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c o n s l r l t a n c y t F e i n i n s s e r v l c e s ;t h e t r . a i n i n g o f t r a i n e r s a n dg l . a s s F o o t s g F o L t p s ; t n a i n i n g i nb u s i n e s s a n d m a n a g e m e n t p r a c t i c e s ,I e a d e n s h i p , g f o L r p o F g a n i s a t i . o n a n dp a n t r c i p a t i o n , t h e o p e r . a t i o n o {s a v i n g c I r - r b s a n d c r e d i t s c h e . n e s

Background In+opnat ion

To to to Home Indus t r i es i g an l nd i genous non -gove r . nmen tongan l sa t i on based i n I ' l ombasa , l i enye_ I t was {oc rnded i n 196 f ,r , , , i t h t he ob jec t i ve o { p romo t i ng ru } . a l and u t r ban deve lopmen t andw i t h p a r t i c u l a r . e m p h a s i s u p o n i m p t o v i n g t h e q r _ t a l i t y o f l i f e o fwomen and o the r d iEadvan taged g r . oL lps . To to to i s now a {u l } yi ndependen t deve lop f t en t agency neg i s te red a . s a p r . i va te t r ompanyl i m i t e d b y g u r a r a n t e e . I t s t F a i n i n g e x p e r . t i s e h a s g t o w n o u t o {I ong expe r i ence o f wo r [ . . : i ng on t he F ,enyan coaE t . I n t he l anguageo { t he peop le o { t he coas t , ' f , p f , 11 f , 42 ' , iE an adveFb ne {e r r r ng t o' s u p e . I a t i v e g u a I i t y " , t h e q u a l i t y w h i c h r o t o t o a r h , a y s a i m s f o r .i n i t s w o r . h : . I n a d d i t i o n t o p i . o v i d i n g c o n s u r l t a n c y s e r . V l c e s ,To to to r nns {onn d i { { e ren t p rog rammes , each w i t h i t s own spe t r r+ i cob jec t i ves . These p r -ognammes a r . e :

L Voca t i ona l T ra i n i ng : To to to r . L rnE i a t r a i n i ng schoo l1 n M o m b e s a i n c o l I a b o r a t i o n w i t h t h e M i n i s t n v o fCL r l t u re and Soc ia l Senv i ces . young wo rnen p " i , n " " ys c h o o l l e a v e r - g a r . e t t . a i n e d i n t a i l o n i n g , t i e - d y e . r n do the r - g t r i 1 l s t o enab le t hem to sec l r r e emp loymen t ong t a r - t s m a l l b u g i n e g s e s o f t h e i r o w n .

c u r r i c u j u n y t * a e T r ) t r ) f , t ' r H ( ) [ ] e Jndu5 t r i es

9ou th A f r i ca : To to to s t a { { conduc ted a needsa s s e s s m e n t a n d i d e n t i f i e d t a r . g e t g r . o u p s + o F a c r e d i tp t ' ug r . amme be ing deve loped by t he l l onen ,g Deve lopnen t

? . T i e -dye P roduc t i on l t o r kshop ! t h i s i s a t t ached t ot h e v o c a t i o n a l t r a i n i n g r _ r n i t a n d e m p l o y s s o m e t h t r r ywomen , mos t o { t hem ne {e r r . ed t o To to to by soc ia lw o r . k e i . s . A s w e l l a s p r . o v i d i n g e m p L o y m e n t i t i sc t es rgned t o gene ra te i ncome f o r . To to to .

3 . Hand i c ra f t l , l a r ke t i ng : t h i s was To to to . s + i ns tpFogFa rn .ne . To to to has a ne ta i l o r_ t t l e t , r . eEen t l y moved+r.om l" lo,nbasa town centne to Erombolulu, whet.e i t sel lsh a n d i c r a + t s r n a d e b y w o r n e n . E g t " o u p s a n d i n d i v i d u a lpFoc luceps t h r -oughou t Coas t p r . ov i nce , i n add i t i on t o t hep foduc t s o+ To to to ' s own won l l shop .

