Exercise: Use Designer Studio to Create and Process a Case

Scenario

Before we can begin to implement a solution, we need to understand how users create, process, and resolve cases on Pega 7. Understanding how users perform their assignments helps us to determine how to implement an application, and create, modify, and test its elements.

Role: System Architect

User Name: SAE1Architect

Password: password

Approach Log in using the user name and password provided and then open the Designer Studio.

Launch the Case Manager Portal

Create a new General Task case.

Procedure Follow the steps below:

1. Launch the exercise system, if it is not running already.

2. On the Login screen, enter the user name and password to login the system.

3. Use the Launch menu to locate the portal and open it.

4. Use the create menu and run the general task case.