trailblazers: statewide technology initiatives · online learning = fast growth •600,000 + in ccc...

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Trailblazers: Statewide Technology Initiatives Linda Thor Chancellor Foothill-De Anza Community College District Tim Calhoon CCC Technology Center Director, CAI/EPI Executive Sponsor Butte-Glenn Community College District Joseph Moreau Vice Chancellor of Technology, OEI Executive Sponsor Foothill-De Anza Community College District

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Page 1: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Trailblazers: Statewide Technology Initiatives

Linda Thor Chancellor

Foothill-De Anza Community College District

Tim Calhoon CCC Technology Center Director, CAI/EPI Executive Sponsor

Butte-Glenn Community College District

Joseph Moreau Vice Chancellor of Technology, OEI Executive Sponsor

Foothill-De Anza Community College District

Page 2: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Governor’s Goals for Community Colleges

• Increase access and student success

• Speed up time to degree or transfer

• Contain costs

• Spur innovation

Page 3: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Keys to Success for CCCs

• Priority enrollment and academic standards

• Redesigned student support services

• Transparency and accountability

• Streamlined transfer

• Improving basic skills instruction

Page 4: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

$26 million a year = 3 new initiatives

• Common Assessment Initiative

• Educational Planning Initiative

• Online Education Initiative

Page 5: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Online learning = fast growth

• 600,000 + in CCC

• 15% increase in 6 years

Page 6: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Challenges and opportunities

• Improve retention and success

• Support students at a distance

• Train faculty

• Facilitate enrollment

• Share costs and best practices

Page 7: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Common Assessment Initiative

Page 8: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Background

– Over 30 different assessments used by colleges 2008 Consultation Council Taskforce on Assessment

– Additional costs and student frustration due to retesting – No savings from economies of scale – Inconsistent messaging to high school students regarding collegiate

academic standards

• Tests place too many students in remedial programs (LBCC) Long Beach Promise Pathways Study

– 60% of students placed in the developmental sequence had earned A’s or B’s in high school English

– 35% of students who placed into transfer-level English had received C’s and

D’s in high school—and went on to fail that course at a rate of 53%

Page 9: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Student Success Legislation

2011-12 Student Success Taskforce lead to legislation targeting Assessment, Orientation, Counseling/ Advising, Student Education Plans

AB 743 - establish a common assessment system to be used as

one of multiple measures, consistent with existing regulations, for the purposes of community college placement and advisement.

SB 1456- As a condition of receipt of matriculation funds,

requires colleges to adopt common assessment if the college uses standardized assessment tests (when available)

Page 10: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

• Key Objectives

– General Purpose Assessment Platform

• Math

• English

• English as a second language (ESL)

– Assessment Preparation

– Multiple Measures

– Professional development

– Integrate data across the system (data warehouse)

Page 11: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Educational Planning Initiative

Page 12: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

“Graduation rates also

are low at CCC … with

only 23 percent of full–

time CCC students

graduating or

transferring within three

years …”

The 2013-14 Analysis of the Higher Education Budget. Legislative Analyst’s Office

“In 2011–12, CCC provided

instruction to more than 350,000

students who already had earned

60 or more degree–applicable

semester units. Of these students,

nearly 95,000 had earned more

than 90 units.”

The 2013-14 Analysis of the Higher Education Budget. Legislative Analyst’s Office

Fewer Students

are Completing

Many Students Take Far Too Many

Courses • Changing majors repeatedly

• Repeating courses to improve grades

• Required courses unavailable so take others for Financial

aid eligibility

• Articulation problems

• Interest in the course subject

• Perceived employment opportunity enhancement

Page 13: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Education Planning Goals • Clarify Education Goals and Plan for Success

• 1 in 5 Undecided

• Many change majors multiple times

• Help Students Make Informed Choices • Unstructured information, Too many websites

• Students give up early on

• Students need structured pathways, eliminate complexity

• Assist Under Resourced Counseling Services • 1800+ to 1 Student to Counselor Ratio

• Leverage Technology to Assist Counselors

Page 14: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Key Objectives

• Student Portal to consolidate, personalize, and

sequence information & activities

• Message students to promote positive actions

• Provide online planning and guidance services

• Support all colleges

• With or without existing education planning

systems / degree audit

• Integrate academic data from across the system

• Articulation, Transcripts, Courses/Programs

Page 15: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Apply for Admission Order Transcripts Education Planning Orientation Financial Aid Time Management Transportation Child Care Test Anxiety Substance Abuse Food Assistance Academic counseling/advising Basic skills (reading, writing, math) CalWorks Career planning