4 . Ru ra l Deve lopmen t p rog ramme (RDF) : t he RDF , begun. r n 1 9 7 8 , i s n o w T o t o t o ' s l a r g e s t p r . o g F a m r n e , w i t h t h eb r o a d o b j e c t l v e o { { a c i l i t a t i n g d e v e l o p . n € n t i n t h er . l t n a l a r . e a s o + l i : e n y a . s C s a s t F , r o v r n c e . I t s a c t r v i t r e sl n c l u d e h a n d i c l . a + t t r a r . n i n g , a d u l t e d u c a t i o n t r a l n i n gr n h e a l t h , n u t F i t l o n a r n d c h i l d c a F e . t h e d r s s e m i n a t r o no f s a v i n g s a n d c r e d i t s c h e r n e s i o r g r o L ( p s a n dr n d i v i d n a l s , a n d t h e p F o v i s j , o n o + b r _ r s r n e s s a n dI e a d e r s h i p t r a i n i n g t o w o m e n , s a n d o t h e t . s e l { - h e I pq roL {ps , The mos t impon tan t componen t o f t he RDF , t sc n r r e n t l y t h e S m a l l S c a l e E n t e l p r i s e D e v e l o p r n e n uF r .ogFamme (SSEDF. ) , a cned i t s cheme based L rpon t he" m i n i f i a l i s t " o r . g r o u p - I e n d i n g m o d e l , a n d w h i c h i s b e i n gc o m b r n e d , i n i n n o v a t e h r a y s r . , w i t h t n a i n i n g i n i t i a t i v e sdeve loped by To to to .

T o t o t o ' s c o n s n l t a n c y s e r v i t r e s a n e c l o s e l y t i n k e d i n w i t h r t s R D F , .T h e p e t . t i c i p a t o r y t r a i n i n g m e t h o d o l o g i e s u s e d b y T o t o t o w e r . eo rg i na l l y deve loped and t es ted on t he l i enyan coas l and ro to to ' st r a i n i n g s t a { f c o n t i n u e t o w o r h w i t h l o c a l c l i e n t s w n e n n o rengaged i n consu l t ancy t askE . I n t - ecen t yea r - s , howeve r - , To to toh a s d e v o t e d i . n c r - e a s i n g a t t e n t i o n t o t h e t r a i n i n g o { t t : ; i n s r . ,e l s e w h e F e , a n d t h i s e x p e r - i e n c e ( a s s u m m a t . r s e d b e l o w ) h a s e n a b l e dT o t o t o t o a d a p t a n d m o d i + y i t s m e t h o d s t o a w i d e r a n g e o { c l i e n t sa n d t o d i f + e p e n t c u r t u ' a 1 , s o c i a t a n d e c o n o m i c s e t t i n g s i na d d i t i o n t o t h o s e w h i c h a ' e m e t w i . t h i n r t s r o c a l c o n s t i t n e n c v .

Consul tancy Record

T h e + o l l o w i n g i s a l i s t o { s o m e o + t h e m a j o r c o n s u l t a n c i e Eunde r taken by To to to :

t 992

c u r r r c u . l u n y r t a e n r f , r r t o H r )De f ndu : r f , r i e s

t99 t /9?

1 9 9 1

1991 / 9 r

1991

I 990

I qQar

Bank , an NGO in Johannesb r - r r g . Th i s wo r l ' t was L rnde r - t akeni n c o l L e b o r . e t i o n w i t h t d o r l d E d u c a t i o n I n c . , E r o s t o n ,U5A .

l ' l a l aw i : To to to t r a i nens r . an two wo r l l shops des igned t ot r a i n co rn rnun i t y deve lopmen t won ! . : e t s t o become t l . a j . ne r " sthemse l ves and enab le t hem to L (ndeF ta l , : e needsa s s e s s m e n t s a t g r a s s r . o o t s l e v e l t o i d e n t i + y t a r g e tg r o u p s a n d t r a i n i n g n e e d s . T h e s e c o n d t n a i n i n g { o c l r s e dupon t r a i n i ng t hese wo r - ke r - s ( fFom the t " l i n i s t r y o+Commun i t y Senv i ces ) i n bus iness oanagemen t s t l i l . 1 s .T h i s t r a i n i n g w e s s p o n s o r . e d b y t h e B e i t i s h g o v e r . n m e n tt h i ' ough t he B r i t i sh Counc i l i n l " l a l aw i .

l ' l a l i : To to to t r a i nens o r -gan rsed two r4oF f : : shops t o t na ins e l e c t e d s t a { f o i { i v e l o c a l N G O s i n a r a n g E o +t r a i n i n g s h i l l s i n c l u r d i n g n e e d s a s s e s s m e n t , l e a d e r . = h i na n d b L r s j . n e s s m a n a g e r n e n t u s r n g t h e p a r t i c i p a t o n y m e t h o d ,Th i : : wo r . l l was sponsoFed by USAID t hpo l { gh t { o r l dE d u c a t i o n I n c . r E o E t o n , U S A ,

S o u t h A f r i c a : i n 1 9 9 1 T o t o t o ' s E x e c l r t i v e D i . n e c t o nt r a l n e d t h e l e a d e r s o . f d r f { e n e n t w o m e n ' s o r g a n i . s a L r o n sin Johannesbung 1n conduc t i ng needs assessmen ts o {wo rnen ' s g r . o l r ps . I n 1992 she we ts j o i ned by ano the r .T o t o t o t r a i n e r t o c o n d u c t { o l l o w - u t p a n d l e a d e r s h i pt F a t n i n g . T h e s p o n s o r . f o r t h i s t F a i n i n g w a s t h e F r e eSou th A+ r i t r a Founda t i on i n Johannesbu tng .

