touch evaluation 12 to 15 th jun 2012
TRANSCRIPT
8/13/2019 Touch Evaluation 12 to 15 Th Jun 2012
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SL.No. Name Division HQ
2 RIYAZUDDIN PATHAN HEALTHEON GUNTUR
3 DHIRAJ KUMAR GLENMARK GIRIDIH
4 HEMANT RAJORIA HEALTHEON BHOPAL
5 RAHUL WAIKAR ZOLTAN NASIK
6 JYOTIRMOY BORDOLOI ZOLTAN CARE GUAHATI
7 MITHILESH KUMAR GLENMARK RANCHI
8 PANATALA BHASKARA RAO MAJESTA VISAKHAPATNAM
9 NITIN GUPTA CRITICA BANGALORE
10 RAJEEV KUMAR MAJESTA PATNA
11 RAM NARAYAN SINGH G&G DELHI
12 ZEESHAN ZIA INTEGRACE HYDERABAD
13 M MURUGESAN G&G COIMBATORE14 PRASHANT RASTOGI GRACEWELL DELHI
15 SUNNY CHAURASIA GRACEWELL AGRA
16 VIVEK RAI CRITICA JABALPUR
17 S SURESH INTEGRACE ONGOLE
1 ABHIJEET TALWAR INTEGRACE KOLHAPUR
Touch Participant Eva
8/13/2019 Touch Evaluation 12 to 15 Th Jun 2012
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Intro & Call
Opening
Verbatim
Detailng
Closing & Rx
demand
Corporate
Knowledge
VAF Text
Understanding Enthu & Part. Total
10 35 10 10 30 5 100
0
6 14 6 5 15 4 50
0
0
0
4 7 6 4 15 4 40
0
0
6 14 6 3 12 6 47
0
8 21 6 7 24 6 726 21 6 7 17 6 63
8 21 6 8 20 6 69
0
0
0
0
00
0
0
0
0
0
0
luations
8/13/2019 Touch Evaluation 12 to 15 Th Jun 2012
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Grade
8/13/2019 Touch Evaluation 12 to 15 Th Jun 2012
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Remarks
(Pick remarks from descriptors)
8/13/2019 Touch Evaluation 12 to 15 Th Jun 2012
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Touch Evaluation- Descriptors
Learner's Knowledge & Skill EvaluationRating Introduction & Call Opening
1 Does not uses Pre-defined statement / ignores the step.
2 Uses unplanned statements.
3 Uses Pre-defined opening statements without correct voice modulation,tone & confidence.
4 Uses Pre-defined opening statements with correct voice modulation,tone & confidence.
5 Uses Pre-defined opening statements with correct voice modulation,tone & gains customer attention, Smiles & demonstrates Confidenc
Rating Verbatim Detailing
1 Reads from the VAF,Negligible eye contact with Dr, Does many errors while detailing.
2 Details the VAF with a lot of fumbling, improper pronunciation, less eye contact.
3 Remembers the main text, has frequent eye contact, Details with some pronunciation mistakes, fails to use connecting words.
4 Thorough with the Text of VAF,good eye contact, uses connecting words with good flow of presentation, Fewer errors in pronunciation.
5 Details as per detailing guidelines without much dependency on VAF,Explains the graphs & charts with clarity & confidence.
Rating Call Closing & Rx Demand
1 Fails to close the call /ignores close.
2 Uses unplanned statement/ Closes the call without Rx demand.
3 Closes the call with Pre-defined statement but with a gentle reminder for Rx.
4 Closes the call with Pre-defined statement with brand wise Rx demand.
5 Closes the call with Pre-defined statement, reminds about benefits of brand & demands for Rx.
Rating Enthusiasm & Participation
1 Very low energy level & Participation.
2 Participates/takes initiative only when asked.
3 Participates well and takes self- initiative.
4 Frequently Participates, applies the learning.
5 Displays high energy level, Shares the understanding with the group/s.
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Touch Evaluation
Learner's Knowledge & Skill Evaluation Weightage Score
1 Product Knowledge & VAF Text Understanding 30
2 Knowledge about the Organization 10
3 Introduction & Call Opening 10
4 Verbatim Detailing 355 Call Closing & Rx Demand 10
6 Enthusiasm & Participation 5
Average
ScoreLearner's overall Performance
100 0
< 54 Poor- Grade C
55-59 Below average- Grade B
60-69 Average- Grade A
70-80 Above average/Good- Grade A+
>80 Excellent- Grade A++
Remarks by Training Manager