trafford one day session slide show
TRANSCRIPT
HELPING LOCAL PEOPLE DOEXTRAORDINARY THINGS.
James Hampson
Connecting Communities
Co-ordinator
Forever Manchester and Trafford PartnershipAsset Based Community Development and Community
Builder Training
Overview of the Session
• Introductions• Locality Working Principle and Why We’re Here• Forever Manchester and Community Building• Needs Assessment and The Deficit Model• What is ABCD• The We Can Game• The Role of Service Providers in ABCD• Co-Production• ABCD Methodology• LUNCH
Overview of the Session
• Community Building Tools• Asset Mapping• Appreciative Inquiry• Learning Conversations and Bumping
Spaces• Connecting and Connectors Clubs• Community Led Initiatives• Stories• Questions and Evaluation
Ground Rules
• Have Fun• Keep an Open Mind• Be Positive but don’t be afraid to challenge• Get to know each other• Laugh • Don’t be afraid to ask questions and share your
thoughts if you have them• Tweeters!!
• @4EverManchester• @TPAction• #BeBoldTrafford
Introductions
• Write down 1 thing you could teach and 1 thing you would like to learn
• Stick them under the headings at the back of the room
• Tell us who you are and something that you are good at
• What brings you to the session• Each table to agree a spokesperson/spokespersons• Spokesperson feedback any interesting findings
– Does anyone have any skills in common?– Any interesting skills/interests?– What types of things bring people here?
Locality WorkingPrinciples of Locality Working are set out in the refreshed Community Strategy:• See residents, communities, businesses and organisations as equal
partners
• Bring people together to achieve things we cannot do alone
• Share power with local people, and add value to their local activity• Align strategic priorities with local communities to deliver joint
action
• Provide the tools and support to local people to take action
• Share information, skills and resources and collaborate with partners and people
• Be creative, dynamic, supportive and challenging in order to achieve our shared ambitions
Forever Manchester• Community Foundation for Greater Manchester• Been active for 25 Years• Raise and distribute funds to communities of
Greater Manchester• 2011 We discovered a different way of working• Developed the UK’s first dedicated ABCD
Community Building Team• Now apply the ethos of ABCD to all aspects of our
business including grant making• We work with Communities to help them do
“Extraordinary things together”
Our Traditional Grant Making Approach
Deficiency
Dependency
Needs
Bureaucratic
Panel Driven
Restricted
Competitive
Tell us what’s wrong not what’s strong in your community….
Find It, Fund it & Fix it….
Classic Needs Map
Racial tension/hate crimes High crime rates. Significant fear among older people
High levels of ADHD
Smoking relatedHeart diseaseRespiratory difficulties
Obesity across The life course
High levels of drug and Alcohol use.
High unemployment Poor educational attainment
Poor housing/environmental issues
High morbidity
Anti socialbehaviour
Gender inequality
Classic Needs Map
Racial tension/hate crimes High crime rates. Significant fear among older people
High levels of Debt
Smoking relatedHeart diseaseRespiratory difficulties
Obesity across The life course
High levels of drug and Alcohol use.
High unemployment Poor educational attainment
Poor housing/environmental issues
High morbidity
Anti socialbehaviour
Gender inequality
Thoughts?
• Would you want to live in this area?
• Is the needs assessment a true picture?
• What problems do you think can be caused by looking at a community via its deficiencies?
• What are the problems for providers?
• What are the problems for residents?
• How would where you live stand up to this scrutiny?
Problems with this approach?
The consultation on the joint strategic needs assessment (JSNA) in Barrow-in-Furness in Cumbria concluded that “improving self-worth is at the heart of issues related to healthy lifestyles. If people value themselves, then other behaviours like healthy eating and giving up smoking will follow. Whilst many communities recognise that their health is worse than the average, reinforcing these negative images could have a negative impact on people’s self-worth.”
