top 10 it enterprise trends 2012
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It's time to look back over 2011 and try to discern the key technologies and trends likely to be top of mind for enterprise IT in 2012. Bob Hayward CSC CTIO is presneting the top IT trends that we need to look at in 2012 To discover more, please visit http://csc.com/auTRANSCRIPT
04/10/23 16:57
VIRTUAL SALES CONFERENCE
ENTERPRISE IT IN 2012
By Bob Hayward
Chief Technology and
Innovation Officer,
CSC Australia and CSC Asia
04/10/23 16:57
VIRTUAL SALES CONFERENCE
© 2012 CSC Australia Pty Limited Top 10 Technology Trends
The Sky Is Not the LimitHEAD FOR THE CLOUDS
• Expect ‘Everything’ as a Service, with scrutiny over treatment of data, privacy and security.
• Result, increased requirement for transparency – voluntary industry codes, trust marks, standards like CloudTrust Protocol.
• The ‘take it or leave it’ public cloud offerings will have a niche role but not for much of typical enterprise IT portfolio.
• Enterprises start to lean towards invitation only trusted clouds (in-country, community or private clouds).
04/10/23 16:57
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© 2012 CSC Australia Pty Limited Top 10 Technology Trends
A Legacy TransformedREWRITE HISTORY
• Something has to be done about legacy: – Costing a fortune to operate; voraciously consuming scarce energy;
dwindling expertise for obsolete software/languages; and limiting enterprise innovation
• Enterprises in 2012 will seriously consider retiring, replacing or decommissioning legacy assets.
• It is time to automatically ‘rewrite’ history to more contemporary languages (Java, C#, Ruby) and environments (X86, Cloud).
• High cost of inaction!
04/10/23 16:57
VIRTUAL SALES CONFERENCE
© 2012 CSC Australia Pty Limited Top 10 Technology Trends
Big Data
MORE IS BETTER NOW• Expect big data questions to come from your business
• Large body of research and supporting big data technologies:– MapReduce, Direct Record Access or
Queries, NoSQL Databases, Parallel Relational Databases, Hadoop (MapReduce engines).
• More case studies will emerge in 2012 addressing the gap between the promise and the reality of big data
• Don’t forget: Big data means big backups and big recovery.
04/10/23 16:57
VIRTUAL SALES CONFERENCE
© 2012 CSC Australia Pty Limited Top 10 Technology Trends
Convergence of IT and OT
CLOSE THE DIVIDE• Business will look to exploit the increasing convergence
between traditional information technology (IT) and operational technology (OT).
• The result, depending on operational stack and industry, will be:• Integration of machines with enterprise systems;• Value-based optimisation; and• Bullet-proof reliability.
• To be successful enterprise IT must address the age-old divide between OT managers (mainly engineers) and their IT counterparts!
04/10/23 16:57
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© 2012 CSC Australia Pty Limited Top 10 Technology Trends
Strategic Leaking
OPEN THE PIPELINE• WikiLeaks disclosures:
• The traditional response: “How can I lock down my organisation’s information and make sure this doesn’t happen to me?”
• The strategic response: “What data and information that we’ve always considered confidential should we be making available online - and how could we leverage the disclosure of that information?”
• Like it or not - companies will have to become more transparent.
• Advantages of the right response will be:• Deeper customer loyalty and trust; • Better publicity;• Better relations with investors.
04/10/23 16:57
VIRTUAL SALES CONFERENCE
© 2012 CSC Australia Pty Limited Top 10 Technology Trends
Post-PC Era
MOBILITY FOR EVERYONE• Phrases generally associated with the traditional
desktop/laptop: • “Old-fashioned, unintuitive and drain on productivity”
• Employees are already exposed to a new way of interaction (location aware presence, AR, sensors, voice and gesture recognition)
• Embracing change is not without challenges:• E.g. Procurement, vendor management,
employee support, security policies and legal compliance.
• However, the Post-PC era is here and enterprise IT does not want to end up on the wrong side of history.
04/10/23 16:57
VIRTUAL SALES CONFERENCE
© 2012 CSC Australia Pty Limited Top 10 Technology Trends
The User Is the Universe
WORK ANYWHERE• Increasing mobility allows work to occur anywhere, on
any device and over any network (business, shared or third-party).
• What does this mean for the traditional perimeter?• Forward-thinking
organisations will shift from enterprise-centric approaches to a new user-centric federated identity management approach.
• To do this one must first acknowledge a new perimeter at the edges!
04/10/23 16:57
VIRTUAL SALES CONFERENCE
© 2012 CSC Australia Pty Limited Top 10 Technology Trends
Rapid Knowledge Capture
KEEP KNOW-HOW• Thousands of baby boomers retiring every year!• Ignoring skill shortages and recruitment challenges, our
baby boomers are leaving with critical knowledge, experience and IP , most of which can’t easily be transferred (tacit in nature).
• Capturing some knowledge will be better than none!
• Expect to see the application of innovative low cost approaches:
• Virtual environments to communicate key business processes
• Human–computer interfaces to allow some retirees to work side-by-side with their younger peers
• Gamification of business processes – making education ‘sticky’
04/10/23 16:57
VIRTUAL SALES CONFERENCE
© 2012 CSC Australia Pty Limited Top 10 Technology Trends
Taking IT Seriously
GREEN IT IS IN FULL BLOOM• Enterprises in Australia will need to take sustainable IT
seriously with introduction:• Carbon tax;• The Mandatory Energy Performance initiative; and• Rising energy costs (e.g. IT use of energy projected to grow four-fold
between now and 2020).
• Deployment of better tools required for detailed reports on energy, water and waste removal - by BU
• Expect IT investment in emissions reduction through IT, as well as by IT:• Intelligent buildings;• Optimised supply chains;• Fleet management.
04/10/23 16:57
VIRTUAL SALES CONFERENCE
© 2012 CSC Australia Pty Limited Top 10 Technology Trends
Collaborate Without Borders
FINDING TALENT EVERYWHERE• Global search for talent and insight is on!• Increased emphasis on off-shoring of knowledge work,
the outsourcing of business processes and improved virtual collaboration
• Expect to see organisations (even the ultra conservative ones) move towards crowd-sourcing and the use of social media to:• Converse with the market;• Identify new opportunities;• Develop ideas and content.
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What do you think is on the agenda of enterprise IT in 2012?
04/10/23 16:57
VIRTUAL SALES CONFERENCE