] ' l a l aw i : To to to t r a i nens t r a i ned s ta+ { o { t he l , l i n i s t r yo { C o m m u n i t y S e r v i c e s a t H a g o m e n o T r a i n i n g I n s t i t u t e i nB I a n t y F e i n t h e p a F t i c i p a t o r y m e t h o d a n d b u s i n e s ss l ' l i l 1 s . T h e t F a i n e e s i n t u t r . n w e r . e t o t r a i n c o m m u n i t ywo t ' 1 , : e t . s woF l , : i ng w i t h women ' s gnoL rps . Th l s wo r . l " . : wassPonso red by t he b l o r l d Bank .

T a n z a n i a : T o t o t o t r a i n e n s t r " a l n e d t h e s t a { { o + t h el ' l in is tpy of Conmuni ty Development at the TengenurI n s t i t u r t e o + T F a i n i n g i n A r . u t s h a i n t h e p a n t i c i p a t o r - ym e t h o d a n d b u s i n e s s r n a n a g e m e n t s t l i l l s ( t h e t F a i n e e sthemse l ves be ing t he t r a i ne t . s o f co rnmnn i t y deve lopmen to f { i c e r s ) . T h i s t F a i n i n g w a s s p o n s o r e d b y t h e h l o r l dBank.

Tanzan ia : s i x To to to t r . a i ne r . s p repa t . ed an ope ra t i ona lt t . a i n i n g m a n u r a l f o n w o m e n ' s i n c o m e g e n e r a t i n ga c t i v i t i e s a n d t e s t e d i t i n a t w s - w e e k w o r . l l s h o pa t t ended by members o f t h ree women ' s g r . oups i n SameD is t r i c t . Th i s e ro r " [ i was done {o r t he I n te rna t i ona l

. u r r r c u J u n y i t a e T t ' : t t r f , r l H?ne I h ' Jus t r i e s

I 990

1 9 8 9

1 9 B B

1987-9t)

1987

Labou r O rgan i sa t i on , Sk i l I Deve lopmen t f o r Se l {R e l i a n c e F n o j e c t , N a i r o b i .

Tanzan ia : To to to g ta { { t t . a i ned commun i t y wo r - [ , : e r s f t omDar es Sa laam and Tanga i n l eade rsh i p and gFoupongan i sa t i on aE pa r t o { a p rog fa ,nme sponsoned by t her . eg i ona l o+ f i ce o+ t he I n te rna t i ona l Labou rOrgan i sa t i on , Da r es Sa laam.

S o m a l i a : T o t o t o t r a i n e n s t r a i n e d t h e d i r e c t o r s a n ds ta++ o+ f , NGOs i n Mogad i shu (Aada ,n i ga , Da ryee l andSaha lgaad Vo lun ta r y O rgan i sa t i ons ) as t na ine rs i nl e a d e t ' s h i p s k i l l s , c l F o L l p o F g a n i s a t i o n , n e e d s a s s e s s r n e n ta n d t h e e s t a b l i s h m e n t o { m o n i t o n i n g s y s t e m s . T h i s w o r } :was sponsor.ed by Ox+an Anerr ica.

T a n z a n i a : T o t o t o t F a l n e r . s c o n d u c t e d l e a d e n s h i p a n dbL rs l ness t t . a rn i . ng woF [ , : shops +oF t he membens o f Bo [ , : o -T i m i : a w o m e n ' s g F o L l p i n l , : . i b a h a D i s t r r c t a s p a F t o + ap t . og t ' a rn rne sponso r . ed by t he S f , : 111 Deve ) . opmen t { o r Se l+F ie l r ance FFoJec t o { t he I n te rna t i ona l Labou r0rgan i sat i on, Na i r .ob i .

Swaz i l and : To to to s t a f { nan {oL t r - su r ccess i ve r r Jo r f , : shopst o t r a i n h o m e e c o n o m i c s o { { i c e r s + r . o m t h e S w a = i .l ' l i n i s t r y o f Ag r i cu l t u re as t na tne r . s t o wo rh w i t hz e n z e l e H o . n e n ' s g r . o L r F s i T h e f i r s t t r a i n i n g w o r : l : s h o pwas he ld i n 1987 and +ocL rsed upon l eade f sh ip and g roupp a F t i c r p a t i o n , needs as5e95men t r P F O J e C t

T h i s w a si d e n t i f i c a t i o n , p l a n n i n g a n d e v a l u a t i o n ,{ o l l o w e d i n 1 9 B B b y t w o w o r } l s h o p s { o c u s i n g o n b L r s i n e E s5k i l l s and manage .nen t f o r . g rass r . oo t s g r . oups . I n 199Othe bug iness t r . a i n i ng was eva lua ted and t he t r a i neest ra i ned i n sav ings and c red i t s ys tems . Th rg wo r . l . : wasunden ta l - r en i n co l l abo ra t i on u . , i t h con ru l t an t s { nom l . l o r l dEduca t i on I nc . , Bos ton , .USA , end {unded by USAIDthnor- tgh Transcentury, Nbabane.

