training a woman-owned small business coursespmexpertlive.com/pme/pdfs/themathisgroupproject... ·...

© 2020, Revised 2/12/20PMI, PMP, PMBOK, PMI-ACP, and the PMI Registered Education Provider logo are registered marks of Project Management Institute, Inc.BABOK is a registered mark of International Institute of Business Analysis

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TrainingCourses

The Mathis Group mission is to provide quality, customized training and consulting services that

inspire, educate, and equip organizations to be better tomorrow than they are today.

9515 N Spring Valley DrPleasant Hope, MO 65725

800-224-3731417-759-9110 voice/fax

[email protected]@themathisgroup.com

DUNS Number: 007722098EIN: 43-1948379

GSA Contractor Number:GS-02F-0010V

Project Management Institute - Registered Global Education Provider

Presentations That Educate, Motivate, and Inspire

Dr. Keith Mathis, PMP, PMI-ACP

A Woman-OwnedSmall Business


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The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com

Table of ContentsMeet Dr. Keith Mathis, PMP, PMI-ACP ..........................................................................................................5Capability Statements ........................................................................................................................................6Customization Process .......................................................................................................................................7Teaching Format ................................................................................................................................................8Different Learning Connections .......................................................................................................................9Learning Matrix .................................................................................................................................................9PMI® REP ...........................................................................................................................................................9Partial Government Client Listing .................................................................................................................10Partial Client Listing .......................................................................................................................................10

Project ManagementPMP® Exam Prep Boot Camp - 4 or 5 Day ....................................................................................................11PMI-ACP® Exam Prep Boot Camp - 3 Day ...................................................................................................13Business Analysis Certification Boot Camp - 3 Day .....................................................................................14Project Management Fundamentals - 1 Day .................................................................................................15Comprehensive Project Management - 2 Day ...............................................................................................17Mastering Project Management - 3 Day ........................................................................................................19Advanced Skills on Project Interviewing, Risk and Negotiation - 2 Day ...................................................21Agile Project Management - 2 Day .................................................................................................................23Business Analysis: The BABOK® Way - 2 Day ..............................................................................................25Business Analysis Fundamentals - 2 Day .......................................................................................................26Conflict Management - 1 Day .........................................................................................................................28Creating a Successful Project Business Case - 2 Day ...................................................................................29Creating an Optimistic Project Management Environment - 1 Day ...........................................................30Creating Project Estimates in a Fixed Environment - 1 Day .......................................................................31Dealing with Conflict and Negativity in a Project Management Environment - 1 Day ............................33Dealing with Conflict and Negativity in a Project Management Environment - 2 Day ............................34Emotional Intelligence for Project Managers - 3 Day ..................................................................................36Fast Start: Facilitative Workshop for Creating Best Practices for the Project Management Environment - 3 Day .............................................................................................38Mastering the Interview and Gathering of Project Requirements - 2 Day ................................................40Microsoft Project 2016 Basifcs - 1 Day ..........................................................................................................42Microsoft Project 2016 Intrmediate - 1 Day ..................................................................................................44Microsoft Project 2016 Advanced - 1 Day .....................................................................................................46Performance Improvement - 2 Day ................................................................................................................48PMBOK® Guide Overview - 1 Day ..................................................................................................................50Proactive Communication and Interview Skills for Gathering Business Requirements - 1 Day .............52Program Management - 2 Day ........................................................................................................................54Project Change Management - 2 Day ............................................................................................................55Project Change Management - 3 Day ............................................................................................................57Project Communications Management - 1 Day ............................................................................................59Project Communications Management - 2 Day ............................................................................................60Project Cost Management - 1 Day ..................................................................................................................61Project Integration Management - 1 Day ......................................................................................................62Project Integration Management - 3 Day ......................................................................................................64


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The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comProject Management Mistakes - 2 Day ..........................................................................................................66Project Management Mistakes - 3 Days .........................................................................................................67Project Management Office (PMO) - 3 Day ...................................................................................................69Project Monitoring, Evaluation, and Oversight - 2 Day ..............................................................................71Project Performance Management - 2 Day ...................................................................................................73Project Procurement Management - 1 Day ...................................................................................................74Project Quality Assurance, Monitoring and Auditing - 2 Day .....................................................................75Project Quality Management - 1 Day .............................................................................................................76Project Quality Management - 2 Day .............................................................................................................77Project Resource Management - 1 Day ..........................................................................................................79Project Resource Management - 2 Day ..........................................................................................................81Project Risk Management - 1 Day ..................................................................................................................83Project Risk Management - 2 Day ..................................................................................................................84Project Risk Management Advanced - 2 Day ................................................................................................85Project Schedule Management - 1 Day ..........................................................................................................86Project Schedule Management - 2 Day ..........................................................................................................87Project Scheduling - 2 Day ..............................................................................................................................88Project Scope Management - 1 Day................................................................................................................89Project Scope Management - 2 Day................................................................................................................90Project Stakeholder Management - 1 Day .....................................................................................................91Role & Responsibility of a Business Analyst in an Agile Methodology - 1 Day .........................................92Successful Negotiation in a Project Management Environment - 2 Day ....................................................93Use Case Modeling - 2 Day ..............................................................................................................................94Vendor Management - 1 Day ..........................................................................................................................96Vendor Management - 3 Day ..........................................................................................................................98Project Management 90 Hour Intensive Overview .....................................................................................100Project Management I - 4 1/2 Day ................................................................................................................101Project Management II - 4 1/2 Day ..............................................................................................................106Project Management III - 4 1/2 Day .............................................................................................................111Project Management 120 Hour Intensive Overview ...................................................................................115Project Management I - 4 1/2 Day ................................................................................................................116Project Management II - 4 1/2 Day ..............................................................................................................120Project Management III - 4 1/2 Day .............................................................................................................123Project Management IV - 4 1/2 Day .............................................................................................................127Project Management Bundle.........................................................................................................................131

Online/Self-Paced CoursesPMP® Exam Prep Boot Camp .......................................................................................................................132PMI-ACP® Exam Prep Boot Camp ..............................................................................................................133Agile Project Management ............................................................................................................................135Business Analysis Fundamentals ..................................................................................................................137Creating a Successful Project Business Case ...............................................................................................139Dealing with Conflict & Negativity in a Project Management Environment ...........................................140Project Communications Management ........................................................................................................142Project Cost Management .............................................................................................................................143Project Management Fundamentals ............................................................................................................144Project Monitoring, Evaluation, and Oversight ..........................................................................................146


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The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comProject Planning & Program Control Processes - Part 1 ...........................................................................148Project Planning & Program Control Processes - Part 2 ...........................................................................150Project Quality Assurance, Monitoring, and Auditing ...............................................................................152Project Risk Management .............................................................................................................................153Successful Negotiation in a Project Management Environment ...............................................................155Vendor Management ......................................................................................................................................156Seminars, Keynotes And Topics ....................................................................................................................158


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Overthelastseveralyears,Dr.KeithMathishasemergedasoneofthemosteffectivebusinesstrainersinthefieldtravelingthroughouttheUnitedStates,Canada,MexicoandSouthAmerica.Hisprovocative,informative,andhumorouspresentationsonavarietyoforganizationaldevelopmenttopicsaredemandedbyprogressivecompanies.Keithnevermerelytalkstoanaudience,buthealsoseekstoinvolvetheminhispresentationsthroughhighcontentand numerous illustrations. Intellectually demanding of himself, Keith demands no less of his audiences.

Asaconsultantwhospecializesinprojectmanagementandorganizationalbehavior/development,hecomeswith thousands of presentations to every kind of organization.He is flexible by teaching in full-day formats,multi-dayconferencesorone-hourkeynotesforconventions.HisworkincludesteachingcorporateAmericaskillson topics such as teambuilding, leadership,motivation, conflict resolution, projectmanagement, supervision,performance appraisals, goal setting and numerous other organizational proficiencies. His problem solvingexpertiseprovideshimwiththeabilitytohelpcompaniesinthesolvingofthemostcomplexdifficulties. HeisfounderofTheMathisGroup,basedintheSpringfield,Missouriarea.TheMathisGroup,aRegisteredEducationProviderwithPMI,offersavarietyofcourseswhichprovideProfessionalDevelopmentUnits(PDUs)forindividualswhoareseekingcertificationthroughoneofthecredentialsofPMI®. The Mathis Group is also a woman-ownedsmallbusinesswithaFederalGSAcontract.ProjectManagementtraininghasbeenconductedforagenciessuchasFCC,USDA,andFAA.TheStatesofMissouriandKansashavecontractedfortraining,aswellasnon-governmentorganizationssuchasPPLCorporationandJPMorgan.

Keith continues to broadenhis knowledgebase andpractical adviceby teaching.He serves as anonlineadjunctprofessorofbusiness/managementatDeVryUniversityandLibertyUniversity.

Keithhasauthorednumeroustrainingprogramsaswellasmagazineandnewspaperarticles.Hehaswrittentwobooks,Dinosaur Tracks: Modern Leadership Strategies for Changing Employee Performance and Behavior and 21 Deadly Project Management Mistakes.

KeithholdsaB.A.inBehavioralScience,aM.S.inManagement,andaPh.D.inAdministrationManagement.HeiscertifiedasaPMP®(ProjectManagementProfessional)andaPMI-ACP®(AgileCertifiedPractitioner)byProjectManagementInstitute.HeisalsoaCSM(CertifiedScrumMaster)andaCOI(CertifiedOnlineInstructor).

MEET DR. KEITH MATHIS, PMP, PMI-ACPSpeaker, Trainer, and Seminar LeaderSpecialist In Organizational Behavior

and Development

The Mathis Group, Inc.9515 N. Spring Valley Dr.

Pleasant Hope, MO 65725800-224-3731

(417) 759-9110 [email protected]


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Capability StatementTheMathisGroup is a training/consulting companywho has been serving businesses, government agencies, andorganizationssince1993.Weprideourselvesonofferingquality,customizedtraining/consultingthatinspires,educatesandequipspeople.TheMathisGroupisawoman-ownedsmallbusinessandisintheprocessoffinalizingWBEstatus.

TheMathisGroup has aGSAMAS contract (GS02F0010V) and has conducted training for several governmentagencies.Our courseshave found theirway into theFederalAviationAdministration (FAA),UnitedStatesCoastGuard,FederalCommunicationsCommissions(FCC),InternalRevenueService,DrugEnforcementAdministration,NationalInstitutesofHealth,UnitedNations,andUSDepartmentofAgriculture,justtonameafew.

TheMathisGrouphasbeenaRegisteredEducationProvider(REP)withProjectManagementInstitute(PMI)since2003.WearecommittedtoenhancingtheongoingprofessionaldevelopmentofPMIMembers,PMI-certifiedProjectManagement Professionals, and other project management stakeholders through appropriate project managementlearningactivities andproducts.Wehaveagreed to abidebyPMIestablishedoperational andeducational criteriaandaresubjecttorandomauditsforqualityassurancepurposes.Wehaveover40coursesinourcurriculumwhichhavebeenregisteredwithPMIandqualifyforProfessionalDevelopmentUnits(PDUs).TheMathisGroupconductsclassesbothonsiteandinpublicformatsacrosstheUnitedStates.

TheMathisGroupisalsoanauthorizedproviderwithInternationalAssociationforContinuingEducationandTraining(IACET). Since 2012,we have offeredContinuing EducationUnits (CEUs). We strive to help allmembers ofprofessionalcertificationstomaintaintheirgoodstanding.WehaveagreedtoabidebyIACET’sestablishedoperationalandeducationalcriteriaandaresubjecttorandomauditsforqualityassurancepurposes.Wehaveover90coursestoofferforCEUs.

In2015,TheMathisGroupbeganour2nd7-yearcontractwithStateofKansastoconducttheirprojectmanagementtraining.Coursesrangefroma1-dayFundaments of Project Management to a 3-week intensive Project Management Certification class.WealsocontinueourworkwithStateofMissouriinprovidingtheirprojectmanagementtrainingonan“asneeded”basis.OurworkwiththeirdifferentagenciesrangefromBusiness Analysis Certification to Agile Project Management.

TheMathisGroupisanexpertinconductingbootcampsforthePMP®/CAPM®(ProjectManagementProfessional)exampreparationandthePMI-ACP®(AgileCertifiedProfessional)exampreparation.Weconductpublicbootcampsthroughout the year in various cities throughout theUnitedStates alongwithmanyonsite boot camps in variouscompanies and agencies.

TheMathisGroup’sinstructorsareexperienced,credentialedprofessionalswhoareexpertsintheirfield.Dr.KeithMathisisthefounder/co-ownerofTheMathisGroup,andheoftenconductsthetrainingdayshimself.

Company DesignationsWoman-Owned BusinessGSA:GS02F0010VNAICS:611430

DUNS:007722098CAGE:3C1N9PMIREP:2022


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Customization ProcessThe customization process will demonstrate that The Mathis Group is prepared to write, customize, deliver, and managethisprojectwiththehighestqualityteam.

Design of programDesigningthisprogramwilltakeplaceusingstrongcustomizationprinciplesthatwillinfluencetheparticipantswith strong content and application.

Why is customization important?Customizationallowsthecoursetobetailoredtomeettheparticularneedsofeachorganization. TheMathisGroupbelieveseachcompanyhascertainspecificissues.Conductingatrainingcoursewithoutunderstandingthose differences will prevent successful changes in behavior or performance. When true customization iscomplete,thatskillbaseisspecificandslantedtothetargetedneedsofthatorganizationalculture.

How is the course customized?YouwillnoticeinFigure1TheMathisProcess.Thisprocessbeginswithapre-traininginterviewthatgatherspreliminaryinformation.Ageneraloutlineandproposalisdevelopedandthenfollowedbyanassessmentandanalysis of your organization. Some of those needswill include culture, areas of strengths andweaknesses,applicationfocus,andthebestwaystoimplementtheprogram.

Curriculum DesignCurriculumdesignerswhohavea thoroughknowledgeof thesubjectmatterhavedesigned thematerial. Allconsultantsareseasonedprofessionalswithyearsofexperience.

(Continued on next page)

Figure1


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The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comThis training program will focus on moving from the introduction of new skills to application for long term use. Eachprogrammustmovebeyondintroductiontowardapplicationofthoseskillsforlongtermperformanceandbehaviorchanges.Usingdifferentactivitiestoreinforcethenewskillsreinforcesapplication.

Thefollowingactivitiesmaybeincludedinoneorallofthetrainingprograms:• Lecture/leader-led• Discussion• Reading• Roleplay• Casestudy• Video/audiopresentation• Test/quiz• Selfassessment

Teaching FormatsTheMathisGroupcreatesateaching/learningatmospherethatisveryupbeatandinteractive.Weoffercoursesinthreeformats:Face-to-Face,LiveInstructor-LedVirtual,andSelf-PacedOnline.

Face-to-Face:Inthisformat,studentswillusediscussions,cases,andgroupactivitiestofacilitatethecourse.Ineachsessiontaught,weusealaptop,PowerPoint,andLCD/Proximaprojector to introduce, explain, and summarize key concepts in the core competencies.Participants will interact and engage in discussions and small group analysis as well as debriefsandactionplansthroughouttheentirecourse.Coursesincludenumerousexamples,fun, and ways to engage the participants in a non-threatening manner. Our trainers are availableforconsultationwiththeparticipants.

Live, Instructor-Led, Virtual:Thisformatutilizesreal-timetrainingthatgivesthesameeducation and information to anyone around the world that participants receive at an onsite orpublicseminar.Organizationscancost-effectivelyprovidetrainingbyusingtechnologytoeliminatetravelexpensesandusingthatsavingtotrainmoreemployees.

Self-Paced Online:Thisformatoffers thesameinformationandexpertiseasouronsiteclasseswiththeconvenienceoftakingthecourseanytime,anywhere.Studentswilllearntips, techniques, and processes through online videos,which can be accessed 24/7 andcompleted at their ownpace.All courses, except forExamPrepBootCamps,must becompletedin60days.StudentsinExamPrepBootCampsaregivenaccessfor90days.


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Different Learning ConnectionsTheMathisGroupwill also differentiate learning categories to influence the participants during the trainingsessions.Wearewellawarethatparticipantslearndifferently.Inordertomagnifyimpactandimplementationofnewcorecompetencies,wemakesureeachprogramisfilledwithnumerouslearningtechniques.Thefollowinglearningmatrixwilldemonstratethedepthandcategoryoflearning.TheMathisGrouptakescarefulstepsofactiontomakesureweareinfluencingtheparticipantsthroughmentaldynamics,exposuretonewdata,inspirationalexamples,funactivities,andapplicationofnewskills.Thisentirepackageofinfluencingtheparticipantsbringsaboutthegreatestchangeinperformanceandbehavior.

Table#1

Learning Matrix

Learning Category CharacteristicsMental Eachcourseinvolvestechniquesthatstimulatethinking,deductive reasoning and decisiveness.

New Data Updatedmaterialandinformationarepresented.Eachcoursehas deepermaterialprovidedwithnewtechniquesdemonstrated.

Inspirational Examples Examples,illustrations,andanalogiesareusedineachcourseto create interest, interaction, and impact.

Activities Activitiesandcasestudiesarescatteredthroughouteachcourseto lock down the new skills and their usage.

Application Stepsofactionareusedtoreinforceusageofnewskills.

The Mathis Group is a PMI® Registered Educational Provider

TheMathisGroup isaProjectManagement Institute (PMI®)RegisteredEducationalProvider(R.E.P.)since2003.WearecommittedtoenhancingtheongoingprofessionaldevelopmentofPMI®Members, PMI®-certifiedProjectManagement Professionals (PMP®), and other projectmanagement stakeholders through appropriate project management learning activities andproducts.WehaveagreedtoabidebyPMI®establishedoperationalandeducationalcriteria,andaresubjecttorandomauditsforqualityassurancepurposes.Wehaveover40coursestoofferasaR.E.PworthProfessionalDevelopmentUnits(PDUs).


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Partial Government Client Listing

q CityGovernmentofAtlanticCityq ConsumerProductSafetyCommissionq DrugEnforcementAdministrationq FederalAviationAdministrationq FederalCommunicationCommissionq HawaiiCoastGuardq InternalRevenueServiceq IowaDepartmentofChildEnforcementq MichiganDepartmentofCivilServiceq MichiganDepartmentofHousingq NationalImageryandMappingAgencyq NationalInstitutesofHealthq NavalSurfaceWarfareCenterq SaginawPoliceDepartmentq SocialSecurityAdministrationq St.LouisCityPoliceq StateofKansasq StateofMichiganq StateofMissouriq UnitedNationsq UnitedStatesArmyAviationandMissle Commandq UnitedStatesDepartmentofAgricultureq UnitedStatesPostalService

Partial Client Listing

qAlumaxMetal,Inc.qAmerenqAmericanGeneralContractorsAssociationqArchColeqAtlanticCityHousingqBeverlyFarmFoundationqBlueCrossandBlueShieldqBrowardMedicalCenterqBrentwoodMedicalCenterqCareerTrack,Inc.qClydeUnionqCoopers&Lybrandq Enterprise LeasingqEntertainmentPublicationsqExelonqFederalReserveBankqFlatter&AssociatesqJPMorganq Kaiser Dentalq Knoll, Inc.qLearCorporationq Lucent TechnologyqMallinckrodtChemicalq Monsantoq MotorolaqNationalLouisUniversityqNovaSoutheasternUniversityqOklahomaStateUniversityqPhelpsCountyMedicalCenterq Portion Pak, Inc.qPPLCorporationq Protein TechnologiesqRalstonPurinaqSt.LouisPostDispatchqSt.LouisUniversityqSt.Luke’sHospitalqStarMedStaffingGroupqTCIqUnitedVanLineqVeracityEngineering


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Course Description: Thisfast-pacedbootcampprepareseachparticipantwithallthecorecompetenciestopassthe PMP®thefirsttime.Weteachyoutheterms,processes,andskillstopassthecoursewithminimalpostcoursestudy.Studentswillalsolearnmethodologiesfortakingnationaltests.Choosefromthefour-orfive-dayformattobestmeettheneedsofyouremployees.ThiscoursewillfollowProjectManagementInstitute’sknowledgeareas of the PMBOK® Guide.

Method of teaching: Students will use discussion, cases, and group activities to facilitate the course.

Project Management Course DescriptionsPMP® Exam Prep Boot Camp - 4 or 5 Day

You pass or we pay for the 2nd & 3rd attempt!

What You Receive• A Guide to the Project Management Body of

Knowledge (PMBOK® Guide) - 6th Edition• PMP® Study Guide 9th Edition byKim

Heldman• Courseworkbook• Flashcards• 30+ in class practice tests• 60+Freeonlinesimulationtests• Post-course coaching and mentoring• ProfessionalandSocialResponsibility• Test-takingstrategiesandtechniques• ProjectManagementdefinitions,process

charts and formulas• Practiceexams,scenariosandactivities

Contact Hours - 35

PMI’s Talent Triangle BreakdownTechnical - 30.25Leadership - 3.75Strategic-1.00

PMI’s Certification BreakdownPMP - 35.00PMI-ACP-4.75PMI-SP-4.75PMI-RMP-6.75PfMP - 5.00PMI-PBA-4.75


face-to-face

virtual instructor-led

self-paced online

The Mathis Group PMP® Exam Guarantee: In the unlikely event you do not pass the PMP®examthefirst time,TheMathis Group will pay for your second attempt within 30 days. If you do not pass the PMP®examthesecondtime,wewillpayforthethirdattemptwithin30days.AllretakesmustbecompletedbeforetheexamchangesonJune30,2020*Note:The Mathis Group will pay the retake fee amount that is applied to PMI®members.TheMathisGroupwillnotpayforanyreschedulingfeesassessedbyPMI®.

PMP® Exam Prep Course Content: The course content focuses on A Guide to the Project Management Body of Knowledge (PMBOK® Guide) - 6th Edition.

Examine the process groups:Initiating PlanningExecuting MonitoringandControllingClosing

Examine the knowledge areas:ProjectIntegrationManagementProjectScopeManagementProjectScheduleManagementProjectCostManagementProjectQualityManagementProjectResourceManagementProjectCommunicationsManagementProjectRiskManagementProjectProcurementManagementProjectStakeholderManagement


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Aftercare and Coaching Services

FollowingthecompletionofthePMPExamPrepBootCamp,eachstudentwillbegiventheopportunitytouseTheMathisGroup’sAftercareandCoachingServices.Inthetimebetweenfinishingthebootcampandwaitingtotakethecertificationexam,wewantourstudentstostayfocusedandcontinuetoreviewtheinformationlearnedintheclass.TheAftercareandCoachingServicescanbeusedasmuchoraslittleasneededbyeachindividualstudent.Theseservicesareincludedinthepriceoftheclass,anditisourhopethattheybeusedasneededtopreparefortheexam.

First,eachstudentwillbegivenaccesstoouronlineversionofthePMPExamPrepclasstouseforextrareviewandclarification.Byemail,eachwillreceivethecourselink,ausername,andpassword.Theyareencouragedtoreviewthesectionstheyfounddifficult.Theymayalsotakeadditionalpracticeexamsonline;thereare28newexamsintheonlineversion.

Second,eachstudenthasaccesstoTheMathisGroup’sstaffforanyquestionsorconcernsthatmayariseduringthereviewtime.Coachingwillbeavailablebyphoneand/oremailuntilthestudenthaspassedthecertificationexam.Itisnotuncommonforquestionstoariseabouttheexamoritscontent,andwewanttomakesureanswersare provided.

Wesuggestthestudentsscheduleandtaketheirexamswithin30daysoftheclass(theweekfollowingtheclassisthebesttime).Aftertakingtheexam,weaskthatthestudentscallour800#andreporttheirpass/failresultswithin24hours.Ifthestudentfailstheexam,wewillcontinuetooffercoachingbyphone/emailandprovideguidancein preparing for the second try.


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The Mathis Group PMI-ACP® Exam Guarantee: Intheunlikelyevent,youdonotpassthePMI-ACP®examthefirsttime,TheMathisGroupwillpayforyoursecondattemptwithin30days.IfyoudonotpassthePMI-ACP®examthesecondtime,wewillpayforthethirdattemptwithin30days.IfyoudonotpassthePMI-ACP®examafterthreeattempts,wewillrefundthebalanceoftheseminarpricetoyou!*Note:TheMathisGroupwillpaytheretakefeeamountthatisappliedtoPMI®members.TheMathisGroupwillnotpayforanyreschedulingfeesassessedbyPMI®.

Examine Agile Tools, Skills and Domains:• TheToolsandTechniquesandKnowledgeandSkillsareastopasstheexam•TheTasksofAgilePrinciplesandMindset•TheTasksofValue-drivenDelivery•TheTasksofStakeholderEngagement•TheTasksofTeamPerformance•TheTasksofAdaptivePlanning•TheTasksofProblemDetectionandResolution•TheTasksofContinuousImprovement

Course Description: Thisthree-day,fastpacedbootcampprepareseachparticipantwithallthecorecompetenciestopassthePMI-ACP®examthefirsttime.Weteachyoutheterms,processesandskillstopassthecoursewithminimalpostcoursestudy.Inaddition,thiscourseisbaseduponthePMI®-recommendedreferencematerialsonAgile,Scrum,XP,Lean,andotherAgileapproaches.


PMI-ACP® Exam Prep Boot Camp - 3 Day

What You Receive• PMI-ACP® Exam Prep 2nd Edition by

MikeGriffithsISBN#978-1932735987• In-DepthCourseWorkbook• Flashcards• Hundredsofpracticetestquestions

Contact Hours - 21

PMI’s Talent Triangle BreakdownTechnical - 15.75Leadership - 5.25


Examine Agile Methodologies and Processes:•ThefoundationofAgile,theAgileManifestoand

Principles•Scrumroles,meetings,tools,techniquesand

artifacts•XP(eXtremeProgramming)rolesandpractices•ComparingScrumandXProlesandpractices•LeandevelopmentpracticesinAgileProject

Management•Agileestimationtechniques•Agileteamdynamics,softskills,negotiation,and

coaching

•HowEpicsandUserStoriesarecreated•Dailystand-ups,informationradiators,teamspaces,

retrospecitves, and osmotic communications•Agilemetrics,includingvelocity,escapeddefects•Comparingadaptiveplanningandtraditionalproject

management•Value-drivendeliveryandValueStreamAnalysis•Productbackloggrooming•Problemdetectionandresolution

face-to-face


self-paced online


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Business Analysis Certification Boot Camp - 3 DayPDUs – 19.5

PMI’s Talent Triangle BreakdownTechnical - 19.50

PMI’s Certification BreakdownPMP - 19.50PMI-ACP-19.50PMI-SP-19.50PMI-PBA-19.50

Course Description: Thisthree-dayfastpacedbootcampprepareseachparticipanttotaketheStateBusinessAnalysis(BA)Certification.ThiscoursewillfocusonBusinessAnalysisskillsandtoolstaken form A Guide to Business Analysis Body of Knowledge (BABOK® Guide). Participants will go through each process and knowledge area of the BABOK® Guide to give a thorough understanding ofitscontent.TheclasswillcloseoutwiththetakingoftheStateBACertification.

Students will learn the basic roles of stakeholders and how to gather real requirements, allow requirementsgatheringtoinfluencethebusinesscase,andusecommunicationtechniquestostrengthenstakeholderrelationshipsthroughouttheentireprojectprocess.ThiscoursealignswithA Guide to Business Analysis Body of Knowledge (BABOK® Guide), 2nd edition. Each student will receive a copy of the BABOK® Guide, 2nd edition.

Method of teaching: Students will use discussion, cases, group activities, and tests to facilitate the course.