Counseling - personal DSPS - Disabled Student Programs and Services EOPS - Extended Opportunity Programs and Services ESL - English as a Second Language Health services Housing information Employment assistance Online classes Re-entry program (after 5 years out)

Scholarship information Student government Testing, assessment Transfer information Tutoring services Veteran’s services Athletics Foster Youth TANF, SSI, or General Assistance Dream Act LGBT

Portal – Messaging Students

Page 16: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Analytics are used with the students

profile to present a checklist of

activities and information to keep

the student on track to reach their

education goals.

A workflow based reminder system

messages students via text, email, and portal messaging on next steps and past due activities.

Activities such as Applying for

Admission add to the systems

understanding of the student’s needs

based on data stored in their

profile.

Portal - Structured Pathways

Page 17: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Education Planning & Degree Audit

Electronic

Transcripts

Articulation

C-ID / ASSIST

Curriculum

Inventory

Need data to support campus systems or a systemwide

Education Planning / Degree Audit offering.

Support Education Planning / Degree Audit

On Campus or

Systemwide

Page 18: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Online Education Initiative

Page 19: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

What Is The OEI? • Governor’s proposal for increasing access and

success through online instruction

• $56.9 million over 55 months

– $16.9 million through June 2014

– $10 million through June 2015

– $10 million/year for three years afterward

• CCCCO released this as a competitive application

Page 20: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

What Is The OEI • Comprehensive program for supporting online

instruction

– Transfer degrees, courses, support services, professional development

• Incorporate existing programs

– @One, CCCConfer, CVC, C-ID, 3CMedia

• Integrate with CAI and EPI grants

Page 21: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Main Components • Establish a consortium and governance model

– Establish policies and procedures

• Reciprocity, articulation

– Provide extensive, centrally funded resources

• Support associate degree for transfer online

– Develop quality standards for ADT courses

Page 22: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Main Components • Support other degree applicable courses

• Support basic skills instruction

• Improve retention and success in online courses/programs

– Emphasis on underserved & underrepresented students

– Focus on closing the achievement gap

Page 23: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Main Components • Facilitate credit by exam

• Provide professional development

• Develop online student support tools

• Provide robust reporting and analytics

• Ensure accessibility of courses and services

• Improve the overall student experience

Page 24: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Integrated Governance Structure

User Experience/Student Services Portal Steering Committee Pro

fessio

nal D

evelo

pm

en

t A

dvis

ory

Com

mitte

e

Technic

al A

dvis

ory

Com

mitte

e

Common

Assessment

Steering Committee

Work Groups

Math, English, ESL,

Multiple Measures

Ed Planning

Steering Committee

Work Groups

Artic/Curr Inventory

Ed Plan / Degree Audit

CCCApply

Steering

eTranscript

Steering

CCC Education Collaborative

CCC Telecommunications &

Technology Advisory Committee

Online Education

Steering Committee

Work Groups

Academic Standards,

Consortium, CMS, PD

Page 25: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Opportunities for Participation • Steering Committee

– Broad-based, statewide representation

• Work Groups

– Specialized skill teams, short term

• Online Consortium

– Pilot colleges

Page 26: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Leadership Team

• Executive Director

• Chief Academic Affairs Officer

• Chief Student Services Officer

• Director of Strategic Planning & Operations

• Chief Technology Officer (joint with CAI, EPI)

• Chief Prof Development Officer (also joint)

• Director of Data Analytics

• Project Manager(s)

Page 27: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Why is this important to trustees?

• This is way more than technology!

– Promoting student success and completion

– Incentivizing innovation and collaboration

– Re-thinking our policies and processes

– Setting aside “self-imposed regulations”

– Leveraging our collective buying power & centralizing shared expenditures

Page 28: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Why is this important to trustees?

• This is way more than technology!

– Partnering—with each other, vendors, non-profits, foundations

– Driving substantial innovation in product, delivery & integration

– Moving into national leadership in educational technology

Page 29: Trailblazers: Statewide Technology Initiatives · Online learning = fast growth •600,000 + in CCC •15% increase in 6 years . Challenges and opportunities •Improve retention

Project Websites

CCCOnlineEd.org

CCCEdPlan.org

CCCAssess.org