Kenya : To to to t r a i ne } . s t r a i ned ex tens ion wo r . [ l e r . s { t onthe l ' l in is t ry o+ Cul tuFe and Social Services in t i :HaleD i s t r i c t a s t t . a i n e F s i n n e e d s a s s e s s m e n t e n d l e a d e r s h i ps k i l l s . T h e l e a d e n s { r o m n i n e w o m e n ' s g r o L l p s w e r - e a l s ot r a i n e d i n l e a d e t . s h i p e n d p r o . i e c t p l a n n j . n g . T h i g w o t l . . :was +o r t he eh i l d Sunv i va l F ro j ec t nnde r t a l . : en by t heU n i t e d N a t i o n s C h i l d r e n ' s F u n d ( U N I C E F ) , N a i r o b i .

Kenya : To to to s t a { { o r . gan i sed a wonhshop and t na ineddeve lopmen t o { { i ce r s a t t ached t o t he l . l a5eno Sou thDiocese in l , l isumu. The two-week wor. l lshop {ocr- tsed on

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c u r r r a u J u n y i t a e T r r * r r t t r Hone f r r dus t r r es

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I e a d e n s h i p s k i l i s a n d p r " o j e t r t r n a n a g e r n e n t a n d w e ssponsoF td by l do r l d Educa t i on I nc . , Bos ton , USA .

Z i m b a b w e : T o t o t o t r a j . n e r . s o r g a n i s e d a t r a i . n r n gwor l : : shop i n Ha r .a r "e { o r t he f i e l d s t a { f o f t he Adu l tL i t e racy Organ i sa t i on o+ Z imbabwe (ALOZ) . The F ro r l : shop*ocu rsed upon t he eva lua t i on o f women ' s g r -oL lps ' j . n comeg e n e n a t i o n a c t i v i t i e s a n d n e e d s . c o m b i n e d w i t hIeade r . sh i p t r a i n i ng r and was sponso red by C rea t i veA s s o c i a t e s I n t e r n a t i o n a l , N a s h i n g t o n , D , C . , w i t hf u n d i n g f r o m U S A I D .

T h i s l i s t d o e s n o t i n c l u d e t h e m a n y I o c a l c o n s u l t a n c r e =L tndeF taken by To to to f o r t he Young Homen ' s Ch r i s t i an Assoc ia t r . on ,the Kenya Businegs and Professional t r lonen's Club. the Centne forDeve lopnen t and Popu la t i on Ac t i v i t i e s and o the r e rgenc res woF l i r ngin l i enva .

B i b l i o g r a p h y

T h e { o l l o w r n g i s a g e l e c t e d l i s t o {a b o u t T o t o t o e n d i t s w r : r l t :

l . e t r o F t s a n d p L r b l i . c , q t r o n s

Cla t ' h : , No r . een 1941 f du ;a t r t r r r f o , - OeyeJ t : pne r r t an , JI . l r r m a r r ( V o l . 2 ) . N e H Y o t . l { : W o r . l d E d r _ r c a t i o n I n c .

t h e t r u r a l

l . ane , t i . e v i . n and l ' l a r t i n t r l a l sh l 99O Bus j r r ess I r a rn r r , g f ' d r , J ( : ) nen , {G r ( . t ups t DeyeJ ( )pne r r t aDd t r r r , a ) r , a t j ( ) r r . ) r r t he l ; e r , yah Coas t ,m o n o s r a p h p r . e p a r . e d f o r U l o F I d E d u c a t i o n I n c . . E o s t o n ,

Kane , l : . ev i n , Ha r t i n l r l a l sh and Candace Ne l son 1991 'A Case {o rEu rg iness T ra i n i ng w i t h l r l omen ' s G r .ou rps ' , f - - r na l l f r r t e rp r r_<eD e t , e l t . t p n e n t , 3 ( 1 ) , p p . 1 S - 1 9 .

Levy , l " l aF ion Fenne I l y 19gB 'E l v i na l ' 1u tL {a : Sna I l -Eus inessEn te rp t ' i ses f o r l r l omen i n l " l omba - -a , ] i enya ' , 1n l v l . F ,Levy , Ea . :Ain He r ?wn Hay t F i ye J . / o , r e r , l ea , Je r : r t r f t he De r ,eJ ( rp j r r g Ho r l d ,B o u l d e r . : L y n n e R i e n n e r . . p p . 6 l - 8 9 .

