Tracey ClarkeUnit 16/ 69-75

Cox Rd Norlane 3214Mobile: 0411 899 414

Email: traceyclarkeevocca@gmail.com

Carer Objective:I am a highly motivated individual seeking a position in a dynamic and stable workplace. I am proficient in a range of computer applications, possess well-developed communication and customer service skills, with a proven ability to efficiently plan and manage multiple assignments to meet tight deadlines. As a proactive problem-solver you will find me a person who gets the job done.

Qualifications:Diploma in Youth Work CurrentChange Academy

Diploma in Counselling 2014AGB Human Resources

Diploma in Community Services 2014AGB Human Resources

Dual Cert 4 In Mental Health and Alcohol and Other Drugs 2013 AGB Human Resources Cert 3 in Security Operations 2012 Complex Training

Professional Skills: Communication skill – ability to understand and discuss client issues objectively Ability to demonstrate emotional maturity and a commitment to helping

others Problem solving/research skills – assess a client’s problem and research most

appropriate action Empathy - able to view other people's problems objectively Organisational skills – ability to maintain records of client contact, and work

with a case load of many clients Ability to work independently or as part of a team Flexible and adaptable – able to change treatment and counselling options

depending on changing needs of the client Ability to work under pressure

Employment History: Full-Time Parent 2000 - 2012

Kitchen Hand/Bar/Waitress 1998 - 1999Lone Star Steakhouse & Saloon

Responsibilities: Cooking Wash and clean utensils and dishes as they are returned to the kitchen Store clean dishes appropriately Assisting in food preparation by washing, peeling, chopping etc. Dispose of food scraps and rubbish Maintain and clean food preparation equipment, floors and other kitchen tools or

areas Take and record reservations for restaurants Prepare dining areas with clean linen or place mats, cutlery, crockery and glasses Greet customers on arrival and direct them to their table Take customers' orders and pass them to kitchen staff or bar attendants Serve food and drinks Prepare bills and present them to customers Perform administration duties such as data entry, answering phones, making

bookings

Cleaner - Voluntary 1999Splashdown Aquatic Centre

Responsibilities: Customer service Cleaning of windows, pool, spa and change rooms Cleaning of gym equipment Emptying waste containers Using various cleaning chemicals

Cadet - Voluntary 1999St John Ambulance

Responsibilities: Radio Operator Roster manager Car detailing Checking equipment is in date and working correctly Basic administration tasks

Leisure Interests: Ten Pin Bowling Family & Friends Volunteering at the Geelong Hospital

Referees Celeste Italiano Kristine Yarham (Character Reference)Tutor- Change Academy Manager – Farm FoodsPH: 0409 786 071 PH: 0478 084 481