tppp preceptor workshop working with graduates from a culturally and linguistically diverse...
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TPPP Preceptor Workshop
Working with graduates from a Culturally and Linguistically Diverse Background (CALD)
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CALD Graduates
IELTS 7.0
AHPRA Registration
Successful Clinical Placement
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Cultural beliefs and values
Not the overt things
We all have beliefs that individualise our actions
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What’s your gut feeling? (first thought)Placing your parent in an aged care facility
Meeting new people – are you talkative or quiet?
Saying no to people
Staying with a deceased loved one for 24 hours
Following instructions of someone in authority to you
Smiling in the workplace
Presenting information to a group of people
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Beliefs are molded by our own unique cultural backgrounds
Our beliefs and values around certain issues will affect our actions in the
workplace
We will have subtle (and not so subtle) ways of
communicating asa response
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Different expectations around a behaviour (including communication) can cause conflict
What can you do to assist in these instances of conflict?
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Strategies to consider
1. Get to know your graduate and their ways of thinking
2. Discuss impact of these on practice
3. Assist in resolving conflict with other workers
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Strategies to consider: Assisting with conflict
Identify conflictJust tensionArgument
What is the real issue (different expectations)
Use “I” statements to describe situation
Acknowledge other’s point of view
Find new outcome
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Language – building trust
All graduates need to discuss what their initial communication strategies will be to build trust with their staff team
Never just say “YES”!