Course Objectives:Objective 1: Discuss the history of business analysis• Analyzehowtoimprovebusinessprocesses• Examinethesystemsdevelopmentlifecycle

Objective 2: Identify stakeholders and their roles• Definethebusinessanalystrole• Definebusinessanalystcompetencies

Objective 3: List and define BABOK® Guide’s knowledge areas• Definekeytermsusedinbusinessanalysis• Defineanddetailbusinessanalysisplanningand

monitoring

Objective 4: Discuss estimation techniques• Examinedecision,financial,andriskanalysis• Defineanddetailbusinessanalysiselicitation• Developtechniquesforconductingelicitation

Objective 5: Define and detail requirements management and communication• Discovertechniquesformanagingrequirements

traceability• Defineanddetailenterpriseanalysis• Definebusinessneed• Definebusinesscase• Defineanddetailrequirementsanalysis• Examinetechniquesforprioritizing

requirements• Analyzemodelsforrequirementanalysis• Defineanddetailsolutionassessmentand

validation• Discussvalidationtechniques

face-to-face



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Project Management Fundamentals - 1 Day


PDUs - 6.5


PMI’s Certification BreakdownPMP - 6.50

Course Description: Thisone-daycoursewillfocusonwaysemployeescanrunprojectsfasterandmoreeffectively.Thiscoursewillrecommendasix-phaseprocess,aswellasnumerouspreventativeactionstoefficientlyspeedupaproject.Participantswilllearnhowtosuccessfullycreate,monitor,andguidetheproject’sscopeandcriticalpath,andhowtomanagemultipleprojects.Participantswilldiagnoseandpreventproblemssuchasscopecreep,timeslippage,andteamconflicts.ThiscoursewillfollowtheProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Define the six-step project management process• Examinetheproject’slifecycle• Identifythetripleconstraintsofeveryproject• Definetheprojectdrivers

Objective 2: Discuss five ways to give proper leadership within culture• Designanagendaforthefirstprojectteammeeting• Summarizemajorareastobrainstorm• Managebrainstormingandplanningmeetings

Objective 3: Demonstrate interviewing techniques that will assist in determining project specifics• Reviewconstraintredflagstowatch• Showhowtoset,controlandmonitorprojectscope

Objective 4: Classify who to place on your project team• Createamodifiedcodeofconductforrunninganempoweredteam• Labelroledescriptionsandprojectresponsibilitieswhenyouhavenopositionpower

Objective 5: Examine forms in scheduling a project and possible scheduling issues

face-to-face


self-paced online


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The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• FormulateaWorkBreakdownStructure• Discoverhowtotrackmultipleprojects• Evaluate a real time line• Evaluate why time calculations are wrong• Examinecharacteristicsofamilestone• AnalyzestrengthsandweaknessesofaGanttchart

Objective 6: Define the critical path• Evaluate the strengths and weaknesses of a critical path• Discuss how to handle delays• Assesshowtocrashaproject

Objective 7: Examine steps in creating a project budget and developing a master budget control process• Discussimplementationofprojectplan

Objective 8: Identify seven things which must be communicated in every project• Applyclosedownchecklistsandhandoffprocedures


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Comprehensive Project Management - 2 Day


PDUs - 13



Course Description: Thisintensivetwo-daycoursewillfocusonwaysemployeescanrunprojectsfasterandmoreeffectively.Thiscoursewillrecommendasix-phaseprocess,aswellasnumerouspreventative actions to efficiently speedup a project.Participantswill learnhow to successfullycreate,monitor,andguidetheproject’sscopeandcriticalpath,andhowtomanagemultipleprojects.Participantswilldiagnoseandpreventproblems suchas scopecreep, timeslippage, and teamconflicts.ThiscoursewillfollowtheProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Define the six-step project management process• Examinetheproject’slifecycle• Definetheprojectdrivers• Identifythetripleconstraintsofeveryproject

Objective 2: Discuss five ways to give proper leadership within your culture• Classifyhowtomanagetheprojectthroughinfluenceratherthanpower• Designanagendaforthefirstprojectteammeeting• Identify a checklist for team meetings

Objective 3: Demonstrate interviewing techniques that will assist in determining project specifics• Reviewconstraintredflagstowatch• Showhowtoset,control,andmonitorprojectscope• Summarizemajorareastobrainstorm• Managebrainstormingandplanningmeetings

Objective 4: Classify who to place on your project team• Labelroledescriptionsandprojectresponsibilitieswhenyouhavenopositionpower• Createamodifiedcodeofconductforrunninganempoweredteam

face-to-face



18

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 5: Examine forms in scheduling a project and possible scheduling issues• FormulateaWorkBreakdownStructure• Discoverhowtotrackmultipleprojects• Evaluate a real timeline• Evaluate why time calculations are wrong• Examinethecharacteristicsofamilestone• AnalyzethestrengthsandweaknessesofaGanttchart

Objective 6: Define the critical path• Evaluate the strengths and weaknesses of a critical path• Discuss how to handle delays• Discusstheeffectsofalatestart• Summarizedangersignalsforwhichtowatch• Assesshowtocrashaproject

Objective 7: Examine steps in creating a project budget and developing a master budget control process• Discusstheimplementationofaprojectplan

Objective 8: Identify seven things which must be communicated in every project• Reviewwhoshouldbecommunicatedto• Evaluate the results of poor communication• Analyzesignsofpoorupdates• Describewaystocommunicatebadnews• Applyclosedownchecklistsandhandoffprocedures• Identifyphase-outoftheproject• Perform a postmortem


19


Mastering Project Management - 3 Day


PDUs - 19.5



Course Description: This three-daycoursewillprovideanoverviewof theprojectmanagementprocess. It will include applicable hands-on activities and team exercises to reinforce projectmanagementcorecompetencies.Participantswilllearntoolsandtechniqueswhichwillhelpthemrun their projects faster and more effectively. This course will follow the ProjectManagementInstitute’sprocessgroupsandknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Recognize the process groups and knowledge areas of project management• Identifythebenefitsofprojectmanagement• Describetheprojectmanager’sroleinprojectmanagement• Describeprojectcharter• Distinguishesthescopeofaprojectincludingscopestatementandscopedefinition• Explaintheworkbreakdownstructureofaprojectincludingdecomposition,milestones,criticalpath

Objective 2: Analyze activity sequencing and various tools: precedence diagramming method, arrow diagramming method, conditional diagramming methods• Examinevariousestimatingtools:analogousestimating,parametricestimating,PERTestimating,etc.• Examinetoolsforscheduledevelopmentincludingcriticalpathmethod,durationcompression,

simulation, and critical chain method• Interpretqualityplanningandexaminetoolssuchasbenefitcostanalysis,benchmarking,andflow

charting• Examinecommunicationplanning• Examineriskmanagementplanningandapplyariskmanagementplan• Analyzetoolsforriskidentification:brainstorming,interviewing,SWOTanalysis,Delphitechnique,etc.• Discuss risk monitoring and control

face-to-face



20

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 3: Discuss cost estimating and cost budgeting• Explainearnedvalueanalysisincluding:

-Schedulevariance-Costvariance-Costperformanceindex-Scheduleperformanceindex

• Defineandrecognizeprocurementplanning• Examinecontracttypes:fixedprice,costreimbursable,timeandmaterials,unitprice,andtargetprice• Discuss the solicitation process• Examinerequestsellerresponses,solicitation,andbidderconferences

Objective 4: Define and describe the following: • Projectteam• Characteristicsofeffectiveandineffectiveteams• Destructiveandsupportiverolesofteammembers• Team motivation• Team development

Objective 5: Evaluate how to perform quality assurance• Discussscopeverification,control,andreporting• Analyzewaystohandlescopechanges• Identify scope creep• Discuss schedule control• Discuss cost control• Defineperformancereporting

Objective 6: Summarize ethical considerations

Objective 7: Examine the process of closing a project including contract closure


21


Advanced Skills on Project Interviewing,Risk and Negotiation - 2 Day


PDUs - 15



Course Description: This two-day course will focus on ways to use communication to gather detailedinformationfromthecustomer,analyzetheinformation,andexpeditetheoutcomesdesiredby the customer.Participantswill understandhow to focus amessage and incorporatemeans togaininformationusingeffectivecommunicationskills.Thiscoursewillrecommendwaystobuildstrongercommunicationskillsandprovideinsighttodifferentcommunicationstyles.Participantswilllearnhowtoexamineandmeasureobjectiveswithincost,schedule,andculturalissues.Riskforthisprogramwillbeexaminedasdefiningtheprobabilityoftheproject.Thiscoursewillalsoexamineriskidentification,riskcommunication,andriskplanning.Inaddition,thiscoursewillexaminethestrategiesofsuccessfulnegotiationthroughouttheproject’slifecycle.Attendeeswilllearnthevalueofsuccessfulnegotiation,thenegotiationprocess,anddifferentnegotiationmodels.Thiscoursewillincludeexamplesofnegotiationoverscope,deadlines,change,andgettingthebestpricefromyourvendor.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareas of the PMBOK® Guide.


Course Objectives:Objective 1: Interviewing Module• Develop ways to increase understanding• Comparekindsofcommunication• Discusswhatcommunicationshouldbe

communicated upline• Examinereasonswhycommunicatinguplineis

extremelydifficult• Identifyquestionstoaskifmiscommunicationis

common• Discusshowtomatchyourbodylanguageand

the message• List characteristics of a poor listener• Predictobstaclesoflistening• Developtechniquesfordisagreeing

• Discuss caution signs that a disagreement is turningintoaconflict

• Createquestionswhichexplorethecustomer’sdesiresandrequirements

• Identifywaysofaskingquestionswhichopenupcommunication

• Examinefeedbacktechniquesforclarifyingtherealmessagebeinggivenfromthecustomer

• Choosewhichfollow-upquestionswilldetailtheexpressedwishesofthecustomer

• Analyzetheinterviewdataanddeterminetruerequirementsofthecustomer

face-to-face



22

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• Developasequenceofquestionswhich

encourages customers to give information freely• Evaluatethebestfeedbacktechniquetousein

mirroringtherequirementsbacktothecustomerfor approval

• Analyzeinterviewskillsthatwillgiveinsightintoanyproject

• Discusswhichareastobrainstorm• Assesshowtosetprojectobjectivesthatare

measurableandrealistic• Discuss collecting data and information

Objective 2: Negotiation Module• Defineanddetailnegotiationsinprojects

including interpersonal negotiations and contract negotiations

• Examinethenegotiationprocess• Listandexaminenegotiationstrategies• Analyzepreparationtechniquesfornegotiation• Examinehowtoleadthenegotiationprocess• Discusshowtodealwiththeotherparty’s

negative tactics• Examinehowtoalignthesupportofothers

before,during,andafterthenegotiation• Identify communication skills needed for

successful negotiation• Analyzewin-winnegotiations• Createstrategiesforcontrollingconflictin

negotiation• Discussnegotiatingtoresolveconflict• Evaluatehowtonegotiatewithyourproject

team• Examinenegotiationskillsforpurchasing• ExaminehowtouseBAFOtoyouradvantage

Objective 3: Risk Module• Examinehowtoconductriskanalysis• Discuss confronting the attitudes on risk• Listtechniquestoconfrontingrisk• Examineranking• Discuss performance, system, and process risks• Examinedatagathering• Explainhowtoevaluateplans• Examinehowtomanageriskplans• Discuss transferring risk• Examinemonitoringrisk• Develop risk teams• Createaspecialresponseteam• Describerisktradeoff• Definethemajorprocessesofriskmanagement• AnalyzetheprocessofPlanRiskManagement• ExaminetheprocessofIdentifyRisks• DiscusstheprocessofPerformQualitativeRisk

Analysis• DiscusstheprocessofPerformQuantitative

RiskAnalysis• ExaminetheprocessofPlanRiskResponses• ExaminetheprocessofImplementRisk

Responses• ExaminetheprocessofMonitorRisks


23


Agile Project Management - 2 DaySucceeding in a Project Filled with Uncertainty and Change


PDUs - 13



Course Description: AgileProjectManagementofficiallybeganin2001andhasbecomeapopularprojectmanagementapproach.Thistwo-daycoursewillexaminethefocusofenergizing,empowering,andenablingprojectteamstoprovidecustomervalueinastrongAgileframework.Participantswillexaminethevalueandprocesstoactivelyinvolvethecustomerindeliveringfeaturesandfunctionalitythroughoutthedurationoftheproject.Thiscoursewillexploreactionswhichreinforcetheabilitytorespondtoachangingprojectenvironmentwhilefocusingondeliveringhighcustomervalueineveryproject.


Course Objectives:Objective 1: Define Agile Project Management and the Agile manifesto• Comparewhytraditionalprojectsstruggleandfail• DiscusscriteriaonwhentousetheAgilemethodology• DiscusswhenandhowtousethehybridapproachtoutilizetraditionalProjectManagementandAgile

ProjectManagement• IdentifythesuccessfactorsofAgileProjectManagement• IdentifytheprinciplesofAgileProjectManagement• Comparepredictiveplanningandadaptiveplanning• DiscusstherightsandrolesoftheAgilebusinesscase

Objective 2: Define user stories, story mapping, Kanban boards, and burn down charts• Examinetheusageofproductvisionboxandproductbacklog• Discussthecharacteristicsofatimebox

Objective 3: Review how to use daily stand up meetings successfully• ExaminetheroleandcoreskillsoftheprojectmanagerinAgileProjectManagement• ExaminetheroleoftheculturetosupporttheprojectteaminAgileProjectManagement• ExaminetheengagingroleofthecustomerinAgileProjectManagement• DiscusscustomervalueinAgileProjectManagement

face-to-face


self-paced online


24

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 4: Examine strategies of Agile Project Management• ExamineAgilemodeling• Discuss the characteristics of the cone of uncertainty • DescribevaluestreaminAgileProjectManagement

Objective 5: Discuss the positives of co-location, information radiators and team space• Analyzetheplanningprocessesofinitiating,iteration,control,andcloseout• AnalyzeestimatinginAgileProjectManagementsuchassize,iteration,andreleases• AnalyzeschedulinginAgileProjectManagement• AnalyzetrackingandcommunicationinAgileProjectManagement• AnalyzeriskandchangesinAgileProjectManagement• ExaminetypesofcontractsthatworkbestwiththeAgileframework


25


Business Analysis: The BABOK® Way - 2 DayPDUs - 14


PMI’s Certification BreakdownPMP - 14.00PMI-PBA-14.00

Course Description: Business Analysis: The BABOK Way is a two-day course which will provide foundationalskillsinbusinessanalysis.Studentswilllearnthebasicrolesofstakeholdersandhowtogather real requirements fromeachstakeholder;allow requirementsgathering to influence thebusinesscase;andusecommunicationtechniquestostrengthenstakeholderrelationshipsthroughouttheentireprojectprocess.ThecoursealignswithA Guide to Business Analysis Body of Knowledge (BABOK®), 2nd edition.


Course Objectives:Objective 1: Discuss the history of business analysis• Analyzehowbusinessprocessesmaybe

improved• Examinethesystemsdevelopmentlifecycle

Objective 2: Identify stakeholders and their roles• Definethebusinessanalystrole• Definebusinessanalystcompetencies

Objective 3: List and define BABOK®’s knowledge areas• Definekeytermsusedinbusinessanalysis• Defineanddetailbusinessanalysisplanningand

monitoring

Objective 4: Discuss estimation techniques• Examinedecisionanalysis,financialanalysis,

and risk analysis• Defineanddetailbusinessanalysiselicitation• Developtechniquesforconductingelicitation

Objective 5: Define and detail requirements management and communication• Discovertechniquesformanagingrequirements

traceability• Defineanddetailenterpriseanalysis• Definebusinessneed• Defineandmodelapproachesincluding

waterfall, vee, agile, rad, legacy, prototype, evolutionary, and spiral

• Definebusinesscase• Defineanddetailrequirementsanalysis• Examinetechniquesforprioritizing

requirements• Analyzemodelsforrequirementanalysis• Defineanddetailsolutionassessmentand

validation• Discussvalidationtechniques

face-to-face



26


Business Analysis Fundamentals - 2 DayPDUs - 14



Course Description: Business Analysis Fundamentals is a two-day course which will provide foundationalskillsinbusinessanalysis.Studentswilllearnthebasicrolesofstakeholdersandhowto gather real requirements from each stakeholder; allow requirements gathering to influence thebusinesscase;andusecommunicationtechniquestostrengthenstakeholderrelationshipsthroughouttheentireprojectprocess.ThecoursecontentwasdevelopedusingA Guide to Business Analysis Body of Knowledge (BABOK®), 3rd edition (IIBA), Business Analysis for Practitioners (PMI), and other top BusinessAnalysisresources.


Course Objectives:Objective 1: Review an overview of business analysis• Discussthehistoryofbusinessanalysis• ShowtheBusinessAnalysisOverviewProcess• List BABOK®’s knowledge areas • Definekeytermsusedinbusinessanalysis• ExaminetheBusinessAnalysisapproach• Definethebusinessanalystrole• Definebusinessanalystcompetencies• ExaminetheBusinessAnalysistiers

Objective 2: Create a Business Analysis Plan• ExaminetheBusinessAnalysisPlanningProcess

Objective 3: Identify stakeholders and their roles• Listrequirementsinterviewquestions• Defineactivelistening

Objective 4: Analyze the Requirements• Examinerequirementselicitation• ExplaintheFeasibilityStudy• Examineproductandprojectscope


face-to-face


self-paced online


27

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 5: Uncover and Analyze Needs• CompareNeedsandRequirements• DesignaRootCauseAnalysis• CreatetheBusinessCase• ManageandEnforcetheScope• DefinetheScope

Objective 6: Define and Manage Requirements• CompareFunctionalandSupplementalrequirements• Examinetypesofrequirements• Defineanddetailrequirementsmanagement• Reviewguidelinesforwritingrequirements

Objective 7: Examine Project Life Cycle Models• Defineandmodelapproachesincludingwaterfall,vee,agile,rad,legacy,prototype,evolutionary,and

spiral

Objective 8: Create Tools to Use• ExaminetheZachmanFrameworkforUnderstandingOrganizations• SummarizeBusinessDrivers

Objective 9: Choose the Right Analysis Techniques• Analyzemodelsforrequirementanalysis• Discussestimationtechniques

Objective 10: Validate and Verify Solutions• Defineanddetailsolutionassessmentandvalidation• Discussvalidationtechniques• Discovertechniquesformanagingrequirementstraceability

Objective 11: Moving from Planning to Implementation• Preparerequirementspackage• Examinetransitioning

Objective 12: Examine Communication in Business Analysis• DiscovertheBusinessAnalyst’srole• ExamineBusinessAnalysisinanAgilemethodology


28


Conflict Management - 1 DayPDUs - 6.5

PMI’s Talent Triangle BreakdownLeadership - 6.50


Course Description: This one-day course will focus on ways to reduce professional or personal conflict.Participantswillgaininsightintowaystoacquirecontrolofvolatilesituationsandpreventangerfromescalating.Theywillreceiveclearstepsofactionforgettingtotherootoftheconflict.Ways to facilitate bad situations, techniques for gaining consensus, and simple confrontationtechniquesthatreducestresswillallbeexamined.


Course Objectives:Objective 1: Define conflict• Analyzeeightmostcommontimesforconflict• Identifysixreasonsforconflictamongworkers• Discussthepositivesideofconflict• Examinerulesforhandlinganger• Analyzehostilityandhowitsurfaces• Examinehowtohandlepersonaland

professional hostility• Comparelevelsofgroupconflict• Identifysevenstagesofgroupconflict

Objective 2: Review active listening skills• Discuss hedge words people use to distort

communication• Choosewordstousethathelp• Analyzetechniquespeopleusetoavoidissues

Objective 3: Create action plans for quick resolution• Createacodeofconductforcontrollinga

resolution meeting

face-to-face


Objective 4: Examine confrontation techniques• Comparewaystoconfrontotherswhilehelping

them save face• Reviewassertivenesstechniques• Applyfacilitationskillsforallowingeveryoneto

beheard• Discussthefacilitator’sresponsibilities• Createquestionstoguideothersthroughthe

process• Analyzewaystopreventarguing• Discuss times to make amends


29


Creating a Successful ProjectBusiness Case - 2 Day

PDUs - 13

PMI’s Talent Triangle BreakdownTechnical - 12.75Strategic-0.25


Course Description:Thistwo-daycoursewillfocusonthebusinesscase.Studentswilllearnwhatabusinesscaseis,whatitincludes,whyitisnecessaryforsuccessfulprojectmanagement,andhowtodevelopaoneforeveryproject.Studentswillalsolearnhowtoconductabusinesscasereviewtoensuretheproject’ssuccess.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledge areas of the PMBOK® Guide.


Course Objectives:Objective 1: Define business case• Identifypurposeofabusinesscase• Defineanddetailprojectcharter• Examinetherelationshipbetweenorganizational

strategyandthebusinesscase• Definecontentareasofabusinesscase

Objective 2: Discuss areas of document objectives, reasons, benefits and benefits realization• Discuss areas of timescale, costs and investment

appraisal• Defineanddetailsensitivityanalysis• Defineestimatingconceptsanddetailfour

models of estimating• Defineanddetailprojectdatacollection• Examinehardandsoftdata• Examinestrategiesforconvertingdatato

monetary values• Detailfivestepstoconvertingdatatomonetary

values

• Defineanddetailreturnoninvestment(ROI)• Defineanddetailbenefit/costratio,payback

period, net present value, internal rate of return

Objective 3: Examine the building/creation of a business case• Examinemethodsofdevelopingabusinesscase• Examinedifferentformatsforabusinesscase• Examinebusinesscasetemplates

Objective 4: Define business case review• Examinequestionstoaskduringabusinesscase

review• Defineinputsandoutputsfromabusinesscase

review• Examineoptionsafterabusinesscasereview

Objective 5: Identify levels of responsibility with a business case• Analyzeabusinesscaseexample

face-to-face


self-paced online


30


Creating an Optimistic Project Management Environment - 1 Day

PDUs - 6.5



Course Description: In this one-day course participantswill examine how having an optimisticenvironment will impact employee production. They will analyze what causes workplace negativity, examinetheimpact,anddiscoverhowtocultivateoptimism.Studentswillexaminehowloyalty,trust,andlaughteraffecttheworkplace.Studentswillalsodiscusshowtomanagemultiplegenerations.


Course Objectives:Objective 1: Analyze the definition of optimism and negativity• Comparethetraditionalandoptimisticworker• Examinetheimpactofnegativity• Reviewthecommonmistakesaboutoptimism• Describethecostofnegativity

Objective 2: Evaluate what causes workplace negativity• Examinethebenefitsofbeingpositive• Discuss how negativity personally impacts

employees

Objective 3: Compare the personalities which kill optimism• Comparedifferentinfluencesintheworkplace• Examineself-esteem

Objective 4: Define emotional intelligence• Examineemotionalperception,facilitation,

understanding, and management• Summarizetheinfluenceofflow

Objective 5: Differentiate positive and negative labeling• Examinelaughterintheworkplace• Examinepositiveanddestructiveworkplace

characteristics• Reviewhowtocultivateoptimism• Examinethesixstepstoemotionalresilience

Objective 6: Discuss how to manage different age groups• Reviewthedifferentgenerations• Examinethecharacteristicsofmillennials• Discover how to manage multiple generations

face-to-face



31


Creating Project Estimates in a Fixed Environment - 1 Day

PDUs – 6.5


PMI’s Certification BreakdownPMP - 6.50PMI-ACP-6.50PMI-SP-6.50PfMP - 6.50PMI-PBA-6.50

Course Description: Inthisone-daycourse,participantsfocusonsuccessfulwaystoestimateprojectresources and gain skills which allow them to create a realistic project estimate. Organizationsstrugglewithprojectsduetoineffectiveestimates.Manypeoplebelievethereisnoneedtocreateanestimateifthebudgetandtimetablearebeingdictated.Thiscourseensurestheabilitytodetailtheestimatesbyusingavarietyofestimatingtechniquesanddiscussestheconfidenceofthoseestimates.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Explore the foundation for project estimation• Defineprojectestimating• Discussrolesofindividualswhohaveestimatingresponsibilities• Definethelifecycleforestimatingtheproject• Investigatetheevolutionofprojectestimates• Createprojectestimatingmetrics• Explainoriginsofestimatingvariances• Explorethequalitiesofagoodprojectestimates

Objective 2: Detail the preparation needed to create realistic estimates• Liststakeholderstobeinterviewed• Examineprojecthistory• Prepare an estimating plan• Createaprojectestimatingapproach• Discuss perception of level of accuracy• Explorethepurposeforestimates

Objective 3: Evaluate and create estimates for the project• Examinethelevelsofschedulingandestimating• CreateaWBStoassistinestimating


face-to-face



32

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• Analyzethegatheringofcorrectestimatinginformation• CreateaCPMestimatingapproach• Discuss who are the estimators• Createaresourcebreakdownstructure• Examinetheanalogousestimatingtechniques• Examinetheparametricestimatingtechniques• Examinethebottom-uptechniques• Discusstherangeestimatingtechniques• Investigate the need to limit optimism when estimating• Definehowprogressiveelaborationworks• Analyzetheimpactofriskonprojectestimating

Objective 4: Explore how to manage project estimates• Definethebaselineandhowitworks• Createaresourceplan• Discuss the estimating management cycle• Evaluate tools for managing estimates

Objective 5: Improve estimating processes• Discusstheneedtocomparebeginningestimatestoendingestimates• Createanimprovementplanforestimates• Explorehowtoaudittheestimationprocess• Analyzethestepsforconductingalessonslearnedontheprojectestimates


33


Dealing with Conflict and Negativity in a Project Management Environment - 1 Day

PDUs - 7



Course Description: This one-day course will focus on ways to reduce professional or personal conflictandnegativity.Participantswillgaininsightintowaystoacquirecontrolofvolatilesituationsand prevent anger from escalating. They will learn how to turn negative situations around. They willreceiveclearstepsofactionforgettingtotherootoftheconflict.Attendeeswillexaminewhynegative situations ripple into every area of the organization. They will discover ways to facilitate badsituations,techniquesforgainingconsensus,andsimpleconfrontationtechniquesthatwillreducestress.


Course Objectives:Objective 1: Define conflict • Discussthepositivesideofconflict• Analyzecommontimesforconflict• Identifyreasonsforconflictamongworkers

Objective 2: Examine rules for handling anger• Choosewordstousethathelp• Createactionplansforquickresolution• Analyzehostilityandhowitsurfaces• Examinehowtohandlehostility• Comparelevelsofgroupconflict• Examinesevenstagesofgroupconflict

Objective 3: Review active listening skills• Discuss hedge words used to distort

communication• Analyzetechniquespeopleusetoavoidissues

Objective 4: Examine conflict and facilitation strategies• Comparewaystoconfrontotherswhilehelping

them save face• Examineconfrontationtechniques• Reviewassertivenesstechniques• Applyfacilitationskillsforallowingeveryoneto



face-to-face



34


Dealing with Conflict and Negativity in a Project Management Environment - 2 Day


PDUs - 14



Course Description: This two-day course will focus on ways to reduce professional or personal conflictandnegativity.Participantswillgaininsightintowaystoacquirecontrolofvolatilesituationsand prevent anger from escalating. They will learn how to turn negative situations around. They willreceiveclearstepsofactionforgettingtotherootoftheconflict.Attendeeswillexaminewhynegativesituationsrippleintoeveryareaoftheorganization.Theywilldiscoverwaystofacilitatebadsituations, techniques forgainingconsensus, and simple confrontation techniques thatwill reducestress. They will create approaches to turn a negative situation into an optimistic workforce.


Course Objectives:Objective 1: Define conflict • Discussthepositivesideofconflict• Analyzeeightmostcommontimesforconflict• Identifysixreasonsforconflictamongworkers

Objective 2: Examine rules for handling anger• Choosewordstousethathelp• Createactionplansforquickresolution• Analyzehostilityandhowitsurfaces• Examinehowtohandlepersonalandprofessionalhostility• Comparelevelsofgroupconflict• Examinesevenstagesofgroupconflict

Objective 3: Review active listening skills• Discuss hedge words people use to distort communication• Analyzetechniquespeopleusetoavoidissues

face-to-face


self-paced online


35

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 4: Create a code of conduct for controlling a resolution meeting• Comparewaystoconfrontotherswhilehelpingthemsaveface• Examineconfrontationtechniques• Reviewassertivenesstechniques• Applyfacilitationskillsforallowingeveryonetobeheard• Discussthefacilitator’sresponsibilities• Createquestionstoguideothersthroughtheprocess• Analyzewaystopreventarguing• Discuss times to make amends

Objective 5: Examine definition of negativity• AnalyzethecostofnegativityinU.S.organizations• Evaluate the challenges of the modern workplace• Formulateafive-stepapproachinexaminingnegativity• ReviewtheCIAwaynegativitygrows• Discusssituational,habitual,andchronicnegativity• Discusstheeffectofsomeoneelse’snegativityonyou• Createstairstepstowardnegativity• Assessresultsofnegativity• Comparewaysindealingwiththenegaholics• Develop rules for confronting negativity• Analyzehowtobreakthevictimcomplex• Definewaystoimpactnegativeculture• Discusshowtofightpersonalnegativity

Objective 6: Evaluate the inner/personal dialog• Identifythefamilyinfluence• Assesswaysforrebuildingtrust• Createanactionplan


36


Emotional Intelligence for Project Managers - 3 Day


PDUs - 19.5



Course Description: Thisthree-daycoursewillfocusonwaysprojectmanagerscanunderstandanduseemotionalintelligenceintheirpersonallivesandintheworkplace.Studentswillbeintroducedtothebasicconceptsofemotionalintelligenceandwilllearnhowtoapplythemtotheirprojectgoals.Studentswilllearntoevaluatethemselves,theirprojectteams,andtheirstakeholders.Studentswillbeabletoutilizetheconceptsinordertoleadahigh-functioningteamtoprojectsuccess.