• Apathy• “Its not for me”• Suspicion• Communities become passive recipients of services• Isolation• Creates Competition for funding• “Ugly Contest”
About Asset Based Community Development
• Asset Based Community Development (ABCD) Institute was founded in 1995 after 3 decades of community development research
• Formalised by Professor John McKnight and Professor Jodi Kretzman at Northwestern University, Chicago
“When people have been mapped by their deficiencies, it is often difficult to pinpoint what they care about enough to act upon” Kretzmann and McKnight, 1993
Asset Based Community Development
ABCD is a different way of thinking about how to work for change – starting from a place of possibilities, strengths and capacities as opposed to problems and deficiencies.
ABCD operates on the assumption that people, regardless of their behaviour, their families and their communities have valid and valuable resources for their own empowerment.
It also assumes that people have internal motivations to act which can release these resources for the good of themselves and their wider community.
Asset Based Community Development
The asset approach values the capacity, skills, knowledge, connections and potential in a community…the more familiar ‘deficit’ approach focuses on the problems, needs and deficiencies in a community. It designs services to fill the gaps and fix the problems.
As a result, a community can feel disempowered and dependent; people can become passive recipients of expensive services rather than active agents in their own and their families’ lives.”
Improvement and Development Agency, www.idea.gov.uk
About Asset Based Community Development?
• It should be noted that ABCD does not say that there isn’t a need for services or professional interventions but that these should first seek to identify what the individual and the community can do for themselves and together
About Asset Based Community Development
• This is not ‘Big Society’, or a call for more volunteering; it is a set of approaches that starts with the positive as a basis for developing innovative and sustainable solutions
• It’s not an approach that just looks on the bright side, but instead uses knowledge of ‘assets’ to make new connections and enhance social capital
• A strength-based approach focuses on what works and how to generate more of it, rather than focussing on the deficits and problems
About Asset Based Community Development
• Strength-based approaches focus on developing the capacities of individuals and communities and connecting them in new ways
• It supports and celebrates the contribution of those who are vulnerable and marginalised, whilst developing the capacity of the community to become more hospitable and inclusive
A shopping list
Needs to Strengths
Transaction Why not also have a model that…Transforms
Focus on Deficiencies Focus on Assets
Problem Response Identify Opportunities
Charity Orientation Investment Orientation
Grants to Agencies Grants, Loans, Investments, Leverage
More Services Fewer Services
High Emphasis on Agencies Emphasis on Associations
Focus on Individuals Focus on communities/neighbourhoods
Maintenance Development
See People as Clients See People as Citizens andCo-producers
‘Fix People’ Develop Potential
Programmes are the Answer People are the Answer
Classic Needs Map
Racial tension/hate crimes High crime rates. Significant fear among older people
High levels of Debt
Smoking relatedHeart diseaseRespiratory difficulties
Obesity across The life course
High levels of drug and Alcohol use.
High unemployment Poor educational attainment
Poor housing/environmental issues
High morbidity
Anti socialbehaviour
Gender inequality
Neighbourhood Asset Map
Physical Space
Local Economy
StoriesInstitutions
Associations
Individuals
My Community
InstitutionsSchools
Universities Community CollegesPolice Departments
HospitalsLibraries
Social Service AgenciesNot for Profits
MuseumsFire Brigades
MediaFoundations
IndividualsGifts, Skills, Knowledge,
and traits of:Youth
Older AdultsArtists
Welfare RecipientsPeople with disabilities
StudentsParents
EntrepreneursActivistsVeterans
Ex-offenders
Local EconomyFor-profit business
Consumer ExpenditureMerchants
Chamber of CommerceBusiness Associations
BanksCredit UnionsFoundations
Institutional - purchasing power and personnel Barter and Exchange
Micro-BusinessCorporations and Branches
Physical SpaceGardens
ParksPlaygroundsBike Paths
Walking PathsForest/forest Preserves
Picnic AreasCampsites
Fishing SpotsDuck Ponds
ZoosWildlife Centre
Natural HabitatsHousing
Vacant Land & BuildingsStreets
Associations
Animal Care Groups
Anti-Crime Groups
Business Organisations
Charitable Groups
Cultural groups
Disability Groups
Education Groups Elderly Groups Environmental Groups Family Support Groups Health Advocacy Heritage Groups Hobby Groups
Interest Groups
Men’s Groups
Mentoring Groups
Neighbourhood Groups
Political Organisations
Recreation Groups
Religious Groups
Service Clubs
Social Groups
Women’s Groups
Youth Groups
Stories From Manchester
Alt Community Challenge Team
Lostock Men’s Shed
Cool 2 B Kind
Great Lever Idea Works
Lostock Allotment
The ALTernative News
Cash 4 Graft
From Needs to Strengths
We Can Game
Credit - Cormac Russell of Nurture Development and Inclusion Press
The We Can Game
• The 100 Capacities are based on the work of Jodi Kretzman and John McKnight of the ABCD Institute
• The game can be used to get people thinking differently about their capacities/assets
• Can begin the process of asset mapping individuals
• It can start to identify people to invite in to our Community Building efforts
What are Assets?
