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Total – SDG reporting index , September 2018 1 /21
Total – SDG Reporting
Reporting period: 2017-2018
For further information, see Total’s GRI report 2017 and Total’s Communication on Progress 2017-2018
Lexicon
RD 2017 – Total’s 2017 Registration Document (Annual Report) CC – Total’s 2017 Climate Report
HR – Total’s 2018 Human Rights Briefing Paper SP – Sustainable Performance Website
Total – SDG reporting index , September 2018 2 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
End poverty in all its forms everywhere
Prevention of negative impacts on communities
General policy Total’s Code of Conduct
HR - p. 27-33 web - SP, Value creation for society
web - SP, total policy regarding indigenous peoples web - SP, Human Rights
Total conducts evaluations of societal impacts on nearby local communities with CDA,
for example by surveying the populations in question. CDA’s reports are published online on their website.
Societal Assessments have been conducted through CDA's case studies for Total in Myanmar, Nigeria, Bolivia, Uganda and Argentina.
Physical and economic displacement
There was involuntary resettlement of 610 people during reporting year 2017, all of them in the frame of the TILENGA project in Uganda.
In 2017 we developed and submitted for validation to the government the Plan (RAP 1) for compensation and involuntary resettlement concerning the industrial area of the
TILENGA Project in Uganda. This study was approved in January 2018 by the Government of Uganda and is available on our website:
http://ug.total.com/en/tilenga-project-rap-1-report The implementation of RAP1 (and thus effective compensation and resettlement of
affected people, PAPs) started in January 2018 and will continue throughout 2018. In parallel, we are launching the development of RAP2 and RAP4 this year, for the other
components of the TILENGA project.
With regards to compensation, as recommended by the IFC Performance Standards,
Total’s entities are compensating (when appropriate) local communities in-kind and not
in cash, so as to promote sustainable use of these resources by vulnerable groups.
Vulnerable populations
HR - p. 27-33 RD 2017 p. 193-194, Dialogue and involvement of local stakeholders
web - SP, Total policy regarding indigenous peoples web – SP, Our people (Equal opportunity)
Direct and indirect economic development
Direct economic development RD 2017 p. 7-8, Chapter 1, section 1.1.2 - The Group in a few figures
web - SP, Value creation Local employability and inclusive business
RD 2017 p. 177, section 5.1.5.2 - Internationalization of management web – SP, Social indicators
Empowering local talents: the Group has set the target of having, in 2020, between 50 and 75% of local managers in the executive committees of the subsidiaries (they were
54% in 2017 as in 2016), (see Registration Document 2017 p. 177). The proportion of senior management teams hired from the local community in 2017 is
61%, up 9% compared to 2016. Promotion of social standards
web - SP, Our people (Compensation) web – SP, Health & Safety
web – SP, Health & Safety indicators web - SP, Global Agreement with IndustriAll Global Union
Supply chain capacity building RD 2017 p. 199, section 5.3.4.2 - Contractors and suppliers
Local content and value creation web – SP, Value creation for society (Development of local economic activities; Human
and social development, Partnering in the social-economic development)
Total – SDG reporting index , September 2018 3 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
End hunger, achieve food security and improved nutrition and promote sustainable
agriculture
Access to land
Population displacements Total’s 2018 Human Rights Briefing Paper, p. 27-30
There was involuntary resettlement of 610 people during reporting year 2017, all of
them in the frame of the TILENGA project in Uganda. In 2017 we developed and submitted for validation to the government the Plan (RAP 1)
for compensation and involuntary resettlement concerning the industrial area of the TILENGA Project in Uganda.
This study was approved in January 2018 by the Government of Uganda and is available on our website:
http://ug.total.com/en/tilenga-project-rap-1-report The implementation of RAP1 (and thus effective compensation and resettlement of
affected people, PAPs) started in January 2018 and will continue throughout 2018. In parallel, we are launching the development of RAP2 and RAP4 this year, for the other
components of the TILENGA project.
Indigenous rights
web - SP, Total policy regarding indigenous peoples web – SP, Human rights guide
HR p. 30
Indigenous people are particularly vulnerable, a Chart on Indigenous Peoples (IPs) has been signed, where we commit to respect local culture when dealing with consultation,
recruitment or other societal actions.
Sustainable sourcing
web – SP, Management of the supply chain
web – Fundamentals Principles of Purchasing RD 2017 p. 100, 3.5.5.2 Supplier qualification and auditing
web – Total – Committed to the future of bio energies web – Total – Biotfuel: developing second-generation biofuels
Total commits to implement, as part of Total Foundation, a global program for the preservation of forests, mangroves and wetlands, as well as restoration projects of
degraded lands to balance development of agriculture and forest preservation, based on partnerships, and integrating youth education and awareness initiatives.
Ensure healthy lives and promote well-being for all at all ages
Employees’ health
For Total, being committed to better energy means, first of all, guaranteeing the safety of its employees and stakeholders, its installations and products. It also implies
protecting the health of all those connected to, whether directly or indirectly, its activities. Total's goals: To be recognized as a reference in the area of safety within its
industry and to achieve a zero fatal accident rate. web – SP, Health & Safety
web – SP, Health & Safety indicators web – SP, Safety, Health, Environment Quality Charter
Environmental stewardship
General policy web – SP, Health & Safety
web – SP, Environment web – SP, Climate
web – SP, Safety, Health, Environment Quality Charter
In addition to compliance to laws and regulations, Total participates in a number of voluntary life-cycle analysis programs in order to improve the health and safety impacts
of its products. This is carried out through professional associations, e.g. CONCAWE, FuelsEurope, OGCI, Plastics Europe and R&D partnerships e.g. Polytechnique
Montreal/CIRAIG, SCORE LCA, Imperial College. Air
web - SP, Environmental indicators web - SP, Climate indicators
RD 2017 p. 182, 5.2.2.3 Environmental footprint Water
CDP 2017 Water
Total – SDG reporting index , September 2018 4 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
RD 2017 p. 182, 5.2.2.3 Environmental footprint and p. 184, 5.2.2.4 Fresh water Waste
RD 2017 p. 25 - Waste commitments RD 2017 p. 183, Waste prevention and management
web - Total, Waste: developing our approach to the circular economy Soil
Total’s 2017 Registration document, section 5.2.2.3, p. 183 (Soil)
Risk and incident management
RD 2017 p. 181, 5.2.2.2 Incident risk
Road safety
Total and its affiliates are involved every day in road safety through a variety of prevention initiatives for communities, training for professionals and support for public
authorities Road safety in Total’s operations
web – SP, Health & Safety
Corporate citizenship web – SP, Value creation for society – a new citizenship commitment policy
web – SP, Total becomes a founding member of the United Nations road safety trust fund
web – Total and Michelin join forces to launch an ambitious worldwide road safety education program
Ensure inclusive and equitable quality
education and promote lifelong learning
opportunities for all
Employee training and education
The strength of the Total Group lies in the diversity and talents of more than its 92,000
employees around the world. The energy world is changing and requires skills adaptation. Accompanying our employees in this adaptation process is a guarantee of
responsibility. 500 business skills have been identified within the Group in the industrial, commercial
and support fields. More than 1,700 courses are available for all Group employees who request them with the agreement of their management.
web - SP, Our people - training web - SP, Social indicators - training
Support to the global technical education community
Total engages with students and faculty worldwide to create a dynamic network of
future energy innovators and leaders among the global education community. And Total shares its knowledge and expertise through active membership of relevant
organizations and networks. Web – Total: Action on education
Since 2004, Total has funded students – more than 1000 to date – to continue their
studies abroad, through the Total International Scholarship Program. Web – Total: International Scholarships Program
We partner with universities who share our values of excellence. With over 80
partnerships globally, we have built a framework for strengthening our relations with local universities and educational institutions. We finance, or co-finance, around 30
professorships or research posts in institutions around the world, usually for three to five year terms.