Course Objectives:

Objective 1: Define emotional intelligence• Defineemotionalintelligenceconcepts• Reviewthehistoryofemotionalintelligence• Identify emotional intelligence models

Objective 2: Identify and discuss the benefits of emotional intelligence for the project manager• Listtheattributesandskillsofaneffectiveprojectmanager• Identify areas of improvement needed

Objective 3: List and define an emotional intelligence framework in project management• Self-awareness• Self-management• Socialawareness• Relationshipmanagement• Team leadership

Objective 4: Explore the domain of self-awareness• Identifythefamiliesofemotionandemotionalredflags• Identifyandexploretechniquestoimproveself-awareness

face-to-face



37

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 5: Explore the domain of self-management• Discuss self-control• Identify emotional triggers • Exploreaprocessformanagingemotions

Objective 6: Explore the domain of social awareness• Defineempathyandlearntechniquestoimproveempatheticlistening• Useanemotionalintelligenceassessmentchecklist• Identify and discuss organizational awareness• Identifyanddiscussemotionalboundaries• Identifyandexploretechniquesforimprovingsocialawareness

Objective 7: Explore the domain of relationship management• Identifyrelationshipcompetenciesfortheprojectmanager• List and discuss the steps to stakeholder relationships• Explorerelationshipstrategiesfordevelopingothers• Exploretechniquesfortruthtelling• Exploretechniquesformanagingrelationshipsonprojects

Objective 8: Explore the domain of team leadership• Identifyprojectteamleadershipcompetencies• Explorecommunicatingwithemotionalintelligence• Identifyanddiscussmethodsofprojectcommunications• Exploreconflictmanagementusingemotionalintelligence• Exploreprojectteamconcepts• Discuss creating a positive team environment

Objective 9: Explore emotional intelligence on multiple/complex projects• Identifyanddiscussconcernsofprojectmanagersforlargescaleprojects• Listanddefinedifferentleadershipstyles• Exploreemotionalintelligenceinvirtualteams


38


Fast Start: Facilitative Workshop for Creating Best Practices for the

Project Management Environment - 3 Day


PDUs - 19.5



Course Description: Fast-Start: Facilitative Workshop for Creating Best Practices for the Project Management Environment isanon-site,three-dayworkshop.Thisisnotatrainingcourse,butaninstructor-ledfacilitationeffortwithyourstafftocreatecustomizedProjectManagementBestPracticesforyourorganization,PMO,orinternalProjectCenterofExcellence.

Fast Start: Facilitative Workshop will useyourstafftodevelopprojectmanagementprocessesforyourorganizationthatareadjustedtoyourculture,managementstyles,organizationaltypeandamountofcontrolsdesiredbyuppermanagement.Itwillallowyourorganizationtohaveablueprintofprocessestogivedirectiononbuildingandshapingtheprojectmanagementcultureandmethodologyforthefuture.Eachprocesswillnotonlyfocusonwhatyourorganizationisdoingnow,butalsoonwhatyoudesireittodointhefuture.Wheredoyouwantyourprojectmanagementmethodologytodriveyourorganizationalprojects?

Fast Start: Facilitative Workshop allowsyourstafftowalkawaywithallmajorprocessesforsuccessfullyrunningprojectinyourenvironmentcustomizedtoyourowncultureandorganization.

Method of teaching: Instructor-led facilitation. Participants will use flip charts, Post-it notes, and group activities to document all processes and methodology.

Course Objectives:Objective 1: Analyze the PMO model, authority and how it fits into organizational culture• CreatetheProjectBestPracticesmethodologyandservices• DiscusstheProjectBestPracticesrolesandresponsibilities

Objective 2: Examine internal processes and methodologies• Discussvariousenvironmentsinwhichprojectmanagementcanbestructured• Examinehowinternalprojectmanagementprocesseswillimpactorganizationalchange• Examinehowinternalprojectmanagementprocesseswillimpactinternalculture

face-to-face


39

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 3: Describe what you want your customized Project Management Best Practices to do• Identifytheclassificationofprojectsfromabasictolargeprojecttodetermineprojectrigor• Discusswhatistobeclassifiedanoperationalworkitemcomparedtoaproject

Objective 4: Discuss training and mentoring provided by management to shift to the new project• Organize Management Best Practices• ExaminecorecompetenciesandateamdevelopmentassociatedwithPMBestPractices• CreatemetricsformeasuringtheProjectManagementBestPracticeseffectively• Discuss evaluation and oversight strategies for the PMO and management• Discussthebenefitsofcreatinganinternalcertification


40


Mastering the Interview and Gathering of Project Requirements - 2 Day

PDUs - 13




Course Description: This two-day course will focus on ways to gather detailed, specific, andquantifiablerequirementsfortheproject.Thiscoursewillteachstudentshowtoanalyzetheinformationandexpeditethedesiredgoals,objectives,andoutcomesgivenbythecustomer.Participantswillunderstandhowtomovebeyondthegatheringofbasicorsurfacelevelrequirementsdiscussedbythecustomertothosewhicharedetailedandmeasurableandneededforprojectsuccess.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Explore the requirements gathering process• Understandtheiterativeandincremental

developmentofrequirements• Discusstheevolutionofrequirements

Objective 2: Scope the problem, goals or objectives• Defineproblemstheprojectwillremove• Setthegoalstheprojectwillachieve• Definetheobjectivestheprojectwillmeet• Explorehowmuchanalysisshouldbeused• Discuss the advantage and disadvantage of using

a structured interview• Analyzethetypesofquestionsneededtogather

the right information

Objective 3: Understand and document the real problem • Exploreanddefinesymptoms• Explorehowtoconductarootcauseanalysis

Objective 4: Document the different types of requirements• Discussinputandoutputrequirements• Discussreliabilityrequirements• Analyzeperformancerequirements• Exploresafetyandenvironmentalrequirements• Defineaccessibilityrequirements• Exploresecurityortrainingrequirements

face-to-face



41

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 5: Evaluate the process or processes that will be affected• Mapthepresentprocessbeingfollowed• Mapthedesiredprocesswhenaprojectis

completed• Discuss the changes and impact to culture

Objective 6: Convert project objectives to scope deliverables• Discuss the outcomes • Explorethemetricstobemeasured

Objective 7: Detail functional requirements• Definefunctionalrequirements• Discussorganizationalcapabilitiesthesystem

will support• Explorebehaviorsoroperationsinwhichthe

system will act or respond

Objective 8: Detail non-functional requirements• Definenon-functionalrequirements• Discusshownon-functionalrequirementsare

similar to constraints• Explorehownon-functionalrequirements

stipulate a physical or performance characteristic

Objective 9: Detail conditional requirements• Definewhentouseanalternativesetof

requirements

Objective 10: Develop a WBS from the project objectives• CreateaWBSwithworkpackages• Estimate cost using work packages• DetailaWBS

Objective 11: Explore requirements associated with quality• Findmissingrequirements• Prioritizetherequirements

Objective 12: Communicate project requirements• Communicateprojectrequirementstothe

stakeholders• Communicateprojectrequirementstothe

customer• Communicateprojectrequirementstotheteam

Objective 13: Understand auditing of project requirements• Understandinternalaudits• Understandexternalaudits


42


Microsoft Project 2016 Basics - 1 DayPDUs - 6.5




Course Description:ThiscoursewillfocusonhelpingindividualswhouseMicrosoftOfficeProjectProfessional2016.Thecoursewillcover thecritical skillsnecessary tocreateandmodifyaprojectplanfile inMicrosoftProject.Variousskillsrelatedtotheprojectplanthatwillbeaddressedincludecreatingtasks,managingresources,andorganizingresourceassignments.Bytheendofthiscourse,attendeeswillbeabletocreateaprojectplanfilecontainingtasksandorganizethesetasksinaworkbreakdownstructurecontainingtaskrelationships.Theywillalsobeabletocreateandassignresourcesandfinalizetheprojecttoimplementtheprojectplan.

Method of teaching: Students will use Microsoft Project 2016 Professional to work through example modules and create their own project plan.

Course Objectives:Objective 1: Examine Microsoft Project, Project Management, and You• Discussthehigh-levelbenefitsofadedicated

projectplanningandmanagementtools• ExaminethedifferencesbetweenProject

StandardandProjectProfessional• Examinethemajornewfeaturesintroducedin

the 2016 edition• Discuss skills development strategy for

masteringprojectinthecontextofagoodprojectmanagementpractice

Objective 2: A guided tour of MS Project 2016• ReviewnewfeatureswithMSProject2016

Professional• ExaminetheBackstageviewtoshareand

manageProjectfiles• ExaminetheFluent(Ribbon)interfaceand

QuickAccesstoolbar• Examineapplyingdifferentviewstosee

informationpresentedindifferentways• Examinereportstoquicklycommunicatethe

statusofaprojectplan

Objective 3: Starting a new plan• Createanewprojectplan• SettingNonworkingdaysinaProjectPlan• Examineavailablebasecalendarsandcreating

working-timeexceptionsintheprojectcalendar• Examineprojectproperties

Objective 4: Building a task list• ExaminehowtoaddaProjectSummaryTask• ExaminehowtoaddaRecurringTask• ExaminehowtoCreateMilestonesinaProject

Planfile• ExaminehowtoOrganizeTasksintoPhases• ExaminehowtoenterTaskDurationEstimates• ExaminehowtolinkDependentTasks• DiscussTop-DownandBottom-Uptask

planning• ExamineAutomaticandManuallyscheduled

tasks• IdentifyDeliverablesintheProjectPlanFile

face-to-face


43

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• ExaminedocumentingtaskswithNotesand

Hyperlinks• ExaminehowtosetaTaskDeadline

Objective 5: Examine how to setup resources• Examinehowtosetupresourceinformationfor

thepeoplewhoworkonprojects• Discussbestpracticesforenteringresource

names• Examinehowtoenterresources’maximum

capacity• Examinehowtoenterresourcepayrates• Examinehowtogetresourcecostinformation• Examineadjustingworkingtimeinaresource

calendar• Examinehowtosetupcostresources• Examinehowtodocumentresourceswithnotes

Objective 6: Examine how to assign resources to tasks• Examinehowtoassignaresourcetoatask• DiscusstheSchedulingFormula• ExaminehowtoControlWorkwhenAddingor

RemovingResourceAssignments• DiscussEffort-DrivenScheduling• ExaminehowtoAssignCostResourcestoTasks• Examinehowtochecktheplan’sduration,cost,

and work

Objective 7: Examine how to Format and Sharing a Project Plan• ExaminehowtoCustomizetheGanttChart

view• ExaminehowtoCustomizetheTimelineview• ExaminehowtoDrawonaGanttChart• ExaminehowtoCopyViews• ExaminehowtoPrintViews• ExaminehowtoCustomizeandPrintProject

Reports


44


Microsoft Project 2016 Intermediate - 1 DayPDUs - 6.5




Course Description:ThiscoursewillbuildupontheskillslearnedintheMicrosoft Project 2016 Basic course. ThiscoursewillgobeyondsimplypreparingaprojectplantolookingattheskillsneededtouseMicrosoftProjectduringtheProjectImplementationphase.Attheendofthiscourse,studentswillbeabletomanagestraightforwardprojectsthroughtheproperassignmentoftasksandresourcesandbeabletotrackprogressandreportonaproject.


Course Objectives:Objective 1: Examine how to track project progress• ExaminehowtoSaveaProjectBaseline• ExaminehowtoTrackaProjectSchedule• ExaminehowtoEnteraTaskCompletion

Percentage• ExaminehowtoEnterActualValuesforTasks• DiscussEvaluatingifaProjectisonSchedule

Objective 2: Examine how to Fine-Tune Task Scheduling• ExaminehowtosettaskrelationshipswithTask

Path• Examinehowtoadjusttasklinkrelationships• Examinehowtosettaskconstraints• Discuss interrupting work on a task• Examinehowtoadjustworkingtimefor

individual tasks• Discuss controlling task scheduling with task

types• Discuss assignment units, peak, peak units, and

the scheduling formula• Discusstasktypesandeffort-drivenscheduling

Objective 3: Examine how to Fine-Tune Task Details• ExaminehowtoEnterDeadlineDates• ExaminehowtoEnterFixedCosts• ExaminehowtoSetupRecurringTasks• ExaminehowtoViewtheProjectsCriticalPath• ExaminehowtoScheduleSummaryTasks

Manually

Objective 4: Examine how to Fine-Tune Resource and Assignment Details• Examinehowtosetupresourceavailabilityto

applyatdifferenttimes• Examinehowtoentermultiplepayratesfora

resource• Examinehowtosetupresourcepayratesto

applyatdifferenttimes• Examinehowtosetupmaterialresources• Examinehowdelaythestartofassignments• Examinehowtoapplycontourstoassignments• Examinehowtoapplydifferentpayratesto

assignments

face-to-face


45

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• Examinehowtoassignmaterialresourcesto

tasks• Discussvariableconsumptionratesformaterial

resources• Examinehowtoviewresourcecapacity• Examinehowtoadjustassignmentsinteam

planner view

Objective 5: Examine how to Fine-Tune the Project Plan• ExaminehowtoviewResourceAllocationsOver

Time• DiscussEvaluatingResourceAllocations• ExaminehowtoResolveResource

Overallocations Manually• ExaminehowtoLevelOverallocatedResources• ExaminehowtoChecktheProject’sCostand

FinishDate• Examinehowtoinactivatetasks

Objective 6: Examine how to Organize Project Details• ExaminehowtoSortProjectDetails• ExaminehowtoGroupProjectDetails• ExaminehowtoFilterProjectDetails• Examinehowtocreatenewtables• DiscusscreatingCustomFields• Examinehowtocreatenewviews

Objective 7: Examine how to Track Progress on Tasks and Assignments• ExaminehowtoUpdateaBaseline• DiscussSavingInterimProjectPlans• ExaminehowtoTrackActualandRemaining

ValuesforTasksandAssignments• Discuss how to enter actual costs manually• ExaminehowtoTrackTimephasedActualWork

forTasksandAssignments• DiscussCollectingActualsfromResources• ExaminehowtoRescheduleIncompleteWork


46


Microsoft Project 2016 Advanced - 1 DayPDUs - 6.5


PMI’s Certification BreakdownPMP - 6.50PMI-RMP-6.50


Course Description:ThiscoursewillbuildupontheskillslearnedintheMicrosoft Project 2016 Intermediate course. This course will demonstrate advanced features of the application, including emphasis on customization oftheapplicationitself.Attheendofthiscourse,studentswillbeabletoexchangeprojectplandatawithotherapplications,customizeelements,automateactivitiesinProjectwithmacrosandreuseprojectplaninformation.


Course Objectives:Objective 1: Examine how to View and Report on Project Status• ExaminehowtoIdentifyTasksThatHaveSlipped• DiscussProjectVariance• DiscussProjectCommunication• ExaminehowtoReviewTaskCosts• ExaminehowtoReviewResourceCosts• ExaminehowtoReportProjectCostVariancewithaStoplightView

Objective 2: Examine how to Apply Advanced Formatting and Printing• ExaminehowtoformataGanttchartview• Discuss additional Gantt chart formatting features• Examinehowtoformatatimelineview• Examinehowtoformatanetworkdiagramview• Examinehowtoformatacalendarview• Examinehowtoprintandexportviews

Objective 3: Examine how to Apply Advanced Report Formatting• Examinehowtoformattablesinareport• Examinehowtoformatchartsinareport• Examinehowtocreateacustomreport

face-to-face


47

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 4: Examine how to Customize Microsoft Project• Discusssharingcustomelementsbetweenplans• Examinehowtorecordsmacros• Examinehowtoeditmacros• Examinehowtocustomizetheribbonandquickaccessbar

Objective 5: Examine how to Share Information with Other Programs• Examinehowtocopyandpastedatatootherprograms• ExaminehowtoopenotherfileformatsinProject• ExaminehowtosavetootherfileformatsfromProject• DiscussworkingwithfilesfrompreviousversionsofProject• ExaminehowtogeneratevisualreportswithExcelandVisio

Objective 6: Examine how to Consolidate Projects and Resources• Examinehowtocreatearesourcepool• Discuss creating a dedicated resource pool• Examinehowtoviewassignmentdetailinaresourcepool• Examinehowtoupdateassignmentsinasharerplan• Examinehowtoupdateresourceinformationinaresourcepool• Examinehowtoupdateallplans’workingtimesinaresourcepool• Examinehowtolinknewplanstoaresourcepool• Examinehowtochangesharerplanassignmentsandupdatingaresourcepool• Examinehowtoconsolidateplans• Examinehowtocreatedependenciesbetweenplans


48



Performance Improvement - 2 DayImpacting the Quality of Your Organization

PDUs - 13



Course Description: This two-day course is designed to teach skills which are vital for improving qualityintheworkplace.Thiscoursewillfocusonstrongprojectmanagementskills,clearlydefinedteamfunctions,andpointedcommunicationnecessarytodrivequalitythroughouttheorganization.Participantswilllearnhowtofacilitateandimplementqualityinitiatives,monitorthecollectionofdata,andexploreplanningandmonitoringofqualityprojects.


Course Objectives:Objective 1: Compare old and new philosophies• Definequalityfortoday• Developapproachesforadjustingculture• Identify a prevention mentality rather than a reactive one• Evaluatedatathatmustbeanalyzed

Objective 2: Discuss guidelines for executing continuous quality• Examinecontinuousprocessimprovement• Describerulesforcontinuousimprovement• Analyzewherecontinuousimprovementcanhelp• Discusssymptomsofqualityconcerns• Identifyacontinuousimprovementteam’sconcern• Discuss ways to reduce resistance from organizations• Compareroadblockstocontinuousimprovementandqualityinitiative• Predictcharacteristicsinthecostofquality• Choosetechniquesforinvolvingco-workers• EvaluateDeming’ssevendeadlydiseases• DiscusstheapproachesofDeming,JuranandCosbytoquality

face-to-face



49

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 3: Identify steps for creating a quality action plan• Discussimplementationofthequalityactionplan• Examinewaysofmonitoringthequalityactionplan• Createimprovementrules• Analyzehowtoconductqualityaudits

Objective 4: Discuss management’s role compared to that of the frontline employee• Examinehowtoshiftfrommanagementdecisionmakingtoteamdecisionmaking• Recognizefivewaystogiveproperleadershipwithinaculture• Labelroledescriptionsandprojectresponsibilitieswhenyouhavenopositionpower• Designanagendaforthefirstprojectteammeeting• Identifyseventhingswhichmustbecommunicatedineveryprojectmeetingtokeepothersinformed

Objective 5: Define the project drivers• Showhowtoset,control,andmonitorprojectscope• FormulateaWorkBreakdownStructureforspeedingupthequalityapproach• Evaluatethestrengthsandweaknessesofacriticalpathindevelopingqualityinitiatives• Examinehowtohandledelaysonprojectswhiledrivingqualityforward• Discussimplementationofaprojectplan

Objective 6: Apply close down checklists and handoff procedures• Identifyphaseoutoftheprojectplan

Objective 7: Conduct a postmortem• Examinehowbestpracticesofaprojectcanmakethedifferenceinfuturesuccess


50


PMBOK® Guide Overview - 1 DayPDUs - 6.5



Course Description: This one-day course gives students an overview of the current Project Management Body of Knowledge (PMBOK® Guide).Studentswilllearnthefiveknowledgeareasand key process groups within each.


Course Objectives:Objective 1: Define a project• Discussthebenefitsofprojectmanagement

Objective 2: Examine the PMBOK® Guide’s knowledge areas

Objective 3: Examine the initiating process group• DiscusstheDevelopProjectCharterprocess• DiscusstheIdentifyStakeholdersprocess

Objective 4: Examine the planning process group• DiscusstheDevelopProjectManagementPlanprocess• DiscussthePlanScopeManagementprocess• DiscusstheCollectRequirementsprocess• DiscusstheDefineScopeprocess• DiscusstheCreateWBSprocess• DiscussthePlanScheduleManagementprocess• DiscusstheDefineActivitiesprocess• DiscusstheSequenceActivitiesprocess• DiscusstheEstimateActivityDurationsprocess• DiscusstheDevelopScheduleprocess• DiscussthePlanCostManagementprocess• DiscusstheEstimateCostsprocess• Discuss the Determine Budget process• DiscussthePlanQualityManagementprocess• DiscussthePlanResourceManagementprocess (Continued on next page)

face-to-face



51

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• DiscusstheEstimateActivityResourcesprocess• DiscussthePlanCommunicationsManagementprocess• DiscussthePlanRiskManagementprocess• DiscusstheIdentifyRisksprocess• DiscussthePerformQualitativeRiskAnalysisprocess• DiscussthePerformQuantitativeRiskAnalysisprocess• DiscussthePlanRiskResponsesprocess• Discuss the Plan Procurement Management process• DiscussthePlanStakeholderEngagementprocess

Objective 5: Examine the executing process group• DiscusstheDirect&ManageProjectWorkprocess• DiscusstheManageProjectKnowledgeprocess• DiscusstheManageQualityprocess• DiscusstheAcquireResourcesprocess• Discuss the Develop Team process• Discuss the Manage Team process• DiscusstheManageCommunicationsprocess• DiscusstheImplementRiskResponsesprocess• DiscusstheConductProcurementsprocess• DiscusstheManageStakeholderEngagementprocess

Objective 6: Examine the monitoring & controlling process group• DiscusstheMonitor&ControlProjectWorkprocess• DiscussthePerformIntegratedChangeControlprocess• DiscusstheValidateScopeprocess• DiscusstheControlScopeprocess• DiscusstheControlScheduleprocess• DiscusstheControlCostsprocess• DiscusstheControlQualityprocess• DiscusstheControlResourcesprocess• DiscusstheMonitorCommunicationsprocess• DiscusstheMonitorRisksprocess• DiscusstheControlProcurementsprocess• DiscusstheMonitorStakeholderEngagementprocess

Objective 7: Examine the closing process group• DiscusstheCloseProjectorPhaseprocess


52


Proactive Communication and Interview Skillsfor Gathering Business Requirements - 1 Day


PDUs - 6.5



Course Description: This one-day course will focus on ways to use communication to gather detailedinformationfromthecustomer,analyzetheinformation,andexpeditetheoutcomesdesiredbythecustomer.Participantswillunderstandhowtofocusamessageandincorporatemeanstogaininformationusingeffective communication skills.This coursewill recommendwaysofbuildingstrongercommunicationskillsandwillprovideinsighttodifferentcommunicationstyles.Participantswilllearnnewpowerbyusingcertainwordstoimpactthemessageandbyaskingquestionsthatgetnoticed.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:

Objective 1: Evaluate how to approach people• Identify perception• Examinewhatimpactsperception• Comparereducingperceptiondifferences

Objective 2: Discuss how to gain understanding• Analyzecommunicationstyles• Develop ways to increase understanding• Comparekindsofcommunication• Describewhatcommunicationshouldbecommunicatedupline• Examinereasonswhycommunicatinguplineisextremelydifficult• Identifyquestionstoaskifmiscommunicationiscommon• Discusshowtomatchyourbodylanguageandthemessage• List characteristics of a poor listener• Predictobstaclesoflistening• Identifywaysofaskingquestionswhichopenupcommunication

face-to-face



53

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 3: Examine techniques for disagreeing• Discusscautionsignsthatadisagreementisturningintoaconflict

Objective 4: Create questions which explore the customer’s desires and requirements• Recognizewhichfollowupquestionswilldetailtheexpressedwishesofthecustomer• Analyzetheinterviewdataanddeterminetruerequirementsofthecustomer• Developasequenceofquestionswhichencouragescustomerstogiveinformationfreely• Examinefeedbacktechniquesforclarifyingtherealmessagebeinggivenfromthecustomer• Evaluatethebestfeedbacktechniquetouseinmirroringtherequirementsbacktothecustomerfor

approval• Analyzeinterviewskillsthatwillgiveinsightintoanyproject

Objective 5: Discuss which areas to brainstorm when doing a client project• Examinehowtosetprojectobjectivesthataremeasurableandrealistic• Discuss collecting data and information• Evaluatehowtoanalyzeaproblem• Analyzethebestskillsandpersonnelneededtosuccessfullyfulfillthisproject• Evaluatewaystocreateaprojectplan,setexpectations,andmonitorprogress


54


Program Management - 2 DayPDUs - 13



Course Description: Program Managementisatwo-dayclassdesignedtoofferdirectioninmanagingseveralprojectsunderacommonumbrella.Theseprojectswilloftenrunwithinthesametimeframe,usingthesameresources.Aneffectiveprogrammanagercanseeanoverviewofthewholepicturewhile still attending to the individual pieces.


Course Objectives:Objective 1: Define program management• Discuss strategic planning in program management• Examineproposalmanagement• Examinetheprogrammanagementplan• Examinestructureddiagramsinmanagingtheprogram• Identify program control• Discuss program control tools • Examinetheprogrammanager’sroleandresponsibilities• Identifythecustomer’sroleinprogrammanagement• Discussteamselectionandteambuildingwithintheprogram

Objective 2: Identify program management problems and propose solutions• Discussproblemswithmulti-projectplanning• Examinethetripleconstraintsinprogrammanagement

Objective 3: Examine program funding resources and authorization• Discussbudgetsandcostcontrolwithinaprogram• Discussprogramorganizationandstaffing• Describeriskassessmentandmanagementwithintheprogram• Identifycommunicationmanagement,externalandinternal• Examinetimemanagementwithintheprogram

face-to-face



55


Project Change Management - 2 DayHow to Implement, Track, and Control Project Changes


PDUs - 13



Course Description: This two-day seminar will show students how to implement, track, and control changestotheproject.Thisseminarwillfocusonwaystoreducetheuncertaintyofprojectchanges.Studentswilllearnhowtoanalyzeeachchangewhiledevelopingprocesses,toolsandtechniqueswhich can be used immediately. This course will follow one or more of Project ManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Discuss the definition of change• Identify proactive and reactive characteristics• Analyzewhypeopleresistchange• Examinefourtypesofchange• Examinefiverolesofchangeagents• Examinethedriversofchange• Classifytheroadblockstochange

Objective 2: Identify three areas that impact change in people• Assessfivenewfocusesfromchange• Examinesixwaysfearhinderschange• Examinesevenqualitiesofaparalyzedstate• Identifyeightfactorsthatdetermineaperson’sviewpoint• Comparefourwayspeoplerespondtochange• Discusswhentocreatechangequicklyorgradually• Formulateachecklisttohelpdetermineresistance• Identifyhowtodealwithsetbacks

Objective 3: Create a strategy for change• Analyzeaforcefieldanalysis• Createanactionplan• Comparechangecontroltochangemanagement

face-to-face



56

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• Discuss what is included in integrated change control• Explaintoolsforintegratedchangecontrol• Discussthebenefitsforwrittenchangerequests

Objective 4: Examine schedule changes• Examineprocurementchanges• Examinecontractchangecontrol• Examinescopechangecontrol• Examinecostchangecontrol• Createchangemanagementprocesses

Objective 5: Discuss sources of change• Createchangeduetocorrectiveactions• Createchangeduetopreventativeactions

Objective 6: Discuss how to monitor and verify changes have been completed• Discuss change authorization policies• Createastrategyforexaminingriskafterchangeapproval• Analyzetherolesandresponsibilitiesofchangecontrolboard• Listthebenefitsofdocumentationinvarioussituations• Analyzetheimpactofchange

Objective 7: Define change control board• Comparepositiveandnegativechangecontrolboards• Discusswhoshouldbeonthechangecontrolboard• Createaninternalprocesstoworkwithchangecontrolboard• Discussbestpracticesforchangecontrolboard


57


Project Change Management - 3 DayA Systematic Approach to Controlling Project Changes


PDUs - 19.5



Course Description: This three-day seminar will show students how to implement, track, and controlchanges to theproject.Thisseminarwill focuson theexaminationof thechangecontrolboard,procedureswhichwillguideconfigurationmanagement,andwaystonegotiatechangeswiththecustomer.Studentswill learnhow toprotect thechangemanagementprocesswhilepleasingthecustomer.Thiscoursewill followoneormoreofProjectManagement Institute’sknowledgeareasof thePMBOK® Guide.