There are 5 key Assets in every community…1)Individuals2)Associations3)Institutions4)Physical Assets5)Connections
What are Assets?
1)Individuals• At the centre of ABCD are residents of the
community that have gifts and skills.
• Everyone has assets and gifts.
• Individual gifts and assets need to be recognized and identified.
What are Assets?
2) Associations• Small formal and informal groups of
people
• Clubs working with a common interest as volunteers are called associations in ABCD and are critical to community mobilization
• They are coming together around a common interest by their individual choice
What are Assets?
3) Institutions• Paid groups of people who generally are
professionals who are structurally organized are called institutions.
• They include government agencies and private business, as well as schools, etc.
• The assets of these institutions help the community capture valuable resources and establish a sense of civic responsibility.
What are Assets?
4) Physical Assets• Physical assets such as land, buildings,
space, and funds are other assets that can be used
• How a space is viewed can sometimes determine its worth as an Asset e.g. Waste ground
What are Assets?
5) Connections• Assets become stronger when they are
connected together
• Connections between people based on strengths build healthy relationships
The Role of Service Providers
“A growing body of evidence shows that when practitioners begin with a focus on what communities have (their assets) as opposed to what they don’t have (their needs) a community’s efficacy in addressing its own needs increases, as does its capacity to lever in external support.” Improvement and Development Agency, www.idea.gov.uk
A Recap from Earlier
• It should be noted that ABCD does not say that there isn’t a need for services or professional interventions but that these should first seek to identify what the individual and the community can do for themselves and together.
The Role of Service Providers
• Services should seek to support individuals and communities to display their assets
• They should be ready to offer the assets of the service as and when they are needed to co-produce a service user experience which utilises the skills, gifts and passions of all involved for mutual benefit
• In community development you cannot do anything with people’s needs, only their assets
• Deficits or needs are only useful to institutions
The Role of Service Providers
“We can’t do well serving communities… if we believe that we, the givers, are the only ones that are half-full, and that everybody we’re serving is half-empty… there are assets and gifts out there in communities, and our job as good servants and as good leaders is having the ability to recognise those gifts in others, and help them put those gifts into action”
First Lady Michelle Obama
Your Organisation• What does your organisation/service do well?• What could it allow the community to do for
themselves?• What could your service do with the help of the
community?• What are its assets to the community that they may
not have themselves?• Does it own any physical assets?• What skills/gifts and talents of staff could be utilised?
Professional and private
The Assets of Service Providers
• Catalyst• Organisational Structure• Finances• Staff time• Infrastructure• Buildings• Systems• Resources
No
Mo
re T
hro
w A
way
Peo
ple
ABCD Methodology
Discovering Strengths
Organising & Mapping
Linking & Mobilising
Community led Initiatives
Sustaining the Process
Lunch
Share Your Stories
• Share a story that you think shows a time ABCD principles have been used whether you realised it at the time or not?
• It can be from home or work
Jackson Street Party
Discovering Strengths
Discovering Strengths
The focus of this stage of the methodology is focused on answering these 4 questions
• What Assets/Capacities exist in the neighbourhood?
• What can community residents do by themselves?
• What can community residents do with help from service providers?
• What can only be done by service providers?
