towards improving community based services in cumbria: mrs

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Gillian Mathews Deputy Director of Integration and Service Transformation Towards improving community based services in Cumbria Mrs carlisle and other stories

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Page 1: Towards improving community based services in Cumbria: Mrs

Gillian Mathews Deputy Director of Integration and Service Transformation

Towards improving community based services in Cumbria Mrs carlisle

and other stories

Page 2: Towards improving community based services in Cumbria: Mrs

73.4 people per km2

921 people per km2

Pop 500,000

Page 3: Towards improving community based services in Cumbria: Mrs

Mental health and community services

Page 4: Towards improving community based services in Cumbria: Mrs

The story of Mrs Carlisle

Page 5: Towards improving community based services in Cumbria: Mrs

Cumbria Projected Population >65

Percentage of the population of England and Cumbria aged 65 years and over: 2004 to 2029

10

12

14

16

18

20

22

24

26

28

30

2004 2009 2014 2019 2024 2029Year

% p

opul

atio

n

England Cumbria

Page 6: Towards improving community based services in Cumbria: Mrs

Cumbria 65+ Population: selected health projections (numbers people)

0

5,000

10,000

15,000

20,000

25,000

2008 2010 2015 2020 2025

Year

Numb

er of

peop

le

Unable to manage at leastone mobility activity

75+ registerd blind or partiallysighted

Dementia

LTLI caused by heart attack

Falls (A&E attendance)

Severe depression (lowestestimate level)

LTLI caused by stroke

Falls (hospital admission)

Older and more frail

Page 7: Towards improving community based services in Cumbria: Mrs

– The majority of over-65s have 2 or more conditions, and the majority of over-75s have 3 or more conditions

– More people have 2 or more conditions than only have 1

Page 8: Towards improving community based services in Cumbria: Mrs

Multimorbidity

Page 9: Towards improving community based services in Cumbria: Mrs

Meet the Copelands…

We also know the Allerdales, the Carlisles, the Edens, the Furnesses and the Kendals

The story of our

communities

Page 10: Towards improving community based services in Cumbria: Mrs

Why does integration matter to a provider trust?

• Better care for patients, especially those with complex and multiple needs

• Closer relationships with GPs – our key customers - and now our commissioners

• Better working with other partners – acute, social care, third sector

• More efficient use of our resources – specialists, front line staff, managers, systems

• Consistent with commissioning intentions – care closer to home, reduced acute admissions, a new approach to long term conditions

Page 11: Towards improving community based services in Cumbria: Mrs

Primary Healthcare Communities

Page 12: Towards improving community based services in Cumbria: Mrs

GP GP GP GP GP GP GP GP GP GP GP GP GP

Com

mun

ity s

ervi

ces

Men

tal h

ealth

ser

vice

s Community team

manager

Community team

manager

Community team manager

Community team manager

County wide residential specialist services (e.g. Psych ITU, specialist EoL etc)

County wide community based specialist services (e.g. complex MH, diabetes)

Com

mun

ity s

ervi

ces

Men

tal h

ealth

ser

vice

s

Com

mun

ity s

ervi

ces

Men

tal h

ealth

ser

vice

s

Com

mun

ity s

ervi

ces

Men

tal h

ealth

ser

vice

s

Prim

ary

Hea

lthca

re C

omm

uniti

es

Specialist services

Social care Third sector

Social care

Third sector

Social care

Third sector

Social care Third sector

Community team coordinators

Page 13: Towards improving community based services in Cumbria: Mrs

Primary healthcare communities

Services will be delivered in

Primary Healthcare

Communities wherever it is

safe and practical to do

so

…probably!

Page 14: Towards improving community based services in Cumbria: Mrs

Asset Based Approaches

• Focus on the capacity and skills of a community rather than problems deficits and needs

• Indentify and map the community assets

• Work with and through these assets

• Create connected communities

Cockermouth 20 November 2009

The story of our assets

Page 15: Towards improving community based services in Cumbria: Mrs

A glass half full…*

“Communities have never been built upon their deficiencies. Building

communities has always depended on

mobilising the capacity and assets of people and

place.” Kretzman & McKnight (1993) Building Communities from the Inside Out

*A glass half-full: how an asset approach can improve community health and well-being. IDeA.

Page 16: Towards improving community based services in Cumbria: Mrs
Page 17: Towards improving community based services in Cumbria: Mrs

5 steps to integrated care

1. Use the patient’s perspective as the organising principle

2. Build an integrated multi-disciplinary team around the patient

3. Support the place based team with more specialist skills/teams

4. Manage care across a pathway

5. Deliver the benefits

To be continued…