touch evaluation 12 to 15 th jun 2012

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SL.No. Name Division HQ  2 RIYAZUDDIN PATHAN HEALTHEON GUNTUR 3 DHIRAJ KUMAR GLENMARK GIRIDIH 4 HEMANT RAJORIA HEALTHEON BHOPAL 5 RAHUL WAIKAR ZOLTAN NASIK 6 JYOTIRMOY BORDOLOI ZOLTAN CARE GUAHATI 7 MITHILESH KUMAR GLENMARK RANCHI 8 PANATALA BHASKARA RAO MAJESTA VISAKHAPATNAM 9 NITIN GUPTA CRITICA BANGALORE 10 RAJEEV KUMAR MAJESTA PATNA 11 RAM NARAYAN SINGH G&G DELHI 12 ZEESHAN ZIA INTEGRACE HYDERABAD 13 M MURUGESAN G&G COIMBATORE 14 PRASHANT RASTOGI GRACEWELL DELHI 15 SUNNY CHAURASIA GRACEWELL AGRA 16 VIVEK RAI CRITICA JABALPUR 17 S SURESH INTEGRACE ONGOLE 1 ABHIJEET TALWAR INTEGRACE KOLHAPUR Touch Participant Eva

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8/13/2019 Touch Evaluation 12 to 15 Th Jun 2012

http://slidepdf.com/reader/full/touch-evaluation-12-to-15-th-jun-2012 1/6

SL.No. Name Division HQ  

2 RIYAZUDDIN PATHAN HEALTHEON GUNTUR

3 DHIRAJ KUMAR GLENMARK GIRIDIH

4 HEMANT RAJORIA HEALTHEON BHOPAL

5 RAHUL WAIKAR ZOLTAN NASIK

6 JYOTIRMOY BORDOLOI ZOLTAN CARE GUAHATI

7 MITHILESH KUMAR GLENMARK RANCHI

8 PANATALA BHASKARA RAO MAJESTA VISAKHAPATNAM

9 NITIN GUPTA CRITICA BANGALORE

10 RAJEEV KUMAR MAJESTA PATNA

11 RAM NARAYAN SINGH G&G DELHI

12 ZEESHAN ZIA INTEGRACE HYDERABAD

13 M MURUGESAN G&G COIMBATORE14 PRASHANT RASTOGI GRACEWELL DELHI

15 SUNNY CHAURASIA GRACEWELL AGRA

16 VIVEK RAI CRITICA JABALPUR

17 S SURESH INTEGRACE ONGOLE

1 ABHIJEET TALWAR INTEGRACE KOLHAPUR

Touch Participant Eva

8/13/2019 Touch Evaluation 12 to 15 Th Jun 2012

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Intro & Call

Opening

Verbatim

Detailng

Closing & Rx

demand

Corporate

Knowledge

VAF Text

Understanding Enthu & Part. Total

10 35 10 10 30 5 100

0

6 14 6 5 15 4 50

0

0

0

4 7 6 4 15 4 40

0

0

6 14 6 3 12 6 47

0

8 21 6 7 24 6 726 21 6 7 17 6 63

8 21 6 8 20 6 69

0

0

0

0

00

0

0

0

0

0

0

  luations

8/13/2019 Touch Evaluation 12 to 15 Th Jun 2012

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Grade

8/13/2019 Touch Evaluation 12 to 15 Th Jun 2012

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Remarks

(Pick remarks from descriptors)

8/13/2019 Touch Evaluation 12 to 15 Th Jun 2012

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Touch Evaluation- Descriptors

Learner's Knowledge & Skill EvaluationRating  Introduction & Call Opening

1 Does not uses Pre-defined statement / ignores the step.

2 Uses unplanned statements.

3 Uses Pre-defined opening statements without correct voice modulation,tone & confidence.

4 Uses Pre-defined opening statements with correct voice modulation,tone & confidence.

5 Uses Pre-defined opening statements with correct voice modulation,tone & gains customer attention, Smiles & demonstrates Confidenc

Rating Verbatim Detailing

1 Reads from the VAF,Negligible eye contact with Dr, Does many errors while detailing.

2 Details the VAF with a lot of fumbling, improper pronunciation, less eye contact.

3 Remembers the main text, has frequent eye contact, Details with some pronunciation mistakes, fails to use connecting words.

4 Thorough with the Text of VAF,good eye contact, uses connecting words with good flow of presentation, Fewer errors in pronunciation.

5 Details as per detailing guidelines without much dependency on VAF,Explains the graphs & charts with clarity & confidence.

Rating Call Closing & Rx Demand

1 Fails to close the call /ignores close.

2 Uses unplanned statement/ Closes the call without Rx demand.

3 Closes the call with Pre-defined statement but with a gentle reminder for Rx.

4 Closes the call with Pre-defined statement with brand wise Rx demand.

5 Closes the call with Pre-defined statement, reminds about benefits of brand & demands for Rx.

Rating Enthusiasm & Participation

1 Very low energy level & Participation.

2 Participates/takes initiative only when asked.

3 Participates well and takes self- initiative.

4 Frequently Participates, applies the learning.

5 Displays high energy level, Shares the understanding with the group/s.

8/13/2019 Touch Evaluation 12 to 15 Th Jun 2012

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Touch Evaluation

Learner's Knowledge & Skill Evaluation Weightage Score

1 Product Knowledge & VAF Text Understanding   30

2 Knowledge about the Organization   10

3 Introduction & Call Opening 10

4 Verbatim Detailing   355 Call Closing & Rx Demand   10

6 Enthusiasm & Participation   5

Average

ScoreLearner's overall Performance

100 0

< 54 Poor- Grade C

55-59 Below average- Grade B

60-69 Average- Grade A

70-80 Above average/Good- Grade A+

>80 Excellent- Grade A++

Remarks by Training Manager