Course Objectives:Objective 1: Discuss the definition of change• Identify proactive and reactive characteristics• Analyzewhypeopleresistchange• Examinefourtypesofchange• Examinefiverolesofchangeagents• Examinethedriversofchange• Classifytheroadblockstochange

Objective 2: Identify three areas that impact change in people• Assessfivenewfocusesfromchange• Examinesixwaysfearhinderschange• Examinesevenqualitiesofaparalyzedstate• Identifyeightfactorsthatdetermineaperson’s

viewpoint• Comparefourwayspeoplerespondtochange• Discusswhentocreatechangequicklyor

gradually• Formulateachecklisttohelpdetermine

resistance• Identifyhowtodealwithsetbacks

Objective 3: Create a strategy for change• Analyzeaforcefieldanalysis• Createanactionplan• Comparechangecontroltochangemanagement• Discuss what is included in integrated change

control• Explaintoolsforintegratedchangecontrol• Discussthebenefitsforwrittenchangerequests

Objective 4: Examine configuration management• Identifythebenefitsofconfiguration

management• Identifyanddetailthekeyelementsof:

-Configurationmanagement-Configurationidentification-Configurationcontrol-Configurationstatusaccounting-Auditofconfiguration

face-to-face



58

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 5: Examine schedule and procurement changes• Examinecontract,scope,andcostchange

control• Createachangemanagementprocess

Objective 6: Discuss sources of change• Createchangeduetocorrectiveactions• Createchangeduetopreventativeactions

Objective 7: Discuss how to monitor and verify changes have been completed• Discuss change authorization policies• Createastrategyforexaminingriskafterchange

approval• Analyzetherolesandresponsibilitiesofchange

controlboard• Listthebenefitsofdocumentation• Analyzetheimpactofchange

Objective 8: Define change control board (CCB)• ComparepositiveandnegativeCCBs• DiscusswhoshouldbeontheCCB• CreateaninternalprocesstoworkwithCCB• DiscussbestpracticesforCCB

Objective 9: Identify the roles of change management for the project manager, project sponsor, team members, and the CCB

Objective 10: Identify and detail the fields of a change request form• Createachangerequestform• Discusschangerequesttiming• Identifyanddetailthefieldsofachangerequest

log• Discuss unmanaged and managed changes

regarding time, energy, and resources

Objective 11: Examine negotiation skills in project change management• Identify negotiation personalities• Discussmakingoffersandcounteroffers

Objective 12: Discuss when to walk away• Examinehumanresponsestochange• Discussresponsestocontrollablechange• Discussresponsestouncontrollablechange


59


Project Communications Management – 1 DayPDUs – 6.5



Course Description: Thisone-day coursewill focusonways touseproject communication andcommunicationtheoriestoinfluenceotherswithinandoutsideoftheprojectteam.Participantswilllearn how to focus on framing the data and information in a correct manner. Participants will also learntheproperusageofwordsandlanguageforinfluencingprojectstakeholders.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Analyze the value of project interviews• Evaluate how to approach people• Identify perception• Examinewhatimpactsprojectperception• Comparereducingperceptiondifferences

Objective 2: Discuss how to gain understanding• Demonstrate what to do when you mess up• Analyzecommunicationstyles• Develop ways to increase understanding• Comparekindsofprojectcommunication• Describewhatcommunicationshouldbecommunicatedupline• Examinereasonswhycommunicatinguplineisextremelydifficult• Identifyquestionstoaskifmiscommunicationiscommon• Detail characteristics of a poor listener• Predictobstaclesoflisteningduringprojects• Examineprojectcommunicationchannels

Objective 3: Define project management’s role in project meetings• Describeingredientsofeffectiveprojectmeetings• Evaluatereceivingfeedbackonperformance• Designresponsestonegativeprojectfeedback

face-to-face



60


Project Communications Management - 2 DayPDUs - 13



Course Description: This two-day course will focus onways to use project communication andcommunicationtheoriestoinfluenceotherswithinandoutsideoftheprojectteam.Participantswilllearn how to focus on framing the data and information in a correct manner. Participants will also learntheproperusageofwordsandlanguageforinfluencingprojectstakeholders.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.



Objective 2: Discuss how to gain understanding• Demonstrate what to do when you mess up• Analyzecommunicationstyles• Develop ways to increase understanding• Comparekindsofprojectcommunication• Describewhatcommunicationshouldbe



common• Evaluateverbalsofteners• Detail characteristics of a poor listener• Predictobstaclesoflisteningduringprojects

Objective 3: Define project management’s role in project meetings• Describeingredientsofeffectiveproject

meetings• Evaluatereceivingfeedbackonperformance• Designresponsestonegativeprojectfeedback

Objective 4: Examine techniques for disagreeing• Discuss caution signs that a disagreement is

turningintoaconflict• Formulatesevenstagesofintergroupconflictin

projectteams• Describewaystoreduceintergroupconflictin

projectmeetings

Objective 5: Define the processes in Project Communications Management• DetailtheprocessofPlanCommunications

Management• DetailtheprocessofManageCommunications• DetailtheprocessofMonitorCommunications

face-to-face


self-paced online


61


Project Cost Management - 1 DayPDUs - 6.5



Course Description: This one-day course will focus on basic cost management theories andtechniques.Studentswilllearnhowtogivevaluetothecustomerbeyondcost.Therewillalsobeadiscussiononwaystogettheprojectbackontrackandhowtoadjustbudgetingissuesduringoverexpenditures.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasof the PMBOK® Guide.


Course Objectives:Objective 1: Examine budgeting basics• Reviewestimating

techniques- Past history-Effort-Hours-Resources-Contingency

-Rework-Labor- Technology- Pilot program- Training-Rollout-Building/facility

- Maintenance-Follow-up

• Discuss the pre-estimating process• Evaluate constraint estimating• Examineteamdesign• Discussexpertestimating• Analyzecostprojections• Assesscreativestepstoestimating• Detailtheproblem

Objective 2: Examine estimating the initial cost• List constraints which impact cost• Comparecostcontrolsystems• Discusscostestimatebasics• Reviewtypesofestimates• DiscoverhowtofiguretheROIonyourproject• Discover how to allocate costs

Objective 3: Discuss how to handle emergencies• Evaluate unplanned work• Examinescopecreep• Examinescopechange• Identify what to do when the estimate is too high• Examinehowtogettheprojectbackonbudget

Objective 4: Define the processes of Project Cost Management• ExaminetheprocessofPlanCostManagement• ExaminetheprocessofEstimateCosts• ExaminetheprocessofDetermineBudget• ExaminetheprocessofControlCosts

face-to-face


self-paced online


62


Project Integration Management – 1 DayPDUs – 6.5




Course Description: Thisone-daycoursewillfocusonwaysemployeescanrunprojectsfasterandmoreeffectively.Thiscoursewillteachparticipantshowtosuccessfullycreate,monitor,andguidetheproject’sscopeandcriticalpathandhowtomanagemultipleprojects.Participantswilldiagnoseandpreventproblemssuchasscopecreep,timeslippage,andteamconflicts.Lastly,thiscoursewillexaminetheentireprocessofprojectplanningandhowtocreatesuccessfulpracticesinthefuture.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Define the six-step project management process• Examinetheproject’slifecycle

Objective 2: Design a proactive interview process • Demonstrateinterviewingtechniquesthatwillassistindeterminingprojectspecifics• Showhowtoset,control,andmonitorprojectscope• Managebrainstormingandplanningmeetings

Objective 3: Classify who to place on your project team• Labelroledescriptionsandprojectresponsibilitieswhenyouhavenopositionpower• Createamodifiedcodeofconductforrunninganempoweredteam• Classifyhowtomanagetheprojectthroughinfluenceratherthanpower

Objective 4: Examine forms in scheduling a project and possible scheduling issues• FormulateaWBS(WorkBreakdownStructure)• Evaluate a real timeline• Evaluate why time calculations are wrong• AnalyzestrengthsandweaknessesofaGanttchart


face-to-face



63

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 6: Identify important items which must be communicated in every project• Reviewwhoshouldbecommunicatedto• Describewaystocommunicatebadnews

Objective 7: Apply close down checklists and handoff procedures• Identifyphaseoutoftheproject• Perform a postmortem

Objective 8: Examine the integration process in project management• Examineintegrationskillsneededbytheprojectmanager• Definethethreemajorprocessesinprojectintegration• Detailtheintegrationprocessofprojectplandevelopment• Detailtheintegrationprocessofprojectplanexecution• Detailtheintegrationprocessofprojectchangecontrol


64


Project Integration Management - 3 Day


PDUs - 19.5CEUs - 2.0



Course Description:Thisthree-daycoursewillfocusonwaysemployeescanrunprojectsfasterandmoreeffectively.Thiscoursewillrecommendasix-phaseprocess,aswellasnumerouspreventativeactionstoefficientlyspeedupaproject.Participantswilllearnhowtosuccessfullycreate,monitor,andguidetheproject’sscopeandcriticalpathandhowtomanagemultipleprojects.Participantswilldiagnoseandpreventproblemssuchasscopecreep,timeslippage,andteamconflicts.Lastly,thiscoursewillexaminetheentireprocessofprojectplanningandhowtocreatesuccessfulpracticesinthefuture.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Define the six-step project management process• Examinetheproject’slifecycle• Assessfivewaystogiveproperleadershipwithinculture• Identifythetripleconstraintsofeveryproject• Definetheprojectdrivers

Objective 2: Design an agenda for the first project team meeting• Demonstrateinterviewingtechniquesthatwillassistindeterminingprojectspecifics• Reviewconstraintredflagstowatch• Showhowtoset,control,andmonitorprojectscope• Summarizemajorareastobrainstorm• Managebrainstormingandplanningmeetings• Identify a checklist for team meetings• Analyzesignsofpoorupdates

Objective 3: Classify who to place on your project team• Labelroledescriptionsandprojectresponsibilitieswhenyouhavenopositionpower• Createamodifiedcodeofconductforrunninganempoweredteam• Classifyhowtomanagetheprojectthroughinfluenceratherthanpower

face-to-face



65

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 4: Examine forms in scheduling a project and possible scheduling issues• FormulateaWBS,workbreakdownstructure• Discusshowtotrackmultipleprojects• Evaluate a real timeline• Evaluate why time calculations are wrong• Examinecharacteristicsofamilestone• AnalyzestrengthsandweaknessesofaGanttchart

Objective 5: Define the critical path• Evaluate the strengths and weaknesses of a critical path• Describehowtohandledelays• Discusseffectsofalatestart• Assesshowtocrashaproject• Summarizedangersignalstowatch


Objective 7: Identify seven things which must be communicated in every project• Reviewwhoshouldbecommunicatedto• Evaluate the results of poor communication• Describewaystocommunicatebadnews

Objective 8: Apply close down checklists and handoff procedures• Identifyphaseoutoftheproject• Perform a postmortem

Objective 9: Examine the integration process in project management• Examineintegrationskillsneededbytheprojectmanager• Definethethreemajorprocessesinprojectintegration• Detailtheintegrationprocessofprojectplandevelopment• Detailtheintegrationprocessofprojectplanexecution• Detailtheintegrationprocessofprojectchangecontrol


66


Project Management Mistakes and How to Avoid Them for Project Success - 2 Day

PDUs – 13



Course Description: Thiscoursewillexplore14commonprojectmanagementmistakesmadeduringthelifecycleofaproject.Mistakesareidentified;solutionsaredevelopedandappliedsothatthesemistakesaremanageableoravoidedalltogether.ThiscoursewillfollowtheProjectManagementInstitute’sprocessgroupsandknowledgeareasofthePMBOK® Guide. Each student will receive a copyofthebook,21 Deadly Project Management MistakesbyDr.KeithMathis.

Method of teaching: Studentswillusediscussion,cases,andgroupactivitiestofacilitatethecourse.

Course Objectives:Objective 1: Examine the mistake of planning before a customer interview is completed

Objective 2: Examine the mistake of top-down planning

Objective 3: Examine the mistake of vague roles and responsibilities definition

Objective 4: Examine the mistake of little accountability when productivity is low

Objective 5: Examine the mistake of an unrealistic timeline

Objective 6: Examine the mistake of a limited risk analysis

Objective 7: Examine the mistake of a poor communication plan

Objective 8: Examine the mistake of no project audits

Objective 9: Examine the mistake of turf battles

Objective 10: Examine the mistake of not monitoring the critical path

Objective 11: Examine the mistake of conflict with culture and project command

Objective 12: Examine the mistake of overcommitting team members

Objective 13: Examine the mistake of not confronting the status quo

Objective 14: Examine the mistake of no close down plan for ending the project

face-to-face



67


Project Management Mistakes and How to Avoid Them for Project Success - 3 Day


PDUs – 19.5



Course Description: Thiscoursewillexplore21commonprojectmanagementmistakesmadeduringthelifecycleofaproject.Mistakesareidentified;solutionsaredevelopedandappliedsothatthesemistakesaremanageableoravoidedalltogether.ThiscoursewillfollowtheProjectManagementInstitute’sprocessgroupsandknowledgeareasofthePMBOK® Guide. Each student will receive a copyofthebook,21 Deadly Project Management MistakesbyDr.KeithMathis.

Method of teaching: Studentswillusediscussion,cases,andgroupactivitiestofacilitatethecourse.

Course Objectives:Objective 1: Examine the mistake of no established project methodology with fits organizational culture

Objective 2: Examine the mistake of planning before a customer interview is completed

Objective 3: Examine the mistake of top-down planning with little input from those working on the project

Objective 4: Examine the mistake of creating teams with improper skills

Objective 5: Examine the mistake of vague roles and responsibilities definition

Objective 6: Examine the mistake of little accountability when productivity is low

Objective 7: Examine the mistake of an unrealistic timeline

Objective 8: Examine the mistake of a shallow WBS

Objective 9: Examine the mistake of no implementation plan

Objective 10: Examine the mistake of a limited risk analysis

face-to-face



68

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 11: Examine the mistake of a poor communication plan

Objective 12: Examine the mistake of no project audits

Objective 13: Examine the mistake of inadequate performance appraisals

Objective 14: Examine the mistake of turf battles

Objective 15: Examine the mistake of not monitoring the critical path

Objective 16: Examine the mistake of no system to track change orders

Objective 17: Examine the mistake of conflict with culture and project command

Objective 18: Examine the mistake of overcommitting team members

Objective 19: Examine the mistake of not confronting the status quo

Objective 20: Examine the mistake of no close down plan for ending the project

Objective 21: Examine the mistake of not creating best practices


69


Project Management Office (PMO) - 3 DayCreating a Center of Excellence for Efficient Project Delivery


PDUs - 19.5



Course Description: This three-day course will give each participant an in-depth opportunity to engage inacompleteexaminationof thebreadthof theProjectManagementOffice.Participantswillexaminetherole,purpose,anddifferentmodelsused,aswellashowanorganizationwouldapproachestablishingaPMO.Participantswilllearnbestpracticesforestablishing,managing,andsuccessfullyleadingtowardprojectexcellencewithaPMO.WewilldiscussmethodologiesforthePMOthatwillallowstudentstounderstandandimplementprojectmanagementcorecompetenciesacrosstheorganization.


Course Objectives:

Objective 1: Examine why a PMO fails• Discuss various environments in which a PMO will thrive• Discuss the reasons why any organization should consider a PMO• ExaminehowaPMOimpactsorganizationalchangeandinternalculture• ExaminethePMOinrelationshiptoportfoliomanagement• RelatethePMOtoprojectmanagement• Examinetherelationshipwithprogrammanagement• DiscussthedifferencesbetweenaProjectOfficeandaCenterofExcellence• CreatealistofstandardsthePMOwillfollow• List what a PMO should do• Identify how the PMO should support the strategic plan• DiscussthelinkbetweenstrategicobjectivesandPMO• AnalyzethePMOmodel• ApplyPMOgovernance

Objective 2: Assemble the right PMO staff• ExaminetheroleofexecutiveleadershipandsponsorshiptothePMO• CreatethePMOmethodologyandservices• DiscussthePMOrolesandresponsibilities

face-to-face



70

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• Discuss organizational change and acceptance of the PMO• DiscusstrainingandmentoringprovidedbyPMO• Examinecorecompetenciesandateamdevelopmentmodel

Objective 3: Develop a curriculum for internal project management training• Discussthebenefitsofcreatinganinternalcertification• CreatemetricsformeasuringthePMOeffectively• Discuss evaluation and oversight strategies• Examineprojectrecoveryprocessesandsolutions• Developamodelforcreatinginternalbestpractices

Objective 4: Discuss better ways of establishing customer relationships• ExaminetherelationshipbetweenaPMOandvendorcontractor


71


Project Monitoring, Evaluation, and Oversight - 2 Day


PDUs - 13



Course Description:This two-daycoursewill examinehow toestablishprocessesandevaluationtechniquesforauditingprojectsolutions.Studentswilllearndatacollectiontechniquesandhowtoconvertsoftdatatomonetaryvalueswhichcanbemeasuredandevaluated.Studentswilldiscovervarious audits andhow tomeasureproject components suchasperformance, resources, planning,customerrelationships,andvendor-contractorrelationships.Thiscoursewillalsofocusonestablishingprocess improvements in themaintaining of oversight procedures. Studentswill be able to applywidely accepted standards and preferred evaluation and oversight principles, as well as provide means tocompile,analyze,andoptimizeprojectperformance.Wewillexplorewaystodeliverfeedbackandmake recommendations to the appropriate individuals in the organization. This course will follow one or more of ProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Define project oversight and why it is needed in organizations• Develop evaluation processes and procedures• Comparethedifferencebetweenresearchandevaluation• Evaluate current hindrances facing organizations when conducting oversight• Analyzevariouswaysofsettingstandardsandmeasurementsforprojects• Examineprojectmetricsandrequirements• Defineinternalstakeholdersforoversightandevaluation• Discussbenchmarkingtechniques• Definethewhat,whyandhowofevaluation• Developmethodstoevaluateprojectsyoudidnotcreate• Discuss models of successful evaluation• Classifykeysuccessfactors

face-to-face


self-paced online


72

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 2: Examine data collection methods, formats and data analysis• Evaluate ways to measure skills and knowledge• AnalyzehowtocalculateandinterpretROI• Identify application and implementation costs• Discuss forecasting methods• Design evaluation templates and tools to conduct audits

Objective 3: Examine project planning audit• Examineprojectperformanceaudit• Examineprojectresourceaudit• Comparetechnologyaudits• Examinecustomeracceptanceaudit• Discuss vendor-contractor audits• Createevaluationreportsthatimpacttheorganizationinapositiveway

Objective 4: Discuss methods for making recommendations which encourage rather than disrespect• Evaluaterecordingtechniquesformakingrecommendations• Discuss recovery assessment processes• Examinerecoveryindicators• Examineaprojectrecoveryplan


73


Project Performance Management - 2 DayPDUs - 13



Course Description: This two-day course will focus on developing strategies for tracking performanceinprojectteams.Participantswillexamineissuessuchasbenchmarkingperformanceandestablishingagapbetweendesiredprojectperformanceandpreferredperformance.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Discuss advantages of performance management• Identify performance needs• Identifyperformancetoprojectdirectives• Analyzewaystocommunicateperformanceexpectationsineveryproject

Objective 2: Define ways in discovering the performance gap• Classifybenchmarkingtechniquesofpresentperformance• Discuss training and the performance gap

Objective 3: Examine questions to ask in determining project performance• Discusshowtobreakdownprojectperformanceintounderstandablesteps• Definehowtomaptheperformancemap• Reviewmonitoringofprojectperformanceindicators

Objective 4: Show how to link operational goals to project performance• Analyzementoringrolesinadvancingprojectperformance• Examinetheimpactofincorporatingbestpracticesinprojectperformance• Evaluatehowtocreateaprojectperformanceresultsmatrix• Developaprojectperformancedevelopmentplantotransitionteammemberstowardpeakperformance

face-to-face



74


Project Procurement Management - 1 DayPDUs - 6.5



Course Description: This one-day course is structured to lay the proper foundation for procurement principles and processes. The emphasis of this program is to help teams or individuals learn how to function in the procurement world in day-to-day operations. This course will follow one or more of ProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Examine the contracting process• Comparethedifferentbuyingdecisions• Comparethedifferentbuyingroles• Discuss the methods of contracting• Evaluatethebenefitsofcompetition• Analyzefailurewithcompetition

Objective 2: Examine non-competitive contracting• Definesealedbids• Discusssimplifiedagreements• Comparecontractingtypes• Discuss time, material, hours• Examinevalue-basedpricing• Examinefixedbasedpricing• Explainpurchaseorders• Describeevaluatingandawardingcontracts

Objective 3: Construct a SOW• Createspecificsforaproposal• Examinemanagingproposals• Discuss how to conduct a search for contract

source

Objective 4: Create a selection matrix• Labelselectionratings• Develop scoring criteria• Explainratingriskanalysisoftheproposal

Objective 5: Examine negotiation• Discuss the principles of negotiation• Evaluate systems for successful negotiation

Objective 6: List price and budgeting requirements• Examineinterpretingchanges• Analyzetheterminationofcontracts• Discover how to handle appeals and

disagreements in contract• Examinecontractcloseoutplanning

Objective 7: Define the processes of Project Procurement Management• Detail the process of Plan Procurement

Management • DetailtheprocessofConductProcurements• DetailtheprocessofControlProcurements

face-to-face



75


Project Quality Assurance, Monitoring, and Auditing - 2 Day

PDUs - 13



Course Description: In this two-day course, participants will focus on issues such as how to maintain quality by using audits and evaluations formonitoring purposes. Quality theories taught byDrs.Deming and Juran will be included as foundations for implementing new quality initiatives. Inaddition,severaltypesofprojectauditswillbeexploredasameansofcontrollingtheprojectwithmoreefficiency.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareas of the PMBOK® Guide.

Methods: Students will use discussion, cases, and group activities to facilitate the course.

Course Objectives:Objective 1: Examine continuous process improvement for project processes• Discussfivekeycheckpointsforquality

management• Analyzethemainlinequalityandmonitoring

processes• Analyzethespecificactionstoimprovequality• Discussquantitativemeasurements• Examinethesixgeneraltypesofcost

Objective 2: Analyze the tools for quality control• EvaluateDeming’s14pointstomaintaining

quality• IdentifyJuran’s10symptomstoquality

problems• Definethethreemajorprocessesofproject

qualitymanagement• Examinetheprocessofqualityassurance• ListthenineC’sofquality• EvaluatethefourstepstoForceFieldAnalysis• Discusssevenkeystoproblemsolving

implementation

Objective 3: Examine benefits of project auditing• Analyzeprojectperformanceaudit• Examinecustomeracceptanceaudit• Discuss methods for making recommendations• Comparerecordingtechniquesformaking

recommendations• Developprojectauditperformancepoints

Objective 4: Discuss recovery assessment process and model• Examinerecoveryindicators• Examineaprojectrecoveryplan• Discuss recovery lessons learned

face-to-face


self-paced online


76


Project Quality Management - 1 DayPDUs - 6.5



Course Description: In this one-day course, participants will focus on how to deliver the level of qualitythatisrequiredbythecustomerandhowtokeepcontinuousimprovementthroughouttheproject. In addition, this coursewill also exposeparticipants tovariousprojectquality tools andteachthemhowtousethosetoolsinaprojectsetting.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Compare old and new philosophies in project management• Definequalityfortoday’sprojects• Identify a prevention mentality rather than a

reactive one• Setupguidelinesforexecutingcontinuous

qualitythroughtheproject• Discusssymptomsofqualityconcernsinpast

andfutureprojects

Objective 2: Predict characteristics to the cost of quality in projects• Choosetechniquesforinvolvingco-workers• EvaluateDeming’ssevendeadlydiseases• IdentifyJuran’ssix-stepapproachtoquality

Objective 3: Define the processes Project Quality Management• ExaminetheprocessofPlanQuality

Management• ExaminetheprocessofManageQuality• ExaminetheprocessofControlQuality

Objective 4: Examine creative solutions in solving project plans• EvaluatethefourstepstoForceFieldAnalysis• DiscussthebenefitsofForceFieldAnalysis• Definecontingencyplanningandexaminethe

crisis correctly• Evaluatethestrengthofprojectaudits

Objective 5: Define recovery plan• Examinetherangeofprojectrecovery• DiscussthenineC’sofquality

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77


Project Quality Management - 2 Day


PDUs - 13



Course Description: In this two-day course, participants will focus on additional planning of the projectwhileexaminingissuessuchashowtokeepcontinuousimprovement,symptomsofqualityconcerns,andhowtomaintainqualitythroughout theproject.Inaddition,participantswillstudytechniques and theories taught byDrs.Deming and Juran as foundations for implementing newqualityplans.Specifically,thiscoursewillfocusonconductingriskanalysis,problemsolving,handlingconflict,andmaintainingqualitythroughouttheentireproject.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:

Objective 1: Compare old and new philosophies in project management• Definequalityfortoday’sprojects• Identify a prevention mentality rather than a reactive one• Evaluatedatathatmustbeanalyzed• Setupguidelinesforexecutingcontinuousqualitythroughtheproject• Examinecontinuousprocessimprovementforprojectprocesses• List rules for continuous improvement• Analyzewherecontinuousimprovementcanhelp• Discusssymptomsofqualityconcernsinpastandfutureprojects• Designacontinuousimprovementfortheprojectteam’sconcern• Judgewaystoreduceresistancefromorganizationalculture• Compareroadblockstocontinuousimprovementandqualityinitiative

Objective 2: Predict characteristics to the cost of quality in projects• Choosetechniquesforinvolvingco-workers• EvaluateDeming’ssevendeadlydiseases• IdentifyJuran’ssix-stepapproachtoquality

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78

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 3: List steps for creating a quality action plan in projects• Discussimplementationofthequalityactionplan• Examinewaysofmonitoringthequalityactionplan• Identify the strengths and weaknesses of Gantt charting• DiscussthestrengthsandweaknessesofCPMcharting

Objective 4: Define the processes of Project Quality Management• ExaminetheprocessofPlanQualityManagement• ExaminetheprocessofManageQuality• ExaminetheprocessofControlQuality

Problem Solving ModuleObjective 5: Classify who should be on the problem-solving team• Evaluatewhyparticipationhelpssolvetheproblemfaster• Discussbenefitsofproblem-solvinganalysisinprojects• Reviewwhatinfluencestheproblem-solvingexperienceinprojects• Definetheproblem-solvingprocessesforsuccessfulprojects• Assesstheresourcesneededtofulfilltheproblem-solvingplan

Objective 6: Examine creative solutions in solving project plans• Comparewhattodoifyouinheritagoofysolution• PerformaSWOTAnalysis• EvaluatethefourstepstoForceFieldAnalysis• DiscussthebenefitsofForceFieldAnalysis• Definecontingencyplanningandexaminethecrisiscorrectly

Objective 7: Evaluate how to implement the solution• Discusssevenkeystoproblemsolvingimplementation• Identify the seven reasons for implementation failure


79


Project Resource Management - 1 DayPDUs - 6.5



Course Description: In this one-day course, participants will focus on the area of resources in a project.This area includes the processes that organize,manage, and lead the project team.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Define the processes of Project Resource Management• ExaminetheprocessofPlanResourceManagement• ExaminetheprocessofEstimateActivityResources• ExaminetheprocessofAcquireResources• ExaminetheprocessofDevelopTeam• ExaminetheprocessofManageTeam• ExaminetheprocessofControlResources

Objective 2: Examine the process group of Plan Resource Management• Identify inputs and outputs• Detailtoolsandtechniquesusedinthisprocess:expertjudgment,datarepresentation,organizationaltheory,

and meetings

Objective 3: Examine the process group of Estimate Activity Resources• Identify inputs and outputs• Detailtoolsandtechniquesusedinthisprocess:expertjudgment,bottom-upestimating,analogous

estimating,parametricestimating,dataanalysis,projectmanagementinformationsystem,meetings

Objective 4: Examine the process group of AcquireResources• Identify inputs and outputs• Detailtoolsandtechniquesusedinthisprocess:decisionmaking,interpersonalandteamskills,pre-

assignment, and virtual teams (Continued on next page)

face-to-face



80

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 5: Examine the process group of Develop Team• Identify inputs and outputs• Detailtoolsandtechniquesusedinthisprocess:collocation,virtualteams,communicationtechnology,

interpersonal and team skills, recognition and rewards, training, individual and team assessments, and meetings

Objective 6: Examine the process group of ManageTeam• Identify inputs and outputs• Detailtoolsandtechniquesusedinthisprocess:interpersonalandteamskillsandprojectmanagement

information system

Objective 7: Examine the process group of ControlResources• Identify inputs and outputs• Detailtoolsandtechniquesusedinthisprocess:dataanalysis,problemsolving,interpersonalandteam

skills,projectmanagementinformationsystem

Objective 8: Identify and examine motivation theories

Objective 9: Identify and examine phases of performance management


81


Project Resource Management - 2 Day


PDUs - 13



Course Description:Thistwo-daycoursewillfocusonplanningforresourceneeds.Itisfilledwithbehavioralskillsthatwillhelpmotivate,equip,andkeepprojectteammembersaccountableandontask.Thiscoursewillalsoincludeissuessuchasconflict.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Define the processes of Project Resource Management• ExaminetheprocessofPlanResource

Management• ExaminetheprocessofEstimateActivity

Resources• ExaminetheprocessofAcquireResources• ExaminetheprocessofDevelopTeam• ExaminetheprocessofManageTeam• ExaminetheprocessofControlResources

Managing Team ModuleObjective 2: Analyze job responsibilities• Discuss priority checklist• Assessmoderndayaccountabilitymyths

Objective 3: Evaluate how to coach project team toward success• Develop workers with new skills• Definewaystoequipandempower• Discussvaluesofsuccessfulcoachingofproject

teams• Analyzecommoncoachingmistakesofproject

teams

Objective 4: Develop a Mission Statement and Vision• Develop core values• Identify vision through leadership• Examinewhyvisionsfail• Evaluate where you are going• Explaintough-mindedleadership

Objective 5: Contrast different change strategies• Classifywhyprojectteamsblockchange• Choosewaystoreduceprojectteamresistance• Evaluate changes which support goals

Objective 6: Discuss strategies for creating trust• Describerequirementsforbeinganovercomer

onprojectteams• Analyzetwotypesofmotivationwithina

projectteam• Examinewaystoalignmotivationaltechniques

to workers

face-to-face



82

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• Analyzethediscipliningofprojectteam

membersandwaysforchangingbehavior• Identifyhowtotrackprojectteammembers

Conflict ModuleObjective 7: Discuss the positive side of conflict• Defineconflict• Analyzeeightmostcommontimesforconflict• Identifysixreasonsforconflictamongworkers

Objective 8: Examine rules for handling anger• Choosewordstousethathelp• Createactionplansforquickresolution• Analyzehostilityandhowitsurfaces• Examinehowtohandlepersonaland

professional hostility• Comparelevelsofgroupconflict• Comparethesevenstagesofgroupconflict• Comparewaystoconfrontotherswhilehelping

them save face• Examineconfrontationtechniques


communication• Analyzetechniquespeopleusetoavoidissues• Reviewassertivenesstechniques

Objective 10: Create a code of conduct for controlling a resolution meeting• Applyfacilitationskillsforallowingeveryoneto




83


Project Risk Management - 1 DayPDUs - 6.5



Course Description: This one-day course will teach participants how to examine and measureobjectiveswithincost,schedule,andculturalissues.Riskforthisprogramisexaminedasdefiningtheprobabilityoftheproject.Thiscoursewillexamineriskidentification,riskcommunication,andriskplanning.Thiscoursewill followoneormoreofProjectManagementInstitute’sknowledgeareas of the PMBOK® Guide.


