad.



[email protected]

Your trainer :• Training is conducted by a company director who has established numerous foreign subsidiaries.

Tel: + 33 (0) 1 41 40 16 08

France – Germany– Slovakia – Russia – India – China – Korea

www.sneci.com16, rue Rivay F- 92300 Levallois


Siret 712 063 106 00025 - VAT FR 40 712 063 106

training catalog 2016 en-1€¦ · s.a.s. au capital de 250 000 euros -r.c. nanterre b 712 063 106...

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