towards a "people-first" smart city
TRANSCRIPT
Towards a “People-first” Smart City smart investment, smart policy and smart technology
Charles Mok Legislative Councillor (Information Technology)
Keynote @ IET ICT Conference 2017
13 April 2017
people Cities are first and foremost for
must be at the core of any smart city blueprint
How do we bridge the disconnect between…
Technology
Citizens Government
“ Let’s improve make our parking
meters and road tolls more
convenient to drivers
HK: incremental improvement show up or stop by to pay via touchless cards
Problem-solving by design Cities across UK, North America and Europe e.g. Toronto, Vancouver, Seattle, Boston Mobile app Auto payments for road toll Off-site payment for parking Value added service (notification, analytics…)
“ Can we have better status update
and announcements when disruption in transit system occur?
Major disruption
Complaints: lack of direction
unclear announcements
More timely information Better trip planning/routing
London: Open data/API of public transport
Smart Investment 1 Connecting Technology and Government
Urban problems require nuanced and dynamic solutions
“Out-of-the-box” technical solutions Risk obsolescence and locking-in
Make data open source, free and shareable empower smaller, innovative ICT businesses
Helsinki: 3D city model offered as open data sparks creativity of developers
Overcoming bureaucracy
Innovating Public-Private Partnership and franchise agreements
◉ Usual thinking: identify problem develop framework of solution ◉ Problem-based request for proposal (RFP): offer best and most innovative solution, not the lowest price ◉ Develop solutions together: engage with the industry and technology community
Smart Policy 2 Connecting government and people
“ Lack of transparency risks alienating the very people
smart cities technology is supposed to serve.
London: Government-supported urban innovation centre crowdsources solutions
Things Connected: • innovation support programme for Low Power
Wide Area Networks • Providing UK startups, small businesses and
developers improved access to LPWAN networks,
• foster the emergence of a strong UK based LPWAN ecosystem.
Compact air quality monitoring and GPS tracking sensor
BuggyAir, London real-time updates on cyclist and pedestrian exposure to pollutants
Singapore: develop truly user-centric services
Tech Kaki: • "Short polls and mini
surveys • community page on
Fresh mindset from government officials: Training
10,000 Singapore public servants will receive data science training improving knowledge and understanding of data science to address challenges faced by the public sector.
Smart Technology Connecting people and technology 3
“ Missing debate:
What do we want technology to do for our city, and who should control the technology?
Boston: Using Data to Manage the City
How to make the roads more safe
for all?
Where are the traffic accidents
and injuries?
Partnership: Local universities and the City of Vancouver
Smart City As A Platform
Identify real problems and get stakeholders involved in design
Policies
Empower citizens as active agents of change
Citizens
Solution based and open source friendly
PPP
Investments
Avoid locked-in, out-of-the-box
solutions
Technology
👤
People-first must be at the core of any smart city blueprint
THANKS! Questions? You can find me at
[email protected] Twitter/Linkedin: @charlesmok Facebook: Charles Mok 莫乃光