Web – Total: University Partnerships Web – total: Professorial and research chairs
Education as an enabler of youth integration
In order to allow young graduates to get a foot in the door, Total is working to give
young people a first professional experience. As such, the Group has committed to offer
5,000 work-study training contracts (apprentices/alternates) over the 2016-2018 period.
Around the world, nearly 4,000 internships and 700 work-study contracts are offered
each year by the Group. These formulas offer students a privileged opportunity to
discover concretely the activities and job positions within Total, both at headquarters
Total – SDG reporting index , September 2018 5 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
and in refineries, regional offices or subsidiaries in France and internationally, and are
open to all profiles. In addition, around 120 young Europeans go work in the Group's
subsidiaries each year to carry out an International Volunteering in Companies (VIE).
The Young Graduate program, launched in 2014 in Africa, offers young graduates a
career path of 18 months at the end of university. This program offers the opportunity
to discover the job market through a real professional and operational experience and
international openness. The program has been deployed in 37 countries, and has more
than 300 beneficiaries, 52% of whom are women. 34% were recruited.
Total also works for the integration of young people through its philanthropic actions
around the world. Total dedicates one of its intervention areas to the education and
integration of young people in situations of social fragility through the development of
their personal, professional and academic skills.
Achieve gender equality and empower all
women and girls
Gender equality
Nondiscrimination Equal treatment for men and women is promoted in the Group through a global policy
of gender diversity, ambitious goals set by General Management, a demanding HR process that takes the issue of gender into consideration, agreements in favor of a
balance between work and private life (such as the agreement on teleworking in France) and awareness-raising and training actions.
Total’s commitment stretches from recruitment to the end of a career. It guarantees
equal treatment for women and men in the process to identify high-potential employees and to appoint executive officers. In terms of compensation, specific measures have
been in place since 2010 to prevent and correct unjustified salary gaps.
In 2010, Total signed the “Women’s Empowerment Principles – Equality Means Business” set out in the United Nations Global Compact, and its commitment to equal
opportunities and the treatment of women and men is regularly embodied in agreements, such as the global agreement signed in 2015 with IndustriALL, or the
Global Deal to which Total has adhered more recently in 2017.
web - SP, Our people – Equal opportunity HR p. 22-24, Non-discrimination and gender diversity
web - SP, Global Agreement with IndustriAll Global Union
Equal remuneration Total is committed to applying the principles of the fundamental conventions of the
International Labor Organization (ILO) regarding human rights in the workplace, including Equal remuneration, 1951 (convention n°100).
Total signed in May 2010 an Agreement on Gender Professional Equality in France, which made it possible to adjust pay differences; it concerned 2,300 women (the
average salary difference was 2.3%). Pay adjustments for women were performed in October 2010 and in April 2011, and the situation has then been re-assessed since and
presented to personnel representatives during a dedicated meeting on Gender Professional Equality.
web - SP, Our people – Equal opportunity - Compensation web - SP, Global Agreement with IndustriAll Global Union
Parental leave
Maternity leave is available for all female employees within the Group. For about half of
the Group's female employees, parental leave is more generous than statutory entitlements. At Group level (i.e. all female employees), measures continued to be
implemented in 2017 to ensure that during the year of the maternity leave, the pay raise received is at least equal to the average annual individual increases received during the
last three years. In 2017, 1,010 women took maternity leave within the Group and 874 (86,5%) of them
had a pay raise when they returned to work. This figure is stable compared to 2016. web - SP, Global Agreement with IndustriAll Global Union
Total – SDG reporting index , September 2018 6 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
Women in leadership
Women in leadership – targets The Group’s target for 2020 is:
women to represent 25% of senior executives (having represented approximately 5% in 2004 and 21.1% in 2017);
women to represent more than 20% of Management Committee members (head office and subsidiaries) (having represented 21% in 2017).
In line with the objective of promoting the development of women in the Group, in particular towards management positions, the TWICE network (Total Women’s Initiative for Communication and Exchange) aims to help women to further their careers. Created
in 2006, it is currently in place in France and abroad (20 local networks) and has over 3,000 members. Since 2010, almost 550 women have benefited from the network’s
mentoring program, in France and internationally, which helps them to better negotiate the key phases of their careers.
web - SP, Our people – Equal opportunity
Board of Directors Total participates in the Board Women Partners program, which aims to increase the proportion of women on board of directors in large European companies. As of end
2017, the Board of Directors was composed of 45.5% women. RD 2017 p. 104 – Composition of Board of Directors
RD 2017 – p. 228 – Chapter 7, 7.2.3.1 Articles of incorporation and bylaws; other information – election of directors and term of office
Care for women from local communities
In the communities in which the Group operates, Total pays particular attention to
vulnerable populations, particularly women: as part of the community dialogue, Total
employs Community Liaison Officers (CBOs) from local communities. For example, in
Papua New Guinea and Bolivia, women have been recruited to facilitate the expression
of the expectations of the female population and contribute to its emancipation and
inclusion.
In general, the effort focuses on the involvement of communities (especially the first
peoples), in the definition of social-economic projects that concern them and where they
can be both beneficiaries and actors.
Societal impact: some projects have the potential to negatively impact women and girls through significant immigration of men on construction sites. This is an issue that has
been identified, particularly in Papua New Guinea following an impact audit conducted with the Danish Institute of Human Rights, whose mission was to focus on gender,
security and conflict.
Ensure availability and sustainable
management of water and sanitation for all
Water quality and impacts CDP 2017 Water - p. 3-6
web - SP, Environmental indicators web - Total, Water: preserving a vital resource
Water management
The nature of the Group’s activities, and mainly those of Refining & Chemicals, and to a lesser extent those of the Exploration & Production, Gas, Renewables & Power
segments, is such that they have an impact on, and are dependent on, water resources. This is especially true when the activity is located in an environment that is sensitive in
terms of water resources RD 2017, section 5.2.2.3 - Environmental footprint, p. 182, section 5.2.2.4 - Sustainable
use of resources, p. 184 web - SP, Environmental indicators (Water related)
Total – SDG reporting index , September 2018 7 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
Risk and spills management
The Group has management structures and systems that present similar requirements and expectations across all the entities. TOTAL strives to minimize the potential impacts
of its operations on people, the environment and property through a major risk management policy. This policy draws on a shared approach in all segments that
includes, on the one hand, risk identification and analysis, and on the other hand, the management of these risks.