I ' l c coF rnac l . ; r Jeanne and Candace Ne l son l gBE 'Dec id i ng f onThemse l ves : Eg tab l i sh i ng Fa t t e r "ns o+ Leade rsh ip andRespons ib i l i t y { o r R l r r a l l r l omen i n t , : : enya ' , i n l i r . : r J , ! Educa t i onA e p t r r f s , 3 4 , p p . 4 - 6 .

l '1 t rCormacl . . : , Jeanne, MeFt in hJalgh andG f o u p E n t e r p r r s e s ; A s t u , l y o fr ) r r t he Xenya C r )as t , nepon t byt o U S A I D , t d a s h i n g t o n D C .

Candace Ne lgon 1986 J . / r : !Da r r ' st r l e s t r u . f , u r e e f 0 p p a r t u n i t yHo r 1d Ed r - r ca t i on I nc , , Eos ton ,

5

c u r r i c u J u r y i t a e fo t r r t o H i )De f ndu : r t r r es

McCormack , Jeenne , Ma r . t i n t da l sh and Candace Ne l son L987'Women ' s Gnoup En te t "p t . i sess A S t t - r dy o f t he S t ru r c t l t r e o+Oppon tun i t y on t he l r . enya Coas t '

, papen pead t o t he,4ssdc ja t i ( ) n f ( ' r r , l . lDe r r i n Peye I r : r pn ren t Con fe rence , [ , ' l a sh ing tonn n

N e l s o n , C a n d a c e a n d H a r . t i n l d a l s h ( e d s ) 1 9 9 0 F a i d i A ' a ! B u : r i D e : r - <T ra in i ng f o r J . l r )De r r ' - r 6 roup -s t i e T r ' r t r t t r r i l a y , Bos ton andH o r r b a s a : t d o r l d E d u c a t i o n I n c . a n d T o t o t o H o m e I n d u s t F i e s .

S i m b a , F f a n c i 6 1 9 9 2 T o t o t o H o m e I n d u r s t n i e s S m a I l - s c a l eE n t e n p r i s e D e v e l o p m e n t F r o g r a m ( S S E D F ) ' r i n P r c ' , : e e d t r r g - < o ft he C r ) r r f e re r r ce ( } r r / ' l j c r r ' r - e r r t e rp r i - . - e C reL r i t .Sc i en re : r ; 4 Spec . raJF o { u s o r , t h e 6 r t r u p - b a s e d l l e t h o d t r f l e r r , J j r r g t o J r r d i v i d u a . l s .N a i r o b i . : l i : e n y a R u r a I E n t e p n r s e F r o g t " a m m e . p p . 5 - 1 O .

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W a i t h a l . : a , D a u d i ( e d ) 1 9 9 9 P a r t r r e r s h r p : r r n f ) e v e J o p r , c P r , t ,f r r t e r r r a t r r l n a J H o r * s h c l p P r o c e e d t n q s . H o m b a s a : T o t o t o H o m eI n d u s t F i e s .

l r l a1sh , Ma r t i n 1986 f r r t e r i n Aepo r f f r : r E 5 ' t u , Jy t : r t f r r cone6e r re ra f , j r . r r r an r J j t : ; E f f e , : t s a r , l d r r g , y ' o tDe r , ' 5 G r . . t ups i h l i ehya ' sC r ra : i t P r r r v i r r . e , t " epo t . t t o l r Jo r . l d Educa t i on I nc . ' E l os ton ,

Wa lsh , l ' l an t i n L987 'Buy ing Fowe t ' i ' Some Ou tcomes o+ I nco .ne +o rh , o . n e n ' , h o r l d E d u c a f , j r : n A e p n r t s r ? 7 , P P . 1 4 - 1 6 .

t r l a l s h , M a r t i n 1 9 8 9 ' T o t o t o H o m e I n d u s t n i e s : A s s i s t a n c eS t n a t e g i e s { o r t h e F u t t u t ' e ' , i n C . l ' l a n n o M . G r . i n d l e a n dF . S h i p t o n ( e d s ) S e e k r n g S o J u t j o n s t F r a n e N o r k a n d C a s e s f o r: i r D e J J E n t e r p r i s e D e t , e l o p n e n t P r t r € r a l s . l r l e s t H a r t + o i ' d :l i . L r . na r i an P ress , pp . 365 -385 .

Fu t r t he r i n {onma t i on on To to to Home Indus t r i es and i tE consu l t ancyse r . v i ces i s ave i l ab l e L (pon r "eques t . F ' l ease no te t ha t t hE cvs o {i n d i v i d u r a l T o t o t o t r " a i n e r s , i n c l u d i n g t h e E : < e c u t i v e D i r e c t o t ' , a r ea l s o a v a i l a b l e + o r p e P u s a l b y p o t e n t i a l c l i e n t s .

