total roll service excellence - voithtotal roll service | excellence total roll service 23 there is...
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Total Roll Service Excellence
3Total Roll Service
Standing still is like stepping back: Total Roll Service for Performance and Progress
Total Roll Service is
• reliable
• flexible
• fast
• worldwide
• customized
• collaborative
Expertservicefromasinglesourceensuresconsistentlyhighperformance. Voith’sTotalRollServiceisacustomizedsolutionforthemosteffective,reliableandfastrollservicingavailable.RollCare,RollRepandRollUpSolutions–thethreepillarsofthissystemforcare,repairandupgrading–provideabsolute reliability,premiumqualityandoptimummachineperformance.Theperfect interplayoftheseelementsminimizesunscheduleddowntimesandimprovesrollefficiency.
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Foranyoneandeveryone:TotalRollServiceforalltypesTotalRollServiceisavailableforallrolls,regardlessof their type,size,coverororiginal manufacturer. Voith offers its150yearsofexperienceandknowhowin building paper machines for theservicing of suction rolls, deflectioncompensationrolls,spreader rollsandconventionalrolls.Theyarethoroughlyinspected,refurbishedandupgradedatregularintervalsbyspecialistsfromtheVoith Service Center. These expertscastatrainedeyeonallspecialcompo-nents,bearings,cables,seals,internalsorcoversanddonotmissanysignsofwear,depositsormechanicaldamage.Expertteamsarereadilyavailableevenwhen scheduling roll changes atshortnotice.Machineefficiency,paperquality,customersatisfactionandprofi-tabilityareparamount.
Total Roll Service | Flexibility
7daysaweek24hoursaday365daysayear”Service never sleeps!“TotalRoll Service stands for flexibility,speed, reliability and innovation. Voithguarantees the fastest delivery andservicetimesworldwide.Wheneverandwherever there is a problem, the rollswill be back in operation very quicklyand in optimum technical condition,thanks to the very short service res-ponsetimes.
However, Total Roll Service is morethan just servicing and maintenance.Because good solutions in the pastmightnotbeenoughinthefuture,everyroll can be adapted to current andfuturerequirements.Voithiscontinuallyimplementing developments and im-provements in materials, mechanicalsystems,controlsandenergyconsump-tion. These pragmatic improvementspay for themselves even after just ashorttime.
Hereisyourservicehotline
B E I J I N GB E I J I N G
N E W YO R KN E W YO R K
PA R I SPA R I S
R I OR I O
TotalRollService|Worldwide 7
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Total Roll Service leaves nothing to chance. Voith technicians carry out an in-depth inspection that goes beyond the normal checking and maintenance routine.Theyrecordtheactualconditionofallcomponentsusingnon-destructivematerial testingmethods such as ultra-sound ormagnetic particle procedures.Detailed records allow them to make diagnosesas thebasis forselecting thebest repair measures. Voith’s RollCarealsoincludesallsurfacetreatmentssuchasgrinding,groove-cuttingandfinishing,as well as dynamic balancing and the preventivereplacementofwearparts.
Operatingreliability increasesalongwiththeservicelivesofsensitivecomponentsand other movable parts. There is a reductioninunscheduledshutdownsduetorollproblems,andthepapermachinesworkatoptimumefficiency.
Aviewfromallangles:RollCare
Total Roll Service | CustomizedService
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Theeffectsofoverloadingandcorrosionexposetherollstomechanicalstressesindailyuse.Voith’srollservicecompre-hensively examineswear anddamageonallcomponents.Topreventunsche-duled downtime, regular maintenanceand repairs have to be synchronizedandscheduledaspartoftheproductionworkflow.
Wheninspectingandreconditioningrolljournals,pressfits,suctionrollcovers,suction box bearings, sealing stripholder or bearing housings, the over-ridingpriorityistofindthebestsolutionforlongservicelifeandcostefficiency.Thepapermachinesremainproductiveand reliable,while ensuring the scopeand quality of production in the longterm.
Precise maintenance and repair:RollRep
Total Roll Service | CustomizedService
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Whathasbeenagoodsolution in thepastmightnotalwaysremain. Innova-tionsintechnologyandknowhowpro-videhigherqualityandfasterspeedsatlower costs. Voith customers with RollUp Solutions can benefit directlyfromsuchadvances,becauseaspartoftheirTotalRollServicetheywillimmedi-atelygainaccesstooptimizationpoten-tialsandcustomizedsolutions.
Often it only takes aminor correction toresolvealong-standingprobleminafast,effectiveandinexpensivemanner.Thelogicalandpositivespinoffsofsuchimprovements are lower expenditureson maintenance and repairs and a further enhancement of reliability. An all-round,tailor-madesolution.