RD 2017, section 5.2.2.2 – Incident risk, p. 181-182 CDP 2017 Water - p. 16-19, W3. Water Risks
web - SP, Environmental indicators
R&D investments
The Group R&D program for water management is looking into the various aspects of the protection and recovery of water resources. By way of example, studies were made
of the reuse of water on the Gonfreville petrochemicals site as part of the E4Water program using the water re-use tool developed by TOTAL’s R&D department. This
tool uses the life cycle analysis to define a reuse for water that entails the best forms of recovery, from the societal, economic and technical perspectives. Finally, the
development of technical solutions well adapted to the challenges, such as the recently patented BIOMEM process, significantly improve the performance of the biological
treatments used, especially on production water. RD 2017, section 5.2.2.4 - Sustainable use of resources, p. 184
CDP 2017 Water - p. 20
Ensure access to affordable, reliable,
sustainable and modern energy for all
Energy efficiency of our operations
Energy efficiency is a key factor for improvement of economic, environmental and industrial performance. Since 2013 the Group has used a Group Energy Efficiency Index
(GEEI) to assess its performance in this area. It consists of a combination of energy intensity ratios (ratio of net primary energy consumption to the level of activity) per business. The Group’s objective for the 2010-2020 period is to improve the energy
efficiency of its operated facilities by on average 1% per year. By design, the base value of the GEEI was defined as 100 in 2010 and the goal is to reach 90.4 in 2020.
web - SP, Climate – Energy efficiency and ecoperformance Total’s response to the CDP Climate Change p. 43
CC p. 38 - Energy efficiency web - SP, Climate indicators
Energy efficiency for clients
Approximately 85% of GHG related to the use of oil and gas are emitted during the customer usage phase, compared to 15% during the production phase. For this reason, in addition to the measures taken by Total at its industrial sites, the Group believes that improving the environmental footprint of its products is a key factor in the fight against
climate change. web - SP, Climate – improving the environmental footprint of products and services
web – Total, Environment, Creating Eco-solutions CC p. 38 - Energy efficiency
Renewable energies development
For some 15 years, Total has been committed to developing renewable energies. In 2017, Total set itself the goal of achieving 5 GW of renewable power production assets
in five years, and it is implementing this growth through its three subsidiaries SunPower, Total Solar and Total Eren.
Total’s ambition : Low carbon activities (downstream gas, renewable energies, energy storage, energy efficiency, cleaner fuels and carbon capture, usage and storage
techniques) are expected to make up almost 20% of the Group’s portfolio within the next 20 years.
RD 2017 p. 52-54 – 2.2.2 Renewable energies and energy storage RD 2017 p. 187 – 5.2.3.3 Developing renewable energies
CC p. 32-38 – Low Carbon businesses
Other low-carbon energies (SAFT, Biofuels, CCUS)
Total’s ambition : Low carbon activities (downstream gas, renewable energies, energy storage, energy efficiency, cleaner fuels and carbon capture, usage and storage
techniques) are expected to make up almost 20% of the Group’s portfolio within the next 20 years.
RD 2017 p. 52-54 – 2.2.2 Renewable energies and energy storage RD 2017 p. 59 – Biomass to fuels, polymers and biotechnologies RD 2017 p. 54 – 2.2.3.3 Carbon capture, use and storage (CCUS)
CC p. 32-38 – Low Carbon businesses
Total – SDG reporting index , September 2018 8 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
Access to energy
The World Bank estimate for the number of people without access to electricity has exceeded 1 billion. In 2011, as part of its access to energy program, TOTAL launched a
commercial offer of decentralized energy solutions for the populations of emerging countries, mainly in Africa.
RD 2017 p. 188, 5.2.3.5 Access to energy CC p. 35 – Affordable, reliable and clean energy
R&D and innovation
In 2014, TOTAL was actively involved in launching and developing the Oil & Gas Climate Initiative (OGCI), a global industry partnership. 2016, the OGCI announced the creation
of a one-billion-dollar investment fund over 10 years. This OGCI Climate Investments fund will finance startups and projects demonstrating high potential in terms of reducing greenhouse gas emissions. In October 2017, OGCI Climate Investments
announced its first investments in CCUS and energy efficiency in transport.
Through its venture capital company Total Energy Ventures (TEV), the Group supports the development of companies that offer technologies or innovative business models in areas such as renewable energies, energy efficiency and flexibility management, energy
storage, sustainable mobility, etc. RD 2017 p. 189 – 5.2.3.6 Sector initiatives and international framework
RD 2017 p. 54, 2.2.3.2 Total Energy Ventures RD 2017 p. 70-72, 2.6 Research and Development
Education and awareness on low-carbon energy
Supporting Masters’ degrees The "Science and Technology of Renewable Energies" Masters 2 Degree incorporates the
context of a major future issue: increase the role of renewable energies in the overall energy mix. This training brings together prestigious French Grandes Ecoles under the
banner of ParisTech as well as renowned international industrial partners such as Total, who will provide professionally-presented technical and scientific expertise to the pupils.
Raising awareness
Total established in 2005 Planète Energies, a dedicated website with an educational objective aimed for pupils, teachers of elementary, secondary and high schools looking
to understand all about the various existing energies.
Educational sets Total Solar Expert have been developed to foster young people's interest for solar energy issues. It started in September 2011 in French school
establishments based in France and abroad.
Promote sustained, inclusive and sustainable
economic growth, full and productive
employment and decent work for all
Occupational health and safety
For TOTAL, being committed to better energy means, first of all, guaranteeing the safety of its employees and stakeholders, its installations and products. It also implies
protecting the health of all those connected to, whether directly or indirectly, its activities. Total's goals: To be recognized as a reference in the area of safety within its
industry and to achieve a zero fatal accident rate. web – SP, Health & Safety
web – SP, Health & Safety indicators web – SP, Safety, Health, Environment Quality Charter
Global social policies
General policy One of the most global, integrated energy companies, Total operates in 130 countries. Our practices are setting the standard for the global energy industry. The Group’s HR
policy applies to all companies in which Total S.A. holds the majority of voting rights and includes notably: equal treatment of all employees, ensuring safety, health and quality
of life in the workplace, guarantee of a minimal social benefit standard for all employees, develop employees’ skills and ensure their employability, offer competitive,
equitable and responsible compensation, support employee dialogue.
Furthermore, Total strengthened its commitment as a responsible employer by signing a global agreement in 2015 with international union federation IndustriALL Global Union.