Asset Mapping
Asset Mapping allows us to build up a picture of what is available to use and mobilise and so we can begin to
make connections. We can map:
• Institutions• Physical Assets
• Associations
Asset Mapping
• This exercise is especially effective with small groups of residents
• Residents will usually know of much more going on than any workers
• Asset Mapping is a good engagement tool
• An Asset Map can be useful in inspiring community action and involvement
• Informal groups who regularly meet are worth adding and connecting
• Make sure that the map is visible and accessible by the community
• Always review and add to the map
Trafford Information Service
Trafford Partnership Asset Map
What Are Your Gifts?
Assets of the Head
• Take 3 Post–It Notes• Write your name on each note• Write down 3 Gifts of the Head, one on
each note – Things I know something about and
would enjoy talking about with others
Assets of the Heart
• Take 3 more Post–It Notes• Write your name on each note• Write down 3 Gifts of the Heart, one on
each note - Things I am passionate about, things
that make me take action
Assets of the Hands
• Take 3 more Post–It Notes• Write your name on each note• Write down 3 Gifts of the Hands, one on
each note– Things or skills I know how to do and
could potentially share with others
Head, Heart, Hands
• This is a good exercise to do with groups• Can start a conversation about ideas• Start connections around mutual gifts• Creates Conversation• Fun way to discover individuals community
assets• Can be used to make connections between
people (more on this later)
The Power of Two
• If one person spent one day having a conversation to two people about what they could create (1+2)
• If the next day, those two people each had a conversation with two different people (1+2+2+2)
• And so forth• Then in 10 days, 2047 people would be having a
conversation• In 15 days, 65,536 people would be in conversation• In 20 days, 2 million people would be in conversation
Asset Based Community Development Institute
Appreciative Inquiry
• Appreciative inquiry (AI) is a model for analysis, decision-making and the creation of strategic change
• Appreciative Inquiry advocates collective inquiry into the best of what is, in order to imagine what could be, followed by collective design of a desired future state
• Appreciative Inquiry Initiates change via positive questioning to illicit positive responses and solutions
Appreciative Inquiry
Appreciative Inquiry
Appreciative Inquiry
• What type of questions might we ask when using Appreciative Inquiry?
• Where and when would we ask these questions?
• Who would we ask these questions?
Appreciative Inquiry
• Tell me about a time when your community came together and did something good?
• What are you good at? • What do you enjoy doing?• What would you like to see happening
where you live? • How could you contribute to its success?
Learning Conversations• Conversations building on the principles of
Asset Mapping and Appreciative Inquiry
• Designed to learn about the person as a whole
• Build a picture of a communities past and present
• Identify and analyse a communities past successes and uses this shared history as a starting point for change
Learning Conversations
• Start a 2 way communication – both engaged are learning about each other
• Different/new line of questioning…positive
• Shift the focus of responsibility – “What can we do for you” to “What can we do together”
Bumping Spaces
• Meet and talk to people in spaces they naturally meet (Bumping Spaces)
• Start a different conversation about themselves and community life
• Map the assets instead of identifying the needs
• Shift the conversation from what’s wrong to what’s strong
• Utilise Appreciative Inquiry techniques• Engaged with 3000+ residents• Identified and utilised 1000’s assets• Found that 70% of people not involved
in traditional community structures
Bumping Spaces
• Active community engagement• Promotes events and activities• Starts conversation• Increases participation• Builds relationships• Engage with individuals not
involved in traditional structures
Asset Role Call in LostockI just wanted to share some of the amazing gifts of the people of Lostock that we have alreadydiscovered. It is a long and interesting list and doesn’t include everything, remember this list has beengathered in just under 4 Months, so here goes we’ve got:
Gardeners, Cleaners, Bee Keepers, Bakers, Skaters, Jewelers Makers, Carpenters, Builders,Knitters, Radio Entrepreneurs, Fishermen, Chefs, Teachers, Card Makers, Jam Makers, WineMakers, Recyclers, Quiz Masters, Veg Growers, Plumbers, Zumba Instructors, Shop Keepers,Party Organisers, Bike Riders, Child Minders, Computer Wizards, Cartoonists, Graffiti Artists,Dancers, Actors, Talkers, Dog Walkers, Spiritual Leaders, Healthy Eaters, Readers, Roofers,Hairdressers, Make Up Artists, Singers, Comedians, DJs, Support Workers, Carers, BMXers,Footballers, Campers, Out Doors Explorers, Mountain Climbers, Hikers and Bikers…..