Course Objectives:Objective 1: Define risk• Examinesourcesofrisk• Defineriskmanagement• Analyzesignalsofrisk

Objective 2: Evaluate how to confront attitudes on risk• Listtechniquestoconfrontingrisk• Examinehowtoconductriskanalysis• Examineranking• Examinestatisticalprocesscontrol• Describeriskturmoil• Discuss process risk• Examinedatagathering• Explainhowtoevaluateplans• Develophowtofacilitateabrainstorming

session• Examinetornadodiagram• Explainadecisiontreeanalysis• Discuss the four strategies for negative risks• Discuss the four strategies for positive risks

Objective 3: Examine how to manage risk plans• Discuss transferring risk• Examinemonitoringrisk• Creatingriskmanagementplans• Conductanexpectedmonetaryanalysis

Objective 4: Define the major processes of Project Risk Management• ExaminetheprocessofPlanRiskManagement• ExaminetheprocessofIdentifyRisks• ExaminetheprocessofPerformQualitative

RiskAnalysis• ExaminetheprocessofPerformQuantitative



face-to-face



84


Project Risk Management - 2 DayPDUs - 13



Course Description: This two-day course will teach participants how to examine and measureobjectiveswithincost,schedule,andculturalissues.Riskforthisprogramisexaminedasdefiningtheprobabilityoftheproject.Thiscoursewillexamineriskidentification,riskcommunication,andriskplanning.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthe PMBOK® Guide.


Course Objectives:Objective 1: Define risk• Examinesourcesofrisk• Defineriskmanagement• Analyzesignalsofrisk• Describerisktradeoff

Objective 2: Evaluate how to confront attitudes on risk• Listtechniquestoconfrontingrisk• Examinehowtoconductriskanalysis• Examineranking• Discuss scenario• Examinestatisticalprocesscontrol• Describeriskturmoil• Discuss performance risk• Discuss system risk• Discuss process risk• Examinedatagathering• Explainhowtoevaluateplans• Reviewinterviewing• Develophowtofacilitateabrainstorming

session

Objective 3: Examine how to manage risk plans• Discuss transferring risk• Examinemonitoringrisk

Objective 4: Develop risk teams• Createaspecialresponseteam

Objective 5: Define the major processes of Project Risk Management• ExaminetheprocessofPlanRiskManagement• ExaminetheprocessofIdentifyRisks• ExaminetheprocessofPerformQualitative




face-to-face


self-paced online


85


Project Risk Management Advanced - 2 DayPDUs - 14



Course Description: Project Risk Management Advanced is a two-day course which will review thebasicconceptsofprojectriskandprojectriskmanagementandthendigdeeperintoidentifyingrisksandstrategizingsolutions for those risks.Participantswill explore toolsand techniques forcollecting, analyzing, implementing, andmonitoringdataand the responses tocombat risk.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Review definitions of risk and project risk management• Appraisehighriskprojects• Identifyclassicalcausesofprojectriskfailure• Identify success factors for risk management• Examinetheiterativeprocesswithrisk

management• Examinetheriskmanagementplanningprocess• Identifyanddetailtoolsandtechniquesforthe

risk management planning process• Discussthediscoveryofprojectrisks

Objective 2: Define and detail tools and techniques for identifying risk• Describequalitativeriskanalysis• Describequantitativeriskanalysis• Assemblerisksbyprobabilityandimpact• Categorizeriskcauses• Defineanddetaildatagatheringtools• Defineanddetailriskimpactcalculations

Objective 3: Compare risk response strategies• Differentiatebetweenthreatsandopportunities• Recognizeriskmitigation,acceptance,

transference, and acceptance• Recognizeriskopportunitystrategiesofexploit,

share and enhance• Defineanddetailtoolsandtechniquesfor

responseidentificationandselection

Objective 4: Examine the monitoring and controlling risks process• Defineanddetailtoolsandtechniquesfor

monitoring and controlling risks• Manage contingency reserves• Collecttriggerconditions,overallrisk,and

compliance

face-to-face



86


Project Schedule Management - 1 DayPDUs - 6.5


PMI’s Certification BreakdownPMP - 6.50PMI-SP-6.50

Course Description: This one-day course will consider ways to plan and schedule time, as well as individualissuesthataffectproductivity.Studentswilllearnhowtowiselyconfrontprocrastinationandexplorewaystobettermanagetimeissuesandconstraints.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Create a Work Breakdown Structure• Defineactivityattributes• Reviewsequenceactivities• Examinefourtypesofactivityrelationships• Describeprecedencediagrammingmethod

Objective 2: Estimate Activity Resources• Compareresourcesanddeterminesizeandcomplexity• Describeresourcecalendars• Organize activities and estimate durations• Developandcomparefixeddriventoeffortdrivenactivities• Evaluate the four types of estimating

Objective 3: Complete a Critical Path Analysis• Explaintheimportanceofacriticalpath• Identifyaforwardandbackwardpathforeachproject• Createleadsandlags• Definecriticalchangemethod

Objective 4: Define the processes of Project Schedule Management• ExaminetheprocessofPlanScheduleManagement• ExaminetheprocessofDefineActivities• ExaminetheprocessofSequenceActivities• ExaminetheprocessofEstimateActivityDurations• ExaminetheprocessofDevelopSchedule• ExaminetheprocessofControlSchedule

face-to-face



87


Project Schedule Management - 2 DayPDUs - 13



Course Description: This two-day course will consider ways to plan and schedule time, as well as individualissuesthataffectproductivity.Studentswilllearnhowtowiselyconfrontprocrastinationandexplorewaystobettermanagetimeissuesandconstraints.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Discuss myths and realities of time management• Examineexcusesfornotmanagingyour

individual time• Definerolesandresponsibilitieswhichdemand

time• Examinehowtobalanceyourtimetocreate

total human wellness in your life• Reviewqualitiesoftimemanagement• Defineguidelinesoftimemanagement

Objective 2: Evaluate causes of procrastination• Comparewaystostopprocrastination• Describewaysofdealingwithdeadlines• Organize to set proper deadlines• Developgoalstohelpbudgetyourtime• EvaluatethefourD’sinmanagingtimemore

effectively

Objective 3: List ways to say “No”• Explainhowtosetandestablishpriorities

• Identify ways to plan your work and learn how to plan

• Createwaystohandlethepaperwork

Objective 4: Discuss time tips on interruptions and decisiveness• Discuss time tips on the telephone in meetings• Formulatetimetipsonpersonalhabits• Evaluate how to organize yourself

Objective 5: Define the processes of Project Schedule Management• ExaminetheprocessofPlanSchedule

Management• ExaminetheprocessofDefineActivities• ExaminetheprocessofSequenceActivities• ExaminetheprocessofEstimateActivity

Durations• ExaminetheprocessofDevelopSchedule• ExaminetheprocessofControlSchedule

face-to-face



88


Project Scheduling - 2 DayPDUs - 14


PMI’s Certification BreakdownPMP - 14.00PMI-SP-14.00

Course Description: Project Scheduling isatwo-daycoursewhichwillreviewthebasicconceptsoftheprojectmanagementprocesswiththeemphasiscontentbeingontheplanningandschedulingprocess. Participantswill explore theScheduleDevelopmentProcessasdiagrammedbyProjectManagementInstitute.AreasincludecreatingaWBS,definingactivities,creatinganetworkdiagram,estimatingactivitydurationsandresources,developingtheschedule,andcreatingabaseline.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Review the basic management process• Constructtheprojectplanningandscheduling

process• Discuss reasons for not planning and scheduling• Constructanddetailthescheduledevelopment

process

Objective 2: Define scheduling methods• Defineschedulingtools• Defineschedulemodel• ExaminetheWorkBreakdownStructure(WBS)• Defineanddetailactivitydefinition• Discusstoolsandtechniquesforactivity

definition• Defineanddetailactivitysequencingand

creating the network diagram• Compareprecedencediagrammingandarrow

diagramming

Objective 3: Define and detail estimating• Examineestimatingtoolsandmodels• Defineanddetaildevelopingtheschedule• Discusscriticalpath,PERT,andGERT

Objective 4: Discuss duration compression - crashing and fast tracking• Discuss simulation tools for schedule

development• Discuss resource leveling• Discuss critical chain• Definethebaselineschedule• Defineanddetailschedulecontrol

face-to-face



89


Project Scope Management - 1 DayPDUs - 6.5



Course Description: In this one-day course, participants will focus on successful ways to control projectscope.Organizationsstrugglewithprojectsduetoineffectivescopedevelopmentandtracking.Thiscoursewillensure theability todetail thescopeanddeliverables,aswellashowtohandlechanges to the scope.This coursewill also include project life cycle, project definition, projectbaselines,andusingtheworkbreakdownstructure.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.

Method of teaching:Studentswillusediscussion,cases,andgroupactivitiestofacilitatethecourse.

Course Objectives:Objective 1: Create interview strategies to gather project requirements• Createquestionswhichexplorethecustomer’s

desiresandrequirements• Identifywaysofaskingquestionswhichopenup

communication• Analyzetheinterviewdataanddeterminetrue

requirementsofthecustomer• Brainstormhowtosetprojectobjectivesthatare

measurableandrealistic

Objective 2: Create scope requirements for project• Discuss how to interview the client• Describehowtodefinethework

Objective 3: Create a Work Breakdown Structure• Examinecharacteristicsofamilestone• Examinescheduleissues• Discussscheduleformultipleprojects• Discussscheduleforindividualprojects• Develop a critical path• Examineschedulingchangesandadjustments• Discuss controlling the schedule

Objective 4: Evaluate a real timeline• Evaluate why time calculations are wrong

Objective 5: Analyze strengths and weaknesses of a Gantt chart• Definethecriticalpath• Evaluate the strengths and weaknesses of a

critical path• Discuss how to handle delays• Discusseffectsofalatestart

face-to-face



90


Project Scope Management - 2 DayPDUs - 13



Course Description: In this two-day course, participants will focus on successful ways to control project scope. Organizations struggle with projects due to ineffective scope development andtracking.Thiscoursewillensuretheabilitytodetailthescopeanddeliverables,aswellashowtohandlechangestothescope.Thiscoursealsoincludesprojectlifecycle,projectdefinition,projectbaselines,andusingtheworkbreakdownstructure.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Create scope requirements for project• Discuss how to interview the client• Describehowtodefinethework

Objective 2: Create a Work Breakdown Structure• Examinecharacteristicsofamilestone• Examinescheduleissues• Discussscheduleformultipleprojects• Discussscheduleforindividualprojects• Examineschedulingchangesandadjustments• Discuss controlling the schedule

Objective 3: Assemble brainstorming and planning meetings• Createamodifiedcodeofconductforrunning

an empowered team

Objective 4: Examine forms in scheduling a project and possible scheduling issues• Discusshowtotrackmultipleprojects

Objective 5: Evaluate a real timeline• Evaluate why time calculations are wrong

Objective 6: Analyze strengths and weaknesses of a Gantt chart• Develop a critical path • Definethecriticalpath• Evaluate the strengths and weaknesses of a


Objective 7: Examine steps to create a project budget and develop a master budget control process• Discussimplementationofprojectplan

face-to-face



91


Project Stakeholder Management - 1 DayPDUs - 6.5



Course Description:This coursewill explore project stakeholdermanagement. Participantswillidentifythestakeholdermanagementprocessesandexploretoolsandtechniquesforthesuccessfulimplementation of each process. This course will follow one or more of ProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Identify the four Project Stakeholder Management processes

Objective 2: Examine the process of Identify Stakeholders

Objective 3: Examine the process of Plan Stakeholder Engagement

Objective 4: Examine the process of Manage Stakeholder Engagement

Objective 5: Examine the process of Monitor Stakeholder Engagement

Objective 6: Define and apply analytical tools and techniques in the stakeholder management processes

Objective 7: Define and apply communication methods in the stakeholder management processes

Objective 8: Examine interpersonal skills and management skills in the stakeholder management processes

Objective 9: Define and apply information management systems in the stakeholder management processes

Objective 10: Examine tools and techniques for monitoring and evaluating stakeholder engagement

Objective 11: Identify traits for stakeholder management success

face-to-face



92


Role & Responsibility of a Business Analyst in an Agile Methodology - 1 Day

PDUs - 6.5


PMI’s Certification BreakdownPMP - 6.50PMI-ACP-6.50PMI-PBA-6.50

Course Description:AgileProjectManagementofficiallybeganin2001andhasbecomeapopularprojectmanagementapproach.Thiscoursewillfocusonhowtointeractwiththecustomerinanagileframeworktoshowvalue.TheBusinessAnalystmustusespecificskillstoactivelyinvolvethe customer in delivering features and functionality throughout each iteration of the project.Thispresentationwillexploreactionswhichreinforcetheabilitytorespondtoachangingprojectenvironmentwhilefocusingondeliveringhighcustomervalueineveryproject.


Course Objectives:Objective 1: Define Agile Project Management and the Agile manifesto• Comparewhytraditionalprojectsstruggleandfail• DiscusscriteriaonwhentousetheAgilemethodology• IdentifythesuccessfactorsofAgileProjectManagement• IdentifytheprinciplesofAgileProjectManagement• Comparepredictiveplanningandadaptiveplanning

Objective 2: Review how to use daily stand up meetings successfully• ExaminetheroleofBusinessAnalystintheAgileProjectEnvironment• ExaminetheroleandcoreskillsoftheprojectmanagerinAgileProjectManagement• ExaminetheroleoftheculturetosupporttheprojectteaminAgileProjectManagement

face-to-face



93


Successful Negotiation in aProject Management Environment - 2 Day

PDUs - 13



Course Description: Thishighlyinteractivetwo-daycoursewillexaminethestrategiesofsuccessfulnegotiationthroughouttheproject’slifecycle.Participantswilllearnthevalueofsuccessfulnegotiation,the negotiation process, and different negotiation models. This course will include examples innegotiationoverscope,deadlines,change,andgettingthebestpricefromyourvendor.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Define negotiation• Identifythebenefitsofnegotiations• Defineanddetailnegotiatingskillsforprojectmanagers• Defineanddetailnegotiationsinprojectsincludinginterpersonalnegotiationsandcontractnegotiations

Objective 2: Examine the negotiation process• Listandexaminenegotiationstrategies• Examinepreparationtechniquesfornegotiation• Discuss how to lead the negotiation process

Objective 3: Recognize how to deal with the other party’s negative tactics• Examinehowtoalignthesupportofothersbefore,duringandafterthenegotiation• Identify communication skills needed for successful negotiation• Analyzewin-winnegotiations• Createstrategiesforcontrollingconflictinnegotiation• Applynegotiatingtoresolveconflict

Objective 4: Develop how to negotiate with your project team• Discover negotiation skills for purchasing• ExaminehowtouseBAFOtoyouradvantage

face-to-face


self-paced online


94


Use Case Modeling - 2 Day


PDUs – 13



Course Description:Thishands-on,interactivetwo-daycoursewillhelpparticipantsexaminethefundamentalsofUseCaseModelinganditsapplicationforgatheringrequirements in theprojectlifecycle.Thiscoursewillpresentextensive,iterativeUseCaseModelingmethodology,includingidentification,development,andimplementation.StudentswillparticipateinUseCaseprocesses,examine the importance/impact ofUseCases, and gain the skills necessary to utilizeUseCaseModelingeffectivelyasarequirementgatheringtool.


Course Objectives:Objective 1: Discuss the importance of gathering requirements in project management• Definewhatconstitutesaqualityrequirementandwhatpurposeitserves• Examineguidingprinciplesforgatheringqualityrequirements• Examinethechallengesofeffectiverequirementsgathering• Examineclassicmistakesmadeingatheringrequirements• Examinethedifferencebetweenfunctionalandnon-functionalrequirements• Discussthe“blackbox”mentalityofusersanditsimplicationsonrequirementsgathering• Compare/Contrastsoftwaredevelopmentprojectlifecyclemodels• Examinethe“4+1”viewofsoftwarearchitecture• Compare/ContrasttraditionalrequirementsgatheringtechniqueswithUseCaseModeling

Objective 2: Examine the history and evolution of Use Case Modeling• ExaminethebenefitsofUseCaseModeling• DefinewhobenefitsfromUseCaseModeling• ListthegoalsofUseCases• DefineUseCaseDiagramsandtheirpurpose• Compare/ContrastUseCases,UseCaseDiagrams,andscenarios• DefinescenariosandpathsastheyrelatetoUseCasesandUseCaseDiagrams

face-to-face



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The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 3: Examine important components needed in gathering requirements including the mission, vision, values, SOW, risk analysis, prototypes, use cases, glossary, constraints, and business rules catalog• ExaminetheUseCaseTemplateanditscomponents• DefineUseCasecomponentsincludingusers,basicpath,alternativepath,exceptionpath,extension

points, triggers, assumptions, preconditions, post-conditions, and author

Objective 4: Examine how to use a Use Case Modeling Workshop in Use Case development• DefinetheuseofiterativeandincrementalapproachestoUseCaseModeling• ExaminethreetypesofiterationsinUseCaseModeling(Façade,Filled,&Focused)• Discusstheobjective,steps,tools,anddeliverablesoftheFaçadeIteration• Discusstheobjective,steps,tools,anddeliverablesoftheFilledIteration• Discusstheobjective,steps,tools,anddeliverablesoftheFocusedIteration• Discussthepurposeofstereotypes(extendandinclude)inspecializingUseCases• DefinesupportingartifactstoUseCasessuchaspackages,components,andclassmodels• ExaminethebenefitstorequirementstraceabilityusingUseCaseModeling• Compare/ContrastUseCasesandTestCases• DiscusshowtomanageUseCaseinfluencedprojectsbyrequirementsratherthantasks• ExaminetheapplicationofUseCasestonon-requirementgatheringactivities


96


Vendor Management - 1 DayPDUs – 7.0



Course Description: This one-day course will give foundational skills to workers who are overseeing contractors.Participantswilllearnwaystoholdcontractorsaccountabletothetermsandconditionsofthecontract.Studentswillimproveknowledgeandcompetenciesofstaffinvendormanagement,increase tools in dealing with low performance vendors and remedy the lack of performance, and understand the needtodocumentspecificeventswhenavendordoesnotcomplywithcontract.Participantswillalsodiscoverwhyandhowbuildingrelationshipswithavendorcanpayoffthroughoutthemanagementofthecontract.

Method of teaching: Lecture, cases, and team discussions.

Course Objectives:Objective 1: Discuss vendor challenges• Examinethefutureofvendorrelationships• Comparepurchaserandvendormotivations• Comparetheprosandconsofoutsourcingaprojecttoavendor• Discuss reasons for vendor relationships• Examinetherealworldofcultureandlanguage• Evaluatehowvendormanagementcanbenefitorganizations

Objective 2: Award Contract• Vendororientation• Vendormanagementplan• Vendormeasurementsorscorecard• Vendorperformance• Negotiationstrategiesusedbyvendors• Strengthsandweaknessesofcontracttypes

Objective 3: Contract management• Workplantofulfillstatementofwork• Benchmarks• Communication• Statusandperformancemeetings (Continued on next page)

face-to-face



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The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• Types of audits• Auditingprocess• Differencebetweeninternal,external,andthird-partyauditing• Areasfortheauditingexamination• Best practice guide sheet for auditing• Process designs for auditing the vendor• AuditingPlan• Ethical standards and procurement integrity• Internalandvendorprojectmanagerrelationships• Vendorconflictsandhowtoresolvethem• Contractmodifications• Contractdisputes• Contractterminationforconvenience• Procedures for termination for convenience• Contractterminationfordefault• Procedures for termination for default

Objective 4: Contract closure• Knowledge transfer• Vendor/customerhandoff• Contractcloseout• Stepsincontractcloseout


98


Vendor Management - 3 DayManaging, Monitoring and Controlling

Vendor Relationships


PDUs – 19.5



Course Description: This three-day course will provide detailed instruction in areas such as pre-solicitation, solicitation, and award of a contract. Each participant will develop tools for working withvendors,aclearunderstandingofvendormotivation,andtechniquesformakingitawin-winrelationship. This course will focus on ways to select, monitor, and control vendors, as well as how to makevendorsapartneroranextensionasstakeholderswhodelivertherightperformancethroughoutthe lengthof theproject. Inaddition, thiscoursewill focusonallaspectsofvendormanagement,such as developing vendor management plans, identifying performance measurements and discussing various contract types and their strengths and weaknesses.


Course Objectives:Objective 1: Discuss vendor challenges• Examinethefutureofvendorrelationships• Comparepurchaserandvendormotivations• Comparetheprosandconsofoutsourcinga

projecttoavendor• Discuss reasons for vendor relationships• Examinetherealworldofcultureandlanguage• Evaluatehowvendormanagementcanbenefit

organizations

Objective 2: Examine phases in the acquisition process• Explainthedutiesofthecontractofficer• Identifybestpracticesofvendormanagement• DiscussreasonsandrolesforaVendor

ManagementOffice• Comparetheprocurementcycletoproject

management• Compareorganizationalandgovernment

procurement processes

face-to-face


self-paced online


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The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 3: Examine five-phase process of vendor management

- Phase one: Pre-Award Stage• Forecastingfuturerequirements• Acquisitionplanning• Projectscopestatements• Makeorbuydiscussion• Baseline estimated cost• SuccessfulstepsforcreatinganeffectiveRFP• ExaminewhatimpactstheRFPprocess• BasicpartsoftheRFP• Designing a statement of work• Key elements of a performance work

statement• Methods of contract surveillance

- Phase two: Source selection• Techniquesonsettingexpectationswith

vendor• Vendorrisk• Conductingariskanalysisofeachvendor• Risksharing• Criteriaforevaluatingthevendors• Vendorevaluationprocess• Sealedbiddingprocess• Successcriteriaforevaluatingvendors• Qualificationsforvendorselection

- Phase three: Award Contract• Vendororientation• Vendormanagementplan• Vendormeasurementsorscorecard• Vendorperformance• Negotiationstrategiesusedbyvendors• Strengthsandweaknessesofcontracttypes

- Phase four: Contract management• Workplantofulfillstatementofwork• Benchmarks• Communication• Statusandperformancemeetings• Types of audits• Auditingplan• Internalandvendorprojectmanager

relationships• Auditingprocess• Differencebetweeninternal,externaland

third-party auditing• Areasfortheauditingexamination• Vendorconflictsandhowtoresolvethem• Best practice guide sheet for auditing• Process designs for auditing the vendor• Monitoringcontractorrequestsforpayment• Contractmodifications• Contractterminationforconvenience• Procedures for termination for convenience• Contractterminationfordefault• Procedures for termination for default• Contractdisputes• Ethical standards and procurement integrity

- Phase five: Contract closure• Knowledge transfer• Vendor/customerhandoff• Contractcloseout• Stepsincontractcloseout


100


Project Management 90 Hour Intensive OverviewOverviewCourse Description:This intensive90-hourcoursewill focusonwaysemployeescanrunprojectsfasterandmoreeffectively.Participantswilllearnhowtosuccessfullycreate,monitor,andguidetheproject’sscopeandcriticalpath,aswellashowtomanagemultipleprojects.Participantswilldiagnoseandpreventproblemssuchasscopecreep,timeslippage,andteamconflicts.

The 90-hour intensive is broken down into the following three courses. Each course is designed to be taught in four and a half days. Below, each of the three courses will be broken down, showing an overview, description of each course, and detailed objectives to demonstrate what will be taught.


101


Project Management I - 4 1/2 DayInitiating, Planning, Integration and Staffing


PDUs - 30



Course Description: Participants will begin their journey into project management concepts,theories, and foundational processes.The focus in this coursewill be on scheduling, creating aworkbreakdownstructure,andplanningforhumanresourceneeds.Inplanningforhumanresourceneeds,participantswillstudybehavioralskillsthatwillhelpmotivate,equip,andkeepprojectteammembersaccountableandon task.This is the foundationalcourse specificallydesigned toalignwithProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.EachcoursewillutilizebothnewcontentaswellasbestpracticeswhichwillbetaughtfromtheBestPracticeManual.

Methods: Students will use discussion, cases, and group activities to facilitate the course.