This agreement applies to TOTAL S.A. and affiliates in which it holds, directly or indirectly, more than 50% of the share capital.
web - SP, Global Agreement with IndustriAll Global Union
Earnings, wages and benefits web - SP, Our people - compensation
Total – SDG reporting index , September 2018 9 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
Training web - SP, Our people - training
Non-discrimination
Diversity policies Total’s Code of Conduct, page 11
RD 2017, section 1.3.2.2 - Employee diversity, a competitive edge, p. 11 RD 2017, p. 176, section 5.1.5 – Equal opportunity
Non-discrimination is also mentioned in the Article 2 “Promotion of Human Rights in the workplace” of the agreement signed with international union federation IndustriALL
Global Union. Total develops its employees’ skills and careers while prohibiting any discrimination
related to origin, gender, sexual orientation or identity, disability, age or affiliation with a political, labor or religious organization. This policy is upheld by the Diversity Council,
which is chaired by a member of the Group’s Executive Committee.
Equal payment RD 2017, p. 172, section 5.1.1.3 – Compensation
Total is committed to applying the principles of the fundamental conventions of the International Labor Organization (ILO) regarding human rights in the workplace,
including Equal remuneration, 1951 (convention n°100). Total signed in May 2010 an Agreement on Gender Professional Equality in France,
which made it possible to adjust pay differences; it concerned 2,300 women (the average salary difference was 2.3%). Pay adjustments for women were performed in
October 2010 and in April 2011, and the situation has then been re-assessed since and presented to personnel representatives during a dedicated meeting on Gender
Professional Equality.
Training RD 2017, p. 177 – 5.1.5.4 Measures promoting non-discrimination
Parental leave
web - SP, Global Agreement with IndustriAll Global Union
Maternity leave is available for all female employees within the Group. For about half of the Group's female employees, parental leave is more generous than statutory
entitlements. At Group level (i.e. all female employees), measures continued to be implemented in 2017 to ensure that during the year of the maternity leave, the pay raise received is at least equal to the average annual individual increases received during the
last three years. In 2017, 1,010 women took maternity leave within the Group and 874 (86,5%) of them
had a pay raise when they returned to work. This figure is stable compared to 2016.
Freedom of association and collective bargaining
Among the numerous stakeholders with which TOTAL maintains regular dialogue, the Group’s employees and their representatives have a privileged position and role,
particularly in constructive discussions with management. Total’s Code of Conduct
RD 2017, p. 174– 5.1.3 Dialogue with employees HR p. 20-26 – Addressing our salient issues in the workplace
Forced labor Child labor
Total’s Code of Conduct web - SP, Human Rights
HR p. 20-26 – Addressing our salient issues in the workplace RD 2017, p. 100 – 3.5.5.2 Supplier qualification and auditing
Tools are used to regularly assess the subsidiaries’ human rights practices and the risks they may have to face. Their objective is to analyze the societal impacts of a project at
the local level or to verify that the subsidiaries’ practices are in line with the Group’s ethical standards
Total follows the industry's IPIECA/API/IOGP sustainability reporting guidance. Rather than to report on incident indicators, our approach is to implement preventive action
Total – SDG reporting index , September 2018 10 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
plans in order to avoid such incidents and to foster capacity building of our suppliers and other stakeholders.
Labor practices in the supply chain
TOTAL expects its suppliers to: - adhere to principles equivalent to those in its own Code of Conduct, such as those set out in the Fundamental Principles of Purchasing directive; and - agree to be audited, be particularly attentive to the human rights-related aspects
of their standards and procedures, in particular their employees’ working conditions, and ensure that their own suppliers and contractors respect equivalent principles.
web – SP, Supply Chain Management web - Fundamental Principles of purchasing
HR p. 20-26 – Addressing our salient issues in the workplace RD 2017, p. 100 – Vigilance plan, 3.5.5 Assessment procedures
Economic productivity
Direct value generated RD 2017 p 7-8, Chapter 1, section 1.1.2 - The Group in a few figures
RD 2017 p. 363-376 - 9.3 Report on the payments made to governments web - SP, Value creation
Indirect value and impacts generated
web – SP, Value creation for society web - SP, Value creation
Inclusive business
Promoting talents from local communities RD 2017 p. 177– section 5.1.5.2, internationalization of management
web - SP, Social indicators web - SP, Our people
Development of local economic activities RD 2017 p. 195-196 - Acting as a partner in the socio-economic development of the
territories where the Group is present RD 2017, p. 199-200 – 5.3.4 Contractors and Suppliers
Resources efficiency
Energy CC p. 38 - Energy efficiency
web - SP, Climate – Energy efficiency and ecoperformance web - SP, Climate indicators
Water
web - SP, Environmental indicators (Water related) CDP 2017 Water, p. 20-21 (Improved water efficiency)
RD 2017, section 5.2.2.3 - Environmental footprint, p. 182, section 5.2.2.4 - Sustainable use of resources, p. 184
Materials
RD 2017 p. 183, Waste prevention and management web - SP, Environmental indicators
web - Total, Waste: developing our approach to the circular economy
The majority of our raw materials are energy raw materials (oil and gas), we consume them in our processes and we have an energy efficiency improvement program that
plans to improve by 10% the energy efficiency of our facilities between 2010 and 2020 and therefore reduce the share of self-consumed raw materials.
The Group commits to reclaim half of its waste and has developed processes that allow up to 50% of recycled plastics (polyethylene and polystyrene) to be incorporated in the
production of plastics.
Total – SDG reporting index , September 2018 11 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
Education as an enabler of youth integration
In order to allow young graduates to get a foot in the door, Total is working to give
young people a first professional experience. As such, the Group has committed to offer
5,000 work-study training contracts (apprentis/alternants) over the 2016-2018 period.
Around the world, nearly 4,000 internships and 700 work-study contracts are offered
each year by the Group. These formulas offer students a privileged opportunity to
discover concretely the activities and job positions within Total, both at headquarters
and in refineries, regional offices or subsidiaries in France and internationally, and are
open to all profiles. In addition, around 120 young Europeans go work in the Group's
subsidiaries each year to carry out an International Volunteering in Companies (VIE).
The Young Graduate program, launched in 2014 in Africa, offers young graduates a
career path of 18 months at the end of university. This program offers the opportunity
to discover the job market through a real professional and operational experience and
international openness. The program has been deployed in 37 countries, and has more
than 300 beneficiaries, 52% of whom are women. 34% were recruited.
Total also works for the integration of young people through its philanthropic actions
around the world. Total dedicates one of its areas of intervention to the education and
integration of young people in situations of social fragility through the development of
their personal, professional and academic skills.
Build resilient infrastructure, promote
inclusive and sustainable industrialization and
foster innovation
Direct economic value RD 2017, p. 15-20 – 1.4, Solid results thanks to the integrated business model
and strict discipline
Infrastructure investment
Overall, Total has invested over 14G $ in organic investments for the development of its activities. The Group plans to invest between 15 G$ and 17 G$ in the next three years to secure the energy supply in the mdium and long term. This also includes investments made to upgrade the existing industrial
park of the company and maintain the industrial attractiveness. RD 2017, p. 23 – 1.5.2 A targeted investment policy
RD 2017, p. 68-69– 2.5 Investments RD 2017 p. 195-196 – section 5.3.3.1 Contributing to the development of local
economic activity
R&D investments
Total invested in 2017 912M$. 4 132 employees are dedicated to R&D within 18 R&D centers around the world.
