tower cranes: world class operations & fleet management

Tower Cranes: World Class Operations & Fleet Management

Dr. Peter Schiefer, CEO

CATME Conference 2016, Dubai

The leader of the pack.

Contents

CATME Conference 2016 | Dubai

WOLFFKRAN - Who we are and what we do Tower Crane Fleet Operations Geographical Footprint Real-Time Service Use of Technology

Customer Experience Local & International Compliance Planning Project Profiles

On-Site Operations Enhanced Safety Operator Ergonomics Service Delivery


Global Player with Unique Expertise in Tower Cranes Leading manufacturer of quality tower

cranes Designed, engineered & made in Germany,

since 1854 Comprehensive product portfolio of top

slewing cranes Own rental fleet of 750+ cranes Expert support in planning, logistics, on-site

service, maintenance and training 850+ committed staff worldwide Extensive network of global branch offices,

subsidiaries & distribution partners worldwide



Fleet Operations & Systems



WOLFFKRAN Worldwide

International Headquarters in Zug, Switzerland Production sites in Heilbronn and Luckau, Germany Subsidiaries delivering Sales, Rental, Service, Spare Parts, Training in:

Germany, Switzerland, Austria, Belgium, UK, USA, UAE, Saudi Arabia Distribution partners in Australia, USA, Canada, Eastern Europe, Southeast Asia,

Saudi Arabia



Systems Deployed

SAP Back-office support software giving full provenance for each crane set and component used

WOLFF Service App The link between the service desk and field technician

WOLFF Configurator Interactive planning tool to ensure the most effective crane is selected for each application

Salesforce Provides the efficient link between WOLFFKRAN, our customers and our systems

WOLFF Link In-house system which constantly measures the performance of the cranes and its operating environment WOLFF Fleet

Management & Operations



WOLFF Link Portal Internet based real-time reporting portal, allowing customer to: View the performance of their crane from any PC, tablet or

smartphone Record key metrics, including the wind speed, hours in use and the

number of operations for each motor Benefit for Service Departments Ability to diagnose the majority of faults before getting to site,

allowing either the crane to be reset remotely, or the correct replacement part to be dispatched simultaneously

Each error requiring immediate action is supported with an on-screen comprehensive repair procedure

Allows for bespoke servicing



WOLFF Link Portal – Fleet Administration



WOLFF Link Portal – User Administration



WOLFF Link Portal – Management of Operating & Crane Data



WOLFF Link Portal – Failure Detection, Diagnosis, Auto-Call



WOLFFKRAN’s Operating Systems


SAP ERP 2 production facilities, 6 spare part hubs, 10 rental businesses managed through SAP Full provenance of each crane and component in the rental fleet, giving comprehensive history of rental

contracts Instant utilization and future availability to ensure maximum efficiency of assets Full tracking system in the production cycle Inventory management – globally

Salesforce CRM

WOLFF Configurator CPQ

WOLFFKRAN Sales & ServiceAccess to client/prospect related activity history

Seamless interface Offer-to-Order

SAP Base Date


Customer Experience



Compliance – Case Study Three World Trade Center, NYC



Compliance – When EN 14439 Isn’t EnoughEnhanced measures for NYC instigated by the Mayor include: A thorough review of the crane installation, operation and maintenance to include all

repair, testing and inspection records A thorough Documented record of the Third Party NDT of the crane’s structural welds,

inspection of mechanical, electrical and control components. (Electrical power to be connected by NYC DoB licensed electrician).

Trained personnel to erect and maintain tower cranes with demonstrable and effective lift plans and maintenance regimes

Submission of a ”Crane Component Checklist” which confirms provenance (5 years of history)and identifies which elements are provided by the OEM or not. It also seeks to confirm that the crane was never involved in a flood

OEM maintenance regime covering daily, weekly and periodic checks and by whom A revision of ASME/ANSI B30.3 to take account of these improvements



Compliance – WOLFFKRAN’s Response First response – listen to the customer –

understand what is important: Speed and a fly jib

Development of a range of high speed, high duty hoist winches, with speeds approaching 220m/min

The fixed fly jib was also developed and was in operation at WTC3. Predominantly used for tandem lifting in tight streets

WTC3 needed a reduced tail swing due to operational constraints, achieved with the use of steel counter weights

Full prototype submission to the NYC Department of Buildings



Compliance – WOLFF 355B & 700B Approved by DOB, NYC Approved by DOB Cranes & Derricks for

New York City All documentation filed, registered and

approved according to European Standard EN 14439 / EN 13001 (C25), which is comparable to ASCE 07 regarding wind pressure

DOB C&D concluded that the results comply with American Standard ASME B 30.3-2012

Electrical equipment and wiring compliant with European Standard EN 60204-1 and relevant modifications based on US Standard NFPA-70



Project Profiles – Achieving More for Less Operational Efficiency is the relationship

between supplier input and customer output – achieving more for less Getting a thorough understanding of the

customer needs and constraints Understanding what is important from

the success of their project, including special ties, or no ties

Developing a scheme that meets all of their criteria

Submission of supporting documen-tation including a comprehensive lift plan for the installation and dismantle


Qudai Towers, Mecca, KSA


Qudai Towers – Largest Hotel Complex in the World

WOLFFKRAN is involved in the planning and the construction of Qudai Towers in Mecca, KSA

Consideration of project logistics already in the planning phase

Modification of special bracing systems



Cologne – Highest Freestanding Tower Crane in Germany

Renovation of the façade of the TÜV Rheinland Building in Cologne, Germany

WOLFFKRAN provides WOLFF 6031.8 with 60 m jib

130 m freestanding



On-Site Operations



Operator Efficiency Good operators improve on site

efficiency WOLFFKRAN has: Over 350 trained operators Active apprenticeship scheme Assessors and auditors to ensure

training programs are targeted and performance is maintained

WOLFFKRAN operators only work to a "Best in Class" lift plan – the key to safe and efficient liftingOperate from one of the best office locations in the city…



WOLFF CAB - Best Office Chair in the City

Radio with SD/USB port and Bluetooth hands-free equip.

Additional storage space, six sockets, beverage cooler

Seat adjustable to all body heights, ample length adjustment for perfect downward view

Effective heating with air vents along the side and front windows

Single pain side windows, tinted glass & quality blinds for best vision



WOLFF Service App

Mobile solution based on Cloud Computing

Service staff receives, opens and administers service orders directly on their mobile end devices

Direct data transmission to SAP via Cloud Connector

Advantages: Time saving administration One-off data entry User-friendly interface for end user Possibility to send a photo of defect

part to service center


CloudCloudConnector


Improved Communication Leads to Improved Service

Many issues in service management are a result of alack of access to the right information, in the right quality, at the right time

WOLFF Link Early detection of crane failure Fast repair of cranes on site Improved preventive crane

maintenance Efficient crane fleet administration

WOLFF Service App Swifter administration of service

orders Reduced lead times from opening to

invoicing Improved disposition of spare parts

Enhanced service efficiency and lower service costs

Improved crane safety


tower cranes: world class operations & fleet management

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