Course Objectives:Initiating and PlanningObjective 1: Define the six-step project management process• Examinetheproject’slifecycle• Recognizefivewaystogiveproperleadership

within culture• Designanagendaforthefirstprojectteam

meeting• Identifythetripleconstraintsofeveryproject• Definetheprojectdrivers• Demonstrateinterviewingtechniquesthatwill

assistindeterminingprojectspecifics• Reviewconstraintredflagstowatch• Showhowtoset,control,andmonitorproject

scope• Summarizemajorareastobrainstorm

Objective 2: Classify who to place on your project team• Labelroledescriptionsandproject

responsibilitieswhenyouhavenopositionpower

• Createamodifiedcodeofconductforrunningan empowered team

Objective 3: Examine forms in scheduling a project and possible scheduling issues• FormulateaWBS,workbreakdownstructure• Discusshowtotrackmultipleprojects• Evaluate a real time line• Evaluate why time calculations are wrong• Examinecharacteristicsofamilestone• AnalyzestrengthsandweaknessesofaGantt

chart

face-to-face



102



Objective 4: Define the critical path• Evaluate the strengths and weaknesses of a

critical path• Examinehowtohandledelays• Discusseffectsofalatestart• Examinestepsincreatingaprojectbudgetand

developingamasterbudgetcontrolprocess• Discussimplementationofprojectplan

Communication ModuleObjective 5: Analyze the value of project interviews• Identify perception• Examinewhatimpactsprojectperception• Discuss how to gain understanding• Demonstrate what to do when you mess up

Objective 6: Analyze communication styles• Develop ways to increase understanding• Comparekindsofprojectcommunication• Describewhatcommunicationshouldbe


extremelydifficult

Objective 7: Identify questions to ask if miscommunication is common• Predictobstaclesoflisteningduringprojects


meetings• Evaluatereceivingfeedbackonperformance• Designresponsestonegativeprojectfeedback• Comparetechniquesfordisagreeing

• Discuss caution sights that a disagreement is turningintoaconflict

• Describewaystoreduceintergroupconflictinprojectmeetings

Objective 9: Examine communication requirements• Identify communication processes• Createcommunicationplanforstandardproject

Project Integration ManagementObjective 10: Examine the integration process in project management• Examineintegrationskillsneededbytheproject

manager

Objective 11: Define the processes in Project Integration Management• ExaminetheprocessofDevelopProjectCharter• ExaminetheprocessofDevelopProject

Management Plan• ExaminetheprocessofDirect&Manage

ProjectWork• ExaminetheprocessofManageProject

Knowledge• ExaminetheprocessofMonitor&Control

ProjectWork• ExaminetheprocessofPerformIntegrated

ChangeControl• ExaminetheprocessofCloseProjectorPhase

Project Facilitation ModuleObjective 12: Discuss the definition of project facilitation• Evaluatebenefitsoffacilitationandhowitwill

help your organization


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• Discussfacilitationmess-upsduringprojects• Examinethecreationandusageofacodeof

conduct for the session• Assesscoredutieswhichfacilitatorsmustdo

before,duringandafterafacilitationsession• Discussbestpracticesforsettingmeeting

objectivesandgoals

Objective 13: Analyze body language and tone of voice which individuals use to communicate• Examinewaystoclarifybodylanguageof

others• Discussfiveusefulwaysforbrainstorming

duringprojects• Analyzetheproperusageofquestionstoengage

the audience• Formulateparaphrasingtechniquesforclarifying

the meaning and message of others• Comparedifferentwaystouseprobing,bridging

and redirecting skills• Discussthepositivesofhavingadevil’s

advocateinprojectteams• Examineprofessionalwaystohandlethe

negative participant• Analyzeassertivenesstechniquestobeusedby

facilitators• Formulateastandardpreparationplanfor

starting facilitation• Examinebestwaystobepreparedfor

facilitation sessions• Discussbestpracticesforendingafacilitation

session

Objective 14: Describe the role and functions of a recorder in project teams• Discussbestpracticesfortherecorderand

creating minutes for determined actions• Designrulesforwhenusingabuddysystem

during a facilitation session

Objective 15: Analyze tactics for handling resistance in project meetings• Evaluatetheimpactofconflicttothe

participants

Project Time Management ModuleObjective 16: Discuss myths and realities of time management• Examineexcusesfornotmanagingyour



total human wellness in your life

Objective 17: Review qualities of time management• Defineguidelinesoftimemanagement

Objective 18: Describe ways of dealing with deadlines• Organize to set proper deadlines• Creategoalstohelpbudgetyourtime• EvaluatethefourD’sinmanagingtimemore

effectively• List ways to say “No”• Explainhowtosetandestablishpriorities• Identify ways to plan your work and learn how

to plan


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• Discuss time tips on interruptions and decisiveness

• Discuss time tips on the telephone and in meetings

Managing Team ModuleObjective 19: Analyze job responsibilities• Discuss a priority checklist• Assessmoderndayaccountabilitymyths

Objective 20: Evaluate how to coach the project team toward success• Develop workers with new skills• Identify vision through leadership• Examinestrategiesforcreatingtrust• Definewaystoequipandempower• Discussvaluesofsuccessfulcoachingofproject


teams

Objective 21: Contrast different change strategies• Classifywhyprojectteamsblockchange• Choosewaystoreduceprojectteamresistance• Evaluate changes which support goals• Develop core values

Objective 22: Describe requirements for being an overcomer on project teams• Analyzetwotypesofmotivationwithina


to workers• Analyzethediscipliningofprojectteam


Project Management I Best Practices

PROJECT MANAGEMENT OVERVIEW INTRODUCTION• ProjectManagementMethodologyConcept• WhatisaProject?• RolesandResponsibilities• Planning Process

PROJECT INITIATING AND CONCEPT DEVELOPMENT• WhatisProjectManagementMethodology?• ProjectManagementisanIterativeProcess• ApplicabilityoftheMethodology• TailoringoftheMethodologytoSpecificProject

andSpecificOrganizations• ContinualImprovements

WHAT IS A PROJECT?• WhatisaProject?• Temporary Process• Well-DefinedGoals• ProjectConstraints• WhatisProjectManagement?

ROLES AND RESPONSIBILITIES• RolesandResponsibilities• WhoisPartoftheProjectTeam?• ImportanceofStakeholders• ProjectManager• ProjectSponsor• SteeringCommittee• Development Team• ChangeManagement


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The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• QualityAssurance• Customer• ProjectReviewTeamManagement• Division of Purchases

PLANNING PROCESS• The Evolving Plan• The Planning Process• Planning in the Initiating Phase• PlanninginthePlanningStage• PlanningintheProjectStart-upStage• PlanningintheProjectExecutionStage• PlanningintheProjectClose-OutStage

PROJECT INITIATING AND DEFINITION INTRODUCTION• The Initiating Phase• Elements of the Initiating Phase• ProjectManagementPhases• BusinessCase/ProjectStatement• EnterpriseProjectsorPrograms• BusinessAnalysis• ConceptReview• TheConceptAtmosphere• ProblemsduringtheInitiatingPhase

BUSINESS CASE• ElementsoftheBusinessCase/Project

Statement• Who Does What• HowShouldtheBusinessCase/Project

StatementbeDeveloped• APlanforPlanning• TimeframeforCompletion• BusinessCaseForm• AlternateApproachestothePreparationofa

BusinessCase• Level of Detail• RecommendedFormatsforThreeLevelsof

BusinessCaseA.BusinessCaseforaMiniProjectB.BusinessCaseforaMediumSizedProjectC.BusinessCaseforaVeryLargeProject


106


Project Management II - 4 1/2 DayBudgeting, Quality, Change, Risk and Start-up


PDUs- 30



Course Description:Participantswillfocusonadditionalplanningoftheprojectwhileexaminingissuessuchasrisk,budgeting,andhowtomaintainqualitythroughouttheproject.Specifically,thiscoursewillfocusonconductingriskanalysis,problemsolving,handlingconflict,andmaintainingquality throughout theentireproject. InPhaseII,whenplanning thebudget,qualityandriskarealignedwithProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide. Each course will utilize bothnewcontentaswellasbestpracticeswhichwillbetaughtfromtheBestPracticeManual.

Methods: Students will use discussion, cases, and group activities.

Course Objectives:Budgeting, Quality, Change, Risk and Start-upObjective 1: Identify quality processes which maintain high quality• ReviewtheDemingideasonquality• Evaluate ways to calculate cost• Createariskidentificationmatrix• Describewaysreducerisk• Analyzeideasonmaintaininghighquality• Identify change processes and procedures• Examinechangecontrolsystems

Quality ModuleObjective 2: Compare old and new philosophies in project management• Definequalityfortoday’sprojects• Identify a prevention mentality rather than a

reactive one• Evaluatedatathatmustbeanalyzed

Objective 3: Set guidelines for executing continuous quality through the project• Examinecontinuousprocessimprovementfor

projectprocesses• Develop rules for continuous improvement• Analyzewherecontinuousimprovementcan

help• Discusssymptomsofqualityconcernsinpast

andfutureprojects• Designacontinuousimprovementproject

team’sconcern• Judgewaystoreduceresistancefrom

organizational culture• Compareroadblockstocontinuousimprovement

andqualityinitiative

face-to-face



107



Objective 4: Predict characteristics to the cost of quality in projects• Choosetechniquesforinvolvingco-workers• EvaluateDeming’ssevendeadlydiseases• IdentifyJuran’ssix-stepapproachtoquality• Liststepsforcreatingaqualityactionplanin

projects• Discussimplementationofthequalityaction

plan• Examinewaysofmonitoringthequalityaction

plan• Identify the strengths and weaknesses of Gantt

charting• DiscussthestrengthsandweaknessesofCPM

charting

Project Cost ManagementObjective 5: Examine budgeting basics• Reviewestimatingtechniques• Discuss the pre-estimating process• Evaluate constraint estimating• DiscussExpertestimating• Analyzecostprojections• Detailtheproblem• Examineestimatingtheinitialcost• DiscoverhowtofigureROIonyourproject• DefinetheprocessesofPlanCostManagement• ExaminetheprocessofEstimateCosts• ExaminetheprocessofDetermineBudget• ExaminetheprocessofControlCosts

Project Risk ManagementObjective 6: Define risk• Examinesourcesofrisk• Defineriskmanagement• Examinehowtoconductriskanalysis• Listtechniquestoconfrontingrisk• Examineranking

Objective 7: Discuss performance risk• Discuss system risk• Discuss process risk• Discuss transferring risk• Defineriskmanagement

Objective 8: Define the processes of Project Risk Management• ExaminetheprocessofPlanRiskManagement• ExaminetheprocessofIdentifyRisks• ExaminetheprocessofPerformQualitative



Responses• ExaminetheprocessofControlRisks

Problem Solving ModuleObjective 9: Classify who should be on the problem solving team• Evaluate why participation helps solve the

problemfaster• Discussbenefitsofproblemsolvinganalysisin

projects• Reviewwhatinfluencestheproblemsolving

experienceinprojects• Definetheproblemsolvingprocessesfor

successfulprojects• Assesstheresourcesneededtofulfillthe

problemsolvingplan


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Objective 10: Examine creative solutions in solving project plans• Comparewhattodoifyouinheritagoofy

solution• PerformaSWOTAnalysis• EvaluatethefourstepstoForceFieldAnalysis• DiscussthebenefitsofForceFieldAnalysis

Objective 11: Define contingency planning and examine the crisis correctly• Evaluate how to implement the solution• Discuss7keystoproblemsolving

implementation• Identify the 7 reasons for implementation failure

Change ModuleObjective 12: Discuss the definition of change• Analyzewhypeopleresistchange• Evaluate four types of change• Examinefiverolesofchangeagents• Explainthedriversofchange• Assessfivenewfocusesfromchange• Examinesixwaysfearhinderschange• Evaluatesevenqualitiesofaparalyzedstate• Evaluatewhentocreatechangequicklyor



Objective 13: Create a strategy for change• Analyzeaforcefieldanalysis• Createanactionplan

Objective 14: Compare change control to change management• Discuss what is included in integrated change

control• Explaintoolsforintegratedchangecontrol• Discussthebenefitsforwrittenchangerequests• Examineschedulechanges

Objective 15: Examine scope change control• Examinecostchangecontrol• Createchangemanagementprocesses• Createchangeduetocorrectiveactions• Createchangeduetopreventativeactions

Objective 16: Discuss how to monitor and verify changes have been completed• Discuss change authorization policies• Analyzetheimpactofchange• Definechangecontrolboard• Discussbestpracticesforchangecontrolboard

Project Management II Best PracticesPROJECT MANAGEMENT PLANNING• Responsibilities• Terminology

PLANNING PROCESS AND PROJECT PLAN• WhatisProjectPlanning• The Planning Process• ImportanceoftheProjectPlan• StepsinthePlanningProcess• OverviewofProjectScheduling


109


ACTIVITY DEFINITION AND SEQUENCING• DevelopProjectTasks• DefineTaskRelationships• DefiningDeliverables• DevelopmentofaProjectSchedule• DefinePreciseandMeasurableMilestones• StepstoCreatingaProjectSchedule• Estimate Task Duration• DefinePriorities• DefineCriticalPath• DocumentTaskRelationship• DocumentAssumptions• ReviewtheResults

BUDGETING• OverviewofProjectBudgeting• IdentifyCostFactors• ProjectEstimateSummaryWorksheet• InstructionsfortheProjectEstimateSummary

Worksheet• DocumentAssumptions• ReviewtheCostEstimates• EstimatedCostatCompletionReport

CHANGE MANAGEMENT• ChangeManagement• ChangeManagementOrganization• ChangeManagementPlan• Tasks During the Planning Phase• RelationshiptoQualityManagement• AuthorityandResponsibility• ControlItems• ChangeManagementProcedures• StorageofControlItems

QUALITY PLANNING• QualityProcess• CreatingtheQualityPlan• ResponsibilityforQuality• IndependenceoftheQualityAssuranceTeam• Checklist• References

REQUIREMENTS DEFINITION• ImportanceofProjectRequirements• WhenareRequirementsDefined?• RequirementsSpecifications• WhoDefinesRequirements?• Approvals• ManagingRequirementsChanges

RESOURCE PLANNING• OverviewofResourcePlanning• DeterminingtheSizeoftheTeam• DeterminingRequiredSkills• IdentifyingRequiredNon-LaborAssets• DefineResourceProfiles• FormingtheTeam• SupportFunctions• DefineAssumptions

RISK MANAGEMENT PLAN• IdentifyRisks• RiskManagementProcess• ResponsibilityforRiskIdentification• RiskManagementWorksheetInstructions• ContingencyPlanning• RiskManagementWorksheetSample• SuggestedPreventiveandContingency

Measures• RiskIdentificationSummary(TopFiveRisk)


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The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comPROJECT PLAN FORMAT• TheProjectPlanTemplate• PlanApproval• ProjectSummary• ProjectCharter• ProjectTradeOffMatrixandStatusSummary• ProjectOrganization• ActivityList/WorkBreakdownStructure• WorkProductIdentification• ProjectSchedule• EstimatedCostatCompletion• ResourceLoadingProfiles• Requirements• RiskManagementPlan• ChangeManagementPlan• QualityPlan• TopFiveIssues• IssueItemStatus• ActionItemStatus


111


Project Management III - 4 1/2 DayExecution, Monitoring, and Closedown


PDUs - 30



Course Description:Participantswillfocusonmonitoringandexecutingtheprojectwhilemovinginto theclosedownphaseof theproject.Additional focuswillbeondeliveringqualitycustomerservice and value, regardless of if the customer is internal or external. Participantswill discussandparticipateinanalysisofmeasuringtheindividualperformanceofteammembers.Thissectionalsofocusesonhowtoproperlyhandtheprojectofftothecustomerforeffectivetransition.PhaseIIIisalignedwithProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.EachcoursewillutilizebothnewcontentaswellasbestpracticeswhichwillbetaughtfromtheBestPracticeManual.

Methods: Students will use discussion, cases, and group activities.

Course Objectives:Objective 1: Describe ways to execute and monitor the project process• Classifyhowtomanagetheprojectand

negotiate various agreements• Summarizeexecutiondangerstoconsider• Design performance methods for tracking and

monitoring• Examinehighconflictconsiderations• Assesshowtoprocurevendorsforaproject• Applyclosedownchecklistsandhandoff

procedures• Perform a postmortem and lessons learned

Execution ModuleObjective 2: Discuss the benefits of execution• Analyzeaprojectexecutionmethodology• Identifythesevenexecutingprocesses• Assesstheinfluencesofmanaginginexecution

• Reviewthehindrancestoprojectexecution• Analyzeescalationprocessesandpolicies

Negotiation ModuleObjective 3: Analyze the benefits of negotiations• Examinekillermistakesinnegotiations• Evaluatethreewaysofbargaining• Discuss the three views of preparation• Identifytechniquesforpersonalpreparation• Assesspreparationtechniquestocounteryour

opponent

Objective 4: Design and arrange the first session• Reviewhowandwhytosetparametersin

projectnegotiations• Classifytechniquesforhandlingemotionally

charged issues

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• Identify standard negotiation funneling practices• Designquestionsthatbenefityourposition

whileworkingonprojects• Discusswordstouseinthequestionsforgreater

impact

Objective 5: Analyze barriers to overcome during negotiations• Identifyguidelinesforexaminingtheopponent’s

position• Evaluateresearchtechniquesforcheckingout

the opponent

Objective 6: Examine ways to overcome price objections in project resources• Discussthebenefitsofreinforcingpricebefore

negotiations• Analyzestandardnegotiationstrategies• Identifytechniquestousetofollowupafterthe

deal is made

Customer Service ModuleObjective 7: Compare customer expectations to customer deliverables• Definecustomerserviceforbothinternaland

externalcustomersinprojects• Evaluatecustomerexpectationsforprojects• Examinetopcustomercomplaints

Objective 8: Identify how to build credibility with customers• Assesshowtobondwithcustomers• Choosedistinctconnectionseverycustomer

must receive

Objective 9: Analyze unspoken signals which distort communication• Recognizehowtoputactivelisteningtowork

Objective 10: Choose ways for handling problem customers• Reviewmethodsforcalmingdownirate

customers• Discussfeedbacksystemsthatworkinprojects• Analyzewarningsignalsthatcustomerserviceis

dying• Identifyfivewaystoimproveyourcustomer

serviceineveryproject

Performance ModuleObjective 11: Discuss advantages of performance management• Identify performance needs• Identifyperformancetoprojectdirectives

Objective 12: Classify benchmarking techniques of present performance• Discuss training and the performance gap• Examinequestionstoaskindeterminingproject

performance• Discusshowtobreakdownprojectperformance

intounderstandablesteps

Objective 13: Review monitoring of project performance indicators• Showhowtolinkoperationalgoalstoproject

performance• Analyzementoringrolesinadvancingproject

performance• Examinetheimpactofincorporatingbest

practicesinprojectperformance• Evaluatehowtocreateaprojectperformance

resultsmatrix• Developaprojectperformancedevelopment

plantotransitionteammemberstowardpeakperformance


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Conflict ModuleObjective 14: Discuss the positive side of conflict• Defineconflict• Analyzeeightmostcommontimesforconflict• Identifysixreasonsforconflictamongworkers• Develop rules for handling anger• Createactionplansforquickresolution

Objective 15: Analyze hostility and how it surfaces• Examinehowtohandlepersonaland

professional hostility• Comparelevelsofgroupconflict

Objective 16: Discuss hedge words people use to distort communication• Analyzetechniquespeopleusetoavoidissues

Objective 17: Create a code of conduct for controlling a resolution meeting• Comparewaystoconfrontotherswhilehelping


Procurement ModuleObjective 18: Examine contracting process• Discuss methods of contracting

Objective 19: Compare contracting types• Describeevaluatingandawardingcontracts• Discuss how to conduct a search for contract

source

Objective 20: List price and budgeting requirements• Examineinterpretingchanges• Analyzetheterminationofcontracts• Discover how to handle appeals and

disagreements in a contract• Examinecontractcloseoutplanning

Project Management III Best PracticesINTRODUCTION TO EXECUTION• WhatHappensDuringProjectExecution?• ProjectControlProcess• PreventingProblemsisBetterthanFixingThem

APPROVAL PROCESS• WhatistheApprovalProcess?• ContractorPayments

CONFIGURATION MANAGEMENTCHANGE, VERSION AND ISSUE MANAGEMENT• WhatHappensDuringProjectExecution?• YouCan’tManageWhatYouDon’tControl• TheChangeControlForm

Phase1-RequesterInformationPhase2-InitialReviewoftheChangeRequestPhase3-InitialImpactAnalysisPhase4-FinalReviewResultsandChangePriority

• What is Issue Management• TheIssueResolutionForm

Phase1-RequesterInformationPhase2-InitialReviewoftheIssuesPhase3:TrackingPhase4:FinalReviewResultsandChangePriority

CORRECTIVE ACTIONS• TheBestofPlansCanGoWrong• WhereProblemsComeFrom• FixtheProblemwithaRecoveryPlan


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PROJECT REVIEWING• ReviewProcess• InformalReviewProcess• TheStatusReview• Team Meetings• ExecutiveMeeting• LinktoChange,IssueandQualityManagement

RISK MONITORING AND MITIGATION• PreventingProblems• WhatisAfterRiskAssessment?• TheEvolutionofRiskControl• RiskMonitoringisanIterativeProcess• RiskManager• RiskMeetings• OngoingRiskIdentification• FocusonKeyRisk• RiskResolution• HistoricalRecord

TRACKING AND MONITORING PROJECT PERFORMANCE• IntroductiontoProjectTrackingandMonitoring• TheProjectPlanastheRoadMap• TheProjectPlanastheBaseline• WhyTrackingandMonitoring?• HowandWhatistobeTracked• WhenShouldTrackingbeDone?• ActivityandScheduleTracking• Monitoring• PlannedVersusActualCosts• Cost• UpdatetheCostModel• DocumentAssumptions• TrackingandMonitoringCosts• EstimateatCompletion(EAC)SummaryReport• FinancialMetrics

• ResourceLoadingUpdates• SteeringCommittee• Continuedonnextpage• IndependentReviews• PeriodicUpdates• ManagingExternalProjectManagers

PROJECT CLOSE-OUT INTRODUCTION• Overview

POST-IMPLEMENTATION EVALUATION REPORT AND ARCHIVING• What is a Post Implementation Evaluation

Report?• IdentifyingandAddressingSuccess• WhoPreparestheReport?• CollectingProjectData• WhereistheArchiveMaintained• HowistheArchivedMaterialUsed?

RECOGNITION AND CELEBRATION OF SUCCESS• RecognitionofSuccess• WhatisSuccess?• ConductaLessonsLearnedSession• Document Lessons Learned


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Project Management 120 Hour Intensive Overview

OverviewCourse Description: Thisintensive120-hourcoursewillfocusonwaysemployeescanrunprojectsfasterandmoreeffectively.Participantswilllearnhowtosuccessfullycreate,monitor,andguidetheproject’sscopeandcriticalpath,aswellashowtomanagemultipleprojects.Participantswilldiagnoseandpreventproblemssuchasscopecreep,timeslippage,andteamconflicts.

The 120-hour intensive is broken down into the following four courses. Each course is designed to be taught in four and half days. Below, each of the four courses is broken down, showing an overview, description of each course, and detailed objectives to demonstrate what will be taught.


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Project Management I - 4 1/2 DayInitiating and Planning


PDUs - 30



Course Description: Participantswillbegintheirjourneyintoprojectmanagementconcepts,theories,andfoundationalprocesses.ThisisthefirstoffourcoursesspecificallydesignedtoalignwithProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.Eachcoursewillutilizebothnewcontentaswellasbestpracticeswhichwillbetaughtfromthebestpractices.


Course Objectives:Initiating and Planning ModuleObjective 1: Define the six-step project management process• Examinetheproject’slifecycle• Recognizefivewaystogiveproperleadership

within culture• Designanagendaforthefirstprojectteam

meeting• Identifythetripleconstraintsofeveryproject• Definetheprojectdrivers• Demonstrateinterviewingtechniquesthatwill

assistindeterminingprojectspecifics• Reviewconstraintredflagstowatch• Showhowtoset,control,andmonitorproject

scope• Summarizemajorareastobrainstorm

Objective 2: Classify who to place on your project team• Labelroledescriptionsandproject

responsibilitieswhenyouhavenopositionpower

Communication ModuleObjective 3: Analyze the value of project interviews• Evaluate how to approach people• Identify perception• Examinewhatimpactsprojectperception• Comparereducingperceptiondifferences• Discuss how to gain understanding• Demonstrate what to do when you mess up

Objective 4: Analyze communication styles• Develop ways to increase understanding• Comparekindsofprojectcommunication• Describewhatcommunicationshouldbe


extremelydifficult

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Objective 5: Identify questions to ask if miscommunication is common• Evaluateverbalsofteners• Detail characteristics of a poor listener• Predictobstaclesoflisteningduringprojects


meetings• Evaluatereceivingfeedbackonperformance• Designresponsestonegativeprojectfeedback• Comparetechniquesfordisagreeing• Discuss caution sights that a disagreement is

turningintoaconflict• Formulatesevenstagesofintergroupconflictin

projectteams• Describewaystoreduceintergroupconflictin

projectmeetings

Project Facilitation ModuleObjective 7: Discuss the definition of project facilitation• Evaluatebenefitsoffacilitationandhowitwill

help your organization• Discussfacilitationmess-upsduringprojects• Examinethecreationandusageofacodeof

conduct for the session• Assesscoredutieswhichfacilitatorsmustdo

before,duringandafterafacilitationsession• Discussbestpracticesforsettingmeeting

objectivesandgoals

Objective 8: Analyze body language and tone of voice which individuals use to communicate• Examinewaystoclarifybodylanguageof

others• Discussfiveusefulwaysforbrainstorming

duringprojects• Analyzetheproperusageofquestionstoengage

the audience• Formulateparaphrasingtechniquesforclarifying

the meaning and message of others• Comparedifferentwaystouseprobing,bridging

and redirecting skills• Discussthepositivesofhavingadevil’s

advocateinprojectteams• Examineprofessionalwaystohandlethe

negative participant• Analyzeassertivenesstechniquestobeusedby

facilitators• Formulateastandardpreparationplanfor

starting a facilitation• Examinebestwaystobepreparedfor

facilitation sessions• Discussbestpracticesforendingafacilitation

session

Objective 9: Describe the role and functions of a recorder in project teams• Discussbestpracticesfortherecorderand

creating minutes for determined actions• Designrulesforwhenusingabuddysystem

during a facilitation session

Objective 10: Analyze tactics for handling resistance in project meetings• Evaluatetheimpactofconflicttothe

participants


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Project Team Time Management ModuleObjective 11: Discuss myths and realities of time management• Examineexcusesfornotmanagingyour



total human wellness in your life

Objective 12: Review qualities of time management• Defineguidelinesoftimemanagement

Objective 13: Evaluate causes of procrastination• Comparewaystostopprocrastination• Describewaysofdealingwithdeadlines• Organize to set proper deadlines• Creategoalstohelpbudgetyourtime• EvaluatethefourD’sinmanagingtimemore

effectively• List ways to say “No”• Explainhowtosetandestablishpriorities• Identify ways to plan your work and learn how

to plan• Createwaystohandlethepaperwork• Discuss time tips on interruptions and

decisiveness• Discuss time tips on the telephone and in

meetings• Formulatetimetipsonpersonalhabits• Evaluate how to organize yourself

Project Management I Best PracticesPROJECT MANAGEMENT OVERVIEW INTRODUCTION• ProjectManagementMethodologyConcept• WhatisaProject?• RolesandResponsibilities• Planning Process

PROJECT INITIATING AND CONCEPT DEVELOPMENT• WhatisProjectManagementMethodology?• ProjectManagementisanIterativeProcess• TheRelationshipofProjectManagementtothe

SystemDevelopmentLifeCycle(SDLC)• ApplicabilityoftheMethodology• TailoringoftheMethodologytoSpecificProject

andSpecificOrganizations• ContinualImprovements

WHAT IS A PROJECT?• WhatisaProject?• Temporary Process• Well-DefinedGoals• ProjectConstraints• WhatisProjectManagement?

ROLES AND RESPONSIBILITIES• RolesandResponsibilities• WhoisPartoftheProjectTeam?• ImportanceofStakeholders• ProjectManager• ProjectSponsor• SteeringCommittee• Development Team


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The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• ConfigurationManagement• QualityAssurance• EndUser• ProjectReviewTeamManagement• Division of Purchases

PLANNING PROCESS• The Evolving Plan• The Planning Process• Planning in the Initiating Phase• PlanninginthePlanningStage• PlanningintheProjectStart-upStage• PlanningintheProjectExecutionStage• PlanningintheProjectClose-OutStage


120


Project Management II - 4 1/2 DayPlanning, Staffing, and Project Start Up


PDUs - 30



Course Description: Participants will focus on how to conduct the initiating and planning phase of theproject.Thiscoursewillfocusonscheduling,creatingaworkbreakdownstructure,andplanningforhumanresourceneeds.Inplanningforhumanresourceneeds,participantswillstudybehavioralskillsthatwillhelpmotivate,equip,andkeepprojectteammembersaccountableandontask.ThissectionisalignedwithProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide. Each course will utilizebothnewcontentaswellasbestpractices.