RD 2017, p. 23 –1.5.1 Committed R&D RD 2017 p. 70-72, 2.6 Research and Development
Reduce inequality within and among countries
Global social policies
General policy One of the most global, integrated energy companies, Total operates in 130 countries. Our practices are setting the standard for the global energy industry. The Group’s HR
policy applies to all companies in which Total S.A. holds the majority of voting rights and includes notably: equal treatment of all employees, ensuring safety, health and quality
of life in the workplace, guarantee of a minimal social benefit standard for all employees, develop employees’ skills and ensure their employability, offer competitive,
equitable and responsible compensation, support employee dialogue.
Furthermore, Total strengthened its commitment as a responsible employer by signing a global agreement in 2015 with international union federation IndustriALL Global Union.
This agreement applies to TOTAL S.A. and affiliates in which it holds, directly or indirectly, more than 50% of the share capital.
web - SP, Global Agreement with IndustriAll Global Union
Earnings, wages and benefits web - SP, Our people - compensation
Total – SDG reporting index , September 2018 12 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
Training web - SP, Our people - training
Equal opportunity
Numerous actions are taken to promote diversity and equal opportunity, as it is an essential component to the Group’s competitiveness, innovative capacity and
attractiveness. That is why Total develops its employees’ skills and careers through training while prohibiting any discrimination related to origin, gender, sexual orientation or identity, disability, age or affiliation with a political, labor or religious organization, (a new Guide to taking into account religious teachings in the Group was distributed). This commitment is supported at the highest level to ensure that all employees, regardless of
their gender or nationality, are offered the same career opportunities. RD 2017, p. 172, section 5.1.1.3 – Compensation
RD 2017, p. 176-177, section 5.1.5 – Equal opportunity web – SP, LGBT Chart
web – Social indicators
Inclusive business
Promoting talents from local communities RD 2017 p. 177– section 5.1.5.2, internationalization of management
web - SP, Social indicators web - SP, Our people
Development of local economic activities RD 2017 p. 195-196 - Acting as a partner in the socio-economic development of the
territories where the Group is present RD 2017, p. 199-200 – 5.3.4 Contractors and Suppliers
Contribution to development RD 2017, p. 196 – 5.3.3.2 Contribution to human and social development
Local communities
Dialogue with stakeholders RD 2017 p. 193-194 – Dialogue and involvement with stakeholders
web - SP, Vigilance Plan web – SP, Stakeholders
Societal impacts
web – SP, Total’s Code of Conduct RD 2017, p. 194 – 5.3.2 Control of the societal impacts of the Group’s activities
Total’s 2018 Human Rights Briefing Paper (page 30-32) The Group’s integration policy in the regions where it operates is founded on three
pillars: • Dialogue and involvement of local stakeholders;
• Control of the societal impacts of the Group’s activities; and • Acting as a socio-economic partner in the territories where the Group is present.
We publicly recognize our responsibility on our stakeholders in our Code of Conduct, where we state Total’s business principles and commitments to our different
stakeholders.
In 2016, we held series of consultations with our internal and external stakeholders to identify the salient human rights issues associated with our activities and business
relationships, based on the UN Guiding Principles (UNGPs) Reporting Framework. The process enabled us to identify six salient issues across our three broad, focal human
rights areas which are Human Rights in the workplace, Human Rights and local communities and Human Rights and security.
Grievance mechanisms Total’s Code of Conduct: Speaking up p. 22
Total’s 2018 Human Rights Briefing Paper (page 30-32) RD 2017, p. 194 – 5.3.2.2 Handling grievances from local communities
RD 2017, p.102 – Vigilance plan – Whistleblowing mechanisms
Citizenship policy RD 2017, p. 197-198 – 5.3.3.3 Engaging with citizenship initiatives
Total – SDG reporting index , September 2018 13 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
Transparency
Transparency
Total is committed to ensuring full transparency in respect of the revenue generated by its activities. The Group actively participates in intergovernmental initiatives and
dialogue in this regard. web – SP, Total’s Code of Conduct
web - Total integrity guide
web – SP, Business ethics – promoting financial transparency
Anti-corruption The oil industry must be particularly vigilant concerning the risk of corruption, especially
given the scale of investments and the number of countries in which operations are conducted. Preventing corruption is therefore a major challenge for the Group and all its
employees. web – SP, Total’s Code of Conduct
RD 2017, section 5.3.5.1 - Preventing corruption, p. 201
HR, p. 37 – Anti-corruption and human rights
web - Total integrity guide
web – SP, Prevention and fight against corruption leaflet
Tax policy
Total is committed to a responsible and sustainable approach to tax. It has taken a strong commitment to pay its fair share of taxes to the countries in which it operated, as
it is mindful that tax payments represent an essential economic contribution to these countries and are critical for their sustainable development.
web – SP, Business ethics – a responsible approach to tax
RD 2017, section 9.3 - Report on the payments made to governments, p. 363-376
Anti-competitive behavior web – SP, Business ethics
Total integrity guide p. 21-27 RD 2017 p. 86-87 – 3.2 Legal and arbitration proceedings
Make cities and human settlements inclusive,
safe, resilient and sustainable
Infrastructure investments
Mobility Whether for passenger cars or for trucks, Total is committed to developing practical
solutions for making mobility safer, cleaner and more efficient. We believe that tomorrow’s mobility does not call for a one-size-fits-all approach, but rather for a full
range of complementary solutions. web – Total, Committed to sustainable mobility
CC p. 40-44 – Transportation: offering a balanced response to new challenges Access to energy
RD 2017 p. 188, 5.2.3.5 Access to energy RD 2017 p. 196 – 5.3.3.2 Promoting mobility for as many people as possible and fighting
fuel poverty
Total – SDG reporting index , September 2018 14 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
Customer health and service
For TOTAL, being committed to better energy means implies protecting the health of all those connected to, whether directly or indirectly, its activities.
web – SP, Health & Safety web – SP, Environment
web – Total, Environment, Creating Eco-solutions
Products Many of the products that Total markets pose potential risks; for example, if they are
used incorrectly. The Group therefore aims to meet its current and future obligations
with regard to information and prevention in order to minimize the risks throughout its
products’ life cycle. Total’s health and products directive sets out the minimum
requirements for marketing the Group’s products worldwide in order to reduce potential
risks to consumer health and the environment.
Total identifies and assesses the risks inherent to its products and their use, and then
informs customers and users of these risks and the applicable prevention and protection
measures.