What happens next with this information is up to the Residents to decide, the list is growingevery day and people are beginning to gather around ideas which utilise the skills they havethat they can share with other people in engaging, practical and imaginative ways. Thepossibilities seem endless as does the list of assets waiting to be found.
James Hampson - Asset Based Community Builder
Community Asset Questionnaire
• Designed to record Learning Conversations• Use to start and record new, positive
conversations in the community• Honed and perfected wording over
thousands of uses• Can record baseline information• The ordering of the questions is important• Is a tool designed to capture some
information that is useful• Context and tone are difficult to capture
Activity
• Move around the room • Introduce yourself to someone you don’t
know• Find out about them using the
questionnaire• Ask any other questions you think would
be helpful to your inquiry
Organising and Mapping
Organising and Mapping
• Information needs to be quickly and easily available
• Complementary Assets need to be linked easily• Organised in a way that works for you and the
community• A variety of questions can be answered
“Where?” “Who?”• Begins to make assets visible• Easily shared and built upon• A “Living” document• Can be used for monitoring and evaluation
purposes
What can we use?
• Google Maps• Y-Ed• Salesforce• In House Systems• Spreadsheet• Drop Box• Social Media• Paper Maps
Linking and Mobilising
Connecting• Connecting Community Assets is the key to ABCD• Quite simply it is the building of relationships
between different members of the community for shared benefits
• Relationships are built on shared and compatible strengths
• Connections should be made between all members and organisations in the community
• Ideas and Community Projects are perfect arenas for people to build connections
May 2012
February 2014
Connect the room
Creating Space
• Refers to creating a space where people can discuss ideas and share skills
• Success relies on the skill of the “Host”• Introductions can be made around shared
interests/skills/goals• Questions are asked to allow people to
explore their own solutions• Space can be created in many ways and
places• “Why have a meeting when you can have
a party”
Connectors Clubs• Connectors are invaluable members of the community• Typically know 50+ people by name in the local area• Build relationships easily• Often work in the background• Naturals• Can be called “nosey”• Well liked
• Connectors club is a space for a number of Connectors to share their knowledge
• They can make new connections• Ideas are brought into the space and suggestions made• Living library of local assets
Community Led Initiatives
Be Bold, Be the Difference
Small Awards• Small grants • Kick start community
activity• Motivating• Matched to community
time and skills• Unrestricted by need
for constitution• Award for good ideas
that bring people together
• Application encourages further community linking
Ideas Events
• A space created for community members to share Ideas
• Recruit and identify assets for new ideas• Make Connections and build relationships• Carry out Asset Mapping of individuals,
organisations and areas• Make Assets visible• Use Appreciative Enquiry
Sustaining the Process
Stories
• Community Stories can help to create a shared history and sense of belonging
• Stories can motivate and inspire others• Tell of a time when people came
together and achieved something extraordinary
• Sharing success continues and builds community momentum
Our M32 Breakfast Club
Stretford Summer Breakfast ClubMore than 3,000 breakfasts served
Lostock Orchard
Lostock Orchard
Lostock Orchard
Lostock Orchard
Lostock Orchard
Lostock Orchard
Locality WorkingPrinciples of Locality Working are set out in the refreshed Community Strategy:
• See residents, communities, businesses and organisations as equal partners– ABCD
• Bring people together to achieve things we cannot do alone– ABCD, Community Building, Appreciative Inquiry
• Share power with local people, and add value to their local activity– ABCD, Appreciative Inquiry
• Align strategic priorities with local communities to deliver joint action– Appreciative Inquiry
• Provide the tools and support to local people to take action– Community Building
• Share information, skills and resources and collaborate with partners and people– Community Building, Connecting, ABCD, Appreciative Inquiry
• Be creative, dynamic, supportive and challenging in order to achieve our shared ambitions.– All You!!!
Questions, Thoughts and Evaluation