Course Objectives:

Planning, Staffing, Project Start Up ModuleObjective 1: Manage brainstorming and planning meetings• Createamodifiedcodeofconductforrunning

an empowered team

Objective 2: Examine forms in scheduling a project and possible scheduling issues• FormulateaWorkBreakdownStructure• Discoverhowtotrackmultipleprojects• Evaluate a real time line• Evaluate why time calculations are wrong• Examinecharacteristicsofamilestone• AnalyzestrengthsandweaknessesofaGantt

chart• Definethecriticalpath• Evaluate the strengths and weaknesses of a



Managing Team ModuleObjective 4: Analyze job responsibilities• Discuss a priority checklist• Assessmoderndayaccountabilitymyths

Objective 5: Evaluate how to coach the project team toward success• Develop workers with new skills• Discussvaluesofsuccessfulcoachingofproject


teams

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• DevelopaMissionStatementandVision• Identify vision through leadership• Examinewhyvisionsfail• Evaluate where you are going• Explaintough-mindedleadership• Examinestrategiesforcreatingtrust• Definewaystoequipandempower

Objective 6: Contrast different change strategies• Classifywhyprojectteamsblockchange• Choosewaystoreduceprojectteamresistance• Evaluate changes which support goals• Develop core values

Objective 7: Describe requirements for being an overcomer on project teams• Analyzetwotypesofmotivationwithina


to workers• Analyzethediscipliningofprojectteam


Change ModuleObjective 8: Discuss the definition of change• Identify proactive and reactive characteristics• Analyzewhypeopleresistchange• Evaluate four types of change• Examinefiverolesofchangeagents• Explainthedriversofchange• Classifytheroadblockstochange• Predict three areas that impact change on people• Assessfivenewfocusesfromchange• Examinesixwaysfearhinderschange• Evaluatesevenqualitiesofaparalyzedstate• Identifyeightfactorsthatdetermineaperson’s

viewpoint

• Comparefourwayspeoplerespondtochange• Evaluatewhentocreatechangequicklyor



Objective 9: Create a strategy for change• Performaforcefieldanalysis• Createanactionplan

Conflict ModuleObjective 10: Discuss the positive side of conflict• Defineconflict• Analyzeeightmostcommontimesforconflict• Identifysixreasonsforconflictamongworkers

Objective 11: Examine rules for handling anger• Choosewordstousethathelp• Createactionplansforquickresolution• Analyzehostilityandhowitsurfaces• Examinehowtohandlepersonaland

professional hostility• Comparelevelsofgroupconflict


communication• Analyzetechniquespeopleusetoavoidissues• Reviewsevenstagesofgroupconflict

Objective 13: Create a code of conduct for controlling a resolution meeting• Comparewaystoconfrontotherswhilehelping



122

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• Reviewassertivenesstechniques• Applyfacilitationskillsforallowingeveryoneto



Project Management II Best PracticesPROJECT INITIATING AND DEFINITION INTRODUCTION• The Initiating Phase• Elements of the Initiating Phase• ProjectManagementPhases• BusinessCase/ProjectStatement• EnterpriseProjectsorPrograms• BusinessAnalysis• ConceptReview• TheConceptAtmosphere• ProblemsduringtheInitiatingPhase

BUSINESS CASE• ElementsoftheBusinessCase/Project

Statement• Who Does What• HowShouldtheBusinessCase/Project

StatementbeDeveloped• APlanforPlanning• TimeframeforCompletion• BusinessCaseForm• AlternateApproachestothePreparationofa

BusinessCase• Level of Detail• RecommendedFormatsforThreeLevelsof

BusinessCaseA.BusinessCaseforaMiniProjectB.BusinessCaseforaMediumSizedProjectC.BusinessCaseforaVeryLargeProject


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Project Management III - 4 1/2 DayBudgeting, Quality, and Risk


PDUs - 30



Course Description: Participantswillfocusonadditionalplanningoftheprojectwhileexaminingissuessuchasrisk,budgeting,andhowtomaintainqualitythroughouttheproject.Specifically,thiscoursewillfocusonconductingriskanalysis,problemsolving,handlingconflict,andmaintainingqualitythroughouttheentireproject.InPhaseIII,whenplanningthebudget,qualityandriskarealignedwithProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide. Each course will utilize bothnewcontentaswellasbestpractices.


Course Objectives:Budgeting, Quality, and RiskObjective 1: Identify seven things which must be communicated in every project• Reviewwhoshouldbecommunicatedto• Evaluate the results of poor communication• Identify a checklist for team meetings• Analyzesignsofpoorupdates• Describewaystocommunicatebadnews

Quality ModuleObjective 2: Compare old and new philosophies in project management• Definequalityfortoday’sprojects• Identify a prevention mentality rather than a

reactive one• Evaluatedatathatmustbeanalyzed

Objective 3: Set guidelines for executing continuous quality through the project• Examinecontinuousprocessimprovementfor

projectprocesses• Develop rules for continuous improvement• Analyzewherecontinuousimprovementcan

help• Discusssymptomsofqualityconcernsinpast

andfutureprojects• Designacontinuousimprovementproject

team’sconcern• Judgewaystoreduceresistancefrom

organizational culture• Compareroadblockstocontinuousimprovement

andqualityinitiative

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Objective 4: Predict characteristics to the cost of quality in projects• Choosetechniquesforinvolvingco-workers• EvaluateDeming’ssevendeadlydiseases• IdentifyJuran’ssix-stepapproachtoquality• Liststepsforcreatingaqualityactionplanin

projects• Discussimplementationofthequalityaction

plan• Examinewaysofmonitoringthequalityaction

plan• Identify the strengths and weaknesses of Gantt

charts• DiscussthestrengthsandweaknessesofCPM

charts

Problem Solving ModuleObjective 5: Classify who should be on the problem-solving team• Evaluate why participation helps solve the

problemfaster• Discussbenefitsofproblem-solvinganalysisin

projects• Reviewwhatinfluencestheproblem-solving

experienceinprojects• Definetheproblem-solvingprocessesfor

successfulprojects• Assesstheresourcesneededtofulfillthe

problem-solvingplan

Objective 6: Examine creative solutions in solving project plans• Comparewhattodoifyouinheritagoofy

solution• PerformaSWOTAnalysis• EvaluatethefourstepstoForceFieldAnalysis• DiscussthebenefitsofForceFieldAnalysis

Objective 7: Define contingency planning and examine the crisis correctly• Evaluate how to implement the solution• Discusssevenkeystoproblemsolving

implementation• Identify the seven reasons for implementation

failure

Negotiation ModuleObjective 8: Analyze the benefits of negotiations• Examinekillermistakesinnegotiations• Evaluatethreewaysofbargaining• Discuss the three views of preparation• Identifytechniquesforpersonalpreparation• Assesspreparationtechniquestocounteryour

opponent

Objective 9: Design and arrange the first session• Reviewhowandwhytosetparametersin

projectnegotiations• Classifytechniquesforhandlingemotionally

charged issues• Identify standard negotiation funneling practices• Designquestionsthatbenefityourposition

whileworkingonprojects• Discusswordstouseinthequestionsforgreater

impact

Objective 10: Analyze barriers to overcome during negotiations• Identifyguidelinesforexaminingtheopponent’s

position• Evaluateresearchtechniquesforcheckingout

the opponent


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Objective 11: Examine ways to overcome price objections in project resources• Discussthebenefitsofreinforcingpricebefore

negotiations• Analyzestandardnegotiationstrategies• Identifytechniquestousetofollowupafterthe

deal is made

Project Management III Best PracticesPROJECT MANAGEMENT PLANNING• PlanningistheSeedforSuccess• Responsibilities• Terminology

PLANNING PROCESS AND PROJECT PLAN• WhatisProjectPlanning• The Planning Process• ImportanceoftheProjectPlan• StepsinthePlanningProcess• OverviewofProjectScheduling

ACTIVITY DEFINITION AND SEQUENCING• DevelopProjectTasks• DefineTaskRelationships• DefiningDeliverables• DevelopmentofaProjectSchedule• DefinePreciseandMeasurableMilestones• StepstoCreatingaProjectSchedule• Estimate Task Duration• DefinePriorities• DefineCriticalPath• DocumentTaskRelationship• DocumentAssumptions• ReviewtheResults

BUDGETING• OverviewofProjectBudgeting• IdentifyCostFactors• ProjectEstimateSummaryWorksheet• InstructionsfortheProjectEstimateSummary

Worksheet• DocumentAssumptions• ReviewtheCostEstimates• EstimatedCostatCompletionReport

CONFIGURATION MANAGEMENT• ConfigurationManagement• ConfigurationManagementOrganization• ConfigurationManagementPlan• Tasks During the Planning Phase• RelationshiptoQualityManagement• AuthorityandResponsibility• ControlItems• ConfigurationManagementProcedures• StorageofControlItems• ConfigurationManagementGoesBeyond

Development

QUALITY PLANNING• QualityProcess• CreatingtheQualityPlan• ResponsibilityforQuality• IndependenceoftheQualityAssuranceTeam• Checklist• References

REQUIREMENTS DEFINITION• ImportanceofProjectRequirements• WhenareRequirementsDefined?• RequirementsSpecifications• WhoDefinesRequirements?


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The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• RequirementsTraceability• Approvals• ManagingRequirementsChanges• References

RESOURCE PLANNING• OverviewofResourcePlanning• DeterminingtheSizeoftheTeam• DeterminingRequiredSkills• IdentifyingRequiredNon-LaborAssets• DefineResourceProfiles• FormingtheTeam• SupportFunctions• DefineAssumptions

RISK MANAGEMENT PLAN• IdentifyRisks• RiskManagementProcess• ResponsibilityforRiskIdentification• RiskManagementWorksheetInstructions• ContingencyPlanning• RiskManagementWorksheetSample• SuggestedPreventiveandContingency

Measures• RiskIdentificationSummary(TopFiveRisk)

PROJECT PLAN FORMAT• TheProjectPlanTemplate• PlanApproval• ProjectSummary• ProjectCharter• ProjectTradeOffMatrixandStatusSummary• ProjectOrganization• ActivityList/WorkBreakdownStructure• WorkProductIdentification• ProjectSchedule• EstimatedCostatCompletion• ResourceLoadingProfiles• Requirements• RiskManagementPlan• ConfigurationManagementPlan• QualityPlan• TopFiveIssues• IssueItemStatus• ActionItemStatus


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Project Management IV - 4 1/2 DayProject Execution, Monitoring, and Closedown


PDUs - 30



Course Description:Participantswillfocusonmonitoringandexecutingtheprojectwhilemovingintotheclosedownphaseoftheproject.Additionalfocuswillbeonproblemsolvinganddeliveringqualitycustomerserviceandvalue,regardlessofifthecustomerisinternalorexternal.Participantswilldiscussandparticipateinanalysisofmeasuringtheindividualperformanceofteammembers.Thissectionalsofocusesonhowtoproperlyhandtheprojectofftothecustomerforeffectivetransition.PhaseIVisalignedwithProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide. Each course will utilize bothnewcontentaswellasbestpractices.


Course Objectives:

Objective 1: Describe ways to communicate bad news• Classifyhowtomanagetheprojectthrough

influenceratherthanpower

Objective 2: Summarize danger signals to watch• Assesshowtocrashaproject• Applyclosedownchecklistsandhandoff

procedures• Identifyphaseoutoftheproject• Perform a postmortem• Reviewcurrenthindrancesfacingorganizations

Customer Service ModuleObjective 3: Analyze why every project should be concerned about customer service• Comparecustomerexpectationstocustomer

deliverables

• Definecustomerserviceforbothinternalandexternalcustomersinprojects

• Evaluatecustomerexpectationsforprojects• Examinetopcustomercomplaints

Objective 4: Identify how to build credibility with customers• Assesshowtobondwithcustomers• Identify ways of persuading customers to

provide more information• Choosedistinctconnectionseverycustomer

must receive

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Objective 5: Rate human factors which mislead communication• Analyzeunspokensignalswhichdistort

communication• Recognizehowtoputactivelisteningtowork• Evaluatewaysforhandlingproblemcustomers• Reviewmethodsforcalmingdownirate

customers• Identify special care to the elderly or chronically

ill• Discussfeedbacksystemsthatworkinprojects• Labelwarningsignalsthatcustomerserviceis

dying• Identifyfivewaystoimproveyourcustomer

serviceineveryproject

Performance ModuleObjective 6: Discuss advantages of performance management• Identify performance needs• Identifyperformancetoprojectdirectives• Analyzewaystocommunicateperformance

expectationsineveryproject

Objective 7: Define ways in discovering the performance gap• Classifybenchmarkingtechniquesofpresent

performance• Discuss training and the performance gap• Examinequestionstoaskindeterminingproject

performance• Discusshowtobreakdownprojectperformance

intounderstandablesteps• Definehowtomaptheperformancemap

Objective 8: Review monitoring of project performance indicators• Showhowtolinkoperationalgoalstoproject

performance• Analyzementoringrolesinadvancingproject

performance• Examinetheimpactofincorporatingbest

practicesinprojectperformance• Evaluatehowtocreateaprojectperformance

resultsmatrix• Developaprojectperformancedevelopment

plantotransitionteammemberstowardpeakperformance

Procurement ModuleObjective 9: Examine contracting process• Discuss methods of contracting

Objective 10: Compare contracting types• Describeevaluatingandawardingcontracts• Discuss how to conduct a search for contract

source

Objective 11: List price and budgeting requirements• Examineinterpretingchanges• Analyzeterminationofcontracts• Discover how to handle appeals and

disagreements in a contract• Examinecontractcloseoutplanning


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Project Management IV Best PracticesINTRODUCTION TO EXECUTION• WhatHappensDuringProjectExecution?• ProjectControlProcess• PreventingProblemsisBetterthanFixingThem

APPROVAL PROCESS• WhatistheApprovalProcess?• ContractorPayments

CONFIGURATION MANAGEMENTCHANGE, VERSION AND ISSUE MANAGEMENT• WhatHappensDuringProjectExecution?• YouCan’tManageWhatYouDon’tControl• TheChangeControlForm

Phase1-RequesterInformationPhase2-InitialReviewoftheChangeRequestPhase3:InitialImpactAnalysisPhase4:FinalReviewResultsandChangePriority

• What is Issue Management• TheIssueResolutionForm

Phase1-RequesterInformationPhase2-InitialReviewoftheIssuesPhase3:TrackingPhase4:FinalReviewResultsandChangePriority

CORRECTIVE ACTIONS• TheBestofPlansCanGoWrong• WhereProblemsComeFrom• FixtheProblemwithaRecoveryPlan

PROJECT REVIEWING• ReviewProcess• InformalReviewProcess• TheStatusReview• Team Meetings• ExecutiveMeeting• LinktoChange,Issue,andQualityManagement

RISK MONITORING AND MITIGATION• PreventingProblems• WhatisAfterRiskAssessment?• TheEvolutionofRiskControl• RiskMonitoringisanIterativeProcess• RiskManager• RiskMeetings• OngoingRiskIdentification• FocusonKeyRisk• RiskResolution• HistoricalRecord

TRACKING AND MONITORING PROJECT PERFORMANCE• IntroductiontoProjectTrackingandMonitoring• TheProjectPlanastheRoadMap• TheProjectPlanastheBaseline• WhyTrackingandMonitoring?• HowandWhatistobeTracked• WhenShouldTrackingbeDone?• ActivityandScheduleTracking• Monitoring• PlannedVersusActualCosts• CostDetermination• UpdatetheCostModel• DocumentAssumptions• TrackingandMonitoringCosts• EstimateatCompletion(EAC)SummaryReport


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The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• FinancialMetrics• ResourceLoadingUpdates• SteeringCommittee• IndependentReviews• PeriodicUpdates• ManagingExternalProjectManagers

PROJECT CLOSE-OUT INTRODUCTION• Overview

POST IMPLEMENTATION EVALUATION REPORT AND ARCHIVING• WhatisaPostImplementationEvaluationReport?• IdentifyingandAddressingSuccess• WhoPreparestheReport?• CollectingProjectData• WhereistheArchiveMaintained• HowistheArchivedMaterialUsed?

RECOGNITION AND CELEBRATION OF SUCCESS• RecognitionofSuccess• WhatisSuccess?• ConductaLessonsLearnedSession• Document Lessons Learned


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Project Management BundleExploring the 10 Knowledge Areas as Presented in the

PMBOK® Guide - 6th editionPDUs – 6.5 per individual course

PMI’s Talent Triangle BreakdownVariesperindividualcourse

PMI’s Certification BreakdownVariesperindividualcourse

Course Description: This program is designed to give participants a foundational knowledge of the 10KnowledgeAreaspresentedinthePMBOK® Guide - 6th edition.Theseclassescanbetakenasindividualtopicsorbundledtogetherforacompleteprogram.Eachclassofupto25peoplewillearntheoverarchingcompetenciesofthegivenKnowledgeArea,haveapplicableactivitiestoemphasizekeytopics,andparticipateinstimulatingdiscussionsofrelevant topics.Foreachclass,studentswillearn6.5PDUs.

WiththeCompleteBundle,the10coursesmustbescheduledoveratimeperiodof1year.Youmaychoosefromdoingonecourseamonth,consecutivedays,oranycombinationdesired.Youmayalsochoose theorder theclasseswillbeoffered.


Knowledge Areas:• ProjectIntegrationManagement• ProjectScopeManagement• ProjectTimeManagement• ProjectCostManagement• ProjectQualityManagement• ProjectHumanResourceManagement• ProjectCommunications• ProjectRiskManagement• ProjectProcurementManagement• ProjectStakeholderManagement

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Course Description: ThisBootCampprepareseachparticipantwithallthecorecompetenciestopassthePMP®thefirsttime.Weteachyoutheterms,processesandskillstopassthecoursewithminimalpostcoursestudy.Also,learnmethodologiesfortakingnationaltests.ThiscoursewillfollowProjectManagementInstitute’sknowledgeareasofA Guide to the Project Management Body of Knowledge (PMBOK® Guide).

Method of teaching:Studentswilllearntips,techniquesandprocessesthroughwebinars,whichcanbeaccessed24/7andcompletedattheirownpace.Remember,though,thatyoumustcompletethecoursewithin90days.

The Mathis Group PMP® Exam Guarantee: In the unlikely event you do not pass the PMP®examthefirsttime,youwillbeabletoreviewthecoursefor30daysandretaketheexam.IfyoudonotpassthePMP® the second time, you will have an additional30daystoreviewthecourseandtaketheexam.Ifyoudonotpasstheexamafterthethirdattempt,TheMathisGroup will refund the $499 cost of the course.

Conditions:1. The student must complete all course activities, tests, and activities provided.2.Ifadditionalattemptsarenecessary,thestudentisresponsibleforcontactingTheMathisGrouptobereactivatedinthecourse.3.Allthreeattemptsmustbewithin120daysoftheinitialPMP®ExamPrepBootCamppurchasedate.4.Ifthethreeattemptsgobeyondtheoriginal120days,therewillbea$100.00reactivationfeetoreopenthecourse.

PMP® Exam Prep Course Content: The course content focuses on PMBOK® Guide - 6th Edition.

Examine the process groups:Initiating PlanningExecuting MonitoringandControllingClosing

Examine the knowledge areas:• ProjectIntegrationManagement• ProjectScopeManagement• ProjectScheduleManagement• ProjectCostManagement• ProjectQualityManagement• ProjectResourceManagement• ProjectCommunicationsManagement• ProjectRiskManagement• ProjectProcurementManagement• ProjectStakeholderManagement

Online Course DescriptionsPMP® Exam Prep Boot Camp

What You Receive Online• TheMathisGroup’scourseworkbook• Videosofcontentpresentations• Relevantactivities• Process charts• Vocabularytests• 60+Freeonlinesimulationtests

Recommended Material• PMBOK® Guide - 6th Edition• PMP® Study Guide 9th Edition byKimHeldman

PDUs - 35



•ProfessionalandSocialResponsibility•Test-takingstrategiesandtechniques•ProjectManagementdefinitions,processchartsand

formulas•Practiceexams,scenariosandactivities

self-paced online


133


Course Description: ThisbootcampprepareseachparticipantwithallthecorecompetenciestopassthePMI-ACP® examthefirsttime.Weteachyoutheterms,processesandskillstopassthecoursewithminimalpostcoursestudy.Inaddition,thiscourseisbaseduponthePMI®-recommendedreferencematerialsonAgile,Scrum,XP,Lean,andotherAgileapproaches.


The Mathis Group PMP® Exam Guarantee:IntheunlikelyeventyoudonotpassthePMI-ACP®examthefirsttime,youwillbeabletoreviewthecoursefor30daysandretaketheexam.IfyoudonotpassthePMI-ACP® the second time, you willhaveanadditional30daystoreviewthecourseandtaketheexam.Ifyoudonotpasstheexamafterthethirdattempt,The Mathis Group will refund the $399 cost of the course.

Conditions:1. The student must complete all course activities, tests, and activities provided.2.Ifadditionalattemptsarenecessary,thestudentisresponsibleforcontactingTheMathisGrouptobereactivatedinthecourse.3.Allthreeattemptsmustbewithin120daysoftheinitialPMI-ACP®ExamPrepBootCamppurchasedate.4.Ifthethreeattemptsgobeyondtheoriginal120days,therewillbea$100.00reactivationfeetoreopenthecourse.

PMI-ACP® Exam Prep Course Content: The course content focuses on PMI-ACP® Exam Prep 2nd Edition byMikeGriffiths

Examine Agile Tools, Skills and Domains:• TheToolsandTechniquesandKnowledgeandSkillsareastopasstheexam•TheTasksofAgilePrinciplesandMindset•TheTasksofValue-drivenDelivery•TheTasksofStakeholderEngagement•TheTasksofTeamPerformance•TheTasksofAdaptivePlanning•TheTasksofProblemDetectionandResolution•TheTasksofContinuousImprovement

PMI-ACP® Exam Prep Boot Camp


What You Receive Online• TheMathisGroup’scourseworkbook• Videosofcontentpresentations• Relevantactivities• MemoryCharts• Vocabularytests• Hundredsofpracticetestquestions

PDUs - 21



self-paced online


134

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comExamine Agile Methodologies and Processes:

•ThefoundationofAgile,theAgileManifestoandPrinciples

•Scrumroles,meetings,tools,techniquesandartifacts

•XP(eXtremeProgramming)rolesandpractices

•ComparingScrumandXProlesandpractices

•LeandevelopmentpracticesinAgileProjectManagement

•Agileestimationtechniques

•Agileteamdynamics,softskills,negotiation,andcoaching

•HowEpicsandUserStoriesarecreated

•Communicationstechniques:dailystand-ups,informationradiators,teamspacesandosmotic

communications

•Agilemetrics,includingvelocity,escapeddefects

•Comparingadaptiveplanningandtraditionalprojectmanagement

•Value-drivendelivery

•Productbackloggrooming

•Problemdetectionandresolution

•Retrospectives

•ValueStreamanalysis


135


Agile Project ManagementSucceeding in a Project Filled with Uncertainty and Change

PDUs - 13



Course Description: Agile ProjectManagement officially began in 2001 and has become a popular projectmanagement approach.This coursewill examine the focus of energizing, empowering, and enabling projectteamstoprovidecustomervalueinastrongAgileframework.Participantswillexaminethevalueandprocesstoactivelyinvolvethecustomerindeliveringfeaturesandfunctionalitythroughoutthedurationoftheproject.Thiscoursewillexploreactionswhichreinforcetheabilitytorespondtoachangingprojectenvironmentwhilefocusingondeliveringhighcustomervalueineveryproject.

Method of teaching: Studentswilllearntips,techniquesandprocessesthroughwebinars,whichcanbeaccessed24/7andcompletedattheirownpace.Remember,though,thatyoumustcompletethecoursewithin60 days.

Course Objectives:Objective 1: Define Agile Project Management and the Agile manifesto• Comparewhytraditionalprojectsstruggleandfail• DiscusscriteriaonwhentousetheAgilemethodology• DiscusswhenandhowtousethehybridapproachtoutilizetraditionalProjectManagementandAgile

ProjectManagement• IdentifythesuccessfactorsofAgileProjectManagement• IdentifytheprinciplesofAgileProjectManagement• Comparepredictiveplanningandadaptiveplanning• DiscusstherightsandrolesoftheAgilebusinesscase

Objective 2: Define user stories, story mapping, Kanban boards, and burn down charts• Examinetheusageofproductvisionboxandproductbacklog• Discussthecharacteristicsofatimebox


self-paced online


136

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 3: Review how to use daily stand up meetings successfully• ExaminetheroleandcoreskillsoftheprojectmanagerinAgileProjectManagement• ExaminetheroleoftheculturetosupporttheprojectteaminAgileProjectManagement• ExaminetheengagingroleofthecustomerinAgileProjectManagement• DiscusscustomervalueinAgileProjectManagement

Objective 4: Examine strategies of Agile Project Management• ExamineAgilemodeling• Discuss the characteristics of the cone of uncertainty • DescribevaluestreaminAgileProjectManagement

Objective 5: Discuss the positives of co-location, information radiators and team space• Analyzetheplanningprocessesofinitiating,iteration,control,andcloseout• AnalyzeestimatinginAgileProjectManagementsuchassize,iteration,andreleases• AnalyzeschedulinginAgileProjectManagement• AnalyzetrackingandcommunicationinAgileProjectManagement• AnalyzeriskandchangesinAgileProjectManagement• ExaminetypesofcontractsthatworkbestwiththeAgileframework


137


Business Analysis FundamentalsPDUs - 14



Course Description: Business Analysis Fundamentals is a course which will provide foundational skills in businessanalysis.Studentswilllearnthebasicrolesofstakeholdersandhowtogatherrealrequirementsfromeachstakeholder;allowrequirementsgatheringtoinfluencethebusinesscase;andusecommunicationtechniquestostrengthenstakeholderrelationshipsthroughouttheentireprojectprocess.Thecoursecontentwasdevelopedusing A Guide to Business Analysis Body of Knowledge (BABOK®), 3rd edition (IIBA), Business Analysis for Practitioners (PMI),andothertopBusinessAnalysisresources.

Method of teaching: Studentswilllearntips,techniquesandprocessesthroughwebinars,whichcanbeaccessed24/7andcompletedattheirownpace.Remember,though,thatyoumustcompletethecoursewithin60 days.

Course Objectives:Objective 1: Review an overview of business analysis• Discussthehistoryofbusinessanalysis• ShowtheBusinessAnalysisOverviewProcess• List BABOK®’s knowledge areas • Definekeytermsusedinbusinessanalysis• ExaminetheBusinessAnalysisapproach• Definethebusinessanalystrole• Definebusinessanalystcompetencies• ExaminetheBusinessAnalysistiers

Objective 2: Create a Business Analysis Plan• ExaminetheBusinessAnalysisPlanningProcess

Objective 3: Identify stakeholders and their roles• Listrequirementsinterviewquestions• Defineactivelistening

Objective 4: Analyze the Requirements• Examinerequirementselicitation• ExplaintheFeasibilityStudy• Examineproductandprojectscope


self-paced online


138

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 5: Uncover and Analyze Needs• CompareNeedsandRequirements• DesignaRootCauseAnalysis• CreatetheBusinessCase• ManageandEnforcetheScope• DefinetheScope

Objective 6: Define and Manage Requirements• CompareFunctionalandSupplementalrequirements• Examinetypesofrequirements• Defineanddetailrequirementsmanagement• Reviewguidelinesforwritingrequirements

Objective 7: Examine Project Life Cycle Models• Defineandmodelapproachesincludingwaterfall,vee,agile,rad,legacy,prototype,evolutionary,and

spiral

Objective 8: Create Tools to Use• ExaminetheZachmanFrameworkforUnderstandingOrganizations• SummarizeBusinessDrivers

Objective 9: Choose the Right Analysis Techniques• Analyzemodelsforrequirementanalysis• Discussestimationtechniques

Objective 10: Validate and Verify Solutions• Defineanddetailsolutionassessmentandvalidation• Discussvalidationtechniques• Discovertechniquesformanagingrequirementstraceability

Objective 11: Moving from Planning to Implementation• Preparerequirementspackage• Examinetransitioning

Objective 12: Examine Communication in Business Analysis• DiscovertheBusinessAnalyst’srole• ExamineBusinessAnalysisinanAgilemethodology


139


Creating a Successful Project Business CasePDUs – 13



Course Description:Thisonlinecoursewillfocusonthebusinesscase.Studentswilllearnwhatabusinesscaseis,whatitincludes,whyitisnecessaryforsuccessfulprojectmanagement,andhowtodeveloponeforeveryproject.Studentswillalsolearnhowtoconductabusinesscasereviewtoensuretheproject’ssuccess.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.