TTITOTO HOTI,IE INDUSTRIES _ TRAINING INFORI'IATItrN

To to to Hone I ndus tn i es i s an i nd i genou rs non -goveFnmen to r -gan i sa t i on based i n l " l ombasa i n l i enya ' s Coas t F rov i nce . I tb e g a n i n 1 9 6 3 a s e p r o j e c t o { t h e N a t i o n a l C h r - i s t i a n C o u r n c i l o {Kenya (NCCI.O to address the needs of low incorne wornen and yoLrnqg i t ' l s i n l " l ombasa t own and i t g env i r - ons . To to to i s now a f u r l l yi ndependen t deve lopmen t agency r Feg i s te | . ed as a p r l va te companyl im i t ed by guanan tee and managed by i t s own boaFd o+ co rn rnL ln i t y, ne ,nbe rs . F r . om s rna l l beg inn ings i t has g rown t o t he po in t whe r .ei t c a n p i . o v i d e d i + + e r e n t k i n d s o + a s s i s t a n c e t o m e n e n d w o r n e nth t r ' oughou t coas ta l l r . enya , r . u r - a l and u r "ban , as we l l as t o gnoL rpsa n d o r . g a n i s a t i o n s { u r t h e r a { i e l d .

Train ing Based on FieId Exper ience

T o t o t o i s p e n h a p s u n i q u e a r n o n g l : . e n y a n o r g a n i - - a t i o n s i n i t Ea b i l i t y t o t r . a i n t t . a j . n e n s a n d p n o v r d e r . e l a t e d c o n s u l t a n c ys e P V l c e s t h r . o u r g h o u r t t h e A f r l c a n c o n t i n e n t . T h r s c a p a c i t y i s{ r r m 1 y g n o u n d e d i n T o t o t o 9 o w n e : i p e F l e n c e , s p a n n t n g t h t r e ed e c a d e s ! 1 n w o f [ , : i n g w r t h c o m r t u n i t r e s a n d e r - o r - r p s a t q n a s s r o o t sl e v e l o n t h e l i e n y a n c o a E t . O v e r t h e y e a r s T o t o t o h a s w o r i : e d w r t hc l r e n t s i r o m w r d e l y d i { f e r r n g b a c l . : g r o u t n d s a n d c o l l a b o | . a t e d w t t hm a n y d r { + e F e n t p a r . t n e l . 5 , b o t h l o c a t a n d i n t e n n a t i o n a l , i n s e e r : r n gr n n o v a t l v e a n d e f f e c t i v e w a y s t o p F o m o t e s o c i a l a n d e c o n o f n t cd e v e l o p m e n t a n d i m p r o v e t h e q u r a l i t y o { l i i r a o f w o r n e n , t h e p o o re n d o t h e p d i s a d v a n t a g e d g r o u p s i n s o c i e t y . T o t o t o i s h a F p y t o b ea b l e t o o { { e r t h e b e n e f i t s o { t h i s e x p e r - i e n c e t o o t h e Fo r g a n i s a t i o n s a n d r n g t i t u t t i o n s w h i c h s h a n e i t s o b l e c t r v e s a n dco rn rn j . tmen t t o deveJ .opmen t a t t he gpass roo t s .

T o t o t o ' E e x p e r . i e n c e c o v e r s m a n y d i { { e r e n t { i e 1 d s a n d t y p e s o {t n a i n i n g . I n t h e { i r s t d e c a d e o { i t s e ; < i s t e n c e , T o t o t o { o c l r s e do n i r n p r o v i n g t h e d e s i g n a n d m a r l ' ; e t i n g o f h a n d i c n a f t s p r o d u c e d b yi t s c l i en t s , mos t l y women f r om d i=advan taged backg rou rnds . O r - t t o {t h i g wonk To to to deve loped i tE o r , { n r e ta i l o l l t l e t +o r coas ta lhand i c ra f t s , a voca t i ona l t r . a i n i ng schoo l f o r - you rng wo rnen gchoo l -l e a v e F s ( p r o v i d i n g t F a i n i n g t n t a i l o r i n g , d r e s s r n a + l i n g , t i e - d . y ea n d o t h e t ' s t { i 1 l s t o e n a b l e t h e m t o E e c u r . e e m p l o y m e n t o r s t a r tt he i r own bus ineEses ) and a t i e -dye pFodL rc t i on wo r - | . . : shop emp loy i ngwo ,nen Fe f e r r . ed t o To to to by soc ia l bJo r . [ : : ens . A l l o { t heseac t i v i t es , b rh i ch a t . e based 1n l ' l o rnbasa t own , c ( ] n t j . nue t hnough t othe p resen t .