Environmental stewardship
Commitments The Group’s environmental targets for 2010-2020 are as follows:
- Continue its efforts to reduce greenhouse gas (GHG) emissions, particularly through: 1. an 80% reduction of routine flaring with the aim to eliminate it by 2030, and 2. an average 1% improvement per year in the energy efficiency of
the Group’s operated facilities; - Decrease SO2 air emissions by 50%;
- Maintain hydrocarbon content of water discharges below 30 mg/l for offshore sites and below 15 mg/l for onshore and coastal sites.
RD 2017, p. 23-25 – 1.5.3.1, Commitments and indicators of progress web - SP, Environment
Waste stewardship
web - SP, Environment – (Waste prevention and management) Industrial outputs
web – SP, Environmental indicators – (Environmental footprint)
Culture and heritage
In order to boost the impact of its societal initiatives, Total has selected four areas of intervention that it considers to be vital for the territories’ sustainable development,
among which culture and heritage, to promote cultural dialogue through initiatives that preserve and pass on architectural heritage, showcase cultural heritage, provide access
to culture, support young contemporary artists.. RD 2017, p. 197 – section 5.3.3.3 Engaging with citizenship initiatives
Ensure sustainable consumption and
production patterns
Environmental policy and commitments
Commitments The Group’s environmental targets for 2010-2020 are as follows:
- Continue its efforts to reduce greenhouse gas (GHG) emissions, particularly through: 1. an 80% reduction of routine flaring with the aim to eliminate it by 2030, and 2. an average 1% improvement per year in the energy efficiency of
the Group’s operated facilities; - Decrease SO2 air emissions by 50%;
- Maintain hydrocarbon content of water discharges below 30 mg/l for offshore sites and below 15 mg/l for onshore and coastal sites.
RD 2017, p. 23-25 – 1.5.3.1, Commitments and indicators of progress web - SP, Environment
Energy efficiency
CC p. 38 - Energy efficiency web - SP, Climate – Energy efficiency and ecoperformance
web - SP, Climate indicators
Water management/quality web - SP, Environmental indicators (Water related)
CDP 2017 Water, p. 20-21 (Improved water efficiency)
Total – SDG reporting index , September 2018 15 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
web - SP, Environment – Environmental footprint; circular economy (fresh water) web - Total, Water: preserving a vital resource
Emissions
GHG Web, SP, Climate (energy efficiency and ecoperformance)
Total’s response to the CDP Climate Change p. 40-50 CC p. 48
web - SP, Climate indicators Other emissions
web - SP, Environment (Environmental footprint) RD 2017 p. 182, 5.2.2.3 Environmental footprint
web - SP, Environmental indicators
Significant spills web - SP, Environment – Incident risks
web - SP, Environmental indicators
Material efficiency RD 2017 p. 183, Waste prevention and management
web - SP, Environmental indicators web - Total, Waste: developing our approach to the circular economy
The majority of our raw materials are energy raw materials (oil and gas), we consume them in our processes and we have an energy efficiency improvement program that
plans to improve by 10% the energy efficiency of our facilities between 2010 and 2020 and therefore reduce the share of self-consumed raw materials.
The Group commits to reclaim half of its waste and has developed processes that allow up to 50% of recycled plastics (polyethylene and polystyrene) to be incorporated in the
production of plastics. Plastic policies and commitments
RD 2017 p. 183, Waste prevention and management RD 2017 p. 71, Refining & Chemicals (polymers)
Products & services information and labeling
TOTAL identifies and assesses the risks inherent to its products and their use, and then informs customers and users of these risks and the applicable prevention and protection
measures. The material safety data sheets (MSDS) that accompany all products marketed by the Group (in at least one of the languages used in the country) and product labels are two key sources of information in this regard. All new products
comply fully with the regulatory requirements in the countries and markets for which they are intended.
web – SP, Health & Safety
Procurement practices
TOTAL expects its suppliers to: adhere to principles equivalent to those in its own Code of Conduct, such as those set out in the Fundamental Principles of
Purchasing directive; and agree to be audited.
The Fundamental Principles of Purchasing, launched in 2010 and formally set out in a Group directive in 2014, specify the commitments that TOTAL expects of the Group entities’ suppliers in the following areas: respect for human rights at work, health
protection, assurance of safety and security, preservation of the environment, prevention of corruption, conflicts of interest and fraud, respect for competition law, as
well as the promotion of economic and social development.
The Supplier qualification process was harmonized in 2017 by Total Global Procurement and it will be rolled out gradually throughout the Group using a consolidated database.
The process covers human rights, environment, health and safety. web – SP, Supply Chain management
web - SP, Vigilance Plan – Assessment procedures
Total – SDG reporting index , September 2018 16 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
Take urgent action to combat climate change
and its impacts
Risks and opportunities due to Climate Change
Global policies web – SP, Climate Web – SP, TCFD CC 2017, p. 5-8
Development of a low-carbon portfolio
RD 2017, p. 187 - section 5.2.3.3 – Developing renewable energies CC 2017, p. 32-37
Energy efficiency/Energy consumption
web - SP, Climate – Energy efficiency and ecoperformance web - SP, Climate indicators
CC 2017 p. 38 - Energy efficiency
GHG emissions / Intensity
web – SP, Climate – energy efficiency and ecoperformance Total’s response to the CDP Climate Change p. 37 and 40-50
CC p. 48 web - SP, Climate indicators
Awareness and collective action
The challenges posed by the Sustainable Development Scenario (2°C) of the IEA
demands a collective effort. The Group has played an active role in various international initiatives that involve the private and the public sectors to bring about:
- carbon pricing (the World Bank’s Carbon Pricing Leadership Coalition, Caring for Climate – United Nations Global Compact, Paying for Carbon call: TOTAL and five other
industry leaders); - the end of routine flaring of associated gas (the World Bank’s Zero Routine Flaring by
2030 initiative); - control over methane emissions (Oil & Gas Methane Partnership of the Climate and
Clean Air Coalition, the Oil & Gas Climate Initiative in cooperation with UN Environment and EDF, etc.); and
- greater transparency: recommendations from the G20 Financial Stability Board Task Force on Climate-related Financial Disclosures (TCFD).
web – SP, Climate (Sector Initiatives and international framework) RD 2017, p. 26 – Support for global initiatives
CC p. 14 (Carbon pricing), p. 16 (O&G companies join forces)
Conserve and sustainably use the oceans, seas
and marine resources for sustainable
development
Biodiversity
Due to their nature, the Group’s activities, and particularly its Exploration & Production activities, may be located in sensitive natural environments. TOTAL’s operations can
therefore have an impact on ecosystems and their biodiversity. TOTAL is aware of these challenges and takes biodiversity and ecosystems into account in its guidelines and
operations web - SP, Environment (General policy and environmental targets; protecting
biodiversity and ecosystems) web – SP, Biodiversity brochure 2018
web – SP, Total reaffirms and broadens its biodiversity commitments
Total – SDG reporting index , September 2018 17 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
Environmental stewardship
Water discharge/quality web - SP, Environment (Environmental footprint)
CDP 2017 Water web - SP, Environmental indicators
Risks and Prevention web - SP, Environment (incident risk) web - SP, Environmental indicators
Subsea capping and subsea containment equipment has been installed at different points of the world (South Africa, Brazil, Norway and Singapore) since 2014 in order to
provide solutions that can be deployed rapidly in the event of oil or gas eruptions in deep offshore drilling operations. This equipment was developed by a group of nine oil
companies, including Total, and is managed by Oil Spill Response Ltd (OSRL), a cooperative dedicated to the response to marine pollution by hydrocarbons. Total has
also designed and developed its own “Subsea Emergency Response System” to stop potential eruptions in drilling or production operations as quickly as possible. Since
2015, equipment has been installed in Angola, then the Republic of the Congo, potentially covering the entire Gulf of Guinea region.