Method of teaching: Studentswilllearntips,techniquesandprocessesthroughwebinars,whichcanbeaccessed24/7andcompletedattheirownpace.Remember,though,thatyoumustcompletethecoursewithin60days.

Course Objectives:Objective 1: Define business case• Identifypurposeofabusinesscase• Defineanddetailprojectcharter• Examinetherelationshipbetweenorganizational

strategyandthebusinesscase• Definecontentareasofabusinesscase

Objective 2: Discuss areas of document objectives, reasons, benefits and benefits realization• Discuss areas of timescale, costs and investment

appraisal• Defineanddetailsensitivityanalysis• Defineestimatingconceptsanddetailfour

models of estimating• Defineanddetailprojectdatacollection• Examinehardandsoftdata• Examinestrategiesforconvertingdatato

monetary values• Detailfivestepstoconvertingdatatomonetary

values

• Defineanddetailreturnoninvestment(ROI)• Defineanddetailbenefit/costratio,payback

period, net present value, internal rate of return

Objective 3: Examine the building/creation of a business case• Examinemethodsofdevelopingabusinesscase• Examinedifferentformatsforabusinesscase• Examinebusinesscasetemplates

Objective 4: Define business case review• Examinequestionstoaskduringabusinesscase

review• Defineinputsandoutputsfromabusinesscase

review• Examineoptionsafterabusinesscasereview

Objective 5: Identify levels of responsibility with a business case• Analyzeabusinesscaseexample

self-paced online


140


Dealing with Conflict and Negativity in a Project Management Environment


PDUs - 14



Course Description: Thiscoursewillfocusonwaystoreduceprofessionalorpersonalconflictandnegativity.Studentswillgaininsightintowaystoacquirecontrolofvolatilesituationsandpreventangerfromescalating.They will learn how to turn negative situations around in the workplace. They will receive clear steps of action forgettingtotherootoftheconflict.Studentswillexaminewhynegativesituationsrippleintoeveryareaoftheorganization.Theywilldiscoverwaystofacilitatebadsituations,techniquesforgainingconsensus,andsimpleconfrontationtechniquesthatreducestresswillallbeexamined.Theywillcreateapproacheswhichwillturnanegative situation into an optimistic workforce.


Course Objectives:Objective 1: Define conflict • Discussthepositivesideofconflict• Analyzeeightmostcommontimesforconflict• Identifysixreasonsforconflictamongworkers

Objective 2: Examine rules for handling anger• Choosewordstousethathelp• Createactionplansforquickresolution• Analyzehostilityandhowitsurfaces• Examinehowtohandlepersonalandprofessionalhostility• Comparelevelsofgroupconflict• Examinesevenstagesofgroupconflict

Objective 3: Review active listening skills• Discuss hedge words people use to distort communication• Analyzetechniquespeopleusetoavoidissues

self-paced online


141

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 4: Create a code of conduct for controlling a resolution meeting• Comparewaystoconfrontotherswhilehelpingthemsaveface• Examineconfrontationtechniques• Reviewassertivenesstechniques• Applyfacilitationskillsforallowingeveryonetobeheard• Discussthefacilitator’sresponsibilities• Createquestionstoguideothersthroughtheprocess• Analyzewaystopreventarguing• Discuss times to make amends

Objective 5: Examine definition of negativity• AnalyzethecostofnegativityinU.S.organizations• Evaluate the challenges of the modern workplace• Formulateafive-stepapproachinexaminingnegativity• ReviewtheCIAwaynegativitygrows• Discusssituational,habitual,andchronicnegativity• Discusstheeffectofsomeoneelse’snegativityonyou• Createstairstepstowardnegativity• Assessresultsofnegativity• Comparewaysindealingwiththenegaholics• Develop rules for confronting negativity• Analyzehowtobreakthevictimcomplex• Definewaystoimpactnegativeculture• Discusshowtofightpersonalnegativity

Objective 6: Evaluate the inner/personal dialog• Identifythefamilyinfluence• Assesswaysforrebuildingtrust• Createanactionplan


142


Project Communications ManagementPDUs - 13



Course Description:Thiscoursewillfocusonwaystouseprojectcommunicationandcommunicationtheoriestoinfluenceotherswithinandoutsideoftheprojectteam.Participantswilllearnhowtofocusonframingthedataandinformationinacorrectmanneraswellasproperusageofwordsandlanguageforinfluencingprojectstakeholders.This coursewill followoneormoreofProjectManagement Institute’sknowledgeareasof thePMBOK® Guide.



Objective 2: Discuss how to gain understanding• Demonstrate what to do when you mess up• Analyzecommunicationstyles• Develop ways to increase understanding• Comparekindsofprojectcommunication• Describewhatcommunicationshouldbe



common• Evaluateverbalsofteners• Detail characteristics of a poor listener• Predictobstaclesoflisteningduringprojects


meetings• Evaluatereceivingfeedbackonperformance• Designresponsestonegativeprojectfeedback

Objective 4: Examine techniques for disagreeing• Discuss caution signs that a disagreement is

turningintoaconflict

Objective 5: Define the processes in project communication management• DetailtheprocessofPlanCommunications

Management• DetailtheprocessofManageCommunications• DetailtheprocessofControlCommunications

self-paced online


143


Project Cost ManagementPDUs – 6.5



Course Description:Thiscoursewill focusonbasiccostmanagement theoriesand techniques.Studentswilllearnhowtogivevaluetothecustomerbeyondcost.Therewillalsobeadiscussiononwaystogettheprojectbackontrackandhowtoadjustbudgetingissuesduringoverexpenditures.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Examine budgeting basics• Reviewestimatingtechniques

Objective 2: Examine estimating the initial cost• List constraints which impact cost• Comparecostcontrolsystems• Discusscostestimatebasics• Reviewtypesofestimates• DiscoverhowtofiguretheROIonyourproject• Discover how to allocate costs

Objective 3: Discuss how to handle emergencies• Evaluate unplanned work• Examinescopecreep• Examinescopechange• Identify what to do when the estimate is too high• Examinehowtogettheprojectbackonbudget

Objective 4: Define the processes of project cost management• ExaminetheprocessofPlanCostManagement• ExaminetheprocessofEstimateCosts• ExaminetheprocessofDetermineBudget• ExaminetheprocessofControlCosts

- Past history - Effort - Hours - Resources - Contingency - Rework - Labor

- Technology - Pilot program - Training - Rollout - Building/facility - Maintenance - Follow-up

• Discuss the pre-estimating process• Evaluate constraint estimating• Examineteamdesign• Discussexpertestimating• Analyzecostprojections• Assesscreativestepstoestimating• Detailtheproblem

self-paced online


144


Project Management Fundamentals


PDUs - 6.5



Course Description:Thiscoursewillfocusonwaysemployeescanrunprojectsfasterandmoreeffectively.Thiscoursewillrecommendasix-phaseprocess,aswellasnumerouspreventativeactionstoefficientlyspeedupaproject.Participantswilllearnhowtosuccessfullycreate,monitor,andguidetheproject’sscopeandcriticalpath,aswellashowtomanagemultipleprojects.Participantswilldiagnoseandpreventproblemssuchasscopecreep,timeslippage,andteamconflicts.ThiscoursewillfollowtheProjectManagementInstitute’sknowledgeareasofthe PMBOK® Guide.


Course Objectives:Objective 1: Define the six-step project management process• Examinetheproject’slifecycle• Identifythetripleconstraintsofeveryproject• Definetheprojectdrivers

Objective 2: Discuss five ways to give proper leadership within culture• Designanagendaforthefirstprojectteammeeting• Summarizemajorareastobrainstorm• Managebrainstormingandplanningmeetings

Objective 3: Demonstrate interviewing techniques that will assist in determining project specifics• Reviewconstraintredflagstowatch• Showhowtoset,controlandmonitorprojectscope

Objective 4: Classify who to place on your project team• Createamodifiedcodeofconductforrunninganempoweredteam• Labelroledescriptionsandprojectresponsibilitieswhenyouhavenopositionpower

self-paced online


145

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 5: Examine forms in scheduling a project and possible scheduling issues• FormulateaWorkBreakdownStructure• Discoverhowtotrackmultipleprojects• Evaluate a real time line• Evaluate why time calculations are wrong• Examinecharacteristicsofamilestone• AnalyzestrengthsandweaknessesofaGanttchart

Objective 6: Define the critical path• Evaluate the strengths and weaknesses of a critical path• Discuss how to handle delays• Assesshowtocrashaproject


Objective 8: Identify seven things which must be communicated in every project• Applyclosedownchecklistsandhandoffprocedures


146


Project Monitoring, Evaluation, and Oversight


PDUs - 13



Course Description: Thiscoursewillexaminehowtoestablishprocessesandevaluationtechniquesforauditingprojectsolutions.Studentswilllearndatacollectiontechniquesandhowtoconvertsoftdatatomonetaryvalueswhichcanbemeasuredandevaluated.Studentswilldiscovervariousauditsandhowtomeasureprojectcomponentssuch as performance, resources, planning, customer relationships, and vendor-contractor relationships. This course willalsofocusonestablishingprocessimprovementsinthemaintainingofoversightprocedures.Studentswillbeabletoapplywidelyacceptedstandardsandpreferredevaluationandoversightprinciples,aswellasprovidemeans tocompile,analyze,andoptimizeprojectperformance.Wewillexploreways todeliver feedbackandmake recommendations to the appropriate individuals in the organization. This course will follow one or more of ProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Define project oversight and why it is needed in organizations• Develop evaluation processes and procedures• Comparethedifferencebetweenresearchandevaluation• Evaluate current hindrances facing organizations when conducting oversight• Analyzevariouswaysofsettingstandardsandmeasurementsforprojects• Examineprojectmetricsandrequirements• Defineinternalstakeholdersforoversightandevaluation• Discussbenchmarkingtechniques• Definethewhat,whyandhowofevaluation• Developmethodstoevaluateprojectsyoudidnotcreate• Discuss models of successful evaluation• Classifykeysuccessfactors

Objective 2: Examine data collection methods, formats and data analysis• Evaluate ways to measure skills and knowledge• AnalyzehowtocalculateandinterpretROI

self-paced online


147

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• Identify application and implementation costs• Discuss forecasting methods• Design evaluation templates and tools to conduct audits

Objective 3: Examine project planning audit• Examineprojectperformanceaudit• Examineprojectresourceaudit• Comparetechnologyaudits• Examinecustomeracceptanceaudit• Discuss vendor-contractor audits• Createevaluationreportsthatimpacttheorganizationinapositiveway

Objective 4: Discuss methods for making recommendations which encourage rather than disrespect• Evaluaterecordingtechniquesformakingrecommendations• Discuss recovery assessment processes• Examinerecoveryindicators• Examineaprojectrecoveryplan


148


Project Planning and Program Control Processes - Part 1


PDUs - 25



Course Description: Thiscoursewillpresentthefundamentalsofthetechnologiestomanageprojects.Newandinnovativeprinciplesofprojectplanningandprogramcontrolwillbetaughtusingpracticalapplicationscenarios.Thiscoursewillbeginatanintroductorylevelandworkupthroughthedisciplinesandprocessesusedtobuildproperprojectmodels.TheMathisGroupisexcitedtoenterintoapartneringrelationshipforthiscoursewithDennisBusch,founderofProjectManagementTechnologies,Inc.


Course Objectives:Objective 1: Introduction• Listworkshopobjectives• Definemanagingprocesses• Discover where the value of planning is• ExplainReturnonInvestment(ROI)• Evaluatetheprojectmanagementlegacy

Objective 2: The Skills of a Project Manager• Definethetwoessentialskillsofaproject

manager• Analyzeinterpersonalskills• Analyzemechanicalskills

Objective 3: To Plan or Not to Plan• Reviewtheimportantaspectsofwhyplanning

is essential in the successful management of projects

• Identifythecharacteristicsofproblems

• Compareproactiveversusreactivemanagement• Recognizetheproblemresolutionmethodology

and its relationship to PM

Objective 4: What is a Project?• Explaincharacteristicsofaprojectandhowit

differsfromotherformsofendeavors• Identifythethreedimensionsofproject

objectives• Discoverthe“KeyDrivers”ofaproject• Definethe“4ProjectManagementSteps”• Comparetop-downversusbottom-upplanning

philosophy• Classifytherightcombinationoffactors• Examinewhythetypicalparametersusedto

measureaprojectarenottherightparameterstomanage it

self-paced online


149

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 5: Defining Project Purpose• Constructtheproject’stechnical,cost,and

scheduleobjectivesinthebeginning• IdentifytheProjectManagementMechanisms• Developtheprojectcharter• Comparesourcesofobjectives• Assembleneedsassessment• Showhowtomeasure/validateaccomplishments• Defineconstraints,exclusions,andassumptions• Summarizedeliverablestoobjectives• Discover milestones

Objective 6: Defining Project Workscope• DefineWorkscope• Identifyanddefinedetailworkeffort• Discussprinciplesof‘WorkDecomposition’• AnalyzetheWorkBreakdownStructure• Classifytheorganizationalstructures(OBS)

and the importance of integrating the work and organizational structures

Objective 7: Detail Planning• DefineBottom-upplanning• Examinehowtoproperlydefineproject

activities• Assesshowtoproperlydefineandtheuseof

projectevents/milestones

Objective 8: Interaction Analysis• Comparemethodologiesofinteractionanalysis• Discuss Timelining• Discusswhatisprojectmodeling:howdoes

itwork,whenshoulditbeused,whatareitslimitations

• Identify model elements• Develop activities, relationships, and events• Summarizeprojectmodels:seriesofpaths,

right-to-left and left-to-right planning, relativistic tool, appropriate level of detail to basemodel

Objective 9: Time Analysis or CPM• Defineprojectcalendars• ReviewCPM• Definethebackwardpassprocess• Analyzetotalfloat• Examineeventsandmilestones


150


Project Planning and Program Control Processes - Part 2


PDUs - 25



Course Description: ThiscoursewillbuildonthefundamentalprinciplestaughtinProject Planning & Program Control Processes Part 1.Itwillincludenewandinnovativeprinciplesofprojectplanningandprogramcontroltaughtusingpracticalapplicationproblems.Itwillcoveressentialareasofresourceplanning,schedulereconciliation,andhowtomanageaprojectthroughprogramcontrolmethodology.TheMathisGroupisexcitedtoenterintoapartneringrelationshipforthiscoursewithDennisBusch,founderofProjectManagementTechnologies,Inc.


Course Objectives:Objective 1: Resource Planning• Definewhatresourcesare• ExaminetheTotalResourceManagementProblem• Identifytheresourceacquisitioncycleanditsimpact• ComparetheProjectLevelManagementProblemandtheResourceModelingprocess• Recognizeresourcepoolsandtheireffectiveavailability• Defineresourcerequirementsforeachactivity• Developactivityschedule,aggregateresourcerequirements,availabilityversuscumulativerequirement

analysis,andproblemidentificationandquantification• Discoverproblemresolutionstrategies• Analyzetheroleofthecomputerinresourceplanning,alongwithitsmythsandmisconceptions• Describethebudgetexcuseandwhyitisinvalid• Summarizeanintegratedresourcesystem

Objective 2: Establish Project Baselines• Recallthethreebaselines:technical,schedule,andcost• IdentifytheScheduleReconciliationprocess• Designeffectivescheduleandbudgetoptions• ExaminethePrincipalsofPathDynamics

self-paced online


151

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.com• Appraiseconsequencesofanyaction• Discuss modeling tools• Evaluatehowtodetermine,establish,andmanagethebaselines

Objective 3: Performance Measurements and Management• AnalyzeWorkscopeChangeManagement• Examinetechnical,cost,andscheduleperformancemeasurements• Createactualandprojecteddates• Compareactivitystatus,event/milestonestatus,andmodelstatus• Composeimpactanalysisthroughschedulerippling,resourceimpacts,&effectstototalfloat• Contrastpotentialversusrealimpacts• Identifypathdynamicsandmanagementstrategies/actions• Reviewtheimpedimentsoflargedatabases• Discoverthepracticallevelofprojectmodeling• Discussthetiersofmanagementandthedistributionofmanagementresponsibilities• Showtheneedforsupportiveworkingleveldetailplanningandmanagement,aswellasexecutivesupport

and involvement

Objective 4: Reports• ExamineManagementInformation–therightproductforeachspecificpurpose• Contrastgraphicversustabularreporting• Evaluatesoftwareutilities(filteringandsorting)• Discusscodingtoexploitdatacapabilities• Describethepurposeofvariousproducts• IdentifyhowtouseProjectModelDiagramsforproblemanalysis• Listhowtoreportscheduleandresourceproblems

Objective 5: Risk & Opportunity Management• DefineRiskManagement• Comparequalitativeandquantitativeanalysis• ExaminethebasicsofCPM,‘What-if’analysis,PERTprocess,andthevalueof3-timeestimates,and

MonteCarloSimulations• Labelriskresolutionandopportunityinstigationstrategies

Objective 6: Summary/Conclusions• Identifyprojectmodelingfallacies• Discusstheplanning‘Cop-outs’• ExaminetheproperexpectationofProjectManagementsoftware• Reviewplanningandschedulingterminology,essentialprocessesandpracticalmethodology


152


Project Quality Assurance, Monitoring and Auditing

PDUs - 13



Course Description:Inthiscourse,participantswillfocusonissuessuchashowtomaintainqualitybyusingaudits and evaluations for monitoring purposes. Quality theories taught by Drs. Deming and Juran will beincludedasfoundationsforimplementingnewqualityinitiatives.Inaddition,severaltypesofprojectauditswillbeexploredasameansofcontrollingtheprojectwithmoreefficiency.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Examine continuous process improvement for project processes• Discussfivekeycheckpointsforquality

management• Analyzethemainlinequalityandmonitoring

processes• Analyzethespecificactionstoimprovequality• Discussquantitativemeasurements• Examinethesixgeneraltypesofcost

Objective 2: Analyze the tools for quality control• EvaluateDeming’s14pointstomaintaining

quality• IdentifyJuran’s10symptomstoquality

problems• Definethethreemajorprocessesofproject

qualitymanagement• Examinetheprocessofqualityassurance• ListthenineC’sofquality

• EvaluatethefourstepstoForceFieldAnalysis• Discusssevenkeystoproblemsolving

implementation

Objective 3: Examine benefits of project auditing• Analyzeprojectperformanceaudit• Examinecustomeracceptanceaudit• Discuss methods for making recommendations• Comparerecordingtechniquesformaking

recommendations• Developprojectauditperformancepoints

Objective 4: Discuss recovery assessment process and model• Examinerecoveryindicators• Examineaprojectrecoveryplan• Discuss recovery lessons learned

self-paced online


153


Project Risk ManagementPDUs - 13



Course Description: Thiscoursewill teachparticipantshow toexamineandmeasureobjectiveswithincost,schedule,andculturalissues.Riskforthisprogramisexaminedasdefiningtheprobabilityoftheproject.Thiscoursewillexamineriskidentification,riskcommunication,andriskplanning.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Define risk• Examinesourcesofrisk• Defineriskmanagement• Analyzesignalsofrisk• Describerisktradeoff

Objective 2: Evaluate how to confront attitudes on risk• Listtechniquestoconfrontingrisk• Examinehowtoconductriskanalysis• Examineranking• Discuss scenario• Examinestatisticalprocesscontrol• Describeriskturmoil• Discuss performance risk• Discuss system risk• Discuss process risk• Examinedatagathering• Explainhowtoevaluateplans• Reviewinterviewing• Develophowtofacilitateabrainstormingsession


self-paced online


154

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 3: Examine how to manage risk plans• Discuss transferring risk• Examinemonitoringrisk

Objective 4: Develop risk teams• Createaspecialresponseteam

Objective 5: Define the processes of risk management• ExaminetheprocessofPlanRiskManagement• ExaminetheprocessofIdentifyRisks• ExaminetheprocessofPerformQualitativeRiskAnalysis• ExaminetheprocessofPerformQuantitativeRiskAnalysis• ExaminetheprocessofPlanRiskResponses• ExaminetheprocessofControlRisks


155


Successful Negotiation in aProject Management Environment

PDUs - 13



Course Description: Thiscoursewillexaminethestrategiesofsuccessfulnegotiationthroughouttheproject’slifecycle.Participantswilllearnthevalueofsuccessfulnegotiation,thenegotiationprocess,anddifferentnegotiationmodels.Thiscoursewillincludeexamplesinnegotiationoverscope,deadlines,change,andgettingthebestpricefromyourvendor.ThiscoursewillfollowoneormoreofProjectManagementInstitute’sknowledgeareasofthePMBOK® Guide.


Course Objectives:Objective 1: Define negotiation• Identifythebenefitsofnegotiations• Defineanddetailnegotiatingskillsforprojectmanagers• Defineanddetailnegotiationsinprojectsincludinginterpersonalnegotiationsandcontractnegotiations

Objective 2: Examine the negotiation process• Listandexaminenegotiationstrategies• Examinepreparationtechniquesfornegotiation• Discuss how to lead the negotiation process

Objective 3: Recognize how to deal with the other party’s negative tactics• Examinehowtoalignthesupportofothersbefore,duringandafterthenegotiation• Identify communication skills needed for successful negotiation• Analyzewin-winnegotiations• Createstrategiesforcontrollingconflictinnegotiation• Applynegotiatingtoresolveconflict

Objective 4: Develop how to negotiate with your project team• Discover negotiation skills for purchasing• ExaminehowtouseBAFOtoyouradvantage

self-paced online


156


Vendor ManagementManaging, Monitoring and Controlling

Vendor Relationships


PDUs - 19.5



Course Description: This course will provide detailed instruction in areas such as pre-solicitation, solicitation, and award of a contract. Each participant will develop tools for working with vendors, a clear understanding of vendormotivation,andtechniquesformakingitawin-winrelationship.Thiscoursewillfocusonwaystoselect,monitor,andcontrolvendors,aswellashowtomakevendorsapartneroranextensionasstakeholderswhodelivertherightperformancethroughoutthelengthoftheproject.Inaddition,thiscoursewillfocusonallaspectsof vendor management, such as developing vendor management plans, identifying performance measurements and discussing various contract types and their strengths and weaknesses.


Course Objectives:

Objective 1: Discuss vendor challenges• Examinethefutureofvendorrelationships• Comparepurchaserandvendormotivations• Comparetheprosandconsofoutsourcinga

projecttoavendor• Discuss reasons for vendor relationships• Examinetherealworldofcultureandlanguage• Evaluatehowvendormanagementcanbenefit

organizations

Objective 2: Examine phases in the acquisition process• Explainthedutiesofthecontractofficer• Identifybestpracticesofvendormanagement• DiscussreasonsandrolesforaVendor

ManagementOffice• Comparetheprocurementcycletoproject

management• Compareorganizationalandgovernment

procurement processes

self-paced online


157

The Mathis Group, Inc. 1-800-224-3731 Presentations That Educate, Motivate, and Inspire www.themathisgroup.comObjective 3: Examine the five-phase process of vendor management

- Phase one: Pre-Award Stage• Forecastingfuturerequirements• Acquisitionplanning• Projectscopestatements• Makeorbuydiscussion• Baseline estimated cost• SuccessfulstepsforcreatinganeffectiveRFP• ExaminewhatimpactstheRFPprocess• BasicpartsoftheRFP• Designing a statement of work• Key elements of a performance work

statement• Methods of contract surveillance

- Phase two: Source selection• Techniquesonsettingexpectations• Vendorrisk• Conductingariskanalysisofeachvendor• Risksharing• Criteriaforevaluatingthevendors• Vendorevaluationprocess• Sealedbiddingprocess• Successcriteriaforevaluatingvendors• Qualificationsforvendorselection

- Phase three: Award Contract• Vendororientation• Vendormanagementplan• Vendormeasurementsorscorecard• Vendorperformance• Negotiationstrategiesusedbyvendors• Strengthsandweaknessesofcontracttypes

- Phase four: Contract management• Workplantofulfillstatementofwork• Benchmarks• Communication• Statusandperformancemeetings• Types of audits• Auditingplan• Internalandvendorprojectmanager

relationships• Auditingprocess• Differencebetweeninternal,externaland

third-party auditing• Areasfortheauditingexamination• Vendorconflictsandhowtoresolvethem• Best practice guide sheet for auditing• Process designs for auditing the vendor• Monitoringcontractorrequestsforpayment• Contractmodifications• Contractterminationforconvenience• Procedures for termination for convenience• Contractterminationfordefault• Procedures for termination for default• Contractdisputes• Ethical standards and procurement integrity

- Phase five: Contract closure• Knowledge transfer• Vendor/customerhandoff• Contractcloseout• Stepsincontractcloseout


158


ManagementManagementA-Z

SuccessfullyManagingPeopleInATechnicalSettingHowToHandleDifficultPeople

CopingWithChange12StepsToBetterDecisionMakingHowToBuildTrustAndRespectMasteringProjectManagementProjectManagementIntensive

EmpoweringEmployeesForSuccessHowToDisciplineEmployees

Empower Or PerishCoachingAndCounselingEmployeesManagingMultipleProjectsAndTasks

LeadershipDevelopingAndMentoringYourWorkforce

HowToDelegateAndHoldThemAccountableValuesBasedLeadership:OurOnlyHope

ExecutiveCoachingStrategicPlanning

MotivatingAndEmpoweringYourWorkforceTheLostArtOfLeadershipTough Minded LeadershipVisionDrivenLeadership

FoundationsOf21stCenturyPlanningBecomingAConfidentDecisionMaker

CreatingStrategicChangeSuccessfullyHandlingTurbulentChange

HandlingPersonalAndProfessionalChange

Attitude/NegativityCreatingAnOptimisticWorkplace

Mountain Moving MotivationBattling Burnout

BecomingAnOvercomerTheImpactOfHumorInTheWorkplace

Turning Turkeys Into Eagles

CommunicationProactiveCommunicationCommunicatingForResultsYouSaid,WeSaid,TheySaidFacilitationFundamentals

Communication:WhatYouHeardIsNotWhatISaidSecretsOfPresentingLikeAPro

IncreaseCommunicationAndGetYourPointAcross

ConsultingConsultingSkillsForANewDay

HowToBuildYourConsultingBusinessSolvingProblemsAsAConsultant

ConsultingFundamentals

Human ResourceSuccessfullyRecruitingTomorrow’sWorkerMarketYourselfForYourNextEmployer

PerformanceAppraisalsThatWork

ConflictDealingWithDifficultAndObnoxiousPeople

HowToTalkAboutTheToughIssuesHandlingConflictAndConfrontation

Customer ServiceCustomerRelationshipManagement(CRM)Customership:BuildingUnbelievableService

21stCenturyCustomerServiceCustomerRetention-OurFutureSuccess

Sales/MarketingControllingTheSevenMileBorder

Marketingology:TheArtOfAttractingNewCustomersSecretsOfClosingMoreSalesSelling101Fundamentals

AdvancedSalesSkillsForANewMillenniumCreatingCustomerDrivenValueSellingWithValuesAndIntegrity

MarketingYourCompanyForResultsFoundationsOfOrganizationalMarketingFundamentalsOfSalesInThe21stCentury

SalesManagementIntensiveNegotiateLikeAPro

SalesForceManagementConsultiveSellingMadeSimple

TeamsOrganizingHighlyEffectiveTeamsBuildingCrossFunctionalTeams

Building Team That WorkConqueringTeamConflict

CreatingSelfDirectedTeams

Writing SkillsEffectiveBusinessWritingSkillsGrammarAndPunctuationSkills

Seminars, Keynotes, and Topics

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