I n t h e l a t e 1 9 7 C ) s , { o l l o w i n g r e q l r e s t s { r o m r T } a n y o f i t s h a n d i c r a + tP t ' oduce t ' s , To to to began t o HoF l . ; d i r ec t l y w i t h t . r r r " a l u t o rnen ' sg r o t - t p s t h n o n g h o u t l i e n y a ' s C o a s t F t o v i n c e , W i t h t h e h e l p o f b l o r l dE d u c a t i o n I n c . , a p r . i v a t € v o l u n t a e y o n g a n i s a t i o n b a s e d i n t h eU .S . , To to to deve loped a pFogna rn rne o+ ass i s t ance {o r women ' s andm e n ' s q F o u p s b a s e d u t p o n n o n f o n m a l e d u c a t i o n t r a i n i n g a n d a d o p t i n g

t r a i n i n g i n f r ) r l r a t i o n f c r t r r t o H o D e f n d u s t r r e 5

m e n ' s g f ' o u p s b a s e d u p o n n o n f o F m a l e d L ( c a t i o n t r a i n i n g a n d a d o p t i n ga n i n t e g r a t e d a p p r - o a c h t o d e v e l o p m e n t t a i I o r . e d t o p a r . t r c i p a n t s 'own assess rnen tg o f t he i r . needs . The pa r . t i c i pa to r . y app roach t oI e a d e r s h i p a n d g n o u p o r g a n i s a t i o n t F a i n i n g w a s d e s i g n e d t o b eL t s e d w l t h c l i e n t s o { v a r . y i n g e d u c a t i o n a l b a c f ' : g r o u r n d s , i n c l u d i n gn o n l i t e t . a t e s , a n d a s s u c h p r o v e d p a r . t t c L l l a r l y v a l L r a b l e i nmob i I r s i ng women i n t he l egs deve loped a r . eas o f coas ta l l : : enya .T h i s w o F k a l s o p r o v i d e d T o t o t o ' s E x e c l t t i v e D i F e c t o r a n d h e rt F a i n r n g s t a { { , f i o s t o + w h o . n w e r . e o r i g r n a l l y w o r n e n ' s g r . o u pr n e n b e i ' s t h e r n s e l v e s r N i t h t h e b a s i c t r a i n i n g s t { i I l s w h i c h t h e yhave con t i nued t o p rac t i se and r . e { i ne t h t . ough t o t he p resen t .

I n t he m id -198 ( i s To to to +L tF theF r . esconded t o t he needs o+ i t sc l r e n t E b y d e v e l o p i n g , a g a i n w i t h t h e h e l p o + o u t s i d ec o n s u l t a n t s , a b u s r . n e s s t r a i n i n g m e t h o d o l o g y { o n w o m e n ' s q r . o L r p s .T h i . s m e t h o d o l o g y a n d t h e a c t r o r n p a n y r n g t r a r n r n g m a n u a l , F a i d i i ' a . r( " H a f , : e a F t . o + i t ! " ) , p F o v i d e d a n l m p o i ' t a n t s t i m u l u s t o T o t o t o ' Ee : r t e n n a l c o n s u l t a n c y s e t . V i c e g , w h i c h w e n e { o n m a I l y i n i t r a t e d i n1 9 8 7 , T h e b u e , i n e s s t n a i n i n g h a s p n o v e d e v e n r n o r e v e t ' s a t i l e a n da d a p t a b l E t h a n o n i g i n a l l y a n t i c i p a t e d , a n d a s w e I I a s e ) i p o F t r n gi t t o o n g a n i s a t i o n s a n d i n s t i t r - r t i o n s o u t s i d e o + l : . e n y a , T o t o t o h a ga l s o a d a p t e d i t + o F u s e b y i n d i v r d u a l e n t p e p l ' e n e u r " g a n d c l i e n t so { To to to ' s nev , and ex tens j . ve c t . ed i t pFogFamrne on t he l , : . enyanc o a s t . A n o t h e f i m p o r . t a n t p n o d u c t o f T o t o t o ' s c o n c e p n { o t ' t h ee c o n o m i c w e l + a r e o f i t s r u F a l c l i e n t s h a s b e e n t h e d e v e l o p m e n t o fa n i n t e g r a t e d s a v i n g s a n d c F e d i t p n o g F a m m e t a i l o r e d p a F t i c l - r l a r ' 1 yt o t h e n e e d s o f n o n l i t e r a t e w o m e n w i t h l i m i t e d a c c e s s t o t h e{ o r m a l b a n k i n g s y s t e m . T h e s a v i n g s c l u b s y s t e m i n t r o d u c e d b yTo to to has pnoved e )< t reme l y popu lap bo th l oca l l y and oL r t s i deh :enya , and i s ano then i t em wh i ch To to to con t i nL {Es t o e : r po t ' t .

