toward a systems thinking maturity model strawman v.2

11/29/2005 [email protected] 1

Toward A Systems Thinking

Maturity Model

Strawman v.2

byJack Ring

dba Innovation [email protected]


Value Proposition• A Systems Thinking Maturity Model is proposed.

– to classify the capabilities of SE practitioners, PSE’s, – to motivate PSE evolution to more effective levels.

• Concerned with thinking styles and learning styles of PSE’s. – should not be confused with any process maturity model.

• Expected to improve SE projects and Sys Realization projects as well as Operational Systems Effectiveness by 3X to 10X.

• Based on research findings regarding the brain, the mind, knowledge production and utilization, dissolution of cultural inhibitors and the impact of semantic network technology.

• This strawman version has seven levels of distinction across seven factors.

• Must yet be subjected to vetting of its embedded knowledge claims. • This presentation seeks to motivate dialogue and trial usages

toward that end.


The Reach of SE

CommunitySituationProblem Discerned

Problem System Understood

Solution EffectEnvisioned

Intervention Strategy

PSS S><R Specified

PSS Envisioned

PSS Designed& Architected Components

Specified - Developed - Assembled

PSS Tested

Operational Readiness

PSS Activated

POSIWID Known

OperationalResults

Context Adapted

Value of System QuantifiedEffects on Problem Known

Focus on System

Focus on Purpose

Focus on ValueEvaluate

Engineer

Discover

System CharacterizedBoK Updated

S = Stimulus R = Response PSS = Problem Suppression System


•Control•Educing•Discovery

& Description

SE Field of Discourse

Problematique

Kinds of Systems

Kinds of SE

Kinds of Practitioners

H

M

LExtentVariety Ambiguity

•Prescient•Pursuit•Generative

Kinds ofTechnologies

ThermodynamicInformaticsTeleonomicsSocial Dynamics

Kinds ofInfrastructures

I&D AutomationPSE’s MediationeLearningValue Generated

•Cut/Paste•PSE’s•Critics

FixedAdaptableAutocataly

tic

FixedAdaptableAutocataly

tic

• = Endogenous, class, property = Exogenous, type, characteristic

PerformCollaborat

eCo-learn

BallisticIOP SystemsAdaptive AgileAutocatalytic


Work Program of Complexity

Discovery

Diagnosis

Resolution

Design ImplementationDescription

composed of

SCI = (N/7) (V/5) (K/10) = (1/350) NVKWhere: N is Miller Index, V is Spreadthink index and K = DeMorgan index

Staley, S. M. 1995, “Complexity Measurements in System Design” in Integrated Design and Process Technology, A. Ertes, et al, Editors, IDPT Volume 1, Austin, TX, 153-161

SCI > 100 indicates Not Ready for Engineering

Situation Complexity Index


Systems Thinking Maturity Model, STMMstrawman version

0. Attendee: The ‘Cut and Paste’ SE

1. Intern: Student gaining supervised, situated experience

2. Apprentice: Learning by doing in a variety of situations

3. Practitioner: Engaged in reflective learning while doing

4. Mentor: Collaborating in reflective learning

5. Master: Educating the reflective practitioner

6. Fellow: Co-educating reflective practitioners


Seven Key Attributes

• Field of discourse: spectrum of useable knowledge.• Dimension: the variety in the situation, e.g., Situation

Complexity Index, SCI.• Style: interpersonal, learning, risk aversion, etc.• Requisite Attitude: pessimist vs. optimist, future vs. past• Ethics: Quality, Productivity, Innovation:• EDAC: Error Detection and Correction behavior• Performance Improvement Potential, PIP: Ratio of

Exemplar Worth to Subject Worth (c.f. “Engineering Worthy Performance” by Thomas Gilbert, HRD Press)


0. Attendee

Field of discourse = not explicitDimension: 1 – 2Style: Reasoning (Analyze, Compare, Classify, Evaluate, Synthesize) X (Induction and Deduction)Requisite Attitude: Pessimism or OptimismEthics:

Quality = Close enoughProductivity = indifferentInnovation = n/a

EDAC: typo’sPerformance Improvement Potential, PIP = > 16


1. InternAdvanced student gaining supervised, situated experience

• Field of discourse = Engineering; solve stated problems by foreseeing ways of pragmatically applying technologies.

• Dimensions: SCI: ≈ 50• Style: Level 0 + symbolic representation and manipulation • Attitude: Optimism or Pessimism• Ethics:

– Quality = Work passes acceptance tests– Productivity = Keep pace– Innovation = Self-assessed

• EDAC: PSS characteristics vs. Requirements• Performance Improvement Potential, PIP = < 16


2. Apprentice Learning by doing in a variety of situations

• Field of discourse = Engineering, Adoption, Adaptation

• Dimensions: SCI < 100• Style: Level 1 + contrarian• Requisite Attitude: Optimism or Pessimism• Ethics:

– Quality = Customer Satisfaction– Productivity = Keep pace– Innovation = Claims for PSS, Self-assessed for SE

• EDAC: PSS properties vs. Requirements• Performance Improvement Potential, PIP = < 8


3. PractitionerEngaged in reflective learning while doing

• Field of discourse = IDEAL of PS and PSS• Dimensions: SCI(PSS) < 200• SCI(SE) < 100• Style: Intuitive + Level 2 + Janusian• Requisite Attitude: Optimism• Ethics:

– Quality = Pursuit of Zero defects regarding MOE’s– Productivity = Set the pace– Innovation = Measure for both PSS and SE

• EDAC: Interpersonal style, LUC• Performance Improvement Potential, PIP = < 2


4. MasterCollaborating in reflective learning

• Field of discourse • = IDEAL of PSS and SE • Dimensions: SCI(SE) < 200• Style: Level 3• Requisite Attitude: Drive to create the future• Ethics:

– Quality = Achieve Zero defects– Productivity = Kaizen– Innovation = Foster knowledge production and

utilization• EDAC: Groupthink, Clanthink, Spreadthink• Performance Improvement Potential, PIP = < 1.4


• Field of discourse = IDEAL of BFC PSE

• Dimensions: SCI (SE) > 200• Style: Level 4 at tri-levels• Requisite Attitude: Drive to create the future• Ethics:

– Quality = Customer rate of growth– Productivity = JIT, minimum time, maximum retention– Innovation = Main focus

• EDAC: Magical thinking• Performance Improvement Potential, PIP = < 1.1

5. MentorEducating the reflective practitioner


6. Fellow Co-educating reflective practitioners

• Field of discourse = IDEAL of Better, Faster, Cheaper SE and PSS

• Dimensions: SCI(PSS) > 200• Style: Multi-scope Conceptual Blending• Requisite Attitude: Drive to create the future• Ethics:

– Quality = Zero defects– Productivity = Exemplary– Innovation = Exemplary

• EDAC: Language of SE• Performance Improvement Potential, PIP = < 1.03


To ParticipatePost your Questions or Discrepancy Reports

at:

• http://www.incose.org/practice/techactivities/seapplications/iewg.aspx

http://www.incose.org/practice/techactivities/seapplications/iewg.aspx

http://www.incose.org/practice/techactivities/seapplications/iewg.aspx

toward a systems thinking maturity model strawman v.2

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