Plastic policies and commitments RD 2017 p. 183, Waste prevention and management
RD 2017 p. 71, Refining & Chemicals (polymers)
Marine transport
Total’s vessels The Group has an internal policy setting out the rules for selecting vessels. These rules
are based on the OCIMF recommendations. This organization manages the Ship Inspection Report (SIRE) Program, and promotes best practices in oil shipping. TOTAL charters vessels at the highest international standards for shipping hydrocarbons and
the average of the fleet of TOTAL’s Shipping division is approximately seven years. In addition, the Vetting department of Trading & Shipping, known as Total Activités Maritimes (TAM), defines and applies the selection criteria for the tankers used to
transport the Group’s petroleum, chemical and gas products, in order to ascertain the technical condition of the vessels, the crews’ experience and the quality of the ship
owners’ technical management. RD 2017 p.182, section 5.2.2.2 Incident risk
For clients
TOTAL is supporting its customers through this transition with its subsidiary Total Marine Fuel Global Solution, which offers a diversified range of marine fuels and
associated services. The Group is expanding its product portfolio with bunker fuel, which has a sulfur content of 0.5%, and LNG bunker.
CC p. 39-44 – Focus on transportation RD 2017 p. 67, section 2.4.5 Products and services developments
R&D
Through its R&D programs portfolio, Total pursues its efforts to preserve biodiversity by understanding the impacts of the Group's business and products on the environment
and ecosystems (water, soil, air, biodiversity).
For its E&P activities and to improve its environmental performance, the Group has recently patented an innovative process, BIOMEM, which increases the performance of biological treatments on production water and eliminates the toxicity of these waters
through the use of micro-organisms. This low-cost technology is applicable to all offshore and onshore sites. The process will be deployed on a first industrial site in 2018.
In order to better understand the potential impact of Total's releases to water on natural areas, R&D focused on identifying and qualifying biological indicators to
measure the biodiversity of habitats, water quality and potential impacts of releases on
Total – SDG reporting index , September 2018 18 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
the environment. This program was sent to CONCAWE to support their work on qualifying the environmental impacts of various hydrocarbon cuts.
Ocean acidification
Climate change is a shared global challenge with negative impacts on ecosystems, development and human rights.
At Total, we believe that we can be part of the solution to the climate change problem. That explains why we’ve decided to focus our innovation efforts on developing better,
more affordable, more sustainable energy. From reducing our CO2 emissions to committing to low-carbon, renewable energies and lobbying for a price on carbon, our
Climate Report 2017 details how we are addressing the climate change challenge. web – SP, Climate
Total’s response to the CDP Climate Change p. 13-18 CC p. 5-8
web - SP, Environmental indicators
Protect, restore and promote sustainable use
of terrestrial ecosystems, sustainably manage
forests, combat desertification, and halt and
reverse land degradation and halt biodiversity
loss
Biodiversity
Due to their nature, the Group’s activities, and particularly its Exploration & Production activities, may be located in sensitive natural environments. TOTAL’s operations can
therefore have an impact on ecosystems and their biodiversity. TOTAL is aware of these challenges and takes biodiversity and ecosystems into account in its guidelines and
operations web - SP, Environment (General policy and environmental targets; protecting
biodiversity and ecosystems) web – SP, Biodiversity brochure 2018
web – SP, Total reaffirms and broadens its biodiversity commitments
Total commits to implement, as part of Total Foundation, a global program for the preservation of forests, mangroves and wetlands, as well as restoration projects of
degraded lands to balance development of agriculture and forest preservation, based on partnerships, and integrating youth education and awareness initiatives.
Environmental stewardship
Environmental policy
web - SP, Environment (General policy; Environmental footprint)
Water discharge/quality web - SP, Environment (Environmental footprint)
CDP 2017 Water web - SP, Environmental indicators
Waste and recycling RD 2017 p. 25 - Waste commitments
RD 2017 p. 183, Waste prevention and management RD 2017, p. 183-185 – section 5.2.2.4 Circular economy
web - Total, Waste: developing our approach to the circular economy The Group commits to reclaim half of its waste and has developed processes that allow up to 50% of recycled plastics (polyethylene and polystyrene) to be incorporated in the
production of plastics.
Sustainable sourcing
web – SP, Management of the supply chain web – Fundamentals Principles of Purchasing
RD 2017 p. 100, 3.5.5.2 Supplier qualification and auditing
web – Total – Committed to the future of bio energies
web – Total – Biotfuel: developing second-generation biofuels web – Total, Total will diversify the La Mède bio refinery’s feedstock
CC p. 37 – the La Mède Biorefinery, a responsible transformation
As part of its bio refinery project in la Mède, France, and in terms of crude palm oil’s sustainability, Total has committed to advocating for a European Union high-quality
sustainable certification system, such as the ISCC or any other equivalent certification recognized by the European Commission.
Total – SDG reporting index , September 2018 19 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
Climate change
Climate change is a shared global challenge with negative impacts on ecosystems, development and human rights.
At Total, we believe that we can be part of the solution to the climate change problem. That explains why we’ve decided to focus our innovation efforts on developing better,
more affordable, more sustainable energy. From reducing our CO2 emissions to committing to low-carbon, renewable energies and lobbying for a price on carbon, our
Climate Report 2017 details how we are addressing the climate change challenge. web – SP, Climate
Total’s response to the CDP Climate Change p. 13-18 CC p. 5-8
Promote peaceful and inclusive societies for
sustainable development, provide access to
justice for all and build effective, accountable
and inclusive institutions at all levels
Fundamental Human Rights
Child labor/forced labor Total’s Code of Conduct web - SP, Human Rights
HR p. 20-26 – Addressing our salient issues in the workplace RD 2017, p. 100 – 3.5.5.2 Supplier qualification and auditing Total follows the industry's IPIECA/API/IOGP sustainability
reporting guidance. Rather than to report on incident indicators, our approach is to implement preventive action plans in order to avoid such incidents and to foster
capacity building of our suppliers and other stakeholders.