Tailor-madesolutions:RollUpSolutionsforhighperformance
Total Roll Service | CustomizedService
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Rightbyourcustomers:Fourcontinents,23 service centersClosenessismorethanjustaword.Allovertheworld,youwillfindVoithPaperRollswhereverthereisapaperindustry.Thisguarantees theveryshortservicetimes that Voith considers standardprocedure.
AsiaChina:DongYing,Kunshan,NanshaIndonesia:Karawang
EuropeAustria: Laakirchen,WimpassingGermany: Düren,Ravensburg,WeißenbornSpain: TolosaSweden: LesseboUK: Manchester
North AmericaGeorgia, AustellLouisiana, WestMonroeOregon, PortlandOregon, SpringfieldOntario, HawkesburyWisconsin, Neenah
South AmericaArgentinia:BuenosAiresBrazil: Mucuri,PontaGrossa,SaoPauloChile:Concepcion
Total Roll Service | Worldwide
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Voith Paper’s service team employstechnicians who generally have morethan15yearsofexperience.Theyover-haul, replace and service all rollsregardlessoftypeandoriginalmanufac-turer.Usingstate-of-the-artmeasuringandcalculationmethods,theyfabricatecustomized replacement parts for anyrollinpremiumVoithquality.Asexpec-ted, thesespecialistscanalso identifyand implement optimization potential.Additionally, when issues arise, theteam can count on Voith’s provenglobalexpertise.
Suchahigh-caliberandflexibleserviceis the basis for economic success because it maximizes roll availability, minimizesunscheduleddowntimesandimproves operational reliability and the production process. Voith offerstechnology and service for maximum reliability and efficiency. And that’s apromise.
Reliability:Signed,sealedanddelivered
Total Roll Service | Excellence
19Total Roll ServiceTotal Roll Service | Excellence
First-classperformance:Onlytheverybestwilldo!VoithPaperhasdecadesofexperiencein roll fabrication and servicing, and aproven corporate quality managementsystem. Voith implements and guaran-tees the highest manufacturing stan-dardsateveryfacility.Theknowledgeoftechnological enhancements forms thebasis forVoith’sactivities inproductionand serviceworldwide.Thehigh-perfor-mancemachineryandinnovativetestingandmeasuringmethodslaythefounda-tionsforthissuccess.
WhenthenameVoithisonit,thenVoithexpertiseisinit.Extensiveexperienceinworking with selected materials, thehighestmanufacturingstandardsandthelargevolumeofrollssuppliedspeakforthemselves: The primary objective isefficient,on-specpapermanufacturing.Voithrollsarehighqualityanddurable,anditscustomizedserviceissecondtonone.Itisfast,directandsupportedbyhighly skilled anddedicated personnel.Voithprovidesphotographicrecordsandreportsdetailingthebalancing,grindingandmodifications undertaken on everyroll. Transparency creates trust. Inaddition,arollservicebyVoithleadstoeconomicsuccess.
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Partnership:StrongtrustandresultsbuildconfidenceTherecipeforasuccessfulpartnershipandsolidrelationshipbetweenmachinemanufacturerandpaperproduceristobe on equal footing. For Voith, theultimate benchmark is the highestqualityofproductsandservices.Thisistheaddedvaluethatensuresasolidandenduringpartnership.
Voith customers can count on tailor-made solutions and a fast, directservice.Furthermore,customerscanrelyon start-up support for commissioningtheirmachineandthedocumentationofallservicesteps.Reliabilityandtrustarethebasisforasuccessfulcollaboration.
Total Roll Service | Excellence
23Total Roll Service
There is an art to creating a reliableensemble out of individual parts andsynchronizing it to produce perfectlytuned performance. Ultimately, thewholeissomuchmorethanthesumofitsparts.
Voith does not only offer any specificindividualproductsforpapermachines.Voithprovidesalsocompletesolutionsfrom a single source. Experience andknowhow guarantee prompt solutionsand a complete service from material throughtomachine.
In the end, outstanding engineeringskills,soundtechnologyandcompetentadviceareperfectlyathomewherevertraditionthrives.
Perfectharmony:Individualcomponentsasawhole
VoithPaperFabric&RollSystems
Asia:Kunshan,ChinaTel.+8651257761858Karawang,IndonesiaTel.+62267419719
Europe:Heidenheim,GermanyTel.+497321377490
NorthAmerica:Wilson,NC,USATel.+12522913800
SouthAmerica:SaoPaolo,BrazilTel.+551139444089
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