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* Assess ing commun i t y needs

5 . Assess ing t r a i n i ng needs us i ng gnoup l eve l6 . E o l l e c t i n g b a s e l i n e i n f o ' m a t i o n t o d e t e r - m i n e p n o j e c t i m p a c t s7 . How to become a r r . a l ne rB . U n d e r . s t a n d i n g t h e t r a i n i n g p t . o c e s s9 . l " l a t e r . i a l s deve lopmen t1 t ) . l i l o r . l . t i ng t oge theF1 1 . L e a d e p s h i p e ) { e r - c i s e s1 " . F r o J e c t r d e n t i { i c a t i o n1 3 . F F o J e c t p l a n n i n g1 4 . F l . o b l e m s o l v i n g1 5 . M o n i t o r r n g a n d e v a l L r a t t o n

Bus iness T ra i n i ng

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1 . G e t t i n g t o k n o w o n e a n o t l l e r .? . I n t r . o d u c t i o n t o t h e s a v i n g c l u r b sf , . I n t r o d u c t i o n t o s a v i n g c l u b n u l e . -4 . I n t r . o d t t c t i o n t o d a v i n g c l L ( b E y m b o l s5 . I n t r " o d u c t i o n t o t h e p a s s b o o k6 . I n t r o d u c t i o n t o t h e n e g i s t e r7 . I n t r . o d u c t i o n t o F o r m EA . D e m o n s t F a t i o n o f t h e s a v i n g c l u b9 . S a v i n g c l u b m e e t i n g s1 0 . M o n t h l y e v a l u a t i o n

A l l o { t h e : e t r a i n r n g c o L l t " s e s a n d t h e p l a n n i n g f o r t h e m r - t s r - t a I l yF e q u i F e t h F e e T o t o t o t r a i n e n s . F r _ t r t h e r d e t a i l s a r . e a v a i L a b l ei nom:

l l r s E l v i na H t t t u raE x e c l t t i v e D i F e c t o t .Tototo Horne Industr iesPtr EIOX 82:75l" lombasal::.enya

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. TOTOTO HOI'IE INDUSTRIES - CONSULTANCY POLICY

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1 . ? T h e d L t r a t t o n a n d d a t e s o { t h e t r a i a i n g a n c l / o n o t h e rs e r v i c e 5 w h i c h T o t o t o w i L l p r o v i d e , i n c l u r d i n g F l a n n i n g a n d{o l I ow -u rp . The du ra t i on o { t r a i n i ng wo r . f : : shope on t he above -m e n t i o n e d t E p i c s h a s b e c o m e { a i r l y s t a n d a r . d t s e d t h r o c r g he :<pe t ' i . ence , t hough i t can be mod j .+ red as nequ i r . ed .

1 . 3 T h e n u t m b e r . 6 + t r a i n e r - s / c o n s u l t a n t s w h i c h T o t o t o w i I lp r o v r d e . A g a i n , t h e r e q u i r e m e n t s a F e f a i r l y s t a n d a r d l s e d .T o t o t o h a s a p o o l o + t r a i n e r s , i n c l u r d i n g t h e E : l e c u r t i v eD i n e c t o r , w i t h e x t e n : i v e e ; { p e r . i e n c e i n c o n s u l t a n c y w o n l . . : .T h e i r c u r r . r i c l t l u t m v i t a e c a n b e m a d e a v a i l a b l e t o p o t e n t i a lc l i e n t s o n r e q u e s t .

1 .4 The na t c rne and es t ima ted n l rmbe r o { t r a i nees . To to tohas e l i pe r . i ence i n t } . a i n i ng c l i en t s f r . o rn d i ve l . se bac l , l g ro l r nds ,r a n g i n g { r o m n o n l i t e r a t e c o m m u n i t y r n e m b e F s t h r o L r g h t o w e l l -educa ted t r . a i ne r . s and t he rnanage rnen t s t a f+ o f o the ro r g e n L s a t i o n s . T h e i d e a l n u r n b e r o { t r a i n e e s { o r d i + + e F e n tl . ; i n d s o f t F a i n i n g s e s s i o n s i s w e l l e s t a b l i s h e d . a n d T o t o t ow i l l a d v i E e o n t h i s .

1 . 5 T h e v e n u r e ( s ) { o n t r a i n i n g , T h e c l i e n t w i l l b er e s p o n s i b l e { o r . p r . o v i d i n g a d e q u r a t e v e n u e s { o r t r a i n r n swon [ ' : sho t rg and pe la ted woFk .

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1 . 6 F r o v i s i o n s f o r { i e l d v i s i t s . I n E o m e c a s e s f i e l dv i s i t s may be e necessa | . y pa r t o { t he consu l t ancy and t hec l i en t i s e l i pec ted t o make adeqL ra te a r rengemen ts f o r - t hesei . n advance .

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