Human Rights assessments Tools are used to regularly assess the subsidiaries’ human rights practices and the risks they may have to face. Their objective is to analyze the societal impacts of a project at
the local level or to verify that the subsidiaries’ practices are in line with the Group’s ethical standards
HR p. 14 web – SP, Human rights – assessment and reporting
Indigenous peoples
Total acknowledges the specificities of indigenous and tribal peoples (as referred to in International Labor Organization’s Convention No. 169) and has developed a Charter of Principles and Guidelines Regarding Indigenous and tribal Peoples to be followed with
communities that are in contact with its subsidiaries. This Charter encourages the use of experts in order to identify and understand these peoples’ expectations and specificities,
consult with them and contribute to their socioeconomic development. web - SP, Total policy regarding indigenous peoples
web – SP, Human rights guide HR p. 30
Grievance mechanisms
web - SP, Value creation for society – handling grievances from local communities HR p. 30
Grievances are handled at subsidiary level in order to manage them quickly and efficiently. We track grievances internally, but we do not
publish a quantitative indicator at corporate level for now.
Security practices TOTAL actively supports collaborative and multi-stakeholder initiatives in areas in which
the coordinated involvement of governments, companies and civil society is key to global progress, particularly the provision of security and respect for human rights by
implementing the Voluntary Principles on Security and Human Rights (VPSHR) since 2012.
web – SP, Total’s VPSHR report HR p. 33-35 – Addressing our salient issues related to security
Non-discrimination and tolerance
Numerous actions are taken to promote diversity and equal opportunity.
Total – SDG reporting index , September 2018 20 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
In 2014, the Group signed the LGBT (lesbian, gay, bisexual and transgender) Charter. Prepared by the “L’Autre Cercle” association, it establishes a framework for combating
discrimination related to sexual orientation or identity in the workplace in France. TOTAL has written a practical guide to religion in the Group to offer concrete answers to
employees’ questions about religion in the workplace and to promote tolerance of everyone’s beliefs, while respecting differences at the same time. The guide, which was
posted on the Group’s intranet site in March 2017, offers the keys to understanding different beliefs, so that everyone can better comprehend them in their everyday
activities. web – SP, LGBT Charter
Ethics and lawful behavior
Transparency
Total is committed to ensuring full transparency in respect of the revenue generated by its activities. The Group actively participates in intergovernmental initiatives and
dialogue in this regard. web – SP, Total’s Code of Conduct
web - Total integrity guide
web – SP, Business ethics – promoting financial transparency Anti-corruption
The oil industry must be particularly vigilant concerning the risk of corruption, especially given the scale of investments and the number of countries in which operations are
conducted. Preventing corruption is therefore a major challenge for the Group and all its employees.
web – SP, Total’s Code of Conduct
RD 2017, section 5.3.5.1 - Preventing corruption, p. 201
HR, p. 37 – Anti-corruption and human rights
web - Total integrity guide
web – SP, Prevention and fight against corruption leaflet
Anti-competitive behavior web – SP, Business ethics
Total integrity guide p. 21-27 RD 2017 p. 86-87 – 3.2 Legal and arbitration proceedings
Political contributions Total does not make any political contribution
Total's lobbying ethics charter Total's Code of Conduct Total's Integrity Guide
Governance RD 2017 - p. 104-119, Composition and practices of the board of directors
Stakeholders dialogue
Openness, dialogue and engagement are essential for developing long-term, constructive and transparent relations with stakeholders. For the past 20 years or so, changes in the regulatory framework have promoted information, consultation and dialogue prior to high-impact decisions being made. In addition to complying with
regulations, Total encourages dialogue at every level of its organization. Web – SP, Stakeholders
Dialogue with employees Among the numerous stakeholders with which Total maintains regular dialog, the Group’s employees and their representatives have a privileged position and role,
particularly in constructive discussions with management. RD 2017 p. 174 - section 5.1.3, Dialogue with employees
web - SP, Global Agreement with IndustriAll Global Union Local communities
The Group societal directive stipulates that “each entity must regularly consult its
stakeholders1 regularly to gain a clearer understanding of their expectations and
concerns, measure their level of satisfaction regarding the Group and identify avenues of improvement for its societal strategy”.
HR - p. 27-33 web - SP, Value creation for society – Dialogue and involvement with stakeholders
Total – SDG reporting index , September 2018 21 /21
UN Sustainable Development Goal Business Theme Sources of information in Total’s reporting
Strengthen the means of implementation and
revitalize the global partnership for
sustainable development
Participation to global initiatives
Total participates actively in international initiatives that promote global governance and progress in regards to sustainability, notably, the initiatives of the Global Compact
(LEAD platform), IPIECA, the Extractive Industries Transparency Initiative (EITI), the Voluntary Principles on Security and Human Rights (VPSHR), the Women’s
Empowerment Principles (WEP) and the World Business Council on Sustainable Development (WBCSD).
RD 2017 p. 26 – Support for global initiatives web – SP, Our Commitment
Sectorial initiatives on climate Launched in 2014 by Total and nine other companies, the Oil & Gas Climate Initiative
(OGCI) has set itself the objective of driving practical action to mitigate the industry’s
greenhouse gas emissions. The organization has expressed its collective support for the
Paris Agreement and welcomed its entry into force in November 2016.
Following its support to the TCFD (Task Force on Climate-related Financial Disclosures)
in 2017, Total contributed alongside the WBCSD and other oil and gas companies to the
TCFD oil and gas preparer, which disclosed a report in July 2018 on O&G disclosure.
Public-private associations and partnerships
web – SP, List of professional associations which Total supports or is a member This list is non-exhaustive as Total is a member of many initiatives and encourages
collective action.
Anti-corruption To contribute to collective action in the fight against corruption, Total joined the
Partnering Against Corruption Initiative (PACI) in 2016. Global Trade Unions
web - SP, Global Agreement with IndustriAll Global Union The Group is also one of the first French companies that has joined the Global Deal initiative at the end of 2017, to work collectively to promote social dialogue, fight
against inequalities and promote a more equitable and inclusive globalization. Climate
Total joined in 2014 the World Bank’s planned Zero Routine Flaring by 2030 Initiative as well as the Climate and Clean Air Coalition, which works to more effectively measure,
manage and mitigate methane emissions. Biodiversity
Total actively participated in drafting the recently announced commitments on biodiversity and ecosystems taken by a panel of French companies as part of the
Act4nature initiative led by the French organisation Entreprises pour l’Environnement (EpE).
The Group actively contributes to the development of best practices related to biodiversity and ecosystem management in the extractive industry through the Cross-Sector Biodiversity Initiative (which brings together the Equator Principles signatory banks and the mining and oil industries), the United Nations Environment Program’s
World Conservation Monitoring (UNEP-WCMC) and other work groups on biodiversity bringing together stakeholders from beyond the private sector, such as the Business and
Biodiversity Offset Program (BBOP), which includes international NGOs, governments, universities, the World Bank, etc.
Health & Road safety Finally, in line with its security objectives, Total became a founding member of the
United Nations Road Safety Trust Fund. Total will contribute $1 million to this prevention fund, as a contribution to achieve the United Nations Sustainable
Development Goal which aims to halve the number of global deaths and injuries from road traffic accidents by 2020.
For more information please refer to our Registration Document 2017 and our Sustainable Performance Website.